O2 Outage Report in Cranleigh, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cranleigh, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Cranleigh, England
Latest outage, problems and issue reports in Cranleigh and nearby locations:
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Ray Merridew
(@ISpyGraphix) reported
from
Loxwood, England
@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
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David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Clare Armstrong
(@ClareJArmstrong) reported
@O2 you’re website is an absolute mess and can’t figure what I need. Can someone help
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leah ryan
(@leah87xxx) reported
@O2 @twisteddevils My husbands phone has been the same two nights in a row. No signal, no 4g! Not great when he’s in work an I’m home with a serious heart condition!
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OakbankWoodland
(@OakbankWoodland) reported
@SimonEddell @O2 Vodafone just the same Simon, we are desperately trying to work out the best network to go with - O2 is winning 100% at mo as at least the same coverage but usually better nowadays! Hard to consider jumping from @VodafoneUK but a real reality now!
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David Brackenbury
(@Navara10NZO) reported
@SimonEddell @O2 They are all the same I’m afraid, think it’s just too many phones being used. Not sure if this is true but someone once told me some masts are turned off to save costs & unless people kick off about signal they don’t get switched back on.
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Adam Lynch
(@WhitacreBespoke) reported
@gamstonlad @SimonEddell @O2 I always blame the weather if it’s windy, hot cold or thundery it always seems worse. I wonder if it is possible? Will be a good excuse “leaves on the network” straight out of the British rail training manual
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PAPAMOLE
(@pappa_mole) reported
Well after many days of trying to resolve a problem with @O2 , Customer service advisor Kyle, from South Africa was brilliant. Thank you Kyle The only decent help from O2. DM's are a complete and utter waste of time . Again, a genuine thank you Kyle
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Rick
(@twisteddevils) reported
Has @O2 gone down no signal
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Londoner
(@Londoner127) reported
@O2 I experienced very poor service at your central London near Bond Street store on Monday evening around 7:45pm. I asked your team member at the door, ‘can I come in, he said yes, then he said wait outside and then he came to the door and asked me how can I help…..
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TT_Nass
(@nass_tt) reported
@O2 customer service is a joke. NOBODY has bothered to resolve my query instead it’s me chasing you around for money that I am owed. PATHETIC
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Simon Eddell
(@SimonEddell) reported
Anyone else think that their @O2 signal is getting worse? Dead spots where there never used to be, signal keeps dropping out and 3G when we used to get 4G.