O2

O2 Outage Report in Enfield Lock, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Enfield Lock, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Enfield Lock, Greater London, England 04/01/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Enfield Lock, Greater London, England

The most recent O2 outage reports came from the following cities: London, Newham, Wembley, Paddington, City of London, Hackney, Barnet, Enfield Town, Kensington, Poplar, Muswell Hill, Chingford, Ilford, Hatfield and Sawbridgeworth.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomNewham Phone
United KingdomWembley Internet
United KingdomLondon Total Blackout
United KingdomPaddington Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Enfield Lock, England

Latest outage, problems and issue reports in Enfield Lock and nearby locations:

  • amylouisestone Amy Stone (@amylouisestone) reported from London, England

    @O2 I have also been doing this too. If this problem persists, then what?

  • JanGoodeve Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England

    @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

  • EightyThor 🥷🏾✨ (@EightyThor) reported from Stratford, England

    When is the @O2 website not down?

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    @under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

  • BhattMilli Mamta Milli Bhatt (@BhattMilli) reported from Poplar, England

    @O2 it says I have used my LW voucher for back to the future when I have not and I am trying to book it now. Can you help with resetting or giving me another voucher code please thank you.

  • SuarezFusters Jose Suarez (@SuarezFusters) reported from Ealing, England

    @O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • Mr_Rafal Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • sarahbennetto Sarah Bennetto (@sarahbennetto) reported from Hackney, England

    @O2 @ODEONCinemas Hello, team! My friend @janelamacraft & I tried all yesterday to get the Priority app movie ticket for next week. But it gave an error code all day. How does it work for this coming Monday 12 July? Pretty please could you help? Thanks so so much.

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • philter66 Phil Turner (@philter66) reported from Hatfield, England

    @O2 simply dreadful customer experience tonight -felt really let down

  • Lifestyleyourh1 Lifestyleyourhealth (@Lifestyleyourh1) reported from Ilford, England

    @matthewbri1 @O2 I’m having the same problem so there must be an issue

  • williamhann86 William Hann (@williamhann86) reported from Hackney, England

    @JohnnyBooshay @O2 Sucks man!

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)

  • deltabug Deltabug (@deltabug) reported from East Ham, England

    Ok @O2 why is my 4G not working? I live in London, I shouldn't be struggling to load a webpage

  • appletonjack Jack Appleton (@appletonjack) reported from Camden Town, England

    @Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭

  • rachelnewman009 RN009 (@rachelnewman009) reported from Romford, England

    @O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.

  • sinajtojayz Janis Sinaj (PISCES) (@sinajtojayz) reported from Ilford, England

    @O2 I’m freaking fuming bill is up to date since Monday my phone still remains disconnected WTF...! Been promised since Monday to be reconnected..! Forking sort it out 🤬🤬

  • Mr_Rafal Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    @O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • GunnComics Jay Gunn (@GunnComics) reported

    @O2 So if I get into trouble for refusing to leave an 02 shop while trying to close down my contract (for the fourth time) after being advised to take such action by an 02 rep’ then this is on 02. Just making this public here. Wish me luck as my stress levels are through the roof.

  • hazzafors Harry Forsyth (@hazzafors) reported

    Is there anything worse than having full bar 4G, but not actually being able to use the network? @O2

  • EntymeWatches EntymeWatchRepairs (@EntymeWatches) reported

    @O2 network is ridiculous. I switched from @EE for no reason. Having 2 sims In my phone proves #EE has coverage whereva I go. #o2 struggles even when I'm at home. Can't wait for my contract to end!

  • FraserC69 Fraser Campbell (@FraserC69) reported

    @GunnComics @O2 Yeah, I'm with Three and tried to cancel an old contract and enact a new one. Instead, they demanded that I cancel the new contract and upgrade the old one for more money, or they wouldn't transfer my number. I was conned out of an additional £5 a month. And this took HOURS.

  • TheJuicyFruit14 Rob (@TheJuicyFruit14) reported

    @O2 Hi there. Recently moved to O2 however I’ve found the signal to be poor in some areas I frequent. I’ve a SIM Only added to my partners plan. I’m within the 14 day cooling off with this, if I request a PAC will this cancel or cause any extra charges before full cancellation?

  • GunnComics Jay Gunn (@GunnComics) reported

    @FraserC69 @O2 It’s like dealing with Terry Gilliam’s bureaucratic dystopia. I’m going back to the shop (third time now) and will refuse to leave like I have been told. The stress and pressure of now having to take such action stinks. Now I will look like a trouble maker in public. :( :(

  • LveLuvLeo Leo (@LveLuvLeo) reported

    @O2 Epitome of rubbish service! It’s your mast that’s down, I want an update to when it will be fixed and you tell me it’s giff gaff and they say it’s you!

  • LveLuvLeo Leo (@LveLuvLeo) reported

    @O2 But your website under coverage shows it’s YOUR mast that’s down in my area!??? LS8. I want a proper update when this will be fixed!!!

  • Toffeelewl Lewis Hughes (@Toffeelewl) reported

    @LeeFMc83 @O2 Have you rung the depot mate? These phone companies always seem to do the absolute minimum. Either that or cancel and go walk into a store with stock from another network? #coolingoffperiod

  • chatterbear Rebbie McGee 💙 (@chatterbear) reported

    @O2, Hi there, your Hairspray offer is not working on the @LondonColiseum website.