O2

O2 Outage Report in Seaton Valley, Northumberland, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Seaton Valley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Seaton Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Seaton Valley, Northumberland, England 03/12/2026 11:35

March 12: Problems at O2

O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Seaton Valley, Northumberland, England

The most recent O2 outage reports came from the following cities: Ashington, Blyth and Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlyth Phone
United KingdomSunderland Phone
United KingdomNewcastle upon Tyne Phone
United KingdomNorth Shields Internet
United KingdomNewcastle upon Tyne Phone
United KingdomNorth Shields Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Seaton Valley, England

Latest outage, problems and issue reports in Seaton Valley and nearby locations:

  • Slesss_ JoshSlesser (@Slesss_) reported from South Shields, England

    @virginmedia @O2 your volt supercharge is a con! Why has my virgin media bill doubled and I’m being charged for making changes to my bill, none of this was mentioned to me this is a breach of contract im not paying almost £100 just cancel my package if that’s the case

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from Newcastle upon Tyne, England

    @O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England

    @O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE

  • Leggler75 Emma (@Leggler75) reported from Gateshead, England

    My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡

  • nossy1996 Gracie (@nossy1996) reported from Newcastle upon Tyne, England

    @MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker

  • doc_drops Andros 👾👾👾 (@doc_drops) reported from Newcastle upon Tyne, England

    @O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help

  • rebeccajadetho1 Rebecca Thorne (@rebeccajadetho1) reported from Shiremoor, England

    @O2 It’s still not working

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England

    @O2 how can your service be so poor in a city centre.

  • ScottSChristie Scott Christie (@ScottSChristie) reported from Whitley Bay, England

    @O2 Is there an issue with signal in NE29 just now? Mine has been pretty bad for a couple of weeks now. Many Thanks.

  • andyphilipson Bilbo Gubbins (@andyphilipson) reported from Whitley Bay, England

    @O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.

  • LuckyTony72 Lucky Tony (@LuckyTony72) reported from Hebburn, England

    @O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.

  • Slesss_ JoshSlesser (@Slesss_) reported from South Shields, England

    @O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this

  • SophieBur492 Sophie burlinson (@SophieBur492) reported from Sunderland, England

    For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.

  • Richard_Y1 Richard (@Richard_Y1) reported from Whitley Bay, England

    @O2, any particular reason why signal for mobile data is so poor/pretty much non-existent in the NE30 area?

  • DarranBlackshaw Darran Blackshaw (@DarranBlackshaw) reported from Seaton Valley, England

    @O2 rang for help and answering machine says ring back in 24hrs and hangs up -really ??

  • adshill Adam Hill (@adshill) reported from Morpeth, England

    @O2 I’ve just been told that the only way I can use My O2 is to setup a new email account despite My O2 saying it’s the phone number that is the problem. Do I have to have two email accounts just for O2? Seems utterly absurd.

  • kathrynbaird_ Kathryn Baird (@kathrynbaird_) reported from Cramlington, England

    @O2 do you actually talk to your customers? I’ve been trying to contact you all week via the app, have called numerous times to be hung up on by an automated service and can’t get through to you at all. You’ve charged me twice for my bill & disconnected me even though I’ve paid!

  • Sami_antha83 Sami (@Sami_antha83) reported from Gateshead, England

    @O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹

  • VictoriaMurtha Victoria Murtha (@VictoriaMurtha) reported from Newcastle upon Tyne, England

    @O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Ellisj_69 Eliyahu (@Ellisj_69) reported

    @O2 what is wrong with ur signal in Newport? It was good, all of a sudden, calls randomly drop or fail, I can’t load an Instagram video, and my texts take hours to send?

  • Lambpie1973 Chris (@Lambpie1973) reported

    @Gemma_Fox @O2 I’ve been with Vodafone for 22 years definitely get rewarded for being a long-standing customer, Hayley’s got a phone and iPad on the same contract how both discounted and my phone is discounted too and signal is really good I find

  • mummy_knight Helen K  Nottinghamshire Vlogger (@mummy_knight) reported

    Getting annoyed now @O2 rang them due to loss of service and calls dropping my call dropped and no ones called me back!! On hold again now was on hold just now for over a hour!!! Why promise to credit an account for loss of service and not do it

  • TomFlannery92 Tom Flannery (@TomFlannery92) reported

    @O2 signal is the worst I've ever encountered. Soon as my contract is up im going back to @EE wish I'd never left 😭

  • Gavin297Smith Gavin Smith (@Gavin297Smith) reported

    @O2 Unlike when I was looking for an upgrade. Had Alison on WhatsApp quicker than I could imagine. But then you stood to gain from that. Think you make all of these ‘WOW’ o2 things, yet your basic customer service is very poor. But then I guess your business is all about image.

  • __pumpkineaterx ✨Louisa✨ (@__pumpkineaterx) reported

    @O2 I seem to have no signal! Is there works going on or something?

  • Amy16666371 Amy (@Amy16666371) reported

    @O2 would you like to explain why my phone has been cut off after I’ve apparently “missed a payment” when I rang up and changed my payment date over a week ago? Shocking customer service and I am now unable to use my mobile device.

  • Laurenaise Lauren Haigh (@Laurenaise) reported

    @O2 why do I have 50gb of data but can’t load up a webpage? My data isn’t working at all! Hasn’t been all day, what’s going on? There’s no local issues according to your network coverage checker. I pay a lot of money every month to you guys 😡

  • EdVanEgan Ed Van Egan (@EdVanEgan) reported

    @O2 one year later coverage in Bournemouth is still horrendous. It’s a tourist town. As soon as I get get heavy traffic through the town the signal goes to sh**. Definetly changing network is when my renewal date is up. Absolutely horrendous service

  • a700c1521f4d43f Carol Johns (@a700c1521f4d43f) reported

    @O2 Well I believe myself and many other O2 customers in my area are having similar problems. I keep getting missed calls from my customer's, as no signal. Not acceptable.