O2

O2 Outage Report in Cranleigh, Surrey, England

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The latest reports from users having issues in Cranleigh come from postal codes GU6.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cranleigh, Surrey, England 12/01/2025 16:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cranleigh, Surrey, England

The most recent O2 outage reports came from the following cities: Cranleigh, Godalming, Dorking and Farnborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomCranleigh Phone
United KingdomGodalming Phone
United KingdomGodalming Phone
United KingdomDorking Internet
United KingdomFarnborough Internet
United KingdomFarnborough TV

Community Discussion

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O2 Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • sally290718 sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • worldoffaz Farah فرح 파라흐 (@worldoffaz) reported from Horsham, England

    One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ClareMcMahon clare mcmahon (@ClareMcMahon) reported

    @O2 Your app and web browser logged me out at 9.05am…I have been unable to log in since. All day. The worst ticketing experience I’ve ever had - and I managed to get tkts to initial Boyzone’s 20yr reunion so I’m pretty savvy

  • stemer33941997 ste mer (@stemer33941997) reported

    @O2 been 11 days no service after joining O2 and transferring my number across. Anyone know how to get any help?? Rung customer services with no joy. Been to local shop twice with no joy tweeted but no joy.

  • spartacus_bets Rocket_Man Inplay (@spartacus_bets) reported

    @O2 @AGB_92 Everything about o2, they’d be first breathing down your neck if you missed a direct debit! But somehow they are allowed to provide shocking service to their customers! But that’s alright is it? Disgraceful company!

  • Adamthwaite1409 Stephen Adamthwaite (@Adamthwaite1409) reported

    @O2 So O2 are unable to follow simple instructions and as a result have cancelled my mobile phone connection instead of my Apple Watch connection. Furthermore they then cut me off whilst waiting in a queue for over 20 minutes to speak to customer services at 20:00.

  • tonymcbride80 Tony McBride (@tonymcbride80) reported

    @O2 An absolute disgrace @O2. How are you able to get tickets when the app is still down???? Certain people. No Priority whatsoever 😪

  • shanio1983 shane kelly (@shanio1983) reported

    @O2 Absolute shambles service be ashamed o2, high demand my arse how did people get tickets if it was down, **** it gonna get a garlic bread tekeout and watch a peter kay dvd, with no hassle at all.

  • dannii_182 Danielle Davies (@dannii_182) reported

    @peterkay_co_uk Really isn’t fair that people were using a hack to get priority tickets. I tried consistently since 9.20, 8+ hours and nothing! @peterkay_co_uk @o2 should cancel tickets that were purchased by hack/cheat and put back up in general sale

  • chrisbas47 Christopher Baster (@chrisbas47) reported

    @O2 Shocking , soon as 9.30 came I was thrown off , then the app issues and still down so how the heck did you sell them ?

  • poultonbrown Lisa 💫🐘🐕‍🦺 (@poultonbrown) reported

    @EdieBeth @O2 App down , website down, complete 💩 show. Glad I’m not a paying 02 priority customer (my work phone is 02!)

  • nicolainlondon Nicola Grant 🇮🇪🇪🇺 (@nicolainlondon) reported

    @O2 Another who made sure to log into the app last night. Accessed it at 9.30am today, had been logged out and haven’t managed to get onto either the app or the website, despite refreshing both all day. On the couple of occasions I got a login code, error message followed. 1/2