O2

O2 Outage Report in Alexandria, West Dunbartonshire, Scotland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Alexandria, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Alexandria, West Dunbartonshire, Scotland 11/11/2025 16:30

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alexandria, West Dunbartonshire, Scotland

The most recent O2 outage reports came from the following cities: Paisley, Glasgow and Dumbarton.

Loading map, please wait...
City Problem Type Report Time
United KingdomPaisley Phone
United KingdomGlasgow Total Blackout
United KingdomGlasgow Total Blackout
United KingdomGlasgow Phone
United KingdomGlasgow Phone
United KingdomGlasgow Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Alexandria, Scotland

Latest outage, problems and issue reports in Alexandria and nearby locations:

  • FitzerOfGlasgow Niall Fitzgerald (@FitzerOfGlasgow) reported from Glasgow, Scotland

    @O2 I joined O2 this week and encouraged my wife to do the same. You have now screwed up her number port causing havoc in her business, damaging her livelihood and causing upset to vulnerable family we care for. Advisors just make baseless promises and lie when we call. #Fail

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 Support had suggested clearing caches, deleting data, restarts etc. All tried. All failed. There are no service centres here in Scotland to take the phone to. There is clearly an known issue that has affected many p30 pro users after updates. It would appear to be firmware.

  • steve5424 Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland

    @apakula @O2 Well O2 systems are all automated. People don't sit and monitor accounts. If you requested to cancel and they have notes confirming this and they didn't do it then the issue is theirs to fix and refund. I used to be customer relations for a different mobile network.

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @siward77 @HuaweiMobileUK @O2 I was thinking that. O2 are being sympathetic but beyond that no offers of any help. Huawei appear to still be in denial. Posted on their fb page and they replied and deleted my comment.

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 My phone hasn't physically broken. It's faulted, as many other P30 pro users have experienced after an update. I need the use of my phone. This is a fault due to Huawei.

  • steve5424 Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland

    @apakula @O2 I can't speak for them personally, however most contract T&Cs do state that after the minimum term ends its up to the customer to make contact and give notice. If its been years and you've not been looking at your bank then it's not their fault. Partial refund as goodwill maybe.

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 You must see my frustration? I'm paying for a device that is no longer fit for purpose. A main feature no longer works. Your response is hoping @HuaweiUK release a fix soon. Huawei suggest I fix it myself. What has happened to customer service?

  • steve5424 Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland

    @apakula @O2 I would usually explain to the customer how our terms made it clear it was customers responsibility to end contract and also ofcom etc also advise customers to check banks accs regularly and monitor DDs. Then offer a max of 12 months refund as gesture of goodwill and close acc.

  • Miss_Grundy94 Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland

    @O2 is there any reason why my signal has been so poor for the last week or so? I’m in the G83 area in the west of Scotland. It’s becoming impossible to use my phone to make phone calls now.

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 What is the repairs process? I need my phone for banking etc, how would I go about getting a replacement? I'm happy with the phone apart from. This issue. As a long term o2 customer I'd expect a little help.

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Glasgow, Scotland

    @O2 the service is rubbish how do I go about cancelling the contract

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 It's blurry from 1x to 5x. Anything under and over works. The super Macro works. Huawei have said its a known issue they are trying to resolve via update/patch. Tried all resets. I now have a contract phone I bought for the amazing camera being useless.

  • DavidSMcClure David McClure (@DavidSMcClure) reported from Greenock, Scotland

    Hey @O2, how come you’re able to block the IMEI of a phone that isn’t even on your network then refuse to assist in the removal of that block?

  • steve5424 Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland

    @kellyxxxkelly @O2 Mine started working this morning. That's what I got told in store last weekend. I'd activated the esim correctly but the start date of the watch was down as today.

  • Miss_Grundy94 Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland

    @O2 I upgraded my phone today with o2. I have the same number and I was with o2 previously. The man in the shop said it would transfer over everything immediately but I have had no signal since. This was at 12pm today. Will it take 24 hours for my network to reconnect?

  • steve5424 Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland

    @O2 I'm still not able to make recieve calls on my new watch. I activated the esim but the watch is still showing as emergency calls only. Not connected to network.

  • AMontguire Andrew Montguire (@AMontguire) reported from Glasgow, Scotland

    @O2 Need help with an account can’t speak to a agent on live chat as online says customer service is open until 10pm however when calling up seems not

  • Shazzermc94 sharonm (@Shazzermc94) reported from Glasgow, Scotland

    Been on hold with O2 now for 48 mins @O2 customer service isn’t great today!

  • steve5424 Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland

    @apakula @O2 Perhaps I've experienced both sides of the situation as a customer and an employee dealing with such things. The network I worked for as much as there were processes to follow things were mostly left to us to decided the outcome as we were top teir complaints.

  • Tamus1314 Thomas Allan (@Tamus1314) reported from Glasgow, Scotland

    @O2 what an absolute joke of a service. Set up a payment plan and pay it on time just to be repeatedly disconnected. Speak to payment management 3 times in 1 week to make sure you don’t get barred….and yet again , services barred!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • beesinateacup Lorna Gallimore 🖤 🏳️‍🌈 🇺🇦 (@beesinateacup) reported

    Hello @O2. Is there a way I can find out if my phone is unlocked without using a SIM as I don't have access to one with credit. It had a giff gaff SIM but your network supports them anyway. I have the IMEI number.

  • lofc1971 Andrew Griffin 🇬🇧 (@lofc1971) reported

    @O2 do you have issues in the IG6 area I have had very limited service at home and work for the last 3-6 months ???

  • imApapercus123i Investigator (@imApapercus123i) reported

    @O2 why is 02 network such sh@#$ network?😡😡😡😡

  • Chloeoeo87 Chloeoeo (@Chloeoeo87) reported

    My mum's phone had been stolen at Royal Stoke Hospital today @O2 @RoyalStokeED and @StaffsPolice have been 0 help. NOT GOOD ENOUGH

  • dianeh143 Diane Harrison (@dianeh143) reported

    I would hate to rely on the signal on my phone when in grave danger. @O2 #sortitout #iwouldbedead

  • LadyOfAquitaine Ellen (@LadyOfAquitaine) reported

    @O2 I’ve never been able to use 3G in France in the past couple of months. ANYWHERE in France. I didn’t even have any in Paris, or any other major french area!

  • rosstheconsumer Ross (@rosstheconsumer) reported

    @O2 As a 2-day old customer, what’s the best way to actually get some proper customer service support and keep me as a new (and valued) customer?

  • sam29663452 Sam Liverpool (@sam29663452) reported

    Being billed £52 for an upgrade that @O2 cancelled. Their customer services not doing anything about it. Sending this on the the FCA had enough

  • robbo1969 andrew john robinson (@robbo1969) reported

    @O2 must be the worst network in the UK

  • Laserpromo James keane with Laserpromo Cardiff🏴󠁧󠁢󠁷󠁬󠁳󠁿❤ (@Laserpromo) reported

    Changed from EE to o2 because EE couldn't do a new deal on my s21 Ultra. Going with o2 was the biggest mistake ever....the signal coverage is shocking its so bad!! EE is far better but what can I do 😭 @o2 @EE