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O2

O2 Outage Report in Newbury, West Berkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Newbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Newbury, England

The most recent O2 outage reports came from the following cities: Thatcham, and Newbury.

CityProblem TypeReport Time
Thatcham Internet 10 days ago
Newbury Phone 1 month ago
Thatcham Phone 3 months ago
Aldermaston Total Blackout 8 months ago
Thatcham Phone 1 year ago
Basingstoke Total Blackout 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

  • Jason_Nash
    Jase (@Jason_Nash) reported from Newbury, England

    @VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼

  • HungerfordMC
    Mark Cusack (@HungerfordMC) reported from Hungerford, England

    @O2 I hit like but I am on your 12 month upgrade which never happened before.

  • Tottyuk
    Tammy Gorst (@Tottyuk) reported from Lambourn, England

    @Apple @O2 really disappointed in the customer service I am receiving for an iwatch that I have had for 13 months & an update that was required by the watch has caused it to go into a hardware failure & no one taking responsibility & expecting me to pay £326 for a repair!!

  • ReissOmari
    Gordé 🥀🖤 (@ReissOmari) reported from Newbury, England

    Is there a more inconsistent network in the UK than @o2? Doubt it lol

  • DougProp
    Doug the Prop (@DougProp) reported from Goring, England

    Dear @O2 please stop sending me texts about the England rugby team - otherwise I may have to change my network #AsOne #CmonScotland

  • MathewWebber
    Mathew Webber (@MathewWebber) reported from Newbury, England

    @O2 Still staring at it. No feedback or errors just keeps spinning :(

  • doncmccall
    Don McCall (@doncmccall) reported from Basingstoke, England

    @O2 can you help sort my order out please?!

  • IANMUSIC25
    Ian 🙏 (@IANMUSIC25) reported from Thatcham, England

    Wishes @O2 Would sort their stock issue out ASAP!!! I want the new iPhone 11 Pro

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • _laynaw
    Wanyal (Parody) (@_laynaw) reported

    @O2 nevermind i went to a store and sorted the problem

  • clarer46
    clare (@clarer46) reported

    @O2 I have new sim cards and want to switch to you I have my pac code’s but filing the form isn’t working can anyone help!

  • tompeck
    Tom Peck (@tompeck) reported

    @O2 Well I have now found somewhere with wifi and used the app not the phone number to cancel my tariff change and buy the 500MB bolt-on I originally called up to do an hour ago, so it’s sorted but what absolute howling ridiculousness.

  • waqas_bey
    WAX (@waqas_bey) reported

    Dear @O2 you have disconnected my service, which is clearly linked to an order of an e-sim this Morning. I have no way of making premium Brazilian phone calls now… Can you put my line back up asap. I sent you DM Also your company name is rubbish is it 0 or an O?

  • join4te
    Jay (@join4te) reported

    @O2 Day 38 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

  • StephJo160
    Steph Jones (@StephJo160) reported

    @O2 have taken over my number without sending me a new SIM. They've left me without a mobile network with two young kids who are currently poorly. I have no way of contacting doctors or 111 if I need to.

  • Goutam54206511
    Goutam (@Goutam54206511) reported

    @O2 please help- I have not received the replacement SIM that I requested last week Monday. Every time I call, customer service executive says they will send another one. Please help @O2

  • hanaplana
    hannah coad (@hanaplana) reported

    @O2 I have been passed through 5 departments, been on hold for 45 minutes and now been cut off. I just want to get a label to return an order!! Your website has no information. Please help!!

  • LadyOliviaFox
    Peregrine Nipsy (@LadyOliviaFox) reported

    @O2 So I'm still without a working phone and your support staff have failed me on three occasions in one day. Not very happy at all.

  • KIRSTL
    kirsty (@KIRSTL) reported

    @O2 If I have o2 wifi on using my home wifi - would calls being received in be affect by this phone mass outage ?