O2 Outage Report in Cranleigh, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cranleigh, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Cranleigh, Surrey, England
The most recent O2 outage reports came from the following cities: Horsham, Godalming, Midhurst, Haslemere, Woking, Banstead, Hindhead, Farnborough and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 Horsham |
Internet | |
| Godalming |
Total Blackout | |
| Midhurst |
Phone | |
| Haslemere |
Internet | |
| Woking |
Total Blackout | |
| Midhurst |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Cranleigh, England
Latest outage, problems and issue reports in Cranleigh and nearby locations:
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Ray Merridew
(@ISpyGraphix) reported
from
Loxwood, England
@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dawn Sherring
(@DawnSherring) reported
@O2 when off wifi, regardless to where I am, why do I only have H signal for the last few weeks - what am I paying for?
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Erdoğan dodododoodoodoo
(@SJFC_Big_Club) reported
@O2 Did, absolutely no help at all and wouldn't actually listen to what I was saying, absolutely marvellous that Customer Service bods for a Mobile Phone Operator can't communicate effectively!
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Lisa Lettis
(@LisaLettis) reported
@O2 I have been contacting customer service for the last 2 months I pay my sons monthly contract and haven't had service for this long I keep getting told to reboot and switch it off and still doesn't work
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Piggy Malone
(@PiggyMalone1) reported
@O2 Your UK coverage is disastrously bad. Thanks O2…
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#BarnetCouncil is #BREAKINGTHELAW
(@BarnetFRAUD) reported
@O2 I will be escalating out DMS where I lodged my complaint, to the ombudsman. And adding your breach of the equality act 2010.
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johnson
(@teabagno1) reported
@O2 @DisneyPlusUK Had enough of this network never got signal what's the point of paying for a service that I can't use #ee can't be as bad 🤔
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Chloe Marie WD
(@ChloeWD38) reported
@O2 as a loyal customer to you for over 15 years before switching to @ThreeUKSupport due to your increasing charges, this is the worse customer service I have received. The payment will be made by the 21st August as stated in your letter before receiving another today!
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Dale Watts
(@Extinguisherman) reported
@justthemajor @O2 Feel your pain, retweet this with BBCWatchdog and WhichUk tags. I have gotten people doing this and have got noticed! The more people do this the more we may get o2 to address issues but more importantly let potential customers know the dreadful customer service.
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Earl Greaves
(@wideanglesaxon) reported
Hello @o2. I seem to be one of your many customers who is not receiving OTP code texts from different organisations. How do we fix this ?
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Mike Simmons
(@MikeSimmons80) reported
@ThreeUKSupport Thanks Holly. Voicemail was disabled and re-enabled a couple of times, the account was 'refreshed'. Issue has been ongoing for a number of years. It occurred when a voicemail was received while number was unavailable while being ported from @O2