O2 Outage Report in Cranleigh, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cranleigh, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Cranleigh, Surrey, England
The most recent O2 outage reports came from the following cities: Godalming, Dorking and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming |
Phone | |
| Dorking |
Internet | |
| Farnborough |
Internet | |
| Farnborough |
TV | |
| Woking |
Phone | |
| Guildford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Cranleigh, England
Latest outage, problems and issue reports in Cranleigh and nearby locations:
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Jackie Malton
(@Thursley) reported
from
Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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Ray Merridew
(@ISpyGraphix) reported
from
Loxwood, England
@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
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David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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Dimitthri Lochana Vithanage
(@sparkyDLVXO) reported
from
Banstead, England
@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah'Jane Sandy
(@s2sxy) reported
@O2 Thanks I will. Is there a way that we can all apply for some sort of discount from our bill? We are paying for a service we cannot use it doesn't seem fair!
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apcody
(@appleypieman) reported
@O2 @Chas_Rover How can you cancel the order if you don't wish to wait, it seems almost impossible to do or talk to anyone.
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Sarah'Jane Sandy
(@s2sxy) reported
@O2 any idea when normal service will be resumed? We've been without a signal for well over a week now. (TN25 6LA) 😿
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samra.headandheartyoga
(@samraheadandhe1) reported
@O2 Please could you update me as to the status of my account - a week in and I still have no usable phone! I must say this is the worst customer service I’ve ever experienced!
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Paul Richardson
(@ricmania81) reported
@O2 the worst customer service ever experienced. 36 hours without service and cannot get a clear update. Disgrace
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waterton
(@Waterton15) reported
@O2 I have UK Virgin mobile (O2 network). Can I benefit from the discounted Disney Plus offer shown on O2 priority app?
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THEWHITLAM
(@THEWHITLAM) reported
@O2 shocking 3G 4G signal , worst-ever, in Scarborough N Yorkshire today. I’ve been your customer for so many years. Isn’t it time we had a way of finding out why ?
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Tony metcalfe
(@tonyametcalfe) reported
@O2 It’s when there’s a match on. Can’t get any data or make and receive any call’s or messages. I imagine it’s a network capacity issue when there’s a match on. My friends who are on EE have no problems
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John Pudney
(@johnpudneyhq) reported
@O2 Already read all the network tips. Tried everything. The fact is that the network coverage is bad. I’ve got something like 21 months of contract left to run for a paperweight unless I want to pay off the contract. Do the right thing. The service is terrible.
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Xx
(@cleanthewindows) reported
@O2 left this network after 24 years as a loyal customer. Then to get my final bill sent to a debt agency after this company did not email or letter me ..never missed a payment. But they were quick to pass bill to debt company..Guess spite for me leaving their network...beware