O2 Outage Report in Cranleigh, Surrey, England
Why is my O2 service not working?
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Cranleigh, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at O2
O2 is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Cranleigh, England
The most recent O2 outage reports came from the following cities: Guildford, and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 15 days ago |
|
|
Phone | 1 month ago |
|
|
Total Blackout | 1 month ago |
|
|
Phone | 2 months ago |
|
|
Phone | 4 months ago |
|
|
Phone | 5 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Cranleigh, England
Latest outage, problems and issue reports in Cranleigh and nearby locations:
-
David East (@Roaringrock) reported from Horsham, England@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
-
VOTE (@ZoeThomas1204) reported from Guildford, EnglandI have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
-
David Clare (@Dave_Clare) reported from Billingshurst, England@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
-
sally (@sally290718) reported from Farnborough, England@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
-
Ray Merridew (@ISpyGraphix) reported from Loxwood, England@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
-
Pink Haired Princess (@PhpPink) reported from Haslemere, England@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
-
David Taylor (@davetee2526) reported from Capel, England@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
-
markstevens (@markjs10) reported from Godalming, England@O2 24 hours to port from EE now back to no service! Rubbish
-
Farah فرح 파라흐 (@worldoffaz) reported from Horsham, EnglandOne little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
-
Robert Blevin (@RobertBlevin) reported from Guildford, EnglandHey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Steven Collings (@stevencollings) reported@O2 Hi, can you help. Im in Egypt and have o2 travel but have had a message saying Ive hit a data limit of 50mb/£51. The message from o2 said all calls/data was included with travel for £6 per day. I cant get through to cs and phone is blocked for data.
-
lou (@iaconic_) reported@BCantona7 @O2 Surely this would mean that the terms of the original contract have changed and is no longer legally valid? In theory people could cancel their contracts?
-
Derek Watson (@DerekWa51216247) reported@O2 *************** with the increase, definitely won’t be renewing…….**** service as well not worth how much you are charging……piss takers
-
Dr David Hall (@davemhall88) reported@O2 any particular reason for the last few days I've had basically no mobile data? Barely pick up 5g in places I did before and the 4g has full signal but no data speed. Is there a fault?
-
Paul Nichol (@peeblesrunner) reported@O2 (Gareth Turpin) very disappointed that you want to hike up my contract by 17.3%. Using RPI which is discredited by the ONS to get a bigger increase. You well know that inflation is decreasing. Very poor customer service!
-
Steve Banham (@ICPlanetologist) reported@DrGMcLeod_Leeds @O2 Let me guess - they can hike the price with impunity, but you can't terminate the contract without substantial penalty?
-
Mark (@Mark29071823) reported@O2 like the look of this phone but wont be getting it on o2 cancelling contract Saturday price increase for the poor o2 service no thanks
-
vicky (@footie_lass) reported@travelred @O2 I got same msg on my birthday rude or what!
-
𝒮 (@svxa__) reported@O2 absolute rubbish! Been on the phone for hours and you guys hang up each time, refusing to refund me my money that I’ve been waiting for for 7 months now
-
Neen (@ninalxwr) reported@O2 I followed steps given to me in store, went back to check I'd done all I had to(they said yes)& I got told just to wait for the discount to go on. It did not. Now the team when I call say they can't help me because its been past 28 days. A fault on o2 side but I lose out 🙄