O2 Outage Report in Cranleigh, Surrey, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cranleigh, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (50%)
-
Internet (26%)
-
Total Blackout (14%)
-
Wi-fi (4%)
-
E-mail (4%)
-
TV (1%)
Live Outage Map Near Cranleigh, Surrey, England
The most recent O2 outage reports came from the following cities: Horsham, Woking, Guildford, Betchworth, Tadworth, Cranleigh and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Horsham |
Phone | |
| Woking |
Internet | |
| Guildford |
Phone | |
| Betchworth |
Phone | |
| Tadworth |
Internet | |
| Woking |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Cranleigh, England
Latest outage, problems and issue reports in Cranleigh and nearby locations:
-
Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
-
Jack humphrey
(@JackHumphreyKM) reported
from
Banstead, England
@O2 are you having service issues?
-
Ghadeer Ahmed
(@GhadeerAhmed96) reported
from
Ash, England
Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!
-
Jackie Malton
(@Thursley) reported
from
Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
-
Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
-
Dimitthri Lochana Vithanage
(@sparkyDLVXO) reported
from
Banstead, England
@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
-
Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
-
Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
-
David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
-
David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
-
markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
-
sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
-
Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
-
Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
-
David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
-
Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
-
VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
-
Ray Merridew
(@ISpyGraphix) reported
from
Loxwood, England
@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Alistair Rattray
(@olimar99) reported
@ddphotograph @O2 I was with them for years and couldn't work out why I couldn't get signal whilst others could, even on same network. Switched to EE and now it's the other way around.
-
Dominic DEAN 📸
(@ddphotograph) reported
So i have been with @O2 for over 30 years and the signal now is worse than ever. Recommendations please for mobile provider?
-
Liam White
(@liammjwhite) reported
@O2 you sent me an email saying i 'd get a free welcome gift (worth up to £89.99) if i downloaded the priority app. I've done so and am not getting anything relating to a free goft. Can you help advise what I need to do to claim my gift please 🙏
-
Vincenzo D'Onofrio
(@V_D_Onofrio) reported
@O2 I have a business account. No voice or data service for 2 hours. Over the past month, your service has been increasingly unreliable. Is there any compensation for this? Can I terminate the contract early without penalties? #O2down
-
Claire Marsh
(@Clairejadex) reported
@O2 hi currently abroad and suddenly have no service ??
-
RachT234
(@RachT234) reported
I’ve since moved to @O2, who responded helpfully, respectfully, and actually listened — even when I had no service and had to rely on a family member’s phone (without Relay UK, and with encouragement). This outage was caused by Three failing to provide porting info, leaving me without service for around 10 hours. In contrast, Three left me feeling ignored.
-
dickieGT 🐒🏳️🌈
(@dickieGT) reported
Anyone tried calling @O2 recently? THE WORST EXPERIENCE EVER. #Wankers
-
Andy
(@AWKrey) reported
@O2 what the hell is going on? Full 4G signal and can barely refresh my Twitter let alone watch the F1 qualifying.
-
Phil
(@Unofficial_Phil) reported
@O2 ran out of data - didn’t receive a warning, couldn’t check my allowance. Had to spend £5 to connect to EE WiFi just to see my account. Awful service
-
smo
(@therealsmorgan) reported
What is going on with O2????? No signal bars for days… No calls in or out! @O2