O2

O2 Outage Report in Cranleigh, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cranleigh, Surrey, England 02/07/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cranleigh, Surrey, England

The most recent O2 outage reports came from the following cities: Pirbright.

Loading map, please wait...
City Problem Type Report Time
United KingdomPirbright Phone
United KingdomCranleigh Phone
United KingdomGodalming Phone
United KingdomGodalming Phone
United KingdomDorking Internet
United KingdomFarnborough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • davetee2526 David Taylor (@davetee2526) reported from Capel, England

    @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • Roaringrock David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

  • worldoffaz Farah فرح 파라흐 (@worldoffaz) reported from Horsham, England

    One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • JonsBusPics Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • sally290718 sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • tobyd360 Toby (@tobyd360) reported from Farnborough, England

    @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • cindybrunsdon CindyKeay (@cindybrunsdon) reported

    @O2 Is there a problem today? A few people, including myself are unable to make or receive calls. Please advise. Thanks

  • midlife31154829 TinaMassey 🦥 (@midlife31154829) reported

    @O2 No errors. Just won’t copy link onto ocean website

  • WMSpillett Wayne Spillett (@WMSpillett) reported

    @SKYserves @O2 What's the problem with reception around CT16 3NF the last few days? When will it be fixed?

  • fraserwebster12 Fraser Webster 🇺🇦 (@fraserwebster12) reported

    @Olliejames90 @O2 Yeah, I’m also on O2 and my 4G coverage has been crap for ages now, especially in locations where it used to be pretty good.

  • jonstonie Jonathan Stone (@jonstonie) reported

    @O2 can you please advise why I was accepted for a contact when your signal does not cover my postcode?!?!

  • dannymayzes Danny Mayzes (@dannymayzes) reported

    @O2 Existing customer of quite a number of years! Have seen a Three offer which I’d like clarification of price matching (or beating) from O2. I’d rather stay but also have no problem switching.

  • SeanHine32 Seán Hine (@SeanHine32) reported

    @O2 Hello Don't know if anyone will reply in time but trying to pay my bill, and it says the bills and account section is down how long is it going to be, and an Idea maybe send a message through the app to let people know it's down, or you're doing changes and how long

  • Cnugent84 Chris nugent (@Cnugent84) reported

    @O2 Like I was saying, that option isn't available to me on myo2. Your customer care won't take the details and I don't have the option to do it via the app or online. How am I supposed to pay you after my current card expires?

  • robotormonkey Al (@robotormonkey) reported

    @virginmedia @O2 recently upgraded my package and since I have, my phone signal and internet quality is awful compared to the old sim…. Why? You are supposed to have a huge network but everywhere I go with work I’m lucky if I’m getting 3G let alone the 5G I should be

  • ashp247 Ash Parmar (@ashp247) reported

    @O2 I'm unable to make or receive calls from my o2 sim... have rebooted the phone, still facing the same issue... pls help!!!