O2

O2 Outage Report in Enfield Lock, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Enfield Lock, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Enfield Lock, Greater London, England 09/08/2025 04:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (23%)

    Internet (23%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Enfield Lock, Greater London, England

The most recent O2 outage reports came from the following cities: London, Newham, Hackney, Barnet, Tower Hamlets, Dagenham, Hendon, Harringay, Ealing, Bermondsey, East Ham, Woodford Green and City of Westminster.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomNewham Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

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O2 Issues Reports Near Enfield Lock, England

Latest outage, problems and issue reports in Enfield Lock and nearby locations:

  • AddictiveColors Addictive Colors (@AddictiveColors) reported from London Colney, England

    @O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s

  • jameskibwe James Miller (@jameskibwe) reported from Stratford, England

    @O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.

  • LyndallAnn Lyndall (@LyndallAnn) reported from Ealing, England

    One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.

  • stephenhdg steve the taxi (@stephenhdg) reported from Ilford, England

    @lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out

  • jodyrandall Jody Randall Esq. (@jodyrandall) reported from Walthamstow, England

    @O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.

  • JadeWheatley_ Jade Wheatley (@JadeWheatley_) reported from Paddington, England

    Had a ridiculous amount of issues with @O2 of late, and despite numerous calls and messages, there’s no resolution. I wish this had happened before I upgraded and then I’d just leave! We’re now another day of no service because of SIM card issues with no help! 🤬

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on

  • TomTheProducer1 Tom Quinn® (@TomTheProducer1) reported from City of London, England

    @FelicityHannah @O2 network capacity will quickly become the story of WFH and could spark the revolution

  • sparkloaf26 mark cording (@sparkloaf26) reported from Barnet, England

    @O2 when are u gonna fix the blooming mast in edgware it's been days without signal

  • phillipsc Fr Chris Phillips (@phillipsc) reported from Camden Town, England

    @O2 Hello - issue was that china cup was denied. We had to drink from a paper one even though we didn’t take away. This at the More London Riverside branch.

  • marcwhufc marc foley ⚒ (@marcwhufc) reported from Barnet, England

    @sally290718 @O2 @02 I’m phoning them back tomorrow and doing that shit service though xx

  • ColinShaw_CX Colin Shaw (@ColinShaw_CX) reported from London, England

    Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail

  • samfowler sam fowler (@samfowler) reported from Camden Town, England

    @O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....

  • marcwhufc marc foley ⚒ (@marcwhufc) reported from Barnet, England

    @o2 your service has been shocking nearly 2 weeks and my daughters Apple Watch for Xmas not here. Now by all accounts best to start the order again as will be quicker and wait a week for deposit to be put back in my account 🤬 look at your dm’s I’m in them 2 replies so far 🙄

  • Y_Dollars Owura kwame (@Y_Dollars) reported from East Ham, England

    I can't make or receive calls for the past one hour @O2 try and fix this asap!!!

  • coffeemadman Jonathon (@coffeemadman) reported from City of London, England

    @O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.

  • jodyrandall Jody Randall Esq. (@jodyrandall) reported from Broxbourne District, England

    @O2 why is your 4G so bloody awful at Liverpool Street Station

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @cleggytaxi @O2 Yep you’re right. Signal dropped again.

  • raru1980 Raru (@raru1980) reported from Poplar, England

    Good morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • nookmell nook (@nookmell) reported

    @O2 are you aware your top payments on your website are totally not working, i have tried 3 times and the payment screen just returns blank. Sort it out if you please. Thanks

  • JulieLeverton Julie Leverton (@JulieLeverton) reported

    @O2 Some Helpdesk you’ve got! Can’t even get in touch to find out why you’ve double billed me for an extra. You just HANG UP!! Online help is USELESS too! #wasteoftime

  • KLD0483 Katie (@KLD0483) reported

    @O2 I have logged it with the chat service … I would be interest to hear what other companies do ! I am shocked , long time customer with yourselves . #nothappy .

  • andyrennie Andy Rennie (@andyrennie) reported

    On the 5th of June @O2 will be taking the full amount of my phone bill out of my bank account, yet for the second month running only providing 25% of the service in the TQ3 area.

  • AndrewLuton4 Andy L (@AndrewLuton4) reported

    @EE When are you going to fix the problem in the ME13 area?? 2weeks no service, no updatesThis is really starting to affect our business, time to look at other suppliers @O2

  • Emzy_17 Emmsey 🌙☀️ (@Emzy_17) reported

    @O2 I am trying to set up a contract with you however it keeps going to a blank screen when I confirm my card details. Please can you help? Tried on two different devices now and no luck!

  • AudreyMilian amilianna. 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@AudreyMilian) reported

    Ever since @O2 merged with virgin media the service has been awful sort it out 😡😡

  • ClaireSteroline ClaireBLoverofStarsandWars (@ClaireSteroline) reported

    @O2 hi I bought a device and received a text with the apple music for 6 months. It didn't work at first so I left it for a while and tried it again today and the link doesn't work anymore

  • complience The Gaslighter General (@complience) reported

    @O2 @holly The irony of having a better signal in Nottingham for 5G because O2s coverage in south london is so shite.

  • uk_magma UK-MAGMA 🇬🇧 (@uk_magma) reported

    @O2 You want me to send you a PM so you can hide my complaint by taking the conversation private. Your robot customer service person will just highlight your current deals on Samsung and Apple crap which I am not interested in. Do you think I am stupid.