O2 Outage Report in Donaghcloney, Northern Ireland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Donaghcloney, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Donaghcloney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (23%)
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Total Blackout (16%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Donaghcloney, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast and Lisburn.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Donaghcloney, Northern Ireland
Latest outage, problems and issue reports in Donaghcloney and nearby locations:
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Gareth Thompson (@gareth_thmpsn) reported from Belfast, Northern Ireland
@O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.
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kierankane (@kkanecelt) reported from Belfast, Northern Ireland
@o2 is the worst shittiest network I've ever been on in my life
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Brendan Bonner (@BrendanB2) reported from Belfast, Northern Ireland
@O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).
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Fanboy (@UberGeekFanboy) reported from Belfast, Northern Ireland
@O2 trying to phone through to return a phone and keep getting cut off? Wtf.
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Sophie Bentley (@sophiebentley14) reported from Portadown, Northern Ireland
@O2 Hi I need some help with a SIM swap. I have tried going in store but they said it’s an old account and have no access. When I call the customer care line it says call centres are closed and when I log onto the online portal it only lets you activate a blank sim?
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Blah Blah Blah (@UlsterMag) reported from Banbridge, Northern Ireland
@O2 Carphone Warehouse I think. I was told because my contract was with o2, they would fix it.
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Rob McAdam (@mcadam_rob) reported from Lurgan, Northern Ireland
@coolfm just when you feel it could be you winning the cool cash call , the stupid networks @tescomobile & @O2 are down and have been for over an hour now 😠
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland
@TalkTalk No the @TalkTalk number was 03451720088 And @O2 give me 03451720091 The email number was 03451720032 No success at all very bad customer service so far !!!
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Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland
Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.
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Em (@EmGymMum) reported from Belfast, Northern Ireland
@O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland
@O2 2) They’ve endured under this contract for 30 months (exploited by salesmen) and it finally ends in April so they’ve asked me to help them. I went into our local O2 store and they told me it was a 33 month contract, wasn’t actually with them and there would be a termination fee
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Mad Madame Em (@Utter_Dil_Emma) reported from Belfast, Northern Ireland
I assume my bus home crashed and I died because hell is surely dealing with @O2 customer service chat for a ******* hour and a half.
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland
@O2 Which was apparent from my first tweet. I’m not asking for you to intervene. I was asking when are you going to develop some principles and stop selling your customers details to bad players like @Aerial_Direct
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ANN P V ALLAN (@apallan) reported from Belfast, Northern Ireland
@Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.
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Kevin McGuinness (@McGuinnessKevin) reported from Belfast, Northern Ireland
@o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network
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Niamh Thornbury (@niamharmagh11) reported from Lurgan, Northern Ireland
Is anyone else having problems with the 4g on @O2 😭 please tell me my phone not broke
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Hugh Pollock (@thebaldfather) reported from Belfast, Northern Ireland
@O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland
@Aerial_Direct @O2 I’ve spoken to Naomi on your team already. That’s was a useless ten minutes. Refused to tell me details of how to cancel - just threatened temrination fees. Offered renewal. Honestly she would have had to have offered a unicorn in a colour of my choice to get a renewal.
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Matt Johnston (@cimota) reported from Knockmore, Northern Ireland
@O2 But thanks for your valiant “how can we help” which you know and I know was “customer service theatre”. 🎭 It really gives the impression you care one iota about customer service and privacy. 👌 Which is, of course, nonsense. But good play 👏
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Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland
@O2 AirPods and 🎅 is looking after them! Again fantastic service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Alex 🐦 (@alexalderthay) reported
This is getting very annoying @O2 I have a 4g signal but can't even send a WhatsApp message!!🤬
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Nick Power-Jordan (@Nickcarrick) reported from Moss Nook, England
What's up with @O2 app just keeps.sending security links and can't login
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Amy (@avs1188) reported
@O2 please can you help me with my vue e codes, I haven’t received them and I’m trying to book now
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Craig Sim (@CSimmy103) reported
@O2 got 4 phones with you now I can’t log into my account with the virgin ****. Why has it changed???? Just want to upgrade my son’s phone after exams results. Going to 3 now. Piss take.
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Chizy Rex (@Chizy_Rex) reported
Hello @O2, please employ people Customer Service Reps who listens and communicate clearly or better train them to speak good English. Half of my conversation with this lady today was a complete waste of my time. Use of English was poor. Listens to respond not to understand. #END
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Rachel Knight-Johnson (@Rae1808) reported
@O2 going round in circles trying to cancel a contract. website says go to My O2. There is nothing to request to cancel. Your virtual chat says the team I need to speak to are not available at 7.45pm on a Sunday night and are open between 8am and 8pm on Sat and Sun.
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#HelloMyNameIs Chris 🇬🇧 💙 (@ChrisLincoln80) reported
@AirtimeRewards @O2 hello, I redeemed some money from my Airtime balance but it hasn’t come off my bill ? Who can help with that issue please. Thanks
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Amy (@avs1188) reported
@O2 The app took me to Twitter/x for help, how useless
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Hykeham Popular Front (@Thighboots2) reported
@ojaxx2 @virginmedia @O2 I've given up after three years trying to sort it out. Promises and assurances broken. When contract up I'm off. Bloody incompetent rip off.
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Graham (@Greyadder) reported
@O2 I text Ultimateone to 21300 And it doesn't work anymore Why does it not please