O2 Outage Report in Thatcham, West Berkshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at O2
O2 is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (11%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent O2 outage reports came from the following cities: Basingstoke and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Phone | |
| Basingstoke |
Phone | |
| Newbury |
Phone | |
| Basingstoke |
Phone | |
| Basingstoke |
Phone | |
| Basingstoke |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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Mathew Webber
(@MathewWebber) reported
from
Newbury, England
@O2 Still staring at it. No feedback or errors just keeps spinning :(
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Don McCall
(@doncmccall) reported
from
Basingstoke, England
@O2 can you help sort my order out please?!
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Mark Cusack
(@HungerfordMC) reported
from
Hungerford, England
@O2 I hit like but I am on your 12 month upgrade which never happened before.
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Gordé 🥀🖤
(@ReissOmari) reported
from
Newbury, England
Is there a more inconsistent network in the UK than @o2? Doubt it lol
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Tammy Gorst
(@Tottyuk) reported
from
Lambourn, England
@Apple @O2 really disappointed in the customer service I am receiving for an iwatch that I have had for 13 months & an update that was required by the watch has caused it to go into a hardware failure & no one taking responsibility & expecting me to pay £326 for a repair!!
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Don McCall
(@doncmccall) reported
from
Basingstoke, England
@O2 shock performance again. Your customer service team after promising to call me cannot. You haven’t given me my money back, no words can describe your poor handling and lies and deceit #betterwithanothernetwork
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Ian 🙏
(@IANMUSIC25) reported
from
Thatcham, England
Wishes @O2 Would sort their stock issue out ASAP!!! I want the new iPhone 11 Pro
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Jase
(@Jason_Nash) reported
from
Newbury, England
@VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼
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Doug the Prop
(@DougProp) reported
from
Goring, England
Dear @O2 please stop sending me texts about the England rugby team - otherwise I may have to change my network #AsOne #CmonScotland
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Iona Johnson
(@iobanona) reported
@O2 She is a pay monthly customer and it was a Samsung A51.
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Amy Newton
(@Ajnewt1995) reported
@O2 Travelling up and down the country often and I get E or at best 3G
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mandy davis
(@bopeep72) reported
@SkyUK @O2 Is there a problem in Dh61ph. No internet , 4g not working and no phone signal .
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john harvey
(@jjhpinto) reported
@O2 easily the worst network in the U.K. total fall from grace. 1hr on the phone today for the 3rd time trying to get my PAC working. Retentions to CS, back to retentions back to CS who tried to pass me back. Total **** show. Promised call back at 3pm…..I’ll wait shall I?
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Conner Silverstein | 🇬🇧 & 🇫🇷
(@silverstein_uk) reported
@O2 , Could I rejoin your network? I left due to personal issues but could you forgive me and allow me back 🥺. Could I pm you? 💙
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corinne munoz
(@MunozSaiz) reported
@O2 hi I received a text yesterday to say my direct debit has been cancelled, I tried to call but couldn’t get through. You now appear to have cancelled my account . I now can’t call as I have no signal, I tried WiFi calling too and that doesn’t work can anyone help
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Auntie of swans 🦢🚲🇬🇧🏴🇺🇦
(@SparklyG) reported
@EE @O2 @ThreeUK How can I find out whether an old iPhone 5S is locked to a network? Thanks
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Paul
(@paulhayward200) reported
@O2 @EE It’s a sad fact that what used to be good networks you now have to take them to the ombudsman to get any thing done. They both offer terrible customer service and could not care less about their customers. Believe me I have had better customer service from 3.
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@O2 can an account been registered for Access For You without the customer promise or authorization?
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Nancy Bewshear
(@NBewshear) reported
@O2 New sim sent did not solve issue it’s been over a month now I have not had data network