O2

O2 Outage Report in Thatcham, West Berkshire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thatcham, West Berkshire, England 10/28/2025 06:50

October 28: Problems at O2

O2 is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • DougProp Doug the Prop (@DougProp) reported from Goring, England

    Dear @O2 please stop sending me texts about the England rugby team - otherwise I may have to change my network #AsOne #CmonScotland

  • IANMUSIC25 Ian 🙏 (@IANMUSIC25) reported from Thatcham, England

    Wishes @O2 Would sort their stock issue out ASAP!!! I want the new iPhone 11 Pro

  • Jason_Nash Jase (@Jason_Nash) reported from Newbury, England

    @VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼

  • Tottyuk Tammy Gorst (@Tottyuk) reported from Lambourn, England

    @Apple @O2 really disappointed in the customer service I am receiving for an iwatch that I have had for 13 months & an update that was required by the watch has caused it to go into a hardware failure & no one taking responsibility & expecting me to pay £326 for a repair!!

  • HungerfordMC Mark Cusack (@HungerfordMC) reported from Hungerford, England

    @O2 I hit like but I am on your 12 month upgrade which never happened before.

  • ReissOmari Gordé 🥀🖤 (@ReissOmari) reported from Newbury, England

    Is there a more inconsistent network in the UK than @o2? Doubt it lol

  • MathewWebber Mathew Webber (@MathewWebber) reported from Newbury, England

    @O2 Still staring at it. No feedback or errors just keeps spinning :(

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • BrokenRobot TASTY LIKE A RAINDROP, BrokenRobot's got The Look (@BrokenRobot) reported

    @tiffstevenson @O2 Serbia's network doesn't enter into mutual roaming agreements with anyone else's networks, so those other networks pay enormous fees to Serbia for use of its network.

  • Chris_Whitaker1 Chris Whitaker (@Chris_Whitaker1) reported

    Time to just pay up and F off from 02 no signal at all on a Saturday on 4G THE WORST phone signal I’ve had since owning a mobile @o2

  • jesscakatie Jessica Russell (@jesscakatie) reported

    Can someone from @O2 please help. I've been trying to call to cancel my phone and pay a bill but it gets to an hour on hold and cuts off...

  • OliverRoper_ Oliver Roper (@OliverRoper_) reported

    @O2 had poor signal for over 3 months with O2 @EE was never an issue. Person via DM has told me the network in my area is “busy” and I’ve been “unlucky” with this. No help. #o2 #1starcustomerservice

  • HildaOgdenOnSea Hilda Ogden (@HildaOgdenOnSea) reported

    @O2 I’ve raised it repeatedly throughout the four mistaken days I’ve been with you. I’ve spent more time chatting to your dire customer service than my own family, friends, and pets. In fact, I’ve just finished a 40 minute call. Not even my first of the day.

  • PhilLearney Phil Learney (@PhilLearney) reported from Bromley, England

    @O2 I can now see why you wanted to take this private, spent £2k plus with you at midday, three hours later a customer service representative is verbally laughing at us over the phone because the sims haven’t transferred. 🙄

  • BeakyTweeter Habbott :-) (@BeakyTweeter) reported

    @O2 Help!!! I hardly ever have signal or 4G anymore anywhere in the country!! What have you done?! 😭😭😭

  • Kezzadosurf Kerwal (@Kezzadosurf) reported

    @O2 @Apple appauling customer service at the Nottingham O2 shop. Just needed to buy a replacement iPhone phone for my very ill mum!! Tried to overcharge me in order to change my contract! Would like to discuss this further! Thank goodness @johnlewishelp was next door. V helpful!

  • MattPCart Matt Cartwright (@MattPCart) reported

    @tiffstevenson @O2 This is why I insist on buying unlocked phones so I can buy a cheap-*** SIM when I get somewhere my network doesn't cover. Thought this crap was a thing of the past though. Seems not.

  • bryer Bryer (@bryer) reported

    @eurorich @O2 Just request your PAC code from the automated line and that will cancel your contract. Text PAC to 65075 and leave.