O2 Outage Report in Thatcham, West Berkshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 26: Problems at O2
O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent O2 outage reports came from the following cities: Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham |
Phone | |
| Aldermaston |
Total Blackout | |
| Thatcham |
Phone | |
| Basingstoke |
Total Blackout | |
| Basingstoke |
Phone | |
| Basingstoke |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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Tammy Gorst
(@Tottyuk) reported
from
Lambourn, England
@Apple @O2 really disappointed in the customer service I am receiving for an iwatch that I have had for 13 months & an update that was required by the watch has caused it to go into a hardware failure & no one taking responsibility & expecting me to pay £326 for a repair!!
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Don McCall
(@doncmccall) reported
from
Basingstoke, England
@O2 can you help sort my order out please?!
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Ian 🙏
(@IANMUSIC25) reported
from
Thatcham, England
Wishes @O2 Would sort their stock issue out ASAP!!! I want the new iPhone 11 Pro
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Gordé 🥀🖤
(@ReissOmari) reported
from
Newbury, England
Is there a more inconsistent network in the UK than @o2? Doubt it lol
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Doug the Prop
(@DougProp) reported
from
Goring, England
Dear @O2 please stop sending me texts about the England rugby team - otherwise I may have to change my network #AsOne #CmonScotland
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Mark Cusack
(@HungerfordMC) reported
from
Hungerford, England
@O2 I hit like but I am on your 12 month upgrade which never happened before.
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Don McCall
(@doncmccall) reported
from
Basingstoke, England
@O2 shock performance again. Your customer service team after promising to call me cannot. You haven’t given me my money back, no words can describe your poor handling and lies and deceit #betterwithanothernetwork
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Jase
(@Jason_Nash) reported
from
Newbury, England
@VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼
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Mathew Webber
(@MathewWebber) reported
from
Newbury, England
@O2 Still staring at it. No feedback or errors just keeps spinning :(
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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M
(@XboxBonesE) reported
@IvyTenebrae @O2 I had this **** too....I was only with them 2 days and they pissed me off!! Then it took 2-3 months to sort it.....go to @Ofcom xx
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Taylor
(@strouders92) reported
@O2 If I’ve signed up to another contract and been given a free 6 months of prime, is there a reason it keeps coming up with an error message? Is it because I’ve already got an account? I did cancel my prime but it still won’t let me activate it
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Mark A Knights
(@MAKnights) reported
Shambolic service from @virginmedia and @o2. My dad was sent an O2 SIM. I've been on the phone for an hour, 4 different numbers and still non the wiser on how to port his number to the new SIM. Call centre staff just don't listen or have no idea what I'm asking of them.
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💀💜CarrieGhoul🖤💀
(@GamerGhoul6) reported
@TheMeowtingz @O2 I forget you are just up the road! Same here, and every couple of days I'm getting texts saying they are improving the signal...
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martin witherford
(@mrtnwith) reported
@O2 I am still trying to contact customer support regarding a spend cap if I don’t get to speak to somebody soon I will be cancelling my direct debits
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@mrtnwith @O2 @mrtnwith same here I might do that as well stop my direct debits if you can’t speak to customer services.
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Jay
(@join4te) reported
@O2 Day 83 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Jorden Whiffin
(@MrsWhiffin) reported
@O2 Have you been that busy that it’s taken since the 17th January? The anxiety you are causing due to your fault is inexcusable, especially in the current financial climate. I expect a phone call like I was promised with a resolution today.
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Joe Gibson
(@JoeGibson_live) reported
@O2 I’m on hold again so to get through would be helpful to be honest. I do really appreciate a quick response tho. I have just got virgin media and been asked to contact o2 about the internet speed double up as o2 customer.
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SnuggleBear
(@snuggle_bear1) reported
@jamesy_c1 @O2 What crap customer service, if they can't supply the one you ordered surely they supply an alternative rather than making you wait for weeks on end.