O2

O2 Outage Report in Cranleigh, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cranleigh, Surrey, England 02/04/2026 18:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • sally290718 sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • worldoffaz Farah فرح 파라흐 (@worldoffaz) reported from Horsham, England

    One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • davetee2526 David Taylor (@davetee2526) reported from Capel, England

    @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • Roaringrock David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewoakley00 Andrew Oakley (@andrewoakley00) reported

    If you were wondering, @O2 genuinely have the worst customer service going

  • Spudfish83 Andrew Tate thinks you're doing ok, buddy. (@Spudfish83) reported

    @O2 Mycare@o2 got in touch with me, requesting more proof of identity. They gave me an email to send it to, but I lost it when my computer crashed. Can you help please?

  • BDSTeach Bethan DS 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BDSTeach) reported

    @O2 are there any known issues in North Wales? My eldest can’t use her phone, has tried turning it on and off. Has all data to use and unlimited calls/texts (I’ve checked the account). Help!

  • benootral Shahaj (@benootral) reported

    @2222233f1 @O2 @virginmedia I'm talking about o2 their customer service team are a bunch of liars

  • JblitzD JdBlitz (@JblitzD) reported

    @hawickster @O2 Hoping to treat her as she got promoted at work and she just upgraded to an iPhone 13

  • DarrenCotta1 Darren Cotta (@DarrenCotta1) reported

    @O2 Three people in our household have the same issue.

  • helen_sergeant Helen (@helen_sergeant) reported

    @O2 why are watches being sold on your network if customers can’t actually use them 🙄 do you have an idea of when the watch data issue will be resolved before I return it? Thanks

  • agustinb14 Agustin Banchio (@agustinb14) reported

    Ok, @O2 PAYG offers 14GB £10 with 100% rollover, free EU roaming and underground WiFi. Considering I've never been over my plan even counting social media and have been getting the VOXI drops emails too late and out of stock. There's no reason for me to stay with @VOXI_UK

  • DarrenCotta1 Darren Cotta (@DarrenCotta1) reported

    @O2 My partner came home from work as a local district nurse and said the network is down.

  • mluk2011 Matt (@mluk2011) reported

    @O2 My Caffè Nero app keeps saying I have used the voucher when I haven’t. It happens regularly to myself and a colleague. Can you fix this please.