O2 Outage Report in Sunderland Bridge, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland Bridge, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (11%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Sunderland Bridge, County Durham, England
The most recent O2 outage reports came from the following cities: Newton Aycliffe, Sunderland, Peterlee, Stockton-on-Tees and Shildon.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe |
||
| Sunderland |
Internet | |
| Peterlee |
Phone | |
| Stockton-on-Tees |
Phone | |
| Shildon |
Phone | |
| Peterlee |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sunderland Bridge, England
Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Muriel Sgaw
(@SgawShaw) reported
from
Seaham, England
@O2 @EleanorRylance And sack the poor employee?
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
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Gary Nolan
(@gaznolan) reported
from
Stockton-on-Tees, England
@beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?
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Dean
(@smiling_cyclist) reported
from
Chester-le-Street, England
@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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Sophie burlinson
(@SophieBur492) reported
from
Sunderland, England
For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
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Rebecca
(@_RebeccaJT) reported
from
Sunderland, England
@O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
@O2 could someone help?
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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P Tumilty P
(@ppayne76) reported
from
New Brancepeth, England
@O2 how do I cancel Netflix that are extra charges on my number?
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 your customer service is appalling. You should be ashamed.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Krupa kanji
(@Krupa90) reported
@O2 please urgently help! My o2 priority spaseekers voucher code says it’s expired but I don’t understand why! Please can I get a new code?
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Krishan chavda
(@ChavdaKrishan) reported
@O2 I’ve have sent a few complaints in over the past 3 weeks. You say these will be answered to in 5 working days. I’ve got no responses for any of the issue I’ve faced where your team couldn’t help! Care to explain??
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Helen Evans
(@helendoris2012) reported
from
Stafford, England
@FrancoS4nchez @O2 @Apple I've been waiting since 3rd Dec!!!! Absolutely disgusting service
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Mr Pepper 🐀
(@ITSAPEPPER) reported
@O2 I left o2 after just a couple of days due to and disastrous porting which resulted in my own phone being barred by O2, now I keep receiving bills, I call your customer service and they tell me it’s going to be sorted, but yet I receive further emails with further bills, help!
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Hamida Akhtar
(@HamidaAkhtar6) reported
@O2 I never even received the phone so surely that doesn't mean I have to pay the bill. I cancelled prior to receiving it.
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Ian Cackett
(@iancackett) reported
@O2 after several hours failing to get a one-time code from you (told your systems were having problems), I've now hit some kind of limit (told it can't send more codes... despite me receiving none). Assuming this limit resets tonight? Or do I have to wait a full 24 hrs?
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Helen Evans
(@helendoris2012) reported
from
Stafford, England
@mrslollyd @O2 My excuse is black Friday sales...come on! So poor
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Jay
(@join4te) reported
@O2 Day 36 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Molly Fleischer 🐈⬛
(@mollyfleischer1) reported
@Beeestonia @O2 Depending on your budget you could buy a fairphone online. Not cheap but then I usually hang on to them until they stop working - and fairphones are fixable. I love mine!
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✯ Franco سروش Sánchez ♕
(@FrancoS4nchez) reported
@helendoris2012 @O2 @Apple Tell me about it. How can they say on the App or on the phone that its in stock then when you do upgrade you receive an email “sorry its out of stock” like wtf