O2

O2 Outage Report in Newbury, West Berkshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newbury, West Berkshire, England 11/21/2025 05:15

November 21: Problems at O2

O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

  • Tottyuk Tammy Gorst (@Tottyuk) reported from Lambourn, England

    @Apple @O2 really disappointed in the customer service I am receiving for an iwatch that I have had for 13 months & an update that was required by the watch has caused it to go into a hardware failure & no one taking responsibility & expecting me to pay £326 for a repair!!

  • HungerfordMC Mark Cusack (@HungerfordMC) reported from Hungerford, England

    @O2 I hit like but I am on your 12 month upgrade which never happened before.

  • IANMUSIC25 Ian 🙏 (@IANMUSIC25) reported from Thatcham, England

    Wishes @O2 Would sort their stock issue out ASAP!!! I want the new iPhone 11 Pro

  • ReissOmari Gordé 🥀🖤 (@ReissOmari) reported from Newbury, England

    Is there a more inconsistent network in the UK than @o2? Doubt it lol

  • DougProp Doug the Prop (@DougProp) reported from Goring, England

    Dear @O2 please stop sending me texts about the England rugby team - otherwise I may have to change my network #AsOne #CmonScotland

  • doncmccall Don McCall (@doncmccall) reported from Basingstoke, England

    @O2 can you help sort my order out please?!

  • doncmccall Don McCall (@doncmccall) reported from Basingstoke, England

    @O2 shock performance again. Your customer service team after promising to call me cannot. You haven’t given me my money back, no words can describe your poor handling and lies and deceit #betterwithanothernetwork

  • MathewWebber Mathew Webber (@MathewWebber) reported from Newbury, England

    @O2 Still staring at it. No feedback or errors just keeps spinning :(

  • Jason_Nash Jase (@Jason_Nash) reported from Newbury, England

    @VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • machine_race race.against.the.machine (@machine_race) reported

    @O2 I have spent the last 1 hour on the phone to CS who cannot find my address as new customer. Online to paraphrase said business address and cannot process ?! Seems ridiculous as is very much a residential address and has been for 100s of years ?!!!

  • j1corange @j1corange (@j1corange) reported

    @O2 I can’t find the Bolt On “Standard Rates in our Euro Zone” I am in Greece with the partners network “Cosmote” but can’t access my data which is very annoying. I have therefore been forced into purchasing the “International” which is completely unfair! Any reply appreciated

  • ChrisHampele ChrisHampele (@ChrisHampele) reported

    @O2 your postcode checker for new accounts doesn't seem to work where the addresses are not numbers... eg TA20 3AD. TW20 0JR or KT13 0QG - can you please fix ASAP....

  • DylanJ84032224 DylanJ (@DylanJ84032224) reported

    @Ryeallen @WokeFisk @O2 Well that’s just stupid ini. I doubt I’ll be sunbathing where I live so I’ll obviously want to go abroad. So your point is completely wrong.

  • flavgough Yvonne, Countess of Upper Savoy 🇪🇺🇬🇧🇫🇷🇨🇭 (@flavgough) reported

    Hi there @O2 - I have a PAYG sim card (with credit on it) and it seems to have 'died'. I use it infrequently but I'm sure it was less than 6 months ago. Please could you help? Thanks!!

  • ChrisHampele ChrisHampele (@ChrisHampele) reported

    @O2 any chance of you acknowledging that it's not currently possible to order from your web site if you don't have a house number... postcodes with only names don't work... Please fix..! i have tried 5-6 postcodes now and all fail..

  • CannyAuldGyruum Abe (@CannyAuldGyruum) reported

    Hi @O2 my son has just updated his iPhone to ios16 and now can't connect to your network. His mobile data says he needs an update but the software is showing as being g up to date. Is there a fix for this?

  • speelingmstake Freya (@speelingmstake) reported

    @O2 Yep. That just says the network is fine. Which is what it always says. That doesn't change anything.

  • allyc375 Alison Cameron 🤍❤️🤍💙💛 (@allyc375) reported

    So angry I must get back to antiques progs. To make matters worse, my phone was lost when I was transported to A&E this week. @O2 will not replace it unless I pay over £200 so can only communicate via laptop. Means I can't phone 999 if I need help eg w dangerous neighbour.

  • lankylegohead Jason (@lankylegohead) reported

    @O2 joined your network over a week ago and it looks like your second attempt to port my number has failed…. How hard can it be really?!