O2

O2 Outage Report in Newbury, West Berkshire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newbury, West Berkshire, England 11/07/2025 06:15

November 07: Problems at O2

O2 is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

  • HungerfordMC Mark Cusack (@HungerfordMC) reported from Hungerford, England

    @O2 I hit like but I am on your 12 month upgrade which never happened before.

  • MathewWebber Mathew Webber (@MathewWebber) reported from Newbury, England

    @O2 Still staring at it. No feedback or errors just keeps spinning :(

  • ReissOmari Gordé 🥀🖤 (@ReissOmari) reported from Newbury, England

    Is there a more inconsistent network in the UK than @o2? Doubt it lol

  • Jason_Nash Jase (@Jason_Nash) reported from Newbury, England

    @VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼

  • DougProp Doug the Prop (@DougProp) reported from Goring, England

    Dear @O2 please stop sending me texts about the England rugby team - otherwise I may have to change my network #AsOne #CmonScotland

  • Tottyuk Tammy Gorst (@Tottyuk) reported from Lambourn, England

    @Apple @O2 really disappointed in the customer service I am receiving for an iwatch that I have had for 13 months & an update that was required by the watch has caused it to go into a hardware failure & no one taking responsibility & expecting me to pay £326 for a repair!!

  • IANMUSIC25 Ian 🙏 (@IANMUSIC25) reported from Thatcham, England

    Wishes @O2 Would sort their stock issue out ASAP!!! I want the new iPhone 11 Pro

  • doncmccall Don McCall (@doncmccall) reported from Basingstoke, England

    @O2 can you help sort my order out please?!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • gunner712004 Gunner712004 (@gunner712004) reported

    @O2 I’m on WiFi, I don’t think the website loads either, no problems with any other site

  • AyadGazi Ayad A Al Gazi (@AyadGazi) reported

    @O2 O2 is one of the worst network if not the worst ever!! Over 6 weeks of complaints and over 537 minutes of telephone calls and over 10 times been promised a call back … nothing received to this day!!!!

  • apakula Andy Pakula (@apakula) reported

    @O2 @O2 - you may legally be within your rights to keep the more than £5000 you siphoned from my bank account for service I NEVER USED and was unaware of, but... HAVE YOU NO SENSE OF DECENCY?

  • MatthewGrove89 Matthew Grove (@MatthewGrove89) reported

    So firstly @O2, why is the customer service so bad? & why is it so hard to find somewhere with the iPhone 12 in blue? It shouldn’t be this hard to upgrade & tbh, I’m getting real fed up of the back & forth with no help! I’m not usually this grumpy but today was something else!😤

  • AyadGazi Ayad A Al Gazi (@AyadGazi) reported

    @O2 O2 most definitely is one of the worst networks if not the worst ever!!! Over 6 weeks of complaints and over 537 minutes of telephone calls and over 10 promises of call back…yet nothing has happened!!!

  • kaxtherine1 Katherine (@kaxtherine1) reported

    @O2 how do I pay off and cancel a phone contract??? Thanks

  • MatthewGrove89 Matthew Grove (@MatthewGrove89) reported

    Hey @O2, last week I tried to upgrade my phone to the iPhone 12 in blue in Westfield Stratford & the shop didn’t have the right one I was after. Fair enough. Today, the employee at White City seemed distracted, wasn’t really paying attention & wasn’t much help. I was told to call

  • apakula Andy Pakula (@apakula) reported

    @O2 simply say that they are within the law to keep my £5000+ even though I've never used it. Watch out for direct debit abuse and watch out for @O2 in particular!

  • ACZglinska Aleks Zglińska (@ACZglinska) reported

    @apakula @O2 Damn. The mobile phone industry is notoriously problematic when it comes to calrity of charges etc. I hope it gets resolved.

  • lucyolivia19 Lucy (@lucyolivia19) reported

    @O2 @O2 it’ll work randomly for about 5 minutes and then stops. If I manage to get data it’s often 3G or extremely slow. I’ve been contacting you about it since April.