O2

O2 Outage Report in Strensall with Towthorpe, City of York, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Strensall with Towthorpe, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Strensall with Towthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Strensall with Towthorpe, City of York, England 01/18/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Strensall with Towthorpe, City of York, England

The most recent O2 outage reports came from the following cities: York and Pocklington.

Loading map, please wait...
City Problem Type Report Time
United KingdomYork Phone
United KingdomYork Phone
United KingdomYork Internet
United KingdomPocklington Total Blackout
United KingdomYork Phone
United KingdomTadcaster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Strensall with Towthorpe, England

Latest outage, problems and issue reports in Strensall with Towthorpe and nearby locations:

  • ashleighharkusx Ashleigh✨ (@ashleighharkusx) reported from York, England

    @O2 still having my life 6months on and £600+ down🙃🙃🙃🙃🙃

  • Mrs_Hopkins_Y6 Ruth Hopkins (@Mrs_Hopkins_Y6) reported from York, England

    @O2 It’s still not working. Please advise. I have followed troubleshooting and still having problems. I am a keyworker and need to make calls to vulnerable families today so I need this sorting ASAP.

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @O2 YO1 9TX. Your site listed a mast not working. Again. On top of the capacity issues you’ve admitted to me you have.

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @daviddunninguk @O2 I went through the whole rigmarole and they confirmed capacity issue but won’t do anything.

  • seabrkei Keith Seabridge (@seabrkei) reported from York, England

    @daviddunninguk @O2 Have you considered switching to another network?

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @O2 How about sorting your 4g capacity issues first. Don’t bother suggesting anything to fix, done all that just for you to agree with my initial suggestion.

  • GrumpyBiker1969 Neil Mc Manus 📱+🍺+💉+🚘=❌ (@GrumpyBiker1969) reported from Strensall with Towthorpe, England

    @rawlimark Samsung. I'v had my S7 for 0ver 2 yrs no issues at all. Always do up dates. My contract with @O2 has just ended I'll be keeping this S7 & staying sim only

  • leegra79 Lee Graham©™ (@leegra79) reported from Haxby, England

    @O2 is anyone monitoring this account? Or is it like the call centers and chat rooms ? The customer service is beyond poor

  • MarinaPlatts Marina Platts (@MarinaPlatts) reported from York, England

    @O2 terrible service. I have tried online help. Phoned customer service 4 times this morning- on hold for ages then get cut off with no reply. I swapped tariff 48 hrs ago from 1 O2 tariff to another - still with O2 . Have lost function on my phone since the switch 1/2

  • MarinaPlatts Marina Platts (@MarinaPlatts) reported from York, England

    As a frontline NHS worker I rely on my phone for essential communication about patient care. Come on @O2 help me out

  • No21York No.21 York (@No21York) reported from York, England

    @O2 Why is it that you do not communicate inter departmental & take these issues seriously ?

  • FernieBell fern bell (@FernieBell) reported from York, England

    This is the worst day for @O2 priorities to crash 🤬🤬🤬 I'm trying on my phone, through 3 different ways, on my work computer (🤫) and nothing. Will be definitely changing phone companies I'd I miss out on Peter Kay tickets due it crashing!!!

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @O2 Aha. It’s equally telling that a failure feels like normal service.

  • Doug_Paulley Doug Paulley (@Doug_Paulley) reported from York, England

    @BNewtonUK @LloydsBank @O2 Thank you. I thought it was dodgy as all ****. Also, presumably they archive their WhatsApp chats. I do. So anybody at their company, with the WhatsApp login, have access to my full card details. Maybe i should change my card

  • prysds Richard Gear (@prysds) reported from York, England

    @O2 you’ve cut off my phone - everytime I try to call support to see why, it says stay on the line for more info then cuts me off. Im at work and my GF is about to go into labour any moment so need my phone back on - sort it out ASAP

  • andykatassetiam Andy Knowles (@andykatassetiam) reported from York, England

    @O2 I have just moved across from another provider, not impressed so far with your Customer Experience! The phone is now working but the rest leaves a lot to be desired

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    Seriously @O2 when will you sort the network capacity issues In york? It’s even more comical than pre-lockdown so I’m paying through the nose for a product that’s hardly functional in the city I live in. You concluded capacity issues when I flagged years ago.

  • martynpie Martyn Pysanczyn 🌀 (@martynpie) reported from York, England

    Ugh, @o2 has a mast down in York, AND we have no broadband because we’re not yet connected after the move. Edge is juuuust about working but glacially.

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AleBarons_ Watki (@AleBarons_) reported

    @O2 hi. I ordered a phone, paid for early delivery and have now been told its out if stock???? Could i cancel the order please

  • Viresh6times Viresh (@Viresh6times) reported

    @O2 Hi I tried to but ran into another problem, it says I have no service so can't call or text, do you know why?

  • emilyatkinson87 Emily (@emilyatkinson87) reported

    @O2 hi - I want to cancel a bolt on but it doesn’t show on my account and your chat feature is always busy?

  • PhilipCSwales Phil Swales (@PhilipCSwales) reported

    **** @o2 and their medical apartheid venue entry policy. You are a disgrace.

  • LeeDeeble Lee Deeble (@LeeDeeble) reported

    Sorry @O2, been in a 5G area for the last 4 days and on your network, have not received a signal. Yet, place an @EE sim card in and all works well. Are there issues with your signal in Liverpool? Lee

  • fullerstrev Stuart Hazleton (@fullerstrev) reported

    @O2 can I get some help? Just spoke with your advisor about my o2 and still not loading saying error code 500!! Any solutions?

  • MWancock Mark Chopper Reid🌸 (@MWancock) reported

    @O2 is there a specific number I can call to speak to someone about financial hardship? My bill has come out of my acct and has left me in a very tricky situation I need urgent help please. X

  • wickdaman Richard Conway (@wickdaman) reported

    @O2 Hi there O2! I am trying to speak to someone to get my PAYG SIM replaced as I lost it! The O2 app won't allow me to login to raise a Live Chat either! Can you help me please? Thank you.

  • adithyan_paleri Adi (@adithyan_paleri) reported

    @O2 popped into cafe nero for my weekly treat (perks for priority O2 customers) and it didn't show up anything. Successfully wasted my whole journey to cafe nero

  • rachcoop04 Rachel Cooper (@rachcoop04) reported

    @O2 when you wana pay your bill but keep getting told there’s a problem and to try again later! #sortitout