O2 Outage Report in Hebburn, South Tyneside, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hebburn, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (11%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Hebburn, South Tyneside, England
The most recent O2 outage reports came from the following cities: Newcastle upon Tyne, Boldon Colliery, Sunderland and Cramlington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Boldon Colliery |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
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O2 Issues Reports Near Hebburn, England
Latest outage, problems and issue reports in Hebburn and nearby locations:
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Sophie burlinson💙💚💛❤️
(@SophieBur492) reported
from
Sunderland, England
@O2 My head when i get no signal
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
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stuart urquhart
(@stuarturquhart1) reported
from
Whickham, England
@O2 website and app not working 😕
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
@O2 could someone help?
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Scott Dixon
(@ScottD_DJMS) reported
from
Whitley Bay, England
@o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help
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Hannah
(@HannahColley) reported
from
Gateshead, England
Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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gavin wells
(@gavwells77) reported
from
South Shields, England
@O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy
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Dan
(@Dan05858044) reported
from
Chester-le-Street, England
@O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.
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nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way
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John McCarthy
(@Danford2013) reported
from
Whickham, England
@O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?
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Michelle Hewison
(@chellehewison) reported
from
Whitley Bay, England
@O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Is @O2 #priority still down after @peterkay_co_uk broke it???
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle
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Mark Mowbray
(@MarkMowbrayNE) reported
from
Blyth, England
Does anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.
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Ian
(@NTF_Ian) reported
from
Dunston, England
Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.
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Dean
(@smiling_cyclist) reported
from
Chester-le-Street, England
@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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Tommy Winter
(@TommyWinter23) reported
from
Blaydon-on-Tyne, England
@O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chezza G
(@chezzapersonal) reported
@O2 you have kept us on hold for longer than an hour each time we have called to cancel (it's been 3 attempts in the space of a week). someone just picked up after 45 mins & then phone "cut off" after asking us 1 question. WHY are you making it impossible?
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Nath
(@NathFerguson) reported
@O2 why do u never respond to a official complaint?
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Litter
(@Litterboy) reported
@O2 still no contact from customer services after 20 requests. Your system automatically changed my address to a random one,o2 team told me they have absolutely no idea why/how it happened, resulted in default notices and being cut off… gonna post the emails here soon #gdpr
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Chatup
(@Chatup6) reported
@O2 Nearly two weeks to complete a simple Name Change and still waiting. Customer service ridiculous!What is going on at O2.
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Maeve Murray 🏠
(@maeveymint) reported
Hi @O2 could someone please DM me about what appears to be a local internet/network issue, ongoing since yesterday evening?
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FiVeganIndy
(@ficam1967) reported
@O2 Hi no signal at all today! Help!
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Cyan Irwin Son Tortured both ***** under Met order
(@ActCarers) reported
@O2 Just had text from Mona telling me she has investigated my complaint but seeing as she refuses to speak to me or let me call her How did she investigate ?? My my o2 are truly scumbags Same as they did in Ireland under @ThreeCare Pure Scum Richard Finnnegan @FMH_Ireland #*****
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Kat Hopwood
(@KhoppyKat) reported
@O2 trying to leave you as your coverage in my area is poo and keep being hung up on by customer service 😡 just need my pac numbers, why do you make this so hard!
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Jay Kenobi
(@JKKenobi) reported
Hi @O2. I’ve had no signal or data connection for 5 hours, your network status checker claims there’s normal service and I don’t see anywhere to report the issue
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Grumpyginner
(@hagan_scott) reported
@virginmedia @O2 Quick enough to take the money, but when it comes to breakdowns so bloody slow to repair them. Company is a joke, leaving for bt as soon as I can