O2 Outage Report in Cranleigh, Surrey, England

The latest reports from users having issues in Cranleigh come from postal codes GU6.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

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Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

1. 

   Phone (51%)

2. 

   Internet (28%)

3. 

   Total Blackout (13%)

4. 

   Wi-fi (4%)

5. 

   E-mail (4%)

6. 

   TV (1%)

Live Outage Map Near Cranleigh, Surrey, England

The most recent O2 outage reports came from the following cities: Woking, Guildford, Betchworth, Tadworth, Cranleigh and Farnborough.

City	Problem Type	Report Time
Woking	Internet	2 days ago
Guildford	Phone	10 days ago
Betchworth	Phone	13 days ago
Tadworth	Internet	15 days ago
Woking	Phone	28 days ago
Cranleigh	Phone	29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

• Turningleftforless (@turningleftfor) reported 2 years ago from Guildford, England

  @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

• Jack humphrey (@JackHumphreyKM) reported 2 years ago from Banstead, England

  @O2 are you having service issues?

• Ghadeer Ahmed (@GhadeerAhmed96) reported 2 years ago from Ash, England

  Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!

• Jackie Malton (@Thursley) reported 3 years ago from Thursley, England

  @GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!

• Peter Gordon (@PGcomms) reported 4 years ago from Guildford, England

  @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

• Dimitthri Lochana Vithanage (@sparkyDLVXO) reported 4 years ago from Banstead, England

  @O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!

• Toby (@tobyd360) reported 4 years ago from Farnborough, England

  @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

• Jonathan Holmes (@JonsBusPics) reported 5 years ago from Godalming, England

  @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

• David Taylor (@davetee2526) reported 5 years ago from Capel, England

  @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

• David East (@Roaringrock) reported 5 years ago from Horsham, England

  @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

• markstevens (@markjs10) reported 5 years ago from Godalming, England

  @O2 24 hours to port from EE now back to no service! Rubbish

• sally (@sally290718) reported 5 years ago from Farnborough, England

  @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

• Pink Haired Princess (@PhpPink) reported 5 years ago from Haslemere, England

  @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

• Farah فرح 파라흐 (@worldoffaz) reported 5 years ago from Horsham, England

  One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

• David Clare (@Dave_Clare) reported 5 years ago from Billingshurst, England

  @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

• Robert Blevin (@RobertBlevin) reported 5 years ago from Guildford, England

  Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

• VOTE (@ZoeThomas1204) reported 6 years ago from Guildford, England

  I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

• Ray Merridew (@ISpyGraphix) reported 6 years ago from Loxwood, England

  @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• Prof. Marilyn Leask (@MarilynLeask) reported 2 days ago

  Nightmare with UK telecom provider O2/Virgin media @O2 @virginmedia Day14 into a 30 day holiday they are unable to provide the roaming service promised. As an elderly solo traveller relying on taxis/public transport & a phone to make arrangements I have been left stranded.

• RachT234 (@RachT234) reported 2 days ago

  Would never recommend @ThreeUK - poor network (often getting <10mbps + poor call quality), poor customer service and even when leaving to change network again, they managed to mess up my number port to the point my temporary number doesn't work! @EE and @O2 highly recommended

• Chrissy K (@PresenterChris) reported 2 days ago

  @O2 have spoken to 5 people about a credit that was due to be applied to my account. Assured that it had been done end shock horror it hasn’t. Ridiculous service @EE @VodafoneUK any good deals on?

• Emma 🖤🤍 (@Emma_Meerkat) reported 4 days ago

  My @O2 data is running so slow. Which doesn't help that my @SkyHelpTeam broadband is down.

• Benn Sanderson (@Benn_Sanderson) reported 5 days ago

  @O2 I’m up for contract renewal shortly. Are there any good deals as I am an O2 and Virgin Media customer?

• Tony Dackombe (@TonyDackombe) reported 6 days ago

  @virginmedia @O2 @O2 - haven’t heard from you on this. Are you able to help?

• Pepper Kebab (@KebabPeppe98393) reported 9 days ago

  Two years down the line from becoming a widow, O2 is affecting my credit score you never noted missed payment from my late husband’s account as he lay in hospital, dying. Shame @O2 @virginmedia @o2breavementsupport Bereavement & Critical illness Team (KMM134555427V81287L0KM

• Rango (@RangoTheGrump) reported 10 days ago

  @O2 @Brian_McLachlan So it’s busy for data where he is? So why are you not increasing the bandwidth? This increase in demand can’t have magically happened, this is over time. So why do you continually fail to adapt to these demands? Your coverage everywhere is increasingly getting worse.

• Rango (@RangoTheGrump) reported 10 days ago

  @dshensmith @ThreeUK - I’ve been considering leaving @O2 due to their continually declining network coverage in towns and cities, so looking for an alternative. However what you’ve been doing here is a massive red flag, so you’re off my list for sure.

• kirst-123 (@princessmurray) reported 10 days ago

  @O2 2 hours on hold to try and pay you money, pushed from pillow to post because of your system errors. Waited 6 weeks for a manager to call. Absolutely shocking. Might as well buy a pay as you go chip 😡