O2

O2 Outage Report in Cranleigh, Surrey, England

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The latest reports from users having issues in Cranleigh come from postal codes GU6.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cranleigh, Surrey, England 12/20/2025 21:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cranleigh, Surrey, England

The most recent O2 outage reports came from the following cities: Cranleigh, Godalming, Dorking and Farnborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomCranleigh Phone
United KingdomGodalming Phone
United KingdomGodalming Phone
United KingdomDorking Internet
United KingdomFarnborough Internet
United KingdomFarnborough TV

Community Discussion

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O2 Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Stellasessions Stellasessions (@Stellasessions) reported

    @O2 Why is the reception so poor between Luton and London on the @TLRailUK??? I’ve had better 5G reception in Northern Thailand at an Elephant sanctuary in the Jungle!

  • AmandaLWaldrop Amanda - BECOMING PROJECT 💙 (@AmandaLWaldrop) reported

    @O2 @LewisCapaldi Hope I can make the trip to support you! 💙

  • natjarvis100 Nat Jarvis (@natjarvis100) reported

    Honestly sick to the back teeth got my new phone yesterday and had nothing but issues with getting the E-Sim sorted not been reachable all day and @O2 wouldn’t speak to my mrs even though I’m not reachable to sort it out!

  • afmb afmb (@afmb) reported

    @O2 I am crying because your customer service is useless since you joined Virgin

  • lintinblue linda endsor (@lintinblue) reported

    @O2 you are a joke ! 4 weeks of complaining, waiting for a replacement phone for a faulty one , after being told I can send faulty one back on receipt of replacement. 2 official complaints and still no further forward. Customer services are useless😡

  • kwc1972 Karen Clark (@kwc1972) reported

    @O2 not impressed, as a new customer not had any connection whilst visiting PA3, allegedly mast issues. Beginning to wish I’d never swapped from Three!!

  • jamiemadden1989 Jamie Madden (@jamiemadden1989) reported

    @O2 customer service is ****. Handed my notice in for my contract in January 2023 and they've been charging me up until this month and believe £30 compensation is suitable for that time, now not responding to me and being told to wait for a reply (2 months later)

  • leahajk leah🦻 (@leahajk) reported

    is there any way to contact @O2 without phoning them? I'm deaf and customer service keep ending the chat by telling me to phone them and I get no reply when I say that I'm deaf and I can't phone

  • Kayne01553530 englishman (@Kayne01553530) reported

    @O2 You barred my SIM over “fraud” — then admitted it wasn’t fraud days ago. But I’ve still had no service for 7 DAYS. I can’t contact my kids or partner and now you’re saying I might wait 10 MORE DAYS?! This is disgraceful. Fix this now. #O2 #Ofcom #FraudBarFail

  • jpd3_jim Jim 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇺🇮🇹 (@jpd3_jim) reported

    @O2 disappointing that I have to leave O2 , to get the offer that your are giving new customers. Poor customer service and no loyalty.