O2 Outage Report in Johnstone, Renfrewshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Johnstone, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Johnstone, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Johnstone, Scotland
The most recent O2 outage reports came from the following cities: Glasgow.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 2 days ago |
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Glasgow
|
Internet | 2 days ago |
|
Glasgow
|
Internet | 5 days ago |
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Glasgow
|
Phone | 6 days ago |
|
Glasgow
|
Internet | 7 days ago |
|
Glasgow
|
Total Blackout | 7 days ago |
Community Discussion
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O2 Issues Reports Near Johnstone, Scotland
Latest outage, problems and issue reports in Johnstone and nearby locations:
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland@O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.
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Hugh Toner (@scoobyhugh8) reported from Glasgow, Scotland@O2 the service is rubbish how do I go about cancelling the contract
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sharonm (@Shazzermc94) reported from Glasgow, ScotlandBeen on hold with O2 now for 48 mins @O2 customer service isn’t great today!
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland@apakula @O2 I can't speak for them personally, however most contract T&Cs do state that after the minimum term ends its up to the customer to make contact and give notice. If its been years and you've not been looking at your bank then it's not their fault. Partial refund as goodwill maybe.
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland@O2 My phone hasn't physically broken. It's faulted, as many other P30 pro users have experienced after an update. I need the use of my phone. This is a fault due to Huawei.
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Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland@O2 is there any reason why my signal has been so poor for the last week or so? I’m in the G83 area in the west of Scotland. It’s becoming impossible to use my phone to make phone calls now.
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Niall Fitzgerald (@FitzerOfGlasgow) reported from Barrhead, Scotland@O2 Contacted O2 several times now. Different timescale given each time. 'Another team will investigate and get back to you'. Meanwhile the damage to our business and family life gets worse. Wish we had never heard of O2
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland@siward77 @HuaweiMobileUK @O2 I was thinking that. O2 are being sympathetic but beyond that no offers of any help. Huawei appear to still be in denial. Posted on their fb page and they replied and deleted my comment.
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland@O2 I'd be very wary of @O2. Deals are good but in my experience customer service is atrocious
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Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland@O2 I upgraded my phone today with o2. I have the same number and I was with o2 previously. The man in the shop said it would transfer over everything immediately but I have had no signal since. This was at 12pm today. Will it take 24 hours for my network to reconnect?
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David McClure (@DavidSMcClure) reported from Greenock, ScotlandHey @O2, how come you’re able to block the IMEI of a phone that isn’t even on your network then refuse to assist in the removal of that block?
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland@O2 It's blurry from 1x to 5x. Anything under and over works. The super Macro works. Huawei have said its a known issue they are trying to resolve via update/patch. Tried all resets. I now have a contract phone I bought for the amazing camera being useless.
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland@O2 You must see my frustration? I'm paying for a device that is no longer fit for purpose. A main feature no longer works. Your response is hoping @HuaweiUK release a fix soon. Huawei suggest I fix it myself. What has happened to customer service?
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland@O2 What is the repairs process? I need my phone for banking etc, how would I go about getting a replacement? I'm happy with the phone apart from. This issue. As a long term o2 customer I'd expect a little help.
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Thomas Allan (@Tamus1314) reported from Glasgow, Scotland@O2 what an absolute joke of a service. Set up a payment plan and pay it on time just to be repeatedly disconnected. Speak to payment management 3 times in 1 week to make sure you don’t get barred….and yet again , services barred!
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Niall Fitzgerald (@FitzerOfGlasgow) reported from Glasgow, Scotland@O2 I joined O2 this week and encouraged my wife to do the same. You have now screwed up her number port causing havoc in her business, damaging her livelihood and causing upset to vulnerable family we care for. Advisors just make baseless promises and lie when we call. #Fail
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland@apakula @O2 Well O2 systems are all automated. People don't sit and monitor accounts. If you requested to cancel and they have notes confirming this and they didn't do it then the issue is theirs to fix and refund. I used to be customer relations for a different mobile network.
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland@O2 I'm still not able to make recieve calls on my new watch. I activated the esim but the watch is still showing as emergency calls only. Not connected to network.
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland@O2 Support had suggested clearing caches, deleting data, restarts etc. All tried. All failed. There are no service centres here in Scotland to take the phone to. There is clearly an known issue that has affected many p30 pro users after updates. It would appear to be firmware.
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Andrew Montguire (@AMontguire) reported from Glasgow, Scotland@O2 Need help with an account can’t speak to a agent on live chat as online says customer service is open until 10pm however when calling up seems not
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Samantha sanderson (@Samanth73659619) reported@virginmedia Hello, o2 won't let me cancel without paying a fee. You have reduced the costs of my tv package which has been very helpful, but @O2 are refusing to do any offers and want to charge me to leave.
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Yasir Ali (@Yasir0Ali) reported from West Bridgford, EnglandAfter 9 years of using O2 mobile network, now cancelling. What a poor customer service and insurance policy! @TheO2 @O2
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Kiki (@Epic_Kirsty) reported@thepmadden @O2 I've been having almost the same problem...I lost the SIM card, so now even though I have the email and password for the account I am unable to cancel my contract. In March I've spent over 9 hours trying to get through on the phone and my official complaint email is ignored.
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Kiki (@Epic_Kirsty) reported@O2 Hi, I sent a complaint email to O2 on 03/03/2023. Seven working days have now passed and I am still awaiting a response. I made clear in my email my intention to cancel the account and I feel like O2 are dragging their heels on purpose to try extort more money from me.
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Nicola Piggott (nee Richardson) (@nikinak84) reported@O2 @EleanorGrace09 I'm the same and sadly we've lost signal on old sim,my dad's old number which he wants to switch now says it's not been recognized when trying to call it 😒😒😔😔
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Perri Crowder (@Elderperri) reported@EnglandRugby @O2 The team have been crap since Ben youngs was dropped prematurely
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Lucie Rimmer (@LucieRimmer) reported@EE need some help topping up a card for a dongle. Shops won’t accept the card we have. You won’t let me create an account online. Asking me to call 150 off my phone but I’m not on EE and last time I called it cost £18. Glad I’m on @O2 🤬
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Emyr Hughes 🇺🇦 (@emyrhughes) reported@O2 You’re always ‘busier than usual’ on the phone but the wait time when I first called was around 15 minutes - it’s now been over 2 hours! Can you confirm that this level of service is acceptable to O2? Can I have an email for your legal department please?
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Tucks (@HarryTucker_) reported@O2 Can’t make or receive calls and have no connection anywhere I go. Please help
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Josh Lister (@Josh_Lister) reported@O2 how can I stop marketing calls please? I am not an O2 customer yet I got 4 calls today from someone trying to offer me an O2 contract