O2 Outage Report in Alexandria, West Dunbartonshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Alexandria, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (59%)
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Internet (24%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Alexandria, West Dunbartonshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow, Erskine, Greenock, Dumbarton, Clydebank, Paisley, Bishopton and Helensburgh.
City | Problem Type | Report Time |
---|---|---|
Glasgow | Internet | |
Erskine | Phone | |
Glasgow | Total Blackout | |
Greenock | Phone | |
Dumbarton | Phone | |
Clydebank | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Alexandria, Scotland
Latest outage, problems and issue reports in Alexandria and nearby locations:
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 It's blurry from 1x to 5x. Anything under and over works. The super Macro works. Huawei have said its a known issue they are trying to resolve via update/patch. Tried all resets. I now have a contract phone I bought for the amazing camera being useless.
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@siward77 @HuaweiMobileUK @O2 I was thinking that. O2 are being sympathetic but beyond that no offers of any help. Huawei appear to still be in denial. Posted on their fb page and they replied and deleted my comment.
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Terrybhoy☘💚
(@terrybhoy82) reported
from
Glasgow, Scotland
@O2 bad customer service paid my bill online on bill date.. and still cut me off tried to call and cant speak to sum1 offer me disney+ free for 6mnthe but then bill me for it #badservice
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mac / macca
(@neilmacallister) reported
from
Dumbarton, Scotland
@O2 having problems sending text messages these last two days... can you fix this for me please...
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jimjamsrulestheworld
(@jimjamsrules) reported
from
Glasgow, Scotland
@O2 no one to talk to at o2 and im constantly charged £4.99 by Lasevia ltd. This is bad on o2’s behalf!!!!
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Graeme mackie
(@mackbhoy) reported
from
Glasgow, Scotland
Have just moved back to @O2 and wanted confirmation that my PAC code was being processed, however it appears that both chat and calls are too busy to help. Not the best of starts😐
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 Support had suggested clearing caches, deleting data, restarts etc. All tried. All failed. There are no service centres here in Scotland to take the phone to. There is clearly an known issue that has affected many p30 pro users after updates. It would appear to be firmware.
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☾*:・нαуℓєу∴
(@__hatherell) reported
from
Glasgow, Scotland
@O2 had a contactless payment amount come out of my account at £15.30 and the transaction is listened as “day to day O2”.... what is this !? Never seen it before - am I being thick?
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 My phone hasn't physically broken. It's faulted, as many other P30 pro users have experienced after an update. I need the use of my phone. This is a fault due to Huawei.
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 What is the repairs process? I need my phone for banking etc, how would I go about getting a replacement? I'm happy with the phone apart from. This issue. As a long term o2 customer I'd expect a little help.
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jade
(@2916jade) reported
from
Glasgow, Scotland
@O2 I’ve been trying to get on live chat for ages But I can’t find it and I rly need help with something ASAP help x
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Jamie Henry
(@JamHendricks) reported
from
Garelochhead, Scotland
@O2 are woeful when it comes to customer service. Can’t see my bill on the app at the moment. 16 quid added on to it. Can’t use that chat in the app for an advisor, waited 40 minutes in a queue. Superb.
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10 in a row
(@celtichoff) reported
from
Glasgow, Scotland
@O2 I'm looking to upgrade (due on Tuesday) but I can't seem to see anything that suits & I can't get through to anyone from customer service about this plus you's have ceased dealing with the Carphone Warehouse, I'm beginning to feel stuck & perhaps might need to move network 🤔
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Adam Armour-Florence
(@Miami_Delights) reported
from
Glasgow, Scotland
@O2 hi folks. I currently can't login to my O2 on the app or in the website. Won't let me through to an advisor when I call 202. Looking to upgrade my mobile since you sent me a text to have it paid off early to upgrade. Please help.
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Kelly
(@kellybaby3) reported
from
Alexandria, Scotland
@O2 Nah your okay that’s no gonna help would prob half to see o2 face to face as my iPhone 11 Pro Max keeps freezing etc n I think it’s my SIM card that’s kinda done as when I upgrade I just keep putting old sim into my upgrades not the sim they give you in the box could this be why
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 You must see my frustration? I'm paying for a device that is no longer fit for purpose. A main feature no longer works. Your response is hoping @HuaweiUK release a fix soon. Huawei suggest I fix it myself. What has happened to customer service?
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Scott Monty
(@scottmonty85) reported
from
Glasgow, Scotland
@O2 actually think it’s acceptable to offer me £10 ‘compensation’ for having no service from my work for 5 weeks!! Safe to say I declined. Contract up next month anyway @O2CxFb
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Callum Patterson
(@BroadcastCallum) reported
from
Paisley, Scotland
@O2 Hey help solve this situation please and contact @kwilson1460 ASAP -
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Jodie Keatings
(@jodstar80) reported
from
Clydebank, Scotland
@O2 not a happy customer was on an online chat yesterday got cut off and still waiting/trying to speak with a team member. Not great service especially when looking at an upgrade and a new Apple Watch
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Ross A Mataz
(@rossmcatasney85) reported
from
Glasgow, Scotland
Genuinely annoyed that the contact between @O2 and @CPWTweets has ended, I actually made the point of changing from o2 direct to o2 under carphone warehouse because how poor the customer service was at @O2.. For the first time in 10 years I may be swapping network next year
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Saff
(@saffysaeed) reported
worst network to join, horrible customer service paying £85 a month and insurance to spend 4 hours trying to replace my lost phone. Paid for next day replacement but been told to wait a week. HOW **** CAN A NETWORK GET @O2 #OFCOM @Ofcom
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MB
(@maradona0606) reported
@O2 Your Customer Service is a an absolute disgrace 3 calls cut off after 20 mins holding!!
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Anna T
(@annalouisetl) reported
@O2 Terrible offers from O2. Very loyal customer 15 years+ and now seem to be forever stuck in ridiculous SIM only contracts; when I need a new phone they can only offer me absurdly priced contracts compared to other providers. Poor service for loyal customers. I will be moving ASAP.
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Will Glavin
(@WillGlavin) reported
Not happy with service of @O2 won't deal with my faulty phone which is still under contract but happy to keep taking the £££s. So I am left with an expensive @Apple paperweight!! 🤬
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Rae
(@Rae1990x) reported
@O2 since I’ve had this iphone 11 my signal has been terrible everywhere i go! Indoors and outdoors, can’t never use the internet when I’m out coz it doesn’t load even when i have full signal. Paying for a terrible service and can’t even get through to try resolve it
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Simon Duckenfield
(@mc24_simon) reported
@cgscotland500 @O2 still nothing! It’s ridiculous @O2 How hard can it be to activate a sim and get connected to a network? All I’m seeing on #twitter is people with issues with the service your providing, not good really!
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cg
(@cgscotland500) reported
@mc24_simon @O2 Ditto. Still waiting on my sim swap to be done and no one answers Twitter DM or online help.
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Nicola Marianne
(@nicolajoiner) reported
.@O2 Is your online chat broken? Or do you not operate at the weekend. You’ve moved me to a 12 month contract without my knowledge and I’d like to find out how why and how much this will cost me ...
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Paul young
(@Misterpaul1996) reported
@O2 can someone contact me Back as I was on hold recently for over 30 mins for one of the sales team to hang up the second I got through!
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Stephanie Brooke
(@manx_maid) reported
@O2 I don't have a smartphone so can't access the internet on it, but my phone s also on your network.