O2 Outage Report in Cranleigh, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Cranleigh, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Cranleigh, England
The most recent O2 outage reports came from the following cities: Guildford, Leatherhead, and Pirbright.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 14 days ago |
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Phone | 1 month ago |
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Total Blackout | 1 month ago |
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Phone | 2 months ago |
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Phone | 4 months ago |
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Phone | 5 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Cranleigh, England
Latest outage, problems and issue reports in Cranleigh and nearby locations:
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Jonathan Holmes (@JonsBusPics) reported from Godalming, England@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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markstevens (@markjs10) reported from Godalming, England@O2 24 hours to port from EE now back to no service! Rubbish
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Toby (@tobyd360) reported from Farnborough, England@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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VOTE (@ZoeThomas1204) reported from Guildford, EnglandI have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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Pink Haired Princess (@PhpPink) reported from Haslemere, England@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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sally (@sally290718) reported from Farnborough, England@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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David East (@Roaringrock) reported from Horsham, England@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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Robert Blevin (@RobertBlevin) reported from Guildford, EnglandHey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Farah فرح 파라흐 (@worldoffaz) reported from Horsham, EnglandOne little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
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Ray Merridew (@ISpyGraphix) reported from Loxwood, England@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
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David Clare (@Dave_Clare) reported from Billingshurst, England@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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David Taylor (@davetee2526) reported from Capel, England@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Benn Mark Potter (@bennmarkpotter) reportedI’m with @O2 (who you’ve merged with) and I’m never leaving them.
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Meg (@MegAtBrunch) reported@O2 I have never known service or signal as shocking as yours! Passed from pillar to post and spoken to 100 different people it’s a joke!
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Claire Harrison Art (@ArtatClaire) reported@O2 No thank you. I finally got through to customer services and they didn't hang up on me. But my problem is still unresolved. I am investigating and it may or may not end up in a formal complaint.
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Ali L (@AliJLab) reported@O2 Thanks - I know why it is, it’s because half the country is on holiday here and the network can’t cope with the number of people trying to connect. Any chance something might be done about it so I can actually use my phone next summer?
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Danny Ward (@DannyW4491) reported@SkyHelpTeam @SkyUK @O2 Can all go in the bin. Their little Priority/Sky VIP schemes are nothing but cons. Can’t wait to terminate my contract with these money grabbing scam merchants.
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Ashleigh (@canine_to_five) reported@O2 my data has been down for over 24 hours.Says there is a mast down in the area,please can you let me know when this will be fixed as I use my phone for business.Please reduce my next bill for this inconvenience.
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Oliver Mark Holmes (@OliverMarc_) reported@O2 trying to speak to a manager is proving too difficult. No support. Little to no coverage in my area, vulnerable children to support. Need to cancel this contract .Poor show. @Ofcom
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JV (@xxwigglesxx) reported@O2 Tried it, it’s still garbage. It’s been worse since I’ve been on a new contract. A cheaper contract… coincidence?
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ChristieLou Owen (@MrsO_007) reported@O2 why is my mobile data not working.....
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Rachael (@Rachael08984329) reported@O2music @O2 @Santandave1 Hi - give me a clue on what to do when we are told to email your amendments team -no contact number. Email them twice - Still no reply - issue is o2 fault from exchange of new phone contract! However its now affecting mortgage - need answers please Also sent to Mark Evans