O2

O2 Outage Report in Cranleigh, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cranleigh, Surrey, England 01/26/2026 11:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • connoorrlewis Connorlewis... (@connoorrlewis) reported

    Is it just me or is @O2 signal absolutely **** everywhere?

  • 1aura_covi11 Laura Covill (@1aura_covi11) reported

    @O2 As I previously stated its the NR31 area doesn't matter where I am there is nothing but problems with the signal. This mast problem has been the excuse for too long, years too long.

  • Daveip1966 Dave Harris (@Daveip1966) reported

    @O2 why do you consistently cut me off from customer service when I'm trying to top up my hospital-bound mother's PAYG phone, and now your CS lines are closed? Shockingly poor customer service

  • RachaelShalloe Rachael (@RachaelShalloe) reported

    @O2 my phone won’t call out at all is there an outage?

  • punkbiznitch Zoe (@punkbiznitch) reported

    @RobLMyers @virginmedia @O2 I’m having exactly the same issue Rob!!

  • DiamondLights4 Diamond Lights (@DiamondLights4) reported

    @O2 very slow data in Telford lately (4G), are there any problems?

  • empiricaltony89 Tony (@empiricaltony89) reported

    @O2 Wondering if you can help me. I upgraded my sim only contract this morning in the Giltbrook store. Was told to put the new SIM card in my phone. But now I can’t call incoming or outgoing. I can text and have data though. Is this normal after upgrading? As the staff didn’t say

  • iamdvlan dylan feels it. (@iamdvlan) reported

    .@O2 pls sort out your network, its actually appalling at the moment.

  • asmrsoundwaves ASMR Sound Waves (Erin) (@asmrsoundwaves) reported

    @CalumASMR @O2 I had this exact issue with a pizza oven company. Then they also made it sound like it was my fault for missing a notification that they added to the website after the fact. We bought from a different company. I hope that's an option for you, too.

  • EmJen81 Matthew J (@EmJen81) reported from Dunstable, England

    @O2 Why, for the past 6 months can I STILL not upgrade my phone online or any of your stores due to your dire lack of stock. I've had this phone for 3 years and it's dying. Yet you never seem to have any stock. Other networks aren't having issues!? Time to switch perhaps.