O2 Outage Report in Donaghcloney, Northern Ireland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Donaghcloney, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Donaghcloney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Donaghcloney, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast, Craigavon and Banbridge.
City | Problem Type | Report Time |
---|---|---|
Belfast | Phone | |
Craigavon | Phone | |
Craigavon | Phone | |
Craigavon | Phone | |
Craigavon | Phone | |
Banbridge | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Donaghcloney, Northern Ireland
Latest outage, problems and issue reports in Donaghcloney and nearby locations:
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Hugh Pollock
(@thebaldfather) reported
from
Belfast, Northern Ireland
@O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.
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Matt Johnston
(@cimota) reported
from
Knockmore, Northern Ireland
@O2 But thanks for your valiant “how can we help” which you know and I know was “customer service theatre”. 🎭 It really gives the impression you care one iota about customer service and privacy. 👌 Which is, of course, nonsense. But good play 👏
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Blah Blah Blah
(@UlsterMag) reported
from
Banbridge, Northern Ireland
@O2 Carphone Warehouse I think. I was told because my contract was with o2, they would fix it.
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Mad Madame Em
(@Utter_Dil_Emma) reported
from
Belfast, Northern Ireland
I assume my bus home crashed and I died because hell is surely dealing with @O2 customer service chat for a ******* hour and a half.
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Em
(@EmGymMum) reported
from
Belfast, Northern Ireland
@O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@TalkTalk No the @TalkTalk number was 03451720088 And @O2 give me 03451720091 The email number was 03451720032 No success at all very bad customer service so far !!!
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Rob McAdam
(@mcadam_rob) reported
from
Lurgan, Northern Ireland
@coolfm just when you feel it could be you winning the cool cash call , the stupid networks @tescomobile & @O2 are down and have been for over an hour now 😠
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Brendan Bonner
(@BrendanB2) reported
from
Belfast, Northern Ireland
@O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@Aerial_Direct @O2 You play fast and loose with customer records and exploit trust. Shame on @o2 for a blatant breach of customer goodwill.
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@Aerial_Direct @O2 I’ve been onto your customer services. They refused to tell me how much it would cost to buy out this awful contract. Threatened termination fees from @o2. A retentions team will be in contact. 🙄 My family member *thought* she was with @o2 - misdirection from you of course. 🤮
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@O2 You don’t get the same experience on @ThreeUK - never get shady third party companies calling. You treat your customers like another product to be sold. It should be criminal. I’m actually disgusted. 🤮
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@O2 Which was apparent from my first tweet. I’m not asking for you to intervene. I was asking when are you going to develop some principles and stop selling your customers details to bad players like @Aerial_Direct
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James Toal
(@jtoal) reported
from
Belfast, Northern Ireland
@O2 Yes of course it is, but not when I needed it last night. It is *invariably* down when I try to use it late at night. I raised this issue a few months ago also.
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@O2 2) They’ve endured under this contract for 30 months (exploited by salesmen) and it finally ends in April so they’ve asked me to help them. I went into our local O2 store and they told me it was a 33 month contract, wasn’t actually with them and there would be a termination fee
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
@O2 AirPods and 🎅 is looking after them! Again fantastic service.
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kierankane
(@kkanecelt) reported
from
Belfast, Northern Ireland
@o2 is the worst shittiest network I've ever been on in my life
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
It’s plain that @O2 sell their customer database to any player willing to put up the cash. Which is why the customer ends up targeted by bad players like @aerial_direct preying on ignorance of what a megabyte is.
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Matt Johnston
(@cimota) reported
from
Lisburn, Northern Ireland
@Aerial_Direct @O2 I’ve spoken to Naomi on your team already. That’s was a useless ten minutes. Refused to tell me details of how to cancel - just threatened temrination fees. Offered renewal. Honestly she would have had to have offered a unicorn in a colour of my choice to get a renewal.
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.
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ANN P V ALLAN
(@apallan) reported
from
Belfast, Northern Ireland
@Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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megan
(@meggggstewart) reported
@O2 sick of trying to get a hold of you to settle a bill!!!! Been trying for hours and nothing. It says if not settled within 14 days then it will go to debt collector yet the date of the letter is the 1st and I only received it today on 6th!!!! Absolutely disgusting customer
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AL
(@AL64888531) reported
@O2 @C_billington Sorry but that’s a load of sand on to someone’s eyes I’ve been having no 3G 4G or 5G at all for last 4 months anywhere in Medway Kent and for last 5 days not even shows connection at all but my family in EE got full signal and no problems at all same at work
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Sean Stanton
(@stants1991) reported
@O2 I am still awaiting a response from o2 recycle from Monday and cannot get through on the phone, please can you help me
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Richard Payne
(@richardpayne94) reported
@O2 If you check back on our DM's, you'll see this is a longstanding problem. You keep asking me to do questionnaires, and yet nothing is resolved. The service is hopeless, yet Three is good, and EE a lot better.
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Craig Billington
(@C_billington) reported
@AL64888531 @O2 This is my issue aswell.
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AL
(@AL64888531) reported
@gmilner1989 @virginmedia @O2 OMG I can honestly say you jumped from frying pan straight in to the fire that never goes out just going to wish you good luck with that PS IF O2 joined virgin I’m out within next half hour
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Gary Milner
(@gmilner1989) reported
@O2 Otherwise, how do I unlock an O2 phone when I'm not an O2 customer?
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Mark
(@Mark29071823) reported
@O2 Not a chance had nothing but problem with o2 and there lack of service and terrible network coverage anyone thinking of joining o2 Avoid Avoid Avoid
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Yasmine Alina
(@yasmine_al) reported
@O2 And despite reassuring me Mon and Tue that disconnection would be cancelled, my service was still cut off today. Please message privately and I can give a landline no for you to call and discuss
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AL
(@AL64888531) reported
@gmilner1989 @virginmedia @O2 There’s the answer then O2 linked with the worst company in the UK =💩💩 unfurtonatly