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O2 outages and service status in Newbury, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Newbury, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 4: Problems at O2

O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Newbury, England

The most recent O2 outage reports came from the following cities: Thatcham.

CityProblem TypeReport Time
Thatcham Internet 1 month ago
Newbury Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

  • shamrocksam
    Sam (@shamrocksam) reported from Kingsclere, England

    @O2 how can my husband @geordiehugbug speak to customer service without a possible waiting time of 30 minutes?

  • doncmccall
    Don McCall (@doncmccall) reported from Basingstoke, England

    @O2 can you help sort my order out please?!

  • 1996katrina
    Katrina (@1996katrina) reported from Newbury, England

    @O2 hi do you have any OnePlus devices on O2 refresh ? I want a new phone but don't want to cancel my existing contract for just airtime

  • IANMUSIC25
    Ian 🙏 (@IANMUSIC25) reported from Thatcham, England

    Wishes @O2 Would sort their stock issue out ASAP!!! I want the new iPhone 11 Pro

  • MathewWebber
    Mathew Webber (@MathewWebber) reported from Newbury, England

    @O2 Still staring at it. No feedback or errors just keeps spinning :(

  • doncmccall
    Don McCall (@doncmccall) reported from Basingstoke, England

    @O2 shock performance again. Your customer service team after promising to call me cannot. You haven’t given me my money back, no words can describe your poor handling and lies and deceit #betterwithanothernetwork

  • Jason_Nash
    Jase (@Jason_Nash) reported from Newbury, England

    @VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼

  • HungerfordMC
    Mark Cusack (@HungerfordMC) reported from Hungerford, England

    @O2 I hit like but I am on your 12 month upgrade which never happened before.

  • ReissOmari
    Gordé 🥀🖤 (@ReissOmari) reported from Newbury, England

    Is there a more inconsistent network in the UK than @o2? Doubt it lol

  • DougProp
    Doug the Prop (@DougProp) reported from Goring, England

    Dear @O2 please stop sending me texts about the England rugby team - otherwise I may have to change my network #AsOne #CmonScotland

  • Tottyuk
    Tammy Gorst (@Tottyuk) reported from Lambourn, England

    @Apple @O2 really disappointed in the customer service I am receiving for an iwatch that I have had for 13 months & an update that was required by the watch has caused it to go into a hardware failure & no one taking responsibility & expecting me to pay £326 for a repair!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • waynetuckwell
    Wayne Tuckwell 💚🖤 (@waynetuckwell) reported

    @O2 why can I not sign in to pay my bill? Tried Windows device, MacBook and iPhone and keep getting “too many redirects” when trying to authenticate.

  • BlueChefCTID
    Paul Baker 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@BlueChefCTID) reported

    @O2 @dermothill11 If O2 could leave Virgin that would solve the problem because whatever they touch it doesn’t work, O2 was better before the Partnership or takeover, they sent me a link today for 5g, please tell who thought they wasn’t getting this as part of their deal anyway, beggars belief !!!

  • GhostedYouB
    Ghost (@GhostedYouB) reported

    FIX YOUR **** ***** @O2

  • MrZacJamesB
    Mr B’s History (@MrZacJamesB) reported

    @O2 Cannot make a bill payment via Apple Pay or card on the app or browser. Nothing wrong with funds or the card. I’ve tried to contact someone and the app similarly fails to do that. The systems at O2 since Virgin have taken over are dreadful. Any help?

  • thegrumpyjock
    George Howie (@thegrumpyjock) reported from Pontefract, England

    @O2 You have already told me you can't help as you can't trace a payment via chat so then I yet again needed to deal with your shocking customer service team on phone wasting my own time yet again this is all despite my account being settled because I paid the bill

  • TheWhogg
    Emeritus Prof Alpaca McSputum (@TheWhogg) reported

    @OzSabb77 @arokorol @O2 Yep he's only a few miles away from the PLA-controlled areas. Probably the first signal it found (especially if the plane landed from the east) followed by a closer one. I had to turn off roaming after visiting Bayt Lehm for fear of being billed thousands.

  • awaismajmal
    hummm (@awaismajmal) reported

    @arokorol @O2 What's your problem?

  • waterson_mike
    Mike Waterson (@waterson_mike) reported

    @O2 Foned 202 last night and got told priority to be unblocked within 24 hrs....no joy again...getting sent around in circles..nobody seems to know what they are doing .went on 202 again today ..on for 23 minutes..got cut off at o2 end ! ...absolutely fed up tbh HELP !!

  • MANUELA12614661
    MANUELA🇨🇭🇺🇦🇮🇱 (@MANUELA12614661) reported

    @arokorol @O2 It happened to me as well in 2024 in Jerusalem with my swiss network. Revert to your network , ask to apologize and for a small refund to give back to some Israel Charity Org.

  • LouiseM30692137
    Lou Mc (@LouiseM30692137) reported

    @O2 I've reported on the my network app and they say there is a mast down but it's ALL THE TIME. it's horrendous.