O2 Outage Report in Moodiesburn, North Lanarkshire, Scotland
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Moodiesburn, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Moodiesburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 07: Problems at O2
O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (29%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Moodiesburn, North Lanarkshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow, Stepps and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Total Blackout | |
| Glasgow |
Phone | |
| Glasgow |
Phone | |
| Glasgow |
Phone | |
| Glasgow |
Total Blackout | |
| Glasgow |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Moodiesburn, Scotland
Latest outage, problems and issue reports in Moodiesburn and nearby locations:
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oor Jim
(@jimnimmo60) reported
from
Airdrie, Scotland
@O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.
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BiggestNizzy
(@BiggestNizzy) reported
from
Glasgow, Scotland
@O2 5G is garbage, whenever my phone picks up a 5G signal (normally in Glasgow) the performance drops like a stone!
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Ray McCreath 💙💛
(@raymccreath) reported
from
Hamilton, Scotland
So @o2 still cannot get through to customer services, still saying someone will phone me back, now a week since I was last able to speak to a person.your chat bot says someone will be in touch in 24 hours, that was 2 days ago
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Ray McCreath 💙💛
(@raymccreath) reported
from
Hamilton, Scotland
@RobWilson_RW @O2 Thanks Rob for the advice, never had any issue before and had rather just refunded me in the 7 days they said it would be sorted, they have even accepted the error that's what's annoying more than anything
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Jitendra Pathariya🇮🇳🏴
(@jpathariya) reported
from
Glasgow, Scotland
@O2 I understand if they are busy, but closing the chat without even giving a chance to explain is not customer service. The advisor just assumed things and closed the chat
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Melissa Gillen - Wellbeing Coach 🏴
(@Mel_Gillen22) reported
from
Glasgow, Scotland
@O2 how do you speak to a customers service advisor? The 'my O2' app does not seem to want to connect Thanks
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Ray McCreath 💙💛
(@raymccreath) reported
from
Hamilton, Scotland
So @O2 was told last Tuesday account would be refunded in 72 hours, that expired 74 hours ago... can't get hold of customer services as line says "we tried to get hold of you but were unable to do so, don't worry we will try again" and hangs up on me...
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Melissa Gillen - Wellbeing Coach 🏴
(@Mel_Gillen22) reported
from
Glasgow, Scotland
@O2 Still waiting for support. Been on the app, still waiting for an advisor, been on hold on the phone... The advisor on the Dm couldn't help either... Only want to upgrade 🙄This is not great is it,
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 No network in Central Scotland? Can you please advise?
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Quantum Skyline
(@QuantumSkyline) reported
from
Motherwell, Scotland
@officialgarymc @O2 I'm off as soon as this is over. Worst network performance I've ever seen, and I mean all over Lanarkshire and Glasgow.
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Ray McCreath 💙💛
(@raymccreath) reported
from
Hamilton, Scotland
@sumazonSW @O2 That's not a bad idea, amazon can deliver a printed t shirt on Monday, Tuesday I'll be in an o2 shop in Glasgow
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Quantum Skyline
(@QuantumSkyline) reported
from
Coatbridge, Scotland
@Ross_Zombie @O2 That massively populated thoroughfare of wades upon wades of O2 users all splitting the signal between us. Literally me and auld Tom on his way up to the bookies in his mobility scooter up the street tonight.
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Jane Chittick💙
(@JaneChittick) reported
from
Glasgow, Scotland
Anyone else on @O2 have no service?
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Kelly Cook 🌈❤🏃♀️🍺💙🏴🇬🇧
(@zippy30) reported
from
Hamilton, Scotland
@O2 Hi can you help me got a new contract but would like to keep my current number which i have from you
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Taylor Young
(@TaylorYoungTY) reported
from
Stepps, Scotland
@O2 Paused it? What do you mean? What if the issue isn't resolved by midnight?
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HM Maintenance
(@Howard_Marsh) reported
from
Falkirk, Scotland
@O2 No network or calls all of Glasgow and Falkirk
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Gazray 👻
(@Gazray) reported
from
Glasgow, Scotland
@O2 why is your signal truly utterly diabolical
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ItsNotSoBaddd
(@ItsNotSoBaddd) reported
from
Barrhead, Scotland
@O2 hi, I find it hard to locate the calendar ~ the one with different doors you open on-line and their are different offers each day? Everytime I leave the app then go back I find it next to impossible to locate?? Any tips?? Links?? I have no issues with anything else.
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Alison Hardie
(@AlisonIHardie) reported
from
Kirkintilloch, Scotland
@simonhouston68 @O2 I reckon u need to get them to accept your messages are a complaint, insist they treat it as one and then ask them when they 'started the clock' in terms of issuing you with a deadlock letter. Get that and then take it to Ofcom. Sounds utterly ridiculous to credit you, not repay!
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Ray McCreath 💙💛
(@raymccreath) reported
from
Hamilton, Scotland
@o2 absolutely shocking customer service... overcharged on bill by nearly £1800 and been trying to get money back. O2 have admitted error but to date have been unable to get refund. Another 45 mins on phone today and still cannot tell me when money is coming back.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Adeola Omisore
(@Ade88ola) reported
O2 customer centre: shameful abrogation of duty, lower than low, 45 mins waiting for response to calls; cut off immediately before one can speak, the another 32 mins wait same thing @Ofcom how does @O2 get away with this exceedingly poor service?
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David
(@David77353500) reported
@O2 why do you have such poor customer service? I need my PAC code and can't get it. I have been on 2 separate long calls and have been hung up on.
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Elisa
(@elisaescapes) reported
@O2 I am switching from 02 PAYG to Pay Monthly and I want to keep my old phone number. The online form to make the request keeps giving me an error when I try to save and submit the request. Is this something you can help me with?
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Nicola Maddox
(@NicolaMaddox6) reported
@O2 I only started the complaint in June 2019. Not that long ago then.
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Ayomide Isreal
(@EDIMOYA906) reported
@O2 a customer sale called me on an offer free 3month unlimited text and data After l could opt out , she said it would be easier too set up direct debit . The sim was delivered too my home but l didn't use the sim. Cancelled my direct debit. got a letter today saying 658 debt.
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VAS LEON
(@thisisvasleon) reported
@o2 help your boy out please G! Everytime it says 4G it’s calm. It works. Anytime I see 5G on my screen it’s lacking. Not working. 5G honestly needs to pattern up. How we fixing this issue? It’s been years now. 🧐
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Jonas Twothieves
(@2thieves) reported
@O2 What other phone company denies service for long periods of time, endangering health and financial wellbeing?
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Jay T
(@JayT6688) reported
Been an @O2 customer for over 20 years and I ring up to accept a quote from before NY and they refuse to honour it and stuck another £7 on a month. Joke of a company. Leaving asap
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Will Nicholls
(@WRNicholls) reported
@O2 2/2 but because it’s not working on O2 yet, I imagine that’ll delay the port back to EE. The initial port to O2 was completed on 4th jan, then failed that night.
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Nicola Maddox
(@NicolaMaddox6) reported
@O2 O2: The never ending refund saga.