O2

O2 Outage Report in Cranleigh, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cranleigh, Surrey, England 02/02/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • HarvellDesign DH Design (@HarvellDesign) reported

    @O2 is your MyO2 down can’t seem to access to make a payment on app or webpage

  • kassborra Kev (@kassborra) reported

    Hey guys @O2 I'm aware that Clark Telecom are working on the mast at NN1 4RR for the last two weeks during which my data speed has been intermittent. It's bad again today. Any ideas when the engineering work will finish coz it's driving me nuts. Regards, Kev 🤕

  • benjaminlfc Benjamin Webster (@benjaminlfc) reported

    @O2 I assume you’re having some sort of technical problems with your network?

  • nelsfn nels (@nelsfn) reported

    @MessyMerkz @O2 i never bother with contracts they always just penis

  • maz_hawes art by maryanne hawes (@maz_hawes) reported

    @O2 Hello @O2 I am still waiting for a reply 24 hrs since I first contacted you on Twitter and a week on your helpline, with no sensible reply let alone a solution. Pls DM me a phone number to ring to get directly through to a manager who is able to authorise a return of my phone.

  • hi_beatrizhere beatriz (@hi_beatrizhere) reported

    @O2 hi there I can't get through to anyone on the phone. I got a sim only deal with you at week, when I'm getting a phone call it is telling people I am on another line, how can I cancel?

  • mariemccafferty Marie McCafferty (@mariemccafferty) reported

    @O2 I have been trying all week to track my repair but I can never get the website to work. It always tells me the capta is wrong.

  • cowling80 Steve Cowling (@cowling80) reported

    @O2 awful customer service... 😡 Trying to clear my device plan, no one answering calls or chat

  • theepunkpoet theepunkpoet (@theepunkpoet) reported

    @O2 THE WORST CUSTOMER SERVICE IN THE WORLD. 45 MINUTES CUT OFF THREE TIMES FOR A SIMPLE REQUEST. CONSTANTLY REPEATING THE INFORMATION.

  • mrbotswana Alex Boultwood (@mrbotswana) reported

    @O2 so I want to cancel Disney +. Can’t speak to anyone on the phone. Can’t remove it online from my account. It’s like being robbed without a gun to my head.