O2 outages and service status in Springwell, England

Problems in the last 24 hours in Springwell, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Springwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Springwell, England

The most recent O2 outage reports came from the following cities: Newcastle upon Tyne, and Sunderland.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	10 hours ago
Sunderland	Phone	26 days ago
Durham	Phone	2 months ago
Newcastle upon Tyne	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Springwell, England

Latest outage, problems and issue reports in Springwell and nearby locations:

• 
  Raj (@engg_rky) reported 1 second ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  Hannah (@HannahColley) reported 13 seconds ago from Gateshead, England

  Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2

• 
  Ruxana Nargolwala (@RuxanaNargol) reported 48 seconds ago from North Gosforth, England

  @hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.

• 
  Hugh Toner (@scoobyhugh8) reported 51 seconds ago from Newcastle upon Tyne, England

  @O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE

• 
  simon keenan (@simonkeenan007) reported 1 minute ago from South Shields, England

  @O2 Ignore me I'm being stupid lol, now let's move alone and ignore what I said have a great day and thank you

• 
  Real Gaz on a proper bike #fbpe (@gazza_d) reported 7 minutes ago from South Shields, England

  @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

• 
  Donna_xx (@Donna_xx) reported 7 minutes ago from Sunderland, England

  @O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!

• 
  Philip (@fredspoon) reported 8 minutes ago from Chester-le-Street, England

  I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

• 
  Emma (@Leggler75) reported 13 minutes ago from Gateshead, England

  My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡

• 
  Dan (@Dan05858044) reported 14 minutes ago from Chester-le-Street, England

  @O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.

• 
  Sami (@Sami_antha83) reported 16 minutes ago from Gateshead, England

  @O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹

• 
  Sheila Robson (@sheilavictoriaR) reported 17 minutes ago from Chester-le-Street, England

  @O2 Im pleased 😊 scammers are awful!

• 
  JoshSlesser (@Slesss_) reported 20 minutes ago from South Shields, England

  @O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this

• 
  Kyle Marleau (@KyleMarleau) reported 22 minutes ago from Walker Gate, England

  @LukeSwinden @O2 I’m in the same battle with them. I claim they never heard of it. Can’t block that number. It’s not their fault. I signed up. I didn’t. Never heard of that before. I think @O2 sold my number or something. Shady

• 
  Philip (@fredspoon) reported 23 minutes ago from Chester-le-Street, England

  @O2 could someone help?

• 
  Jonathan Anderson (@JonnaAnderson) reported 27 minutes ago from Beamish, England

  @O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?

• 
  Sophie burlinson (@SophieBur492) reported 32 minutes ago from Sunderland, England

  For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.

• 
  sarah hunter (@sarahhunter25) reported 42 minutes ago from Durham, England

  @altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.

• 
  nufc4life (@CraigSi64474606) reported 50 minutes ago from Newcastle upon Tyne, England

  @O2 and can’t even login to my o2 account online to pay it that way

• 
  Tommy Winter (@TommyWinter23) reported 58 minutes ago from Blaydon-on-Tyne, England

  @O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FutureD (@FutureD1999) reported 1 minute ago

  @O2 PLEASE FIX UP. i have 5g yet 0 service?????

• 
  Hockey Malcontent (@EIHLMalcontent) reported 3 minutes ago

  As per the norm now, @O2 have failed to do what they promised they would do…and then tried to blame the customer. Absolutely shocking network.

• 
  ally connor (@1980Ally1603) reported 5 minutes ago

  @O2 still no service after 3 days… call after call with no resolution. Really poor

• 
  Cllr Sophie Preston-Hall ECC Rochford North (@SophiePrestonHa) reported 5 minutes ago

  Is anyone else getting absolutely inundated with calls from an @O2 call centre lately? I’m getting 5–10 calls a week at this point and it’s beyond frustrating. I’ve politely asked to be removed from their list around 9 or 10 times now and today, when I pointed out that I’ve repeatedly asked them to stop calling me, they simply slammed the phone down on me. How on earth do you actually get yourself removed from whatever ridiculous list these companies seem to have you on? Surely I can’t be the only one dealing with this nonsense?

• 
  ‘Recollections may vary’ (@south_eastone) reported 6 minutes ago

  @HarrietSergeant @O2 I dumped O2 and went to Tesco, at least you can walk in most stores and talk to someone face to face and you still use O2 network at less money.

• 
  Chris Thompson (@christwine3) reported 14 minutes ago

  @O2 need account help from overseas

• 
  Bill Duncan® (@Real_BillDuncan) reported 17 minutes ago

  So I've been trying to top up my my phone via voucher for the last 2hrs on @O2 via the 4444 number but that's saying "they have a fault and are fixing the problem", so now I can't top up my phone to renew my bundle

• 
  Damien Quirk 🇪🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪🇺🇦 (@damienquirk) reported 22 minutes ago

  @DelBoy80s @EnglandRugby @O2 Lazy analysis to suggest that defence isn't important. He is objectively terrible in defence. Hatrick against the worst Welsh side in living memory, 2 of which Stephen Hawking would have scored

• 
  Mike Waterson (@waterson_mike) reported 24 minutes ago

  @o2 can you please do me please need some help with my contract, ty

• 
  Neil (@NRManc) reported 24 minutes ago

  What a glorious pleasant surprise dealing with @O2 on here. Helpful. Polite. Pleasant. Understood exactly what my issue was and came up with a couple of solutions. If only all customer service on Twitter was as good