O2 Outage Report in East Kilbride, South Lanarkshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in East Kilbride, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in East Kilbride and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (23%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near East Kilbride, South Lanarkshire, Scotland
The most recent O2 outage reports came from the following cities: Paisley, Glasgow, Motherwell and Renfrew.
City | Problem Type | Report Time |
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Phone | ||
Total Blackout | ||
Internet | ||
Total Blackout | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near East Kilbride, Scotland
Latest outage, problems and issue reports in East Kilbride and nearby locations:
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@siward77 @HuaweiMobileUK @O2 I was thinking that. O2 are being sympathetic but beyond that no offers of any help. Huawei appear to still be in denial. Posted on their fb page and they replied and deleted my comment.
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Fiona Thorburn (@thorburn_fiona) reported from Stepps, Scotland
@O2 how do I cancel Disney+ payment?
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Stephen O'Donnell (@steve5424) reported from Cambuslang, Scotland
@O2 hey guys. I have a Galaxy S20+ 5G from you that I got in June last year. Since yesterday the volume down button has been feeling soft and spongy and no longer clicks all the time. What can I do about it?
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Martin Robertson (@Haggisthelord) reported from Uddingston, Scotland
@O2 Me too because I'm paying for a premium camera phone that can't be properly used as a camera phone. Worst experience in over 10 years of being an o2 customer.
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland
@O2 I'd be very wary of @O2. Deals are good but in my experience customer service is atrocious
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland
@O2 Here we have @O2 going through the motions and doing nothing substantive to resolve my issue.
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@O2 What is the repairs process? I need my phone for banking etc, how would I go about getting a replacement? I'm happy with the phone apart from. This issue. As a long term o2 customer I'd expect a little help.
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland
Ni'm heading to @O2 shop to cancel the WiFi hub. Touch and go whether I cancel the phone which is due for upgraded anyway. Not the first time I've had difficulty with O2 and no sensible access to customer service.
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Martin Robertson (@Haggisthelord) reported from Uddingston, Scotland
@SamsungUK @SamsungMobile is there a problem with overheating and sound issues on the S20 plus as I've just been told by @O2 and this is why it's taking longer to receive my new phone?
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@O2 It's blurry from 1x to 5x. Anything under and over works. The super Macro works. Huawei have said its a known issue they are trying to resolve via update/patch. Tried all resets. I now have a contract phone I bought for the amazing camera being useless.
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland
@O2 PS I have been a loyal customer for around 12 years.
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Lorraine (@Wolf_Q4) reported from Barrhead, Scotland
Hey @O2 can you help? I got an email saying to view my bill, but as a new customer who hasn't received handset & I dont have a phone no yet (ordered online) I can't sign up or access your services. Also you have "shut down (y)our email support service" apparently any suggestions?
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Nicola Gunn (@NicolaGunn_) reported from Strathaven, Scotland
@O2 trying to call your customer service to make a final payment as I have switched networks and your automated line keeps saying goodbye and hanging up on me... can’t pay my bill if I can’t get through...
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland
@O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland
@O2 There is nowhere on your website or on correspondence a customer service phone number where this can be sorted. That is frustrating. To issue default notices when the account is net clear is a disgrace. Please DM with a phone number where I can resolve this.
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@O2 Support had suggested clearing caches, deleting data, restarts etc. All tried. All failed. There are no service centres here in Scotland to take the phone to. There is clearly an known issue that has affected many p30 pro users after updates. It would appear to be firmware.
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Martin Robertson (@Haggisthelord) reported from Uddingston, Scotland
I wish this was a dream but... Has anyone else been told by @O2 that the reason their new @SamsungUK phone which was due to be delivered tomorrow is no longer in stock because the manufacturer wants to check overheating and sound issues before sending? No? Just me?
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sharonm (@Shazzermc94) reported from Glasgow, Scotland
Been on hold with O2 now for 48 mins @O2 customer service isn’t great today!
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@O2 My phone hasn't physically broken. It's faulted, as many other P30 pro users have experienced after an update. I need the use of my phone. This is a fault due to Huawei.
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@O2 You must see my frustration? I'm paying for a device that is no longer fit for purpose. A main feature no longer works. Your response is hoping @HuaweiUK release a fix soon. Huawei suggest I fix it myself. What has happened to customer service?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dane Hamer (@dhamer) reported
@O2 @o2businessuk EMERGENCY: I'm abroad in Spain atm and I can't get any mobile data. I've turned on data roaming, done all the other bits but still nothing - it's running me into trouble, I can't get around, got lost - can't communicate. PLEASE HELP
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J (@taIlsprite) reported
@O2 fix your service please
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Glenn macgregor (@Macgregor11) reported
@O2 The problem is I don't have a date or estimated time of delivery.
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Callum (@Callumreal1) reported
@O2 not such a good start for your new customer today. Told Pre-ordered (and deposit paid) phone was available to come in and collect but when I got there it wasn’t possible to proceed it today - need to come back tomorrow. Starting on bad terms here.
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Danny Farquhar (@farker87) reported
@O2 your network is terrible!
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Will Sturgess (@Willsturgess) reported
Thanks @O2 3 times phones been put down on me, including a manager putting the phone down on me! No one seems to want to help or get me back on contract with you! Maybe I should try a different provider who wants to help
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Stephen Evans (@jsdevans) reported
@O2 Deal with customer complaints instead of bribery to keep customers. Mr Unhappy
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fiona sinclair (@fiona26118329) reported
@O2 the customer services are driving me mad….. multiple calls, online chats and “WhatsApp” messages and despite all the different theories I have been given I still can’t activate VOLT benefits. I’m desperate to upgrade and can’t apply the benefits!!!
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Luke Staunton (@lukejstaunton) reported
@O2 Thanks, it looks like there is a mast down in the area which is what I suspected.
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Kaida (@Kaidasaurus) reported
@O2 I'm going to EE after my contract ends. Might be tempted to pay up early to finally get a decent signal