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O2 outages and service status in Strensall with Towthorpe, England

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  • O2 generated 0 outage signals in the last 24 hours around Strensall with Towthorpe, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Strensall with Towthorpe, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Strensall with Towthorpe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Strensall with Towthorpe, England

Latest outage, problems and issue reports in Strensall with Towthorpe and nearby locations:

  • No21York
    No.21 York (@No21York) reported from York, England

    @O2 Why is it that you do not communicate inter departmental & take these issues seriously ?

  • yorkonafork
    York on a Fork (@yorkonafork) reported from York, England

    @O2 How about sorting your 4g capacity issues first. Don’t bother suggesting anything to fix, done all that just for you to agree with my initial suggestion.

  • MarinaPlatts
    Marina Platts (@MarinaPlatts) reported from York, England

    @O2 terrible service. I have tried online help. Phoned customer service 4 times this morning- on hold for ages then get cut off with no reply. I swapped tariff 48 hrs ago from 1 O2 tariff to another - still with O2 . Have lost function on my phone since the switch 1/2

  • ashleighharkusx
    Ashleigh✨ (@ashleighharkusx) reported from York, England

    @O2 still having my life 6months on and £600+ down🙃🙃🙃🙃🙃

  • seabrkei
    Keith Seabridge (@seabrkei) reported from York, England

    @daviddunninguk @O2 Have you considered switching to another network?

  • martynpie
    Martyn Pysanczyn 🌀 (@martynpie) reported from York, England

    Ugh, @o2 has a mast down in York, AND we have no broadband because we’re not yet connected after the move. Edge is juuuust about working but glacially.

  • emilyneilson22
    Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

  • FernieBell
    fern bell (@FernieBell) reported from York, England

    This is the worst day for @O2 priorities to crash 🤬🤬🤬 I'm trying on my phone, through 3 different ways, on my work computer (🤫) and nothing. Will be definitely changing phone companies I'd I miss out on Peter Kay tickets due it crashing!!!

  • yorkonafork
    York on a Fork (@yorkonafork) reported from York, England

    Seriously @O2 when will you sort the network capacity issues In york? It’s even more comical than pre-lockdown so I’m paying through the nose for a product that’s hardly functional in the city I live in. You concluded capacity issues when I flagged years ago.

  • GrahamKavanagh7
    Graham Kavanagh (@GrahamKavanagh7) reported from York, England

    @daviddunninguk @O2 Vodafone is horrendous in york. 4g doesnt work, luckily i rely on home wifi. 🙏

  • Mrs_Hopkins_Y6
    Ruth Hopkins (@Mrs_Hopkins_Y6) reported from York, England

    @O2 It’s still not working. Please advise. I have followed troubleshooting and still having problems. I am a keyworker and need to make calls to vulnerable families today so I need this sorting ASAP.

  • MarinaPlatts
    Marina Platts (@MarinaPlatts) reported from York, England

    As a frontline NHS worker I rely on my phone for essential communication about patient care. Come on @O2 help me out

  • Russeboy
    Russ Leighton (@Russeboy) reported from York, England

    Hey @O2 this number is on your network and pretending to be @HSBC_UK. +44 7955 214252 Do the right thing and terminate it.

  • yorkonafork
    York on a Fork (@yorkonafork) reported from York, England

    @O2 Aha. It’s equally telling that a failure feels like normal service.

  • GrumpyBiker1969
    Neil Mc Manus 📱+🍺+💉+🚘=❌ (@GrumpyBiker1969) reported from Strensall with Towthorpe, England

    @daviddunninguk @O2 O2 is terrible in the city centre of #York I have been on to @O2 about this yet still nothing happens

  • prysds
    Richard Gear (@prysds) reported from York, England

    @O2 you’ve cut off my phone - everytime I try to call support to see why, it says stay on the line for more info then cuts me off. Im at work and my GF is about to go into labour any moment so need my phone back on - sort it out ASAP

  • emilyneilson22
    Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • DomBamberYSJSU
    Dominic Bamber YSJSU (@DomBamberYSJSU) reported from City of York, England

    @Emlou201 @O2 I completely agree! It's frustrating to see companies like @O2 raising prices by 19% during an economic crisis. We deserve better customer service and a more compassionate approach. 💔📱 #PeopleBeforeProfits #WeDeserveBetter

  • leegra79
    Lee Graham©™ (@leegra79) reported from Haxby, England

    @O2 is anyone monitoring this account? Or is it like the call centers and chat rooms ? The customer service is beyond poor

  • jemmajon
    Jemma Jonathan (@jemmajon) reported from Askham Richard, England

    @O2 hi all my husband desperately need assistance! He’s called both customer service and in store local to us and no one can seem to understand his issue with the sim card! Please can someone help asap

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • BMcFarlaneUK
    Brandon McFarlane (@BMcFarlaneUK) reported

    @O2 Thanks. I've downloaded the app and trying to run a speed test, but it says "you currently do not have network connectivity". I'm very much aware that's what the problem is. I'll leave it to you to find a solution.

  • missingSanremo
    mi manca Sanremo 🎶 (@missingSanremo) reported

    . @O2 I keep using your bad network due to priority and it's been weeks that it won't let me even access it. I called your customer service repeatedly and they have no idea what's going on. I'll give it 2 more days and then my husband, parents and I will switch to @EE

  • daviddunninguk
    DavidDunninguk (@daviddunninguk) reported

    @andycomfort @O2 It’s now an open secret that they are struggling to provide a service. Now totally useless on trains

  • SofiTevBrockers
    Sophie Brocklebank (@SofiTevBrockers) reported

    @O2 can you please tell me why my signal is absolutely shocking these days 😩 I've been with you years and you're rubbish now!!!!

  • Velo_Rugby
    Velobet Rugby (@Velo_Rugby) reported

    @EnglandRugby @O2 31-16 England. Fiji will nick a score off broken field, but England's pack should bully the gainline.

  • BMcFarlaneUK
    Brandon McFarlane (@BMcFarlaneUK) reported

    Just completed my first test on the Buffering Britain app. Not surprised to get a result of "no usable signal" in my house in Preston on @O2.

  • andews134
    Andrew Sutherland (@andews134) reported

    @O2 @ChechuzM Hi - I took a montly o2 contract 8 days ago. It worked well until you ported the number from vodafone. Since then I cannot connact at all. I contacted help, bit it just ‘logged a complaint’. How do I cancel. It is within 14 days.

  • MrsMac1412
    Karen McCormick (@MrsMac1412) reported

    @o2 anyway you can find out why your 4G & 5G signal in the RG45 area has gone from bad to shockingly bad in the last few weeks? Buffering is becoming a joke - I can make a cup of tea by the time anything loads!!

  • tintinuk_orig
    tintinuk (@tintinuk_orig) reported

    @nemgp @O2 Clearly O2 is running out of money and has stopped spending money to maintain their network. The service is collapsing

  • Rothbury01669
    Stevio (@Rothbury01669) reported

    @JohnTillUK @O2 @Mozilliondotcom I was with EE over 18 years (from the Orange days). When they were bought by BT their renentions deals went up the spout and they wanted £60/month for a new iPhone 13 and that was at a discount. So I requested a PAC code on the website and bought my phone direct from Apple for £36/month over 2 years I moved to Giffgaff (which is 02 but been fine for me). Within an hour of the PAC request a guy from EE phoned me and said, why are you leaving after all these years ..... told him why and he said, we can offer it for £50. I said too late. Even with a £10/month sim deal on Giffgaff it was still cheaper and I never went back and I am still with Giffgaff 5 years later My friend works for Three and he said that legacy customer leaving is a red line for the companies because once you go, you'll never come back and they also know that once the customer discovers they can buy the phone direct from the manufacturer with 24 month 0% terms, it's the end of the line for the working model