O2

O2 Outage Report in Cranleigh, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cranleigh, Surrey, England 01/25/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

  • sally290718 sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • Roaringrock David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • davetee2526 David Taylor (@davetee2526) reported from Capel, England

    @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • worldoffaz Farah فرح 파라흐 (@worldoffaz) reported from Horsham, England

    One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • _Letsdanceuk_ Let’sDanceUK (@_Letsdanceuk_) reported

    @O2 trying to report signal issues in maidstone and cant get into o2 community as it says I am@not registered. Please help. #nosignal #o2help #

  • SupersonicSi Simon Middleyard (@SupersonicSi) reported

    @O2 Yes, I’ve tried iPhone and windows laptop - when I sign in it just takes me to the account page. I’ve tried the end of the URL as the code but that’s not accepted

  • KellyCMJones Kelly Jones (@KellyCMJones) reported

    How easy is it to change mobile phone supplier and keep your numbers? Totally fed up with no signal and spending 5 mins saying hello back and forth to then just hang up. Oh and spending over £100 a month on contracts as well. Time to leave @O2 #nosignal #fedup #wasteofmoney

  • nirave Nirave 尼拉夫 (@nirave) reported

    Man @o2 is the only uk network who's idea of customer service is employing people who don't give a damn and put the phone down on you just for sh*ts and giggles. 3 people have put the phone down on me today, there's a 30 minute wait to get through and they just suck

  • dlorimer93 Danielle Lorimer (@dlorimer93) reported

    @O2 I was looking forward to upgrading my phone but your fraud team have had my account locked for about 8 months now ,your customer service team apparently cant fix this. Just asked the same thing over & over again for an hour. Very close to finding a diff provider at this stage.

  • Hildathirst11 Hilda Hirst (@Hildathirst11) reported

    @O2 Hi, can someone help ? My new order was due today and now it's been changed to tomorrow. Ita been showing the same status since last night, so not surprised. Can't get any sense out of anyone.

  • ThreeWordsWork Three.Words.Work (@ThreeWordsWork) reported

    @NadineDorries @virginmedia @O2 When Johnson goes down - which he will - then Nads will go down with him. The BOGOF deal of 2022. #JohnsonTheCorruptPM

  • Miss_Sock Sock⁷ (@Miss_Sock) reported

    @O2 I have called them. 4 times over the last week It ranges from "wait a bit longer" to "the offer expired" to "we don't know" and finally "management haven't told us what to do yet" might just cancel the lot since I'm in my 14 day cooling off period and go to another provider...

  • mobilemandan Dan Carter (@mobilemandan) reported

    @nirave @O2 Always a long wait to get anyone I found when I tried them ages and ages ago to see experience. And always told to wait 24hrs whatever the issue was. What problem you having with them

  • ChrisCpt7 chrisburnsCPT7 (@ChrisCpt7) reported

    @O2 are a big big pile of shite, worst customer service I’ve ever had the displeasure of experiencing in my life