O2

O2 Outage Report in Cranleigh, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cranleigh, Surrey, England 01/28/2026 01:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JoanneF75018865 Joanne Flynn (@JoanneF75018865) reported

    @O2 No signal on my old SIM card only my new O2 one

  • MiniMico Charlotte 🌷 (@MiniMico) reported

    @O2 hi, since I swapped to you my iPhone is refusing to send to receive photo messages on either my data or Wi-Fi. Can you help

  • _robharrington Rob (@_robharrington) reported

    @O2 my tariff was changed automatically to a 1GB tariff, customer service have said this was a system error and have said they’re reversing it back to my original tariff but nothing is changing. What is going on??

  • JoanneF75018865 Joanne Flynn (@JoanneF75018865) reported

    @O2 My number is transferring from Tesco Mobile which uses o2 network. I requested this through my o2 app

  • DJWMarathonMan David J Wright (@DJWMarathonMan) reported

    @O2 That’s why I’m pay insurance for accidental damage

  • bhoneycombe Barry Honeycombe (@bhoneycombe) reported

    @O2 do not buy from this company. Customer for 30 years. Paid for upgrade. Confirmed phone in stock. But lied. Then lied again and again. Took my money but don’t have stock. Terrible. Will see them in court if I don’t get it resolved.

  • Claired49986769 Claire dunn (@Claired49986769) reported

    @O2 I have no mobile signal in the NE40 area of Gateshead

  • carlpem Carl Pemberton (@carlpem) reported

    @O2 @virginmedia They won’t stay connected with an o2 sim - worse…network….ever…. I got an 02 SIM card with my VM deal so swapped from Virgin mobile. It’s shockingly bad.

  • Ruthmasterton Ruth Masterton (@Ruthmasterton) reported

    @O2 why do you think it’s acceptable to charge me £42 for data for a day whilst abroad when I have o2 travel and it should be £6? Your customer service don’t want to answer the question and avoid it by offering £10 credit no matter who I speak to.

  • ChrisPa39415455 Chris Patten (@ChrisPa39415455) reported

    @O2 yet again the greggs breakfast offer has failed to work. ‘Not available’ then ‘used’. Last week the app wasn’t working at all! Please fix it. And reply to App Store feedback.