O2 Outage Report in Washington, Sunderland, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (56%)
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Internet (21%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Washington, Sunderland, England
The most recent O2 outage reports came from the following cities: Chester-le-Street, Hebburn, Newcastle upon Tyne, Whitley Bay, Sunderland and Boldon Colliery.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Phone | |
| Hebburn |
Total Blackout | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Hebburn |
Phone | |
| Newcastle upon Tyne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
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Gracie
(@nossy1996) reported
from
Newcastle upon Tyne, England
@MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker
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Sami
(@Sami_antha83) reported
from
Gateshead, England
@O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹
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JoshSlesser
(@Slesss_) reported
from
South Shields, England
@O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 your customer service is appalling. You should be ashamed.
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Emma
(@Leggler75) reported
from
Gateshead, England
My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡
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Real Gaz on a proper bike #fbpe
(@gazza_d) reported
from
South Shields, England
@WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Andros 👾👾👾
(@doc_drops) reported
from
Newcastle upon Tyne, England
@O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help
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Sophie burlinson
(@SophieBur492) reported
from
Sunderland, England
For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
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Richard
(@Richard_Y1) reported
from
Whitley Bay, England
@O2, any particular reason why signal for mobile data is so poor/pretty much non-existent in the NE30 area?
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Muriel Sgaw
(@SgawShaw) reported
from
Seaham, England
@O2 @EleanorRylance And sack the poor employee?
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Bilbo Gubbins
(@andyphilipson) reported
from
Whitley Bay, England
@O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.
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Rebecca Thorne
(@rebeccajadetho1) reported
from
Shiremoor, England
@O2 It’s still not working
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P Tumilty P
(@ppayne76) reported
from
New Brancepeth, England
@O2 how do I cancel Netflix that are extra charges on my number?
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Hugh Toner
(@scoobyhugh8) reported
from
Newcastle upon Tyne, England
@O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
Newcastle upon Tyne, England
@O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy
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Victoria Murtha
(@VictoriaMurtha) reported
from
Newcastle upon Tyne, England
@O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?
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Hugh Toner
(@scoobyhugh8) reported
from
Newcastle upon Tyne, England
@O2 how can your service be so poor in a city centre.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Northern
(@LeeNorthern1) reported
@NadineDorries @virginmedia @O2 Hang on... I thought you lot wanted 'divergence'? Was this not in the oven ready deal - or could it possibly be that was that a lie, too?
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Sam Munday-Webb
(@PantoSammy) reported
So will @VodafoneUK follow the lead of @O2 on roaming charges OR should I follow @O2 and become their customer, any thoughts from either of you?
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BritsAgainstBrexit🇪🇺 #3.5% #JohnsonOut #FBPE
(@BritsAgainst) reported
@NadineDorries @virginmedia @O2 You have some evidence to support that complete nonsense? #ToryLiars
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Brian
(@jnreben) reported
@O2 Trying to upgrade but every time I try to go to checkout the site just hangs , is there an issue, been trying for 2 days as I want the sale offer that ends today.
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joycemcchrystal
(@joycemcchrystal) reported
@BorisJohnson @virginmedia @O2 What about price rises I'm paying for phone with virgin I don't use but still paying for landline how about scraping that it would be big help .
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Barry Hurford
(@BarryHurford) reported
@BorisJohnson @virginmedia @O2 *some UK citizens. And, until you and your plundering chums ballsed it up, this wasn’t an issue for ANY UK citizen, you bungling phallus. And stop f*cking over the NHS, so that you can flog it to the Yanks and ***** your ill-gotten gains away on *******-fuelled ****** & wallpaper
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Ety 🇪🇺 🌏 🔶🕷️ #FBPE #3.5% #FBPPR
(@Ety50037864) reported
@NadineDorries @virginmedia @O2 ****** working for a liar has only managed to learn one thing, to lie and double down when caught out. Can add uttering bolox on her cv in addition to eating them
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Daniel Mancip
(@DanielMancip) reported
@BorisJohnson @virginmedia @O2 Will you pay the cost of me switching network to regain what I previously had? No. Liar Pig
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Baker Street Herald: 2022 is not going to be fun
(@bakerstherald) reported
@NadineDorries @virginmedia @O2 "We’re the only MNO in the UK who isn’t planning to reintroduce daily roaming charges this year" "This year"..... This is a con Idiot
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Patrick Voyle
(@patrick_voyle) reported
@NadineDorries @virginmedia @O2 Stop telling the people lies the people aren't stupid. 😡😡