O2 Outage Report in Cranleigh, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cranleigh, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (42%)
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Internet (31%)
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Total Blackout (22%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Cranleigh, Surrey, England
The most recent O2 outage reports came from the following cities: Guildford, Aldershot, Leatherhead, Woking and Pirbright.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Internet | |
| Aldershot |
Phone | |
| Leatherhead |
Phone | |
| Woking |
Internet | |
| Leatherhead |
Total Blackout | |
| Pirbright |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Cranleigh, England
Latest outage, problems and issue reports in Cranleigh and nearby locations:
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Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Ray Merridew
(@ISpyGraphix) reported
from
Loxwood, England
@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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John Day
(@Hullthecodcast) reported
@O2 What kind of draconian service is this? No method whatsoever to contact you about my phone being disconnected due to a DD fail from an old account, why not just represent it like normal companies do? its only 7 DAYS Try to contact you? NOT A CAT IN HELLS. its impossible.
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John Day
(@Hullthecodcast) reported
@O2 Like **** you did. Nothing whatsoever. I go to make a call and get transferred to your payment line. Ive no issue making payment, but you definitely did NOT email/text, bugger all. THIS is the only way to contact O2 no app, no number. You cannot contact the number above either.
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Bent Copper
(@bentcoppper) reported
@MPD_Online @O2 tried to buy a phone from mobile phones direct - horrid experience, 1 week later and still no phone, order 080120163, then 13 mins on hold to cancel it. am now heading into town to buy one directly with 02.
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Nicky Vignoli
(@NicVig) reported
@O2 Any other suggestions? If I do manage to get a connection and have a call, the call will always get terminated. What is going on? I can’t believe I’m having to pay full price for such an unreliable service which literally does not allow me to communicate.
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WhySoSerious!?
(@J0K3R_GaNg) reported
Hey @O2 you want a new customer? Think @EE have forgotten the importance of honesty with their customers 🤔
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Lee Austin
(@leeaustin8686) reported
@O2 Still no response from you either, is there no one at O2 that can help us!?
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Alex Walkinshaw💙
(@WalkinshawAlex) reported
@O2 It’s finally been cancelled but customer services and some of your policies really are the bottom end of poor
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Eva Levick💙💙💙💙💙
(@EvaLevick1) reported
@WalkinshawAlex @O2 Oh Alex I'm sorry to hear I hope you get it sorted out soon any phone with bt as a network is good as that's what I'm on good luck with it mate
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MacGilleMhuire
(@MMhuire) reported
@O2 There is no other available network
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oXo
(@Xaviaxx) reported
@O2 have the absolute worst customer service imaginable. Absolute joke.