O2 Outage Report in Fleet, Hampshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Fleet, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Fleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at O2
O2 is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Fleet, Hampshire, England
The most recent O2 outage reports came from the following cities: Pirbright, Ascot and Reading.
| City | Problem Type | Report Time |
|---|---|---|
 Pirbright |
Phone | |
| Ascot |
Phone | |
| Reading |
Phone | |
| Reading |
Phone | |
| Reading |
Internet | |
| Camberley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Fleet, England
Latest outage, problems and issue reports in Fleet and nearby locations:
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Jackie Malton
(@Thursley) reported
from
Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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Don McCall
(@doncmccall) reported
from
Basingstoke, England
@O2 can you help sort my order out please?!
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Pete
(@gonnella) reported
from
Woodley, England
@O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Don McCall
(@doncmccall) reported
from
Reading, England
@O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Dan Patel
(@dan_patel90) reported
from
Reading, England
@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
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STEELEY
(@Daftblonde64) reported
from
Reading, England
@O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Don McCall
(@doncmccall) reported
from
Basingstoke, England
@O2 shock performance again. Your customer service team after promising to call me cannot. You haven’t given me my money back, no words can describe your poor handling and lies and deceit #betterwithanothernetwork
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Jenna Christie
(@Jenzy84) reported
from
Wokingham, England
@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
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chloë
(@chlooedenise) reported
from
Reading, England
@O2 my data hasnt been working in Europe now for months, any help thanks
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George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Sarah cogley
(@SarahScogley) reported
from
Bracknell, England
@O2 your customer service is an absolute joke.
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Georgie Tongue
(@SaintGeorgie) reported
from
Wokingham, England
@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Corrine Mirza
(@CorrineMirza) reported
@O2 @_ItsTitch They were meant to be looking into a credit of 39.99 but then never did anything about it
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Luke Rapley
(@luke_rapley) reported
@O2 We sent a complaint 3-weeks ago and only had 1 response. We’ve had poor coverage in our area for a while but had completely no service for the last 4-weeks. How can you discuss or deal with complaints if it takes 2 weeks to get an actual reply? Very disappointed.
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Peter 🇬🇧🇦🇺🏴🇮🇪
(@PJA1066) reported
@O2 Not really, they just said it was a technical issue & they’d look into it, that was another week ago. No follow up to their original text acknowledging my issue which was logged on 12th Jan.
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🔥Cropped🔥🇩🇪
(@NoCroppedOK) reported
@O2 pls don't outsource your service anymore and add an option for ds lite and dual stack for private customers and maybe we can talk about being sorry again
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William Smith
(@NFFC69Will) reported
@O2 Not interested at all in looking into the matter to see where the failings in your customer service are happening? What’s happened at O2 you used to be the best service and provider. Just a “oh sorry bye”. You have a 1.2 rating on trustpilot for a reason, Vodafone has 4.6
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Martin 53
(@martinmcnally53) reported
@O2 My son sorted it out. Have Face ID. It was wanting me to log in username etc. As if I never had account
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Dean Spencer
(@DEANX121) reported
@O2 why is your customer services so bad ! Sent me a text and 3 emails to cancel a sim within the cooling off period and didn’t receive 1 ! Have to call again after 25 minutes ! Cowboys
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Lee Hill 8️⃣
(@teamhill888) reported
@O2 We are just being passed around - hence the ofcom complaint and now being charged for new contract and phone - store can’t help either - cannot believe that no one in o2 can help
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TJ
(@teejwxm) reported
Hi @O2. Why have I got absolutely no signal? Not even 1 bar. Your service gets worse every day.
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Peter 🇬🇧🇦🇺🏴🇮🇪
(@PJA1066) reported
@O2 What’s up with O2/virgin tech support? I called them because my voicemail isn’t working properly over 3 weeks ago, they promised to fix it in 3-7 days, I called again last week, same promises but still no fix. Do they care ?