O2

O2 Outage Report in Cranleigh, Surrey, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cranleigh, Surrey, England 11/21/2025 11:45

November 21: Problems at O2

O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cranleigh, Surrey, England

The most recent O2 outage reports came from the following cities: Godalming, Dorking and Farnborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomGodalming Phone
United KingdomGodalming Phone
United KingdomDorking Internet
United KingdomFarnborough Internet
United KingdomFarnborough TV
United KingdomWoking Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

  • Roaringrock David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • sally290718 sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • worldoffaz Farah فرح 파라흐 (@worldoffaz) reported from Horsham, England

    One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • thewhicha Chris Whichem (@thewhicha) reported

    @O2 Hello, I currently have o2 pay and go. How do I go about cancelling my account or request for it to@be deleted as I want to move to a different network? Thanks.

  • LouiseC02346675 Louise Connell (@LouiseC02346675) reported

    @O2 You get over £100/ month from me!! I should be able to get reliable service! Can you at least tell me when this is going to be fixed?? I can’t very well stay in my bone with no tv or internet

  • tuc145 Tucker (@tuc145) reported

    @O2 Really concerned i am Business customer needing help Rang 8002 eventually got through they could not find any of my 3 numbers i have with you & no records of my account name or postcode can someone contact me immediately!!

  • georgiegirl75 Georgina Johnson (@georgiegirl75) reported

    @O2 sort out your customer service! On hold to sort out a problem that I was told multiple times was dealt with last month! Because I am making a complaint I told the call handler in the payment team that I am recording the call he hung up!

  • lauralunatarot Laura Luna✨ (@lauralunatarot) reported

    @O2 hi I need a sim unblocking, the number has been transfered to a new sim but it is still blocked. Can you please help?

  • teamjohntee A.H.M. (@teamjohntee) reported

    @O2 OK my PAYG mobile number got deactivated without my consent due to inactivity I think. And now I can't even login to contact you, so how am I supposed to get this resolved? How do I contact someone?!!!

  • Asgardpaul Paul Linnane (@Asgardpaul) reported

    @O2 makes me laugh, trying to find out when the latest op system comes out for x3 pro. Oppo says it should be released, waiting for network to approve it. O2 says that it's oppo fault

  • ChrisNLangley chris langley (@ChrisNLangley) reported

    @O2 can you please reply to my DM please. The year is 2022 and whilst all manner of things can now be achieved using a mobile device. Let’s never forget the primary objective is to be able to actually use it as a telephone. Thanks

  • naomhgallagher Dr. Naomh Gallagher (@naomhgallagher) reported

    ..no compensation for 3x engineer no-shows, and now @O2 are sending us threatening letters due to an unpaid bill for a service which we NEVER EVEN STARTED. Icing on the cake - @virginmedia don’t want to know & @O2 won’t speak to us as the address doesn’t match ARRGGGHHHH!!

  • vegandave86 DT (@vegandave86) reported

    .@O2 I'm in Australia and don't have any signal despite data roaming bolt on. Can you fix this?