O2 Outage Report in Cranleigh, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cranleigh, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Cranleigh, Surrey, England
The most recent O2 outage reports came from the following cities: Pirbright.
| City | Problem Type | Report Time |
|---|---|---|
 Pirbright |
Phone | |
| Cranleigh |
Phone | |
| Godalming |
Phone | |
| Godalming |
Phone | |
| Dorking |
Internet | |
| Farnborough |
Internet |
Community Discussion
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O2 Issues Reports Near Cranleigh, England
Latest outage, problems and issue reports in Cranleigh and nearby locations:
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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Ray Merridew
(@ISpyGraphix) reported
from
Loxwood, England
@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
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David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Hodder 🇬🇧🏴🔶🧩⚛️ (he/him/his)
(@NGHodder) reported
@O2 Thanks. Any plans to make it available? Why can't your network do it?
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Katharine White
(@kwhite_96) reported
@O2 Hi, I have sent multiple messages, emails and live chats and have not received a response. It seems I only get a response if I do it publicly. Could you please ask a manager to contact me. I have asked for my issue to be escalated multiple times now to no answer.
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lynseybestitching
(@lynseybestitch1) reported
@O2 I dropped my son off at school this morning to find out they called me yesterday for medical reasons and obviously couldn't get me. This is absolutely ridiculous, terrible service and the instructions I was given even stated I would have to activate it myself. I am beyond mad
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Georgia Moran
(@Georgia65489669) reported
@O2 can someone please contact me about an issue which has been going on since MARCH!!! Albeit an error on your part. Such terrible customer service.
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Mark
(@massiveirons) reported
@TheGumFairy @O2 can you help
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Dicky 🏹
(@_RickJO) reported
@O2 easily one of the worst customer service providers out there, 7 weeks with an open complaint and nothing. Absolutely taking this further now
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Olly
(@OliverLoughman) reported
@virginmedia Yes have bolt as per all the previous messages who sends the pods???? Both you and @O2 saying ring each other - tiresome this. My @virginmedia service is a complete waste of time
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lynseybestitching
(@lynseybestitch1) reported
@O2 Your colleague stated they would send me out a new SIM - and has CANCELLED my current Sim. The were not meant to do that. I went into my closest store and was told they should not have deactivated me current one and they can't do anything. I was without any signal yesterday.....
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@katabasis16
(@katabasis16) reported
@O2 just had incomprehensible call from your Delhi call centre . Wha????? She hang up after I said 'huh?' too many times
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Chad
(@Chad25216451) reported
@O2 @EnglandRugby @frankirby Can you guys sort out your **** network please !!! You can never get a signal between Horley to London Bridge train station….absolutely useless network !!!