O2

O2 Outage Report in Strensall with Towthorpe, City of York, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Strensall with Towthorpe, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Strensall with Towthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Strensall with Towthorpe, City of York, England 02/26/2025 05:55

February 26: Problems at O2

O2 is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (18%)

    Internet (18%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Strensall with Towthorpe, City of York, England

The most recent O2 outage reports came from the following cities: Malton and York.

Loading map, please wait...
City Problem Type Report Time
United KingdomMalton Phone
United KingdomYork Phone
United KingdomYork Internet
United KingdomYork Phone
United KingdomYork Phone
United KingdomYork Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Strensall with Towthorpe, England

Latest outage, problems and issue reports in Strensall with Towthorpe and nearby locations:

  • MarinaPlatts Marina Platts (@MarinaPlatts) reported from York, England

    @O2 terrible service. I have tried online help. Phoned customer service 4 times this morning- on hold for ages then get cut off with no reply. I swapped tariff 48 hrs ago from 1 O2 tariff to another - still with O2 . Have lost function on my phone since the switch 1/2

  • Mrs_Hopkins_Y6 Ruth Hopkins (@Mrs_Hopkins_Y6) reported from York, England

    @O2 It’s still not working. Please advise. I have followed troubleshooting and still having problems. I am a keyworker and need to make calls to vulnerable families today so I need this sorting ASAP.

  • jemmajon Jemma Jonathan (@jemmajon) reported from Askham Richard, England

    @O2 hi all my husband desperately need assistance! He’s called both customer service and in store local to us and no one can seem to understand his issue with the sim card! Please can someone help asap

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @O2 YO1 9TX. Your site listed a mast not working. Again. On top of the capacity issues you’ve admitted to me you have.

  • andykatassetiam Andy Knowles (@andykatassetiam) reported from York, England

    @O2 I have just moved across from another provider, not impressed so far with your Customer Experience! The phone is now working but the rest leaves a lot to be desired

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

  • Russeboy Russ Leighton (@Russeboy) reported from York, England

    Hey @O2 this number is on your network and pretending to be @HSBC_UK. +44 7955 214252 Do the right thing and terminate it.

  • martynpie Martyn Pysanczyn 🌀 (@martynpie) reported from York, England

    Ugh, @o2 has a mast down in York, AND we have no broadband because we’re not yet connected after the move. Edge is juuuust about working but glacially.

  • FernieBell fern bell (@FernieBell) reported from York, England

    This is the worst day for @O2 priorities to crash 🤬🤬🤬 I'm trying on my phone, through 3 different ways, on my work computer (🤫) and nothing. Will be definitely changing phone companies I'd I miss out on Peter Kay tickets due it crashing!!!

  • seabrkei Keith Seabridge (@seabrkei) reported from York, England

    @daviddunninguk @O2 Have you considered switching to another network?

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    Seriously @O2 when will you sort the network capacity issues In york? It’s even more comical than pre-lockdown so I’m paying through the nose for a product that’s hardly functional in the city I live in. You concluded capacity issues when I flagged years ago.

  • prysds Richard Gear (@prysds) reported from York, England

    @O2 you’ve cut off my phone - everytime I try to call support to see why, it says stay on the line for more info then cuts me off. Im at work and my GF is about to go into labour any moment so need my phone back on - sort it out ASAP

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @O2 Aha. It’s equally telling that a failure feels like normal service.

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @O2 How about sorting your 4g capacity issues first. Don’t bother suggesting anything to fix, done all that just for you to agree with my initial suggestion.

  • leegra79 Lee Graham©™ (@leegra79) reported from Haxby, England

    @O2 is anyone monitoring this account? Or is it like the call centers and chat rooms ? The customer service is beyond poor

  • ashleighharkusx Ashleigh✨ (@ashleighharkusx) reported from York, England

    @O2 still having my life 6months on and £600+ down🙃🙃🙃🙃🙃

  • No21York No.21 York (@No21York) reported from York, England

    @O2 Why is it that you do not communicate inter departmental & take these issues seriously ?

  • MarinaPlatts Marina Platts (@MarinaPlatts) reported from York, England

    As a frontline NHS worker I rely on my phone for essential communication about patient care. Come on @O2 help me out

  • Doug_Paulley Doug Paulley (@Doug_Paulley) reported from York, England

    @BNewtonUK @LloydsBank @O2 Thank you. I thought it was dodgy as all ****. Also, presumably they archive their WhatsApp chats. I do. So anybody at their company, with the WhatsApp login, have access to my full card details. Maybe i should change my card

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Esmeraldajane Nicole Joseph (@Esmeraldajane) reported

    @KarinaPockett @O2 Yeah I’m having problems too. Their website keeps crashing when I’m trying to Topup my daughters new PAYG - which is frustrating as she is out on a trip today and I really want her to have credit for emergencies! 😠

  • JonathonStillw2 Jonathon Stillwell (@JonathonStillw2) reported

    @O2 this is something you surely support?

  • PetraIlieva Petra-Maria Knight (@PetraIlieva) reported

    @O2 we have a network outage in RH14 that affects all your sub networks, and no it's not 'some trouble' it's pretty much constant lack of signal. Your website says you'll update with news by Friday - what about people who depend on your network for their job, to receive payments?

  • FAT_NUTZ ROB WARD (@FAT_NUTZ) reported

    @O2 yet again another pointless message saying fault in CO5 still not fixed another customer lost. Who do I speak to regarding refunding my monthly rental as your clearly in breach of your contract. #useless #inabrewery

  • manonplatform TMOTP #RememberingStonehaven (@manonplatform) reported

    @O2 are you still having some issues in the Enfield Chase area? Can’t seem to get 4G or 5G signal, only 3G.

  • TapperJosephine Josephine Tapper (@TapperJosephine) reported

    @O2 Not much help when I’m out and about. & WiFi calling should only need to be an ad-hoc measure - not the default. Could you point me in the right direction so I can register days without service so those days are refunded? Thank you.

  • RaechelCraig Raechel Craig (@RaechelCraig) reported

    Can honestly say @VodafoneUK is THE WORST phone company ever. They do not understand that peoples circumstances change, if you’re thinking of a contract with them… don’t. It’s not worth the hassle or stress. Got enough stress of my own to deal with, wish I stayed with @O2

  • michaeljw_97 Michael Williamson (@michaeljw_97) reported

    @O2 hi. I placed an order online with £90 upfront which has come out but it says the order is unsuccessful. Does that mean the order will be cancelled and the £90 will be returned? It needed to cancel the order anyway. Any help will be appreciated. Thank-you.

  • druid_1987 Druid (@druid_1987) reported

    @O2 I’ve upgraded my phone but not had any signal for over 24 hours on my old phone or my new phone. Your website says you will send me a confirmation text but how will I receive it? It’s a joke!

  • SznDonny_ ZX🇰🇮🦅 (@SznDonny_) reported

    @O2 you able to help out or not?