O2 outages and service status in Sunderland Bridge, England

Problems in the last 24 hours in Sunderland Bridge, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sunderland Bridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunderland Bridge, England

The most recent O2 outage reports came from the following cities: Stockton-on-Tees.

City	Problem Type	Report Time
Stockton-on-Tees	E-mail	5 days ago
Sunderland	Phone	4 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Sunderland Bridge, England

Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:

• 
  Jonathan Anderson (@JonnaAnderson) reported 32 seconds ago from Beamish, England

  @O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?

• 
  Simon Clayton (@SiClayton) reported 9 minutes ago from Stockton-on-Tees, England

  Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

• 
  ✨Lisa McGrath (@lisaall79) reported 9 minutes ago from Stockton-on-Tees, England

  @O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices

• 
  P Tumilty P (@ppayne76) reported 10 minutes ago from New Brancepeth, England

  @O2 how do I cancel Netflix that are extra charges on my number?

• 
  sarah hunter (@sarahhunter25) reported 19 minutes ago from Durham, England

  @altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.

• 
  Luke Hockborn (@LukeHockborn) reported 21 minutes ago from Billingham, England

  Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

• 
  Darren (@DarrenMorgan) reported 23 minutes ago from Washington, England

  @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

• 
  Paul Frampton (@headcoverlova) reported 29 minutes ago from Bearpark, England

  @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

• 
  Donna_xx (@Donna_xx) reported 29 minutes ago from Sunderland, England

  @O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!

• 
  Dan (@Dan05858044) reported 31 minutes ago from Chester-le-Street, England

  @O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.

• 
  🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 Scott Barron 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@scottbarron90) reported 34 minutes ago from Brandon, England

  @O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider

• 
  Sheila Robson (@sheilavictoriaR) reported 38 minutes ago from Chester-le-Street, England

  @O2 Im pleased 😊 scammers are awful!

• 
  Sarah Sinclair. (@sarannesinclair) reported 38 minutes ago from Billingham, England

  At least every other week since beginnings January @O2 are down. I can’t receive or answer calls or use my own data. I pay £60 a month for a phone I can never use and there apology is £1:55..

• 
  Tim Luckhurst (@TCHL) reported 44 minutes ago from Durham, England

  @O2 I repeat: your customer service is appalling.

• 
  Tim Luckhurst (@TCHL) reported 47 minutes ago from Durham, England

  @O2 Appalling customer service. An apology is required.

• 
  Donna_xx (@Donna_xx) reported 51 minutes ago from Sunderland, England

  Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle

• 
  Muriel Sgaw (@SgawShaw) reported 54 minutes ago from Seaham, England

  @O2 @EleanorRylance And sack the poor employee?

• 
  philip (@fredspoon) reported 56 minutes ago from Chester-le-Street, England

  Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.

• 
  Paddy (@stobbsmeister) reported 60 minutes ago from Seaham, England

  @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

• 
  Donna_xx (@Donna_xx) reported 60 minutes ago from Sunderland, England

  @O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ace 🍁 (she/her) (@aceanew) reported 7 minutes ago

  I got tickets for today to ariana but I'm having a panic attack, I didn't realise how steep the nosebleeds section is. O2 staff said they couldn't help me. Is there anyone at all who can help? Even lower down in the nosebleeds is fine, any help would be ok 🙏 @O2 @TeamAriana

• 
  Talib Dean Harnetty (@TDHarnetty) reported 8 minutes ago

  I was told on the phone that I'd be able to use my allowances in Turkey but I'm getting no data. Roaming is on, data is on, but no mobile data. I'm a Volt customer. Help, please. @O2

• 
  Sekret Machines (@privatepilotuk) reported 14 minutes ago

  and still @o2 have done nothing about this disaster of a sign in process with @virginmedia Fire your developers. #Clueless

• 
  Paul Curry (@Paulc2nd) reported 14 minutes ago

  @O2 @Archibald1878 Why don't you fix the website then ????

• 
  neni♡ 🌷 (@agb_ayline) reported 15 minutes ago

  How I wish what happened yesterday had never happened. My arm hurts so much, even though I’m so happy to see Ariana; my back hurts, my feet hurt, my whole body hurts because of the sick people who did this to me. My wrist hurts a lot. 💔 Just thinking about it makes me cry @O2 I hope you can read my email.

• 
  Andy charman (@Andy_charman) reported 16 minutes ago

  @O2 Yes and new SIM card network reset phone reset tickets open by o2 to raise issue for last 3 months then tickets being closed when issue not fixed

• 
  Andrew Ward 🇬🇧🚜 (@wheat_daddy) reported 17 minutes ago

  @O2 Can you please tell me what is going on with your network? The signal has been dire in the last month or 6 weeks and it’s not just my area, LN5. You have a mast 1 mile from me. I can’t hold a conversation now unless on wi fi at home. My contract has expired but i wont renew with current situation. Ive been with you years because the signal has been very good, not now though.

• 
  KopiteinPoland (@KopiteinPoland) reported 19 minutes ago

  I never had issue with @o2 until they merged with virgin media. Now I wouldn’t recommend them to anyone. You try and use the website, pages don’t load. Information isn’t available. How do you keep on top of your account. #awfulservice #neveragain

• 
  john (@jhargie4) reported 22 minutes ago

  @O2 @virginmedia CEO Lutz Schueler been waiting 5 days for my DEALOCK Letter following your refusal to actually discuss my complaint before transferring to another service provider. New customers get better deals than 20 year loyal ones.

• 
  John Till (@JohnTillUK) reported 23 minutes ago

  @sackedseafarer @O2 Not this time, my original complaint was about that - their resolution, after lots of back and forth, was to allow me to leave without paying an early termination fee (so a £380 saving). I wanted to view my final bill through their app, along with tracking my device plans 1/