O2

O2 Outage Report in Thatcham, West Berkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thatcham, West Berkshire, England 07/16/2025 15:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • shamrocksam Sam (@shamrocksam) reported from Kingsclere, England

    @O2 how can my husband @geordiehugbug speak to customer service without a possible waiting time of 30 minutes?

  • 1996katrina Katrina (@1996katrina) reported from Newbury, England

    @O2 hi do you have any OnePlus devices on O2 refresh ? I want a new phone but don't want to cancel my existing contract for just airtime

  • doncmccall Don McCall (@doncmccall) reported from Basingstoke, England

    @O2 shock performance again. Your customer service team after promising to call me cannot. You haven’t given me my money back, no words can describe your poor handling and lies and deceit #betterwithanothernetwork

  • doncmccall Don McCall (@doncmccall) reported from Basingstoke, England

    @O2 can you help sort my order out please?!

  • ReissOmari Gordé 🥀🖤 (@ReissOmari) reported from Newbury, England

    Is there a more inconsistent network in the UK than @o2? Doubt it lol

  • Tottyuk Tammy Gorst (@Tottyuk) reported from Lambourn, England

    @Apple @O2 really disappointed in the customer service I am receiving for an iwatch that I have had for 13 months & an update that was required by the watch has caused it to go into a hardware failure & no one taking responsibility & expecting me to pay £326 for a repair!!

  • MathewWebber Mathew Webber (@MathewWebber) reported from Newbury, England

    @O2 Still staring at it. No feedback or errors just keeps spinning :(

  • IANMUSIC25 Ian 🙏 (@IANMUSIC25) reported from Thatcham, England

    Wishes @O2 Would sort their stock issue out ASAP!!! I want the new iPhone 11 Pro

  • Jason_Nash Jase (@Jason_Nash) reported from Newbury, England

    @VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼

  • HungerfordMC Mark Cusack (@HungerfordMC) reported from Hungerford, England

    @O2 I hit like but I am on your 12 month upgrade which never happened before.

  • DougProp Doug the Prop (@DougProp) reported from Goring, England

    Dear @O2 please stop sending me texts about the England rugby team - otherwise I may have to change my network #AsOne #CmonScotland

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SharonM44531978 Sharon McCarthy (@SharonM44531978) reported

    @O2 requested an eSIM yesterday as my plastic SIM card is broke have had no network from yesterday morning and still no eSIM

  • icedvow2 icedvow (@icedvow2) reported

    @O2 hi, i’ve got a second-hand iphone x and it says No Service. can you check if the IMEI is blocked on your network?

  • sallygrigalis Sally Grigalis (@sallygrigalis) reported

    Hi @O2, please can you explain why there’s suddenly no signal in the Godalming GU8 area? Was fine until the recent mast work so when will it be fixed please?

  • rickyh80 RickyGallagherHarris (@rickyh80) reported

    @O2 hi I'm having problems using priority to book kneecap tickets in the presale it takes me to @TicketmasterUK presale page but not onto the actual presale just says presale going on

  • Amanda20125308 Amanda Beesley (@Amanda20125308) reported

    Worst customer service ever from @O2 Raised a complaint, several weeks later they tried to contact me but I was driving so they closed the complaint!!!! And all of this is due to the incompetence of the staff at the Livingston branch 😡 @virginmedia

  • Petersm34535768 Peter smith (@Petersm34535768) reported

    @O2 Hi could you help me please on my phone accounts I’ve always had staff discount since I’ve retired but it now seems not to be available anymore. I believe this was a part of my retirement package

  • JoeMartin73 JM (@JoeMartin73) reported

    @EnglandRugby @USARugby @O2 Poor Ted Hill still can’t get a start! Utterly ludicrous! What more does he have to do ? Seriously!

  • runtothrescue Run to the rescue with love (@runtothrescue) reported

    @O2 any update on the error 400 issue when trying to log in? I'm trying to upgrade but can't because I cant log in to check out

  • steveps83 steveps83 (@steveps83) reported

    I swear if your on @o2 and live in paddock wood Kent the re option is a bag of ****. I'd get better reception in Ukraine with the war going off.

  • Thurstan1982 Thurstan Wright (@Thurstan1982) reported

    @O2 Terrible stuff from O2 and DPD. Phone upgrade ordered. Phone delivered but only my wife in and she didn't have the PIN to accept the delivery. No redelivery the next day and phone sent back to O2 and new contract cancelled! Surely more flexibility needed around deliveries.