O2

O2 Outage Report in Strensall with Towthorpe, City of York, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Strensall with Towthorpe, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Strensall with Towthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Strensall with Towthorpe, City of York, England 02/26/2025 08:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (18%)

    Internet (18%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Strensall with Towthorpe, City of York, England

The most recent O2 outage reports came from the following cities: Malton and York.

Loading map, please wait...
City Problem Type Report Time
United KingdomMalton Phone
United KingdomYork Phone
United KingdomYork Internet
United KingdomYork Phone
United KingdomYork Phone
United KingdomYork Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Strensall with Towthorpe, England

Latest outage, problems and issue reports in Strensall with Towthorpe and nearby locations:

  • leegra79 Lee Graham©™ (@leegra79) reported from Haxby, England

    @O2 is anyone monitoring this account? Or is it like the call centers and chat rooms ? The customer service is beyond poor

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • GrumpyBiker1969 Neil Mc Manus 📱+🍺+💉+🚘=❌ (@GrumpyBiker1969) reported from Strensall with Towthorpe, England

    @daviddunninguk @O2 O2 is terrible in the city centre of #York I have been on to @O2 about this yet still nothing happens

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @O2 How about sorting your 4g capacity issues first. Don’t bother suggesting anything to fix, done all that just for you to agree with my initial suggestion.

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

  • No21York No.21 York (@No21York) reported from York, England

    @O2 Why is it that you do not communicate inter departmental & take these issues seriously ?

  • GrumpyBiker1969 Neil Mc Manus 📱+🍺+💉+🚘=❌ (@GrumpyBiker1969) reported from Strensall with Towthorpe, England

    @rawlimark Samsung. I'v had my S7 for 0ver 2 yrs no issues at all. Always do up dates. My contract with @O2 has just ended I'll be keeping this S7 & staying sim only

  • martynpie Martyn Pysanczyn 🌀 (@martynpie) reported from York, England

    Ugh, @o2 has a mast down in York, AND we have no broadband because we’re not yet connected after the move. Edge is juuuust about working but glacially.

  • MarinaPlatts Marina Platts (@MarinaPlatts) reported from York, England

    @O2 terrible service. I have tried online help. Phoned customer service 4 times this morning- on hold for ages then get cut off with no reply. I swapped tariff 48 hrs ago from 1 O2 tariff to another - still with O2 . Have lost function on my phone since the switch 1/2

  • FernieBell fern bell (@FernieBell) reported from York, England

    This is the worst day for @O2 priorities to crash 🤬🤬🤬 I'm trying on my phone, through 3 different ways, on my work computer (🤫) and nothing. Will be definitely changing phone companies I'd I miss out on Peter Kay tickets due it crashing!!!

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @daviddunninguk @O2 I went through the whole rigmarole and they confirmed capacity issue but won’t do anything.

  • prysds Richard Gear (@prysds) reported from York, England

    @O2 you’ve cut off my phone - everytime I try to call support to see why, it says stay on the line for more info then cuts me off. Im at work and my GF is about to go into labour any moment so need my phone back on - sort it out ASAP

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    Seriously @O2 when will you sort the network capacity issues In york? It’s even more comical than pre-lockdown so I’m paying through the nose for a product that’s hardly functional in the city I live in. You concluded capacity issues when I flagged years ago.

  • Mrs_Hopkins_Y6 Ruth Hopkins (@Mrs_Hopkins_Y6) reported from York, England

    @O2 It’s still not working. Please advise. I have followed troubleshooting and still having problems. I am a keyworker and need to make calls to vulnerable families today so I need this sorting ASAP.

  • Doug_Paulley Doug Paulley (@Doug_Paulley) reported from York, England

    @BNewtonUK @LloydsBank @O2 Thank you. I thought it was dodgy as all ****. Also, presumably they archive their WhatsApp chats. I do. So anybody at their company, with the WhatsApp login, have access to my full card details. Maybe i should change my card

  • ashleighharkusx Ashleigh✨ (@ashleighharkusx) reported from York, England

    @O2 still having my life 6months on and £600+ down🙃🙃🙃🙃🙃

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @O2 YO1 9TX. Your site listed a mast not working. Again. On top of the capacity issues you’ve admitted to me you have.

  • MarinaPlatts Marina Platts (@MarinaPlatts) reported from York, England

    As a frontline NHS worker I rely on my phone for essential communication about patient care. Come on @O2 help me out

  • seabrkei Keith Seabridge (@seabrkei) reported from York, England

    @daviddunninguk @O2 Have you considered switching to another network?

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @O2 Aha. It’s equally telling that a failure feels like normal service.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mr_creasote Ian Docking (@mr_creasote) reported

    @virginmedia @TheBHF @O2 Hi, could you let me know the email address of your CEO please. I am being overcharged for a new contract I took out in November. I filled out the web form. Spoken to Customer Services, I sent a letter on 18th Jan but no reply. Should be easy for VM to resolve internally.

  • DaveWhiteRoadie ĐΔV€ ŴĦƗŦ€ (@DaveWhiteRoadie) reported

    @O2 That’s not what I asked. I need the number to call customer services from abroad.

  • JonGibson6 Jon Gibson (@JonGibson6) reported

    @O2 Given up. Had to hang up the phone. Started at 9am this morning and I haven't been able to get help from your customer service team. Shocking.

  • leerobert78 Lee (@leerobert78) reported

    @O2 Please can you help me. Someone is trying to buy a iPhone on my account. Been on hold to your fraud team for over 30 minutes.

  • munone1986 Daniel Munden (@munone1986) reported

    @O2 What is going on? An hour wait to speak with an operator just to upgrade? 15 years with you guys and it gets worse every year. @VodafoneUK can you help me?

  • bradley_Avery18 bradley (@bradley_Avery18) reported from Liverpool, England

    @O2 Been trying to transfer my number from my old network to you, provided the PAC code but it didn’t happen. Trying to contact on the phone but not had any luck. Can you help here?

  • sarahbonelivec1 sarahbone@live.co.uk (@sarahbonelivec1) reported

    @O2 absolute disgrace! I have been cut off for 3 days now with no explanation and noone will answer my call or chat to me online. Happy to take my money to upgrade but will not speak to me when I have an issue!

  • david4charnock David charnock (@david4charnock) reported

    @O2 Can only do it if actually got a signal anywhere can barely get 3g most places let alone 5g

  • suminshall Suzanne Minshall (@suminshall) reported

    @o2 these technical problems that you’re having - is this the reason I’ve been charged to send text messages which you’ve told me were picture messages? Sick of waiting to get through to customer services. Nearly £5 added to my - texts are included in my package.

  • DaveWhiteRoadie ĐΔV€ ŴĦƗŦ€ (@DaveWhiteRoadie) reported

    @O2 I’m abroad and I need to speak with someone at o2. I’ve tried for 45 minutes to find a number to speak to someone. Can you help?