O2 Outage Report in Cranleigh, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cranleigh, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Cranleigh, Surrey, England
The most recent O2 outage reports came from the following cities: Cranleigh, Godalming and Dorking.
| City | Problem Type | Report Time |
|---|---|---|
 Cranleigh |
Phone | |
| Godalming |
Phone | |
| Godalming |
Phone | |
| Dorking |
Internet | |
| Farnborough |
Internet | |
| Farnborough |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Cranleigh, England
Latest outage, problems and issue reports in Cranleigh and nearby locations:
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Ray Merridew
(@ISpyGraphix) reported
from
Loxwood, England
@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
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Dimitthri Lochana Vithanage
(@sparkyDLVXO) reported
from
Banstead, England
@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
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David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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yourmaaad
(@yourmaaad) reported
@O2 absolute shambolic performance from 02 payment management team I’ve just received! Outrageous and i Will never ever renew my contract with them again
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dd69WestGrezes
(@dd69_west) reported
@O2 Found them, thanks. I'm not happy to wait indefinitely without anything more than an automated response from that team. Its discourteous to not be acknowledged after the standard reply time has expired. I can get in at the top of the chain and have it pushed down if they like.
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Shareefa Energy
(@ShareefaEnergy) reported
Terrible @O2 service! Trying to get my elder friends number back on, he’s a Grenfell survivor with Alzheimers. The store staff on Kensington High St have been great helping but those we’re trying to pay his bill with have had us on the phone in circles for over an hour?! @Ofcom
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Les Capon-Telford
(@TelfordLes) reported
Omg @O2 ask for basic help to get 4g in Toronto and what do we get go round in circles and no help. Plan is coming up and although I have been a customer for decades probably time to move to a more helpful provider
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Leo
(@Leo89826702) reported
@virginmedia I logged in. Had a message telling me to call 789. They are still investigating the complaint. 4g slower than 3g. Apparently a migration problem since swap from @VodafoneUK to @O2 The O2 mast is still out of action on the site it shares with 3 and Vodafone.
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Magster's Musings 🧚🏻♂️
(@MagstersMusings) reported
@O2 I’m in Italy but my phone won’t pick up a network so I can use a satnav - is it because I have sim only contract?
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Steve
(@stevehalluk) reported
@virginmedia @O2 As I said earlier. No one at virgin customer service either cares or has a clue what they are doing so it appears.
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SucreLollipop
(@LollipopSucre) reported
@O2 It’s over 30 days now and I haven’t heard back from 02 concerning this! God knows I will cancel my DD and stop paying if I don’t receive my refund!!
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sofia
(@sofiawaleed1407) reported
@O2 yes i have, ive used it before never had an issue. Standard seat - kids screening for 19th sunday
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Julia
(@Juledog21) reported
@O2 just had a scam call pretending to be o2 asking how much I pay a month I just put the phone down. Number is 0203 369 0314.