O2 Outage Report in Cranleigh, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cranleigh, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Cranleigh, Surrey, England
The most recent O2 outage reports came from the following cities: Aldershot, Leatherhead, Woking and Pirbright.
| City | Problem Type | Report Time |
|---|---|---|
 Aldershot |
Phone | |
| Leatherhead |
Phone | |
| Woking |
Internet | |
| Leatherhead |
Total Blackout | |
| Pirbright |
Phone | |
| Cranleigh |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Cranleigh, England
Latest outage, problems and issue reports in Cranleigh and nearby locations:
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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Jackie Malton
(@Thursley) reported
from
Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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Jack humphrey
(@JackHumphreyKM) reported
from
Banstead, England
@O2 are you having service issues?
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Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Ghadeer Ahmed
(@GhadeerAhmed96) reported
from
Ash, England
Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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Dimitthri Lochana Vithanage
(@sparkyDLVXO) reported
from
Banstead, England
@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Ray Merridew
(@ISpyGraphix) reported
from
Loxwood, England
@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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♛WOLFIEX77♛
(@GemWolfieX77) reported
@O2 I need your help
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Zoe Grimwood
(@grimwood_zoe) reported
@O2 No I am going g elsewhere now and the service is CRAP - over 20 years I have been with you lot - FUMING 😡
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PixelGizmo
(@Pixel_Gizmo) reported
@O2 why did you send our new phones via a courier known to be having delays right now? customers for 20+ years and this is the worst service we’ve ever received. 2 phones should have arrived 22nd dec. as soon as DPD sent me an update they delayed delivery until further notice
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Ananth
(@Ananth88615162) reported
@O2 still can’t receive calls or texts because o2 have messed up my number port, have been phoning since 21st December no update , no solution, ridiculous!
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ok
(@isthatrigghht) reported
@VMO2News @virginmedia @O2 Please search virgin media fraud and see how many folks have been waiting for weeks for a resolution. Virgin media sell contracts to anyone than put the burden of resolution on the customer to keep chasing. Sort it out, so useless
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Zoe Grimwood
(@grimwood_zoe) reported
@O2 Your service is DIABOLICAL and guess what when I showed the staff the video of everything piling up in China / he didn’t know what to say - he was shocked! So you are lying to all your staff too!
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Jamie Beard
(@shooteditsend) reported
If you want a reliable phone signal and high speed data DO NOT sign up to @o2
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Emma Lear
(@EmmaLouLear) reported
@O2 I was overcharged by almost £100 back in November and am being told that I have to wait until mid January before the refund process will start. Really, really bad customer service.
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Sheila Deegan
(@bart31pip) reported
@O2 She has already spent several frustrating hours on with that team and they have not helped - what is the process to escalate past this team to someone who will actually commit to resolve the issue?
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steph ♡
(@SCHeath92) reported
trying to track my order through @O2 app, takes me to DHL and says that my tracking number is incorrect. please help