O2

O2 Outage Report in Erskine, Renfrewshire, Scotland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Erskine, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Erskine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Erskine, Renfrewshire, Scotland 04/19/2024 06:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Erskine, Renfrewshire, Scotland

The most recent O2 outage reports came from the following cities: Bishopton, Glasgow, Helensburgh, Clydebank, Erskine, Dumbarton and Paisley.

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City Problem Type Report Time
United KingdomBishopton Internet
United KingdomGlasgow Phone
United KingdomGlasgow Phone
United KingdomGlasgow Phone
United KingdomGlasgow Internet
United KingdomGlasgow Phone

Community Discussion

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O2 Issues Reports Near Erskine, Scotland

Latest outage, problems and issue reports in Erskine and nearby locations:

  • Miss_Grundy94 Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland

    @O2 is there any reason why my signal has been so poor for the last week or so? I’m in the G83 area in the west of Scotland. It’s becoming impossible to use my phone to make phone calls now.

  • steve5424 Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland

    @apakula @O2 I would usually explain to the customer how our terms made it clear it was customers responsibility to end contract and also ofcom etc also advise customers to check banks accs regularly and monitor DDs. Then offer a max of 12 months refund as gesture of goodwill and close acc.

  • MrShortFry Christopher (@MrShortFry) reported from Glasgow, Scotland

    @O2 network issues test

  • scoobs1969 Lesley MacGregor (@scoobs1969) reported from Kilbirnie, Scotland

    @O2 I need to cancel a sim order can someone help

  • Tamus1314 Thomas Allan (@Tamus1314) reported from Glasgow, Scotland

    Been on hold trying to get through to @O2 customer services. ‘In a queue’ for nearly an hour. Shambles.

  • steve5424 Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland

    @apakula @O2 Perhaps I've experienced both sides of the situation as a customer and an employee dealing with such things. The network I worked for as much as there were processes to follow things were mostly left to us to decided the outcome as we were top teir complaints.

  • Tamus1314 Thomas Allan (@Tamus1314) reported from Glasgow, Scotland

    @O2 what an absolute joke of a service. Set up a payment plan and pay it on time just to be repeatedly disconnected. Speak to payment management 3 times in 1 week to make sure you don’t get barred….and yet again , services barred!

  • AMontguire Andrew (@AMontguire) reported from Glasgow, Scotland

    @O2 I need help with a plan I have with you the monthly payment isn’t what I signed up for

  • MatthewMcLister 𝐌𝐚𝐭𝐭𝐡𝐞𝐰 𝐌𝐜𝐋𝐢𝐬𝐭𝐞𝐫 (@MatthewMcLister) reported from Renfrew, Scotland

    Is @O2 down in Glasgow? No reception after several resets.

  • H0raceWimp Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland

    @O2 Is there any option that allows me to ask a question and have it at least recognised, never mind answered? Your bots are useless and I've given up waiting to talk to someone thousands of miles away.

  • takeyermoney Pedro Casterville (@takeyermoney) reported from Johnstone, Scotland

    @o2 what is going on with your signal in the PA5 area. Johnstone and Elderslie have almost no data connectivity. It used to be good and it’s just gone downhill.

  • steve5424 Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland

    @O2 I'm still not able to make recieve calls on my new watch. I activated the esim but the watch is still showing as emergency calls only. Not connected to network.

  • H0raceWimp Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland

    @O2 Trying to clarify an issue with my account. My O2 is no help, and your phone lines are equally useless. What am I supposed to do?

  • steve5424 Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland

    @kellyxxxkelly @O2 Mine started working this morning. That's what I got told in store last weekend. I'd activated the esim correctly but the start date of the watch was down as today.

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Glasgow, Scotland

    @O2 the service is rubbish how do I go about cancelling the contract

  • FitzerOfGlasgow Niall Fitzgerald (@FitzerOfGlasgow) reported from Glasgow, Scotland

    @O2 I joined O2 this week and encouraged my wife to do the same. You have now screwed up her number port causing havoc in her business, damaging her livelihood and causing upset to vulnerable family we care for. Advisors just make baseless promises and lie when we call. #Fail

  • H0raceWimp Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland

    @O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.

  • steve5424 Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland

    @apakula @O2 Well O2 systems are all automated. People don't sit and monitor accounts. If you requested to cancel and they have notes confirming this and they didn't do it then the issue is theirs to fix and refund. I used to be customer relations for a different mobile network.

  • FitzerOfGlasgow Niall Fitzgerald (@FitzerOfGlasgow) reported from Barrhead, Scotland

    @O2 Contacted O2 several times now. Different timescale given each time. 'Another team will investigate and get back to you'. Meanwhile the damage to our business and family life gets worse. Wish we had never heard of O2

  • steve5424 Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland

    @apakula @O2 I can't speak for them personally, however most contract T&Cs do state that after the minimum term ends its up to the customer to make contact and give notice. If its been years and you've not been looking at your bank then it's not their fault. Partial refund as goodwill maybe.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ICrazy1RU2 June Shannon (@ICrazy1RU2) reported

    @O2 @virginmedia @02 #awful called to cancel SIM last summer and Dad's been continually taken, tried to speak to customer service and I'm certain they were pretending they could not hear me! 😡

  • Arose21813978 Arose (@Arose21813978) reported

    @O2 anywhere to cancel a pay as you go sim if order to the wrong address

  • Prizzle17 Prizzle (@Prizzle17) reported

    @virginmedia @O2 @itvtakeaway just joined virgin media, poor signal and nothing upstairs, their solution, pay £5 more per month for a hub!! what??? I'm already paying #serious ??

  • Just_Ranting2 N Mehta (@Just_Ranting2) reported

    @O2 Just like the actual customer service. Just ignore me when I ask to give me my money back.

  • 10meds Simon Meadows (@10meds) reported

    @O2 I have been lied to by a store to sell a contract and now they can’t honour it they fob me off to customer services on 202. I have spent FOUR calls of over 40 minutes and told a 3rd time I have to wait 24/48 hours for a manager to call me back. Why will nobody help?!!!

  • Connahholloway Connah Holloway (@Connahholloway) reported

    @O2 whenever I am on mobile data my service is always so slow, to the point I can’t even load a new web page or use Spotify. It’s not location specific it is everywhere I go, all the time! Then I try to talk to an agent via the app and all I get is that it’s unavailable???

  • AndreasMaragkos Andreas Maragkos (@AndreasMaragkos) reported

    @O2 In order to try the steps I need to have sufficient network and with limited signal on my mobile and your virgin media services in the area down its near impossible to even try!

  • MakerEmilyLocke Emily Locke (@MakerEmilyLocke) reported

    Hey @O2 I've had some direct debits out of my bank in your name and I don't believe I'm with you for anything. Can you help?

  • dodo938 David Owen (@dodo938) reported

    @O2 Texts have been down since yesterday. Sort it out, please. You're getting very good at raising rates. Not so hot on providing the paid-for service.

  • Megbal10 Megan Fish (@Megbal10) reported

    @O2 Oh right, okay. I will then just have to leave O2 as a customer. Such a shame losing customers because you sell a product that doesn’t work.