O2 Outage Report in Donaghcloney, Northern Ireland
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Donaghcloney, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Donaghcloney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 29: Problems at O2
O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (24%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Donaghcloney, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast and Lisburn.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Phone | |
| Belfast |
Phone | |
| Lisburn |
Phone | |
| Belfast |
Phone | |
| Belfast |
Phone | |
| Lisburn |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Donaghcloney, Northern Ireland
Latest outage, problems and issue reports in Donaghcloney and nearby locations:
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Matt Johnston
(@cimota) reported
from
Knockmore, Northern Ireland
@O2 But thanks for your valiant “how can we help” which you know and I know was “customer service theatre”. 🎭 It really gives the impression you care one iota about customer service and privacy. 👌 Which is, of course, nonsense. But good play 👏
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
@O2 AirPods and 🎅 is looking after them! Again fantastic service.
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Brendan Bonner
(@BrendanB2) reported
from
Belfast, Northern Ireland
@O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.
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kierankane
(@kkanecelt) reported
from
Belfast, Northern Ireland
@o2 is the worst shittiest network I've ever been on in my life
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Fanboy
(@UberGeekFanboy) reported
from
Belfast, Northern Ireland
@O2 trying to phone through to return a phone and keep getting cut off? Wtf.
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@O2 Which was apparent from my first tweet. I’m not asking for you to intervene. I was asking when are you going to develop some principles and stop selling your customers details to bad players like @Aerial_Direct
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Niamh Thornbury
(@niamharmagh11) reported
from
Lurgan, Northern Ireland
Is anyone else having problems with the 4g on @O2 😭 please tell me my phone not broke
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Rob McAdam
(@mcadam_rob) reported
from
Lurgan, Northern Ireland
@coolfm just when you feel it could be you winning the cool cash call , the stupid networks @tescomobile & @O2 are down and have been for over an hour now 😠
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@Aerial_Direct @O2 You play fast and loose with customer records and exploit trust. Shame on @o2 for a blatant breach of customer goodwill.
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Gareth Thompson
(@gareth_thmpsn) reported
from
Belfast, Northern Ireland
@O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.
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Blah Blah Blah
(@UlsterMag) reported
from
Banbridge, Northern Ireland
@O2 Carphone Warehouse I think. I was told because my contract was with o2, they would fix it.
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Mad Madame Em
(@Utter_Dil_Emma) reported
from
Belfast, Northern Ireland
I assume my bus home crashed and I died because hell is surely dealing with @O2 customer service chat for a ******* hour and a half.
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Hugh Pollock
(@thebaldfather) reported
from
Belfast, Northern Ireland
@O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@O2 2) They’ve endured under this contract for 30 months (exploited by salesmen) and it finally ends in April so they’ve asked me to help them. I went into our local O2 store and they told me it was a 33 month contract, wasn’t actually with them and there would be a termination fee
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Em
(@EmGymMum) reported
from
Belfast, Northern Ireland
@O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!
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ANN P V ALLAN
(@apallan) reported
from
Belfast, Northern Ireland
@Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@Aerial_Direct @O2 I’ve spoken to Naomi on your team already. That’s was a useless ten minutes. Refused to tell me details of how to cancel - just threatened temrination fees. Offered renewal. Honestly she would have had to have offered a unicorn in a colour of my choice to get a renewal.
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Sophie Bentley
(@sophiebentley14) reported
from
Portadown, Northern Ireland
@O2 Hi I need some help with a SIM swap. I have tried going in store but they said it’s an old account and have no access. When I call the customer care line it says call centres are closed and when I log onto the online portal it only lets you activate a blank sim?
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@TalkTalk No the @TalkTalk number was 03451720088 And @O2 give me 03451720091 The email number was 03451720032 No success at all very bad customer service so far !!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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L3nnyB
(@L3on13579) reported
@nataliewatson7 @O2 I been having the same issue all day ive had slow Internet all day from o2 and they don't nothing but have you done this or that and wanted me to email enquiries team that was over 5 or 6 hours ago
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NEO GEO
(@klf777) reported
@_ajohnstone @O2 How do i get hold of something like this been entering prize draws and competition for past year but never win
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Janine Beckers
(@Nienna10) reported
@O2 please tell me how I can actually speak to a real person regarding a technical issue. Your website has loads of links with articles and instructions. Advertising help but nobody to pick up a phone!
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Lauren Brown 🐧
(@1997whovian) reported
@O2 ever since you began "improving" the network in my area, my data has been super slow. From taking a few seconds to download stuff, now takes up to 21 hours. This isn't on, as I rely on your data for my internet access
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MissJones♡
(@Eva_Louise) reported
@May1Erin @O2 My contract with EE ends in 2 months...help what’s your signal like?
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Chris Battle
(@ChrisBattle666) reported
@O2 please explain to me why i can get a better, cheaper deal being a new customer than i get for being loyal for 18+ years??
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Shaun McLean
(@smc007i) reported
@O2 Your marketing texts say call 2220 to change your preferences, but there has been a 'technical fault' when I try to do this for weeks now. Either update your texts or fix the issue please.
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nica
(@dennicavincentx) reported
@O2 so are there issues with signal because I am having major loss of signal?
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David Iwantschak
(@DavidIwantschak) reported
@Louise243 @O2 I totally agree with you Louise, and why did they send the alert out twice, one at 7:45am and the other at 8am (heard some ppl got it 3 times ) Luckily I was awake and having my breakfast but it's such a bad time to do it.
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Stuart Ferguson
(@stiggyferg) reported
@O2 hi is there a way to check if a PAYG sim has been cut off, I just turned the phone on to get a new priorities code as the app crashed and had to reinstall it and now the PAYG sim just says “no service”