O2 Outage Report in Strensall with Towthorpe, City of York, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Strensall with Towthorpe, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Strensall with Towthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (26%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Strensall with Towthorpe, England
Latest outage, problems and issue reports in Strensall with Towthorpe and nearby locations:
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Ashleigh✨
(@ashleighharkusx) reported
from
York, England
@O2 still having my life 6months on and £600+ down🙃🙃🙃🙃🙃
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York on a Fork
(@yorkonafork) reported
from
York, England
@O2 Aha. It’s equally telling that a failure feels like normal service.
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fern bell
(@FernieBell) reported
from
York, England
This is the worst day for @O2 priorities to crash 🤬🤬🤬 I'm trying on my phone, through 3 different ways, on my work computer (🤫) and nothing. Will be definitely changing phone companies I'd I miss out on Peter Kay tickets due it crashing!!!
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York on a Fork
(@yorkonafork) reported
from
York, England
@daviddunninguk @O2 I went through the whole rigmarole and they confirmed capacity issue but won’t do anything.
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Emily
(@emilyneilson22) reported
from
Easingwold, England
If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!
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Keith Seabridge
(@seabrkei) reported
from
York, England
@daviddunninguk @O2 Have you considered switching to another network?
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Marina Platts
(@MarinaPlatts) reported
from
York, England
As a frontline NHS worker I rely on my phone for essential communication about patient care. Come on @O2 help me out
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Ruth Hopkins
(@Mrs_Hopkins_Y6) reported
from
York, England
@O2 It’s still not working. Please advise. I have followed troubleshooting and still having problems. I am a keyworker and need to make calls to vulnerable families today so I need this sorting ASAP.
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No.21 York
(@No21York) reported
from
York, England
@O2 Why is it that you do not communicate inter departmental & take these issues seriously ?
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Richard Gear
(@prysds) reported
from
York, England
@O2 you’ve cut off my phone - everytime I try to call support to see why, it says stay on the line for more info then cuts me off. Im at work and my GF is about to go into labour any moment so need my phone back on - sort it out ASAP
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Marina Platts
(@MarinaPlatts) reported
from
York, England
@O2 terrible service. I have tried online help. Phoned customer service 4 times this morning- on hold for ages then get cut off with no reply. I swapped tariff 48 hrs ago from 1 O2 tariff to another - still with O2 . Have lost function on my phone since the switch 1/2
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York on a Fork
(@yorkonafork) reported
from
York, England
@O2 How about sorting your 4g capacity issues first. Don’t bother suggesting anything to fix, done all that just for you to agree with my initial suggestion.
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Emily
(@emilyneilson22) reported
from
Easingwold, England
I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!
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Martyn Pysanczyn 🌀
(@martynpie) reported
from
York, England
Ugh, @o2 has a mast down in York, AND we have no broadband because we’re not yet connected after the move. Edge is juuuust about working but glacially.
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Doug Paulley
(@Doug_Paulley) reported
from
York, England
@BNewtonUK @LloydsBank @O2 Thank you. I thought it was dodgy as all ****. Also, presumably they archive their WhatsApp chats. I do. So anybody at their company, with the WhatsApp login, have access to my full card details. Maybe i should change my card
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York on a Fork
(@yorkonafork) reported
from
York, England
@O2 YO1 9TX. Your site listed a mast not working. Again. On top of the capacity issues you’ve admitted to me you have.
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Lee Graham©™
(@leegra79) reported
from
Haxby, England
@O2 is anyone monitoring this account? Or is it like the call centers and chat rooms ? The customer service is beyond poor
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Andy Knowles
(@andykatassetiam) reported
from
York, England
@O2 I have just moved across from another provider, not impressed so far with your Customer Experience! The phone is now working but the rest leaves a lot to be desired
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Neil Mc Manus 📱+🍺+💉+🚘=❌
(@GrumpyBiker1969) reported
from
Strensall with Towthorpe, England
@rawlimark Samsung. I'v had my S7 for 0ver 2 yrs no issues at all. Always do up dates. My contract with @O2 has just ended I'll be keeping this S7 & staying sim only
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York on a Fork
(@yorkonafork) reported
from
York, England
Seriously @O2 when will you sort the network capacity issues In york? It’s even more comical than pre-lockdown so I’m paying through the nose for a product that’s hardly functional in the city I live in. You concluded capacity issues when I flagged years ago.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Richard 🇬🇧🏴 #StarmerOut
(@Shipwreck___) reported
@O2 the network problems in NG15 Hucknall Nottingham are costing me money. I need a signal to receive jobs. Please sort this
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Beckie Reynolds
(@beck_reynolds) reported
@O2 hi please can you help, I’m trying to use the Vue cinema offer of 4 cinema tickets for £18 on my priority app but when trying to redeem it it says the code has already been used
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Christie Buchanan
(@Christie3B) reported
@iD_Mobile_UK are terrible! Absolutely terrible! Glad I’ve went back to @O2
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Mr T0n3r🇬🇧🇮🇪
(@toner1984) reported
@O2 what have you done to logins?!?!? Can't lig into my account... keeps making me authenticate? Is this a you problem?!? Very frustrating
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Ahrio
(@Ahrio76) reported
@O2 the Duolingo Max code that I was given is not working for me.
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Rob Clark
(@Rob_JClark) reported
@O2 I’ve not network for 12 hours now what you playing at
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Emmà Flockhart
(@EmmaFlockhart97) reported
@O2 the worst company I’ve ever dealt with
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Kristian
(@KristianE46) reported
@O2 Your online chat is making me want to kill myself. You stupid idiots have disconnected my phone as i await to swap over to business. I can’t access my o2, I can’t call you as you’ve disconnected me. I have no way of contacting you, I run a business and i can’t contact anyone
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Matthew Dames
(@Matthew_SoloMid) reported
@O2 No network outages. No long weekend. Just a regular Thursday. Yet im on hold for 30 minutes listening to"We apologise for the wait, we are extremely busy" when calling into your customer care line. In what world is it ok to make customers wait this long? Understaffed!
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Mighty Morphine Power Ranger
(@Rammspanghoul) reported
@Heres__Johnnie @virginmedia @O2 Had the same issue. Couldn’t press back without it greying everything out. Had to wait for the page to close itself. Linking confused me, not being a virgin customer. So tried not long after but trying to link O2 just says it cant find my account when I enter the code. 45 mins…