O2 Outage Report in Stepps, North Lanarkshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stepps, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stepps and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (23%)
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Total Blackout (16%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Stepps, North Lanarkshire, Scotland
The most recent O2 outage reports came from the following cities: Paisley, Glasgow, Cumbernauld, Motherwell and Renfrew.
| City | Problem Type | Report Time |
|---|---|---|
 Paisley |
Phone | |
| Glasgow |
Phone | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Cumbernauld |
Phone | |
| Glasgow |
Total Blackout |
Community Discussion
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O2 Issues Reports Near Stepps, Scotland
Latest outage, problems and issue reports in Stepps and nearby locations:
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Iain Montgomery
(@H0raceWimp) reported
from
Glasgow, Scotland
@O2 Is there any option that allows me to ask a question and have it at least recognised, never mind answered? Your bots are useless and I've given up waiting to talk to someone thousands of miles away.
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Gary Weldon
(@UbuntuBhoy) reported
from
Glasgow, Scotland
Trying to switch a number from an @O2 account to a new @O2 account in my daughter's name is proving impossible. Have the PAC so you would imagine it would be straightforward, but no, it's seems transferring within the network makes things harder. 3 days on and nothing.
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Maryjane
(@maryjane_sings) reported
from
Glasgow, Scotland
@O2 is your service down in Glasgow? Tried restarting my phone, not getting anything
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𝐌𝐚𝐭𝐭𝐡𝐞𝐰 𝐌𝐜𝐋𝐢𝐬𝐭𝐞𝐫
(@MatthewMcLister) reported
from
Renfrew, Scotland
Is @O2 down in Glasgow? No reception after several resets.
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Andrew
(@AMontguire) reported
from
Glasgow, Scotland
@O2 I need help with a plan I have with you the monthly payment isn’t what I signed up for
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 I can't speak for them personally, however most contract T&Cs do state that after the minimum term ends its up to the customer to make contact and give notice. If its been years and you've not been looking at your bank then it's not their fault. Partial refund as goodwill maybe.
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Gayle Fitzpatrick
(@gaylem1978) reported
from
Glasgow, Scotland
@drewsy92 That’s very disappointing such a large network giving you such poor service for the money you’re paying monthly honey x. What can you do to assist @O2 ? It’s certainly giving me food for thought as I’m thinking of getting a new mobile contract over next few months!
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Iain Montgomery
(@H0raceWimp) reported
from
Glasgow, Scotland
@O2 Trying to clarify an issue with my account. My O2 is no help, and your phone lines are equally useless. What am I supposed to do?
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 Well O2 systems are all automated. People don't sit and monitor accounts. If you requested to cancel and they have notes confirming this and they didn't do it then the issue is theirs to fix and refund. I used to be customer relations for a different mobile network.
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Thomas Allan
(@Tamus1314) reported
from
Glasgow, Scotland
Been on hold trying to get through to @O2 customer services. ‘In a queue’ for nearly an hour. Shambles.
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Christopher
(@MrShortFry) reported
from
Glasgow, Scotland
@O2 network issues test
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Pauline Cameron
(@smiles333) reported
from
Erskine, Scotland
@O2 why is no one contacting me re my issue?? Not impressed
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 I would usually explain to the customer how our terms made it clear it was customers responsibility to end contract and also ofcom etc also advise customers to check banks accs regularly and monitor DDs. Then offer a max of 12 months refund as gesture of goodwill and close acc.
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Iain Montgomery
(@H0raceWimp) reported
from
Glasgow, Scotland
@O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.
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Jitendra Pathariya🇮🇳🏴
(@jpathariya) reported
from
Glasgow, Scotland
Hello @O2 I lost my network after porting my old number to O2, my old school m not working, O2 sum (also eSim) not working. Can you please urgently help?
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Jitendra Pathariya🇮🇳🏴
(@jpathariya) reported
from
Glasgow, Scotland
@O2 I sent more details in DM. Kindly can you please help as my services still not resumed.
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#letthemusicplay💙
(@angelickf) reported
from
Cumbernauld, Scotland
@O2 code for daily draw not working 😭
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 Perhaps I've experienced both sides of the situation as a customer and an employee dealing with such things. The network I worked for as much as there were processes to follow things were mostly left to us to decided the outcome as we were top teir complaints.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@kellyxxxkelly @O2 Mine started working this morning. That's what I got told in store last weekend. I'd activated the esim correctly but the start date of the watch was down as today.
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Theresa McG 🏴🍀🏴🍀
(@TheresaMcG19) reported
from
Glasgow, Scotland
@RobertJonesCFC @O2 Mine was defo them but if not sure hang up. They usually follow it up with a text confirming it is them
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Stypulkowski
(@MichelleStypul2) reported
@O2 very disappointed with the service in store today. Lady was soo rude! Also order a phone online said it would be ready to collect in 30 mins. Went to collect and not available for 1-2 days! What’s the point of click and collect! Quicker to have delivery!!!!!!
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Carol Veitch
(@Carrieanne2711) reported
@O2 my phone signal has been absolutely rubbish in PE10 area for months. You’ve been messing with a mast that’s been affecting the signal. Any chance of completing the job soon because what am I paying g for?
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Terry Parkinson
(@ElTel9) reported
@EnglandRugby @O2 Fail to understand why Ben Earl isn't on the tour???
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Hello Noto 🔰
(@Hello_Noto07) reported
@wanna_be_dj @O2 Try being on @ThreeUK no service in Oakengates for two weeks, spoke to someone yesterday and they said it will be fixed yesterday……guess what, still not fixed
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CDMK 🐾🇺🇦🌻
(@cdmk_catlady) reported
@O2 virtually impossible to get a signal in my area, no 5g here but can’t even get a usable 4g signal! Can only use on WiFi; but paying for mobile service. You have quite a few unhappy customers in this area.
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Richard Pribyl
(@pribyl_richard) reported
@O2 I am now more than 4 days with no service. I am in Greece on holiday and nobody is able to help me.
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Joe 🇺🇦 #PocketSunflowers
(@Joe_DMB) reported
@O2 Scammers currently calling from this number, 020 4574 0370, claiming to be from O2. Just had an awesome conversation where they said they were going to ******* up and my mother was a *****. Salty as I rumbled their pitiful scam. Pathetic people.
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Lizzie Riley-Haworth
(@lizziepoosey) reported
@O2 apparently Ben from your call centre 020 4579 7352 wants to give me a new iPhone for being one of your customers. Only problem is I’m not 🤔 he’s either lacking training or is telling fibs.
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Naomi Turner
(@NaoSplash) reported
@omp2000 @O2 It’s just come back on! No network for 4 days and no explanation despite multiple trips to the o2 store and phone calls to customer service. #annoying #trustmeillbecompensated
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C a l l u m👤
(@callumwilson15) reported
@O2 £75 a month phone bill yet can never get signal anywhere in the country I go… absolutely ******* ****