O2 Outage Report in Springwell, Sunderland, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Springwell, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Springwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Springwell, Sunderland, England
The most recent O2 outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Sunderland, Cramlington, Durham and Whitley Bay.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Total Blackout | |
| Gateshead |
Wi-fi | |
| Newcastle upon Tyne |
Phone | |
| Sunderland |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Springwell, England
Latest outage, problems and issue reports in Springwell and nearby locations:
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nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way
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stuart urquhart
(@stuarturquhart1) reported
from
Whickham, England
@O2 website and app not working 😕
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Is @O2 #priority still down after @peterkay_co_uk broke it???
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John McCarthy
(@Danford2013) reported
from
Whickham, England
@O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
@O2 could someone help?
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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Michelle Hewison
(@chellehewison) reported
from
Whitley Bay, England
@O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!
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Dan
(@Dan05858044) reported
from
Chester-le-Street, England
@O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.
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gavin wells
(@gavwells77) reported
from
South Shields, England
@O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy
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Ian
(@NTF_Ian) reported
from
Dunston, England
Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
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Hannah
(@HannahColley) reported
from
Gateshead, England
Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2
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Sophie burlinson💙💚💛❤️
(@SophieBur492) reported
from
Sunderland, England
@O2 My head when i get no signal
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle
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Dean
(@smiling_cyclist) reported
from
Chester-le-Street, England
@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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Scott Dixon
(@ScottD_DJMS) reported
from
Whitley Bay, England
@o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Miranda Hawkins
(@MJaneHawkins) reported
@O2 You repeatedly confirm my account is closed and nothing owed. Yet you are charging me and advising payment overdue. 5 calls and not yet resolved. Help. I have had enough of this
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Paul
(@paulhayward200) reported
@O2 @hubbubUK The reason they don’t have internet is they use O2s rubbish network .😡
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David Graham
(@DG34UK) reported
@O2 I have two iPhone 11 & sims at my house for past 6 weeks. It was through fraud on my bank account. Have called twice and your customer service teams have not helped at all. Advice required please.
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Robert James Bird
(@robjamesbird) reported
@O2 Recycle is such a scam. They valued my phone at £200.. and now its valued at £40 because of "screen damage' which is utter rubbish. I can confirm it was delivered in a good condition and I have photos. Complaints are ignored. I read the forums and I am not the only one. Avoid
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SkyValley
(@sky_valley87) reported
@O2 Same problem, recycles same pages with nothing happening. Will dm
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Vinny Pearce
(@vinnypearceDJ) reported
@O2 Nope no service at all and Iv tryed O2 handy network guides
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🏴🇪🇺 Rebel Scot
(@Ind3pendent7) reported
Oh and @O2 when you finally unblock me so I can call to reach a resolution it’s unprofessional to put me on hold without telling me why and then terminating call while I wait. I wasn’t rude, I was asking for help so that I can keep my phone, my lifeline. #MentalHealthMatters
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Ralphy
(@coyi1966) reported
@virginmedia @O2 My virgin broadband went down overnight now back on and 5G option to connect my devices has completely disappeared 😡
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Eve
(@allsaint78) reported
@O2 hello is there an issue with the app? I changed my tariff. I selected the 1.5 GB but when it went through it said 750mb and then I was emailed it said 1 GB. 750 and 1GB is too little now. I'll cancel it if that is all I'm getting.
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Hana
(@ohmygouldness) reported
@O2 why has your phone/data signal been absolutely diabolical for the past few days? What am I actually paying for?