O2

O2 Outage Report in Cranleigh, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cranleigh, Surrey, England 03/19/2026 02:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cranleigh, Surrey, England

The most recent O2 outage reports came from the following cities: Aldershot, Leatherhead, Woking and Pirbright.

Loading map, please wait...
City Problem Type Report Time
United KingdomAldershot Phone
United KingdomLeatherhead Phone
United KingdomWoking Internet
United KingdomLeatherhead Total Blackout
United KingdomPirbright Phone
United KingdomCranleigh Phone

Community Discussion

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O2 Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

  • sally290718 sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • Roaringrock David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • worldoffaz Farah فرح 파라흐 (@worldoffaz) reported from Horsham, England

    One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

  • davetee2526 David Taylor (@davetee2526) reported from Capel, England

    @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • JonsBusPics Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • tobyd360 Toby (@tobyd360) reported from Farnborough, England

    @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DEANX121 Dean Spencer (@DEANX121) reported

    @O2 terrible, cannot transfer my old number if I cancel my account that isn’t in contract pressured to upgrade fir more money

  • teamhill888 Lee Hill 8️⃣ (@teamhill888) reported

    @O2 @Ofcom That the complaint is being looked at but waiting for back office team to change the order status. Spoken to them again tonight and still no movement - absolutely insane lack of urgency - no support from any department

  • AnnaHanchard Anna Hanchard (@AnnaHanchard) reported

    @O2 How much longer is it going to take to fix the phone mast fault covering TA20 3SZ??? IT'S BEEN 2 DAYS ALREADY AND I CAN'T PAY ANY BILLS. WTF ARE YOU DOING??????

  • liamchxmbers Liam (@liamchxmbers) reported

    @O2 @Ofcom can you help here? I’ve been contacting O2 daily for two weeks now and am being blatantly ignored regarding my complaint.

  • jnoley Ben Cooper-Cain (@jnoley) reported

    @O2 @AndyQui29237736 Give me five examples of ‘service improvements and connections’ that this money has been spent on.

  • Gavinking999 Nipperswow (@Gavinking999) reported

    @jnoley @O2 Do what I did when they out it up I terminated the contract and moved to @giffgaff same network cheaper price and if you're still paying for your handset that continues no need to change the way you pay for that

  • Davidaag1991 D (@Davidaag1991) reported

    @O2 trying to add a student discount to my upgrade, iPhone 17 Pro Max, and keep getting the error ‘this code is not valid’ The device is not in the excluded device under the T&C’s. Any help would be appreciated.

  • AnnaHanchard Anna Hanchard (@AnnaHanchard) reported

    @O2 How much longer is it going to take to fix the phone mast fault covering TA20 3SZ??? IT'S BEEN 2 DAYS ALREADY AND I CAN'T PAY ANY BILLS. WTF ARE YOU DOING??????

  • GrumpyNige GrumpyNige MBE 💙 (@GrumpyNige) reported

    @O2 In Nov you sent me a message telling me how you had been improving the network in my postal area (SP7). Well all this week it has been worse than ever!! Every morning walking the byway running parallel to A345 towards Salisbury regular drop outs of data. Struggle to reconnect

  • BraddCarltonn Brad Carlton (@BraddCarltonn) reported

    @O2 Maybe you could help me with somthing as the website I can’t get sense from. Why am I being charged £9.50 a month on top of ultimate package for ultimate cover insurance when it was sold to me as ‘included’ I didn’t want insurance, I have my own. Can I cancel this separately?