O2 Outage Report in East Kilbride, South Lanarkshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in East Kilbride, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in East Kilbride and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near East Kilbride, South Lanarkshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow, Darvel, Erskine, Hamilton and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Darvel |
Phone | |
| Glasgow |
Internet | |
| Erskine |
Phone | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near East Kilbride, Scotland
Latest outage, problems and issue reports in East Kilbride and nearby locations:
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@kellyxxxkelly @O2 Mine started working this morning. That's what I got told in store last weekend. I'd activated the esim correctly but the start date of the watch was down as today.
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Maryjane
(@maryjane_sings) reported
from
Glasgow, Scotland
@O2 is your service down in Glasgow? Tried restarting my phone, not getting anything
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Thomas Allan
(@Tamus1314) reported
from
Glasgow, Scotland
Been on hold trying to get through to @O2 customer services. ‘In a queue’ for nearly an hour. Shambles.
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Iain Montgomery
(@H0raceWimp) reported
from
Glasgow, Scotland
@O2 Is there any option that allows me to ask a question and have it at least recognised, never mind answered? Your bots are useless and I've given up waiting to talk to someone thousands of miles away.
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Jitendra Pathariya🇮🇳🏴
(@jpathariya) reported
from
Glasgow, Scotland
@O2 I sent more details in DM. Kindly can you please help as my services still not resumed.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 I would usually explain to the customer how our terms made it clear it was customers responsibility to end contract and also ofcom etc also advise customers to check banks accs regularly and monitor DDs. Then offer a max of 12 months refund as gesture of goodwill and close acc.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 I can't speak for them personally, however most contract T&Cs do state that after the minimum term ends its up to the customer to make contact and give notice. If its been years and you've not been looking at your bank then it's not their fault. Partial refund as goodwill maybe.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 Perhaps I've experienced both sides of the situation as a customer and an employee dealing with such things. The network I worked for as much as there were processes to follow things were mostly left to us to decided the outcome as we were top teir complaints.
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Iain Montgomery
(@H0raceWimp) reported
from
Glasgow, Scotland
@O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 Well O2 systems are all automated. People don't sit and monitor accounts. If you requested to cancel and they have notes confirming this and they didn't do it then the issue is theirs to fix and refund. I used to be customer relations for a different mobile network.
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Gary Weldon
(@UbuntuBhoy) reported
from
Glasgow, Scotland
Trying to switch a number from an @O2 account to a new @O2 account in my daughter's name is proving impossible. Have the PAC so you would imagine it would be straightforward, but no, it's seems transferring within the network makes things harder. 3 days on and nothing.
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Christopher
(@MrShortFry) reported
from
Glasgow, Scotland
@O2 network issues test
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Theresa McG 🏴🍀🏴🍀
(@TheresaMcG19) reported
from
Glasgow, Scotland
@RobertJonesCFC @O2 Mine was defo them but if not sure hang up. They usually follow it up with a text confirming it is them
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GreenImp 3.5% 🏴🏳️🌈 #FBPE
(@CarrieG979) reported
from
Newmilns, Scotland
Hey @O2 any idea why someone added £7.50 a month insurance to my account? This wasn't requested and I don't require any as my phone is nearly 3 years old. If it breaks or dies I will just get a new one. Please refund or I will make a complaint.
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Andrew
(@AMontguire) reported
from
Glasgow, Scotland
@O2 I need help with a plan I have with you the monthly payment isn’t what I signed up for
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𝐌𝐚𝐭𝐭𝐡𝐞𝐰 𝐌𝐜𝐋𝐢𝐬𝐭𝐞𝐫
(@MatthewMcLister) reported
from
Renfrew, Scotland
Is @O2 down in Glasgow? No reception after several resets.
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Jitendra Pathariya🇮🇳🏴
(@jpathariya) reported
from
Glasgow, Scotland
Hello @O2 I lost my network after porting my old number to O2, my old school m not working, O2 sum (also eSim) not working. Can you please urgently help?
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Rachael S
(@RachaelS16) reported
from
Strathaven, Scotland
@O2 I need help with two phones saying SIM not provisioned and can't find live chat on 02 app
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Pauline Cameron
(@smiles333) reported
from
Erskine, Scotland
@O2 why is no one contacting me re my issue?? Not impressed
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Iain Montgomery
(@H0raceWimp) reported
from
Glasgow, Scotland
@O2 Trying to clarify an issue with my account. My O2 is no help, and your phone lines are equally useless. What am I supposed to do?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ginger Tucci
(@Ginger_Tucci) reported
@CodeAmidCoffee @O2 @EE At least on EE you can use you phone - the reception is great on my iPad & my work phone on EE - o2 are charging a premium for a service they can’t provide & is unusable.
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Ewan Tracey
(@GOakleyCCStatto) reported
Well done to @O2 , after signing a disabled pensioner to two contracts they didn’t want. Now your instruction to them is “get the account holder to contact us through Twitter or Instagram” what terrible service and information.
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Paul Cadd
(@Titanium_Boy) reported
@O2 So I've been with you 14 months & had nothing but poor connectivity, slow network & limited reception. You send me an increase letter for 17.3% making increases since I joined 30%.In June when my contract runs out it will be no thanks @GarethTurpin you are just not delivering
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𝗣𝗮𝘂𝗹 (Sign name: Puppet) 🇺🇦💙💛
(@CodeAmidCoffee) reported
@Ginger_Tucci @O2 @ee want 14.4%. Robbing bastards!! The staff won't get that it pay rises. Apparently I'm essentially paying for infrastructure as more people join the network. Not at those prices!! I'll be going SIM only when I'm out of contract to save some money!
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Bethan Guy
(@bethanlguy) reported
@O2 hi. Can someone help me with my account pls. Recent email re. Price changes says my current price should be £12 yet you’re taking £16.75 each month. It states new price will £14.07. Something is not right somewhere
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Em
(@Em_fidich) reported
@O2 can’t collect my order from store as my ID is out of date (didn’t realise before ordering) tried to cancel and reorder and it’s taking ages. unable to divert order to home delivery. Absolute nightmare and I need my new phone urgently. Anything I can do to speed up the process
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Ki Mate 🔄🧡
(@omgitskiara_) reported
@O2 hey, I need to talk to someone but can’t get through to anyone on the live chat on the app. Could you help?
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Colin Clark MA
(@colinctclark) reported
@O2 I tried to go through O2's chat online but it took so long to get any responses I gave up. Not a good service.
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Robbie Khan
(@robbiekhan) reported
@O2 That's 3 times this evening I've called customer services, and each time they have disconnected the call the moment I enquire about leaving o2 due to the ridiculously poor 4G speeds. Why is CS this difficult with o2?
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Chris Webb💙
(@Chris22Webb) reported
@O2 Given up after 1 hour and 45 minutes. Not acceptable. I was calling on behalf of my daughter in the US because you have doubled, yes doubled, her monthly tariff on the phone she keeps for when she’s home. Is this why you are busy? Other people trying to cancel too?