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O2 Outage Report in Fleet, Hampshire, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Fleet, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Fleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at O2

O2 is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Fleet, England

The most recent O2 outage reports came from the following cities: Guildford, Reading, Aldershot, Wokingham, Woking, Farnham, and Sandhurst.

CityProblem TypeReport Time
Guildford Internet 15 days ago
Reading Total Blackout 20 days ago
Aldershot Phone 27 days ago
Reading Total Blackout 1 month ago
Wokingham Internet 1 month ago
Woking Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Fleet, England

Latest outage, problems and issue reports in Fleet and nearby locations:

  • laraclaudia_
    Lara Thomas (@laraclaudia_) reported from Bracknell, England

    @bruskyyyy @O2 Having the same problem!

  • RobertBlevin
    Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • ZoeThomas1204
    VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • BecOz14
    Bec Osborne (@BecOz14) reported from Camberley, England

    Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere

  • ANDREW0675
    Andrew Leason (@ANDREW0675) reported from Woodley, England

    @O2 Yeah about those LOL up to end of last year I had no issues at all getting the weekly free hot drink at Cafe Nero while this year I think I have been able to get it only once or twice as always been out of stock both days 😫😂

  • SequinSte
    Stephen ♏️ - Mulia Jorris. (@SequinSte) reported from Barkham, England

    @mnosborn @O2 Friend did the same. They said 3-4 weeks so he cancelled the order even though on the site it said in stock 🙄🙄 rubbish service

  • smnthklly
    samantha (@smnthklly) reported from Reading, England

    @zoeonpop @O2 That’s why I swapped years ago, often I wouldn’t even have 3G either! Madness. Much happier with 3 even though their signal is meant to be much worse, on the whole it’s so much better than I found o2!

  • Spennie105
    Spencer Barfield (@Spennie105) reported from Fleet, England

    @AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!

  • bensmithuk
    Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • SequinSte
    Stephen ♏️🏳️‍🌈 (@SequinSte) reported from Barkham, England

    @O2 your website is broken for ordering. I can’t order an I watch 🤬

  • AnnKerridge
    Ann (@AnnKerridge) reported from Wokingham, England

    @O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)

  • Spennie105
    Spencer Barfield (@Spennie105) reported from Fleet, England

    @AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔

  • ANDREW0675
    Andrew Leason (@ANDREW0675) reported from Reading, England

    @O2 any reason for awful 3/4G reception in/around Reading train station - can’t listen to any music, use social media, do emails..nothing in general...not just peak times Mon-Friday either..don’t see people who are prob on other networks w/ this issue...it’s shocking service tbh

  • oliviakhwaja
    Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England

    @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

  • miajohnston1967
    Mia Johnston (@miajohnston1967) reported from Bracknell, England

    @O2 very poor customer services fuming is an understatement 😡

  • sally290718
    sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • laracking
    ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

  • markjs10
    markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • jaamie85
    Jamie (@jaamie85) reported from Woodley, England

    @O2 just had some horrendous customer service in Windsor! Would love to tell you more!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • _arrongallagher
    Arron Gallagher (@_arrongallagher) reported

    @O2 is priority down I have tried all day and apps not working for Peter Kay

  • liamnharrysmum
    💞(⫩) Alison Kendall (⫩)💞 (@liamnharrysmum) reported

    @O2 @peterkay_co_uk C’mon guys can we have an update please?? Been trying since before 10am - it’s now nearly 3pm and STILL can’t get past entering the code to login!! SO FRUSTRATING!!! I just want to buy tickets😭🤬

  • KatePinkSmith
    Kate Smith (@KatePinkSmith) reported

    @O2 Never more than 1 ticket available on the odd occasion on the @gigsandtours site with the addendum. Then you can never progress to the next screen! It’s still a shocking shitshow. Embarrassing this @o2. Who’s head(s) is rolling?! 🤬😫😱

  • HalleWeen2012
    Me (@HalleWeen2012) reported

    @O2 hi can someone help please i sent a dm before 8 this morn regarding logging into my02

  • SophieMurgy
    Sophie Murgatroyd (@SophieMurgy) reported

    @O2 i've been trying for 6 hours and still cant get on it when are you going to fix it

  • donohoe_stephen
    Stephen Donohoe (@donohoe_stephen) reported

    @O2 I'm using the priority app on the O2 network and I've had no opportunity, just says not available, so who are these organisations that you're letting buy them?

  • MattGCraig
    Matthew Craig (@MattGCraig) reported

    Almost 5 hours later and @O2 still haven't addressed the glaring problem with their Priority app that's stopping me (amongst many many others) accessing the Peter Kay ticket presale. I've never seen anything so shambolic!

  • LittleTed84
    Chris Roberts (@LittleTed84) reported

    @O2 trying to log into priority app , it keeps looping back to long in screen , please fix the app

  • harryrhodg
    Harry Hodgson (@harryrhodg) reported

    @O2 can you helping me in getting an eSim to replace my physical sim (I'm a sim only, pay monthly customer)

  • AlexandraBainb2
    Alexandra Bainbridge (@AlexandraBainb2) reported

    @O2 Really? I don't know anyone that has managed to get them via your priority. I personally have tried for 5 hours now. However, people have got them through gigs and tours with no priority needed? What a load of **** priority is. So frustrating you APP DOES NOT WORK