O2

O2 Outage Report in Cranleigh, Surrey, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cranleigh, Surrey, England 02/13/2026 21:10

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cranleigh, Surrey, England

The most recent O2 outage reports came from the following cities: Pirbright.

Loading map, please wait...
City Problem Type Report Time
United KingdomPirbright Phone
United KingdomCranleigh Phone
United KingdomGodalming Phone
United KingdomGodalming Phone
United KingdomDorking Internet
United KingdomFarnborough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

  • Roaringrock David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • davetee2526 David Taylor (@davetee2526) reported from Capel, England

    @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

  • tobyd360 Toby (@tobyd360) reported from Farnborough, England

    @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • JonsBusPics Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • sally290718 sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • worldoffaz Farah فرح 파라흐 (@worldoffaz) reported from Horsham, England

    One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • scottishben Ben Philip (@scottishben) reported

    Disappointed to see @ThreeUK announce the end of Go Roam. Was a great service and the major factor in consistently re-contracting. No problem for them if everyone else caves I suppose but @O2 and @SkyUK Mobile looking like better options right now

  • dazyoungs Darren James Youngs (@dazyoungs) reported

    Never upgrade with @O2 they rip you off and give you faulty phones.... now I have no android auto on my car since getting this garbage phone!!!

  • regisgoldens Debbie (@regisgoldens) reported

    @O2 hi tried calling you 8 times to pay off a device plan got cut off on automated service when eventually got through advisor was rude and Condescending he then cut off and never had Courtesy to call back is this how you treat long standing customers with new contract ?????

  • vmbusinesshelp Customer Service (@vmbusinesshelp) reported

    @AndyErak @vmbusiness @O2 Hello, I am sorry to hear that, for further support with this can you please call the number 0800 052 0800 and then Option 3 adn the faults team will be able to assist with this for you. many thanks

  • Chuffyx Mary (@Chuffyx) reported

    @O2 help please! I am not receiving the 6 digit code to my phone from Pay Pal. I have spoken to Pay Pal and they say it’s a problem with my network provider. All other text messages are working fine. I understand I am not the only one having this issue with o2 and PayPal.

  • mrdarrenlmorgan Darren Morgan (@mrdarrenlmorgan) reported

    @O2 I'm told it is impossible to refund money paid. This is disgusting, the service is the worst l have ever received. After over 20 years is it time to change networks?? Poor Service!!

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @O2 my number has been ported out without my knowledge and customer services can’t find my account. Please help me!!😭😭😭😭💙💙💙💙💙

  • Greg_S_Heath Greg Heath (@Greg_S_Heath) reported from Adderbury, England

    Shocking customer service from @O2 technical problems with online order and I’m told ‘tough’ Poor, very poor

  • pangolinogram James T (@pangolinogram) reported

    @O2 You said you'd notify me when my Extra was about to expire so that I could cancel it if necessary. You didn't notify me and now I've been charged. I'd like a refund please

  • jai_dee Jim Doran (@jai_dee) reported

    @O2 I’m only in the vicinity of the stadium when at a match. If it was only an issue when the stadium was full I would kind of understand, but when I went in last night there couldn’t have been more than 300-400 people spread around, and I may as well have been holding a brick