O2 Outage Report in Newbury, West Berkshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newbury, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Newbury, West Berkshire, England
The most recent O2 outage reports came from the following cities: Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham |
Phone | |
| Aldermaston |
Total Blackout | |
| Thatcham |
Phone | |
| Basingstoke |
Total Blackout | |
| Basingstoke |
Phone | |
| Basingstoke |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Don McCall
(@doncmccall) reported
from
Basingstoke, England
@O2 shock performance again. Your customer service team after promising to call me cannot. You haven’t given me my money back, no words can describe your poor handling and lies and deceit #betterwithanothernetwork
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Tammy Gorst
(@Tottyuk) reported
from
Lambourn, England
@Apple @O2 really disappointed in the customer service I am receiving for an iwatch that I have had for 13 months & an update that was required by the watch has caused it to go into a hardware failure & no one taking responsibility & expecting me to pay £326 for a repair!!
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Doug the Prop
(@DougProp) reported
from
Goring, England
Dear @O2 please stop sending me texts about the England rugby team - otherwise I may have to change my network #AsOne #CmonScotland
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Mark Cusack
(@HungerfordMC) reported
from
Hungerford, England
@O2 I hit like but I am on your 12 month upgrade which never happened before.
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Sam
(@shamrocksam) reported
from
Kingsclere, England
@O2 how can my husband @geordiehugbug speak to customer service without a possible waiting time of 30 minutes?
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Katrina
(@1996katrina) reported
from
Newbury, England
@O2 hi do you have any OnePlus devices on O2 refresh ? I want a new phone but don't want to cancel my existing contract for just airtime
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Don McCall
(@doncmccall) reported
from
Basingstoke, England
@O2 can you help sort my order out please?!
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Ian 🙏
(@IANMUSIC25) reported
from
Thatcham, England
Wishes @O2 Would sort their stock issue out ASAP!!! I want the new iPhone 11 Pro
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Jase
(@Jason_Nash) reported
from
Newbury, England
@VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼
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Gordé 🥀🖤
(@ReissOmari) reported
from
Newbury, England
Is there a more inconsistent network in the UK than @o2? Doubt it lol
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Mathew Webber
(@MathewWebber) reported
from
Newbury, England
@O2 Still staring at it. No feedback or errors just keeps spinning :(
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Laide
(@SarahLaide) reported
@O2 shocking customer service from your call centre this morning. Twice I have had the phone disconnected when trying to solve what should be an easy issue.
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Barry Brett
(@DJBazMati) reported
@O2 Thanks for replying. My biggest issue is that I need to receive text messages for 2FA in order to be able to log into my work services, but I cannot receive them at the moment. Can I access my text messages some other way, that doesn't require a mobile signal?
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Ian Davies
(@TheMist1701) reported
Would like to thank @virginmedia for the complete lack of help with my 85 year old dad after stopping his pay as you go contract and told they would help him move to @O2, all they did was send a new SIM card, he has no idea how to transfer the number! #ForgottenGeneration
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Jen Hutchison 💙
(@JenPjam) reported
@O2 trying to use discount code at snow and rock and it says it doesn’t exist, please help
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Aron Townsend
(@azwod55) reported
@O2 only been with you for a week and already I want to cancel my sim only contract 😡
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Mark Bush
(@mjb8028) reported
@bt_uk It’s a bit tricky to know if it’s on or off as I work on Sundays (including the last 2) and even if I was home I wouldn’t be able to message or call because I rely on the wifi to use @o2 wifi calling because the reception is so poor. Surely there’s some sort of past data log??
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Umair Ahmed
(@m333ruu1) reported
@O2 don’t trust this company worst company to engage with. Advisors are liars not trained properly at all usually results in them accusing you of being something or another. 5 days I’ve waited for a call from a manager. Still not heard anything.
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Umair Ahmed
(@m333ruu1) reported
@O2 been with O2 for over 5 years and have used them for over 10 and call comfortably say they have the worst customer service. And always the system that’s causing the problems.
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james
(@jimborees) reported
@O2 what is the best way to get some assistance? The online chat feature is unresponsive and your customer service lines are “closed”
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† E l l i e †
(@ElliesWellies) reported
@O2 And receive calls, just not in Pulborough. I'm aware of this happening to at least 20 others in the area. Apart from leaving your network, what else can we all do? 2/2