O2 outages and service status in Seaton Valley, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Seaton Valley, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Seaton Valley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Seaton Valley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Seaton Valley, England
The most recent O2 outage reports came from the following cities: Gateshead, North Shields, and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead
|
Phone | 25 days ago |
|
North Shields
|
Internet | 1 month ago |
|
Newcastle upon Tyne
|
Internet | 2 months ago |
|
Sunderland
|
Phone | 3 months ago |
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Newcastle upon Tyne
|
Phone | 4 months ago |
|
Blyth
|
Phone | 4 months ago |
Community Discussion
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O2 Issues Reports Near Seaton Valley, England
Latest outage, problems and issue reports in Seaton Valley and nearby locations:
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JoshSlesser (@Slesss_) reported from South Shields, England@virginmedia @O2 your volt supercharge is a con! Why has my virgin media bill doubled and I’m being charged for making changes to my bill, none of this was mentioned to me this is a breach of contract im not paying almost £100 just cancel my package if that’s the case
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Adam Hill (@adshill) reported from Morpeth, England@O2 I’ve just been told that the only way I can use My O2 is to setup a new email account despite My O2 saying it’s the phone number that is the problem. Do I have to have two email accounts just for O2? Seems utterly absurd.
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Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England@O2 how can your service be so poor in a city centre.
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Ruxana Nargolwala (@RuxanaNargol) reported from North Gosforth, England@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
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Lucky Tony (@LuckyTony72) reported from Hebburn, England@O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.
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Scott Dixon (@ScottD_DJMS) reported from Whitley Bay, England@o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help
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Craig Donnison (@craig_donnison) reported from Ashington, England@O2 I know you have a status & outage checker you're missing the point. RE O2 Priority app issue - last time it happened, you advised it was a known issue at your end also effecting other customers. I want you to thoroughly check to see if it's a known issue at your end again.
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Michelle Hewison (@chellehewison) reported from Whitley Bay, England@O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!
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Bilbo Gubbins (@andyphilipson) reported from Whitley Bay, England@O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.
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Craig Donnison (@craig_donnison) reported from Ashington, EnglandFor such an expensive monthly DD, the @O2 signal coverage is terrible and becoming ever worse.
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Ciarán (@farrenciaran) reported from Blaydon-on-Tyne, EnglandHey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal with the pausing videos, apps and webpages not loading. Sort it out!
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Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported from Newcastle upon Tyne, England@O2 Your service in NE2 is shocking
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Mark Mowbray (@MarkMowbrayNE) reported from Newcastle upon Tyne, England@O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?
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Dave (@daveyK1234) reported from Walker Gate, England@Blyth_Spartans @O2 It was bad enough live I don’t need to see it again 😏.
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Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England@O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE
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Sophie burlinson💙💚💛❤️ (@SophieBur492) reported from Sunderland, England@O2 My head when i get no signal
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 and can’t even login to my o2 account online to pay it that way
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Tommy Winter (@TommyWinter23) reported from Blaydon-on-Tyne, England@O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card
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Victoria Murtha (@VictoriaMurtha) reported from Newcastle upon Tyne, England@O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?
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Amran Ashraf (@A11RNX) reported from Newcastle upon Tyne, England@O2 Hi. I’ve left O2 in September when my contract expired and switched to another provider. I was billed in September in error and I spoke to someone who refunded the difference from when my contract expired. I have today received a debt recovery letter???? Can someone help!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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The Nezir (@The_Nezir) reported@O2 As a computer engineer with a master's degree, this explanation struck me as ridiculous. As a customer who has purchased dozens of iPhones, several iPads, three Macbooks, an Apple Watch, AirPods, etc., this is the first time you've surprised me in a negative way.
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Mick Johnson (@kaznyemh) reported@dbcxptures O2 gone really poor, I’m in Cornwall no reception in most places, avoid @O2
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Chloe Treasure (@chloetreasure13) reported@O2 my boyfriend has been on the phone to your customer service for 3 hours today with no resolution. He has no phone signal (in London) since he joined in Jan. He has missed important work emails and calls. Worst service and customer service I’ve ever seen.
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L 🤎 (@L_ren27) reported@O2 your customer service is as diabolical as your network coverage
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Lonita (@lonitaDelCrocs) reported@JohnnyFocal @O2 I was in Covent Garden on a Saturday morning. Zero signal, I am with EE which claims to have “England’s best mobile network” - my @ss
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Dan Collins 🏴🇬🇧 (@DanCollins658) reported@kaznyemh @dbcxptures @O2 When I was in Cornwall the other week, I got really good signal, in fact I got the fastest speed test done using mobile data that I’ve ever had.
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Cherry Von Boom (@cherry_ugh) reported@virginmedia @O2 Day 14 of not having a working phone, of having 3 counts of fraud on my account, on having people STILL trying to hack your login page, of getting no help, and my gods, I can see why you’ve been fined 28 million. And the transphobic complaints team? Chefs kiss.
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Neil Playle (@neilpop) reported@O2 @O2 I’d love an update on the three phones I ordered yesterday that I was told would be delivered today… tried phoning the store, your support staff tried phoning the store… and the store did not answer at all! Now “hoping” they’ll be here tomorrow, or at least an update, thank
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Benjamin Webster (@benjaminlfc) reported@CherryBooBopper @O2 If submitted to the complaint review service email address you’ll be lucky if you hear anything what you will get is an automated email after 4 weeks telling you they’re still looking into the complaint, you’ll then get one after 8 weeks stating you can go to CISAS and only after going to them will you get a response from O2
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Brandon McFarlane (@BMcFarlaneUK) reportedJust completed my first test on the Buffering Britain app. Not surprised to get a result of "no usable signal" in my house in Preston on @O2.