O2

O2 Outage Report in Cranleigh, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cranleigh, Surrey, England 02/03/2026 11:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

  • davetee2526 David Taylor (@davetee2526) reported from Capel, England

    @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

  • Roaringrock David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • worldoffaz Farah فرح 파라흐 (@worldoffaz) reported from Horsham, England

    One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • sally290718 sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • leafau23 Leanne Faulkner (@leafau23) reported

    @O2 can someone help me with my sharer plan please.. web info is vague af. Thanks.

  • DeviousPL PL84 (@DeviousPL) reported

    @EvidencePlzz @virginmedia @O2 They’re the worst ISP by a country mile. Lazy, rude and unhelpful customer service, constant dropouts and poor reliability - they could give their services for free and I’d still say no (which is what happened). Amazing that a company this terrijle are still in business.

  • angeloedades Angelo Edades (@angeloedades) reported

    Managed to escape @virginmedia for many years because of awful customer service, no help on issues and high prices and now they merge with @O2 :-( things are going to deteriorate again for consumers

  • EvidencePlzz EvidencePlz (@EvidencePlzz) reported

    @SAJE5555 @virginmedia @O2 Use cable not wifi. Problem solved

  • gibson98675 Kira Gibson (@gibson98675) reported

    @O2 why is your network down but your website saying there's no problems? I have to find WiFi to be able to do anything online 😠

  • TetlowInfo andrea maher (@TetlowInfo) reported

    @O2 hi i need to unlock my old iphone xs max - can you help

  • stupidreece Stupidreece (tsg) (@stupidreece) reported

    @virginmedia @O2 How can WiFi be so bad it’s actually a joke

  • Rik_waldron Rik the retroish gamer (@Rik_waldron) reported

    @O2 my mobile Internet has been shocking the last few months but yesterday was exceptionally bad. Apparently it was 4g+ but it was taking minutes to load websites. Streaming anything the last few months has been bad because it's constantly buffering. 1/2

  • Jamiemu92369163 Jamie murphy (@Jamiemu92369163) reported

    @O2 @virginmedia U now with virgin media iam with o2 but was with virgin they are the worst company I have ever been with and robbed money out of my bank so I will be switching from o2 soon as current contract is out shame that but virgin are dog foul

  • jenb455 Jennifer Waters (@jenb455) reported

    @O2 is the MyO2 app down? I can’t login (despite resetting password)