O2 Outage Report in Alexandria, West Dunbartonshire, Scotland
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Alexandria, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 05: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (23%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Alexandria, West Dunbartonshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Phone | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Phone | |
| Glasgow |
Phone | |
| Glasgow |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Alexandria, Scotland
Latest outage, problems and issue reports in Alexandria and nearby locations:
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Pedro Casterville
(@takeyermoney) reported
from
Johnstone, Scotland
@o2 what is going on with your signal in the PA5 area. Johnstone and Elderslie have almost no data connectivity. It used to be good and it’s just gone downhill.
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Hugh Toner
(@scoobyhugh8) reported
from
Glasgow, Scotland
@O2 the service is rubbish how do I go about cancelling the contract
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Andrew
(@AMontguire) reported
from
Glasgow, Scotland
@O2 I need help with a plan I have with you the monthly payment isn’t what I signed up for
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 I would usually explain to the customer how our terms made it clear it was customers responsibility to end contract and also ofcom etc also advise customers to check banks accs regularly and monitor DDs. Then offer a max of 12 months refund as gesture of goodwill and close acc.
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Thomas Allan
(@Tamus1314) reported
from
Glasgow, Scotland
@O2 what an absolute joke of a service. Set up a payment plan and pay it on time just to be repeatedly disconnected. Speak to payment management 3 times in 1 week to make sure you don’t get barred….and yet again , services barred!
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Miss Grundy
(@Miss_Grundy94) reported
from
Alexandria, Scotland
@O2 is there any reason why my signal has been so poor for the last week or so? I’m in the G83 area in the west of Scotland. It’s becoming impossible to use my phone to make phone calls now.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 Well O2 systems are all automated. People don't sit and monitor accounts. If you requested to cancel and they have notes confirming this and they didn't do it then the issue is theirs to fix and refund. I used to be customer relations for a different mobile network.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 Perhaps I've experienced both sides of the situation as a customer and an employee dealing with such things. The network I worked for as much as there were processes to follow things were mostly left to us to decided the outcome as we were top teir complaints.
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Christopher
(@MrShortFry) reported
from
Glasgow, Scotland
@O2 network issues test
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@O2 I'm still not able to make recieve calls on my new watch. I activated the esim but the watch is still showing as emergency calls only. Not connected to network.
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Niall Fitzgerald
(@FitzerOfGlasgow) reported
from
Glasgow, Scotland
@O2 I joined O2 this week and encouraged my wife to do the same. You have now screwed up her number port causing havoc in her business, damaging her livelihood and causing upset to vulnerable family we care for. Advisors just make baseless promises and lie when we call. #Fail
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Juliet Kitching
(@Julietkitching) reported
from
Greenock, Scotland
Why is it so bloody hard to get through to @O2 ??? Top putting the phone down on me!!!!
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Iain Montgomery
(@H0raceWimp) reported
from
Glasgow, Scotland
@O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.
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Thomas Allan
(@Tamus1314) reported
from
Glasgow, Scotland
Been on hold trying to get through to @O2 customer services. ‘In a queue’ for nearly an hour. Shambles.
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Juliet Kitching
(@Julietkitching) reported
from
Greenock, Scotland
@O2 I don’t mind waiting but don’t put the phone down on me. This is why I left o2 in the first place because it is always impossible to get through to you
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Iain Montgomery
(@H0raceWimp) reported
from
Glasgow, Scotland
@O2 Trying to clarify an issue with my account. My O2 is no help, and your phone lines are equally useless. What am I supposed to do?
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𝐌𝐚𝐭𝐭𝐡𝐞𝐰 𝐌𝐜𝐋𝐢𝐬𝐭𝐞𝐫
(@MatthewMcLister) reported
from
Renfrew, Scotland
Is @O2 down in Glasgow? No reception after several resets.
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David McClure
(@DavidSMcClure) reported
from
Greenock, Scotland
Hey @O2, how come you’re able to block the IMEI of a phone that isn’t even on your network then refuse to assist in the removal of that block?
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 I can't speak for them personally, however most contract T&Cs do state that after the minimum term ends its up to the customer to make contact and give notice. If its been years and you've not been looking at your bank then it's not their fault. Partial refund as goodwill maybe.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@kellyxxxkelly @O2 Mine started working this morning. That's what I got told in store last weekend. I'd activated the esim correctly but the start date of the watch was down as today.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Smudger
(@Smudger14463834) reported
@O2 Finding where to cancel a contract I dont need online, I think I would have more chance threading a needle blindfolded whilst wearing boxing gloves..
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James
(@jimhckney) reported
@O2 there's no live chat available and I cannot use my phone. Live chat used to be so reliable but it's so poor these days
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Ash
(@ashgoldy) reported
O2 literally has to be the worst company for service in the UK. Phone says 5G, even though 5G isn't available in my area, and I get no data. Switch to 4G only and still no data. Sort your act out in the TS10 area @O2.
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rog saxton
(@RogSaxton) reported
@Vicki_Scotty @O2 Tried their website - fail. Tried calling - fail. Not a good look. They've got 24hrs
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Tim Skipper
(@skipptg) reported
@O2 hello. I've upgraded the tariff on one of my accounts, but I also need to add some bolt-on data. The former is blocking the latter it would seem. Can you help? My elderly mother uses this phone and needs some data (for snapchat or something). Ta.
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JC
(@JcBettor) reported
@O2 Issues with mast for the last month now and no timeframe for when it will get better. Unfortunately going to be leaving you after 7 years as I'm only getting 3G in my area.
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Ryan
(@RyRy180) reported
If I behaved and conducted the way that o2 customer service operative did I would lose my job! Absolutely awful experience! @O2
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spike
(@thefirstspike) reported
I was signup for a contract I didn’t want @O2. The last 3 months you’ve sent me a bill and when I phone I’m told the contract and bill are cancelled. This time I’m told to go to an O2 store. Why can’t you solve this? Why am I having to waste my time fixing your problems?
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ILIE
(@IliasSufi) reported
@O2 hi there is the Caffè Nero voucher not working?
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Rouge Noir ( 5------82)
(@Jules_Clarke) reported
Why are there two big telecoms masts near me and my @o2 signal is only one or two bars at most of the time. Shambles