O2

O2 Outage Report in Cranleigh, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cranleigh, Surrey, England 07/30/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cranleigh, Surrey, England

The most recent O2 outage reports came from the following cities: Dorking, Leatherhead, Horsham, Woking, Guildford, Betchworth and Tadworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomDorking Phone
United KingdomLeatherhead Wi-fi
United KingdomHorsham Phone
United KingdomWoking Internet
United KingdomGuildford Phone
United KingdomBetchworth Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

  • turningleftfor Turningleftforless (@turningleftfor) reported from Guildford, England

    @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

  • JackHumphreyKM Jack humphrey (@JackHumphreyKM) reported from Banstead, England

    @O2 are you having service issues?

  • GhadeerAhmed96 Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, England

    Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!

  • Thursley Jackie Malton (@Thursley) reported from Thursley, England

    @GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!

  • PGcomms Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

  • sparkyDLVXO Dimitthri Lochana Vithanage (@sparkyDLVXO) reported from Banstead, England

    @O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!

  • tobyd360 Toby (@tobyd360) reported from Farnborough, England

    @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

  • JonsBusPics Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • davetee2526 David Taylor (@davetee2526) reported from Capel, England

    @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

  • Roaringrock David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • sally290718 sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • worldoffaz Farah فرح 파라흐 (@worldoffaz) reported from Horsham, England

    One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kraussy120 Mitchell Krauss (@kraussy120) reported

    @O2 I need help! I now live abroad and I need to cancel my monthly airtime payments now that my contract has ended! I cannot fine anywhere to do this on the my o2 page 😢😢

  • carolin43238437 Caz (@carolin43238437) reported

    @O2 Hi i don't seem to be receiving texts ? is there an service issue

  • JulieDawso2380 Julie Dawson (@JulieDawso2380) reported

    Have O2 contract with phone not used for several months (unknown to me). When I contact @O2, they won't cancel immediately after no use for over 6 months, no, no. They want to SQUEEZE another payment from me next month even though the phone is out of contract. Money grabbing @O2

  • PeteBayliss4 blootoon boy (@PeteBayliss4) reported

    @O2 I have three phones, two watches and a tablet, tried to switch up my phone in store and was told I didn't pass the eligibility check so I tried to do it on line and got the same thing then I called customer services to find out what was going on, on for 1hr for the same outcome.

  • louibell34 louisey 🍀🌈❤️🏳️‍🌈🩷 (@louibell34) reported

    I would like to make an official complaint about @O2 they seem to think that I haven’t paid my bill yet? But I paid my bill on 11th July so I don’t understand why they would think my bill is overdue and want to stop me from using my phone and stop my direct debit? I so so angry 😡

  • dannyfarrar1991 dannyfarrar (@dannyfarrar1991) reported

    @O2 @spookiexgoblin Any help from anyone to those that purchased via the manchester link but got given london? This is ridiculous

  • KingKhaled7 Khaled (@KingKhaled7) reported

    @O2 hi there can I ask you please to send a new SIM card (replacement)for this old one Tel 07599-555676 , I recieved a text message saying you will disconnecting the old G3 network- I be very grateful if you transfer the number plus the credit on this one to the new sim

  • GlennGerits Dutchy.in.london (@GlennGerits) reported

    @O2 I go on holiday on Saturday. I have asked to reorder a device that is in stock but no one seems to be willing to help me

  • GlennGerits Dutchy.in.london (@GlennGerits) reported

    @O2 Pointless as no one is actually finding a solution for my problem. The only thing I hear is “ be patient “

  • teach2inspire Gill Slessor 🇪🇺🏳️‍🌈🌈🖤🤍 (@teach2inspire) reported

    @O2 Why is the O2 mobile coverage so diabolical in and around Penrith - lucky to even get a 3G signal in the middle of town? Not good enough O2…👎🏻