O2 Outage Report in Erskine, Renfrewshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Erskine, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Erskine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (25%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Erskine, Renfrewshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow, Paisley, Johnstone and Erskine.
City | Problem Type | Report Time |
---|---|---|
Glasgow | Phone | |
Glasgow | Internet | |
Glasgow | Phone | |
Glasgow | Total Blackout | |
Glasgow | Total Blackout | |
Paisley | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Erskine, Scotland
Latest outage, problems and issue reports in Erskine and nearby locations:
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10 in a row
(@celtichoff) reported
from
Glasgow, Scotland
@O2 I'm looking to upgrade (due on Tuesday) but I can't seem to see anything that suits & I can't get through to anyone from customer service about this plus you's have ceased dealing with the Carphone Warehouse, I'm beginning to feel stuck & perhaps might need to move network 🤔
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Gazray 👻
(@Gazray) reported
from
Kirkintilloch, Scotland
@O2 hiya, I don’t want to call and block your phone lines but can someone from customer service dm me so I can find out why my bill has went up.
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Graeme mackie
(@mackbhoy) reported
from
Glasgow, Scotland
Have just moved back to @O2 and wanted confirmation that my PAC code was being processed, however it appears that both chat and calls are too busy to help. Not the best of starts😐
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Lorraine
(@Wolf_Q4) reported
from
Barrhead, Scotland
Hey @O2 can you help? I got an email saying to view my bill, but as a new customer who hasn't received handset & I dont have a phone no yet (ordered online) I can't sign up or access your services. Also you have "shut down (y)our email support service" apparently any suggestions?
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Holly🦋
(@hollymclennan22) reported
from
East Kilbride, Scotland
@O2 due to recent issues would get changed 31st. Then 1st of April no access to any network/no numbers working (new number wasn’t working and the old one she was getting changed over to wasn’t working) so phoned 02 and waited nearly 2 hours to get through and was told 24 hours
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Johnny Main
(@ajohnmain) reported
from
East Kilbride, Scotland
@O2 Hi, just wondering if there are any monthly contracts for less than 36 months as seems to be the norm on your website. I don't want to be tied in for 3 years so looking for a shorter contact or will leave you after 20 years of being a customer. Thanks.
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Ross A Mataz
(@rossmcatasney85) reported
from
Glasgow, Scotland
Genuinely annoyed that the contact between @O2 and @CPWTweets has ended, I actually made the point of changing from o2 direct to o2 under carphone warehouse because how poor the customer service was at @O2.. For the first time in 10 years I may be swapping network next year
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Scott Monty
(@scottmonty85) reported
from
Glasgow, Scotland
@O2 actually think it’s acceptable to offer me £10 ‘compensation’ for having no service from my work for 5 weeks!! Safe to say I declined. Contract up next month anyway @O2CxFb
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
Ni'm heading to @O2 shop to cancel the WiFi hub. Touch and go whether I cancel the phone which is due for upgraded anyway. Not the first time I've had difficulty with O2 and no sensible access to customer service.
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jimjamsrulestheworld
(@jimjamsrules) reported
from
Glasgow, Scotland
@O2 no one to talk to at o2 and im constantly charged £4.99 by Lasevia ltd. This is bad on o2’s behalf!!!!
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Callum Patterson
(@BroadcastCallum) reported
from
Paisley, Scotland
@O2 Hey help solve this situation please and contact @kwilson1460 ASAP -
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Holly🦋
(@hollymclennan22) reported
from
East Kilbride, Scotland
@jennyclark13 @O2 I know, 10 days 😂😂😂😂 actually so bad!!!
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Terrybhoy☘💚
(@terrybhoy82) reported
from
Glasgow, Scotland
@O2 bad customer service paid my bill online on bill date.. and still cut me off tried to call and cant speak to sum1 offer me disney+ free for 6mnthe but then bill me for it #badservice
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Holly🦋
(@hollymclennan22) reported
from
East Kilbride, Scotland
@jordankenny7 @O2 They wouldn’t let her cancel 😫😫😫 It’s been so bad!!! Hopefully sorted soon!
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Jodie Keatings
(@jodstar80) reported
from
Clydebank, Scotland
@O2 not a happy customer was on an online chat yesterday got cut off and still waiting/trying to speak with a team member. Not great service especially when looking at an upgrade and a new Apple Watch
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Adam Armour-Florence
(@Miami_Delights) reported
from
Glasgow, Scotland
@O2 hi folks. I currently can't login to my O2 on the app or in the website. Won't let me through to an advisor when I call 202. Looking to upgrade my mobile since you sent me a text to have it paid off early to upgrade. Please help.
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Holly🦋
(@hollymclennan22) reported
from
East Kilbride, Scotland
@willis_103 @O2 Soooo bad!!!! Just lies they tell clearly to get someone off the phone!
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 There is nowhere on your website or on correspondence a customer service phone number where this can be sorted. That is frustrating. To issue default notices when the account is net clear is a disgrace. Please DM with a phone number where I can resolve this.
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jade
(@2916jade) reported
from
Glasgow, Scotland
@O2 I’ve been trying to get on live chat for ages But I can’t find it and I rly need help with something ASAP help x
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☾*:・нαуℓєу∴
(@__hatherell) reported
from
Glasgow, Scotland
@O2 had a contactless payment amount come out of my account at £15.30 and the transaction is listened as “day to day O2”.... what is this !? Never seen it before - am I being thick?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie 'reech' Walker
(@re_reech) reported
@O2 No\low signal in WV4 4AD - usually full bars, but for the past 5 days one bar and calls can't be made and using data is sketchy. Can't report things on your coverage map, it says things okay, but no data, cals, etc. - can you send engineer or provide contact details?
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Treehk
(@Treehk2) reported
@O2 @FaiMunyui I don’t think she will be so excited once she knows how dire customer service is at O2.
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Treehk
(@Treehk2) reported
@NickCollinsPod @O2 O2 don’t give two hoots about their customers otherwise they would improve their dire customer service.
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GauBan_Penguin 🐧
(@GauBan) reported
@O2 what the hell, I called up with an issue regarding call forwarding on my phone your staff has cut off my phone. Not network access and get message Sim is not provisioned for voice. Now sat on phone paying to speak to someone for 20 minutes no hold.
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Tee
(@teebluebird) reported
@O2 Yes I’m doing next Monday 7th I’ve been on the actual website also tried signing in and still having the same issue will try again tomorrow
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Draft
(@ShareZone5) reported
@O2 CAN YOU CHECK YOUR DIRECT MESSAGES, JUST WASTED 1 HOUR ON YOUR CRAP ONLINE CHAT AND 1 HOUR WAITING FOR SOMEONE TO ANSWER YOUR PHONES.
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Treehk
(@Treehk2) reported
@O2 O2 have written “If you'd prefer to speak with someone over the phone, you can call us on 03448090202. However, we would like to help from here. If you send over the account number/mobile number for the fraudulent account, we can take a closer look”
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Holmezy
(@allancooper007) reported
@O2 I am absolutely disgusted in your customer care tonight. Asked me for DM so I did, then you proceed to ignore it, and ignore further tweets I sent you.
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Lauren 🐱🌻🌍 #BeKind
(@laurenjean23) reported
Does @O2 chat still exist? I was meant to have O2 ring me tonight but they didn’t phone - I need help/advice
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KelticΔ
(@KelticDelta) reported
@EE £16!? Yikes! I got a SIM only from @O2 for £6 a few weeks ago and they didn’t even **** up my life in 2011 by offering me no service for 18 months and then sending a debt collector after me when I stopped paying.