O2

O2 Outage Report in Strensall with Towthorpe, City of York, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Strensall with Towthorpe, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Strensall with Towthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Strensall with Towthorpe, City of York, England 02/26/2025 09:55

February 26: Problems at O2

O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (18%)

    Internet (18%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Strensall with Towthorpe, City of York, England

The most recent O2 outage reports came from the following cities: Malton and York.

Loading map, please wait...
City Problem Type Report Time
United KingdomMalton Phone
United KingdomYork Phone
United KingdomYork Internet
United KingdomYork Phone
United KingdomYork Phone
United KingdomYork Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Strensall with Towthorpe, England

Latest outage, problems and issue reports in Strensall with Towthorpe and nearby locations:

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @O2 Aha. It’s equally telling that a failure feels like normal service.

  • Doug_Paulley Doug Paulley (@Doug_Paulley) reported from York, England

    @BNewtonUK @LloydsBank @O2 Thank you. I thought it was dodgy as all ****. Also, presumably they archive their WhatsApp chats. I do. So anybody at their company, with the WhatsApp login, have access to my full card details. Maybe i should change my card

  • No21York No.21 York (@No21York) reported from York, England

    @O2 Why is it that you do not communicate inter departmental & take these issues seriously ?

  • ashleighharkusx Ashleigh✨ (@ashleighharkusx) reported from York, England

    @O2 still having my life 6months on and £600+ down🙃🙃🙃🙃🙃

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @O2 YO1 9TX. Your site listed a mast not working. Again. On top of the capacity issues you’ve admitted to me you have.

  • prysds Richard Gear (@prysds) reported from York, England

    @O2 you’ve cut off my phone - everytime I try to call support to see why, it says stay on the line for more info then cuts me off. Im at work and my GF is about to go into labour any moment so need my phone back on - sort it out ASAP

  • andykatassetiam Andy Knowles (@andykatassetiam) reported from York, England

    @O2 I have just moved across from another provider, not impressed so far with your Customer Experience! The phone is now working but the rest leaves a lot to be desired

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    Seriously @O2 when will you sort the network capacity issues In york? It’s even more comical than pre-lockdown so I’m paying through the nose for a product that’s hardly functional in the city I live in. You concluded capacity issues when I flagged years ago.

  • leegra79 Lee Graham©™ (@leegra79) reported from Haxby, England

    @O2 is anyone monitoring this account? Or is it like the call centers and chat rooms ? The customer service is beyond poor

  • Mrs_Hopkins_Y6 Ruth Hopkins (@Mrs_Hopkins_Y6) reported from York, England

    @O2 It’s still not working. Please advise. I have followed troubleshooting and still having problems. I am a keyworker and need to make calls to vulnerable families today so I need this sorting ASAP.

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • MarinaPlatts Marina Platts (@MarinaPlatts) reported from York, England

    @O2 terrible service. I have tried online help. Phoned customer service 4 times this morning- on hold for ages then get cut off with no reply. I swapped tariff 48 hrs ago from 1 O2 tariff to another - still with O2 . Have lost function on my phone since the switch 1/2

  • seabrkei Keith Seabridge (@seabrkei) reported from York, England

    @daviddunninguk @O2 Have you considered switching to another network?

  • GrumpyBiker1969 Neil Mc Manus 📱+🍺+💉+🚘=❌ (@GrumpyBiker1969) reported from Strensall with Towthorpe, England

    @rawlimark Samsung. I'v had my S7 for 0ver 2 yrs no issues at all. Always do up dates. My contract with @O2 has just ended I'll be keeping this S7 & staying sim only

  • FernieBell fern bell (@FernieBell) reported from York, England

    This is the worst day for @O2 priorities to crash 🤬🤬🤬 I'm trying on my phone, through 3 different ways, on my work computer (🤫) and nothing. Will be definitely changing phone companies I'd I miss out on Peter Kay tickets due it crashing!!!

  • martynpie Martyn Pysanczyn 🌀 (@martynpie) reported from York, England

    Ugh, @o2 has a mast down in York, AND we have no broadband because we’re not yet connected after the move. Edge is juuuust about working but glacially.

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @daviddunninguk @O2 I went through the whole rigmarole and they confirmed capacity issue but won’t do anything.

  • MarinaPlatts Marina Platts (@MarinaPlatts) reported from York, England

    As a frontline NHS worker I rely on my phone for essential communication about patient care. Come on @O2 help me out

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @O2 How about sorting your 4g capacity issues first. Don’t bother suggesting anything to fix, done all that just for you to agree with my initial suggestion.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • rodotaz rodotaz (@rodotaz) reported

    @O2 hi! I got a new phone and put my pac code when purchasing online so I could keep my number from another network. I got the new phone and put the new sim card but the old number hasn’t transferred yet. Do I need to do anything else? It’s been over 24hrs

  • adam_peat adam peat (@adam_peat) reported

    @O2 big shoutout to o2 for ripping down the mast near my home, not telling anyone, leaving people to suffer while they "talk to local authorities" and still expect people to pay full price for a service they are not currently providing

  • rm_dionne dionne (@rm_dionne) reported

    @StevieMCee @O2 🙄 ridiculous. I’ve gave up! Trying to get back on that stupid live chat but they make everything so impossible. 🤬🤯

  • annesaivenkatne annesaivenkatne@gmail.com (@annesaivenkatne) reported

    @O2 The way you treat the customers is disgusting when a new person wants to join in o2 , you don't even call the customer to know why the credit check has gone declined.This is not fair in o2 ....

  • dconvey Damien Convey (@dconvey) reported

    @O2 can you help me get a replacement sim? I've lost mine. Thanks

  • PCgonemad1066 me (@PCgonemad1066) reported

    @O2 Well I pay my bills on time and I upgraded in November. I spoke to customer services now and they don’t why they’re calling me either. The automated service annoyed me. Grrr see that’s why I don’t talk to you and do it once a year. The less I call means you have great service!

  • _neyneyy NO.1 (@_neyneyy) reported

    @O2 Because I pay my bills. Yet I have to sit next to my wifi in order to do anything. I’m tired of the lies you tell along with appalling network service.

  • StevieMcB77 Stevie McBeth (@StevieMcB77) reported

    @O2 nice of you to cut my phone service and not calling to simply ask to update our CC. A text would have been nice to warn us! Now from 5 handsets we are down to only having 2 with you and I will be entering a complaint as you left a vulnerable person with no means of contact!

  • woofioo Woofioo (@woofioo) reported

    @O2 Well done O2 followed your steps and see you're doing maintenance in the area. @Virgin @EE not replying to my message, take note great example of customer service.

  • Tytthaspis16 (((bugs))) xo (@Tytthaspis16) reported

    @Rachyfarrimond @O2 I had the same Issue today trying to get sent a replacement sim card and got absolutely nowhere after 1.5 hours