O2 Outage Report in Stepps, North Lanarkshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stepps, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stepps and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (11%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Stepps, North Lanarkshire, Scotland
The most recent O2 outage reports came from the following cities: Cumbernauld, Glasgow, Motherwell, Paisley, Bellshill, Erskine, Denny, Hamilton, Airdrie, Larkhall and East Kilbride.
| City | Problem Type | Report Time |
|---|---|---|
 Cumbernauld |
||
| Glasgow |
Internet | |
| Glasgow |
Phone | |
| Motherwell |
Internet | |
| Glasgow |
Phone | |
| Glasgow |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Stepps, Scotland
Latest outage, problems and issue reports in Stepps and nearby locations:
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Ray McCreath 💙💛
(@raymccreath) reported
from
Hamilton, Scotland
So @O2 was told last Tuesday account would be refunded in 72 hours, that expired 74 hours ago... can't get hold of customer services as line says "we tried to get hold of you but were unable to do so, don't worry we will try again" and hangs up on me...
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Jane Chittick💙
(@JaneChittick) reported
from
Glasgow, Scotland
Anyone else on @O2 have no service?
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Jitendra Pathariya🇮🇳🏴
(@jpathariya) reported
from
Glasgow, Scotland
@O2 I understand if they are busy, but closing the chat without even giving a chance to explain is not customer service. The advisor just assumed things and closed the chat
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Melissa Gillen - Wellbeing Coach 🏴
(@Mel_Gillen22) reported
from
Glasgow, Scotland
@O2 how do you speak to a customers service advisor? The 'my O2' app does not seem to want to connect Thanks
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BiggestNizzy
(@BiggestNizzy) reported
from
Glasgow, Scotland
@O2 5G is garbage, whenever my phone picks up a 5G signal (normally in Glasgow) the performance drops like a stone!
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Gazray 👻
(@Gazray) reported
from
Glasgow, Scotland
@O2 why is your signal truly utterly diabolical
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Kelly Cook 🌈❤🏃♀️🍺💙🏴🇬🇧
(@zippy30) reported
from
Hamilton, Scotland
@O2 Hi can you help me got a new contract but would like to keep my current number which i have from you
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Stevo - FlawlessStevo TL50
(@FlawlessStevo_) reported
from
Clydebank, Scotland
@O2 how the hell do I get help with the fact the phone mask near my house isn’t working? I’ve been trying for weeks to contact on MyO2 and keep getting the ‘all our team are busy try again later’ 😤
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Ray McCreath 💙💛
(@raymccreath) reported
from
Hamilton, Scotland
@sumazonSW @O2 That's not a bad idea, amazon can deliver a printed t shirt on Monday, Tuesday I'll be in an o2 shop in Glasgow
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ItsNotSoBaddd
(@ItsNotSoBaddd) reported
from
Barrhead, Scotland
@O2 hi, I find it hard to locate the calendar ~ the one with different doors you open on-line and their are different offers each day? Everytime I leave the app then go back I find it next to impossible to locate?? Any tips?? Links?? I have no issues with anything else.
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Ray McCreath 💙💛
(@raymccreath) reported
from
Hamilton, Scotland
@RobWilson_RW @O2 Thanks Rob for the advice, never had any issue before and had rather just refunded me in the 7 days they said it would be sorted, they have even accepted the error that's what's annoying more than anything
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Quantum Skyline
(@QuantumSkyline) reported
from
Motherwell, Scotland
@officialgarymc @O2 I'm off as soon as this is over. Worst network performance I've ever seen, and I mean all over Lanarkshire and Glasgow.
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Melissa Gillen - Wellbeing Coach 🏴
(@Mel_Gillen22) reported
from
Glasgow, Scotland
@O2 Still waiting for support. Been on the app, still waiting for an advisor, been on hold on the phone... The advisor on the Dm couldn't help either... Only want to upgrade 🙄This is not great is it,
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Quantum Skyline
(@QuantumSkyline) reported
from
Coatbridge, Scotland
@Ross_Zombie @O2 That massively populated thoroughfare of wades upon wades of O2 users all splitting the signal between us. Literally me and auld Tom on his way up to the bookies in his mobility scooter up the street tonight.
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Alison Hardie
(@AlisonIHardie) reported
from
Kirkintilloch, Scotland
@simonhouston68 @O2 I reckon u need to get them to accept your messages are a complaint, insist they treat it as one and then ask them when they 'started the clock' in terms of issuing you with a deadlock letter. Get that and then take it to Ofcom. Sounds utterly ridiculous to credit you, not repay!
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Cheryl Mckenzie
(@Cheryl_x) reported
from
Clydebank, Scotland
The @O2 Priority app crashing before 10am was never a good sign for Beyoncé tickets 🥴🥴🥴 what a disaster!
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Melissa Gillen - Wellbeing Coach
(@Mel_Gillen22) reported
from
Glasgow, Scotland
@lannygillen @O2 @O2 disgraceful customer service
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MrDeeJay
(@spinningthedisc) reported
from
Erskine, Scotland
@o2 doing some testing as I’m looking at joining your network. In the postcode PA1 2AB - 4G signal but no data through put to network. Can you check this issue and if there is a resolution?
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Ray McCreath 💙💛
(@raymccreath) reported
from
Hamilton, Scotland
So @o2 still cannot get through to customer services, still saying someone will phone me back, now a week since I was last able to speak to a person.your chat bot says someone will be in touch in 24 hours, that was 2 days ago
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Ray McCreath 💙💛
(@raymccreath) reported
from
Hamilton, Scotland
@o2 absolutely shocking customer service... overcharged on bill by nearly £1800 and been trying to get money back. O2 have admitted error but to date have been unable to get refund. Another 45 mins on phone today and still cannot tell me when money is coming back.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dave smith
(@BrendonSheehan2) reported
@O2 bsolutely terrible and disgusting company and service, all so you could save 10p by having a **** app, you should be utterly ashamed and embarrassed at how badly you’ve let your customers down. Completely pointless priority service! Your a joke and i hope your company crumbles
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Liam Barnett
(@Mr_L_Barnett) reported
@O2 The absolute worst network 🤬 nice one 🙄
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Lazy Runner
(@georgiabarker) reported
@O2 I’m unable to getting anywhere near logging in to the O2 priority app since updating it this morning. Is this part of the Peter Kay issue or a separate problem?
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Daniel Ryan
(@Danny_htfc) reported
@O2 How ******** have you done that? It was physically impossible for anyone to buy them
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Ray
(@RecruitRay) reported
@O2 Terrible service been trying all day and can’t even get into the priority app still, poor service, broken promises , poor tech, and website app not fit for purpose, and all that from a leader in telecommunications ?????
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Gemma Burns
(@Gemlb1983) reported
@virginmedia What a load of crap I’ve been trying for 8 hours and couldn’t access a thing I don’t see one person on here or the @O2 twitter page that have had any success in getting tickets yet now they are being sold for ridiculous amounts of money 😡
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S
(@whoareyou_64) reported
@O2 How can one be successful if website crashed & couldn't log in. I tried 9-5pm . So WTH got these tix ? Bots? U should cancel all the tix and start again tomorrow with your website working correctly. Disgusting 🥺
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fullfathom5
(@fullfathom5uk) reported
@O2 Probably wanna fix your app 💩
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darren shackleton
(@dazshackbwfc) reported
@O2 Your just a bunch of **** houses
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Mark
(@MK1129E) reported
@O2 To who?? How is this possible when the app has been down all day?! In fact it's still down after 6pm..Even not using an app you can't access the website and codes are not being sent to verify customers neither. Absolute **** show of a priority perk!