O2

O2 Outage Report in Seaton Valley, Northumberland, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Seaton Valley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Seaton Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Seaton Valley, Northumberland, England 12/22/2024 16:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (22%)

    Internet (22%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Seaton Valley, Northumberland, England

The most recent O2 outage reports came from the following cities: Sunderland, South Shields and Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Phone
United KingdomSunderland Phone
United KingdomSouth Shields Phone
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Phone

Community Discussion

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O2 Issues Reports Near Seaton Valley, England

Latest outage, problems and issue reports in Seaton Valley and nearby locations:

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England

    @O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England

    @O2 how can your service be so poor in a city centre.

  • A11RNX Amran Ashraf (@A11RNX) reported from Newcastle upon Tyne, England

    @O2 Hi. I’ve left O2 in September when my contract expired and switched to another provider. I was billed in September in error and I spoke to someone who refunded the difference from when my contract expired. I have today received a debt recovery letter???? Can someone help!

  • Slesss_ JoshSlesser (@Slesss_) reported from South Shields, England

    @O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way

  • LuckyTony72 Lucky Tony (@LuckyTony72) reported from Hebburn, England

    @O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.

  • ScottSChristie Scott Christie (@ScottSChristie) reported from Whitley Bay, England

    @O2 Is there an issue with signal in NE29 just now? Mine has been pretty bad for a couple of weeks now. Many Thanks.

  • Slesss_ JoshSlesser (@Slesss_) reported from South Shields, England

    @virginmedia @O2 your volt supercharge is a con! Why has my virgin media bill doubled and I’m being charged for making changes to my bill, none of this was mentioned to me this is a breach of contract im not paying almost £100 just cancel my package if that’s the case

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 and can’t even login to my o2 account online to pay it that way

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • Richard_Y1 Richard (@Richard_Y1) reported from Whitley Bay, England

    @O2, any particular reason why signal for mobile data is so poor/pretty much non-existent in the NE30 area?

  • sharonhunter72 Sharon Hunter (@sharonhunter72) reported from Ashington, England

    @O2 doorstep phone swap arranged for yesterday as sons I phone 6 days old and faulty , email confirmation saying it would be by 10.30 ! FAmily Waited in all day nothing arrived ! Tracking states phone still at depot …….. very unhappy customer 😡

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported from Newcastle upon Tyne, England

    @O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from Newcastle upon Tyne, England

    @O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported from Blyth, England

    Does anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.

  • LuckyTony72 🎃 🎃 Lucky Tony 🎃 🎃 (@LuckyTony72) reported from Hebburn, England

    @O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • RachelWhyte82 Rachel Whyte (@RachelWhyte82) reported

    Please help @O2 I did a sim swap yesterday, was told it would all be sorted within an hour but my new sim is still not working. Don’t want to be without a workable phone!

  • davey7129 Davey (@davey7129) reported

    @O2 I’ve been a customer for years.. added my Mum, my Brother.. my Son.. persuaded my Dad to change I’ve never had a problem ever.. the one problem I have had so far required 3 emails.. 13 phone calls.. a trip to the o2 shop who have to phone the same crap service we do! 😡😡😡

  • fyc33_b fyc33 (@fyc33_b) reported

    @O2 10 years with EE first 5 days and still no signal or number ported! You have until 12:00 to resolve it or the 14 day return is being used !! Appalling first experience

  • toria9889 freckles (@toria9889) reported

    Hi @O2 I have no signal over 24hrs after completing swap my sim. Trying to contact you on the app but saying you are busy already. Can you help please? I have a 3month old baby and my phone is my only means of contact. Therefore no signal is not ideal. TIA

  • GreggMcNally Gregg McNally (@GreggMcNally) reported

    @O2 Hi, I need to unlock an iPhone 7 on your network to use another SIM card. How can I do this online please? I have the IMEI number ready

  • bbwfelicia Felicia Delicia *** - T¡ts for T¡ps (@bbwfelicia) reported

    @O2 I've never had this issue before but overnight I seem to have had some sort of parental lock put on my account. I've forgotten password & my security answer to reset my password & cannot find another contact method to help/rectify. Please help!

  • andrewdibbmusic Andrew Dibb (@andrewdibbmusic) reported

    @O2 Just followed link from MSE website to O2 for sim only 12mth deal. It processed with my current number but, whilst O2 website clearly showed 6mth £0 airtime deal (I have a screenshot of this!), o2 claim it doesn’t exist….spoke for 1.5hrs to 5 o2 staff - Help, Not sorted!

  • susanfeb76 Susan (@susanfeb76) reported

    @Stuckinlondon1 @O2 Did you ever get a solution for this?

  • hannahfeiner Wine Time Fridays (@hannahfeiner) reported

    @O2 hey o2 team, I am trying to access my voicemail from Nicaragua but the number to call To receive a text message from You (in order to access voicemail) doesn’t work! Can you help? :) thank you

  • JamesGoz James Gosnold and 3198 others (@JamesGoz) reported

    @O2 30 hours. So... I can call the customer service line & be assertive & rude & demand to get escalated etc etc but I'd rather not. I'm mid-Covid too so tired & can't be arsed. Is there any chance you could just escalate & sort it like you would if I did call & shout at people?