O2 Outage Report in Strensall with Towthorpe, City of York, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Strensall with Towthorpe, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Strensall with Towthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Community Discussion
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O2 Issues Reports Near Strensall with Towthorpe, England
Latest outage, problems and issue reports in Strensall with Towthorpe and nearby locations:
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Andy Knowles
(@andykatassetiam) reported
from
York, England
@O2 I have just moved across from another provider, not impressed so far with your Customer Experience! The phone is now working but the rest leaves a lot to be desired
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Lee Graham©™
(@leegra79) reported
from
Haxby, England
@O2 is anyone monitoring this account? Or is it like the call centers and chat rooms ? The customer service is beyond poor
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Neil Mc Manus 📱+🍺+💉+🚘=❌
(@GrumpyBiker1969) reported
from
Strensall with Towthorpe, England
@rawlimark Samsung. I'v had my S7 for 0ver 2 yrs no issues at all. Always do up dates. My contract with @O2 has just ended I'll be keeping this S7 & staying sim only
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York on a Fork
(@yorkonafork) reported
from
York, England
@O2 YO1 9TX. Your site listed a mast not working. Again. On top of the capacity issues you’ve admitted to me you have.
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Emily
(@emilyneilson22) reported
from
Easingwold, England
If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!
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York on a Fork
(@yorkonafork) reported
from
York, England
@O2 How about sorting your 4g capacity issues first. Don’t bother suggesting anything to fix, done all that just for you to agree with my initial suggestion.
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No.21 York
(@No21York) reported
from
York, England
@O2 Why is it that you do not communicate inter departmental & take these issues seriously ?
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Martyn Pysanczyn 🌀
(@martynpie) reported
from
York, England
Ugh, @o2 has a mast down in York, AND we have no broadband because we’re not yet connected after the move. Edge is juuuust about working but glacially.
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Ashleigh✨
(@ashleighharkusx) reported
from
York, England
@O2 still having my life 6months on and £600+ down🙃🙃🙃🙃🙃
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Richard Gear
(@prysds) reported
from
York, England
@O2 you’ve cut off my phone - everytime I try to call support to see why, it says stay on the line for more info then cuts me off. Im at work and my GF is about to go into labour any moment so need my phone back on - sort it out ASAP
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Keith Seabridge
(@seabrkei) reported
from
York, England
@daviddunninguk @O2 Have you considered switching to another network?
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York on a Fork
(@yorkonafork) reported
from
York, England
@daviddunninguk @O2 I went through the whole rigmarole and they confirmed capacity issue but won’t do anything.
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York on a Fork
(@yorkonafork) reported
from
York, England
@O2 Aha. It’s equally telling that a failure feels like normal service.
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York on a Fork
(@yorkonafork) reported
from
York, England
Seriously @O2 when will you sort the network capacity issues In york? It’s even more comical than pre-lockdown so I’m paying through the nose for a product that’s hardly functional in the city I live in. You concluded capacity issues when I flagged years ago.
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Ruth Hopkins
(@Mrs_Hopkins_Y6) reported
from
York, England
@O2 It’s still not working. Please advise. I have followed troubleshooting and still having problems. I am a keyworker and need to make calls to vulnerable families today so I need this sorting ASAP.
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fern bell
(@FernieBell) reported
from
York, England
This is the worst day for @O2 priorities to crash 🤬🤬🤬 I'm trying on my phone, through 3 different ways, on my work computer (🤫) and nothing. Will be definitely changing phone companies I'd I miss out on Peter Kay tickets due it crashing!!!
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Marina Platts
(@MarinaPlatts) reported
from
York, England
@O2 terrible service. I have tried online help. Phoned customer service 4 times this morning- on hold for ages then get cut off with no reply. I swapped tariff 48 hrs ago from 1 O2 tariff to another - still with O2 . Have lost function on my phone since the switch 1/2
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Marina Platts
(@MarinaPlatts) reported
from
York, England
As a frontline NHS worker I rely on my phone for essential communication about patient care. Come on @O2 help me out
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Doug Paulley
(@Doug_Paulley) reported
from
York, England
@BNewtonUK @LloydsBank @O2 Thank you. I thought it was dodgy as all ****. Also, presumably they archive their WhatsApp chats. I do. So anybody at their company, with the WhatsApp login, have access to my full card details. Maybe i should change my card
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Emily
(@emilyneilson22) reported
from
Easingwold, England
I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte Frimpomaa
(@Chafri85) reported
@O2 I have recently switched from sim only to PAYG and my phone hasnt received calls since I got the new sim! I put £10 on as I thought that was the issue but my balance says 0 - received a text 10 mins ago to say I have a big data bundle but I'm out of the country. Please fix!
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Ian Horrocks
(@Cynfanon) reported
@O2 can you please let me know if the 4g network around the northwest is working, i haven't been able to send or receive texts all day, as this is a number used for my business it is severely restriciting things, i can voice call fine...any answers please ?
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Ally Ridgers
(@AllyRidgers) reported
How do you cancel an order @O2 when myO2 is unavailable?
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Soi Luong
(@soi_luong) reported
@O2 joined as new customer. 1st sim never arrived. Received eSIM 2 weeks after signing up. Still not active and can't dial out. What gives O2?? How many times must I contact customer service?
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HarriTech81
(@HarriTech81) reported
Even more **** service from @O2 social media time. On my 2nd day of DM's and no further forward. Had to call them because of the long delays between them messaging me. Can't wait to leave O2 when my contract ends. Pathetic
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snookered
(@BaizeMagnet) reported
@O2 I have found out what the issue is. Apparently there is an issue with a mast in my vicinity which is being worked on by engineers. So it looks like it is being sorted.
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Dr Keri Nixon
(@NixonKeri) reported
Disgusted in @O2 been on hold to you forever to buy a new purchase and when the woman obviously didn’t have a clue she hung up on me after me being on hold for an hour. I’m deciding which company to go with and based on this it may be @curryspcworld shocking customer service
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Khayati Rabheru
(@rabheruk) reported
@O2 Hi there, for some reason my Nero voucher on O2 priority didn't work today. Is there an issue?
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Ben Winstanley
(@Is_Me_Ben) reported
@O2 The charge was to upgrade but you offered to waiver the fee as an incentive - it wasn’t and was deducted from our bank. Cust service have offered bill credit. We asked for bank refund. Told this is only available 6th Jan & we have to call back to request on the day.
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Ant
(@AntonyMay_) reported
@DanFoster_ @Apple @O2 Expected a brand new plug and lead like my old mans, charges well quick can’t believe they don’t issue plugs anymore