O2

O2 Outage Report in Cranleigh, Surrey, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cranleigh, Surrey, England 02/17/2026 09:50

February 17: Problems at O2

O2 is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cranleigh, Surrey, England

The most recent O2 outage reports came from the following cities: Pirbright.

Loading map, please wait...
City Problem Type Report Time
United KingdomPirbright Phone
United KingdomCranleigh Phone
United KingdomGodalming Phone
United KingdomGodalming Phone
United KingdomDorking Internet
United KingdomFarnborough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

  • PGcomms Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

  • Roaringrock David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • worldoffaz Farah فرح 파라흐 (@worldoffaz) reported from Horsham, England

    One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

  • tobyd360 Toby (@tobyd360) reported from Farnborough, England

    @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

  • JonsBusPics Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • davetee2526 David Taylor (@davetee2526) reported from Capel, England

    @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • sally290718 sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • sparkyDLVXO Dimitthri Lochana Vithanage (@sparkyDLVXO) reported from Banstead, England

    @O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DanTebay Dan Tebay (@DanTebay) reported

    @O2 ✅ Hi @O2, I’ve DM’d you about an urgent roaming issue and need help placing a roaming bar and refund escalation. My number ends …2671. Please check your DMs. thanks Dan

  • DanTebay Dan Tebay (@DanTebay) reported

    @O2 ✅ Hi @O2, I’ve DM’d you about an urgent roaming issue and need help placing a roaming bar and refund escalation. My number ends …2671. Please check your DMs. thanks Dan

  • DanTebay Dan Tebay (@DanTebay) reported

    @O2 ✅ Hi @O2, I’ve DM’d you about an urgent roaming issue and need help placing a roaming bar and refund escalation. My number ends …2671. Please check your DMs. thanks Dan

  • ChrisElison Christopher Elison (@ChrisElison) reported

    Can't dial *#10# on either of my @O2 phones to check balance, is the number not working or has it been removed from use? Can still dial 4444 to check, though...

  • ChrisElison Christopher Elison (@ChrisElison) reported

    Can't dial *#10# on either of my @O2 phones to check balance, is the number not working or has it been removed from use? Can still dial 4444 to check, though...

  • DanTebay Dan Tebay (@DanTebay) reported

    @O2 ✅ Hi @O2, I’ve DM’d you about an urgent roaming issue and need help placing a roaming bar and refund escalation. My number ends …2671. Please check your DMs. thanks Dan

  • DanTebay Dan Tebay (@DanTebay) reported

    @O2 ✅ Hi @O2, I’ve DM’d you about an urgent roaming issue and need help placing a roaming bar and refund escalation. My number ends …2671. Please check your DMs. thanks Dan

  • DanTebay Dan Tebay (@DanTebay) reported

    @O2 ✅ Hi @O2, I’ve DM’d you about an urgent roaming issue and need help placing a roaming bar and refund escalation. My number ends …2671. Please check your DMs. thanks Dan

  • DanTebay Dan Tebay (@DanTebay) reported

    @O2 ✅ Hi @O2, I’ve DM’d you about an urgent roaming issue and need help placing a roaming bar and refund escalation. My number ends …2671. Please check your DMs. thanks Dan

  • DanTebay Dan Tebay (@DanTebay) reported

    @O2 ✅ Hi @O2, I’ve DM’d you about an urgent roaming issue and need help placing a roaming bar and refund escalation. My number ends …2671. Please check your DMs. thanks Dan