O2

O2 Outage Report in Stepps, North Lanarkshire, Scotland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stepps, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stepps and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stepps, North Lanarkshire, Scotland 11/21/2024 20:35

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stepps, North Lanarkshire, Scotland

The most recent O2 outage reports came from the following cities: Glasgow, Motherwell, Paisley, Airdrie and Erskine.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Phone
United KingdomGlasgow Internet
United KingdomGlasgow Phone
United KingdomMotherwell Total Blackout
United KingdomMotherwell Phone
United KingdomGlasgow Total Blackout

Community Discussion

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O2 Issues Reports Near Stepps, Scotland

Latest outage, problems and issue reports in Stepps and nearby locations:

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 It's blurry from 1x to 5x. Anything under and over works. The super Macro works. Huawei have said its a known issue they are trying to resolve via update/patch. Tried all resets. I now have a contract phone I bought for the amazing camera being useless.

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 You must see my frustration? I'm paying for a device that is no longer fit for purpose. A main feature no longer works. Your response is hoping @HuaweiUK release a fix soon. Huawei suggest I fix it myself. What has happened to customer service?

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Uddingston, Scotland

    I wish this was a dream but... Has anyone else been told by @O2 that the reason their new @SamsungUK phone which was due to be delivered tomorrow is no longer in stock because the manufacturer wants to check overheating and sound issues before sending? No? Just me?

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @siward77 @HuaweiMobileUK @O2 I was thinking that. O2 are being sympathetic but beyond that no offers of any help. Huawei appear to still be in denial. Posted on their fb page and they replied and deleted my comment.

  • thorburn_fiona Fiona Thorburn (@thorburn_fiona) reported from Stepps, Scotland

    @O2 how do I cancel Disney+ payment?

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 Support had suggested clearing caches, deleting data, restarts etc. All tried. All failed. There are no service centres here in Scotland to take the phone to. There is clearly an known issue that has affected many p30 pro users after updates. It would appear to be firmware.

  • Wolf_Q4 Lorraine (@Wolf_Q4) reported from Barrhead, Scotland

    Hey @O2 can you help? I got an email saying to view my bill, but as a new customer who hasn't received handset & I dont have a phone no yet (ordered online) I can't sign up or access your services. Also you have "shut down (y)our email support service" apparently any suggestions?

  • seanpdkelly Sean Kelly (@seanpdkelly) reported from Coatbridge, Scotland

    @O2 - Been trying to sort out 2 fraudulent accounts that has been open in my grandparents name! It's been over a month and I'm still not being helped. What a joke of a service. Store allowed 2 fraudulent accounts to be open and don't care to help, customer service not interested

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 PS I have been a loyal customer for around 12 years.

  • mackbhoy Graeme mackie (@mackbhoy) reported from Glasgow, Scotland

    Have just moved back to @O2 and wanted confirmation that my PAC code was being processed, however it appears that both chat and calls are too busy to help. Not the best of starts😐

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    Ni'm heading to @O2 shop to cancel the WiFi hub. Touch and go whether I cancel the phone which is due for upgraded anyway. Not the first time I've had difficulty with O2 and no sensible access to customer service.

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 Here we have @O2 going through the motions and doing nothing substantive to resolve my issue.

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 There is nowhere on your website or on correspondence a customer service phone number where this can be sorted. That is frustrating. To issue default notices when the account is net clear is a disgrace. Please DM with a phone number where I can resolve this.

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Uddingston, Scotland

    @O2 Me too because I'm paying for a premium camera phone that can't be properly used as a camera phone. Worst experience in over 10 years of being an o2 customer.

  • steve5424 Stephen O'Donnell (@steve5424) reported from Cambuslang, Scotland

    @O2 hey guys. I have a Galaxy S20+ 5G from you that I got in June last year. Since yesterday the volume down button has been feeling soft and spongy and no longer clicks all the time. What can I do about it?

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Uddingston, Scotland

    @SamsungUK @SamsungMobile is there a problem with overheating and sound issues on the S20 plus as I've just been told by @O2 and this is why it's taking longer to receive my new phone?

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 What is the repairs process? I need my phone for banking etc, how would I go about getting a replacement? I'm happy with the phone apart from. This issue. As a long term o2 customer I'd expect a little help.

  • Haggisthelord Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 My phone hasn't physically broken. It's faulted, as many other P30 pro users have experienced after an update. I need the use of my phone. This is a fault due to Huawei.

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 I'd be very wary of @O2. Deals are good but in my experience customer service is atrocious

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Saz_352 Saz_352 (@Saz_352) reported

    @O2 please help! I’ve signed up to a new contract with a years worth of Amazon prime yet when I click the link to activate it is broken. Your online chat is unavailable. Please help!

  • MichelleNixon82 Michelle_Nixon (@MichelleNixon82) reported

    @O2 Hi, i’ve managed to speak with someone and hopefully the issue is now resolved. Thank you

  • cedgson91 Catherine Edgson (they/them) (@cedgson91) reported

    @O2 trying to use priority to book cinema ticket for 15/11 but it’s not copying the code correctly?? When it says put in a voucher code it needs a pin Can I cancel it and save it for next week?

  • Annief54 Anne Fowlds (@Annief54) reported

    @O2 if I could afford would cancel my contract with 02 just awful providers in my view, nine times out 10 u may get one bar but even if u get two or 3 service so slow. Not happy

  • _iscottjones Scott Jones (@_iscottjones) reported

    @O2 @o2 This calculation is the total cost for the S21 Ultra over 36 months: Existing Customer: £1961.64 New Customer: £1961.76 I feel like a valued customer right now. #GreatSavings

  • roxxatw Roxie Fog 💙🤘 (@roxxatw) reported

    @O2 cant connect to virgin wifi for the tube as it says i need to register but the sms link doesn't work

  • RajaAslam21 Raja Aslam (@RajaAslam21) reported

    @O2 Definitely @staceyhillx as she had major issues with network connections the other day! #O2BetterConnected 🎁

  • LeighHobson Leigh Hobson (@LeighHobson) reported

    @O2 Hi. Sorry I didn't get a notification of your response. I think I signed up for a txt on the network app. It works fine when I move to a different area. It's just it happens to be where I work so I'm without data must of the day

  • EmmaHollis Emma Thompson-Hollis (@EmmaHollis) reported

    @O2 @victorique1984 I so want one of these. I have just got a new Samsung phone from you and the service I got was brilliant 👏 #O2betterconnected #WorldKindnessDay

  • TactiCraig Craig Valentine (@TactiCraig) reported

    It's a shame I've got a year left on my @virginmedia contract. This week it's been up and down more than an elevator, this week. Thank God that my @O2 phone has saved the day for work and social life with a hotspot. Ironic that they're now partnered huh...