O2 Outage Report in Springwell, Sunderland, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Springwell, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Springwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Springwell, Sunderland, England
The most recent O2 outage reports came from the following cities: Sunderland, Durham, South Shields and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Phone | |
| Sunderland |
Phone | |
| Durham |
Phone | |
| South Shields |
Phone | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Springwell, England
Latest outage, problems and issue reports in Springwell and nearby locations:
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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John McCarthy
(@Danford2013) reported
from
Whickham, England
@O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?
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Ian
(@NTF_Ian) reported
from
Dunston, England
Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.
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Hannah
(@HannahColley) reported
from
Gateshead, England
Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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Sophie burlinson💙💚💛❤️
(@SophieBur492) reported
from
Sunderland, England
@O2 My head when i get no signal
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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gavin wells
(@gavwells77) reported
from
South Shields, England
@O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy
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Dan
(@Dan05858044) reported
from
Chester-le-Street, England
@O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.
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nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??
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Michelle Hewison
(@chellehewison) reported
from
Whitley Bay, England
@O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!
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Dean
(@smiling_cyclist) reported
from
Chester-le-Street, England
@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
@O2 could someone help?
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Scott Dixon
(@ScottD_DJMS) reported
from
Whitley Bay, England
@o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Is @O2 #priority still down after @peterkay_co_uk broke it???
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stuart urquhart
(@stuarturquhart1) reported
from
Whickham, England
@O2 website and app not working 😕
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Russ Lock
(@RussLock) reported
@O2 After trying all day yesterday and yesterday evening and I was 400th in the queue at 10am when the priority website and app crashed, I could only get on today to see that O2 priority are all sold out. Utter crap. And then you have the cheek to wish people “good luck”
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Michael Pinchen
(@mpinchen) reported
@JoBoClarkVoice @O2 It was down for me too, and I believe most people too. The website was down too. The reason people were able to get tickets was through 3 pre-sale, or using the hack on gigsandtours where you added "?=02pk" onto the end of the URL, which gave people access. Best of luck 2moro
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Jason Lewis
(@JayMan76) reported
@O2 App down and not working for 24 hours yet sold out.. Well done 👏 absolute joke. Guess we will have to buy one of these so called priority tickets for 10 times the price by touts now..
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Andy
(@H0rr0r1c0n) reported
@kellie2468 @O2 Bizarre how the app was down for 24hrs but sold out🤷🏻 more baffling was people buying from gigs and tours website, no code or anything, and o2 saying it’s there allocation
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Warren Davies
(@wptd17) reported
@O2 This is a complete con!! The app was down before 10am yesterday and never came back so flick knows how anyone purchased tickets!! All the touts who con managed to get them I believe!!! Real fans left high and dry!!! Bet we won’t get any tomorrow when they go on proper sale 🤬🤬🤬
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Tj Haze
(@TjHaze3) reported
@O2 Load of 💩 O2 ,, your priority didn't let me even access my 02 for Peter Kay Cardiff now sold out! Trash service .. liars you really take the biscuit 💯👎
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Vincent 'Parody Account' Vega
(@superthing) reported
@O2 Especially as it turns out loads of non @O2 customers got tickets through a dodgy @gigsandtours link. What's the point of O2 priority and being an O2 customer if this can happen?
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Kev
(@007Magpie) reported
@O2 How on earth have you sold 1 never mind sold out when no one could get on the app or the website have they all gone to 02 employees #peterkaytickets #02priority
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Ashleigh Collins
(@akcollins92) reported
@O2 Your app has been down for nearly 2 days now so please explain how some got tickets when you’ve had technical issues hmm something sus is happening here
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Bird person
(@sonyakkyi) reported
@ryanspiros1981 @O2 Stupid app get glitching and ended up charging me for two tickets! I wish they’d get something right