O2 outages and service status in Strensall with Towthorpe, England
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- O2 generated 0 outage signals in the last 24 hours around Strensall with Towthorpe, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Strensall with Towthorpe, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Strensall with Towthorpe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Strensall with Towthorpe, England
Latest outage, problems and issue reports in Strensall with Towthorpe and nearby locations:
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Emily (@emilyneilson22) reported from Easingwold, EnglandI can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!
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York on a Fork (@yorkonafork) reported from York, England@daviddunninguk @O2 I went through the whole rigmarole and they confirmed capacity issue but won’t do anything.
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York on a Fork (@yorkonafork) reported from York, EnglandSeriously @O2 when will you sort the network capacity issues In york? It’s even more comical than pre-lockdown so I’m paying through the nose for a product that’s hardly functional in the city I live in. You concluded capacity issues when I flagged years ago.
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Andy Knowles (@andykatassetiam) reported from York, England@O2 I have just moved across from another provider, not impressed so far with your Customer Experience! The phone is now working but the rest leaves a lot to be desired
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Neil Mc Manus 📱+🍺+💉+🚘=❌ (@GrumpyBiker1969) reported from Strensall with Towthorpe, England@daviddunninguk @O2 O2 is terrible in the city centre of #York I have been on to @O2 about this yet still nothing happens
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Russ Leighton (@Russeboy) reported from York, EnglandHey @O2 this number is on your network and pretending to be @HSBC_UK. +44 7955 214252 Do the right thing and terminate it.
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Martyn Pysanczyn 🌀 (@martynpie) reported from York, EnglandUgh, @o2 has a mast down in York, AND we have no broadband because we’re not yet connected after the move. Edge is juuuust about working but glacially.
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Ruth Hopkins (@Mrs_Hopkins_Y6) reported from York, England@O2 It’s still not working. Please advise. I have followed troubleshooting and still having problems. I am a keyworker and need to make calls to vulnerable families today so I need this sorting ASAP.
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Marina Platts (@MarinaPlatts) reported from York, EnglandAs a frontline NHS worker I rely on my phone for essential communication about patient care. Come on @O2 help me out
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Jemma Jonathan (@jemmajon) reported from Askham Richard, England@O2 hi all my husband desperately need assistance! He’s called both customer service and in store local to us and no one can seem to understand his issue with the sim card! Please can someone help asap
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Neil Mc Manus 📱+🍺+💉+🚘=❌ (@GrumpyBiker1969) reported from Strensall with Towthorpe, England@rawlimark Samsung. I'v had my S7 for 0ver 2 yrs no issues at all. Always do up dates. My contract with @O2 has just ended I'll be keeping this S7 & staying sim only
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No.21 York (@No21York) reported from York, England@O2 Why is it that you do not communicate inter departmental & take these issues seriously ?
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Dominic Bamber YSJSU (@DomBamberYSJSU) reported from City of York, England@Emlou201 @O2 I completely agree! It's frustrating to see companies like @O2 raising prices by 19% during an economic crisis. We deserve better customer service and a more compassionate approach. 💔📱 #PeopleBeforeProfits #WeDeserveBetter
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Ashleigh✨ (@ashleighharkusx) reported from York, England@O2 still having my life 6months on and £600+ down🙃🙃🙃🙃🙃
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York on a Fork (@yorkonafork) reported from York, England@O2 Aha. It’s equally telling that a failure feels like normal service.
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Lee Graham©™ (@leegra79) reported from Haxby, England@O2 is anyone monitoring this account? Or is it like the call centers and chat rooms ? The customer service is beyond poor
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Doug Paulley (@Doug_Paulley) reported from York, England@BNewtonUK @LloydsBank @O2 Thank you. I thought it was dodgy as all ****. Also, presumably they archive their WhatsApp chats. I do. So anybody at their company, with the WhatsApp login, have access to my full card details. Maybe i should change my card
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fern bell (@FernieBell) reported from York, EnglandThis is the worst day for @O2 priorities to crash 🤬🤬🤬 I'm trying on my phone, through 3 different ways, on my work computer (🤫) and nothing. Will be definitely changing phone companies I'd I miss out on Peter Kay tickets due it crashing!!!
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York on a Fork (@yorkonafork) reported from York, England@O2 YO1 9TX. Your site listed a mast not working. Again. On top of the capacity issues you’ve admitted to me you have.
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Richard Gear (@prysds) reported from York, England@O2 you’ve cut off my phone - everytime I try to call support to see why, it says stay on the line for more info then cuts me off. Im at work and my GF is about to go into labour any moment so need my phone back on - sort it out ASAP
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jane Lewis (@lew13832731) reported@O2 what's wrong with your network? People keep trying to call me but calls not going through. Tried turning phone of. Have reported via app but no reply
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DavidDunninguk (@daviddunninguk) reported@O2 I can’t get that to work but surely you know if you have issues. The service by york Minster has collapsed again
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Dr Yasemin Allsop MBE (@yallsop) reported@G99____ @O2 No, the customer care told me they had a security breach effected many accounts. I asked why did they not inform us, she couldn't answer. Then, she said she unlocked it and I should be able to access it in 3 days. The whole thing doesn't make sense. And I phoned their number not a fake one :)
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Liz Stacey (@LIZSTACEY15) reported@MartinCollinsx @O2 Just cancel the voicemail message or press the actual phone button and this should disappear x
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Darren (@darrenbram66) reported@O2 I pay £12.50 Sim only for my wife's phone...bit of a rip off....poor coverage...30G mobile data that doesn'twork...should've gone with @lebara
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MR NICE (@countycasual77) reported@O2 The entire area is down
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Saul Corrigan (@SaulCorrigan) reportedso.. same problem with @O2 and not helping at all.
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Mr Angry (@angry_corner) reported@O2 Always seems to be an issue accessing my account, using either of your apps..... you really just need to simplify this!!! I remember when customer perception was a huge focus at O2, but they don't seem to care any more!!!
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Thomas S - Clarity (@TomSoede) reported@O2 I have been trying to get through I broke my phone and bought a new one I out in my o2 SIM card and I can’t receive text messages hence can authenticate my payments apps I need urgent help
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Fletch (@ItsMeFletch_) reported@virginmedia & @O2 are the two worst companies ever to deal with. Absolutely shocking service.!! 🖕🖕