O2 Outage Report in East Kilbride, South Lanarkshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in East Kilbride, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in East Kilbride and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (26%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near East Kilbride, South Lanarkshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow and Paisley.
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Community Discussion
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O2 Issues Reports Near East Kilbride, Scotland
Latest outage, problems and issue reports in East Kilbride and nearby locations:
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jimjamsrulestheworld (@jimjamsrules) reported from Glasgow, Scotland
@O2 no one to talk to at o2 and im constantly charged £4.99 by Lasevia ltd. This is bad on o2’s behalf!!!!
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland
@O2 I'd be very wary of @O2. Deals are good but in my experience customer service is atrocious
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jade (@2916jade) reported from Glasgow, Scotland
@O2 I’ve been trying to get on live chat for ages But I can’t find it and I rly need help with something ASAP help x
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Scott Monty (@scottmonty85) reported from Glasgow, Scotland
@O2 actually think it’s acceptable to offer me £10 ‘compensation’ for having no service from my work for 5 weeks!! Safe to say I declined. Contract up next month anyway @O2CxFb
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☾*:・нαуℓєу∴ (@__hatherell) reported from Glasgow, Scotland
@O2 had a contactless payment amount come out of my account at £15.30 and the transaction is listened as “day to day O2”.... what is this !? Never seen it before - am I being thick?
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Adam Armour-Florence (@Miami_Delights) reported from Glasgow, Scotland
@O2 hi folks. I currently can't login to my O2 on the app or in the website. Won't let me through to an advisor when I call 202. Looking to upgrade my mobile since you sent me a text to have it paid off early to upgrade. Please help.
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Nicola Gunn (@NicolaGunn_) reported from Strathaven, Scotland
@O2 trying to call your customer service to make a final payment as I have switched networks and your automated line keeps saying goodbye and hanging up on me... can’t pay my bill if I can’t get through...
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland
@O2 PS I have been a loyal customer for around 12 years.
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Callum Patterson (@BroadcastCallum) reported from Paisley, Scotland
@O2 Hey help solve this situation please and contact @kwilson1460 ASAP -
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Jodie Keatings (@jodstar80) reported from Clydebank, Scotland
@O2 not a happy customer was on an online chat yesterday got cut off and still waiting/trying to speak with a team member. Not great service especially when looking at an upgrade and a new Apple Watch
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Graeme mackie (@mackbhoy) reported from Glasgow, Scotland
Have just moved back to @O2 and wanted confirmation that my PAC code was being processed, however it appears that both chat and calls are too busy to help. Not the best of starts😐
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Lorraine (@Wolf_Q4) reported from Barrhead, Scotland
Hey @O2 can you help? I got an email saying to view my bill, but as a new customer who hasn't received handset & I dont have a phone no yet (ordered online) I can't sign up or access your services. Also you have "shut down (y)our email support service" apparently any suggestions?
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland
@O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland
@O2 Here we have @O2 going through the motions and doing nothing substantive to resolve my issue.
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Johnny Main (@ajohnmain) reported from East Kilbride, Scotland
@O2 Hi, just wondering if there are any monthly contracts for less than 36 months as seems to be the norm on your website. I don't want to be tied in for 3 years so looking for a shorter contact or will leave you after 20 years of being a customer. Thanks.
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland
@O2 There is nowhere on your website or on correspondence a customer service phone number where this can be sorted. That is frustrating. To issue default notices when the account is net clear is a disgrace. Please DM with a phone number where I can resolve this.
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🏴🇬🇧💕🌹 Chrissy 🌹💕🇬🇧🏴 (@Mad_Scots_Wench) reported from Motherwell, Scotland
@O2 customer services attitude is an absolute disgrace! 🤬🤬Complaint going in to #Oftel.
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland
Ni'm heading to @O2 shop to cancel the WiFi hub. Touch and go whether I cancel the phone which is due for upgraded anyway. Not the first time I've had difficulty with O2 and no sensible access to customer service.
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Sean Kelly (@seanpdkelly) reported from Coatbridge, Scotland
@O2 - Been trying to sort out 2 fraudulent accounts that has been open in my grandparents name! It's been over a month and I'm still not being helped. What a joke of a service. Store allowed 2 fraudulent accounts to be open and don't care to help, customer service not interested
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Terrybhoy☘💚 (@terrybhoy82) reported from Glasgow, Scotland
@O2 bad customer service paid my bill online on bill date.. and still cut me off tried to call and cant speak to sum1 offer me disney+ free for 6mnthe but then bill me for it #badservice
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Blackwood 💙 (@emmmmmms11) reported
@VodafoneUK you are about to lose a customer to @O2 due to your complete incompetence I am disgusted with you
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DayLafai (@DayLafai) reported
@djcue1986 @O2 @Apple Same here mast is down apperently, butu its not its because of their merger with vodaphone. I can see many people just cancelling and not paying them.
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Jon Payne (@MrJonPayne) reported from Bristol, England
For weeks and weeks @O2 have failed to close an account they know to be fraudulent and now they're chasing us AGAIN for a £5,000 bill which ISN'T OURS. Any ideas how we can get some help with this @BBCWatchdog?
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richard ramadhin (@RamadhinRichard) reported
@O2 I have been complaining to o2 since November, multiple phone calls every month, still nothing has been done to resolve my problem, still waiting for a call back from customer service manager since December 22nd. Is this normal?
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妖瓜 (@SuccessZhang) reported
@O2 I live in Birmingham, there is no signal for almost 10 days, why it cost you so long a time to fix the masts?
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Charles Frake (@charliefrake) reported
@O2 Hey O2. Some help would be great or you'll probably lose two long-standing customers very soon...
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妖瓜 (@SuccessZhang) reported
@Lauuurraaaax @O2 Hi! Where do you live? Which software did you use to test the signal?
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Jeremy Rabinovitch (@jezrab) reported
@AEG_Presents I have been informed by @O2 that you are supposed to be handling a complaint I have involving accessibility tickets which I tried to buy for Disney on Ice at The 02 Arena. I have been fobbed off for over 2 weeks and the show was last weekend. I want a response asap
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Adam (@Adam84501837) reported
@O2 anyone thinking of joining this company - don't, I have dealt with some bad CS b4 but never on this scale. Joke of a company.
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Sophia Kearney (@phizwald) reported
@O2 having an absolute nightmare getting my phone delivered with you. Terrible way to start the contract. Need to speak to someone urgently today but I’m calling from three abroad and your abroad number on google doesn’t seem to be working how do I contact someone???