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O2

O2 Outage Report in Fleet, Hampshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Fleet, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Fleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Fleet, England

The most recent O2 outage reports came from the following cities: Guildford, Reading, Aldershot, Wokingham, Woking, Farnham, Sandhurst, and Pirbright.

CityProblem TypeReport Time
Guildford Internet 11 days ago
Reading Total Blackout 16 days ago
Aldershot Phone 23 days ago
Reading Total Blackout 30 days ago
Wokingham Internet 1 month ago
Woking Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Fleet, England

Latest outage, problems and issue reports in Fleet and nearby locations:

  • HarryRobertson5
    Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

  • SaintGeorgie
    Georgie Tongue (@SaintGeorgie) reported from Wokingham, England

    @O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!

  • laracking
    ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

  • markjs10
    markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • tobyd360
    Toby (@tobyd360) reported from Farnborough, England

    @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

  • Daftblonde64
    STEELEY (@Daftblonde64) reported from Reading, England

    @O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?

  • HarryRobertson5
    Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

  • ecsg1798
    Eoin Charles (@ecsg1798) reported from Reading, England

    @O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON

  • sally290718
    sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • bensmithuk
    Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • bethanyxhewitt
    Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, England

    Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

  • RossBrown1_1
    Ross Brown (@RossBrown1_1) reported from Wokingham, England

    @O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service

  • JonsBusPics
    Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • owengmusic
    Eoghan (@owengmusic) reported from Bracknell, England

    @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

  • dan_patel90
    Dan Patel (@dan_patel90) reported from Reading, England

    @O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now

  • AnnKerridge
    Ann (@AnnKerridge) reported from Wokingham, England

    @O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)

  • ecsg1798
    Eoin Charles (@ecsg1798) reported from Reading, England

    @O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE

  • JonLeePButler
    Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England

    @O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?

  • gonnella
    Pete (@gonnella) reported from Woodley, England

    @O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.

  • oliviakhwaja
    Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England

    @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Transome77
    Terry Ransome (@Transome77) reported

    @O2 No unfortunately same problem occurs, can’t do anything unless I have my granddaughter with me. And to be honest it’s too little too late! Added to which there was an attempt to scam me following this tweet

  • PabloRocket666
    Pablo666 (@PabloRocket666) reported

    @O2 You have ruined Myo2 app completely! Can’t even view my account details. Keeps asking to verify something hundreds of time and gets me nowhere. It’s time to find a mobile network that cares about their customers. Bye o2

  • JackieDee15
    ⚫ Jackie Dee 👍🕷💙 #FBPE (@JackieDee15) reported

    @O2 what’s going on? I’ve had no service today while away from my home and wifi. Is your network down?

  • PeteZappy
    ZappyPete (@PeteZappy) reported

    @anton_simp66 @O2 @VodafoneUK Is THAT what’s going on? My o2 signal has been absolute garbage all of a sudden recently! 50/50 if I can load anything requiring internet at all when I’m outside of the office/house.

  • Jaffa374
    James Collins (@Jaffa374) reported

    @O2 Had an email through stating I've taken out a new o2 SIM, with my name and my email, however I have not done this. I tried to ring through to your service desk but couldn't get past security, as I haven't set this up. Where do I go to get this sorted?

  • BWoodzy99
    Ben (@BWoodzy99) reported

    @EnglandRugby @SixNationsRugby @O2 Brilliant team sheet Awful numbering system

  • charles_uk
    Charles Field 🇺🇦 🇹🇼 🇮🇱 (@charles_uk) reported

    @O2 Thanks for the reply. I'm not actually with #O2 but included all networks in my Tweet because no provider offers a working signal around here so there is no incentive to switch. It's always been like this here & it seems it's never going to be addressed.

  • richecc1
    Me (@richecc1) reported

    @wayner75 @O2 Yes no signal stood next to somebody on three full signal, O2 voicemail is hopeless most of the time my phone is using WiFi calling to make calls via BT but O2 are just putting costs up.

  • thomasyeowart
    Thomas Yeowart (@thomasyeowart) reported

    @O2 overcharged again! You’re actually *************** now, and to make it worse your customer service is shocking! How come no one ever gets back to you?

  • Alidkinz
    Ali Dawkins 🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇸🇮🇨 (@Alidkinz) reported

    Hi @O2, I need urgent help. A provisioning error has assigned my mobile phone number to my iPad SIM instead of my phone, and it's using up my minutes incorrectly. Please can someone DM me to fix the mapping and look at my allowance? #O2Help