O2 Outage Report in Cranleigh, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cranleigh, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Cranleigh, Surrey, England
The most recent O2 outage reports came from the following cities: Godalming, Dorking and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming |
Phone | |
| Godalming |
Phone | |
| Dorking |
Internet | |
| Farnborough |
Internet | |
| Farnborough |
TV | |
| Woking |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Cranleigh, England
Latest outage, problems and issue reports in Cranleigh and nearby locations:
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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Ray Merridew
(@ISpyGraphix) reported
from
Loxwood, England
@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
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Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
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David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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Dimitthri Lochana Vithanage
(@sparkyDLVXO) reported
from
Banstead, England
@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Curry
(@Stephen_Curry) reported
@O2 I’m in Austria connected to a 3G network with mobile data on, but my phone tells me I cannot access data. Can you explain? I understand roaming in the EU is included in my tariff.
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Major
(@justthemajor) reported
@O2 still waiting for a call back 24 hours later … after being told by customer service .. that a phone less than 3 weeks old was out of warranty ..
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lyndsey callaghan
(@cattylyndsey) reported
@O2 My wife is trying to get an upgrade in one of your stores but all systems are down, how long is this going to take to fix?
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Garpi Humidor
(@garpihumidor) reported
@O2 WARNING: anyone thinking of switching to O2: I switched to O2, provided my PAC, inserted new SIM card yesterday; almost 24 hours later I still don’t have my old tel number on my mobile.Their systems are down for 24 hours! They can’t help! I’m a doctor,patients can’t reach me!
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ATOMIC BOMB 🦅 💣 💣 💣
(@IbraheemAdedej4) reported
@O2 Is Davido tickets still available I need 2 ASAP for the poor 30bg members ? @02 in the UK
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MB83687
(@MB83687) reported
@O2 wow. Your customer service team. Just called to cancel a contract "yeah systems are down. It's a pain in the arse for everyone. Sorry about that mate". Think your staff think they're down the pub. Probably are tbh.
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Justin Diamond
(@JustinDiamond16) reported
@O2 hi I’m assuming you are aware that there is a problem with viewing my lasted bill on the app apparently it can’t show me it.
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Viktor Victoria
(@viktor_victoria) reported
@O2 after my phone was stolen last Tuesday evening I did NOT receive new sim due to negligence from your adviser. I finally had to go instore and got a new sim. It was NOT activated all day yesterday & now due to ‘network issue’ no one can tell me why or when my phone will work
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Viktor Victoria
(@viktor_victoria) reported
PSA- @O2 has the WORST customer service. My phone was stolen over a week ago and I STILL do not have a working SIM card and cannot call or text or WhatsApp (so cannot get into my iCloud) I run a small business & this is impossible
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George
(@GMackerel123) reported
@O2 please help. Got my new phone a week ago and the sim still hasn’t activated. Can’t call anyone because technical problems.