O2

O2 Outage Report in Cranleigh, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cranleigh, Surrey, England 01/31/2026 08:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

  • worldoffaz Farah فرح 파라흐 (@worldoffaz) reported from Horsham, England

    One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • Roaringrock David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • sally290718 sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Resiliently_Ree 🧚🏾‍♀️ (@Resiliently_Ree) reported

    @O2 So do your stores have different stock levels to online? Why not give the option to a customer that they can go to a store to instead when you tell them it’s not in stock

  • kellsbells89 Kellie Hall (@kellsbells89) reported

    @O2 01618263139 I'm confident it was not your 'promitional' department that called me and was in fact a scam. However if it was, I loved him telling me to **** off

  • techromon techromon (@techromon) reported

    @O2 Hi. I’ve been waiting 2 days for my Airtime Plan on my Apple Watch to activate. Please can you help?

  • _DP85 Daz (@_DP85) reported

    What’s up with @O2 signal. Have two phones and work up and down the country. It’s like being on 3G again.

  • mathewhudson84 Matthew Hudson (@mathewhudson84) reported

    @O2 why is the signal and data always very very poor no matter where I am within Manchester area? Worsley Urmston flixton Stockport trafford centre stretford Eccles??? It’s been like this since I joined!!! I want out of my contract! Customer service is none existent!!! Awful

  • Barbaran1961 Phil Reynolds🇬🇧 (@Barbaran1961) reported

    @O2 @_KXIV You can but it is not working right now! as I have spent a week trying to get my new one online. Phone calls to O2 every day and one email back yesterday! Why couldn't you just tell customers you have a problem?! 😡

  • Wanda_FC Dr WFC (@Wanda_FC) reported

    @O2 We're gonna move to a new build soon do can't wait for all those issues then but nope! This house has been standing for many years and even where I used to have my account registered many moons ago. I'll have to send dm

  • RealCMc1930 RCMC 💜🤍💚#WomenWontWheesht (@RealCMc1930) reported

    @O2 The problem is the recycle, which is a 3rd party. O2 needs to take ownership of this problem. The practice of opening up a phone & providing no evidence of Screenburn, only say so is not practice of a reputable company. There's multiple posts on various forums about this.@GBNEWS

  • CatCorrighan Cat Corrighan (@CatCorrighan) reported

    Hey @O2 is O2 priority not working? Drinks at O’Neill’s code not working 🍻

  • Wanda_FC Dr WFC (@Wanda_FC) reported

    @o2 I'm trying to change my address but you don't find anything with the new postcode and it is impossible to make contact with an advisor. Help please.