O2 Outage Report in Enfield Lock, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Lock, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Enfield Lock, Greater London, England
The most recent O2 outage reports came from the following cities: London, Tower Hamlets, Enfield Town, East Ham, Holborn, Bermondsey, Camden Town, Wembley, Edgware, Ealing, City of Westminster, Harringay, Colindale, Islington and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Tower Hamlets |
Internet | |
| Tower Hamlets |
Phone | |
| Tower Hamlets |
Total Blackout | |
| Enfield Town |
||
| East Ham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Enfield Lock, England
Latest outage, problems and issue reports in Enfield Lock and nearby locations:
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Stephanie Bennett
(@StephsBubble) reported
from
Ealing, England
@O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?
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Nick Shuttleworth
(@nickshuttle) reported
from
Ealing, England
@O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Leon Smith🇬🇧🇪🇺❄️
(@leon_dave_smith) reported
from
Harlow, England
@tescomobile @O2 any coverage issues in CM20, been terrible yesterday and today, signal 4G keeps dropping out
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T é y 🌺💜
(@TeyLove_) reported
from
Islington, England
@O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Tottenham, England
@O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...
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John
(@saps_JP) reported
from
Stratford, England
Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.
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Emma Trainis
(@emmatrainis) reported
from
Shenley, England
@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 it’s been three weeks now and very poor customer service no response???
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.
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Steve Depeare
(@depeare) reported
from
Ealing, England
@O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g
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Stephanie Bennett
(@StephsBubble) reported
from
Ealing, England
@O2 Yes I’ve had the iPhone since the 3G and never had this before
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Ari Gork
(@arigork) reported
from
Barnet, England
@EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?
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María
(@Maria__RG) reported
from
East Ham, England
@chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!
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Jord
(@jordanharris86) reported
from
Poplar, England
@O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks
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Woody
(@Borehamwoodbine) reported
from
Borehamwood, England
In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!
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Paul
(@PaulGrayburn) reported
from
Romford, England
@mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.
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Lexi Beqiri
(@lexibeqiri) reported
from
Barnet, England
@O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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morven
(@m0rven) reported
@O2 - I need to reactivate my dad’s PAYG sim, can you help with that? (He doesn’t do technology, the sim used to be mine!)
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v
(@v93704347) reported
@O2 my monthly contract recently ended so I asked to switch to pay as I wanted to keep my current number You guys sent me a new sim with a new number I rang up to swap numbers and they told me it’s done but It isn’t as I cannot receive calls or text on my old sim no more help!
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Rupert Thurston
(@r_thurston) reported
@O2 thoroughly unimpressed with your o2 recycle service and now understand why you keep it at arms length. Had sent off my old handset. Now just noticed money taken back off my bill without communication or return of handset!
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Yuri_Boyka
(@YuriBoy70984836) reported
@O2 I've recently joined o2 from three network taken out a 36 month contract Samsung note 20 ultra at around 61 a month no 5g in my area called up to be offered a measly£3 discount a month wish I went with sky or ee better perks better coverage cheaper.
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Robot Logic
(@Robot_Logic) reported
@O2 Basically you're banking on people getting the 'free' Disney + and then forgetting to cancel subscription. And you're just misleading people, when the last thing they need if choosing some 12-24 month contract, is the confusing mess you've deliberately engineered.
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Josie
(@josieshmelon) reported
@O2 tried to add an Apple Watch to my contract and it gets to the review and then when I press submit says there’s an error and to call 202 but they can’t do anything? Is the website down?
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Dean Probert
(@deanprobert89) reported
@rhianlinecar @johnthejack @O2 That’s o2s biggest problem. Any town or city centre the signal is terrible not the south coast. Need more investment on their network. 4G is abysmal. As soon as my contract is up I’ll be jumping to Vodafone or EE.
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Daggy33
(@Daggy332) reported
@O2 I'm thinking of joing your network with one of your SIM only deals. But will it support esim. I have galaxy watch and its important this is supported with my phone
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Kelly-marie Selby
(@KellymarieSelb1) reported
@O2 using you chat service and been waiting over an hour for a reply??? Really would like so assistance please
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Deb
(@ChezPoule) reported
@O2 Trying to pay off my device and buy a new phone. Spent all day waiting for a call but nothing. Can't pay off online and the App never works on my device. Want to speak to a real person. Frustrated