O2 Outage Report in Strensall with Towthorpe, City of York, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Strensall with Towthorpe, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Strensall with Towthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (61%)
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Internet (18%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Strensall with Towthorpe, City of York, England
The most recent O2 outage reports came from the following cities: Malton and York.
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Community Discussion
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O2 Issues Reports Near Strensall with Towthorpe, England
Latest outage, problems and issue reports in Strensall with Towthorpe and nearby locations:
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York on a Fork (@yorkonafork) reported from York, England
@O2 How about sorting your 4g capacity issues first. Don’t bother suggesting anything to fix, done all that just for you to agree with my initial suggestion.
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Emily (@emilyneilson22) reported from Easingwold, England
I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!
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Ruth Hopkins (@Mrs_Hopkins_Y6) reported from York, England
@O2 It’s still not working. Please advise. I have followed troubleshooting and still having problems. I am a keyworker and need to make calls to vulnerable families today so I need this sorting ASAP.
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Keith Seabridge (@seabrkei) reported from York, England
@daviddunninguk @O2 Have you considered switching to another network?
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Jemma Jonathan (@jemmajon) reported from Askham Richard, England
@O2 hi all my husband desperately need assistance! He’s called both customer service and in store local to us and no one can seem to understand his issue with the sim card! Please can someone help asap
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Lee Graham©™ (@leegra79) reported from Haxby, England
@O2 is anyone monitoring this account? Or is it like the call centers and chat rooms ? The customer service is beyond poor
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Emily (@emilyneilson22) reported from Easingwold, England
If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!
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Doug Paulley (@Doug_Paulley) reported from York, England
@BNewtonUK @LloydsBank @O2 Thank you. I thought it was dodgy as all ****. Also, presumably they archive their WhatsApp chats. I do. So anybody at their company, with the WhatsApp login, have access to my full card details. Maybe i should change my card
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No.21 York (@No21York) reported from York, England
@O2 Why is it that you do not communicate inter departmental & take these issues seriously ?
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Dominic Bamber YSJSU (@DomBamberYSJSU) reported from City of York, England
@Emlou201 @O2 I completely agree! It's frustrating to see companies like @O2 raising prices by 19% during an economic crisis. We deserve better customer service and a more compassionate approach. 💔📱 #PeopleBeforeProfits #WeDeserveBetter
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York on a Fork (@yorkonafork) reported from York, England
@O2 Aha. It’s equally telling that a failure feels like normal service.
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Richard Gear (@prysds) reported from York, England
@O2 you’ve cut off my phone - everytime I try to call support to see why, it says stay on the line for more info then cuts me off. Im at work and my GF is about to go into labour any moment so need my phone back on - sort it out ASAP
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York on a Fork (@yorkonafork) reported from York, England
@O2 YO1 9TX. Your site listed a mast not working. Again. On top of the capacity issues you’ve admitted to me you have.
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Andy Knowles (@andykatassetiam) reported from York, England
@O2 I have just moved across from another provider, not impressed so far with your Customer Experience! The phone is now working but the rest leaves a lot to be desired
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Russ Leighton (@Russeboy) reported from York, England
Hey @O2 this number is on your network and pretending to be @HSBC_UK. +44 7955 214252 Do the right thing and terminate it.
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fern bell (@FernieBell) reported from York, England
This is the worst day for @O2 priorities to crash 🤬🤬🤬 I'm trying on my phone, through 3 different ways, on my work computer (🤫) and nothing. Will be definitely changing phone companies I'd I miss out on Peter Kay tickets due it crashing!!!
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Marina Platts (@MarinaPlatts) reported from York, England
As a frontline NHS worker I rely on my phone for essential communication about patient care. Come on @O2 help me out
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Ashleigh✨ (@ashleighharkusx) reported from York, England
@O2 still having my life 6months on and £600+ down🙃🙃🙃🙃🙃
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York on a Fork (@yorkonafork) reported from York, England
Seriously @O2 when will you sort the network capacity issues In york? It’s even more comical than pre-lockdown so I’m paying through the nose for a product that’s hardly functional in the city I live in. You concluded capacity issues when I flagged years ago.
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Marina Platts (@MarinaPlatts) reported from York, England
@O2 terrible service. I have tried online help. Phoned customer service 4 times this morning- on hold for ages then get cut off with no reply. I swapped tariff 48 hrs ago from 1 O2 tariff to another - still with O2 . Have lost function on my phone since the switch 1/2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Harry Jamieson (@harrygcfc) reported
@O2 , I’ve been trying to contact o2 for 3 days and when I speak to someone they just cut me off , I feel your big let down , I have got your products and not working and your customer service is very poor .
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Kerry Mills (@Kerryannemills) reported
@O2 - def the worst customer service ever. 3 hrs of my life and then get cut off🤯 Please sort out your phone lines 🤬
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White (@WhiteFamily72) reported
@O2 I need someone to call me. I’m being charged for a phone I haven’t received. Your call centre is failing me with press 1 for this and 2 for this but none of them are appropriate. Awful service and I’m a new customer.
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Mark McCourt (@EmathsUK) reported
@O2 No matter how many times I convince myself that your customer service can get no worse, you once again prove me wrong. If you're going to save money by forcing your call centre staff to work from home, perhaps give them systems that don't hang up on customers mid call.
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Godwin Stewart (@grshorwich) reported from Lea Town, England
@psychomania666 @O2 And of course on 3G you do get a reasonable signal but no actual data throughput...
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Phil Richards (@therealphil) reported
@O2 I have tried to contact your customer service line on 202. I get through and am told there may be a wait of half an hour. Instead of the call continuing I am told goodbye and the call terminates. Your customer service is terrible!!
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Pauline Duncan (@paulzd25) reported
@O2 is there any chance if speaking to any of your customer service team to answer a query? You go through the automated 'press 1, press 4' then get BYE without getting through!!#Customersupport #LoyalCustomer #MorningWasted
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Godwin Stewart (@grshorwich) reported from Lea Town, England
@psychomania666 @O2 At least it was on 3G. Most of the time it falls back to 2G round here. Plenty of boilerplate "we're always striving to improve the network" and "stay tuned" from @O2 but no actual improvement. At this point I'm sure there won't be any except in affluent areas down south.
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PsychoMania (@psychomania666) reported
@grshorwich @O2 Very true. Burnley has always had shockingly poor 4G & 3G on O2 in the town centre.
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Richard Hofman (@RichardHofman33) reported
@O2 Hello, please because there is no more chat support on the O2 website to get information, so I'm using the opportunity to ask O2 this way. Please, I want to get PAC code but it's not coming the way you have shown on the web. I don't want to leave O2 but only get the PAC code.