O2 Outage Report in Cranleigh, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cranleigh, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Cranleigh, England
Latest outage, problems and issue reports in Cranleigh and nearby locations:
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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Ray Merridew
(@ISpyGraphix) reported
from
Loxwood, England
@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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@thegilesfamily
(@thegilesfamily2) reported
from
Redcar, England
@O2 hi didn’t win a main prize but app said had won greggs treat however the app would let me open to claim the treat
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Nic Keaney
(@NicKeaney) reported
@O2 can you DM me pls. I just waited a month for an Iphone, your in store staff were pretty useless and now i'm being told i have to wait another month. Appalling customer service.
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MrTrendizzle
(@MrTrendizzle) reported
@O2 I have yes. But the way it was dealt with is unacceptable. A simple text "Hey you missed a payment" would be nice rather than "Were sending debt collectors and disconnecting your devices" would be better. My account has been upstanding for years and then 1/4 payment fail for this
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Robert Laurenson
(@robertlaurenson) reported
@O2 Have you seen my message? I spoke with a customer services agent, who said she would try turning the wifi calling on and off from your end, but i dont think that is the issue, the wifi calling was working fine at home and hotel, but not offshore, need something done asap.
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Ceastwell
(@cathysinden) reported
@O2 your phone line keeps cutting me off when I need technical help. Took a new contract and tried to keep the old number. People can call me using the old number, but texts won’t come through!
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Ob1-Kez
(@obkez) reported
@O2 getting a ‘voucher number is not correct’ error when trying to book a movie through the priority app. Pls help 🙏
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Rhiannon Evans
(@rhievs40) reported
@O2 shocking “customer service” from your #cardiffqueenst store today. Manager too lazy to even stand while he was telling me I was wrong (while not even checking my account). Contradicting the advice given by your call centre - where do I turn next!?
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mummybear
(@Domoniq39937541) reported
@O2 The signal in my area is non existent
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mummybear
(@Domoniq39937541) reported
@O2 Yes I do ends tomorrow so I called to cancel
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Jim Newcomb
(@JimNewcomb7) reported
Is it just me or are others waiting minutes for pages to open with full 4G coverage. Never mind 5G get the current provision sorted first! I’m on @O2