O2 Outage Report in Cranleigh, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cranleigh, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (18%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Cranleigh, Surrey, England
The most recent O2 outage reports came from the following cities: Guildford, Aldershot, Leatherhead, Woking and Pirbright.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Internet | |
| Aldershot |
Phone | |
| Leatherhead |
Phone | |
| Woking |
Internet | |
| Leatherhead |
Total Blackout | |
| Pirbright |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Cranleigh, England
Latest outage, problems and issue reports in Cranleigh and nearby locations:
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Ray Merridew
(@ISpyGraphix) reported
from
Loxwood, England
@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
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David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Higgs
(@matthiggs21) reported
@O2 - we’ve had a persistent service issue in the EX23 postcode to the extent that we have no signal for almost TWO MONTHS at all at Stratton Surgery and Hospital and the school bus stop just outside - mobile coms are vital in rural communities so can you please get it sorted??
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Adrian Yearsley
(@adyleeds) reported
@O2 If buying a new ticket it allows the VIP entrance……the problem is that now my time has elapsed there’s noway I can try again….as I say Iv already got tickets to the show for Thursday 26th May for 1 adult and 1 child…..
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Jude Harley
(@judeyjudey) reported
@O2 I’ve been having issues…when I check for problems in my area it has been saying the mast isn’t working as it should for over a week… oh I definitely know this. My data signal is terrible currently. What’s being done to fix this? 3G… what are we in? 2001?
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Howard Maddocks
(@Howmadd1972) reported
@O2 Hi awaiting a delivery of new phone. My02 can't help. I have been waiting g all day. Still no sign. Said it would be today?
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GoatLadd
(@GoatLadd) reported
@O2 need help trying to keep my number after getting a new SIM
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tracy
(@caringgranny69) reported
@O2 been an o2 customer for year n a half now . Been getting messages saying phone going to be restricted blah blah blah cos of a 32.42 amount .last Nov Been in touch with my bank and to the 2nd can tell me what time . Date n how much and to whom . O2 won't listen or help
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chloe
(@chloe58834923) reported
@O2 sorry but essential work in the area ‘should’ be back to normal by Sunday TENTH April?? How is that good enough a whole week without signal/texts/data
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Brian Hesmondhalgh 💙
(@bhesmondhalgh) reported
@O2 just tried to address a security issue with the telephone team and got nowhere. Ended up with the wrong dept, who weren’t interested in putting me through to the right one. Really not impressed with your team
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PindsLDN
(@PindsLdn) reported
@O2 I would appreciate some assistance with this after raising this issue 19hrs ago - Tweets from others are being answered within 2hrs so not sure why you are taking 17hrs longer than usual to respond #clockisticking #poorcustomerservice
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Ciaramorganx
(@Ciaramorganx1) reported
@O2 @steff_titch88 Seriously @O2? You'll respond to a tweet about a free hot drink but not my messages about my order? Appalling service from you. Respond to my dm please.