O2

O2 Outage Report in Cranleigh, Surrey, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cranleigh, Surrey, England 11/22/2025 00:50

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cranleigh, Surrey, England

The most recent O2 outage reports came from the following cities: Godalming, Dorking and Farnborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomGodalming Phone
United KingdomGodalming Phone
United KingdomDorking Internet
United KingdomFarnborough Internet
United KingdomFarnborough TV
United KingdomWoking Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • sally290718 sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • Roaringrock David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

  • tobyd360 Toby (@tobyd360) reported from Farnborough, England

    @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • JonsBusPics Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • worldoffaz Farah فرح 파라흐 (@worldoffaz) reported from Horsham, England

    One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

  • davetee2526 David Taylor (@davetee2526) reported from Capel, England

    @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

  • sparkyDLVXO Dimitthri Lochana Vithanage (@sparkyDLVXO) reported from Banstead, England

    @O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Stephen_Curry Stephen Curry (@Stephen_Curry) reported

    @O2 I’m in Austria connected to a 3G network with mobile data on, but my phone tells me I cannot access data. Can you explain? I understand roaming in the EU is included in my tariff.

  • justthemajor Major (@justthemajor) reported

    @O2 still waiting for a call back 24 hours later … after being told by customer service .. that a phone less than 3 weeks old was out of warranty ..

  • cattylyndsey lyndsey callaghan (@cattylyndsey) reported

    @O2 My wife is trying to get an upgrade in one of your stores but all systems are down, how long is this going to take to fix?

  • garpihumidor Garpi Humidor (@garpihumidor) reported

    @O2 WARNING: anyone thinking of switching to O2: I switched to O2, provided my PAC, inserted new SIM card yesterday; almost 24 hours later I still don’t have my old tel number on my mobile.Their systems are down for 24 hours! They can’t help! I’m a doctor,patients can’t reach me!

  • IbraheemAdedej4 ATOMIC BOMB 🦅 💣 💣 💣 (@IbraheemAdedej4) reported

    @O2 Is Davido tickets still available I need 2 ASAP for the poor 30bg members ? @02 in the UK

  • MB83687 MB83687 (@MB83687) reported

    @O2 wow. Your customer service team. Just called to cancel a contract "yeah systems are down. It's a pain in the arse for everyone. Sorry about that mate". Think your staff think they're down the pub. Probably are tbh.

  • JustinDiamond16 Justin Diamond (@JustinDiamond16) reported

    @O2 hi I’m assuming you are aware that there is a problem with viewing my lasted bill on the app apparently it can’t show me it.

  • viktor_victoria Viktor Victoria (@viktor_victoria) reported

    @O2 after my phone was stolen last Tuesday evening I did NOT receive new sim due to negligence from your adviser. I finally had to go instore and got a new sim. It was NOT activated all day yesterday & now due to ‘network issue’ no one can tell me why or when my phone will work

  • viktor_victoria Viktor Victoria (@viktor_victoria) reported

    PSA- @O2 has the WORST customer service. My phone was stolen over a week ago and I STILL do not have a working SIM card and cannot call or text or WhatsApp (so cannot get into my iCloud) I run a small business & this is impossible

  • GMackerel123 George (@GMackerel123) reported

    @O2 please help. Got my new phone a week ago and the sim still hasn’t activated. Can’t call anyone because technical problems.