O2

O2 Outage Report in Strensall with Towthorpe, City of York, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Strensall with Towthorpe, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Strensall with Towthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Strensall with Towthorpe, City of York, England 05/11/2025 10:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Strensall with Towthorpe, City of York, England

The most recent O2 outage reports came from the following cities: York.

Loading map, please wait...
City Problem Type Report Time
United KingdomYork Internet
United KingdomYork Total Blackout
United KingdomYork Total Blackout
United KingdomYork Phone
United KingdomYork Phone
United KingdomMalton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Strensall with Towthorpe, England

Latest outage, problems and issue reports in Strensall with Towthorpe and nearby locations:

  • prysds Richard Gear (@prysds) reported from York, England

    @O2 you’ve cut off my phone - everytime I try to call support to see why, it says stay on the line for more info then cuts me off. Im at work and my GF is about to go into labour any moment so need my phone back on - sort it out ASAP

  • leegra79 Lee Graham©™ (@leegra79) reported from Haxby, England

    @O2 is anyone monitoring this account? Or is it like the call centers and chat rooms ? The customer service is beyond poor

  • No21York No.21 York (@No21York) reported from York, England

    @O2 Why is it that you do not communicate inter departmental & take these issues seriously ?

  • Mrs_Hopkins_Y6 Ruth Hopkins (@Mrs_Hopkins_Y6) reported from York, England

    @O2 It’s still not working. Please advise. I have followed troubleshooting and still having problems. I am a keyworker and need to make calls to vulnerable families today so I need this sorting ASAP.

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @daviddunninguk @O2 I went through the whole rigmarole and they confirmed capacity issue but won’t do anything.

  • Doug_Paulley Doug Paulley (@Doug_Paulley) reported from York, England

    @BNewtonUK @LloydsBank @O2 Thank you. I thought it was dodgy as all ****. Also, presumably they archive their WhatsApp chats. I do. So anybody at their company, with the WhatsApp login, have access to my full card details. Maybe i should change my card

  • MarinaPlatts Marina Platts (@MarinaPlatts) reported from York, England

    As a frontline NHS worker I rely on my phone for essential communication about patient care. Come on @O2 help me out

  • MarinaPlatts Marina Platts (@MarinaPlatts) reported from York, England

    @O2 terrible service. I have tried online help. Phoned customer service 4 times this morning- on hold for ages then get cut off with no reply. I swapped tariff 48 hrs ago from 1 O2 tariff to another - still with O2 . Have lost function on my phone since the switch 1/2

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @O2 YO1 9TX. Your site listed a mast not working. Again. On top of the capacity issues you’ve admitted to me you have.

  • GrumpyBiker1969 Neil Mc Manus 📱+🍺+💉+🚘=❌ (@GrumpyBiker1969) reported from Strensall with Towthorpe, England

    @rawlimark Samsung. I'v had my S7 for 0ver 2 yrs no issues at all. Always do up dates. My contract with @O2 has just ended I'll be keeping this S7 & staying sim only

  • seabrkei Keith Seabridge (@seabrkei) reported from York, England

    @daviddunninguk @O2 Have you considered switching to another network?

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @O2 Aha. It’s equally telling that a failure feels like normal service.

  • martynpie Martyn Pysanczyn 🌀 (@martynpie) reported from York, England

    Ugh, @o2 has a mast down in York, AND we have no broadband because we’re not yet connected after the move. Edge is juuuust about working but glacially.

  • GrumpyBiker1969 Neil Mc Manus 📱+🍺+💉+🚘=❌ (@GrumpyBiker1969) reported from Strensall with Towthorpe, England

    @daviddunninguk @O2 O2 is terrible in the city centre of #York I have been on to @O2 about this yet still nothing happens

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

  • ashleighharkusx Ashleigh✨ (@ashleighharkusx) reported from York, England

    @O2 still having my life 6months on and £600+ down🙃🙃🙃🙃🙃

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @O2 How about sorting your 4g capacity issues first. Don’t bother suggesting anything to fix, done all that just for you to agree with my initial suggestion.

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    Seriously @O2 when will you sort the network capacity issues In york? It’s even more comical than pre-lockdown so I’m paying through the nose for a product that’s hardly functional in the city I live in. You concluded capacity issues when I flagged years ago.

  • FernieBell fern bell (@FernieBell) reported from York, England

    This is the worst day for @O2 priorities to crash 🤬🤬🤬 I'm trying on my phone, through 3 different ways, on my work computer (🤫) and nothing. Will be definitely changing phone companies I'd I miss out on Peter Kay tickets due it crashing!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidRogers1989 Dave Rogers (@DavidRogers1989) reported

    @VodafoneUK @O2 that's customer service right there! A reply in minutes, not months!

  • Jordzzzh1994 jordan hagan (@Jordzzzh1994) reported

    When you move house and the signal is so bad, you report it to @O2 and they say no issues found, my data is so slow and sometimes call aren't the best, from 5G to what's supposed to be 4G more like dial up... this is the same for @JadeMarieCarr

  • aniagabb ANIA GABB (@aniagabb) reported

    @O2 please help. I cannot access my data and I need this for work

  • sophieliddell89 sophie liddell (@sophieliddell89) reported

    @O2 I’ve a new sim and swapped my number to my new phone… I now have no signal on either phone??

  • jensneddys Jennie Stickland (@jensneddys) reported

    @O2 your customer service is terrible , I have been waiting for two days for you to sort out your error. 2 days with no work phone !! No communication and when I do ring I just get told to wait for 24hrs. Even though it’s been 48 now !!

  • jack_day1992 Jack Day (@jack_day1992) reported

    @O2 please can someone explain why your still sending me letters over apparently owing you £15, really not happy I clearly haven’t been listen too been a customer for 19years and this is how you treat me 😡 I am never using O2 ever again after my contract is up

  • ChezzyGo83 Chez Lee (@ChezzyGo83) reported

    @O2 just had a call from this number 02032877808 told them straight away I was aware of the scam. I mean if you fancy giving me 40% off because I'm a loyal customer then even better lol

  • MrMaths31106 MrMaths31106 (@MrMaths31106) reported

    @O2 Absolutely appalled by the service my wife has received. Taken nearly 4 days to move over from one network to yours and had no signal / unable to make calls and texts. On the phone for over 6 hours and broken promises and lies! Little compensation so PAC requested #Shocking

  • KatieRHKat Katie (@KatieRHKat) reported

    @O2 I’ve done that and it’s NOT help. I NEED AN ANSWER

  • jensneddys Jennie Stickland (@jensneddys) reported

    @O2 your customer service is terrible , I have been waiting for two days for you to sort out your error. 2 days with no work phone !! No communication and when I do ring I just get told to wait for 24hrs. Even though it’s been 48 now !!