O2 Outage Report in Cranleigh, Surrey, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cranleigh, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at O2
O2 is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Cranleigh, Surrey, England
The most recent O2 outage reports came from the following cities: Woking, Leatherhead and Pirbright.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Internet | |
| Leatherhead |
Total Blackout | |
| Pirbright |
Phone | |
| Cranleigh |
Phone | |
| Godalming |
Phone | |
| Godalming |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Cranleigh, England
Latest outage, problems and issue reports in Cranleigh and nearby locations:
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Ray Merridew
(@ISpyGraphix) reported
from
Loxwood, England
@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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MrInnesSmith
(@MrInnesSmith) reported
@O2 I am. And I'm assuming this is an automated message as tonally, and in content, it fails to respond appropriately to my tweet. So again, what's @O2 's policy on cancelling contracts when a customer dies? Can you do better than Vodaphone? Do you do better than Vodaphone? Curious.
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Craig
(@codeine_od) reported
@O2 Currently abroad, and my O2 device isn’t connecting to any of the local networks. Support keeps asking me to remove my eSIM and try it in my partners device 🙈. Any help here please?
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Cormac
(@Casual_Aces) reported
@O2 My number hasn't moved over to O2 but I've lost signal on my old sim. Any ideas?
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Producer
(@mhoney1234) reported
thinking about getting a contract with @O2 ? DONT! Placed an order on Friday. 5 hours of phone calls later telling me to “stay in” your phone will be delivered despite the tracking saying DPD didn’t have the item - I’m still no further forward. Taken my money no issue though.
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Emma Tayler
(@EmmaTaylerPro) reported
@O2 Not helped I’m afraid, still slow 😔
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˜”*°•.˜”*°• JoJo •°*”˜.•°*”˜
(@JoJo_P_87) reported
@O2 anyone going to help?
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Elena
(@elenab6121) reported
@O2 why is the net work so bad I can’t even use my phone at all and nothing loads paying for something I can’t even use ?
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Simon
(@SimonAlexxx) reported
@EE recommended upgrade is £20 more expensive than my current plan… looking after customers as always 🙄 @O2 or @VodafoneUK might be getting a new customer shortly! EE have zero loyalty benefits for its customers.
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Ben Exotic
(@ben_is_god) reported
What grinds my gears is we went on a rural villa holiday to spain, middle of nowhere in the mountains. Full 4G & superfast internet. I live just outside a large town and can’t even make a call because of such poor signal. @O2 don’t even get me started on broadband! @OpenreachHelp
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Kisz
(@Kiszcat) reported
Hey @O2 I need to ask a question but I can't get the chat function to work. It's taking me round in circles between the My O2 app and browser. Can anyone help me?