O2 Outage Report in Cranleigh, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cranleigh, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Cranleigh, Surrey, England
The most recent O2 outage reports came from the following cities: Cranleigh, Godalming and Dorking.
| City | Problem Type | Report Time |
|---|---|---|
 Cranleigh |
Phone | |
| Godalming |
Phone | |
| Godalming |
Phone | |
| Dorking |
Internet | |
| Farnborough |
Internet | |
| Farnborough |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Cranleigh, England
Latest outage, problems and issue reports in Cranleigh and nearby locations:
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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Ray Merridew
(@ISpyGraphix) reported
from
Loxwood, England
@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Anthonytech
(@Anthonytech4) reported
@pamt1961 @O2 Inbox me I can help you retrieve your account
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Tara Longworth
(@ladytarasimone) reported
@O2 why is your online chat never available all I want to do is find out when my contract ends and when is the earliest I can leave. Iv 4 children so making a phone call is impossible please can someone help
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Abiodun T. Tewogbade
(@abbeyfx2) reported
@O2 I did a phone contract for an iPhone and also port my sim from Giffgaff to O2. I need to change to your cheapest plan or move back my line to my old arrangement. Your customer service lines have not been reachable and this is very frustrating.
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SGDESPREZ
(@SGDESPREZ) reported
@O2 I have charges on my bill I want to dispute. I have tried to call your help line and it is always busy. Can you help?
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Tweet_85
(@Tweet_0100) reported
@O2 Good Morning, I just want to say “thank you” for being awesome. My iPhone decided not to turn on today, so I used my iPad to speak with Shakil o2 customer services chat team and they quickly sorted the issue. Saves me a visit out on a Sunday morning. 🙏
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Sibi Paul
(@sibipaulav) reported
@O2 But I top up to keep the balance in my main account... Not for the data. Kindly cancel it, and give the balance back to me... Thanks.
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CllrAndyOddy 🏴🇬🇧🇪🇺(🌹🔶💚)
(@CllrOddy) reported
@O2 I’ve just ported from O2 business to consumer. I can’t get iMessage or FaceTime to Activate. Apple advise there may be a spend cap on my SIM preventing their hidden SMS completing activation. Can you help?
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Sarah Lethbridge
(@sarahlethbridge) reported
Hey @O2 not helpful when you are trying to sort out a problem that you have created and you just play an automated message to say that ‘you are busy and to try again later’ and put the phone down!
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Jorden Whiffin
(@MrsWhiffin) reported
@O2 one of your customer service team didn’t activate my travel bolton (admitted by another rep) I now have a bill of £700! On Wednesday another rep promised it would be fixed in 48hrs…it’s now Sunday. Took her email address, have messaged repeatedly to no response! Awful.
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Artyom Popov
(@Artyoem) reported
@O2 paid my bill on Wednesday, today I've had messages to tell me my number has been cut off. When calling support it is physically impossible to get through to an agent to help as the automated line defaults to making me try to pay and goes no further. What do I do?