O2 Outage Report in Alexandria, West Dunbartonshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Alexandria, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (11%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Alexandria, West Dunbartonshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow, Paisley, Alexandria, Dumbarton, Erskine and Greenock.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Alexandria, Scotland
Latest outage, problems and issue reports in Alexandria and nearby locations:
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Thomas Allan (@Tamus1314) reported from Glasgow, Scotland
@O2 what an absolute joke of a service. Set up a payment plan and pay it on time just to be repeatedly disconnected. Speak to payment management 3 times in 1 week to make sure you don’t get barred….and yet again , services barred!
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland
@kellyxxxkelly @O2 Mine started working this morning. That's what I got told in store last weekend. I'd activated the esim correctly but the start date of the watch was down as today.
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David McClure (@DavidSMcClure) reported from Greenock, Scotland
Hey @O2, how come you’re able to block the IMEI of a phone that isn’t even on your network then refuse to assist in the removal of that block?
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland
@O2 I'm still not able to make recieve calls on my new watch. I activated the esim but the watch is still showing as emergency calls only. Not connected to network.
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Andrew (@AMontguire) reported from Glasgow, Scotland
@O2 I need help with a plan I have with you the monthly payment isn’t what I signed up for
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland
@apakula @O2 I can't speak for them personally, however most contract T&Cs do state that after the minimum term ends its up to the customer to make contact and give notice. If its been years and you've not been looking at your bank then it's not their fault. Partial refund as goodwill maybe.
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Christopher (@MrShortFry) reported from Glasgow, Scotland
@O2 network issues test
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Niall Fitzgerald (@FitzerOfGlasgow) reported from Glasgow, Scotland
@O2 I joined O2 this week and encouraged my wife to do the same. You have now screwed up her number port causing havoc in her business, damaging her livelihood and causing upset to vulnerable family we care for. Advisors just make baseless promises and lie when we call. #Fail
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Pedro Casterville (@takeyermoney) reported from Johnstone, Scotland
@o2 what is going on with your signal in the PA5 area. Johnstone and Elderslie have almost no data connectivity. It used to be good and it’s just gone downhill.
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland
@apakula @O2 Well O2 systems are all automated. People don't sit and monitor accounts. If you requested to cancel and they have notes confirming this and they didn't do it then the issue is theirs to fix and refund. I used to be customer relations for a different mobile network.
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Juliet Kitching (@Julietkitching) reported from Greenock, Scotland
Why is it so bloody hard to get through to @O2 ??? Top putting the phone down on me!!!!
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Hugh Toner (@scoobyhugh8) reported from Glasgow, Scotland
@O2 the service is rubbish how do I go about cancelling the contract
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Thomas Allan (@Tamus1314) reported from Glasgow, Scotland
Been on hold trying to get through to @O2 customer services. ‘In a queue’ for nearly an hour. Shambles.
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Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland
@O2 is there any reason why my signal has been so poor for the last week or so? I’m in the G83 area in the west of Scotland. It’s becoming impossible to use my phone to make phone calls now.
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Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland
@O2 Trying to clarify an issue with my account. My O2 is no help, and your phone lines are equally useless. What am I supposed to do?
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𝐌𝐚𝐭𝐭𝐡𝐞𝐰 𝐌𝐜𝐋𝐢𝐬𝐭𝐞𝐫 (@MatthewMcLister) reported from Renfrew, Scotland
Is @O2 down in Glasgow? No reception after several resets.
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Juliet Kitching (@Julietkitching) reported from Greenock, Scotland
@O2 I don’t mind waiting but don’t put the phone down on me. This is why I left o2 in the first place because it is always impossible to get through to you
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Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland
@O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland
@apakula @O2 I would usually explain to the customer how our terms made it clear it was customers responsibility to end contract and also ofcom etc also advise customers to check banks accs regularly and monitor DDs. Then offer a max of 12 months refund as gesture of goodwill and close acc.
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland
@apakula @O2 Perhaps I've experienced both sides of the situation as a customer and an employee dealing with such things. The network I worked for as much as there were processes to follow things were mostly left to us to decided the outcome as we were top teir complaints.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth (@gazz_t_) reported
@O2 absolutely shocking network in Manchester City Centre. Can’t call or use data on 5G and 4G, never mind 3G!
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Stuart Abel (@Stuboy442) reported
@O2 Any update as still down on your status checker
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marc latham. (@marlatham) reported
@O2 just a heads up from a usually happy o2 customer, the roaming in the USA is dreadful doesn’t do a thing (which at £6 a day) turning roaming off note but you may need to speak with your US partners
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Smithy (@gobshitechris) reported
@wheresnicktoday @O2 I’m with EE and haven’t had a problem all weekend 😝
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Emma Springford (@emzz6) reported from St Helens, England
@GodsGift1983 @O2 Me too….been them forever and had problem after problem with signal etc, time to change network I think once contact comes to an end
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NickJG (@Gylo) reported from Sheffield, England
@O2 Trying to sort my mums #payasyougo account after 45mins waiting, two attempts to call in ended up on the same line as another customer, what a communications company!
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Jamie Wildman (@JWildman1990) reported
@O2 @DPDgroup_news ordered a new phone Friday, next day delivery. Surely this should’ve been delivered Saturday. DPD are atrociously bad for deliveries I am not happy! It’s been in the Birmingham hub since Friday and hasn’t moved as of yet! Fuming
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Mark Summers (@Carver1356) reported
@O2 add DW Stadium Wigan to your list of grounds where there is no signal… poor service yet again..other providers working..
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Kat (@Kat71645262) reported
@O2 am I not able to speak with customer services today? I just tried calling 202 and the lady said sorry we're not here today?
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Shannon Beckwith (@shannbeckwith) reported
Just as I think I’ve had the constant issues with my phone resolved *cough* @O2 (I haven’t), my clutch decides to give up on me whilst I’m in the middle of driving!! 😢 iS tHiS A jOkE ✨happy bank holiday everyone✨🙃👍🏼