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O2 Outage Report in Seaton Valley, Northumberland, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Seaton Valley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Seaton Valley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at O2

O2 is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Seaton Valley, England

The most recent O2 outage reports came from the following cities: Newcastle upon Tyne, Ashington, and Blyth.

CityProblem TypeReport Time
Newcastle upon Tyne Phone 21 days ago
Blyth Phone 24 days ago
Sunderland Phone 3 months ago
Newcastle upon Tyne Phone 3 months ago
North Shields Internet 4 months ago
Newcastle upon Tyne Phone 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Seaton Valley, England

Latest outage, problems and issue reports in Seaton Valley and nearby locations:

  • craigblundred
    Craig Blundred (@craigblundred) reported from Whitley Bay, England

    @O2 hi - my wife has been trying to resolve issue with SMS settings - have disappeared yet again. Spent over an hour on live chat but keeps getting passed to different teams then cut off. Has happened before we know what needs to be done but very poor service now.

  • daveyK1234
    Dave (@daveyK1234) reported from Walker Gate, England

    @Blyth_Spartans @O2 It was bad enough live I don’t need to see it again 😏.

  • doc_drops
    Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported from Newcastle upon Tyne, England

    @O2 Your coverage in most of Newcastle is shocking, I live in NE2 and the best signal I get is 1 bar of 3G in my iPhone 7

  • rebeccajadetho1
    Rebecca Thorne (@rebeccajadetho1) reported from Shiremoor, England

    @O2 It’s still not working

  • ilovefluffy
    andrew 🎃 (@ilovefluffy) reported from Newcastle upon Tyne, England

    @O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.

  • simonkeenan007
    simon keenan (@simonkeenan007) reported from South Shields, England

    @O2 Ignore me I'm being stupid lol, now let's move alone and ignore what I said have a great day and thank you

  • RuxanaNargol
    Ruxana Nargolwala (@RuxanaNargol) reported from North Gosforth, England

    @hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.

  • KyleMarleau
    Kyle Marleau (@KyleMarleau) reported from Walker Gate, England

    @LukeSwinden @O2 I’m in the same battle with them. I claim they never heard of it. Can’t block that number. It’s not their fault. I signed up. I didn’t. Never heard of that before. I think @O2 sold my number or something. Shady

  • ilovefluffy
    🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported from Newcastle upon Tyne, England

    @O2 so… appalling service, no signal abroad, no signal at home… thought I might try to refresh my phone but it turns out that I can’t because last year there was a delay in getting my phone to me so my usual refresh date in October has been pushed back til November!

  • andyphilipson
    Bilbo Gubbins (@andyphilipson) reported from Whitley Bay, England

    @O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.

  • petern280
    peter nixon (@petern280) reported from Springwell, England

    @O2 is there an issue with the app data counter, mines said unavailable for the last few days

  • engg_rky
    Raj (@engg_rky) reported from Newcastle upon Tyne, England

    As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

  • ilovefluffy
    🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported from Newcastle upon Tyne, England

    So to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.

  • doc_drops
    Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported from Newcastle upon Tyne, England

    @O2 Your service in NE2 is shocking

  • nossy1996
    Gracie (@nossy1996) reported from Newcastle upon Tyne, England

    @MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker

  • Lauras95
    Lauraaaa (@Lauras95) reported from Gateshead, England

    @O2 I'll try one of these out. I've never had this problem before so hopefully it was just a one off mishap.

  • VictoriaMurtha
    Victoria Murtha (@VictoriaMurtha) reported from Newcastle upon Tyne, England

    @O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?

  • ilovefluffy
    andrew 🎃 (@ilovefluffy) reported from Newcastle upon Tyne, England

    @2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.

  • doc_drops
    Santa Drops is coming to Toon 🎅🎅 (@doc_drops) reported from Newcastle upon Tyne, England

    You’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2

  • AngieOrrick
    Angie Orrick (@AngieOrrick) reported from Walker Gate, England

    @O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • _Lizzie_03
    𝕃𝕚𝕫𝕫𝕚𝕖 (@_Lizzie_03) reported

    @BlackCountryBob @O2 @EE Yeah I don’t use priority tickets. Again, glad you are having a great time with signal but like I said I am not.

  • dr_sara_ahern
    Sara (@dr_sara_ahern) reported

    @O2 Any update on the incoming/outgoing calls issue? Not a great introduction to O2 on my first day as a new customer. I’m due to transfer my old number from a different network tomorrow. A bit concerned that will leave entirely unable to contact anyone!

  • Saddledag
    Ryan (@Saddledag) reported

    @O2 why is your 4g so bad in Rochester

  • dazyoungs
    Darren James Youngs (@dazyoungs) reported

    @O2 have the #worst customer service of any company I have had to deal with, my advice if youre thinking of joining O2.....DONT! #PoorService #PoorCustomerService

  • GeorgieTruss
    Georgina (@GeorgieTruss) reported

    @O2 Cannot get through to anyone on phone, on here or through live chat. Chasing help- can I get a reply ASAP

  • ShaVerZ_
    ShaVerZ™ ツ (@ShaVerZ_) reported

    @TaysunBerry @O2 They're lying, I've got no service and no bloody updates! It's a joke of a service!

  • TaysunBerry
    Sarah Myers | Writer and Poet (@TaysunBerry) reported

    Is the @O2 network down? My calls (made/received) won't connect, same with texts, and data is hit and miss.

  • janebut19753193
    jane butler (@janebut19753193) reported

    @O2 is the phone reception not working at reading festival

  • carolynnespence
    carolynne spencer (@carolynnespence) reported

    @O2 what is up with service in IG6 area please? Hard work making business calls and the service silences the conversation.

  • FORZAROCKS2016
    FORZAROCKS (@FORZAROCKS2016) reported

    @O2 what's going on with signal in the Bt32 3SY area been playing up the last two days after mid day no data says connected without Internet was working again late last night then went off again today