O2 Outage Report in Enfield Lock, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Lock, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (33%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Enfield Lock, Greater London, England
The most recent O2 outage reports came from the following cities: City of London, London, Poplar, Hackney, Muswell Hill, Chingford, Ilford, Paddington, Hatfield, Barnet, Sawbridgeworth, Harringay, Ealing, Harlow and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Total Blackout | |
| London |
Phone | |
| Poplar |
Phone | |
| London |
Wi-fi | |
| Hackney |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Enfield Lock, England
Latest outage, problems and issue reports in Enfield Lock and nearby locations:
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Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.
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Sarah
(@sarahspoon) reported
from
London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
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Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 can someone from customer services contact me ... I need urgent help ... Thanks
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Lexi Beqiri
(@lexibeqiri) reported
from
Barnet, England
@O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!
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🥷🏾✨
(@EightyThor) reported
from
Stratford, England
When is the @O2 website not down?
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Raf🇵🇱🇪🇺🇬🇧🏳️🌈
(@Mr_Rafal) reported
from
Hackney, England
@O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.
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RN009
(@rachelnewman009) reported
from
Romford, England
@O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@O2 I’m freaking fuming bill is up to date since Monday my phone still remains disconnected WTF...! Been promised since Monday to be reconnected..! Forking sort it out 🤬🤬
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Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Lifestyleyourhealth
(@Lifestyleyourh1) reported
from
Ilford, England
@matthewbri1 @O2 I’m having the same problem so there must be an issue
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Phil Turner
(@philter66) reported
from
Hatfield, England
@O2 simply dreadful customer experience tonight -felt really let down
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Jack Appleton
(@appletonjack) reported
from
Camden Town, England
@Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭
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William Hann
(@williamhann86) reported
from
Hackney, England
@JohnnyBooshay @O2 Sucks man!
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scared of the mark
(@QueenMarkgaret) reported
from
Ilford, England
Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.
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Gill Barr💙
(@Gill_Barr) reported
from
Islington, England
@O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
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Deltabug
(@deltabug) reported
from
East Ham, England
Ok @O2 why is my 4G not working? I live in London, I shouldn't be struggling to load a webpage
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Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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Raf🇵🇱🇪🇺🇬🇧🏳️🌈
(@Mr_Rafal) reported
from
Hackney, England
I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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ShaVerZ™ ツ
(@ShaVerZ_) reported
@O2 I've already been talking to you via DM and you rarely read the full message/conversation! The service has been shockingly bad and losing months of my Disney+ subscription because you don't read/understand! I started migrating my service last night! #Goodbye #GoodRiddance #NotoO2
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jade
(@CHECKEREDLESTER) reported
@O2 hi there, i used my personal hotspot yesterday but i tried to use it today and it says Contact O2 to set up personal hotspot? please help
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Brian Welch
(@usercare) reported
@O2 They already knew my address and my e-mail address. I declined to give them my date of birth, and I gave an excuse to terminate the call. They had e-mailed an agreement for me to sign electronically. I checked the company out on Companies House and saw that it was very small.
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Steve Devlin
(@steve66stevie66) reported
@O2 Complete garbage. We all know why there’s no 4G available and you keep agreeing, it’s because lots of people are using it. But that’s no different than paying monthly for electricity and getting none but still being charged the same every month. It’s almost criminal, it is a Con.
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@O2 if I stop using my O2 contract for 24 months will the contract cancel down by itself due to inactivity?
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Wandering in Middle Earth
(@HennieBooks) reported
@O2 Hello, I'm trying to top-up my phone online but for some reason it's not working? Your page keeps showing me after I put in my address - "Oops. We can't find the page you're after"
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Tim Edmundson
(@tedmundsonbari) reported
@O2 I’ve reoriented this again to the coverage checker on your website. You said it was fixed and it was working yesterday evening and it’s now down again.
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Caroline Ward
(@bats22) reported
@O2 After 45 mins on hold I have been cut. System makes it impossible to speak to a human. Such a poor service.
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Francesca Pearce
(@francescapearce) reported
@O2 any chance of someone in customer service answering the phone anytime soon please???? Trying to urgently sort something you guys have messed up and live chat isn’t working either???
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Adam
(@___Adam) reported
@O2 hi visual voicemail doesnt work since putting in my new sim card