O2 Outage Report in Johnstone, Renfrewshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Johnstone, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Johnstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (56%)
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Internet (24%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Johnstone, Renfrewshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow, Paisley and Johnstone.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Phone | |
| Glasgow |
Phone | |
| Glasgow |
Internet | |
| Glasgow |
Phone | |
| Glasgow |
Phone | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Johnstone, Scotland
Latest outage, problems and issue reports in Johnstone and nearby locations:
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 It's blurry from 1x to 5x. Anything under and over works. The super Macro works. Huawei have said its a known issue they are trying to resolve via update/patch. Tried all resets. I now have a contract phone I bought for the amazing camera being useless.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 Well O2 systems are all automated. People don't sit and monitor accounts. If you requested to cancel and they have notes confirming this and they didn't do it then the issue is theirs to fix and refund. I used to be customer relations for a different mobile network.
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 You must see my frustration? I'm paying for a device that is no longer fit for purpose. A main feature no longer works. Your response is hoping @HuaweiUK release a fix soon. Huawei suggest I fix it myself. What has happened to customer service?
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Niall Fitzgerald
(@FitzerOfGlasgow) reported
from
Glasgow, Scotland
@O2 I joined O2 this week and encouraged my wife to do the same. You have now screwed up her number port causing havoc in her business, damaging her livelihood and causing upset to vulnerable family we care for. Advisors just make baseless promises and lie when we call. #Fail
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Thomas Allan
(@Tamus1314) reported
from
Glasgow, Scotland
@O2 what an absolute joke of a service. Set up a payment plan and pay it on time just to be repeatedly disconnected. Speak to payment management 3 times in 1 week to make sure you don’t get barred….and yet again , services barred!
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@O2 Need help with an account can’t speak to a agent on live chat as online says customer service is open until 10pm however when calling up seems not
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 My phone hasn't physically broken. It's faulted, as many other P30 pro users have experienced after an update. I need the use of my phone. This is a fault due to Huawei.
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@siward77 @HuaweiMobileUK @O2 I was thinking that. O2 are being sympathetic but beyond that no offers of any help. Huawei appear to still be in denial. Posted on their fb page and they replied and deleted my comment.
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David McClure
(@DavidSMcClure) reported
from
Greenock, Scotland
Hey @O2, how come you’re able to block the IMEI of a phone that isn’t even on your network then refuse to assist in the removal of that block?
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 Perhaps I've experienced both sides of the situation as a customer and an employee dealing with such things. The network I worked for as much as there were processes to follow things were mostly left to us to decided the outcome as we were top teir complaints.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@O2 I'm still not able to make recieve calls on my new watch. I activated the esim but the watch is still showing as emergency calls only. Not connected to network.
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 Support had suggested clearing caches, deleting data, restarts etc. All tried. All failed. There are no service centres here in Scotland to take the phone to. There is clearly an known issue that has affected many p30 pro users after updates. It would appear to be firmware.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 I can't speak for them personally, however most contract T&Cs do state that after the minimum term ends its up to the customer to make contact and give notice. If its been years and you've not been looking at your bank then it's not their fault. Partial refund as goodwill maybe.
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sharonm
(@Shazzermc94) reported
from
Glasgow, Scotland
Been on hold with O2 now for 48 mins @O2 customer service isn’t great today!
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Hugh Toner
(@scoobyhugh8) reported
from
Glasgow, Scotland
@O2 the service is rubbish how do I go about cancelling the contract
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Niall Fitzgerald
(@FitzerOfGlasgow) reported
from
Barrhead, Scotland
@O2 Contacted O2 several times now. Different timescale given each time. 'Another team will investigate and get back to you'. Meanwhile the damage to our business and family life gets worse. Wish we had never heard of O2
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Miss Grundy
(@Miss_Grundy94) reported
from
Alexandria, Scotland
@O2 I upgraded my phone today with o2. I have the same number and I was with o2 previously. The man in the shop said it would transfer over everything immediately but I have had no signal since. This was at 12pm today. Will it take 24 hours for my network to reconnect?
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Miss Grundy
(@Miss_Grundy94) reported
from
Alexandria, Scotland
@O2 is there any reason why my signal has been so poor for the last week or so? I’m in the G83 area in the west of Scotland. It’s becoming impossible to use my phone to make phone calls now.
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 What is the repairs process? I need my phone for banking etc, how would I go about getting a replacement? I'm happy with the phone apart from. This issue. As a long term o2 customer I'd expect a little help.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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frank
(@frank10743117) reported
@O2 Love how I’m not even a customer and you’ve got my bank details from somewhere and started charging me won’t say why or how they got my information and won’t refund me either ….
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Ryan Anderson
(@ryanstanley22) reported
@O2 I need you to sort this issue urgently, I have no service whatsoever
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ryan wilburn
(@ryanwilburn1) reported
@O2 I’ve made a complaint over an issue that o2 have caused and now you’re threatening to cut my device off. This complaint needs sorting before i pay anything else to you. Please sort it!!
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Ryan Anderson
(@ryanstanley22) reported
@O2 why have I got no service whatsoever?
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Football Programmes for sale
(@ProgrammesForSa) reported
Has anyone else had problems getting a response from @O2 on twitter? I am still waiting for @O2 to reply to my DM from last week
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Howard Moorey
(@hojomo) reported
@SonyUK Greetings! Could someone at @SonyUK please assist? Have ordered Xperia 1 IV through @O2 - they tell me "out of stock" - should I cancel & source elsewhere? Thanks.
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🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
@mikelucas1 But there is a problem with the phone .. so there should be no issues anyway. @Apple @O2 this sounds ridiculous and like the store are trying to fob you off.
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Roya Khatiblou
(@Roya_Khatiblou) reported
@O2 Hi, I'm trying to switch back to you but cannot access my account or figure out how to switch my service back. There is no way to contact you for help on the website
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Robert Haddock
(@rthaddock) reported
.@O2 not much point texting me about upgrading my tariff, telling me I can use my app, go into a shop or go online and the shop telling me no such deal exists and they cannot help 😒
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Chi Chi♡❀
(@Perksofapixie) reported
Nothing but hassle from @O2 since February constantly saying no issues on their end to find that the last 9 months I've spoken to over 10+ CS agents only to find that the issue is all on their end and it could have been sorted months ago. Still waiting for it to be sorted 😤