O2 Outage Report in Seaton Valley, Northumberland, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Seaton Valley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Seaton Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Seaton Valley, Northumberland, England
The most recent O2 outage reports came from the following cities: Sunderland, Newcastle upon Tyne and North Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Phone | |
| Newcastle upon Tyne |
Phone | |
| North Shields |
Internet | |
| Newcastle upon Tyne |
Phone | |
| North Shields |
Total Blackout | |
| Wallsend |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Seaton Valley, England
Latest outage, problems and issue reports in Seaton Valley and nearby locations:
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Angie Orrick
(@AngieOrrick) reported
from
Walker Gate, England
@O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone
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JoshSlesser
(@Slesss_) reported
from
South Shields, England
@O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this
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Emma
(@Leggler75) reported
from
Gateshead, England
My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡
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Richard
(@Richard_Y1) reported
from
Whitley Bay, England
@O2, any particular reason why signal for mobile data is so poor/pretty much non-existent in the NE30 area?
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Sophie burlinson
(@SophieBur492) reported
from
Sunderland, England
For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.
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Hugh Toner
(@scoobyhugh8) reported
from
Newcastle upon Tyne, England
@O2 how can your service be so poor in a city centre.
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Gracie
(@nossy1996) reported
from
Newcastle upon Tyne, England
@MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker
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Andros 👾👾👾
(@doc_drops) reported
from
Newcastle upon Tyne, England
@O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help
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Real Gaz on a proper bike #fbpe
(@gazza_d) reported
from
South Shields, England
@WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.
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Rebecca Thorne
(@rebeccajadetho1) reported
from
Shiremoor, England
@O2 It’s still not working
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Kathryn Baird
(@kathrynbaird_) reported
from
Cramlington, England
@O2 do you actually talk to your customers? I’ve been trying to contact you all week via the app, have called numerous times to be hung up on by an automated service and can’t get through to you at all. You’ve charged me twice for my bill & disconnected me even though I’ve paid!
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Ruxana Nargolwala
(@RuxanaNargol) reported
from
North Gosforth, England
@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
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Scott Christie
(@ScottSChristie) reported
from
Whitley Bay, England
@O2 Is there an issue with signal in NE29 just now? Mine has been pretty bad for a couple of weeks now. Many Thanks.
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Adam Hill
(@adshill) reported
from
Morpeth, England
@O2 I’ve just been told that the only way I can use My O2 is to setup a new email account despite My O2 saying it’s the phone number that is the problem. Do I have to have two email accounts just for O2? Seems utterly absurd.
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Bilbo Gubbins
(@andyphilipson) reported
from
Whitley Bay, England
@O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.
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Sami
(@Sami_antha83) reported
from
Gateshead, England
@O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹
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Hugh Toner
(@scoobyhugh8) reported
from
Newcastle upon Tyne, England
@O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE
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Victoria Murtha
(@VictoriaMurtha) reported
from
Newcastle upon Tyne, England
@O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
Newcastle upon Tyne, England
@O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy
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Darran Blackshaw
(@DarranBlackshaw) reported
from
Seaton Valley, England
@O2 rang for help and answering machine says ring back in 24hrs and hangs up -really ??
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Bignall
(@Yodasnuts) reported
@O2 Hey, my wife requested a sim swap on 15/07 and it's still not working. It came on briefly but now nothing works at all. 2 calls to CS and nothing. She has missed 2 very important calls from her hospital so far and will miss another today. Absolutely shocking.
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Joy Goddard
(@JoyGoddard1) reported
@virginmedia I was forced to buy extra data with your @O2 partner yesterday when I had no internet all day and needed to teach. I am informed that I can be without internet for 48 hours before you compensate. As a new customer I am appalled #customerexperience
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paul hayward
(@paulhay93929861) reported
@O2 Where do I go when I am getting no help from O2 with their dreadful service? I have contacted the complaints team which has been ignored. Have yo say O2 really is the worst network I have ever experienced.
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Samantha
(@Wee_Sammy_xoxo) reported
@O2 Yes I'm having issue with both. I sent you a DM
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Kittster
(@Kittster2) reported
@O2 I don't have access to WiFi. When there has been problems before there has been an option to receive text message updates. Is this option still available as it is not showing on website. Would help as internet keeps going so can't access website for updates?
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Mike Bignall
(@Yodasnuts) reported
@sophlmiddleton @O2 Yep, no communication, no apologies, no reasonable time scale for a fix. She's also missed a call from her mum's social worker. Poor, poor, poor @o2
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StacieH.
(@Stacie1910) reported
@O2 any idea when the service will be back in the OL6 area. I've had no signal for over 24 hours, just saying 'emergency calls only'
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Lewis
(@Slightly_TM) reported
@O2 This is why i cannot survive in a modern environment, it was right there the whole damn time 💀
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Jag Grewal
(@T_XIII) reported
Check your bill if you took out a contract with @O2 before 25th Mar they increased by #RPI April onwards. Whilst legally correct, I would suggest you don’t change your mobile contract until after 25 March each year to avoid RPI increases. Maybe @MartinSLewis help get the word out
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Boleyn E13 ⚒
(@BoleynE139AZ) reported
Two new phones (upgrade for me & new 3 yr plan for daughter) 2 days and 10 calls about having no signal later, I’m leaving. I’ve had enough. Absolutely shocking customer service from @O2 . They really don’t about their customers.