O2

O2 Outage Report in Strensall with Towthorpe, City of York, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Strensall with Towthorpe, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Strensall with Towthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Strensall with Towthorpe, City of York, England 06/02/2025 05:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Strensall with Towthorpe, City of York, England

The most recent O2 outage reports came from the following cities: York.

Loading map, please wait...
City Problem Type Report Time
United KingdomYork Phone
United KingdomYork Internet
United KingdomYork Total Blackout
United KingdomYork Total Blackout
United KingdomYork Phone
United KingdomYork Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Strensall with Towthorpe, England

Latest outage, problems and issue reports in Strensall with Towthorpe and nearby locations:

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @O2 YO1 9TX. Your site listed a mast not working. Again. On top of the capacity issues you’ve admitted to me you have.

  • leegra79 Lee Graham©™ (@leegra79) reported from Haxby, England

    @O2 is anyone monitoring this account? Or is it like the call centers and chat rooms ? The customer service is beyond poor

  • martynpie Martyn Pysanczyn 🌀 (@martynpie) reported from York, England

    Ugh, @o2 has a mast down in York, AND we have no broadband because we’re not yet connected after the move. Edge is juuuust about working but glacially.

  • andykatassetiam Andy Knowles (@andykatassetiam) reported from York, England

    @O2 I have just moved across from another provider, not impressed so far with your Customer Experience! The phone is now working but the rest leaves a lot to be desired

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

  • No21York No.21 York (@No21York) reported from York, England

    @O2 Why is it that you do not communicate inter departmental & take these issues seriously ?

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    Seriously @O2 when will you sort the network capacity issues In york? It’s even more comical than pre-lockdown so I’m paying through the nose for a product that’s hardly functional in the city I live in. You concluded capacity issues when I flagged years ago.

  • seabrkei Keith Seabridge (@seabrkei) reported from York, England

    @daviddunninguk @O2 Have you considered switching to another network?

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @O2 How about sorting your 4g capacity issues first. Don’t bother suggesting anything to fix, done all that just for you to agree with my initial suggestion.

  • Russeboy Russ Leighton (@Russeboy) reported from York, England

    Hey @O2 this number is on your network and pretending to be @HSBC_UK. +44 7955 214252 Do the right thing and terminate it.

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • Doug_Paulley Doug Paulley (@Doug_Paulley) reported from York, England

    @BNewtonUK @LloydsBank @O2 Thank you. I thought it was dodgy as all ****. Also, presumably they archive their WhatsApp chats. I do. So anybody at their company, with the WhatsApp login, have access to my full card details. Maybe i should change my card

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @O2 Aha. It’s equally telling that a failure feels like normal service.

  • ashleighharkusx Ashleigh✨ (@ashleighharkusx) reported from York, England

    @O2 still having my life 6months on and £600+ down🙃🙃🙃🙃🙃

  • MarinaPlatts Marina Platts (@MarinaPlatts) reported from York, England

    @O2 terrible service. I have tried online help. Phoned customer service 4 times this morning- on hold for ages then get cut off with no reply. I swapped tariff 48 hrs ago from 1 O2 tariff to another - still with O2 . Have lost function on my phone since the switch 1/2

  • Mrs_Hopkins_Y6 Ruth Hopkins (@Mrs_Hopkins_Y6) reported from York, England

    @O2 It’s still not working. Please advise. I have followed troubleshooting and still having problems. I am a keyworker and need to make calls to vulnerable families today so I need this sorting ASAP.

  • jemmajon Jemma Jonathan (@jemmajon) reported from Askham Richard, England

    @O2 hi all my husband desperately need assistance! He’s called both customer service and in store local to us and no one can seem to understand his issue with the sim card! Please can someone help asap

  • MarinaPlatts Marina Platts (@MarinaPlatts) reported from York, England

    As a frontline NHS worker I rely on my phone for essential communication about patient care. Come on @O2 help me out

  • prysds Richard Gear (@prysds) reported from York, England

    @O2 you’ve cut off my phone - everytime I try to call support to see why, it says stay on the line for more info then cuts me off. Im at work and my GF is about to go into labour any moment so need my phone back on - sort it out ASAP

  • FernieBell fern bell (@FernieBell) reported from York, England

    This is the worst day for @O2 priorities to crash 🤬🤬🤬 I'm trying on my phone, through 3 different ways, on my work computer (🤫) and nothing. Will be definitely changing phone companies I'd I miss out on Peter Kay tickets due it crashing!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kiwiwhitter Julie Mortimer (@kiwiwhitter) reported

    @O2 How and to whom? App down since 10am and still down. Did get a code but not able to input it due to blank screen - total shambles

  • ArtisteLtd ArtisteApparelLtd (@ArtisteLtd) reported

    @O2 How are you sold out? The app wasn’t working all day yesterday you then put a post up saying you making improvements and it’s doing the same thing today! Get to a login code even though I was logged in perfectly fine two days ago for it but then crashes 🤬🤬🤬🤬

  • ChrisSandsUK Chris Sands (@ChrisSandsUK) reported

    @O2 priority not working in time for my weekly Greggs... Not sure they should be trusted with another big event!

  • packtsardines tel (@packtsardines) reported

    @O2 Wow. Sounds like voodoo. Website down all day but sold out. Shazam 🎩

  • sunnysidemole Dave hill (@sunnysidemole) reported

    @o2 your priority app is an absolute joke and it needs sorting. There is no,priority for me and my company as a customer, just priority for bits to sell on other sites at a huge mark up!

  • lmannis81 Linsey Mannis (@lmannis81) reported

    Is it appears that @o2 priority still hasn’t got it’s **** together !!!

  • LeannePandoraZ Leanne Zahra (@LeannePandoraZ) reported

    @O2 still no access #notgood #complaint

  • JordanWalker_ Jordan Walker (@JordanWalker_) reported

    @O2 That’s odd considering I’ve seen thousands of posts from people saying they couldn’t get on there. The priority app and website is STILL not working. Will this be fixed for tomorrow?

  • WBA1878 Matt Wheatley (@WBA1878) reported

    @CarlyBird06 @peterkay_co_uk @O2 No problem. I've been before, but it's a nightmare for hotels etc. Thanks for getting back to me.

  • andipandy1805 Andrea Cooper (@andipandy1805) reported

    @O2 Absolute joke @O2 you really have stuffed over your loyal customers!!! How the hell fo you sell out priority tickets 🎫 I tell you how…… all your so called clients who then sell them on their website for more money!!!!! App still down so how do you SELL OUT!!!! 🤬. 1/2