O2

O2 Outage Report in Johnstone, Renfrewshire, Scotland

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The latest reports from users having issues in Johnstone come from postal codes PA5.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Johnstone, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Johnstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Johnstone, Renfrewshire, Scotland 11/14/2024 11:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Johnstone, Renfrewshire, Scotland

The most recent O2 outage reports came from the following cities: Glasgow, Paisley, Johnstone and Erskine.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Total Blackout
United KingdomGlasgow Total Blackout
United KingdomPaisley Phone
United KingdomPaisley Phone
United KingdomGlasgow Phone
United KingdomJohnstone Phone

Community Discussion

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O2 Issues Reports Near Johnstone, Scotland

Latest outage, problems and issue reports in Johnstone and nearby locations:

  • 2916jade jade (@2916jade) reported from Glasgow, Scotland

    @O2 I’ve been trying to get on live chat for ages But I can’t find it and I rly need help with something ASAP help x

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    Ni'm heading to @O2 shop to cancel the WiFi hub. Touch and go whether I cancel the phone which is due for upgraded anyway. Not the first time I've had difficulty with O2 and no sensible access to customer service.

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 My phone hasn't physically broken. It's faulted, as many other P30 pro users have experienced after an update. I need the use of my phone. This is a fault due to Huawei.

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 You must see my frustration? I'm paying for a device that is no longer fit for purpose. A main feature no longer works. Your response is hoping @HuaweiUK release a fix soon. Huawei suggest I fix it myself. What has happened to customer service?

  • __hatherell ☾*:・нαуℓєу∴ (@__hatherell) reported from Glasgow, Scotland

    @O2 had a contactless payment amount come out of my account at £15.30 and the transaction is listened as “day to day O2”.... what is this !? Never seen it before - am I being thick?

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 Support had suggested clearing caches, deleting data, restarts etc. All tried. All failed. There are no service centres here in Scotland to take the phone to. There is clearly an known issue that has affected many p30 pro users after updates. It would appear to be firmware.

  • terrybhoy82 Terrybhoy☘💚 (@terrybhoy82) reported from Glasgow, Scotland

    @O2 bad customer service paid my bill online on bill date.. and still cut me off tried to call and cant speak to sum1 offer me disney+ free for 6mnthe but then bill me for it #badservice

  • mackbhoy Graeme mackie (@mackbhoy) reported from Glasgow, Scotland

    Have just moved back to @O2 and wanted confirmation that my PAC code was being processed, however it appears that both chat and calls are too busy to help. Not the best of starts😐

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 There is nowhere on your website or on correspondence a customer service phone number where this can be sorted. That is frustrating. To issue default notices when the account is net clear is a disgrace. Please DM with a phone number where I can resolve this.

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 It's blurry from 1x to 5x. Anything under and over works. The super Macro works. Huawei have said its a known issue they are trying to resolve via update/patch. Tried all resets. I now have a contract phone I bought for the amazing camera being useless.

  • scottmonty85 Scott Monty (@scottmonty85) reported from Glasgow, Scotland

    @O2 actually think it’s acceptable to offer me £10 ‘compensation’ for having no service from my work for 5 weeks!! Safe to say I declined. Contract up next month anyway @O2CxFb

  • jimjamsrules jimjamsrulestheworld (@jimjamsrules) reported from Glasgow, Scotland

    @O2 no one to talk to at o2 and im constantly charged £4.99 by Lasevia ltd. This is bad on o2’s behalf!!!!

  • BroadcastCallum Callum Patterson (@BroadcastCallum) reported from Paisley, Scotland

    @O2 Hey help solve this situation please and contact @kwilson1460 ASAP -

  • Wolf_Q4 Lorraine (@Wolf_Q4) reported from Barrhead, Scotland

    Hey @O2 can you help? I got an email saying to view my bill, but as a new customer who hasn't received handset & I dont have a phone no yet (ordered online) I can't sign up or access your services. Also you have "shut down (y)our email support service" apparently any suggestions?

  • Miami_Delights Adam Armour-Florence (@Miami_Delights) reported from Glasgow, Scotland

    @O2 hi folks. I currently can't login to my O2 on the app or in the website. Won't let me through to an advisor when I call 202. Looking to upgrade my mobile since you sent me a text to have it paid off early to upgrade. Please help.

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 PS I have been a loyal customer for around 12 years.

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 Here we have @O2 going through the motions and doing nothing substantive to resolve my issue.

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 I'd be very wary of @O2. Deals are good but in my experience customer service is atrocious

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @siward77 @HuaweiMobileUK @O2 I was thinking that. O2 are being sympathetic but beyond that no offers of any help. Huawei appear to still be in denial. Posted on their fb page and they replied and deleted my comment.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulDWB tallpaul (@PaulDWB) reported

    Hey @O2 particularly disappointed with the attitude I got from one of your “authorised resellers” today when I asked them to remove my details from their database after a cold call. They were ‘CV’ - please confirm they are linked to you and if so pass on my message. Very poor.

  • AlannahReaper Alannah Reaper (@AlannahReaper) reported

    @O2 has absolute awful customer service, waiting OVER 30 minutes twice to be hung up on! 😡😡

  • malkyness Malcolm Ness (@malkyness) reported

    @O2 I'm also trying to find your customer service number it's not easy

  • livelikewass The Brown Frank White (@livelikewass) reported

    @O2 you guys have the worst customer service ever and no please do respond with “would you like to DM us so we can resolve your problem”.

  • cfinny Clare Finn (@cfinny) reported

    @O2 An iPhone. I’ve checked all my apps for data unsage. Our Wi-Fi hasn’t been down as we would know as my partner works in IT and requires Wi-Fi to work. I’m stuck at home with newborn twins so very surprised it’s run out? Not due again until 24th. Doesn’t it also warn you when low?

  • bryony21 Bryony Bewers (@bryony21) reported

    @O2 where are your customer service. Trying to contact you by phone and on hold for 30 min to just be cut off every time I call.

  • consumers_eye No Profile Name (@consumers_eye) reported

    @O2 Hi, yes please! Need to cancel the bolt-on insurance.

  • nicoledunlopx nicole dunlop (@nicoledunlopx) reported

    @O2 Yes it’s telling me to go online which is no help at all

  • kirbyhughes Kirby Hughes (@kirbyhughes) reported

    @O2 hi O2 I was just in a live chat with Veena. It stopped all of a sudden and my issue has not been dealt with. I can't seem to be able to get the live chat back. Please help!

  • Tony_Hodson Tony | Coach (@Tony_Hodson) reported

    Dear @O2 two questions for support. I’m an existing customer, on a monthly plan looking to upgrade Apple XS to Apple 12 Pro Max 5G. Does the new phone come with a new 5G SIM? Can I transfer my number easily from old sim to new one online, via my 02 account? Thank you.