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O2

O2 Outage Report in Stepps, North Lanarkshire, Scotland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Stepps, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stepps, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 31% Internet (31%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Stepps, Scotland

The most recent O2 outage reports came from the following cities: Glasgow.

CityProblem TypeReport Time
Glasgow Internet 1 day ago
Glasgow Internet 2 days ago
Glasgow Internet 4 days ago
Glasgow Phone 5 days ago
Glasgow Internet 7 days ago
Glasgow Total Blackout 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Stepps, Scotland

Latest outage, problems and issue reports in Stepps and nearby locations:

  • cathcartboy
    Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.

  • steve5424
    Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland

    @apakula @O2 Well O2 systems are all automated. People don't sit and monitor accounts. If you requested to cancel and they have notes confirming this and they didn't do it then the issue is theirs to fix and refund. I used to be customer relations for a different mobile network.

  • scoobyhugh8
    Hugh Toner (@scoobyhugh8) reported from Glasgow, Scotland

    @O2 the service is rubbish how do I go about cancelling the contract

  • Haggisthelord
    Martin Robertson (@Haggisthelord) reported from Uddingston, Scotland

    @SamsungUK @SamsungMobile is there a problem with overheating and sound issues on the S20 plus as I've just been told by @O2 and this is why it's taking longer to receive my new phone?

  • Haggisthelord
    Martin Robertson (@Haggisthelord) reported from Uddingston, Scotland

    @O2 Me too because I'm paying for a premium camera phone that can't be properly used as a camera phone. Worst experience in over 10 years of being an o2 customer.

  • Haggisthelord
    Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 You must see my frustration? I'm paying for a device that is no longer fit for purpose. A main feature no longer works. Your response is hoping @HuaweiUK release a fix soon. Huawei suggest I fix it myself. What has happened to customer service?

  • steve5424
    Stephen O'Donnell (@steve5424) reported from Cambuslang, Scotland

    @O2 hey guys. I have a Galaxy S20+ 5G from you that I got in June last year. Since yesterday the volume down button has been feeling soft and spongy and no longer clicks all the time. What can I do about it?

  • Haggisthelord
    Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 My phone hasn't physically broken. It's faulted, as many other P30 pro users have experienced after an update. I need the use of my phone. This is a fault due to Huawei.

  • Haggisthelord
    Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 It's blurry from 1x to 5x. Anything under and over works. The super Macro works. Huawei have said its a known issue they are trying to resolve via update/patch. Tried all resets. I now have a contract phone I bought for the amazing camera being useless.

  • steve5424
    Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland

    @O2 I'm still not able to make recieve calls on my new watch. I activated the esim but the watch is still showing as emergency calls only. Not connected to network.

  • FitzerOfGlasgow
    Niall Fitzgerald (@FitzerOfGlasgow) reported from Glasgow, Scotland

    @O2 I joined O2 this week and encouraged my wife to do the same. You have now screwed up her number port causing havoc in her business, damaging her livelihood and causing upset to vulnerable family we care for. Advisors just make baseless promises and lie when we call. #Fail

  • Tamus1314
    Thomas Allan (@Tamus1314) reported from Glasgow, Scotland

    @O2 what an absolute joke of a service. Set up a payment plan and pay it on time just to be repeatedly disconnected. Speak to payment management 3 times in 1 week to make sure you don’t get barred….and yet again , services barred!

  • Haggisthelord
    Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @siward77 @HuaweiMobileUK @O2 I was thinking that. O2 are being sympathetic but beyond that no offers of any help. Huawei appear to still be in denial. Posted on their fb page and they replied and deleted my comment.

  • Haggisthelord
    Martin Robertson (@Haggisthelord) reported from Uddingston, Scotland

    I wish this was a dream but... Has anyone else been told by @O2 that the reason their new @SamsungUK phone which was due to be delivered tomorrow is no longer in stock because the manufacturer wants to check overheating and sound issues before sending? No? Just me?

  • FitzerOfGlasgow
    Niall Fitzgerald (@FitzerOfGlasgow) reported from Barrhead, Scotland

    @O2 Contacted O2 several times now. Different timescale given each time. 'Another team will investigate and get back to you'. Meanwhile the damage to our business and family life gets worse. Wish we had never heard of O2

  • Haggisthelord
    Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 Support had suggested clearing caches, deleting data, restarts etc. All tried. All failed. There are no service centres here in Scotland to take the phone to. There is clearly an known issue that has affected many p30 pro users after updates. It would appear to be firmware.

  • Shazzermc94
    sharonm (@Shazzermc94) reported from Glasgow, Scotland

    Been on hold with O2 now for 48 mins @O2 customer service isn’t great today!

  • thorburn_fiona
    Fiona Thorburn (@thorburn_fiona) reported from Stepps, Scotland

    @O2 how do I cancel Disney+ payment?

  • AMontguire
    Andrew Montguire (@AMontguire) reported from Glasgow, Scotland

    @O2 Need help with an account can’t speak to a agent on live chat as online says customer service is open until 10pm however when calling up seems not

  • Haggisthelord
    Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 What is the repairs process? I need my phone for banking etc, how would I go about getting a replacement? I'm happy with the phone apart from. This issue. As a long term o2 customer I'd expect a little help.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • adrianpgibson
    Adrian Gibson (@adrianpgibson) reported

    Surely as a loyal customer of @virginmedia and @O2 I should be signed up automatically? Dreadful customer experience TBH.

  • Juicylucie18
    lucyloo (@Juicylucie18) reported

    @O2 is your site and app down? I haven’t been able to log into my app or get onto your site for days now. It never loads I’ve tried uninstalling and re downloading the app and that’s not helped. And If its just me? Why is it not working? Pls help

  • WarrenV_
    Lil Waz V (@WarrenV_) reported

    @bambii1008 @O2 I'm having the exact same issue in the Google play store

  • aengela1961
    Angela Thompson💙 (@aengela1961) reported

    @O2 are you having problems with signal around the Stafford area? No reception at all on husbands phone

  • dompyone
    LL (@dompyone) reported

    @O2 since I update my contract couple of weeks ago, the internet is useless and slow, it’s like going back to 2005, wth

  • KateEmilyDove
    Kate 🕊 (@KateEmilyDove) reported

    @O2 Why am I paying for 5G on my iPhone 12 Pro Max and literally never getting it, despite adjusting settings, in central London!

  • RedScouseLeft
    Left Scouse (@RedScouseLeft) reported

    @Tintenfische1 @virginmedia @O2 I'm paying 98.99 a month for 650mb Oomph package with sky, bt, everything..... just got through about #voltme and been told the Volt free broadband next speed upgrades don't apply to oomph customers, only lower paying standard package customers!!!! Wtf?

  • CatrionaHowats3
    Catriona Howatson (@CatrionaHowats3) reported

    @O2 Really disappointed that almost 19hours after I asked to swap my sim I still have no service. You switched off my old sim immediately. I know you say it can take up 24hrs but I’ve never had a sim swap take so long 🙃

  • Abbieferguson1
    Abbie (@Abbieferguson1) reported

    @O2 customer service have the same energy as @ZARA sales assistants 😣🥺 I need a new phone today… @EE is a huge no, who’s best?

  • Elainemumof3
    Elaine WILSON (@Elainemumof3) reported

    @O2 I have never dealt with such a greedy useless company in my life, refuse to help, all you want is money