O2

O2 Outage Report in Cranleigh, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cranleigh, Surrey, England 02/03/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • worldoffaz Farah فرح 파라흐 (@worldoffaz) reported from Horsham, England

    One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

  • sally290718 sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkHopper Mark Hopper (@MarkHopper) reported

    @O2 are you having signal issues in the Newcastle upon Tyne area? No 4g and 1 bar of signal for nearly 2 weeks now

  • crippsy_99 Stephen Cripps (@crippsy_99) reported

    @O2PriorityUK @O2 I 'won' some can's of Guinness a couple of months ago on the priority app.. I never actually received them though.. what happened to them?

  • Bigmase07 Chris Mason (@Bigmase07) reported

    @mrsbigmase And when I finally got through to @O2 still can’t fix it 😡🤬

  • judeeeeexo jude (@judeeeeexo) reported

    @O2 why is my 4g just not working I have full bars of signal but nothing is loading

  • karleburford Karle Burford (@karleburford) reported

    I recall when 3G was heralded as the future - now it means no signal. Then 4G was a new beginning but now means I may make a call but don’t try the internet. 5G is a game changer but has never worked in Bristol for me. @O2

  • kimmi_93 Kim (@kimmi_93) reported

    @O2 Since I’ve had a text saying your turning my 4G off my phone isn’t working probably and going really slow. I don’t pay £70 for nothing

  • LilacNannie LilacNannie (@LilacNannie) reported

    @O2 @tescomobile sick of having intermittent signal. Hours of no signal despite assurances there isn’t a problem. THERE IS!

  • NatalieBrereton Natalie Brereton (@NatalieBrereton) reported from Bristol, England

    @O2 with all due respect, your phone service is absolutely ******* horrendous. No 4G in Bristol although I live centrally and my phone constantly tells me I have no internet connection. It’s such bollocks considering how much I pay a month. @VodafoneUK can you help me?

  • laisoliveirabrs Lahhhhhh (@laisoliveirabrs) reported

    @O2 @virginmedia @cafeyn_uk CAFEYN IS AN EXTREMELY RUBBISH SERVICE. I ONLY GOT TO KNOW THIS BECAUSE IT WAS AN O2 ADD ON. WHEN I CLICKED THE LINK SENT BY O2 IT MADE ME LINK IT TO MY PAYPAL. CAFEYN CHARGED ME FOR A FREE SERVICE SINCE DAY 1 AND DOESNT WANT TO GIVE MY MONEY BACK

  • debswild DEBS WILD (@debswild) reported

    @O2 Wifi calling is awful when calling landlines which is what I was doing when the issue occurred.