O2

O2 Outage Report in Cranleigh, Surrey, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cranleigh, Surrey, England 02/06/2026 06:45

February 06: Problems at O2

O2 is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • worldoffaz Farah فرح 파라흐 (@worldoffaz) reported from Horsham, England

    One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • iaconic_ lou (@iaconic_) reported

    @BCantona7 @O2 Surely this would mean that the terms of the original contract have changed and is no longer legally valid? In theory people could cancel their contracts?

  • Burnside_5 Burnside (@Burnside_5) reported

    @O2 @Aumz So we never get the benefit of a negative RPI, all take and no give isn’t it?

  • MrRoRash Mr Rasheed (@MrRoRash) reported

    @O2 shocking customer service yet again. Tried to talk to someone about yet another price hike. Was put through to 4 people within the same department, 3 of which said I’d be connected to the complaints team. The 4th then said there is no complaints team and then disconnected 😤

  • Vanessabooty1 Vanessa Booty (@Vanessabooty1) reported

    @jodielouiseart @O2 This? I told them my data was unusable in places it was normally absolutely fine, and they said ‘connect to wifi’? I was like ‘how about give me the service I pay for’! Now I have to pay more for a service that has done nothing but get worse! Um no!

  • Vanessabooty1 Vanessa Booty (@Vanessabooty1) reported

    @O2 @nickgd99 Stop telling people to use wifi when they should be able to use the service they pay for! Ps sorry to the person on the Twitter account, I know this isn’t your fault!

  • JonKirby1974 Jon Kirby (@JonKirby1974) reported

    Hey @O2 I thought we be together a while. But if you're gonna have my pants down by hiking my bill up £7 a month by adding 13% inflation + 4% for shits n giggles then alas I'll be off when my contract ends. I'd love to have a 13% payrise..... corporates are ***************

  • SiinghAaron MoonBugatti (@SiinghAaron) reported

    @O2 how to I cancel my contract with you guys

  • JonSebine Jonathan Sebine (@JonSebine) reported

    @O2 why can nobody help with adding my daughters account to MyO2 for an account which I set up. The bottom line is none of your support know how to do it.

  • AGlensMan Bristowvian (@AGlensMan) reported

    @O2 Well, you shower of thieving ratbags, like so many on here, my time with you will be up in September and I'll be waving goodbye. I genuinely don't think these are idle threats. A very poor and short-sighted business decision...

  • BessiebUk BessieB.UK (@BessiebUk) reported

    @virginmedia @TheBHF @O2 You sent a letter to me asking me to contact you about a hub change - an hour in and the line goes dead! Your CS is absolutely terrible 😢