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O2

O2 Outage Report in Fleet, Hampshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Fleet, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Fleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Fleet, England

The most recent O2 outage reports came from the following cities: Guildford, Reading, Aldershot, Wokingham, Woking, Farnham, Sandhurst, and Pirbright.

CityProblem TypeReport Time
Guildford Internet 15 days ago
Reading Total Blackout 20 days ago
Aldershot Phone 27 days ago
Reading Total Blackout 1 month ago
Wokingham Internet 1 month ago
Woking Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Fleet, England

Latest outage, problems and issue reports in Fleet and nearby locations:

  • JonLeePButler
    Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England

    @O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?

  • RossBrown1_1
    Ross Brown (@RossBrown1_1) reported from Wokingham, England

    @O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service

  • gonnella
    Pete (@gonnella) reported from Woodley, England

    @O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.

  • bethanyxhewitt
    Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, England

    Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

  • oliviakhwaja
    Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England

    @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

  • SaintGeorgie
    Georgie Tongue (@SaintGeorgie) reported from Wokingham, England

    @O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!

  • JonsBusPics
    Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • HarryRobertson5
    Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

  • dan_patel90
    Dan Patel (@dan_patel90) reported from Reading, England

    @O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now

  • tobyd360
    Toby (@tobyd360) reported from Farnborough, England

    @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

  • ecsg1798
    Eoin Charles (@ecsg1798) reported from Reading, England

    @O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE

  • HarryRobertson5
    Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

  • owengmusic
    Eoghan (@owengmusic) reported from Bracknell, England

    @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

  • Jenzy84
    Jenna Christie (@Jenzy84) reported from Wokingham, England

    @O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted

  • ollieeden
    Ollie Eden (@ollieeden) reported from Farnham, England

    @O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews

  • ecsg1798
    Eoin Charles (@ecsg1798) reported from Reading, England

    @O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON

  • PGcomms
    Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

  • doncmccall
    Don McCall (@doncmccall) reported from Basingstoke, England

    @O2 can you help sort my order out please?!

  • doncmccall
    Don McCall (@doncmccall) reported from Reading, England

    @O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.

  • Daftblonde64
    STEELEY (@Daftblonde64) reported from Reading, England

    @O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • alexdamion666
    Alex Damion (AKA The Girl Who Whispered) (@alexdamion666) reported

    Hey @o2 is there a problem on your accounts? I'm currently unable to sign in and top up my pay-as-you-go account.

  • simonhouston68
    Simon Houston (@simonhouston68) reported

    @colinmccredie @O2 We were talking to their online help team. When they realised it was their mistake, they have stopped replying.

  • Anqi_Win
    Anqi Win (@Anqi_Win) reported

    @O2 it has been 10 days now trying to set up voicemail. Numerous Phone calls, waiting 40-60 minutes for customer services to answer the phone, escalated to senior people to fix issue,promise that it would be fixed by Friday it is now Sunday! YOU HAVE TO DO BETTER @O2

  • saraduff
    sara duff 💙 (@saraduff) reported

    @O2 I need help accessing my account please. Have sent a DM

  • Stig1991
    Stephen (@Stig1991) reported

    @O2 could you please inform me why me and my partner are getting these threatening letters? We cancelled services during our 14 day cooling off period and have been told by your call centre this issue was settled on multiple occasions! @CitizensAdvice #Ombudsman

  • naughto_mc
    JaniceMcN24 (@naughto_mc) reported

    @virginmedia @TheBHF @O2 Signed up for tv, broadband and phone with services starting on the 26th January. Having called several times, spent hours on WhatsApp , an IT problem raised on 1st February, with a response within 3 to 5 days, I am no further forward. Customer service is shocking #notimpressed

  • chupchupchee
    Kathleen Manzo🍀🍀 (@chupchupchee) reported

    @saraduff @O2 I’ll advise you quickly look out for @DarcyDrollinger for help.

  • mentalmovieguy
    chez (@mentalmovieguy) reported

    @O2 Yea it shows as on both as over due yet payments has been taken from the bank and customer service confirm my account is up to date

  • Catheri260208
    Catherine Manning (@Catheri260208) reported

    @O2 Could you please put some more people on support, the response times are ridiculous, I didn’t pass security on the phone was told the only way to resolve this was go to a shop. Did this, they then put me back on a phone, 80 minutes without response, left as parking ran out.

  • NathFerguson
    Nath (@NathFerguson) reported

    @DargeKnight @O2 got the same issue masts are constantly not working I get less than 1mb speed and certain parts are non existant and are mug you off for the amount they charge and they expect us to pay about 14% extra in april for a service that is **** and they have no intention of improving