O2

O2 Outage Report in Cranleigh, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cranleigh, Surrey, England 01/23/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cranleigh, Surrey, England

The most recent O2 outage reports came from the following cities: Cranleigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomCranleigh Phone
United KingdomGodalming Phone
United KingdomGodalming Phone
United KingdomDorking Internet
United KingdomFarnborough Internet
United KingdomFarnborough TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

  • Roaringrock David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • sally290718 sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • worldoffaz Farah فرح 파라흐 (@worldoffaz) reported from Horsham, England

    One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • laurenyarwood Lauren Jade (@laurenyarwood) reported

    @O2 Shocking service, being told to wait 72 hours for a manager to call me back 🤯

  • BillAlexander4 Bill Alexander (@BillAlexander4) reported

    @O2 I’ve already done this, and registered to be notified, but there is no update. It has been down for most of the day.

  • Kraw2006 Kieran White (@Kraw2006) reported

    @O2 me and my partner have had no signal on our phones since yesterday in our area. Is there problems with a mast or something ? I have an iPhone 13 Pro Max and she has the 12 Pro Max we are in KA4 8EF thanks

  • biiancanicole Fashion Stylist (@biiancanicole) reported

    @O2 I would still like to leave your services. Keeping me on hold for two hours pretending you can’t find my details and then hanging up is ridiculous. I pay £8 a month I’m sure you will survive. I would just like to move to a service that works.

  • Big_Bear89 Simon John Grant (@Big_Bear89) reported

    @tescomobile not happy with the signal you use with @O2 I'm on contract and signal is bad my partner same network but PAYG has a better signal can someone explain this

  • kirstt89 kirsty smith (@kirstt89) reported

    @O2 I am very disappointed with the customer service I received at the middlesbrough store. When going in for a replacement Sim and a pretty straightforward process has now taken nearly 3 days to resolve because of the incompetence of member of staff! Still not resolved

  • Jimbobthon James Richards (@Jimbobthon) reported

    @bradd_NFT @O2 It's been steadily getting worse for months. O2 5g in a O2 5g area seems non existent. 4g can get to 20mbps at best, 0 at worst. And we're paying for this.

  • MJCoen34 Michael Coen (@MJCoen34) reported

    @O2 having to give 30 days notice to cancel a contract that ended in July and hasn't been used since April and is an absolute p!$s take!

  • JamesWa66498932 James Walker (@JamesWa66498932) reported

    @O2 had a power cut in HU12 0PU. All EE back online but o2 still down. Tried reporting online but won't let me just says we are aware that our network gets busy in this area. We'll it isn't tonight as there is no signal. Please raise the fault internally

  • neddytheeagle Neddy The Eagle (@neddytheeagle) reported

    @O2 currently in Florida with no network since landing yesterday. Impending Hurricane & very limited Wi-Fi yet you don’t respond to DM and your chat facility constantly says operators unavailable; as a longtime customer I am really disappointed with your service #HurricaneIan