O2

O2 Outage Report in Cranleigh, Surrey, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cranleigh, Surrey, England 01/17/2026 14:05

January 17: Problems at O2

O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cranleigh, Surrey, England

The most recent O2 outage reports came from the following cities: Cranleigh and Godalming.

Loading map, please wait...
City Problem Type Report Time
United KingdomCranleigh Phone
United KingdomGodalming Phone
United KingdomGodalming Phone
United KingdomDorking Internet
United KingdomFarnborough Internet
United KingdomFarnborough TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • worldoffaz Farah فرح 파라흐 (@worldoffaz) reported from Horsham, England

    One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Kirsten_Wyllie Kirsten (@Kirsten_Wyllie) reported

    @O2 why is my signal so crap since you joined with @virginmedia? Someone care to answer as you will be losing a customer

  • Niaa_x ‏❥ (@Niaa_x) reported

    so @o2 customers can’t access @MercedesBenz me app. Please o2 tech team fix this asap! 😩

  • Raf_fariada jeddy da costa (@Raf_fariada) reported

    @O2 why is o2 priority not working I need @sza tickets !!! 🥹

  • chelsea15195152 chels ❤️‍🩹 (@chelsea15195152) reported

    @O2 can you help me? I’ve had trouble paying my bill due to an issue on your end. I’ve called, emailed, messaged and been to an o2 shop and had no help. Everyone I’ve spoken to has said because I took it out online it has to be payed online, but how can I do that when it will not

  • flicfisher81 Felicity Fisher (@flicfisher81) reported

    @O2 is anyone actually going to take responsibility for the total lack of customer service and respond to any email, call or DM! Thought not.

  • keithdrickards Keith DR (@keithdrickards) reported

    @O2 I've cancelled all of it. Bad Omen. It never arrived.

  • EmmettGraham Emmett Graham (@EmmettGraham) reported

    @O2 is there a phone number to speak to a person in customer service please. You sent me a sim that doesn't work (needs activating) yet you leave me to call from my unactivated unusable O2 mobile, it's getting stupid & I will cancel the whole contract unless it is sorted.

  • LeonieTee__ TEESH🤍 (@LeonieTee__) reported

    Paying insurance on a phone I no longer own. @o2 are actually teefs. Can’t remove it without calling. Never answers the phone like wth

  • Junior_Uzzy Junior Uzzy (@Junior_Uzzy) reported

    @O2 - Ridiculous got a letter saying default - never been, another scam?

  • josh_blyth5 Josh Blyth (@josh_blyth5) reported

    @O2 free drinks code not working says already been used