O2 Outage Report in Dunston, Gateshead, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Dunston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dunston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (26%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Dunston, Gateshead, England
The most recent O2 outage reports came from the following cities: Durham and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
Total Blackout | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Total Blackout | |
| Gateshead |
Wi-fi | |
| Newcastle upon Tyne |
Phone | |
| Sunderland |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Dunston, England
Latest outage, problems and issue reports in Dunston and nearby locations:
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
@O2 could someone help?
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gavin wells
(@gavwells77) reported
from
South Shields, England
@O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??
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stuart urquhart
(@stuarturquhart1) reported
from
Whickham, England
@O2 website and app not working 😕
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Ian
(@NTF_Ian) reported
from
Dunston, England
Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.
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nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy
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Dean
(@smiling_cyclist) reported
from
Chester-le-Street, England
@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Is @O2 #priority still down after @peterkay_co_uk broke it???
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Sophie burlinson💙💚💛❤️
(@SophieBur492) reported
from
Sunderland, England
@O2 My head when i get no signal
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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Mark Mowbray
(@MarkMowbrayNE) reported
from
Blyth, England
Does anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
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nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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Michelle Hewison
(@chellehewison) reported
from
Whitley Bay, England
@O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!
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Scott Dixon
(@ScottD_DJMS) reported
from
Whitley Bay, England
@o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help
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John McCarthy
(@Danford2013) reported
from
Whickham, England
@O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Haroon
(@mkhseven3) reported
@O2 @virginmedia Meanwhile trying to get anyone in your team to confirm whether I’m entitled to get Volt benefits is impossible. No positive costumer service experience. Customer service sucks. I Was much better off with @EE
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James Douglas
(@meJimmyD) reported
@O2, your online chat is not working. How can I cancel a back order please?
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Roc Boffey
(@robbydiamonds) reported
@iTz_Bradderz @O2 Yup - Im in Exmouth and have had no signal all morning.
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Bradley Selves
(@iTz_Bradderz) reported
@O2 It's okay, on your website it says there's a mast down! Thanks for getting back to me though
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Michael Atwal-Brice He/Him
(@atwal_brice) reported
@O2 Yes already have a text from you guys in advance of work would have been helpful out of curiosity, what’s happening about loss of services then as still paying full line rental with no service?
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Peter Davies
(@PeterDa87534263) reported
@O2 I cancelled a contract with you in May 2021 within 3 days, and you took several hundred pounds from my bank account, admitted the error and repaid me FOUR MONTHS later. Inexplicably showing as a delinquent debt, halving my credit score. How long must I wait for resolution?
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AnAngryDad
(@thefithsunfalls) reported
@O2 Any chance of anyone doing their job at O2? Constantly passed from person to person, promised a manager call back yesterday. Which didn't happen. Your customer service is probably the worst I've experienced #iphone13 #mobile #poorcustomerservice
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Kate 💙🗽🎹🎬✂️📚🐾♥️🏖️☕🦁🦁
(@Vic_Colfari_) reported
@O2 Hi, Ive been waiting for my new SIM card to come through, but the tracking you have sent me doesn't work?
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DJ EZ
(@YFPICommunity) reported
@O2 Shib = is for the poor. Doge =working class Litecoin and bitcoin cash =middle class Bitcoin and Ethereum = for the rich.
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Adrian Gibson
(@adrianpgibson) reported
Surely as a loyal customer of @virginmedia and @O2 I should be signed up automatically? Dreadful customer experience TBH.