O2

O2 Outage Report in Strensall with Towthorpe, City of York, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Strensall with Towthorpe, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Strensall with Towthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Strensall with Towthorpe, City of York, England 02/26/2025 04:35

February 26: Problems at O2

O2 is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (18%)

    Internet (18%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Strensall with Towthorpe, City of York, England

The most recent O2 outage reports came from the following cities: Malton and York.

Loading map, please wait...
City Problem Type Report Time
United KingdomMalton Phone
United KingdomYork Phone
United KingdomYork Internet
United KingdomYork Phone
United KingdomYork Phone
United KingdomYork Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Strensall with Towthorpe, England

Latest outage, problems and issue reports in Strensall with Towthorpe and nearby locations:

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    Seriously @O2 when will you sort the network capacity issues In york? It’s even more comical than pre-lockdown so I’m paying through the nose for a product that’s hardly functional in the city I live in. You concluded capacity issues when I flagged years ago.

  • GrumpyBiker1969 Neil Mc Manus 📱+🍺+💉+🚘=❌ (@GrumpyBiker1969) reported from Strensall with Towthorpe, England

    @rawlimark Samsung. I'v had my S7 for 0ver 2 yrs no issues at all. Always do up dates. My contract with @O2 has just ended I'll be keeping this S7 & staying sim only

  • No21York No.21 York (@No21York) reported from York, England

    @O2 Why is it that you do not communicate inter departmental & take these issues seriously ?

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @O2 YO1 9TX. Your site listed a mast not working. Again. On top of the capacity issues you’ve admitted to me you have.

  • GrahamKavanagh7 Graham Kavanagh (@GrahamKavanagh7) reported from York, England

    @daviddunninguk @O2 Vodafone is horrendous in york. 4g doesnt work, luckily i rely on home wifi. 🙏

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @O2 How about sorting your 4g capacity issues first. Don’t bother suggesting anything to fix, done all that just for you to agree with my initial suggestion.

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @O2 Aha. It’s equally telling that a failure feels like normal service.

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @daviddunninguk @O2 I went through the whole rigmarole and they confirmed capacity issue but won’t do anything.

  • prysds Richard Gear (@prysds) reported from York, England

    @O2 you’ve cut off my phone - everytime I try to call support to see why, it says stay on the line for more info then cuts me off. Im at work and my GF is about to go into labour any moment so need my phone back on - sort it out ASAP

  • GrumpyBiker1969 Neil Mc Manus 📱+🍺+💉+🚘=❌ (@GrumpyBiker1969) reported from Strensall with Towthorpe, England

    @daviddunninguk @O2 O2 is terrible in the city centre of #York I have been on to @O2 about this yet still nothing happens

  • ashleighharkusx Ashleigh✨ (@ashleighharkusx) reported from York, England

    @O2 still having my life 6months on and £600+ down🙃🙃🙃🙃🙃

  • martynpie Martyn Pysanczyn 🌀 (@martynpie) reported from York, England

    Ugh, @o2 has a mast down in York, AND we have no broadband because we’re not yet connected after the move. Edge is juuuust about working but glacially.

  • seabrkei Keith Seabridge (@seabrkei) reported from York, England

    @daviddunninguk @O2 Have you considered switching to another network?

  • Mrs_Hopkins_Y6 Ruth Hopkins (@Mrs_Hopkins_Y6) reported from York, England

    @O2 It’s still not working. Please advise. I have followed troubleshooting and still having problems. I am a keyworker and need to make calls to vulnerable families today so I need this sorting ASAP.

  • MarinaPlatts Marina Platts (@MarinaPlatts) reported from York, England

    @O2 terrible service. I have tried online help. Phoned customer service 4 times this morning- on hold for ages then get cut off with no reply. I swapped tariff 48 hrs ago from 1 O2 tariff to another - still with O2 . Have lost function on my phone since the switch 1/2

  • FernieBell fern bell (@FernieBell) reported from York, England

    This is the worst day for @O2 priorities to crash 🤬🤬🤬 I'm trying on my phone, through 3 different ways, on my work computer (🤫) and nothing. Will be definitely changing phone companies I'd I miss out on Peter Kay tickets due it crashing!!!

  • MarinaPlatts Marina Platts (@MarinaPlatts) reported from York, England

    As a frontline NHS worker I rely on my phone for essential communication about patient care. Come on @O2 help me out

  • leegra79 Lee Graham©™ (@leegra79) reported from Haxby, England

    @O2 is anyone monitoring this account? Or is it like the call centers and chat rooms ? The customer service is beyond poor

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidHyde6 David Hyde (@DavidHyde6) reported

    @O2 Are you able to help?

  • gavinbaxter Gavin Baxter (@gavinbaxter) reported

    @O2 Hello, can you help?

  • AshleighPidgley Ashleigh Pidgley (@AshleighPidgley) reported

    @O2 absolute Joke, I make a claim on my insurance after my car gets broken into & my Apple Watch is stolen, I had to repeat myself 4 times as I got passed around to 4 people, for you now to close my claim? You have my paper work all filled out and evidence plus the crime report?

  • AndrewGordonWat Andrew Gordon-Watkins (@AndrewGordonWat) reported

    @o2 are literally the worst phone company ever! 4 calls to customer service with an operator actually lying on the phone, visit to #harrowO2 branch today and a staff member who’s told me he’s been made redundant, cannot assist with any iphone purchase and has just walked out!! 😱

  • MarkyWAnderson Mark Anderson (@MarkyWAnderson) reported

    @O2 Swapped my network from Three with you. Sim arrived and I inserted and followed all of the text messages. But my number has changed even though I gave PAC when I changed over to you.

  • AndyH1489 Andy (@AndyH1489) reported

    @O2 what's going on with the service in windmill Hill Runcorn?? A 5g mast was put up the other day caught fire the same day! No signal when installing the mast no signal since it caught fire! Heard nothing about reimbursement of lost service.

  • iteachlilpeople A teacher of little people (@iteachlilpeople) reported

    Terrible day thanks to @O2 and @dhlexpressuk - why do O2 use DHL, they are shocking, so many retailers I’ve stopped using because they use DHL - maybe I should now stop using O2 🤔

  • Jerryjgorman Jerry Gorman (@Jerryjgorman) reported

    @O2 I’m having a problem accessing 1 of my phones on my 02. Got a South African guy who couldn’t understand and tried to cancel my SIM card someone needs to get a grip

  • sujj1 Sujjaad Rashid (@sujj1) reported

    @O2 been awaiting 3 days for a callback from a manager due to lack of service im getting. I was told would take max 24-48 hours to get a callback. How long should I be waiting? Been getting more and more fed up with the treatment I am receiving.

  • Pauly1916 Paul !! (@Pauly1916) reported

    @O2 you're costumer service has got to be the worst for hanging up on people... sort this shambles out