O2

O2 Outage Report in Cranleigh, Surrey, England

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The latest reports from users having issues in Cranleigh come from postal codes GU6.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cranleigh, Surrey, England 12/24/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cranleigh, Surrey, England

The most recent O2 outage reports came from the following cities: Cranleigh, Godalming and Dorking.

Loading map, please wait...
City Problem Type Report Time
United KingdomCranleigh Phone
United KingdomGodalming Phone
United KingdomGodalming Phone
United KingdomDorking Internet
United KingdomFarnborough Internet
United KingdomFarnborough TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • davetee2526 David Taylor (@davetee2526) reported from Capel, England

    @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

  • Roaringrock David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

  • JonsBusPics Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • sally290718 sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • worldoffaz Farah فرح 파라흐 (@worldoffaz) reported from Horsham, England

    One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • omicdaz Daz Midgley (@omicdaz) reported from Bradford, England

    Whats the Worst company and customer service you’ve ever dealt with or had dealings with? I’ll start with @O2 and @DHLParcelUK

  • jem_jem_13 Jemma (@jem_jem_13) reported

    @O2 Nope nothing I've got emergency calls only ATM I'm driving to London in less an than hour and got no phone signal. Yes turned my phone on and off all day it's really shocking service

  • omicdaz Daz Midgley (@omicdaz) reported from Bradford, England

    @O2 can you check DMs - this order is now dated since the 17th - expect a call to cancel tonight

  • jools2605 Juliana Stevens (@jools2605) reported

    @O2 your complaints team are totally unhelpful. I have just rang 0800 298 6881 and been told there’s no one available today that can speak to be about my issue. I think I’ve been patient for long enough now.

  • antigonispanou Antigoni Spanou (she/her) (@antigonispanou) reported

    Hey @O2 I'm a pay as you go customer and I'm having access issues to MyO2 app. I have called customer services 6-7 times already & even requested callbacks and every time I was assured that the issue was resolved. Spoiler alert ... it isn't! Is it time for me to change company?

  • jenvalentine86 Jenscrine (@jenvalentine86) reported

    Worst decision I made moving to @O2 v poor signal anywhere I go. Is there any way to leave a contract 6/7 weeks in???

  • stephvelasquezz steph. (@stephvelasquezz) reported

    I don’t actually know why I bother paying my phone contract because I literally NEVER get signal anywhere with @O2 sort it out!!!

  • ItsAmyTx ItsAmyTx (@ItsAmyTx) reported

    Trying to call @O2 to talk to someone after being sent texts by them asking me to do so, And it says call ended every time I use the number sent to me, Try o2 customer service it tells you 2 press 1 and then cuts u off.... WTH is going on.?

  • Dr_Joe_Roberts Joe Roberts (@Dr_Joe_Roberts) reported

    @O2 I ordered an upgrade that was due to be delivered this morning. I checked the tracking and it says it is being returned to the depot - no one attempted to deliver this. I am incredibly disappointed with this service.

  • RocketSteve RocketSteve (@RocketSteve) reported

    @o2 back in the 5G dead zone. Have signal, no connection! Yay for the future; just as bad as 4G