O2

O2 Outage Report in Cranleigh, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cranleigh, Surrey, England 11/25/2025 06:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cranleigh, Surrey, England

The most recent O2 outage reports came from the following cities: Godalming, Dorking and Farnborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomGodalming Phone
United KingdomGodalming Phone
United KingdomDorking Internet
United KingdomFarnborough Internet
United KingdomFarnborough TV
United KingdomWoking Phone

Community Discussion

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O2 Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

  • sparkyDLVXO Dimitthri Lochana Vithanage (@sparkyDLVXO) reported from Banstead, England

    @O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!

  • worldoffaz Farah فرح 파라흐 (@worldoffaz) reported from Horsham, England

    One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • tobyd360 Toby (@tobyd360) reported from Farnborough, England

    @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • sally290718 sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • JonsBusPics Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • davetee2526 David Taylor (@davetee2526) reported from Capel, England

    @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

  • Roaringrock David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • IAmZF 🇬🇩ZHAR-NAY (@IAmZF) reported

    @o2 having no network service and at this time of night as a woman on my way home is unacceptable 😐

  • Helenni88279737 Helen nicol (@Helenni88279737) reported

    @O2 hi I’m having serious issues with my 02 account since October! I’m going round in circles with your customer service team and have logged multiple complaints and no one is helping me resolving the issue. Please contact me

  • ocriador66 Rúben (@ocriador66) reported

    7 days, 7 different O2 stores with no resolution lmao. If you’re thinking about joining @O2, DONT!!!

  • elgobsucram Marcus 🇬🇧✊🏾 (@elgobsucram) reported

    I would like just ONE day where the @O2 network is usable

  • emgilesx Emma 🦋 (@emgilesx) reported

    @O2 I’m concerned that I have just received 20 texts regarding one time passcodes, this is the second time in a month that someone is trying to be fraudulent with my details. Please can you help?

  • JackoLivesOn sumeet dhul (@JackoLivesOn) reported

    @O2 the Greg’s free drink voucher didn’t work today as their terminals were down but still showed as used, can you credit back?

  • HollyMurf Holly Sutherland (@HollyMurf) reported

    @O2 hi I’m unable to make or receive calls I had a notification that o2 have turned off 4g on my device, my bill is up to date, I can’t speak to anyone on chat or call, please help me 🙏🏼😭

  • LBradford81 Laura-Jane Bradford (@LBradford81) reported

    @virginmedia @TheBHF @O2 Hi, do you have an alternative contact other than telephone for vulnerable customers please? Webform or email? For tech help.

  • ThreeHoeOne Michael Austin (@ThreeHoeOne) reported

    @O2 You have poor service, I’d pipe down

  • Morgan252526 Morgan sutton (@Morgan252526) reported

    @O2 yet again service issues and yet nobody has responded to my previous dm