O2 Outage Report in Johnstone, Renfrewshire, Scotland
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Johnstone, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Johnstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (57%)
-
Internet (21%)
-
Total Blackout (13%)
-
Wi-fi (4%)
-
E-mail (4%)
-
TV (1%)
Live Outage Map Near Johnstone, Renfrewshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Phone | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Phone | |
| Glasgow |
Phone | |
| Glasgow |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Johnstone, Scotland
Latest outage, problems and issue reports in Johnstone and nearby locations:
-
Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 What is the repairs process? I need my phone for banking etc, how would I go about getting a replacement? I'm happy with the phone apart from. This issue. As a long term o2 customer I'd expect a little help.
-
Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
Ni'm heading to @O2 shop to cancel the WiFi hub. Touch and go whether I cancel the phone which is due for upgraded anyway. Not the first time I've had difficulty with O2 and no sensible access to customer service.
-
sharonm
(@Shazzermc94) reported
from
Glasgow, Scotland
Been on hold with O2 now for 48 mins @O2 customer service isn’t great today!
-
Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 Here we have @O2 going through the motions and doing nothing substantive to resolve my issue.
-
Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@siward77 @HuaweiMobileUK @O2 I was thinking that. O2 are being sympathetic but beyond that no offers of any help. Huawei appear to still be in denial. Posted on their fb page and they replied and deleted my comment.
-
Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 Support had suggested clearing caches, deleting data, restarts etc. All tried. All failed. There are no service centres here in Scotland to take the phone to. There is clearly an known issue that has affected many p30 pro users after updates. It would appear to be firmware.
-
Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 PS I have been a loyal customer for around 12 years.
-
Lorraine
(@Wolf_Q4) reported
from
Barrhead, Scotland
Hey @O2 can you help? I got an email saying to view my bill, but as a new customer who hasn't received handset & I dont have a phone no yet (ordered online) I can't sign up or access your services. Also you have "shut down (y)our email support service" apparently any suggestions?
-
Miss Grundy
(@Miss_Grundy94) reported
from
Alexandria, Scotland
@O2 I upgraded my phone today with o2. I have the same number and I was with o2 previously. The man in the shop said it would transfer over everything immediately but I have had no signal since. This was at 12pm today. Will it take 24 hours for my network to reconnect?
-
Graeme mackie
(@mackbhoy) reported
from
Glasgow, Scotland
Have just moved back to @O2 and wanted confirmation that my PAC code was being processed, however it appears that both chat and calls are too busy to help. Not the best of starts😐
-
Miss Grundy
(@Miss_Grundy94) reported
from
Alexandria, Scotland
@O2 is there any reason why my signal has been so poor for the last week or so? I’m in the G83 area in the west of Scotland. It’s becoming impossible to use my phone to make phone calls now.
-
Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 There is nowhere on your website or on correspondence a customer service phone number where this can be sorted. That is frustrating. To issue default notices when the account is net clear is a disgrace. Please DM with a phone number where I can resolve this.
-
Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 It's blurry from 1x to 5x. Anything under and over works. The super Macro works. Huawei have said its a known issue they are trying to resolve via update/patch. Tried all resets. I now have a contract phone I bought for the amazing camera being useless.
-
Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 You must see my frustration? I'm paying for a device that is no longer fit for purpose. A main feature no longer works. Your response is hoping @HuaweiUK release a fix soon. Huawei suggest I fix it myself. What has happened to customer service?
-
Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 My phone hasn't physically broken. It's faulted, as many other P30 pro users have experienced after an update. I need the use of my phone. This is a fault due to Huawei.
-
Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.
-
☾*:･нαуℓєу∴
(@__hatherell) reported
from
Glasgow, Scotland
@O2 had a contactless payment amount come out of my account at £15.30 and the transaction is listened as “day to day O2”.... what is this !? Never seen it before - am I being thick?
-
Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 I'd be very wary of @O2. Deals are good but in my experience customer service is atrocious
-
Hugh Toner
(@scoobyhugh8) reported
from
Glasgow, Scotland
@O2 the service is rubbish how do I go about cancelling the contract
-
Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@O2 Need help with an account can’t speak to a agent on live chat as online says customer service is open until 10pm however when calling up seems not
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Ryan O'Donnell
(@iamryanodonnell) reported
@O2 Trying to get through to Insurance on 202 to cancel my policy, and after verifying my security question, I just get hung up on. What's going on with that?
-
StevieKit
(@sjcarson1976) reported
@O2 17.3% forced annual price increase? This is an absolute joke. Are you staff getting a 17.3% increase? Are you going to provide a 17.3% improvement in service? Just ripping people off and driving inflation even further. You should be shut down by Ofcom
-
Ollie Heptinstall
(@OliHepy) reported
Poor show from @o2 putting contract prices up by 17.3 per cent. #greed
-
Mébh Connolly
(@MebhC) reported
@O2 I’m unable to use the code for the O2 priority Puma fitness promotion. Telling my the code has been used but the sale never completed as it crashed on completion
-
Gary Howes🎗
(@GaryHowes1974) reported
@O2 just had a huge increase of 17.3% on my bill, what do I get for this? 4G in most of area & 5G is virtually non existent in our area of OX11, even though its in the middle of a big science community area! Its poor for this day and age
-
Stacie-Jaynee Darton
(@wonder_girlx) reported
@O2 hi guys, just had a call from this number 02085364039 asking if my service was good etc, offering me 45% off my bill then wanting the code for my account (I know its a scam) they had an Indian accent and when googled num it was a scam number, thought I'd let you know.
-
Mr A
(@hopper4790) reported
@Farzana32298220 @O2 Stop using a BOT to request codes! It's obvious you're not an O2 customer as your phone isn't even using the O2 network to use O2 priority!
-
Jezz Freeman
(@jezzfreeman) reported
Hi @O2. Firstly, the 17.3% price hike is disgusting and nothing short of profiteering. Secondly, it seems as though you have turned off all communication - online chat isn't available and 202 cuts off the call each time I try. This is a revolting way to treat your customers.
-
ScubaJeff
(@ScubaJeff904) reported
@O2 3 days and no support, tried on here, ringing O2 only to have call terminated, and DMs on here.... I give up, I'm cancelling my direct debit then when you try and contact me, I'll ignore you like you're ignoring me.
-
James Sullivan
(@JamesSu30049584) reported
@dhlexpressuk @O2 31406664521217 Hi I keep chasing with O2 and your company keep saying to call back. I'm being told it's being investigated. Your tracker shows the driver never parked outside my house and all my neighbour's cameras didn't see the driver either