O2 Outage Report in Moodiesburn, North Lanarkshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Moodiesburn, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Moodiesburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Moodiesburn, North Lanarkshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow, Falkirk, Hamilton and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Moodiesburn, Scotland
Latest outage, problems and issue reports in Moodiesburn and nearby locations:
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Thomas Allan
(@Tamus1314) reported
from
Glasgow, Scotland
Been on hold trying to get through to @O2 customer services. ‘In a queue’ for nearly an hour. Shambles.
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Gary Weldon
(@UbuntuBhoy) reported
from
Glasgow, Scotland
Trying to switch a number from an @O2 account to a new @O2 account in my daughter's name is proving impossible. Have the PAC so you would imagine it would be straightforward, but no, it's seems transferring within the network makes things harder. 3 days on and nothing.
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Andrew
(@AMontguire) reported
from
Glasgow, Scotland
@O2 I need help with a plan I have with you the monthly payment isn’t what I signed up for
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#letthemusicplay💙
(@angelickf) reported
from
Cumbernauld, Scotland
@O2 code for daily draw not working 😭
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Iain Montgomery
(@H0raceWimp) reported
from
Glasgow, Scotland
@O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.
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Jitendra Pathariya🇮🇳🏴
(@jpathariya) reported
from
Glasgow, Scotland
@O2 I sent more details in DM. Kindly can you please help as my services still not resumed.
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Jitendra Pathariya🇮🇳🏴
(@jpathariya) reported
from
Glasgow, Scotland
Hello @O2 I lost my network after porting my old number to O2, my old school m not working, O2 sum (also eSim) not working. Can you please urgently help?
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Maryjane
(@maryjane_sings) reported
from
Glasgow, Scotland
@O2 is your service down in Glasgow? Tried restarting my phone, not getting anything
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Iain Montgomery
(@H0raceWimp) reported
from
Glasgow, Scotland
@O2 Is there any option that allows me to ask a question and have it at least recognised, never mind answered? Your bots are useless and I've given up waiting to talk to someone thousands of miles away.
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𝐌𝐚𝐭𝐭𝐡𝐞𝐰 𝐌𝐜𝐋𝐢𝐬𝐭𝐞𝐫
(@MatthewMcLister) reported
from
Renfrew, Scotland
Is @O2 down in Glasgow? No reception after several resets.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 Perhaps I've experienced both sides of the situation as a customer and an employee dealing with such things. The network I worked for as much as there were processes to follow things were mostly left to us to decided the outcome as we were top teir complaints.
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Christopher
(@MrShortFry) reported
from
Glasgow, Scotland
@O2 network issues test
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Iain Montgomery
(@H0raceWimp) reported
from
Glasgow, Scotland
@O2 Trying to clarify an issue with my account. My O2 is no help, and your phone lines are equally useless. What am I supposed to do?
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Niall Fitzgerald
(@FitzerOfGlasgow) reported
from
Barrhead, Scotland
@O2 Contacted O2 several times now. Different timescale given each time. 'Another team will investigate and get back to you'. Meanwhile the damage to our business and family life gets worse. Wish we had never heard of O2
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
Falkirk, Scotland
@O2 when I took out my new phone contact few weeks ago, I chose my 6 months free @disneyplus (just within the 30 days I had to decide which to choose) as my “reward” - but I can’t find ANY means of activating it... Can you help please?
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 I would usually explain to the customer how our terms made it clear it was customers responsibility to end contract and also ofcom etc also advise customers to check banks accs regularly and monitor DDs. Then offer a max of 12 months refund as gesture of goodwill and close acc.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 Well O2 systems are all automated. People don't sit and monitor accounts. If you requested to cancel and they have notes confirming this and they didn't do it then the issue is theirs to fix and refund. I used to be customer relations for a different mobile network.
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Theresa McG 🏴🍀🏴🍀
(@TheresaMcG19) reported
from
Glasgow, Scotland
@RobertJonesCFC @O2 Mine was defo them but if not sure hang up. They usually follow it up with a text confirming it is them
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 I can't speak for them personally, however most contract T&Cs do state that after the minimum term ends its up to the customer to make contact and give notice. If its been years and you've not been looking at your bank then it's not their fault. Partial refund as goodwill maybe.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@kellyxxxkelly @O2 Mine started working this morning. That's what I got told in store last weekend. I'd activated the esim correctly but the start date of the watch was down as today.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Carl
(@Carlo14601) reported
@O2 It’s capacity issues, you run off band 1 and band 20 here and for the amount of users it’s very slow. Need to add 3/40/38 to the mix or even 5G to help with it 😩
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Muscles Beats
(@MusclesBeats) reported
@O2 also volt is saying ineligible but I’m with virgin media for broadband and mobile as well as being with O2 at the same address . Sort it out. Again disgusting customer service
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Darren ✡️👁
(@JustwritingOk) reported
@chiwithaC @O2 pls help her
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Amer Pervez
(@amerp_123) reported
@O2 Hello How can I add additional line to my o2 account. I currently have a tablet when I login to my o2 it doesn't have option for additional line only upgrades
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Kiran Klair
(@kiran_klair) reported
@O2 just been on hold for half an hour for your agent to hang up on me. Can you ring me back please
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Alex Ferguson
(@AlexFerg88) reported
@O2 I am now 5/6 weeks down the line in the worst customer service experience I have ever had! Not one person will call or answer the phone. And no evidence has been provided to help a long term customer. A total JOKE! I want my contract cancelled!
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bunny
(@bunnymaid) reported
Pretty sure this isn't @O2 "o2onlinesupport .co .uk" This sort of crap means that a .co.uk can be trusted about as far as the average (non-scotsman) can toss a caber while sober.
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zane
(@zanevxz) reported
@O2, Hi there, I 'saved' my Venue access reward but it has run out of time before I got to use it. I am going to a concert tonight. Can you help me please?
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Yedo
(@SergioYedo) reported
@O2 hi, I need an email address I can contact customer service. Thanks
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Alex Ferguson
(@AlexFerg88) reported
@O2 I am so appalled and disgusted now. I am 5/6 weeks down the line of THE worst customer service I’ve ever experienced!! No one will answer a call and speak to me, no one will call me. This is an absolute JOKE for a long term customer! #o2 #poorcustomerservice #Terrible