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O2 Outage Report in Fleet, Hampshire, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Fleet, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Fleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at O2

O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Fleet, England

The most recent O2 outage reports came from the following cities: Guildford, Reading, Aldershot, Wokingham, Woking, Farnham, Sandhurst, and Pirbright.

CityProblem TypeReport Time
Guildford Internet 13 days ago
Reading Total Blackout 18 days ago
Aldershot Phone 25 days ago
Reading Total Blackout 1 month ago
Wokingham Internet 1 month ago
Woking Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Fleet, England

Latest outage, problems and issue reports in Fleet and nearby locations:

  • tobyd360
    Toby (@tobyd360) reported from Farnborough, England

    @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

  • owengmusic
    Eoghan (@owengmusic) reported from Bracknell, England

    @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

  • laracking
    ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

  • sally290718
    sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • dan_patel90
    Dan Patel (@dan_patel90) reported from Reading, England

    @O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now

  • markjs10
    markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • HarryRobertson5
    Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

  • BecOz14
    Bec Osborne (@BecOz14) reported from Camberley, England

    Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere

  • SequinSte
    Stephen ♏️🏳️‍🌈 (@SequinSte) reported from Barkham, England

    @O2 your website is broken for ordering. I can’t order an I watch 🤬

  • JonsBusPics
    Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • bensmithuk
    Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • RossBrown1_1
    Ross Brown (@RossBrown1_1) reported from Wokingham, England

    @O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service

  • RobertBlevin
    Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • oliviakhwaja
    Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England

    @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

  • bethanyxhewitt
    Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, England

    Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

  • ecsg1798
    Eoin Charles (@ecsg1798) reported from Reading, England

    @O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON

  • ecsg1798
    Eoin Charles (@ecsg1798) reported from Reading, England

    @O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE

  • ANDREW0675
    Andrew Leason (@ANDREW0675) reported from Woodley, England

    @O2 Yeah about those LOL up to end of last year I had no issues at all getting the weekly free hot drink at Cafe Nero while this year I think I have been able to get it only once or twice as always been out of stock both days 😫😂

  • miajohnston1967
    Mia Johnston (@miajohnston1967) reported from Bracknell, England

    @O2 very poor customer services fuming is an understatement 😡

  • AnnKerridge
    Ann (@AnnKerridge) reported from Wokingham, England

    @O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Jhoger_exe
    𝗝𝗵𝗼𝗻 (@Jhoger_exe) reported

    @philnap73 @TicketmasterUK @O2 Hi there, could you possibly help me get a Fortnite code from O2 Priority? I don’t live in the UK, but I’d love to get one for my nephew. Thanks so much!

  • rafeeqk10
    Rafeeq Khan (@rafeeqk10) reported

    @O2 @startford shopping centre very bad service ,they don’t know what to do.I switched from EE to O2 still my services are not running.staff is hopeless.

  • snagapuss72
    Sharon (@snagapuss72) reported

    @O2 never ever have I had so much difficulty and frustration to get through to a human in your Co., weeks I have tried. Same with my husband & our daughters phones they cannot use. Ridiculous so let's see if this works! 😡 #O2 #PoorService

  • rafeeqk10
    Rafeeq Khan (@rafeeqk10) reported

    @O2 @startford shopping centre very bad service ,they don’t know what to do.I switched from EE to O2 still my services are not running.staff is hopeless.

  • Jhoger_exe
    𝗝𝗵𝗼𝗻 (@Jhoger_exe) reported

    @philnap73 @TicketmasterUK @O2 Hi there, could you possibly help me get a Fortnite code from O2 Priority? I don’t live in the UK, but I’d love to get one for my nephew. Thanks so much!

  • Jhoger_exe
    𝗝𝗵𝗼𝗻 (@Jhoger_exe) reported

    @philnap73 @TicketmasterUK @O2 Hi there, could you possibly help me get a Fortnite code from O2 Priority? I don’t live in the UK, but I’d love to get one for my nephew. Thanks so much!

  • rafeeqk10
    Rafeeq Khan (@rafeeqk10) reported

    @O2 @startford shopping centre very bad service ,they don’t know what to do.I switched from EE to O2 still my services are not running.staff is hopeless.

  • snagapuss72
    Sharon (@snagapuss72) reported

    @O2 never ever have I had so much difficulty and frustration to get through to a human in your Co., weeks I have tried. Same with my husband & our daughters phones they cannot use. Ridiculous so let's see if this works! 😡 #O2 #PoorService

  • rafeeqk10
    Rafeeq Khan (@rafeeqk10) reported

    @O2 @startford shopping centre very bad service ,they don’t know what to do.I switched from EE to O2 still my services are not running.staff is hopeless.

  • Jhoger_exe
    𝗝𝗵𝗼𝗻 (@Jhoger_exe) reported

    @philnap73 @TicketmasterUK @O2 Hi there, could you possibly help me get a Fortnite code from O2 Priority? I don’t live in the UK, but I’d love to get one for my nephew. Thanks so much!