O2 Outage Report in Alexandria, West Dunbartonshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Alexandria, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (24%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Alexandria, West Dunbartonshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow and Paisley.
City | Problem Type | Report Time |
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Internet | ||
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Total Blackout |
Community Discussion
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O2 Issues Reports Near Alexandria, Scotland
Latest outage, problems and issue reports in Alexandria and nearby locations:
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graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland
@O2 hi can you please check my network coverage in the G31 1SU postcode can't seem to get a signal n network thanks
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jimjamsrulestheworld (@jimjamsrules) reported from Glasgow, Scotland
@O2 no one to talk to at o2 and im constantly charged £4.99 by Lasevia ltd. This is bad on o2’s behalf!!!!
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@O2 Support had suggested clearing caches, deleting data, restarts etc. All tried. All failed. There are no service centres here in Scotland to take the phone to. There is clearly an known issue that has affected many p30 pro users after updates. It would appear to be firmware.
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BearB00- COMMISSIONS OPEN! (@Bear18586) reported from Glasgow, Scotland
@O2 My only christmas present I actually want this year is to move to a new phone provider. O2 I have been a dedicated customer to you for years. However I have come to the end of my patience with paying money for zero signal. K thanks.
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Terrybhoy☘💚 (@terrybhoy82) reported from Glasgow, Scotland
@O2 bad customer service paid my bill online on bill date.. and still cut me off tried to call and cant speak to sum1 offer me disney+ free for 6mnthe but then bill me for it #badservice
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Adam Armour-Florence (@Miami_Delights) reported from Glasgow, Scotland
@O2 hi folks. I currently can't login to my O2 on the app or in the website. Won't let me through to an advisor when I call 202. Looking to upgrade my mobile since you sent me a text to have it paid off early to upgrade. Please help.
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Kelly (@kellybaby3) reported from Alexandria, Scotland
@O2 Nah your okay that’s no gonna help would prob half to see o2 face to face as my iPhone 11 Pro Max keeps freezing etc n I think it’s my SIM card that’s kinda done as when I upgrade I just keep putting old sim into my upgrades not the sim they give you in the box could this be why
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Callum Patterson (@BroadcastCallum) reported from Paisley, Scotland
@O2 Hey help solve this situation please and contact @kwilson1460 ASAP -
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10 in a row (@celtichoff) reported from Glasgow, Scotland
@O2 I'm looking to upgrade (due on Tuesday) but I can't seem to see anything that suits & I can't get through to anyone from customer service about this plus you's have ceased dealing with the Carphone Warehouse, I'm beginning to feel stuck & perhaps might need to move network 🤔
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Ross A Mataz (@rossmcatasney85) reported from Glasgow, Scotland
Genuinely annoyed that the contact between @O2 and @CPWTweets has ended, I actually made the point of changing from o2 direct to o2 under carphone warehouse because how poor the customer service was at @O2.. For the first time in 10 years I may be swapping network next year
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Scott Monty (@scottmonty85) reported from Glasgow, Scotland
@O2 actually think it’s acceptable to offer me £10 ‘compensation’ for having no service from my work for 5 weeks!! Safe to say I declined. Contract up next month anyway @O2CxFb
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jade (@2916jade) reported from Glasgow, Scotland
@O2 I’ve been trying to get on live chat for ages But I can’t find it and I rly need help with something ASAP help x
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@O2 It's blurry from 1x to 5x. Anything under and over works. The super Macro works. Huawei have said its a known issue they are trying to resolve via update/patch. Tried all resets. I now have a contract phone I bought for the amazing camera being useless.
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☾*:・нαуℓєу∴ (@__hatherell) reported from Glasgow, Scotland
@O2 had a contactless payment amount come out of my account at £15.30 and the transaction is listened as “day to day O2”.... what is this !? Never seen it before - am I being thick?
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Jodie Keatings (@jodstar80) reported from Clydebank, Scotland
@O2 not a happy customer was on an online chat yesterday got cut off and still waiting/trying to speak with a team member. Not great service especially when looking at an upgrade and a new Apple Watch
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Jamie Henry (@JamHendricks) reported from Garelochhead, Scotland
@O2 are woeful when it comes to customer service. Can’t see my bill on the app at the moment. 16 quid added on to it. Can’t use that chat in the app for an advisor, waited 40 minutes in a queue. Superb.
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wee sam (@weesam) reported from Renfrew, Scotland
@O2 cant make calls is network down 😪
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mac / macca (@neilmacallister) reported from Dumbarton, Scotland
@O2 having problems sending text messages these last two days... can you fix this for me please...
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Graeme mackie (@mackbhoy) reported from Glasgow, Scotland
Have just moved back to @O2 and wanted confirmation that my PAC code was being processed, however it appears that both chat and calls are too busy to help. Not the best of starts😐
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BearB00- COMMISSIONS OPEN! (@Bear18586) reported from Glasgow, Scotland
@O2 I understand that you're trying to help. But I'm paying money for 4G. I shouldn't have to downgrade to 3G. Other providers from my understanding do not have this issue. But the same people on o2 have same issues as me.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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CLM 🇵🇸 (@CalMcKay3) reported
@O2 Fellas and birds. I don’t need a video about connection issues. I need more than 1 bar or 4G in me house so I can make a coherent phone call. Onto?
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Magso (@magso5) reported
@O2 Still no service.
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Alxce 🎄 (@AlxceTeachesEng) reported
Has anyone else got O2? (Esp. in Germany). My data has been on and off all day and now refuses to connect at all, despite restarting settings and restarting phone and even trying airplane mode. Is there an outage? #o2 @o2de @O2
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Reema (@Reemaf23) reported
@O2 Hi, I’ve spoke to to customer services twice and sent texts to the numbers I was given to get the credit I was told I would get. I still haven’t received the credit. Kindly apply the credit to my account. Thank you.
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Craig Netterfield (@cnetterfield) reported
@O2 Thanks but the issue is I called the 0344 number *four* times and was disconnected each time.
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Nutty Star (@Nuttystar83) reported
Need to shout out Kris (and Sam) from @O2 Recycle. No-one else in o2 / o2 recycle helped me with an issue that was caused by o2. But Kris did. And honestly, I think he should be the customer service trainer for everyone in the UK. That's all.
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Andy RV Harvey #🇬🇧Brexit Britain Is Great 🇬🇧 (@andyrv1960) reported
@SamsungUK Hi Samsung i brought one of your Samsung Watch4 4g As A Present For The Miss's At Xmas Not To Happy As The Battery Needs Charging 3/4 Times A Day Took Back To @O2 They Replaced With New But Same Issue Any Advice Or Do I Get My Money Back 😢 Regards RV
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Jade Bowns (@JdBowns91) reported
@O2 customer support is actually shocking and the most frustrating process! Live chat I might as well be speaking to a robot and not a human …
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OAP (@Propermister89) reported
@O2 hello, I’ve tried logging into your app to pay my bill but I can’t find the option to do so. It won’t let me do this over the phone either. Can you help?
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David Holmes (@DavidHo86685927) reported
So I qualify for Volt being a customer of both @virginmedia and @O2, I've applied through my 02 app and heard nothing, any help please ?.