O2

O2 Outage Report in Strensall with Towthorpe, City of York, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Strensall with Towthorpe, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Strensall with Towthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Strensall with Towthorpe, City of York, England 12/07/2025 17:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Strensall with Towthorpe, City of York, England

The most recent O2 outage reports came from the following cities: York.

Loading map, please wait...
City Problem Type Report Time
United KingdomYork Phone
United KingdomTadcaster Internet
United KingdomMalton Phone
United KingdomMalton Phone
United KingdomYork Internet
United KingdomYork Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Strensall with Towthorpe, England

Latest outage, problems and issue reports in Strensall with Towthorpe and nearby locations:

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

  • prysds Richard Gear (@prysds) reported from York, England

    @O2 you’ve cut off my phone - everytime I try to call support to see why, it says stay on the line for more info then cuts me off. Im at work and my GF is about to go into labour any moment so need my phone back on - sort it out ASAP

  • seabrkei Keith Seabridge (@seabrkei) reported from York, England

    @daviddunninguk @O2 Have you considered switching to another network?

  • martynpie Martyn Pysanczyn 🌀 (@martynpie) reported from York, England

    Ugh, @o2 has a mast down in York, AND we have no broadband because we’re not yet connected after the move. Edge is juuuust about working but glacially.

  • No21York No.21 York (@No21York) reported from York, England

    @O2 Why is it that you do not communicate inter departmental & take these issues seriously ?

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @O2 Aha. It’s equally telling that a failure feels like normal service.

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @O2 How about sorting your 4g capacity issues first. Don’t bother suggesting anything to fix, done all that just for you to agree with my initial suggestion.

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @O2 YO1 9TX. Your site listed a mast not working. Again. On top of the capacity issues you’ve admitted to me you have.

  • FernieBell fern bell (@FernieBell) reported from York, England

    This is the worst day for @O2 priorities to crash 🤬🤬🤬 I'm trying on my phone, through 3 different ways, on my work computer (🤫) and nothing. Will be definitely changing phone companies I'd I miss out on Peter Kay tickets due it crashing!!!

  • Doug_Paulley Doug Paulley (@Doug_Paulley) reported from York, England

    @BNewtonUK @LloydsBank @O2 Thank you. I thought it was dodgy as all ****. Also, presumably they archive their WhatsApp chats. I do. So anybody at their company, with the WhatsApp login, have access to my full card details. Maybe i should change my card

  • GrumpyBiker1969 Neil Mc Manus 📱+🍺+💉+🚘=❌ (@GrumpyBiker1969) reported from Strensall with Towthorpe, England

    @rawlimark Samsung. I'v had my S7 for 0ver 2 yrs no issues at all. Always do up dates. My contract with @O2 has just ended I'll be keeping this S7 & staying sim only

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    Seriously @O2 when will you sort the network capacity issues In york? It’s even more comical than pre-lockdown so I’m paying through the nose for a product that’s hardly functional in the city I live in. You concluded capacity issues when I flagged years ago.

  • andykatassetiam Andy Knowles (@andykatassetiam) reported from York, England

    @O2 I have just moved across from another provider, not impressed so far with your Customer Experience! The phone is now working but the rest leaves a lot to be desired

  • MarinaPlatts Marina Platts (@MarinaPlatts) reported from York, England

    @O2 terrible service. I have tried online help. Phoned customer service 4 times this morning- on hold for ages then get cut off with no reply. I swapped tariff 48 hrs ago from 1 O2 tariff to another - still with O2 . Have lost function on my phone since the switch 1/2

  • MarinaPlatts Marina Platts (@MarinaPlatts) reported from York, England

    As a frontline NHS worker I rely on my phone for essential communication about patient care. Come on @O2 help me out

  • ashleighharkusx Ashleigh✨ (@ashleighharkusx) reported from York, England

    @O2 still having my life 6months on and £600+ down🙃🙃🙃🙃🙃

  • leegra79 Lee Graham©™ (@leegra79) reported from Haxby, England

    @O2 is anyone monitoring this account? Or is it like the call centers and chat rooms ? The customer service is beyond poor

  • Russeboy Russ Leighton (@Russeboy) reported from York, England

    Hey @O2 this number is on your network and pretending to be @HSBC_UK. +44 7955 214252 Do the right thing and terminate it.

  • Mrs_Hopkins_Y6 Ruth Hopkins (@Mrs_Hopkins_Y6) reported from York, England

    @O2 It’s still not working. Please advise. I have followed troubleshooting and still having problems. I am a keyworker and need to make calls to vulnerable families today so I need this sorting ASAP.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • dj_latt tattooedbookworm (@dj_latt) reported

    @O2 getting annoyed now how many times do I have to tell customer service I have or use the number that they are insisting they send the code 2 I can't find the sim card so how am I supposed to get it through to them !!!!

  • turningleftfor Turningleftforless (@turningleftfor) reported

    @GBYGC744 @ThreeUK @O2 For me I have the same with 3 but it shows O2 as full coverage. I’ll be honest I’ve been with all the major companies at one time or another and I’ve found them all equally awful but in different ways! 🙄

  • EgyptianGod001 Christian Hardaker (@EgyptianGod001) reported

    @O2 anyone else having problems with calls and texting in tq2

  • dannimac25 Danni Mac (@dannimac25) reported

    Why is @O2 so rubbish? Middle of a train station in a City Centre and can't send an image or message on WhatsApp 😭 worst thing I did switching networks.

  • stavrosRN Lex (@stavrosRN) reported

    I want to ring my son today to wish him a happy birthday. Trouble is I'm on @O2 so can't use my mobile network and I have a @Google pixel 6 pro, so WiFi calling doest work either. I get a bonus next year, going to go on holiday so I can use my phone!

  • gardiner_millie Millie Gardiner (@gardiner_millie) reported

    @O2 Hi! I ordered a new SIM only deal on the 24th November but nothing has been delivered yet and I can't access any help through O2 app as I don't yet have a registered account because I don't have a number with you because no SIM. Can someone help please?

  • pulpy pulpy (@pulpy) reported

    @kylesoo @O2 You’d think it would be a little better outside the city but it’s not. I’m just outside greater Manchester and my signal goes from full 4G to nothing all the time. Kind of infuriating when you rely on the connectivity for work. Definitely oversubscribed.

  • Evachukwu_ Eva Chukwu (@Evachukwu_) reported

    @O2 @GoodThingsFdn @virginmedia I need help activating my O2 account

  • turbo_tez Terry (@turbo_tez) reported

    Day 4 after @O2 turned my sim off with no warning, and still waiting for them to come up with a solution - however if I were to upgrade they advertise they can have a new working handset to me tomorrow if I order by midnight 🤔 @MoneySavingExp @MartinSLewis

  • mobilemandan Dan Carter (@mobilemandan) reported

    @GroundedTech @O2 Did you use the switch up service