O2 Outage Report in Strensall with Towthorpe, City of York, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Strensall with Towthorpe, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Strensall with Towthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 26: Problems at O2
O2 is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (61%)
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Internet (18%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Strensall with Towthorpe, City of York, England
The most recent O2 outage reports came from the following cities: Malton and York.
| City | Problem Type | Report Time |
|---|---|---|
 Malton |
Phone | |
| York |
Phone | |
| York |
Internet | |
| York |
Phone | |
| York |
Phone | |
| York |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Strensall with Towthorpe, England
Latest outage, problems and issue reports in Strensall with Towthorpe and nearby locations:
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Marina Platts
(@MarinaPlatts) reported
from
York, England
@O2 terrible service. I have tried online help. Phoned customer service 4 times this morning- on hold for ages then get cut off with no reply. I swapped tariff 48 hrs ago from 1 O2 tariff to another - still with O2 . Have lost function on my phone since the switch 1/2
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Ruth Hopkins
(@Mrs_Hopkins_Y6) reported
from
York, England
@O2 It’s still not working. Please advise. I have followed troubleshooting and still having problems. I am a keyworker and need to make calls to vulnerable families today so I need this sorting ASAP.
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Jemma Jonathan
(@jemmajon) reported
from
Askham Richard, England
@O2 hi all my husband desperately need assistance! He’s called both customer service and in store local to us and no one can seem to understand his issue with the sim card! Please can someone help asap
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Emily
(@emilyneilson22) reported
from
Easingwold, England
I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!
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York on a Fork
(@yorkonafork) reported
from
York, England
@O2 YO1 9TX. Your site listed a mast not working. Again. On top of the capacity issues you’ve admitted to me you have.
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Andy Knowles
(@andykatassetiam) reported
from
York, England
@O2 I have just moved across from another provider, not impressed so far with your Customer Experience! The phone is now working but the rest leaves a lot to be desired
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Emily
(@emilyneilson22) reported
from
Easingwold, England
If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!
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Russ Leighton
(@Russeboy) reported
from
York, England
Hey @O2 this number is on your network and pretending to be @HSBC_UK. +44 7955 214252 Do the right thing and terminate it.
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Martyn Pysanczyn 🌀
(@martynpie) reported
from
York, England
Ugh, @o2 has a mast down in York, AND we have no broadband because we’re not yet connected after the move. Edge is juuuust about working but glacially.
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fern bell
(@FernieBell) reported
from
York, England
This is the worst day for @O2 priorities to crash 🤬🤬🤬 I'm trying on my phone, through 3 different ways, on my work computer (🤫) and nothing. Will be definitely changing phone companies I'd I miss out on Peter Kay tickets due it crashing!!!
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Keith Seabridge
(@seabrkei) reported
from
York, England
@daviddunninguk @O2 Have you considered switching to another network?
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York on a Fork
(@yorkonafork) reported
from
York, England
Seriously @O2 when will you sort the network capacity issues In york? It’s even more comical than pre-lockdown so I’m paying through the nose for a product that’s hardly functional in the city I live in. You concluded capacity issues when I flagged years ago.
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Richard Gear
(@prysds) reported
from
York, England
@O2 you’ve cut off my phone - everytime I try to call support to see why, it says stay on the line for more info then cuts me off. Im at work and my GF is about to go into labour any moment so need my phone back on - sort it out ASAP
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York on a Fork
(@yorkonafork) reported
from
York, England
@O2 Aha. It’s equally telling that a failure feels like normal service.
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York on a Fork
(@yorkonafork) reported
from
York, England
@O2 How about sorting your 4g capacity issues first. Don’t bother suggesting anything to fix, done all that just for you to agree with my initial suggestion.
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Lee Graham©™
(@leegra79) reported
from
Haxby, England
@O2 is anyone monitoring this account? Or is it like the call centers and chat rooms ? The customer service is beyond poor
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Ashleigh✨
(@ashleighharkusx) reported
from
York, England
@O2 still having my life 6months on and £600+ down🙃🙃🙃🙃🙃
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No.21 York
(@No21York) reported
from
York, England
@O2 Why is it that you do not communicate inter departmental & take these issues seriously ?
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Marina Platts
(@MarinaPlatts) reported
from
York, England
As a frontline NHS worker I rely on my phone for essential communication about patient care. Come on @O2 help me out
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Doug Paulley
(@Doug_Paulley) reported
from
York, England
@BNewtonUK @LloydsBank @O2 Thank you. I thought it was dodgy as all ****. Also, presumably they archive their WhatsApp chats. I do. So anybody at their company, with the WhatsApp login, have access to my full card details. Maybe i should change my card
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nicole Joseph
(@Esmeraldajane) reported
@KarinaPockett @O2 Yeah I’m having problems too. Their website keeps crashing when I’m trying to Topup my daughters new PAYG - which is frustrating as she is out on a trip today and I really want her to have credit for emergencies! 😠
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Jonathon Stillwell
(@JonathonStillw2) reported
@O2 this is something you surely support?
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Petra-Maria Knight
(@PetraIlieva) reported
@O2 we have a network outage in RH14 that affects all your sub networks, and no it's not 'some trouble' it's pretty much constant lack of signal. Your website says you'll update with news by Friday - what about people who depend on your network for their job, to receive payments?
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ROB WARD
(@FAT_NUTZ) reported
@O2 yet again another pointless message saying fault in CO5 still not fixed another customer lost. Who do I speak to regarding refunding my monthly rental as your clearly in breach of your contract. #useless #inabrewery
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TMOTP #RememberingStonehaven
(@manonplatform) reported
@O2 are you still having some issues in the Enfield Chase area? Can’t seem to get 4G or 5G signal, only 3G.
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Josephine Tapper
(@TapperJosephine) reported
@O2 Not much help when I’m out and about. & WiFi calling should only need to be an ad-hoc measure - not the default. Could you point me in the right direction so I can register days without service so those days are refunded? Thank you.
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Raechel Craig
(@RaechelCraig) reported
Can honestly say @VodafoneUK is THE WORST phone company ever. They do not understand that peoples circumstances change, if you’re thinking of a contract with them… don’t. It’s not worth the hassle or stress. Got enough stress of my own to deal with, wish I stayed with @O2
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Michael Williamson
(@michaeljw_97) reported
@O2 hi. I placed an order online with £90 upfront which has come out but it says the order is unsuccessful. Does that mean the order will be cancelled and the £90 will be returned? It needed to cancel the order anyway. Any help will be appreciated. Thank-you.
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Druid
(@druid_1987) reported
@O2 I’ve upgraded my phone but not had any signal for over 24 hours on my old phone or my new phone. Your website says you will send me a confirmation text but how will I receive it? It’s a joke!
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ZX🇰🇮🦅
(@SznDonny_) reported
@O2 you able to help out or not?