O2 outages and service status in Strensall with Towthorpe, England
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- O2 generated 0 outage signals in the last 24 hours around Strensall with Towthorpe, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Strensall with Towthorpe, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Strensall with Towthorpe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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O2 Issues Reports Near Strensall with Towthorpe, England
Latest outage, problems and issue reports in Strensall with Towthorpe and nearby locations:
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Keith Seabridge (@seabrkei) reported from York, England@daviddunninguk @O2 Have you considered switching to another network?
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Dominic Bamber YSJSU (@DomBamberYSJSU) reported from City of York, England@Emlou201 @O2 I completely agree! It's frustrating to see companies like @O2 raising prices by 19% during an economic crisis. We deserve better customer service and a more compassionate approach. 💔📱 #PeopleBeforeProfits #WeDeserveBetter
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York on a Fork (@yorkonafork) reported from York, EnglandSeriously @O2 when will you sort the network capacity issues In york? It’s even more comical than pre-lockdown so I’m paying through the nose for a product that’s hardly functional in the city I live in. You concluded capacity issues when I flagged years ago.
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Doug Paulley (@Doug_Paulley) reported from York, England@BNewtonUK @LloydsBank @O2 Thank you. I thought it was dodgy as all ****. Also, presumably they archive their WhatsApp chats. I do. So anybody at their company, with the WhatsApp login, have access to my full card details. Maybe i should change my card
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Ruth Hopkins (@Mrs_Hopkins_Y6) reported from York, England@O2 It’s still not working. Please advise. I have followed troubleshooting and still having problems. I am a keyworker and need to make calls to vulnerable families today so I need this sorting ASAP.
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Martyn Pysanczyn 🌀 (@martynpie) reported from York, EnglandUgh, @o2 has a mast down in York, AND we have no broadband because we’re not yet connected after the move. Edge is juuuust about working but glacially.
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fern bell (@FernieBell) reported from York, EnglandThis is the worst day for @O2 priorities to crash 🤬🤬🤬 I'm trying on my phone, through 3 different ways, on my work computer (🤫) and nothing. Will be definitely changing phone companies I'd I miss out on Peter Kay tickets due it crashing!!!
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Marina Platts (@MarinaPlatts) reported from York, England@O2 terrible service. I have tried online help. Phoned customer service 4 times this morning- on hold for ages then get cut off with no reply. I swapped tariff 48 hrs ago from 1 O2 tariff to another - still with O2 . Have lost function on my phone since the switch 1/2
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Graham Kavanagh (@GrahamKavanagh7) reported from York, England@daviddunninguk @O2 Vodafone is horrendous in york. 4g doesnt work, luckily i rely on home wifi. 🙏
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Lee Graham©™ (@leegra79) reported from Haxby, England@O2 is anyone monitoring this account? Or is it like the call centers and chat rooms ? The customer service is beyond poor
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Jemma Jonathan (@jemmajon) reported from Askham Richard, England@O2 hi all my husband desperately need assistance! He’s called both customer service and in store local to us and no one can seem to understand his issue with the sim card! Please can someone help asap
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York on a Fork (@yorkonafork) reported from York, England@daviddunninguk @O2 I went through the whole rigmarole and they confirmed capacity issue but won’t do anything.
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York on a Fork (@yorkonafork) reported from York, England@O2 Aha. It’s equally telling that a failure feels like normal service.
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Ashleigh✨ (@ashleighharkusx) reported from York, England@O2 still having my life 6months on and £600+ down🙃🙃🙃🙃🙃
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York on a Fork (@yorkonafork) reported from York, England@O2 How about sorting your 4g capacity issues first. Don’t bother suggesting anything to fix, done all that just for you to agree with my initial suggestion.
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Russ Leighton (@Russeboy) reported from York, EnglandHey @O2 this number is on your network and pretending to be @HSBC_UK. +44 7955 214252 Do the right thing and terminate it.
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Neil Mc Manus 📱+🍺+💉+🚘=❌ (@GrumpyBiker1969) reported from Strensall with Towthorpe, England@daviddunninguk @O2 O2 is terrible in the city centre of #York I have been on to @O2 about this yet still nothing happens
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Andy Knowles (@andykatassetiam) reported from York, England@O2 I have just moved across from another provider, not impressed so far with your Customer Experience! The phone is now working but the rest leaves a lot to be desired
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Richard Gear (@prysds) reported from York, England@O2 you’ve cut off my phone - everytime I try to call support to see why, it says stay on the line for more info then cuts me off. Im at work and my GF is about to go into labour any moment so need my phone back on - sort it out ASAP
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Emily (@emilyneilson22) reported from Easingwold, EnglandI can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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SolovAeh (@Aehnen_) reportedHonestly, @O2 continue to prove to me that they are worst company. They sent me an email to say they tried to contact me to discuss my complaint. My phone never rang but my iPad received a text saying they were going to call me.
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Aarti (@aartik13) reported@O2 I appreciate your help as I'm being sent reminders to pay a bill that's already been paid. Not able to get through anyone on call or chat.
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Dora (@doraexploring) reported@O2 @LutzSchueler (1/2) I'm having a hard time with your CS. Have had an Apple Watch issue since March. I couldn't buy through you. Had to go elsewhere which I didn't want. Now, it won't connect to network. Desperate to resolve before baby arrives next month for some independence
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Velobet Rugby (@Velo_Rugby) reported@EnglandRugby @O2 31-16 England. Fiji will nick a score off broken field, but England's pack should bully the gainline.
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Jonathan (@JonM01) reported@John34968211 @O2 @o2 i thought you didn’t respond to issues on here?
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Bloss (@llbloss) reported@O2 hi, I received a replacement SIM but all my credit has gone from my account. There was £30-40 credit on there before and it hasn't moved over and I can't see any of it on my account, only new credit that I've topped up. Please can you help. Thanks
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John Burrows (@John34968211) reported@o2 What an awful company to deal with Can’t even complain online Been trying for days Love a DM though Still won’t fix your problem 2 months and counting Happy to take my daughters money though🤮
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Kayleigh (@kayyleighk7) reported@dbcxptures This lot are the worst about @O2
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Benedict Ratchford (@TheBenRatch) reported@O2 you're a disgrace. Don't like complaints do you? Faffed me about on here, try sending a formal complaint and then says 'there's been an error'. Your complaints procedure is just as crap as you're service and coverage. Don't send me another link that doesn't work either.
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Steve Clarke Abolitionist (@roseouttheashes) reported@O2 Your customer service is atrocious. My phone is broken and i have said so several times and yet I still keep getting pointed to the mobile app. I just need to change my address so I can get my new phone sent to the right address