O2 Outage Report in Enfield Lock, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Enfield Lock, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (24%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Enfield Lock, Greater London, England
The most recent O2 outage reports came from the following cities: London, Tottenham, Dagenham, Poplar, Ealing, Leyton, Romford, Hampstead, Hornsey, Hackney, Newham, Broxbourne, City of Westminster, Tower Hamlets and Ware.
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Community Discussion
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O2 Issues Reports Near Enfield Lock, England
Latest outage, problems and issue reports in Enfield Lock and nearby locations:
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Tom Byford (@tombyford) reported from Paddington, England
@_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle
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Elizabeth Waight (@ElizabethWaight) reported from Poplar, England
After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.
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Irene Barnett (@Thestylist4you) reported from Poplar, England
@LiamYulhanson @O2 What 😳 thats terrible Liam.x
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Robert Frame (@hiaw61) reported from Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Elizabeth Waight (@ElizabethWaight) reported from Poplar, England
@KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉
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Alex (@Alx_R_M) reported from Paddington, England
@O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou
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Mr Grayburn (@PaulGrayburn) reported from Romford, England
Hey @O2 I wish you’d stop shoving Disney+ down my throat as an extra. What would be nice is being able to share my data with my son but you won’t allow that. My biggest regret rejoining you. Probably wouldn’t of bothered if I knew!
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Alison Burns 💃🏻💋 (@AlisonBurnsy) reported from Borehamwood, England
@O2 I really need to speak to someone urgently im@trying to pay@my bill and it’s saying zero balance but I can’t call use my internet or text I need my phone and I can’t get through to anyone to sort it pls message me to help£
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Charles Howarth (@HowarthCharles) reported from Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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Serbayy’ (@SerbayOzcann) reported from Hackney, England
@O2 Whenever i got to Bournemouth im losing the signal on the beach straight away
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Gill Kirby (@GillKirby) reported from Islington, England
@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
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Lebby Eyres (@LebbyE) reported from Islington, England
I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.
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William Hill (@hillww1) reported from Stratford, England
@O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂
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Serbayy’ (@SerbayOzcann) reported from Hackney, England
@O2 Your service doesnt work in Bournemouth lol
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England
@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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steve the taxi (@stephenhdg) reported from Ilford, England
@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
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John Till (@JohnTillUK) reported from City of London, England
@yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though
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Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@TaniaAlcor) reported from Kensington, England
@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.
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Gill Kirby (@GillKirby) reported from Islington, England
@O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Liam Wilson-Cobb (@Only_One_Cobby) reported
@O2 Hi, trying to redeem my Apple Music offer and it says the code has already been used. Any help on this please :)
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Casey H (@DizzyTart85) reported
@O2 He was unable to do this due to his damage screen. He could any accept calls via blue tooth in the vehicle nothing else
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HC (@HC1998) reported
@O2 @CWOA It wouldn’t be worth it to put up with O2 as your provider! Rubbish signal everywhere and rubbish customer service! Do not go with O2!
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Rhoda Sell (@RhodaSell) reported
@O2 I've now been waiting on the O2 insurance claim line to try and get through for 40 minutes. Can I go in-store? Is there a better time to ring or how long is expected wait time? I don't want to hang up after waiting this long but need to join a work call
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Seani D’man (@LoverSeani) reported
@O2 5G off, 4G 2 meg... is there a issue, your Cornerstone partner @VodafoneUK is the same
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Ivan Luyimbazi (@iluyimbazi) reported
@O2 your mobile data is off in TN24 0. I can’t wait to leave you guys. On top of being slow now totally off
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Andrew Leckie (@leckie_andrew) reported
@O2 @Apple Would never go to O2 again, lied about available contracts just too get me to join
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Rachel Berry (@mumto4berryboys) reported from Elgin, Scotland
@O2 very angry. Had a fraud made in my name and account. I was told I would be contacted within 10days from the fraud team. Nothing 30days later. Tried to phone and got a very rude person who hung up on me claiming it might not have been fraud and just me?! I would know if I had!
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CLJ (@christinej_xoxo) reported
@O2 are the biggest bunch of Liars ever! Customer service is diabolical! 😡
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The Logical Gooner (@searlypants) reported
@O2 Why are you doing nothing about customer data/orders being leaked to scammers? Ordered SIM on Saturday, call from scammers today who knew all the details - calls from 0333 344 0541. This has been going on for more than a year.