O2 Outage Report in Fleet, Hampshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Fleet, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Fleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (26%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Fleet, Hampshire, England
The most recent O2 outage reports came from the following cities: Basingstoke, Reading, Woking, Lightwater, Crowthorne, Camberley, Sandhurst, Alton, Bracknell, Aldershot, Sunningdale, Wokingham and Hindhead.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Phone | |
| Reading |
Wi-fi | |
| Woking |
Phone | |
| Basingstoke |
Total Blackout | |
| Lightwater |
Total Blackout | |
| Crowthorne |
Phone |
Community Discussion
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O2 Issues Reports Near Fleet, England
Latest outage, problems and issue reports in Fleet and nearby locations:
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Dan Patel
(@dan_patel90) reported
from
Reading, England
@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Ann
(@AnnKerridge) reported
from
Wokingham, England
@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE
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Ross Brown
(@RossBrown1_1) reported
from
Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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Mia Johnston
(@miajohnston1967) reported
from
Bracknell, England
@O2 very poor customer services fuming is an understatement 😡
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON
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Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Andrew Leason
(@ANDREW0675) reported
from
Woodley, England
@O2 Yeah about those LOL up to end of last year I had no issues at all getting the weekly free hot drink at Cafe Nero while this year I think I have been able to get it only once or twice as always been out of stock both days 😫😂
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Olivia Khwaja
(@oliviakhwaja) reported
from
Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Bec Osborne
(@BecOz14) reported
from
Camberley, England
Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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Stephen ♏️🏳️🌈
(@SequinSte) reported
from
Barkham, England
@O2 your website is broken for ordering. I can’t order an I watch 🤬
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Georgina
(@GeorginaClarex) reported
@O2 can you explain why I pay you £50 a month and I can’t even make or receive calls because of some “mast being Down” it’s beyond a joke now ! you haven’t addressed the problem and I can’t seem to even physically speak to anyone at o2 because you aren’t answering!! Disgusted
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Katherine Donnelly
(@katdon237) reported
@O2 hi both mine and my mums phones are saying "not registered on network" when trying to make calls, both phones are on o2 network. Tried rebooting with no luck. Any solutions?
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Jak Maxwell
(@jak_maxwell) reported
@O2 No, that's unacceptable. I want to cancel and I'm advising you of this so you can take this as my 30 days notice and my direct debit is being cancelled next. I'm sure you'll manage to make contact when you need the payment. Shocking.
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seline Bower
(@SelineMcintyre) reported
@O2 is there anyone in the customer services been waiting 45 minutes
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dapperVently
(@dapperVentley) reported
@o2 I am still waiting to speak to someone so that I can cancel my contract all I get your call is going to be handled shortly for the last 44.44 mins!!!!!!!!!!!!!
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MB
(@MBComp19) reported
@O2 why does your customer service number automatically drop the call
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Lola
(@HerNameIsL0la) reported
Omgosh I didn’t know how bad @O2 were until this month. The customer service I’ve received has been appalling. I’ve spoken to three different agents and not one of them have called back like they promised to do. They have not solved my problem at all!!!
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Jamee Kirkpatrick
(@jameeria_) reported
from
Aberdeen, Scotland
@O2 Every time I call you you hang up. I’m a new customer who’s trying to move to you and you’re making it nearly impossible. Can you confirm which options I should choose to actually speak to a person?
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Mark! (The Herald Angels Sing)
(@gomark) reported
Hi @Twitch gang - is there ANY way to access my 2FA-protected account while my phone is bricked? @O2 been working on a mast near me for a week, & I've had literally zero signal the whole time. Don't think I can complete inital setup of a desktop 2FA app for same reason. Stumped.
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Chloe Mcclay
(@ChloeeMcclay) reported
@O2 It’s showing as busy but no matter what area’s I check around where I live it’s showing as busy, this is constantly a problem for me so I’m not happy at all. Pointless for me to have a phone that just constantly has networking problems.