O2 Outage Report in Stepps, North Lanarkshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stepps, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stepps and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stepps, North Lanarkshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow, Airdrie, Hamilton, Motherwell and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Phone | |
| Glasgow |
Total Blackout | |
| Glasgow |
Wi-fi | |
| Glasgow |
Phone | |
| Glasgow |
Phone | |
| Airdrie |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Stepps, Scotland
Latest outage, problems and issue reports in Stepps and nearby locations:
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Scott Monty
(@scottmonty85) reported
from
Glasgow, Scotland
@O2 actually think it’s acceptable to offer me £10 ‘compensation’ for having no service from my work for 5 weeks!! Safe to say I declined. Contract up next month anyway @O2CxFb
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Graeme mackie
(@mackbhoy) reported
from
Glasgow, Scotland
Have just moved back to @O2 and wanted confirmation that my PAC code was being processed, however it appears that both chat and calls are too busy to help. Not the best of starts😐
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
Ni'm heading to @O2 shop to cancel the WiFi hub. Touch and go whether I cancel the phone which is due for upgraded anyway. Not the first time I've had difficulty with O2 and no sensible access to customer service.
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🏴🇬🇧💕🌹 Chrissy 🌹💕🇬🇧🏴
(@Mad_Scots_Wench) reported
from
Motherwell, Scotland
@O2 customer services attitude is an absolute disgrace! 🤬🤬Complaint going in to #Oftel.
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Lorraine
(@Wolf_Q4) reported
from
Barrhead, Scotland
Hey @O2 can you help? I got an email saying to view my bill, but as a new customer who hasn't received handset & I dont have a phone no yet (ordered online) I can't sign up or access your services. Also you have "shut down (y)our email support service" apparently any suggestions?
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Ross A Mataz
(@rossmcatasney85) reported
from
Glasgow, Scotland
Genuinely annoyed that the contact between @O2 and @CPWTweets has ended, I actually made the point of changing from o2 direct to o2 under carphone warehouse because how poor the customer service was at @O2.. For the first time in 10 years I may be swapping network next year
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Holly🦋
(@hollymclennan22) reported
from
East Kilbride, Scotland
@jordankenny7 @O2 They wouldn’t let her cancel 😫😫😫 It’s been so bad!!! Hopefully sorted soon!
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Johnny Main
(@ajohnmain) reported
from
East Kilbride, Scotland
@O2 Hi, just wondering if there are any monthly contracts for less than 36 months as seems to be the norm on your website. I don't want to be tied in for 3 years so looking for a shorter contact or will leave you after 20 years of being a customer. Thanks.
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Terrybhoy☘💚
(@terrybhoy82) reported
from
Glasgow, Scotland
@O2 bad customer service paid my bill online on bill date.. and still cut me off tried to call and cant speak to sum1 offer me disney+ free for 6mnthe but then bill me for it #badservice
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☾*:･нαуℓєу∴
(@__hatherell) reported
from
Glasgow, Scotland
@O2 had a contactless payment amount come out of my account at £15.30 and the transaction is listened as “day to day O2”.... what is this !? Never seen it before - am I being thick?
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10 in a row
(@celtichoff) reported
from
Glasgow, Scotland
@O2 I'm looking to upgrade (due on Tuesday) but I can't seem to see anything that suits & I can't get through to anyone from customer service about this plus you's have ceased dealing with the Carphone Warehouse, I'm beginning to feel stuck & perhaps might need to move network 🤔
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Callum Patterson
(@BroadcastCallum) reported
from
Paisley, Scotland
@O2 Hey help solve this situation please and contact @kwilson1460 ASAP -
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jimjamsrulestheworld
(@jimjamsrules) reported
from
Glasgow, Scotland
@O2 no one to talk to at o2 and im constantly charged £4.99 by Lasevia ltd. This is bad on o2’s behalf!!!!
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Jodie Keatings
(@jodstar80) reported
from
Clydebank, Scotland
@O2 not a happy customer was on an online chat yesterday got cut off and still waiting/trying to speak with a team member. Not great service especially when looking at an upgrade and a new Apple Watch
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Sean Kelly
(@seanpdkelly) reported
from
Coatbridge, Scotland
@O2 - Been trying to sort out 2 fraudulent accounts that has been open in my grandparents name! It's been over a month and I'm still not being helped. What a joke of a service. Store allowed 2 fraudulent accounts to be open and don't care to help, customer service not interested
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Gazray 👻
(@Gazray) reported
from
Kirkintilloch, Scotland
@O2 hiya, I don’t want to call and block your phone lines but can someone from customer service dm me so I can find out why my bill has went up.
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Katie McAleer
(@KatieMcAleer2) reported
from
Bonnybridge, Scotland
@O2 is your network down? My da can’t make or receive calls
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Holly🦋
(@hollymclennan22) reported
from
East Kilbride, Scotland
@jennyclark13 @O2 I know, 10 days 😂😂😂😂 actually so bad!!!
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Adam Armour-Florence
(@Miami_Delights) reported
from
Glasgow, Scotland
@O2 hi folks. I currently can't login to my O2 on the app or in the website. Won't let me through to an advisor when I call 202. Looking to upgrade my mobile since you sent me a text to have it paid off early to upgrade. Please help.
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jade
(@2916jade) reported
from
Glasgow, Scotland
@O2 I’ve been trying to get on live chat for ages But I can’t find it and I rly need help with something ASAP help x
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona Hall
(@crazydodo79) reported
Does anyone know why O2’s signal has gone so bad? I used to get a great signal but now all I get is mostly 3G. It’s horrendous! @O2 is this likely to be permanent as it’s been this way for months now.
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Lynsey
(@MaisyandBonnie) reported
@Astr0Isha @O2 Apparently they’re doing essential work in my area. Worth checking to see if they are by you too. It will be 4 days without proper service 🙄
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Chris Carter
(@the_sarge1984) reported
Why is @O2 so poor in the PR6 area? Both my private and work mobile struggle. And when I say PR6 area, I struggle in alot of the NW of England.
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Saint.I.Am
(@Thrombo69) reported
@O2 Do I pay extra for the international roaming? Can you please remove it from my bill if so please because I am not getting a service
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Victoria 🇺🇦 🇪🇺
(@flaminflamingo9) reported
@O2 I'm a loyal O2 customer but your "loyalty" department have been plaguing me with sales calls today! Not good enough! When I ask to be removed from the database the caller just hangs up! #spammysalescalls #dontbeaspammypammy
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Steven Burns
(@StevenB93941279) reported
from
Ramsbottom, England
Is it just me or is @O2 signal getting worse and worse.
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Gore Kalki
(@GoreKalki) reported
@O2 I’ve been an O2 customer for years. I believe in being loyal to companies that have been good to me. I don’t usually do this but O2 employees are some of the best. Always a pleasure & so helpful. Having some issues at mo & they are so understanding & go out the way to help 👍
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Anne 🙂
(@poppy2324) reported
@SqueakySays @O2 I’ve just signed up for a new broadband contract with BT (carrying on from previous ones) and now am inundated with demands to send my “4G mini hub “ back (haven’t got one, never had one) and no way to tell them that. #notjustO2
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Tom
(@ToGo89) reported
@garner0902 @O2 I left them couple years ago they were just as ****!
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Thea Jones
(@DrTheaJones) reported
@O2 been having issues with my phone for months. Keep getting promised calls back from the “back room” in 3 days. No one calls back. Next step will report to the ombudsman and will also be looking at how to cancel my contract and move providers. I have been with @O2 for 14 years