O2 Outage Report in Cranleigh, Surrey, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cranleigh, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (49%)
-
Internet (30%)
-
Total Blackout (14%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Cranleigh, Surrey, England
The most recent O2 outage reports came from the following cities: Cranleigh and Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 Cranleigh |
Phone | |
| Godalming |
Phone | |
| Godalming |
Phone | |
| Dorking |
Internet | |
| Farnborough |
Internet | |
| Farnborough |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Cranleigh, England
Latest outage, problems and issue reports in Cranleigh and nearby locations:
-
Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
-
Dimitthri Lochana Vithanage
(@sparkyDLVXO) reported
from
Banstead, England
@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
-
markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
-
Ray Merridew
(@ISpyGraphix) reported
from
Loxwood, England
@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
-
Jackie Malton
(@Thursley) reported
from
Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
-
David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
-
VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
-
sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
-
David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
-
David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
-
Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
-
Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
-
Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
-
Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
-
Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Shaun
(@Shaun69060014) reported
@kayleighannalei @tescomobile It'll be @O2 shockingly slow data
-
Shaun
(@Shaun69060014) reported
@UrbanCityCowboy @giffgaff I'm having major problems with @O2 ,their signal is shockingly slow
-
Dylan Miles
(@stegwyn) reported
@bbcwatchdog @o2 can it please be investigated properly why I have extremely limited download data in Porth (CF39) when my phone shows 4G and 3 bars of signal. O2 claim it's because so many people use it there, but no other provider uses this excuse. Terrible network provider!!
-
Kendie
(@kendie) reported
@O2 I got called earlier from 01980 333016 and they claimed to be from O2 Telefonica. I know your customer services advisors don't use the word "telefonica". He managed to cut himself off before I did ! #SCAM #O2
-
NRW Photography
(@niallwebster) reported
@O2 I find that tower in the Farnworth area of Bolton is down, and that it isn't fixed as engineers can not get access to the tower dues to the landlord. Over a week with no coverage at home is not acceptable
-
remz
(@FlipzBrockTown) reported
i can't believe @O2 don't care about their customers to such a degree. loyalty really don't mean nothing to them. over 15 years! i'm ready to move. 9+ days just to raise a complaint. 5+ days for insurance which is 24hrs lol! ridiculous and unacceptable. the attitude as well kmt!
-
Dave
(@DaveW_1878) reported
@iamawayrightnow @O2 I was same. Been with them years and then service quality plummeted. May have been something to do with me upgrading handset - should have done opposite- but became embarrassing when work calls just dropped out. EE been spot on
-
Candace
(@Candace90150889) reported
@O2 your customer services says data no longer works in the US whilst roaming and you haven’t told your customers?! I have had to outlay £50 on a US sim to be able to use my phone whilst in nyc. Pathetic!
-
Kelsey
(@Jugdar013) reported
@O2 Well its not been applied correctly on your end (I knew the weird nos was some VAT BS). Kindly fix this
-
OJ
(@ojtravel) reported
Hi @O2 I've been cut off during a SIM swap and need to get my phone working again. Can you help please as obviously I can't call to get this fixed. Thanks.