O2 Outage in Cranleigh, Surrey, England

@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

@O2 24 hours to port from EE now back to no service! Rubbish

@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

@O2 Your service status doesn't work

@O2 hi. Just so you know. My network came back around 5pm today. I’m in Guildford, Surrey. Feel for you guys. Stay strong 💪

the one day I really need data and it’s down 🙃 @O2

@O2 actually think it’s acceptable to offer me £10 ‘compensation’ for having no service from my work for 5 weeks!! Safe to say I declined. Contract up next month anyway @O2CxFb

4th day in a row Three UK is facing ‘technical issues’ so can’t acccess anything. No explanation given, no time frame. Frustrating. I am moving to @O2

@O2 I’ve replied to your DM! I have also spoken to 2 people from o2 and they were unbelievably rude for no reason! And wouldn’t wanna help me ! I need this sorted ASAP please as im@unable to do anything

@O2 Stop suggesting WiFi and fix the mast. I have piss pour WiFi connection being and virgin media but with you merging with them that just grand. A double whammy of crappy mobile and WiFi connections

@O2, well done in trying to retain a 20+ year customer. 30 secs into a call and your advisor hangs up. And you called me. Hahaha

@O2 been unable to use my 4g for almost a week, check the status service page multiple times a day just says busy in your area. Can’t get through to anyone on the phone. Absolutely joke will not be paying my bill this month.

@O2 Hi I’d like to pay some of my device plane off,which for some odd reason this can’t be done on the app,and or so on phone 🤷any help would be great pls

@O2 I have been with O2 for over 15 years. You guys really have no loyalty to your customer's.Dissapointed with everything litreally everything. My contract finishes soon so I will be moving to EE since they have faster internet ,treats their customers better and is cheaper

@O2 I was charged £3 for 2 weeks by red27 mobile could you help in anyway please

my uber code is not working@O2, Hi there,