O2

O2 Outage Report in Enfield Lock, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Enfield Lock, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Enfield Lock, Greater London, England 11/21/2024 18:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Enfield Lock, Greater London, England

The most recent O2 outage reports came from the following cities: London, Tower Hamlets, New Southgate, Hackney, Leyton, Ealing, Hatfield, Acton, Bermondsey, Enfield Town, Belsize Park, City of Westminster, Kensington, Edmonton and East Ham.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomTower Hamlets Phone
United KingdomLondon Total Blackout
United KingdomNew Southgate Internet
United KingdomHackney Internet

Community Discussion

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O2 Issues Reports Near Enfield Lock, England

Latest outage, problems and issue reports in Enfield Lock and nearby locations:

  • QueenMarkgaret scared of the mark (@QueenMarkgaret) reported from Ilford, England

    Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.

  • appletonjack Jack Appleton (@appletonjack) reported from Camden Town, England

    @Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭

  • TeyLove_ T é y 🌺💜 (@TeyLove_) reported from Islington, England

    @O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????

  • lovepbx Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 can someone from customer services contact me ... I need urgent help ... Thanks

  • lexibeqiri Lexi Beqiri (@lexibeqiri) reported from Barnet, England

    @O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!

  • Lifestyleyourh1 Lifestyleyourhealth (@Lifestyleyourh1) reported from Ilford, England

    @matthewbri1 @O2 I’m having the same problem so there must be an issue

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • Borehamwoodbine Woody (@Borehamwoodbine) reported from Borehamwood, England

    In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!

  • nickshuttle Nick Shuttleworth (@nickshuttle) reported from Ealing, England

    @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

  • sinajtojayz Janis Sinaj (PISCES) (@sinajtojayz) reported from Ilford, England

    @O2 I’m freaking fuming bill is up to date since Monday my phone still remains disconnected WTF...! Been promised since Monday to be reconnected..! Forking sort it out 🤬🤬

  • Mr_Rafal Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    @O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.

  • Gill_Barr Gill Barr💙 (@Gill_Barr) reported from Islington, England

    @O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks

  • emmatrainis Emma Trainis (@emmatrainis) reported from Shenley, England

    @O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me

  • rachelnewman009 RN009 (@rachelnewman009) reported from Romford, England

    @O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.

  • williamhann86 William Hann (@williamhann86) reported from Hackney, England

    @JohnnyBooshay @O2 Sucks man!

  • EightyThor 🥷🏾✨ (@EightyThor) reported from Stratford, England

    When is the @O2 website not down?

  • lovepbx Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.

  • Mr_Rafal Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?

  • JanGoodeve Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England

    @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

  • deltabug Deltabug (@deltabug) reported from East Ham, England

    Ok @O2 why is my 4G not working? I live in London, I shouldn't be struggling to load a webpage

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • 36Liverbird Carla ❤️🎭 (@36Liverbird) reported

    @O2 any issues with data reset. My data has not reset and it should have on the 4th of March.

  • LouiseyLou22 louise lewis (@LouiseyLou22) reported

    @O2 I suddenly have no network coverage? I put new sim in yesterday and it was fine. I can only use WiFi but can’t make calls or send texts and no coverage without wifi?

  • join4te Jay (@join4te) reported

    @O2 Day 111 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

  • Robotsoap Gareth Wood (@Robotsoap) reported

    @mark_webster @O2 Not Three (who I'm with). Seems to be a 4g/5g switching problem where it produces stale sessions and hangs. Also looking, so interested in responses

  • charleyxcoleman Charley Coleman (@charleyxcoleman) reported

    @jonnadogers @O2ApolloManc @O2 you just have to show that your an o2 customer, but I’ve had times when they haven’t even checked

  • SheilaHarries Mrs.H. (@SheilaHarries) reported

    I cannot get help with a problem @o2 Very frustrating to keep getting texts about something I cannot access, when o2 help is a machine & does not understand the problem.

  • ChrisMCook Chris Cook (@ChrisMCook) reported

    @O2 are going about the right way of losing a customer of 18 years!! Stop cold calling me with “offers” which are sold as being for a “loyal customer” when any Tom **** or Harry can get them - 🤬

  • WoodyUK69 #BSHLOUT #NowboycottingBCFC 🏆 #Southgateout🇶🇦 (@WoodyUK69) reported

    @O2 I'm angry of the lies from this company you use on your website & app, look at reviews on Trustpilot there can't be 100s of phones with so called "Screen Burn" it's obvious it's a (your) get out clause from paying decent price & then your customer Locked in new deal "its wrong"

  • badassscotsman BigYin😜 (@badassscotsman) reported

    @O2 They even blamed my SIM card and gave a new one which did not sort the problem I still get the repeated text

  • fragileedge Fragile Edge (@fragileedge) reported

    @O2 Please do, it's terrible.