O2 Outage Report in Cranleigh, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cranleigh, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Cranleigh, Surrey, England
The most recent O2 outage reports came from the following cities: Aldershot, Leatherhead, Woking and Pirbright.
| City | Problem Type | Report Time |
|---|---|---|
 Aldershot |
Phone | |
| Leatherhead |
Phone | |
| Woking |
Internet | |
| Leatherhead |
Total Blackout | |
| Pirbright |
Phone | |
| Cranleigh |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Cranleigh, England
Latest outage, problems and issue reports in Cranleigh and nearby locations:
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Ray Merridew
(@ISpyGraphix) reported
from
Loxwood, England
@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
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David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
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Dimitthri Lochana Vithanage
(@sparkyDLVXO) reported
from
Banstead, England
@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Jackie Malton
(@Thursley) reported
from
Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ellie Sharpe
(@Eleanor1510) reported
Trying to do my assignment at home with intermittent @virginmedia WiFi and no or little service till potentially 16/03 on @O2. Can’t wait for the responses. *turn router off then back on again*. Haven’t got hours upon hours to be stressing about this 😞
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Burnside
(@Burnside_5) reported
@O2 well this just gets better, had a message pop up on my phone this morning saying that 4G calls have been switched off by O2. So I call, another 15 mins in a queue and was told that the person I spoke to yesterday put a block on calls and data on my account, wtf?!?
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pete
(@ft710pete) reported
@o2 your chat bot help line is useless. Until I can resolve my complaint properly I do not want o2 to take any money from my account apart from my standard monthly payment. I require a proper explanation why the £6 roaming fee I paid did not kick in as soon as I purchased it.
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Fellena
(@Fellena5) reported
@bethanlguy @O2 Send a message to @coder_reactivation on telegram for help, he helped me recover my account. if you really need help getting back your account then contact him too okay and have a nice day
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Christopher Norman
(@ALegend19) reported
@Ginger_Tucci @O2 making calls locally in Swansea is terrible. can hardly hear each other
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Chris J
(@CJ012126) reported
@O2 What a joke , no internet for four weeks apparently the issue is resolved. It’s not !!! And then they put prices up massively . Why am I paying when I don’t receive what I am paying for , 12 months and counting until I can leave your company and never come back! Joke
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TOTP
(@totpogo) reported
Thank god @o2 aren’t turning off their 3G service, it’s rare I can get 4G let alone 5G in the centre of York, and if it wasn’t for Wi-Fi my phone would be more or less useless when moving out of the centre. What happened to them?
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NatalieAnnBrookman
(@ann_brookman) reported
@O2 Really disappointed with customer services yesterday.After dealing with many scam calls from ‘02’ it’s really clear there’s been a data leak at O2 as scammers know everything about my o2 account! All I got told is it’s being investigated - we should’ve been informed already!
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Dr Rick
(@rfbooth) reported
@Ginger_Tucci @O2 I left and went to 3, and have never regretted it.
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Fellena
(@Fellena5) reported
@ft710pete @O2 Send a message to @coder_reactivation on telegram for help, he helped me recover my account. if you really need help getting back your account then contact him too okay and have a nice day