O2

O2 Outage Report in Cranleigh, Surrey, England

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The latest reports from users having issues in Cranleigh come from postal codes GU6.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cranleigh, Surrey, England 05/30/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cranleigh, Surrey, England

The most recent O2 outage reports came from the following cities: Woking, Cranleigh, Farnborough and Horsham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWoking Phone
United KingdomCranleigh Phone
United KingdomFarnborough Phone
United KingdomCranleigh Wi-fi
United KingdomHorsham Phone
United KingdomGuildford Phone

Community Discussion

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O2 Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • GhadeerAhmed96 Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, England

    Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!

  • tobyd360 Toby (@tobyd360) reported from Farnborough, England

    @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

  • JonsBusPics Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • PGcomms Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • JackHumphreyKM Jack humphrey (@JackHumphreyKM) reported from Banstead, England

    @O2 are you having service issues?

  • Thursley Jackie Malton (@Thursley) reported from Thursley, England

    @GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • sparkyDLVXO Dimitthri Lochana Vithanage (@sparkyDLVXO) reported from Banstead, England

    @O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • Roaringrock David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

  • sally290718 sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • davetee2526 David Taylor (@davetee2526) reported from Capel, England

    @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

  • worldoffaz Farah فرح 파라흐 (@worldoffaz) reported from Horsham, England

    One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ShimmeringLigh4 Shimmering_Light (@ShimmeringLigh4) reported

    @mick_gains @O2 @OakNational I am with 3 and paying a fortune for a shitty service, I was thinking of moving to O2 but reading your comments and the recent news O2 having been fined just make me think .

  • heal_wayne Wayne Heal (@heal_wayne) reported

    @isaiditbecause @O2 110000 didn’t pay the final bill so won’t be entitled to a refund?? I was O2 customer for years and spent thousands with them..when I fell on hard times they turned their back and shut my accounts and passed them over to a debt recovery company...no loyalty

  • Chiana101 Sarah Soden (@Chiana101) reported

    @O2 if you think I would ever subscribe to Disney+ you must be insane @disneyplus Never! #WeLoveGinaCarano #GinaCaranodidnothingwrong

  • tiatto1 Phil (@tiatto1) reported

    @O2 So, are you going to treat a customer, this customer, with a little bit of respect and discuss? Or are you going to ignore the question? I suspect the latter, which would suggest that you are not being truthful. So?

  • luce_cook luce☁️ (@luce_cook) reported

    @O2 Hi O2, I seemed to have been charged for Disney+ for two months in my recent bill. I don’t think this is right, would you be able to help with this please?

  • stuartleedorset stuart lee dorsett (@stuartleedorset) reported

    @O2 have got to have the worse customer service every over 40ins on hold and the music is **** !!!

  • MadwolfMick Michael Cunningham (@MadwolfMick) reported

    @O2 Hi I have been experiencing connection issues constantly for about a month now when ringing out, could you tell me if there is a fault somewhere please.

  • tiatto1 Phil (@tiatto1) reported

    @O2 And the tone of your reply is not exactly the way to speak to customers new or old, which is why I have replied the way I did previously. If you want to treat customers with contempt, then carry on. You’ve already been forced in to a 1 huge fine.

  • Bonnytalks Yvonne Abbey (@Bonnytalks) reported

    @O2 hi, been trying to get through on the phone and online chat for over an hour, can anyone help please? Thanks.

  • KFenton21 Kate⚡️🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KFenton21) reported

    @rowdy_claire @O2 @giffgaff I still have a year in my contract and can’t afford to buy out but I won’t be staying when it’s up, even if my work gets me discount. It’s next to impossible to speak to anyone! It’s terrible! Never had this issue when I was with EE!