O2

O2 Outage Report in Erskine, Renfrewshire, Scotland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Erskine, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Erskine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Erskine, Renfrewshire, Scotland 12/22/2024 01:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (22%)

    Internet (22%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Erskine, Renfrewshire, Scotland

The most recent O2 outage reports came from the following cities: Glasgow and Paisley.

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City Problem Type Report Time
United KingdomGlasgow Phone
United KingdomGlasgow Total Blackout
United KingdomGlasgow Wi-fi
United KingdomGlasgow Phone
United KingdomGlasgow Phone
United KingdomGlasgow Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Erskine, Scotland

Latest outage, problems and issue reports in Erskine and nearby locations:

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 There is nowhere on your website or on correspondence a customer service phone number where this can be sorted. That is frustrating. To issue default notices when the account is net clear is a disgrace. Please DM with a phone number where I can resolve this.

  • __hatherell ☾*:・нαуℓєу∴ (@__hatherell) reported from Glasgow, Scotland

    @O2 had a contactless payment amount come out of my account at £15.30 and the transaction is listened as “day to day O2”.... what is this !? Never seen it before - am I being thick?

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    Ni'm heading to @O2 shop to cancel the WiFi hub. Touch and go whether I cancel the phone which is due for upgraded anyway. Not the first time I've had difficulty with O2 and no sensible access to customer service.

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @siward77 @HuaweiMobileUK @O2 I was thinking that. O2 are being sympathetic but beyond that no offers of any help. Huawei appear to still be in denial. Posted on their fb page and they replied and deleted my comment.

  • 2916jade jade (@2916jade) reported from Glasgow, Scotland

    @O2 I’ve been trying to get on live chat for ages But I can’t find it and I rly need help with something ASAP help x

  • scottmonty85 Scott Monty (@scottmonty85) reported from Glasgow, Scotland

    @O2 actually think it’s acceptable to offer me £10 ‘compensation’ for having no service from my work for 5 weeks!! Safe to say I declined. Contract up next month anyway @O2CxFb

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 It's blurry from 1x to 5x. Anything under and over works. The super Macro works. Huawei have said its a known issue they are trying to resolve via update/patch. Tried all resets. I now have a contract phone I bought for the amazing camera being useless.

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 PS I have been a loyal customer for around 12 years.

  • Miami_Delights Adam Armour-Florence (@Miami_Delights) reported from Glasgow, Scotland

    @O2 hi folks. I currently can't login to my O2 on the app or in the website. Won't let me through to an advisor when I call 202. Looking to upgrade my mobile since you sent me a text to have it paid off early to upgrade. Please help.

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 I'd be very wary of @O2. Deals are good but in my experience customer service is atrocious

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 My phone hasn't physically broken. It's faulted, as many other P30 pro users have experienced after an update. I need the use of my phone. This is a fault due to Huawei.

  • terrybhoy82 Terrybhoy☘💚 (@terrybhoy82) reported from Glasgow, Scotland

    @O2 bad customer service paid my bill online on bill date.. and still cut me off tried to call and cant speak to sum1 offer me disney+ free for 6mnthe but then bill me for it #badservice

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 You must see my frustration? I'm paying for a device that is no longer fit for purpose. A main feature no longer works. Your response is hoping @HuaweiUK release a fix soon. Huawei suggest I fix it myself. What has happened to customer service?

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 Here we have @O2 going through the motions and doing nothing substantive to resolve my issue.

  • Wolf_Q4 Lorraine (@Wolf_Q4) reported from Barrhead, Scotland

    Hey @O2 can you help? I got an email saying to view my bill, but as a new customer who hasn't received handset & I dont have a phone no yet (ordered online) I can't sign up or access your services. Also you have "shut down (y)our email support service" apparently any suggestions?

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 Support had suggested clearing caches, deleting data, restarts etc. All tried. All failed. There are no service centres here in Scotland to take the phone to. There is clearly an known issue that has affected many p30 pro users after updates. It would appear to be firmware.

  • Gazray Gazray 👻 (@Gazray) reported from Kirkintilloch, Scotland

    @O2 hiya, I don’t want to call and block your phone lines but can someone from customer service dm me so I can find out why my bill has went up.

  • ajohnmain Johnny Main (@ajohnmain) reported from East Kilbride, Scotland

    @O2 Hi, just wondering if there are any monthly contracts for less than 36 months as seems to be the norm on your website. I don't want to be tied in for 3 years so looking for a shorter contact or will leave you after 20 years of being a customer. Thanks.

  • mackbhoy Graeme mackie (@mackbhoy) reported from Glasgow, Scotland

    Have just moved back to @O2 and wanted confirmation that my PAC code was being processed, however it appears that both chat and calls are too busy to help. Not the best of starts😐

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mksaper Morgan Saper (@mksaper) reported from Gorseinon, Wales

    Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

  • Charlie_Bed Charlotte Marshall (@Charlie_Bed) reported

    @O2 I have no signal since 5.30pm last night, emergency calls only, nothing is stated on my 02 account as any issues in the area... Need phone for work... Awful service, out of contract, will move service provider!

  • SSamsDavies Saskia (@SSamsDavies) reported

    @christof_b @RossUKRFC @O2 Same here! Bills higher than they should be, signal going from areas it always worked in. Customer service say ‘we are aware of a problem but won’t fix it’ time to leave, they don’t care about customers.

  • charleshadji Charles Hadji (@charleshadji) reported

    @O2 is there a problem with the network in north London? Data on 4G has been terrible for over a week now #4g #o2

  • pscowan Peter Spencer Cowan (@pscowan) reported

    Anyone else's Giffgaff signal just completely die? Sutton area? My other sim (EE) seems fine though. Tried reboots etc but no luck @giffgaff @O2

  • IanCH7 Iᗩᑎ ᑕᕼᖇIᔕTOᑭᕼᗴᖇ  (@IanCH7) reported

    @RossUKRFC @O2 Been with @O2 since the beginning.. never had anything off them! I want something in return for being loyal..

  • andy_uk44 I am just me (@andy_uk44) reported

    I give up with asking for help with @O2 as it takes ages to get an answer , bad customer service and just gave a bad review on Trustpilot

  • cosracer Phil (@cosracer) reported

    @O2 please can you tell me if you had the Oneplus 8T on your network, it only came out about a year ago, thanks

  • zoespoor Zoe Spoor (@zoespoor) reported

    @O2 @KatyElphaba My signal is that bad that I can’t even open this! Takes ages then times out 😩 between o2 and @SkyUK I’m not getting a lot of work done!!

  • MontenegroAiza Aiza F Montenegro (@MontenegroAiza) reported

    @O2 Hi, I ordered an iPhone 12 Pro Max 512gb online and the upfront payment was taken from my account, however a few hours later, I received an email saying it was out of stock, how long do I have to wait for it to be in stock? If the wait is long, can I cancel my order?