O2 Outage Report in Cranleigh, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cranleigh, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Cranleigh, Surrey, England
The most recent O2 outage reports came from the following cities: Pirbright.
| City | Problem Type | Report Time |
|---|---|---|
 Pirbright |
Phone | |
| Cranleigh |
Phone | |
| Godalming |
Phone | |
| Godalming |
Phone | |
| Dorking |
Internet | |
| Farnborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Cranleigh, England
Latest outage, problems and issue reports in Cranleigh and nearby locations:
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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Dimitthri Lochana Vithanage
(@sparkyDLVXO) reported
from
Banstead, England
@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
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Jackie Malton
(@Thursley) reported
from
Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Ghadeer Ahmed
(@GhadeerAhmed96) reported
from
Ash, England
Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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Ray Merridew
(@ISpyGraphix) reported
from
Loxwood, England
@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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leanne bull
(@leannebull1985) reported
@O2 I'm confused as my phone has worked perfectly fine up until today so how is this bolt on that should have been on not on and only caused issues today .
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Rich Jones
(@IronRich237) reported
@EE finally back on a real network. Already a massive improvement from the shambles we had with @O2 a year of crap signal and worse customer service
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leanne bull
(@leannebull1985) reported
@O2 I have been on chat and done your necessary resets and I stil have no signal I have a vulnerable child at school and please explain to me how I'm supposed to be contact by them if I have no signal . What am I paying for ?
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Georgina Mercy-Shields
(@GeorginaRMercy) reported
@O2 I think it’s utterly disgusting that you are promoting @chrisbrown’s tour. He’s gotten away with over ten years of abuse against women. No wonder you’ve barely sold any tickets. You’ve just lost a loyal customer of 15+ years.
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Kevin Graham
(@kevgraster) reported
@O2 You website has reported high network traffic and slow speeds (advising to use WiFi! When I pay for data) for 6 months now! Are you upgrading? Must be some improvements!
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Michael Robert Richa
(@richa_michael) reported
@O2 I have had no service since the middle of September I have been using your network checker which has been telling me there's a problem with the mast. You've used every excuse and still not fixed I'm disgusted with the service and I deserve a refund on my bill
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Purple Videos Ltd.
(@purplevideos) reported
@tomlister @O2 It’s awful. I went into the shop in Lancaster a few months back and they said they are down to 1 mast in the local area. Something to do with Huawei and 5G. My signal has been rubbish since 5G came on the scene. They said they were going to get it fixed, but nothing yet
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Carolin
(@carolincorduan) reported
I am at my wits end with #O2, What was supposed to be a simple number transfer has resolved in an error which left me without service since December, the transfer goes back to September. I am reliant on this for work I am so disappointed this is not being resolved for me 😧 @O2
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marcos
(@marctva) reported
@O2 guys what’s going on? No signal now for 3 days. Having to use Wi-Fi and hotspots!!
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leanne bull
(@leannebull1985) reported
@O2 someone needs to contact me ASAP I have no signal where I normally have it . I need to be reachable !