O2 Outage Report in Banbridge, Northern Ireland
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Banbridge, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Banbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 29: Problems at O2
O2 is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (24%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Banbridge, Northern Ireland
The most recent O2 outage reports came from the following cities: Lisburn.
| City | Problem Type | Report Time |
|---|---|---|
 Lisburn |
Phone | |
| Lisburn |
Phone | |
| Craigavon |
Phone | |
| Newry |
Total Blackout | |
| Banbridge |
Internet | |
| Newry |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Banbridge, Northern Ireland
Latest outage, problems and issue reports in Banbridge and nearby locations:
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
It’s plain that @O2 sell their customer database to any player willing to put up the cash. Which is why the customer ends up targeted by bad players like @aerial_direct preying on ignorance of what a megabyte is.
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@Aerial_Direct @O2 I’ve spoken to Naomi on your team already. That’s was a useless ten minutes. Refused to tell me details of how to cancel - just threatened temrination fees. Offered renewal. Honestly she would have had to have offered a unicorn in a colour of my choice to get a renewal.
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Cathal Ó hAnnluain
(@cathal_hanlon) reported
from
Rathfriland, Northern Ireland
@O2 why do I pay for your service when the product you sell me does not work network coverage is poor at best and internet is not worth the hassle as it's so slow
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Niamh Thornbury
(@niamharmagh11) reported
from
Lurgan, Northern Ireland
Is anyone else having problems with the 4g on @O2 😭 please tell me my phone not broke
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Sophie Bentley
(@sophiebentley14) reported
from
Portadown, Northern Ireland
@O2 Hi I need some help with a SIM swap. I have tried going in store but they said it’s an old account and have no access. When I call the customer care line it says call centres are closed and when I log onto the online portal it only lets you activate a blank sim?
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@O2 Hi I’ve switched my gran switched from pay as you go to pay monthly and her phone number still hasn’t switched can someone help
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@O2 You don’t get the same experience on @ThreeUK - never get shady third party companies calling. You treat your customers like another product to be sold. It should be criminal. I’m actually disgusted. 🤮
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Cathal Ó hAnnluain🇮🇪🇵🇸
(@cathal_hanlon) reported
from
Newry, Northern Ireland
@O2 why is o2 network so bad I pay for something that doesn't work 4g what a joke
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Blah Blah Blah
(@UlsterMag) reported
from
Banbridge, Northern Ireland
@O2 Carphone Warehouse I think. I was told because my contract was with o2, they would fix it.
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🙈Derek Doughty🙉
(@Dessydd83) reported
from
Bessbrook, Northern Ireland
@O2 hi is there anything I can get to boost the o2 signal in my house? Reception is really poor due to the thick walls in the house
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Matt Johnston
(@cimota) reported
from
Knockmore, Northern Ireland
@O2 But thanks for your valiant “how can we help” which you know and I know was “customer service theatre”. 🎭 It really gives the impression you care one iota about customer service and privacy. 👌 Which is, of course, nonsense. But good play 👏
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@Aerial_Direct @O2 You play fast and loose with customer records and exploit trust. Shame on @o2 for a blatant breach of customer goodwill.
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ross carr
(@andun1010) reported
from
Hilltown, Northern Ireland
Carlsberg did poor customer service then @O2 would probably #awful
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@O2 Hi my gran is an elderly customer of 02 and keeps getting calls from 02 and has said many times not to ring her again and you keep doing so I want an explanation !
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@Aerial_Direct @O2 I’ve been onto your customer services. They refused to tell me how much it would cost to buy out this awful contract. Threatened termination fees from @o2. A retentions team will be in contact. 🙄 My family member *thought* she was with @o2 - misdirection from you of course. 🤮
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@TalkTalk No the @TalkTalk number was 03451720088 And @O2 give me 03451720091 The email number was 03451720032 No success at all very bad customer service so far !!!
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@O2 2) They’ve endured under this contract for 30 months (exploited by salesmen) and it finally ends in April so they’ve asked me to help them. I went into our local O2 store and they told me it was a 33 month contract, wasn’t actually with them and there would be a termination fee
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@O2 @druwakely I’ve never got an @O2 treat they charged an elderly customer my gran over £200 on pay as you go for a month
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@O2 Which was apparent from my first tweet. I’m not asking for you to intervene. I was asking when are you going to develop some principles and stop selling your customers details to bad players like @Aerial_Direct
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Rob McAdam
(@mcadam_rob) reported
from
Lurgan, Northern Ireland
@coolfm just when you feel it could be you winning the cool cash call , the stupid networks @tescomobile & @O2 are down and have been for over an hour now 😠
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hollie
(@hollieclairew) reported
@O2 hi there, I’m trying to change my billing address with you as I’ve moved house. However my house doesn’t show up as an option on your site so it says to call you but I can never get through. Could you help me change it through here at all please? Thank you!
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dilussoclothinguk
(@DiLussoMenswear) reported
@o2 DONT NOT GUARANTEE NETWORK ANYWHERE ?? SEEM POINTLESS RIGHT ITS A PHONE NETWORK SO U BUY A TESLA NO GUARANTEE IT WILL DRIVE ?? IF ITS DOWN INSIDE ITS BECAUSE U HAVE ELETRICS IN YOUR HOME ,LOOOOOOL
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Nathan Brown
(@Nathdanbrown) reported
@O2 Customer services. A Google Pixel 4. No reference number. I've had to call them myselves today and nothing has been done to resolve this. Was told I'd get written confirmation I'd receive a call back. Still nothing.
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Sarah
(@MariseWilden) reported
@O2 I am able to login after re-registering with the same email address this morning on the website. This is the email I used to buy our contracts but it says no products associated with this account.
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dilussoclothinguk
(@DiLussoMenswear) reported
@O2 I had zero Internet the whole weekend poor reception calls dropping of all sorts I have only had the contract around 2 months it's obviously no good in my area even though the network checkers says different they false advertise its all lies Stay away
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Nat
(@MatNartin) reported
@O2 Can’t find my proof of postage, didn’t think to hold on tight as I’ve never had a problem in the past. Will have to go the post office and enquire if they have a copy. I sent it on Wednesday around 5pm. Can you please check again 3319963
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HAYLEY ♡
(@Hayleyljs) reported
@O2 I received a a new o2 sim over 2 weeks ago. Since receiving this it is not working when outside of WiFi! I have called 3 times, each time I get a different reason and the call cuts out!!! Can someone please get back to me
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Tom_Priest97
(@Priesty_Tom) reported
@O2 I am having trouble trying to get service on my phone and have had to use my old sim which had two months left on its contract since I upgraded in Feb, I put my new sim in again today as the other contract has now ran out and I’m still getting no service, please help! 🥴
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Nathan Brown
(@Nathdanbrown) reported
@O2 Disgusting customer service. Advertise an extra £200 trade in deal and then don't fulfil it, my model of phone conveniently disappears from the portfolio once I get my new phone. Call Thursday "you'll get a call back by Saturday". Nothing. Ring Monday. No clue. Raging.
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Godwin Stewart
(@grshorwich) reported
@psychomania666 @O2 Makes you wonder... If the MVNO can get SMS/Wi-Fi working, how come the network owner can't? Methinks they don't *want* to get it working for some reason.