O2 Outage Report in Alexandria, West Dunbartonshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Alexandria, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (44%)
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Internet (31%)
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Total Blackout (20%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Alexandria, West Dunbartonshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Phone | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Alexandria, Scotland
Latest outage, problems and issue reports in Alexandria and nearby locations:
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Kelly
(@kellybaby3) reported
from
Alexandria, Scotland
@O2 Nah your okay that’s no gonna help would prob half to see o2 face to face as my iPhone 11 Pro Max keeps freezing etc n I think it’s my SIM card that’s kinda done as when I upgrade I just keep putting old sim into my upgrades not the sim they give you in the box could this be why
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Jodie Keatings
(@jodstar80) reported
from
Clydebank, Scotland
@O2 not a happy customer was on an online chat yesterday got cut off and still waiting/trying to speak with a team member. Not great service especially when looking at an upgrade and a new Apple Watch
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@O2 can you please help me was on a call there and my phone turned off and back on please help
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wee sam
(@weesam) reported
from
Renfrew, Scotland
@O2 cant make calls is network down 😪
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Ross A Mataz
(@rossmcatasney85) reported
from
Glasgow, Scotland
Genuinely annoyed that the contact between @O2 and @CPWTweets has ended, I actually made the point of changing from o2 direct to o2 under carphone warehouse because how poor the customer service was at @O2.. For the first time in 10 years I may be swapping network next year
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Scott Monty
(@scottmonty85) reported
from
Glasgow, Scotland
@O2 actually think it’s acceptable to offer me £10 ‘compensation’ for having no service from my work for 5 weeks!! Safe to say I declined. Contract up next month anyway @O2CxFb
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Noel Tait 🎄🎅🏼
(@NelllyTait) reported
from
Glasgow, Scotland
Genuinely @O2 are the worst customer service company in the UK. Cannot wait to join another service and never hear take that on hold ever again 🤢
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Callum Patterson
(@BroadcastCallum) reported
from
Paisley, Scotland
@O2 Hey help solve this situation please and contact @kwilson1460 ASAP -
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10 in a row
(@celtichoff) reported
from
Glasgow, Scotland
@O2 I'm looking to upgrade (due on Tuesday) but I can't seem to see anything that suits & I can't get through to anyone from customer service about this plus you's have ceased dealing with the Carphone Warehouse, I'm beginning to feel stuck & perhaps might need to move network 🤔
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jade
(@2916jade) reported
from
Glasgow, Scotland
@O2 I’ve been trying to get on live chat for ages But I can’t find it and I rly need help with something ASAP help x
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Terrybhoy☘💚
(@terrybhoy82) reported
from
Glasgow, Scotland
@O2 bad customer service paid my bill online on bill date.. and still cut me off tried to call and cant speak to sum1 offer me disney+ free for 6mnthe but then bill me for it #badservice
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BearB00- COMMISSIONS OPEN!
(@Bear18586) reported
from
Glasgow, Scotland
@O2 I understand that you're trying to help. But I'm paying money for 4G. I shouldn't have to downgrade to 3G. Other providers from my understanding do not have this issue. But the same people on o2 have same issues as me.
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BearB00- COMMISSIONS OPEN!
(@Bear18586) reported
from
Glasgow, Scotland
@O2 My only christmas present I actually want this year is to move to a new phone provider. O2 I have been a dedicated customer to you for years. However I have come to the end of my patience with paying money for zero signal. K thanks.
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☾*:・нαуℓєу∴
(@__hatherell) reported
from
Glasgow, Scotland
@O2 had a contactless payment amount come out of my account at £15.30 and the transaction is listened as “day to day O2”.... what is this !? Never seen it before - am I being thick?
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jimjamsrulestheworld
(@jimjamsrules) reported
from
Glasgow, Scotland
@O2 no one to talk to at o2 and im constantly charged £4.99 by Lasevia ltd. This is bad on o2’s behalf!!!!
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Per Hammer
(@perhammer) reported
from
Glasgow, Scotland
@O2 Had to call 202 in the end, but they sorted it straight away. Sadly it seems it’s a well known problem: tariff upgrade gets a default data bolt-on, not the iPhone flavour, causing VVM to fail. Adding the iPhone bolt-on fixes it almost instantly. Sorted now, until next time.
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Graeme mackie
(@mackbhoy) reported
from
Glasgow, Scotland
Have just moved back to @O2 and wanted confirmation that my PAC code was being processed, however it appears that both chat and calls are too busy to help. Not the best of starts😐
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@O2 hi can you please check my network coverage in the G31 1SU postcode can't seem to get a signal n network thanks
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mac / macca
(@neilmacallister) reported
from
Dumbarton, Scotland
@O2 having problems sending text messages these last two days... can you fix this for me please...
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Adam Armour-Florence
(@Miami_Delights) reported
from
Glasgow, Scotland
@O2 hi folks. I currently can't login to my O2 on the app or in the website. Won't let me through to an advisor when I call 202. Looking to upgrade my mobile since you sent me a text to have it paid off early to upgrade. Please help.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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JA Mills
(@thegingerpostie) reported
@O2 you need to sort your service out. The service I’ve had of late has been embarrassing and I’m seriously considering switching provider. Can’t even make or receive calls or connect to apps like WhatsApp this morning.
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Sarita
(@SarahOCognor) reported
@O2 when are you going to fix the mast in Dunstable (Bedfordshire) we have had no signal for a week now!
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Russ Leighton
(@Russeboy) reported
Hey @O2 this number is on your network and is attempting a scam - pretending to be a child I have: +44 7851 327304. @monzo they want the money sent to one of your accounts. I have the account name.
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Colin Downing
(@Colin_D_1964) reported
@O2 @davidkerr O2 as I do not have a Facebook or Instagram account how are you going to support me?
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CakeBake
(@C_W_T_F) reported
@O2 I haven't had a signal for 3 days. Central belt Scotland. Is this problem being fixed?
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Danny
(@DannyB2710) reported
@O2 Hi, when will the mast issue be resolved in TS5 ?? Been without signal for nearly a week and cannot make or receive a call.
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Jon ✦
(@JustJonFPL) reported
@davidkerr @O2 Having the same issue
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Ms Tenaji. P (6:16 in UK)
(@TenajiP) reported
@O2 Your hold times are absolutely abysmal. I received notice that you’re increasing tariff, told you I wanted to leave within 30 days; but couldn’t complete due to recent address change. Was on phone for an hour and was told someone would call me back in 7 days. Never happened.
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Jed S
(@JedS1133536) reported
@TomTugendhat @O2 David Cameron gave these mobile phone companies warnings to invest and improve coverage or face penalties, and it started to work, but then he resigned and these companies went back to how they were. They charge us for a complete month and don't deliver the service they promise.
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Queens Arms Litton skipton
(@queenslittonno1) reported
@virginmedia @O2 I have been waiting for you to reply all day via Instagram ! In the meantime my daughter has been left with no mobile service through you employing “some” not all ! fraudsters and incompetent staff members !