O2 Outage Report in Enfield Lock, Greater London, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Enfield Lock, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 21: Problems at O2
O2 is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (26%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Enfield Lock, Greater London, England
The most recent O2 outage reports came from the following cities: City of Westminster, London, Hackney, City of London, Harringay, Camden Town, Loughton, Newham and Barnet.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Enfield Lock, England
Latest outage, problems and issue reports in Enfield Lock and nearby locations:
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John Francis William Apted (@SwissFrankIsGon) reported from Kensington, England
@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
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A dollop of kindness (@Pretty_Gorge) reported from City of London, England
@creditkarma Tried the link and there’s no live chat option. Can you please help to avoid my @O2 mobile phone account being used fraudulently!!! #creditscore #poorcustomerservice #fraud
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Peter Ives (@peterives50) reported from Enfield Lock, England
@O2 Happy Monday to everyone but O2 who still can't sort out my text and calls problems after at least a month 😡
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NAIJA BOI (@MANLIKENAIJA) reported from Islington, England
@O2 APP AND WEBSITE DOWN SINCE 9:58AM !!! YOU PEOPLE OWE ME MONEY !!! IMMA FIND A WAY TO SUE YOU 🙃🙃🙃
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A dollop of kindness (@Pretty_Gorge) reported from London Colney, England
@O2 on your live chat for 15mins about fraudulent activity on my mobile account. Can someone help?!?!?!
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⚡️Emma⚡️ (@electriccandles) reported from London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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mark (@PieFaceMark) reported from London Colney, England
@O2 hello. I have just moved over to O2 and am considering buying a phone from the company Oneplus. I have read that Oneplus phones don't work with the O2 5g network, is this correct? I don't want to buy the phone then realise I can't receive 5g. Thanks in advance
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fiono (@ksjsowhat) reported from Barnet, England
@O2 I made an order on the 27th of October and it’s still not in process, I absolutely need the phone I ordered within two weeks, could you help me please ?
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NAIJA BOI (@MANLIKENAIJA) reported from London Colney, England
£105.03 A MONTH AND FOR THE LAST 6 MONTHS NO NETWORK !!! @O2 DO BETTER
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fiono (@ksjsowhat) reported from Paddington, England
@O2 anything you can help with?
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Adam Farnsworth (@farnsworth_adam) reported from Romford, England
@O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.
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NAIJA BOI (@MANLIKENAIJA) reported from London Colney, England
@O2 worst bloody network on the planet 6 FREAKING MONTHS I HAVE NOT BEEN ABLE TO USE MY PHONELINE DIE TO A MAST PROBLEM AND I AM STILL FORCED TO PAY FOR IT AND THEN HAVE TO PAY FOR ANOTHER NETWORK SIM JUST TO STAY AFLOAT KMT NEVER AGAIN
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Federica Parise (@cityposer) reported from Kensington, England
@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
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Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England
@o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email
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Shane (@Shaneyfirkins96) reported from London, England
Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released
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Matt Ribbins (@MattRibbins) reported from Poplar, England
@andrewwhyman @O2 Hmm maybe. My point about the network unreliability still stands. Walk to the shop and I have no data unless I airplanes mode a few times. Frustrating
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Brett (@brettriot) reported from Camden Town, England
@O2 I accidentally used my priority access for o2 venues when I didn’t mean to, can you help me get it back?
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Lord Bartlett-Davis (@BartlettDavisUK) reported from Kensington, England
Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈 (@Kierbro) reported from London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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Alan Ferrari (@ferrari1fer86) reported from Romford, England
@O2 Correct, SIM shows no signal. Local area coverage is fine and I have tried different handsets. Account is up to date. I went to a store but was told I was on the O2 360 system and they couldn’t help me, so am trying here.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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**** Wildgoose (@DickWildgoose) reported
@O2 hey jokers, never mind officially coupling up with love island this year. FIX THE BLOODY PHONE SIGNAL IN CHESTER. I am beginning to hate you enormously.
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Ross Jones (@RO55CO1) reported
@O2 still **** reception, no where near EE. Wish I never changed 😢
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Tina Walsh (@tmw1000) reported
Upgraded phone and tariff with @O2 today, sim from old phone backed up last week, assistant refused to put it in new phone ('googlemail won't be backed up'!!) and said to use 'smart switch'. Guess what - it doesn't work and am now left with two useless phones.
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ScotsLawyer (@markmccanney1) reported
@O2 1. Customer services told me yesterday that the order was completed on their system but that the store didn’t have it. They offered me the option of cancelling and then going directly into store today to upgrade, which I did. On my system it is still showing as order in process.
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Themusicman9 (@Themusicman9) reported
@O2 Are they still peddling this crap
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driving_naked (@driving_without) reported
@mrichie10 @O2 Sick of poor reception with 02... gotta change ....but to who......😩 ffs....
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driving_naked (@driving_without) reported
My @O2 signal is poor at best. Who do u recommend as a better provider ?
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Richard (@mrichie10) reported
@driving_without @O2 I dunno I always stayed with Vodafone because at the time they were cheap plus they have helped me while at one time about 12 years ago I was struggling so they never cut my service or we worked out a payment plan I can’t forget that.
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Sajad (@sajadahmed636) reported
@O2 whT jokes stressing me out and incompetance i hav dm u and nothing staff is stupid no fone for a week and staff at o2 shop say the same bak offic *** up
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Kevinc (@Thesandboy01) reported
@O2 Awful event, sorry