O2

O2 Outage Report in Stepps, North Lanarkshire, Scotland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stepps, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stepps and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stepps, North Lanarkshire, Scotland 03/13/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stepps, North Lanarkshire, Scotland

The most recent O2 outage reports came from the following cities: Glasgow and Erskine.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Stepps, Scotland

Latest outage, problems and issue reports in Stepps and nearby locations:

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 It's blurry from 1x to 5x. Anything under and over works. The super Macro works. Huawei have said its a known issue they are trying to resolve via update/patch. Tried all resets. I now have a contract phone I bought for the amazing camera being useless.

  • 2916jade jade (@2916jade) reported from Glasgow, Scotland

    @O2 I’ve been trying to get on live chat for ages But I can’t find it and I rly need help with something ASAP help x

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Uddingston, Scotland

    @O2 Me too because I'm paying for a premium camera phone that can't be properly used as a camera phone. Worst experience in over 10 years of being an o2 customer.

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 Support had suggested clearing caches, deleting data, restarts etc. All tried. All failed. There are no service centres here in Scotland to take the phone to. There is clearly an known issue that has affected many p30 pro users after updates. It would appear to be firmware.

  • ajohnmain Johnny Main (@ajohnmain) reported from East Kilbride, Scotland

    @O2 Hi, just wondering if there are any monthly contracts for less than 36 months as seems to be the norm on your website. I don't want to be tied in for 3 years so looking for a shorter contact or will leave you after 20 years of being a customer. Thanks.

  • Wolf_Q4 Lorraine (@Wolf_Q4) reported from Barrhead, Scotland

    Hey @O2 can you help? I got an email saying to view my bill, but as a new customer who hasn't received handset & I dont have a phone no yet (ordered online) I can't sign up or access your services. Also you have "shut down (y)our email support service" apparently any suggestions?

  • scottmonty85 Scott Monty (@scottmonty85) reported from Glasgow, Scotland

    @O2 actually think it’s acceptable to offer me £10 ‘compensation’ for having no service from my work for 5 weeks!! Safe to say I declined. Contract up next month anyway @O2CxFb

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    Ni'm heading to @O2 shop to cancel the WiFi hub. Touch and go whether I cancel the phone which is due for upgraded anyway. Not the first time I've had difficulty with O2 and no sensible access to customer service.

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 I'd be very wary of @O2. Deals are good but in my experience customer service is atrocious

  • __hatherell ☾*:･нαуℓєу∴ (@__hatherell) reported from Glasgow, Scotland

    @O2 had a contactless payment amount come out of my account at £15.30 and the transaction is listened as “day to day O2”.... what is this !? Never seen it before - am I being thick?

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 Here we have @O2 going through the motions and doing nothing substantive to resolve my issue.

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 You must see my frustration? I'm paying for a device that is no longer fit for purpose. A main feature no longer works. Your response is hoping @HuaweiUK release a fix soon. Huawei suggest I fix it myself. What has happened to customer service?

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 There is nowhere on your website or on correspondence a customer service phone number where this can be sorted. That is frustrating. To issue default notices when the account is net clear is a disgrace. Please DM with a phone number where I can resolve this.

  • KatieMcAleer2 Katie McAleer (@KatieMcAleer2) reported from Bonnybridge, Scotland

    @O2 is your network down? My da can’t make or receive calls

  • Miami_Delights Adam Armour-Florence (@Miami_Delights) reported from Glasgow, Scotland

    @O2 hi folks. I currently can't login to my O2 on the app or in the website. Won't let me through to an advisor when I call 202. Looking to upgrade my mobile since you sent me a text to have it paid off early to upgrade. Please help.

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 PS I have been a loyal customer for around 12 years.

  • mackbhoy Graeme mackie (@mackbhoy) reported from Glasgow, Scotland

    Have just moved back to @O2 and wanted confirmation that my PAC code was being processed, however it appears that both chat and calls are too busy to help. Not the best of starts😐

  • seanpdkelly Sean Kelly (@seanpdkelly) reported from Coatbridge, Scotland

    @O2 - Been trying to sort out 2 fraudulent accounts that has been open in my grandparents name! It's been over a month and I'm still not being helped. What a joke of a service. Store allowed 2 fraudulent accounts to be open and don't care to help, customer service not interested

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.

  • Mad_Scots_Wench 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧💕🌹 Chrissy 🌹💕🇬🇧🏴󠁧󠁢󠁳󠁣 (@Mad_Scots_Wench) reported from Motherwell, Scotland

    @O2 customer services attitude is an absolute disgrace! 🤬🤬Complaint going in to #Oftel.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Jules_Clarke Rouge Noir (- ) (@Jules_Clarke) reported

    @O2 still its a bad pic

  • DeliriousAPG Craig Simpelaar (@DeliriousAPG) reported

    @O2 Maybe someone who I can actually speak to will get back to me !! Your signal has been absolutely horrendous. I’ve been with you for 4-5 years and year after year your signal has just got worse. I’m paying over £60 per month for what exactly ? SORT IT OUT !!

  • PHelisexuality Project Helisexuality (@PHelisexuality) reported

    @RobWoods31400 @virginmedia @O2 Funny coincidence - they're ******* me over today, right now actually. Giving me less than a tenth of the upload speed I'm paying for. Had to cancel my livestream thanks to it.

  • KentishMole Christian Mole (@KentishMole) reported from Camberwell, England

    @O2 well I flicked you a DM 18 hours ago for help re my iPad surfer plan and it’s been totally ignored. Perhaps this public tweet might trigger a response?

  • thisblondeellie ells (@thisblondeellie) reported

    @O2 You haven’t had things back up and running for FIVE MONTHS it isn’t just a dropout of signal, you have no network coverage out here. I shouldn’t have to pay for wifi ON TOP of the data I am paying you to use.

  • family11london 🌴 (@family11london) reported

    Been with @O2 phone network for 18 years my phone is due to be upgraded in April 23 but this handset is now cutting me off in mid conversation at least 4 times a day. I call @O2 to ask for a early upgrade and is there a deal they can give me as I’ve been with 18Y they said NO

  • GrainneOReilly9 Grainne O'Reilly (@GrainneOReilly9) reported

    @O2 All were contacted on the customer service number provided. Can you give me any explaination as to why a contract I am one month into has been changed without contractual agreement,law or mercantile limits?

  • GrainneOReilly9 Grainne O'Reilly (@GrainneOReilly9) reported

    @O2 I've been a o2 customer for years. This is a first. I asked if it was a scam. Is it?

  • Nish_xox Manisha (@Nish_xox) reported

    @O2 all of my calls are coming through as no caller id, been like this for a few days now, any help?

  • thisblondeellie ells (@thisblondeellie) reported

    @O2 Don’t even bother putting that to me. ‘Turn my phone on and off again’ have a laugh. I’ve had no phone signal for almost 5 months. And your status checker says you’re working on my area to try to improve it. That’s disgraceful. Every single o2 user in this area has NO signal