O2

O2 Outage Report in Cranleigh, Surrey, England

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The latest reports from users having issues in Cranleigh come from postal codes GU6.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cranleigh, Surrey, England 12/08/2025 11:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cranleigh, Surrey, England

The most recent O2 outage reports came from the following cities: Cranleigh, Godalming, Dorking and Farnborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomCranleigh Phone
United KingdomGodalming Phone
United KingdomGodalming Phone
United KingdomDorking Internet
United KingdomFarnborough Internet
United KingdomFarnborough TV

Community Discussion

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O2 Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

  • Roaringrock David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • sparkyDLVXO Dimitthri Lochana Vithanage (@sparkyDLVXO) reported from Banstead, England

    @O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • tobyd360 Toby (@tobyd360) reported from Farnborough, England

    @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

  • davetee2526 David Taylor (@davetee2526) reported from Capel, England

    @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

  • JonsBusPics Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • worldoffaz Farah فرح 파라흐 (@worldoffaz) reported from Horsham, England

    One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

  • sally290718 sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • gary_affinity Gary@affinity (@gary_affinity) reported

    @O2 Hi, been here before with no action ( see DMs ) so change of network provider has solved problem. Thanks @ThreeUK 👍

  • conor_wisson Conor Wisson (@conor_wisson) reported

    @O2 how to I go with returning a contract without being charged the rest of the bill.I have rung your payment team who have failed to ring me back due to my card payment not being accepted but took my money for up front fees. I’ve been cut of now even tho the issue is on your end

  • krafts_k K-krafts (@krafts_k) reported

    @O2 hi.. does anyone in customer services respond to customers at all??

  • Pixie_vannucci Pixie Vannucci (@Pixie_vannucci) reported

    Just heard some man losing his **** to BPD levels @O2 about all the reasons why I left them and it made me feel much better about myself and how bad an effect they had on my own sanity

  • AGJeweller Angela G 💛 (@AGJeweller) reported

    @MOMXW @O2 I've been having problems too, no internet connection

  • whid106 Wayne Maverick Stark (@whid106) reported

    @O2 I'm trying (in vain) to contact someone from o2 regarding my phone not working. I've tried the customer service number, gone through the automated options and keep being cut off!!! There is no online chat option! How do I speak to someone from o2 to resolve this issue??

  • Chelsea_Bun91 Chelsea Shapiro-Waugh (@Chelsea_Bun91) reported

    @O2 I was told monthly for 5 months that they would add the discount. Then an operative just decided it wouldn’t be applied as they couldn’t see it in the notes and so for months I’ve been stuck with a contract at a higher amount than agreed that I never would have gotten.

  • MOMXW Mary MOMXW™ Williams ✊🏿✊🏾✊🏽✊🏼✊🏻 (@MOMXW) reported

    @O2 It's back up and running now but both the app and My O2 webpage were down from about 23:15

  • ejp72 Liz Wears A Mask 💙 (@ejp72) reported

    @O2 the 4g around London E2 is terrible. Between Blythe Street and Cambridge heath road is abysmal.

  • butcher_vic Victoria Butcher (@butcher_vic) reported

    @O2 please help! My husband has been told by the live chat to ring 202 to speak to a member of customer services about sharing data with our daughter. He has rung multiple times today and been cut off every time. How do we speak to someone who can help? It’s ridiculous!