O2 Outage Report in Cranleigh, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cranleigh, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (33%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Cranleigh, Surrey, England
The most recent O2 outage reports came from the following cities: Aldershot, Leatherhead, Woking and Pirbright.
| City | Problem Type | Report Time |
|---|---|---|
 Aldershot |
Phone | |
| Leatherhead |
Phone | |
| Woking |
Internet | |
| Leatherhead |
Total Blackout | |
| Pirbright |
Phone | |
| Cranleigh |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Cranleigh, England
Latest outage, problems and issue reports in Cranleigh and nearby locations:
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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Ray Merridew
(@ISpyGraphix) reported
from
Loxwood, England
@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
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David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
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Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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JoAnne Rodgers
(@jrodgersni) reported
@O2 no signal states it may be to 8th sept working in area if I don’t have any signal for 3 days I will not be paying my full bill this month so maybe if someone would reply to my dm that would be extremely helpful
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Harry
(@CFCHARRY27) reported
@S10RealiGuess @woolseverywhere @O2 I have this phone and I pay £30.59 a month for the most expensive model which roughly £500 That's £13.59 for the device which I pay 0% interest on and £17 for airtime. £13.59 for the device over 36 months with again, no interest. I don't think this deal is bad at all.
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Shaun
(@Shaun69060014) reported
@O2 @TOMcGoldrick Your handy tips,don't work its your crap signal
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Karl williamson ⬜️⬛️⬜️⬛️⬜️⬛️
(@GeordieKarl) reported
Hey @O2 I have tried to call you 3 times every time I hold for twenty minutes and it cuts me off great customers service this! #O2
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Leo
(@Leo89826702) reported
2/2 @O2 @virginmedia VM are sending out the call recording and resolution letter to further escalate to @Ofcom
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Stewart
(@archie_82) reported
@vmo2business Is this the same Virgin Media that switched my mobile contract to @O2 who can’t even provide a 4G service in busy areas? Sort the basics out before bigging yourselves up
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Hayley hughes
(@Hayley_M_jones) reported
@O2 seriously need to sort your service out. Pay a fortune and nebr works says I have 4g when I clearly don't not like I'm in the middle of nowhere been with you 20+ years 4 phones looks like I'll be looking to someone who can provide what I actually pay for no 4g never mind 5g
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David charnock
(@david4charnock) reported
@usukgoose @O2 Or any signal anywhere
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The Iя🅾n Chickろ₦
(@TheIronChicken) reported
@O2 - received account recovery code but nowhere on your website to enter it = #fail 2 x 20 mins in call q, both calls then cut off = 2 x #fails 3rd call cut off during security checks = another #fail is there a simple way contact you?
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William Myers
(@William11094423) reported
@O2 Why does it take now 32 days to resolve a none technical complaint. Looked through your complaints handling procedure and the service failures I have recieved is now ridiculous. I have now wait over a week from a promises 48hour sla call back from a manager.