O2

O2 Outage Report in Cranleigh, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cranleigh, Surrey, England 01/21/2026 15:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cranleigh, Surrey, England

The most recent O2 outage reports came from the following cities: Cranleigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomCranleigh Phone
United KingdomGodalming Phone
United KingdomGodalming Phone
United KingdomDorking Internet
United KingdomFarnborough Internet
United KingdomFarnborough TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • richardboot Richard Boot (@richardboot) reported

    @O2 Still no signal nearly 3 weeks now

  • MunchPudding Munch Crispmouse Pudding (the original) 🐈‍⬛💙💛 (@MunchPudding) reported

    @cat22t @O2 Yes and today we found some stores are franchised too. Hence why my Dad’s local store is decidedly unhelpful. The manager in the Manchester store has tried to help us today and submitted a fraud report

  • devon000001 tyeler4 (@devon000001) reported

    @O2 I need to cancel my contract with you but as usual I have no signal to call ? Can this be done online ?

  • richardw9876 Richard W (@richardw9876) reported

    @Doug_Paulley @LloydsBank @O2 If not laws, it’s a massive breach of their merchant contract. You must not hold customer full card details on the same system

  • RachelKrengel Rachel Krengel (@RachelKrengel) reported

    @O2 Literally the only time I've had this problem with any parcel (or know of any of the 17 other households in my building having it) it's with DPD. And in fact, for me, it's just been o2 parcels from DPD. Every other courier finds it no trouble.

  • anisfadia Anis Fadia (@anisfadia) reported

    @O2 any update on when coverage in my area will be resolved WF13 Wife’s on o2 has full network however I don’t

  • wood2307 woody2307 (@wood2307) reported

    @O2 My wife has a technical issue with her phone (everything coming up no caller id). Live chat is useless with no reply for days. Just need a resolution. This stuff shouldn’t take weeks..

  • EddieMcgeough Eddie (@EddieMcgeough) reported

    @O2 Thank you however this doesn't work. I am told in O2 community I have to contact O2 to have it enabled on my account? Thanks

  • MunchPudding Munch Crispmouse Pudding (the original) 🐈‍⬛💙💛 (@MunchPudding) reported

    Hello @O2 you have put my 89 year old Dad on a £39/ month business tariff. That can’t be right, can it? We can’t access his account as it is a business type account so the app does not work. Please can someone from your customer services team DM me?

  • tashajphillips Natasha Phillips (@tashajphillips) reported

    No 02 signal since lunchtime in BS24 area. Next update says 6th Jan @O2 please tell me what you’re doing to rectify this.