O2 Outage Report in Sunderland Bridge, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland Bridge, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (61%)
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Internet (19%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunderland Bridge, County Durham, England
The most recent O2 outage reports came from the following cities: Shildon and Peterlee.
| City | Problem Type | Report Time |
|---|---|---|
 Shildon |
Phone | |
| Peterlee |
Phone | |
| Sunderland |
Phone | |
| Stockton-on-Tees |
Phone | |
| Sunderland |
Phone | |
| Durham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sunderland Bridge, England
Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:
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Dan
(@Dan05858044) reported
from
Chester-le-Street, England
@O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
@O2 could someone help?
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Sophie burlinson💙💚💛❤️
(@SophieBur492) reported
from
Sunderland, England
@O2 My head when i get no signal
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Is @O2 #priority still down after @peterkay_co_uk broke it???
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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Dean
(@smiling_cyclist) reported
from
Chester-le-Street, England
@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??
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Muriel Sgaw
(@SgawShaw) reported
from
Seaham, England
@O2 @EleanorRylance And sack the poor employee?
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Sophie burlinson
(@SophieBur492) reported
from
Sunderland, England
For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
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Simon Clayton
(@SiClayton) reported
from
Stockton-on-Tees, England
Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?
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Gary Nolan
(@gaznolan) reported
from
Stockton-on-Tees, England
@beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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alex martin
(@jammyjennypokes) reported
@O2 No agent, no email, no phone contact number. They really put you guys in it didnt they. Leaving you, gone on for too long, cant charge this much and have this poor a CS service (yourselves in social excluded).
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andrew corbett
(@CorbettAndy) reported
@O2 We’ve now spent the week establishing I don’t know a password I didn’t know I had for my account, and there is still no signal. It’s nothing to do with me or my account: please get the signal restored.
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alex martin
(@jammyjennypokes) reported
@O2 No use to me, im in spain, and paying £50 extra a month for your service. Do you have an email address, your live agents are permanently busy.
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National Supply Teachers Association.
(@paysupplystaff) reported
@O2 absolutely disgusted- can’t find a number for cs and shunted by website into web chat - typed out query only to be told everyone is busy- is this what o2 class as customer service?
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Stephen Pritchard #FBPE
(@blueskies1977) reported
Problems with @O2 In November I needed to change the account my bill comes from so went on the website, entered the username and password I was given. There were no devices or accounts there. I attempted to call them 5 times during November, December, January 1/
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Matt
(@MattCx90) reported
@O2 Hi. My £15 bndl has run out today (from the SIM I was forced to buy when I bought my new handset from your store, due to "store policy"). Still had 3gb of data I thought was going to be rolled over to be new £5 bndl but no sign of it. Can you help me sort this please. (1/2)
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Ian canavan
(@canners84) reported
@CobbNigel @EnglandRugby @O2 His lineout was garbage. 2 best hookers are George and LCD
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Adam James Cain
(@adamJamescain92) reported
@O2 I was told I’d have some service till the new SIM card arrives and the agent from last night has cut me off completely so I can’t call, text unless on wifi…help
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Stephen Pritchard #FBPE
(@blueskies1977) reported
I have always been willing and able to pay the bill but offered no possible way of doing so. To top it off. I get comments like 'well, if you cannot be bothered to pay your bill' from John at O2 debt recovery. What are @O2 proposing to do to deal with this problem? 4/4
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Alastair Liddiard
(@AlastairLiddia1) reported
@Paul13Ralph @EnglandRugby @O2 I thought Isiekwe went well last week, especially considering his inexperience, but Ewels is fifth banana at best and is only there because everyone else is broken/playing out of position (what IS jones' aversion to picking actual blindside flankers?)