O2

O2 Outage Report in Cranleigh, Surrey, England

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The latest reports from users having issues in Cranleigh come from postal codes GU6.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cranleigh, Surrey, England 12/09/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cranleigh, Surrey, England

The most recent O2 outage reports came from the following cities: Cranleigh, Godalming, Dorking and Farnborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomCranleigh Phone
United KingdomGodalming Phone
United KingdomGodalming Phone
United KingdomDorking Internet
United KingdomFarnborough Internet
United KingdomFarnborough TV

Community Discussion

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O2 Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • worldoffaz Farah فرح 파라흐 (@worldoffaz) reported from Horsham, England

    One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

  • davetee2526 David Taylor (@davetee2526) reported from Capel, England

    @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • sally290718 sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • Roaringrock David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Nataliecunning Natalie cunningham (@Nataliecunning) reported

    @O2 hey my local mass is down and I’m not getting service. You are aware of this but it isn’t fixed yet so how am I meant to make phone calls?

  • stuartmacey Stuart Macey (@stuartmacey) reported

    @O2 No I’m afraid it’s Virgin Mobile. Simply put if it’s not resolved by tomorrow I shall look to move back to EE. I shall also take my two existing mobile accounts away plus my broadband, landline and tv. Absolutely appalling customer service over this matter and hours waisted

  • jas1don Jason Williams (@jas1don) reported

    @O2 hello. Trying to redeem the benefits of being an o2 customer and virgin media customer, but each website keeps sending me back to the other, complete circles! What do I need to do?!

  • stevet365 Steve Thompson (@stevet365) reported

    Anyone else having issues with @O2 ? My data has run out today (which never happens). Ordered a bolt on for 1GB and this ran out after a few hours yet is still showing as active on my O2 app.

  • PeterCarr1969 Peter Carr (@PeterCarr1969) reported

    @O2 Is customer service closed today, called from both mobile & a landline to be told thanks for calling O2

  • jonathan_c_hill Jonathan Hill (@jonathan_c_hill) reported

    @O2 Thanks for the reply but the 202 service states “If you have an urgent issue such as reporting fraud or a stolen phone…otherwise use MyO2”. That message sets a precedence and is incredibly misguiding. Having said that I’ve contact O2 billing directly and resolved my issue. Thx

  • _indiegirldi Di Muso (@_indiegirldi) reported

    Appalling customer svc from @O2 on the phone lines. Have been bounced around their phone system by various operators for 55 mins an unable to discuss my contract issues. Apparently there is a connection prob. Better warnings could be given on yr site. May leave after 15 yrs

  • eamon1973 eamon boyle (@eamon1973) reported

    @O2 why is it so hard to contact customer services have been trying all morning, when you think your actually getting though the phone gets hung up, customer service at its worst

  • SWstudent78 mel (@SWstudent78) reported

    @O2 @tescomobile my signals been down since Friday. Just had a message to say I will get an update in 5 days.. guessing that means you're not rushing to fix the issue?

  • eamon1973 eamon boyle (@eamon1973) reported

    @O2 great customer service…NOT, got issue sorted yesterday only to have same thing happen again, contact customer service again to keep getting hung up on….. no one answers phones anymore