O2 Outage Report in Cranleigh, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cranleigh, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Cranleigh, Surrey, England
The most recent O2 outage reports came from the following cities: Aldershot, Leatherhead, Woking and Pirbright.
| City | Problem Type | Report Time |
|---|---|---|
 Aldershot |
Phone | |
| Leatherhead |
Phone | |
| Woking |
Internet | |
| Leatherhead |
Total Blackout | |
| Pirbright |
Phone | |
| Cranleigh |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Cranleigh, England
Latest outage, problems and issue reports in Cranleigh and nearby locations:
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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Ray Merridew
(@ISpyGraphix) reported
from
Loxwood, England
@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sue Hetherington
(@SueH4045) reported
@DerekMcManus @O2 …. Truly awful service from your organisation today. To anyone out there, leave o2 before you need to get any issue resolved as no one cares about the customer. Appalling
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Tina-Marie Shaw
(@tinamarieshaw) reported
@iandicko73 @O2 It's exactly the same here too. No signal at all anymore. Pretty pointless having it.
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Ruth McCartney
(@RuthieMcC19) reported
@O2 You know that horrid feeling when the O2 man on the phone upgrades & changes your phone contract & transfers it "he says" to a new contract and it clearly doesn't go through properly ..... could be without a phone now. Why can't they just do it properly? disappointed
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skp20040
(@skp20040) reported
@O2 Hi, the service status for the PE32 area has had a message saying phone mast is not working as it should for months now any idea when it will be fixed ?
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Rich
(@4rick4fletcher4) reported
@CharlotteCGill @O2 I had a similar issue. Their sItr is a kafkaesque nightmare. DM is the way to go.
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Sue Hetherington
(@SueH4045) reported
@MarkEvansO2 @O2 I just want you to know what terrible customer service o2 provides, utterly appalling. 2 hrs on hold today and no resolution to an issue caused by O2
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Gary Marshall
(@garymarshallll) reported
@O2 hi team. Currently in Membury, Wiltshire, and your Internet service has been down for six hours now. Any update what's going on and when it's likely to be fixed?
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Ian J
(@IanJ21289455) reported
@CharlotteCGill @O2 "Pay Monthly customer, call: 0344 809 0202, or +44 7860 980 202 if you're abroad. Pay As You Go customer you'll need to call: 0344 809 0222 or +44 7860 980 202 if you're abroad. If you're a business customer, call: 0800 977 7337 or +44 7860 980 202 if you're abroad."
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miss indie
(@msindie20) reported
@O2 lengthy DM'ing with team and then no response for 57hrs! Left hanging overseas with no solution. Shocking!
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🇪🇺 Kristen 🇪🇺
(@WeWinGracie) reported
@VOGCouncil I’m having trouble getting a response from your council tax team via email. Emails sent on the 6th and 21st July have gone ignored. I cannot call because @O2 don’t have signal in my part of Rhoose. Can you please advise of an email address to actually get a response?