O2 Outage Report in Cranleigh, Surrey, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cranleigh, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at O2
O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (31%)
-
Total Blackout (16%)
-
Wi-fi (3%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Cranleigh, Surrey, England
The most recent O2 outage reports came from the following cities: Godalming, Dorking and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming |
Phone | |
| Godalming |
Phone | |
| Dorking |
Internet | |
| Farnborough |
Internet | |
| Farnborough |
TV | |
| Woking |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Cranleigh, England
Latest outage, problems and issue reports in Cranleigh and nearby locations:
-
markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
-
David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
-
Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
-
Ray Merridew
(@ISpyGraphix) reported
from
Loxwood, England
@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
-
Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
-
Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
-
VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
-
David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
-
Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
-
sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
-
David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Kevin Ruane MBE
(@Kevin_Ruane_MBE) reported
@O2 I'd like to speak with a human being please, without waiting for hours on end to music which is designed to make you want to hang up. Also, when you eventually get through to someone, they don't hand up whilst you're explaining what you want
-
Hana
(@ohmygouldness) reported
@O2 why is your signal so diabolical today?
-
Romeo Delta Sierra
(@RichardDS90) reported
@O2 Hiya, is there a network outage on your end as I'm unable to recieve calls at this second. Am located in Bridgend, Wales.
-
⚽️ⓢⓒⓞⓣⓣⓨ⚽️
(@kennypowders76) reported
@npjy83 @virginmedia @O2 Yep, twice now trying to sort an issue, over half an hour each time and no one available apparently. 🤨🤨
-
Morris Hickey # NOW LET'S SEE THE END OF SADIQ #
(@Morris2906) reported
* @O2 Your Customer "Service" is pathetic.
-
sizzlebizzle
(@BinnieSarah) reported
@O2 amazing service from Andrew in your Stirling store. He was so friendly and got my upgrade and phone recycled sorted really easily. 👍👍👍
-
Anna Everette
(@annaeverette16) reported
@O2 is there any way I can check the status of coverage in the area? My signal has been extremely unstable for the last 3 days.
-
Samantha Ridoutt
(@SammiRidoutt) reported
@O2 THREE WEEKS I have been trying to resolve an issue, I’ve called you a number of times and been into store this is a JOKE…. I want to leave you but am currently stuck due to a fault with my watch!
-
Kevin Ruane MBE
(@Kevin_Ruane_MBE) reported
Hey @O2 why is it impossible to speak with anyone, it doesn't matter when I try, your network simply ignores its customers
-
Kevin Ruane MBE
(@Kevin_Ruane_MBE) reported
@O2 I was just on hold forever and when I finally got through and tried to explain what the issue was, your operator simply cut off the call. Officially the worst customer service... Bar none