O2 Outage Report in Stepps, North Lanarkshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stepps, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stepps and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stepps, North Lanarkshire, Scotland
The most recent O2 outage reports came from the following cities: Airdrie, Glasgow, Wishaw, Hamilton, High Blantyre, Paisley and Stepps.
| City | Problem Type | Report Time |
|---|---|---|
 Airdrie |
Phone | |
| Glasgow |
Internet | |
| Glasgow |
Phone | |
| Wishaw |
Phone | |
| Airdrie |
Total Blackout | |
| Glasgow |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Stepps, Scotland
Latest outage, problems and issue reports in Stepps and nearby locations:
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Cheryl Mckenzie
(@Cheryl_x) reported
from
Clydebank, Scotland
The @O2 Priority app crashing before 10am was never a good sign for Beyoncé tickets 🥴🥴🥴 what a disaster!
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Melissa Gillen - Wellbeing Coach 🏴
(@Mel_Gillen22) reported
from
Glasgow, Scotland
@O2 how do you speak to a customers service advisor? The 'my O2' app does not seem to want to connect Thanks
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Kelly Cook 🌈❤🏃♀️🍺💙🏴🇬🇧
(@zippy30) reported
from
Hamilton, Scotland
@O2 Hi can you help me got a new contract but would like to keep my current number which i have from you
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ItsNotSoBaddd
(@ItsNotSoBaddd) reported
from
Barrhead, Scotland
@O2 hi, I find it hard to locate the calendar ~ the one with different doors you open on-line and their are different offers each day? Everytime I leave the app then go back I find it next to impossible to locate?? Any tips?? Links?? I have no issues with anything else.
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Jane Chittick💙
(@JaneChittick) reported
from
Glasgow, Scotland
Anyone else on @O2 have no service?
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Quantum Skyline
(@QuantumSkyline) reported
from
Coatbridge, Scotland
@Ross_Zombie @O2 That massively populated thoroughfare of wades upon wades of O2 users all splitting the signal between us. Literally me and auld Tom on his way up to the bookies in his mobility scooter up the street tonight.
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Jitendra Pathariya🇮🇳🏴
(@jpathariya) reported
from
Glasgow, Scotland
@O2 I understand if they are busy, but closing the chat without even giving a chance to explain is not customer service. The advisor just assumed things and closed the chat
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MrDeeJay
(@spinningthedisc) reported
from
Erskine, Scotland
@o2 doing some testing as I’m looking at joining your network. In the postcode PA1 2AB - 4G signal but no data through put to network. Can you check this issue and if there is a resolution?
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Quantum Skyline
(@QuantumSkyline) reported
from
Motherwell, Scotland
@officialgarymc @O2 I'm off as soon as this is over. Worst network performance I've ever seen, and I mean all over Lanarkshire and Glasgow.
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Ray McCreath 💙💛
(@raymccreath) reported
from
Hamilton, Scotland
@sumazonSW @O2 That's not a bad idea, amazon can deliver a printed t shirt on Monday, Tuesday I'll be in an o2 shop in Glasgow
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Ray McCreath 💙💛
(@raymccreath) reported
from
Hamilton, Scotland
So @o2 still cannot get through to customer services, still saying someone will phone me back, now a week since I was last able to speak to a person.your chat bot says someone will be in touch in 24 hours, that was 2 days ago
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Ray McCreath 💙💛
(@raymccreath) reported
from
Hamilton, Scotland
So @O2 was told last Tuesday account would be refunded in 72 hours, that expired 74 hours ago... can't get hold of customer services as line says "we tried to get hold of you but were unable to do so, don't worry we will try again" and hangs up on me...
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Ray McCreath 💙💛
(@raymccreath) reported
from
Hamilton, Scotland
@o2 absolutely shocking customer service... overcharged on bill by nearly £1800 and been trying to get money back. O2 have admitted error but to date have been unable to get refund. Another 45 mins on phone today and still cannot tell me when money is coming back.
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Melissa Gillen - Wellbeing Coach
(@Mel_Gillen22) reported
from
Glasgow, Scotland
@lannygillen @O2 @O2 disgraceful customer service
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Ray McCreath 💙💛
(@raymccreath) reported
from
Hamilton, Scotland
@RobWilson_RW @O2 Thanks Rob for the advice, never had any issue before and had rather just refunded me in the 7 days they said it would be sorted, they have even accepted the error that's what's annoying more than anything
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Alison Hardie
(@AlisonIHardie) reported
from
Kirkintilloch, Scotland
@simonhouston68 @O2 I reckon u need to get them to accept your messages are a complaint, insist they treat it as one and then ask them when they 'started the clock' in terms of issuing you with a deadlock letter. Get that and then take it to Ofcom. Sounds utterly ridiculous to credit you, not repay!
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Melissa Gillen - Wellbeing Coach 🏴
(@Mel_Gillen22) reported
from
Glasgow, Scotland
@O2 Still waiting for support. Been on the app, still waiting for an advisor, been on hold on the phone... The advisor on the Dm couldn't help either... Only want to upgrade 🙄This is not great is it,
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BiggestNizzy
(@BiggestNizzy) reported
from
Glasgow, Scotland
@O2 5G is garbage, whenever my phone picks up a 5G signal (normally in Glasgow) the performance drops like a stone!
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Gazray 👻
(@Gazray) reported
from
Glasgow, Scotland
@O2 why is your signal truly utterly diabolical
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Stevo - FlawlessStevo TL50
(@FlawlessStevo_) reported
from
Clydebank, Scotland
@O2 how the hell do I get help with the fact the phone mask near my house isn’t working? I’ve been trying for weeks to contact on MyO2 and keep getting the ‘all our team are busy try again later’ 😤
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Farnsworth
(@TrueFarnz) reported
@VModifiedMind @O2 But the SIM isn't even your kit! It's *theirs* - the whole point of the split into UE and SIM is that you own the UE (your kit), they own the SIM (their kit). At a stretch, you could have a phone that doesn't support band 40, but I'd be shocked if you hadn't thought of that.
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BigYin😜
(@badassscotsman) reported
@O2 I love my 5G 4G 5G 4G 4G... lost signal 4G 4G 5G.....I'm sure my pixel 7 pro phone is 5G but 02 seems to think I'm on 4G.....
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Chris W 💙
(@cawalton7) reported
@O2 Your network needs to have the capacity for that to happen. Too often lately, you have a signal but nothing works and when you report it, your basically told it's your phone, yet 4 people in the same location are having the same issue. You're not providing a network for fornuse.
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Danielle Alderson
(@danialdersonx) reported
It’s frankly disgusting that I have upgraded through the @O2 app which has resulted in my new phone being lost or stolen by #DPD. Appalling customer service from both companies and neither seem to care that I’m going to be paying for a phone soon that I don’t have 🥴
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Tobi
(@TobiFrenzen) reported
Thanks @O2 for disconnecting my entire contract when all I wanted was for you to remove an add-on! Brilliant! Super-helpful stuff there from your customer service agent! 👏 Please re-instate this immediately!
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scott
(@COMERSVALLEY) reported
@O2 my purchase was 3 months ago, i never received an email or an sms
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M.A.G.S
(@TheBooWho) reported
@O2 I’d rather that than have absolutely shite customer service.
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Aaron Smith
(@DrawingsByAaron) reported
@O2 can someone help because every time I make a call it drops out after 10 seconds?
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Luke
(@luke_mcmxc) reported
@O2 But your customer support bot aura tells you all your consultants are too busy and resolves the chat. How is that customer support!? My SMS service hasn’t worked for 2 weeks
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Robert Dickson 🇺🇦
(@SenileElf) reported
Absolutely shocking from @EE.. Trying to upgrade my phone as I'm out of contract now, been with them 15+ years and they're saying that I'll have to take a down graded phone as the phone I want has a 400 upfront cost. Well off to @O2 I go as I'll get the handset on a better deal