O2 Outage Report in Moodiesburn, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Moodiesburn, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Moodiesburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Moodiesburn, North Lanarkshire, Scotland
The most recent O2 outage reports came from the following cities: Falkirk, Glasgow, Hamilton and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Moodiesburn, Scotland
Latest outage, problems and issue reports in Moodiesburn and nearby locations:
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Terrybhoy☘💚
(@terrybhoy82) reported
from
Glasgow, Scotland
@O2 bad customer service paid my bill online on bill date.. and still cut me off tried to call and cant speak to sum1 offer me disney+ free for 6mnthe but then bill me for it #badservice
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Gazray 👻
(@Gazray) reported
from
Kirkintilloch, Scotland
@O2 hiya, I don’t want to call and block your phone lines but can someone from customer service dm me so I can find out why my bill has went up.
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Johnny Main
(@ajohnmain) reported
from
East Kilbride, Scotland
@O2 Hi, just wondering if there are any monthly contracts for less than 36 months as seems to be the norm on your website. I don't want to be tied in for 3 years so looking for a shorter contact or will leave you after 20 years of being a customer. Thanks.
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.
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Lorraine
(@Wolf_Q4) reported
from
Barrhead, Scotland
Hey @O2 can you help? I got an email saying to view my bill, but as a new customer who hasn't received handset & I dont have a phone no yet (ordered online) I can't sign up or access your services. Also you have "shut down (y)our email support service" apparently any suggestions?
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 Here we have @O2 going through the motions and doing nothing substantive to resolve my issue.
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Laura Gray
(@lauraxmx28) reported
from
Slamannan, Scotland
@O2 Cannot thank manager Chris & the rest of his team at the Falkirk store enough. Went above & beyond all my expectations, provided amazing customer service & genuinely left me feeling like they truly cared about me as a customer. Very happy, will certainly return to store again
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 PS I have been a loyal customer for around 12 years.
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Scott Monty
(@scottmonty85) reported
from
Glasgow, Scotland
@O2 actually think it’s acceptable to offer me £10 ‘compensation’ for having no service from my work for 5 weeks!! Safe to say I declined. Contract up next month anyway @O2CxFb
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Graeme mackie
(@mackbhoy) reported
from
Glasgow, Scotland
Have just moved back to @O2 and wanted confirmation that my PAC code was being processed, however it appears that both chat and calls are too busy to help. Not the best of starts😐
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jade
(@2916jade) reported
from
Glasgow, Scotland
@O2 I’ve been trying to get on live chat for ages But I can’t find it and I rly need help with something ASAP help x
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 There is nowhere on your website or on correspondence a customer service phone number where this can be sorted. That is frustrating. To issue default notices when the account is net clear is a disgrace. Please DM with a phone number where I can resolve this.
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 It's blurry from 1x to 5x. Anything under and over works. The super Macro works. Huawei have said its a known issue they are trying to resolve via update/patch. Tried all resets. I now have a contract phone I bought for the amazing camera being useless.
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☾*:・нαуℓєу∴
(@__hatherell) reported
from
Glasgow, Scotland
@O2 had a contactless payment amount come out of my account at £15.30 and the transaction is listened as “day to day O2”.... what is this !? Never seen it before - am I being thick?
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
Ni'm heading to @O2 shop to cancel the WiFi hub. Touch and go whether I cancel the phone which is due for upgraded anyway. Not the first time I've had difficulty with O2 and no sensible access to customer service.
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🏴🇬🇧💕🌹 Chrissy 🌹💕🇬🇧🏴
(@Mad_Scots_Wench) reported
from
Motherwell, Scotland
@O2 customer services attitude is an absolute disgrace! 🤬🤬Complaint going in to #Oftel.
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Katie McAleer
(@KatieMcAleer2) reported
from
Bonnybridge, Scotland
@O2 is your network down? My da can’t make or receive calls
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Sean Kelly
(@seanpdkelly) reported
from
Coatbridge, Scotland
@O2 - Been trying to sort out 2 fraudulent accounts that has been open in my grandparents name! It's been over a month and I'm still not being helped. What a joke of a service. Store allowed 2 fraudulent accounts to be open and don't care to help, customer service not interested
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 I'd be very wary of @O2. Deals are good but in my experience customer service is atrocious
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Adam Armour-Florence
(@Miami_Delights) reported
from
Glasgow, Scotland
@O2 hi folks. I currently can't login to my O2 on the app or in the website. Won't let me through to an advisor when I call 202. Looking to upgrade my mobile since you sent me a text to have it paid off early to upgrade. Please help.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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abena
(@itsnadine_) reported
@O2 No it just never works this has been going of your years, your price keeps increasing and there’s no improvements. This is woeful customer service ridiculous.
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Claudia
(@Clauds84) reported
@O2 I was misled by o2 customer service shop- told to pay off device to upgrade and you don’t sell 12pro max anymore, was asked for id and passwords. Wasn’t given 5G SIM card please contact me as I have paid alot of money when I shouldn’t have had to
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Gemini 🥭
(@crybaby_gem) reported
@O2 I have a student discount code from UNiDAYS to get an Apple Watch SE for £12.50 a month, but the code doesn’t work when added to basket - can you advise as to why? This offer expires tomorrow so keen to get it sorted but can’t get through to support
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Matt Bruton
(@fun2learn2be) reported
@O2 you’ve cut me off for not paying my bill, yet it was paid. Your customer services phone number terminated the call no matter what option is selected and your web chat doesn’t work. Is Twitter really the place to do this?
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Stuart Roach
(@roach_stuart) reported
@O2 why have we had no 4g coverage in our area for weeks now? Your website just says the area is busy but there has never been an issue before. It's not just my phone effected either
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Jillian
(@AbcdSarah) reported
@O2 why do I continue to have no signal? Very frustrating
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Helan bunker
(@helan_bunker) reported
Shocking signal lately from @O2 yet they say there’s no problem. We have had emergency calls only and we’re not the only ones in the area either
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Mark Steven Cooper
(@MarcoStevenco) reported
Good Afternoon @O2 I have attempted to contact you several times today each time being cut off from your automated service and live web chat. 4 hours of trying in order just to set a spend cap that I’d initially asked for anyway. Utterly disgusting customer service
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Simon
(@Lava087) reported
@O2 ever since I switched from a 4G SIM to a 5G SIM, my signal is shocking at home. I don't have 5G in my area and even when I turn 5G off, I'm only getting one bar of signal, calls constantly drop. Can I switch back to a 4G SIM? #Help
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Danny Blackwell
(@Fire_Cafc) reported
@AbcdSarah @O2 I’ve had no signal for 4 days on my phone . They’ve said it’s a mast issue by mine but it’s not working anywhere I go with it