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O2 Outage Report in East Kilbride, South Lanarkshire, Scotland

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in East Kilbride, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in East Kilbride, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at O2

O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near East Kilbride, Scotland

The most recent O2 outage reports came from the following cities: Glasgow, and Newmilns.

CityProblem TypeReport Time
Glasgow Internet 4 days ago
Glasgow Internet 5 days ago
Glasgow Internet 7 days ago
Glasgow Phone 8 days ago
Glasgow Internet 10 days ago
Glasgow Total Blackout 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near East Kilbride, Scotland

Latest outage, problems and issue reports in East Kilbride and nearby locations:

  • QuantumSkyline
    Quantum Skyline (@QuantumSkyline) reported from Motherwell, Scotland

    @officialgarymc @O2 I'm off as soon as this is over. Worst network performance I've ever seen, and I mean all over Lanarkshire and Glasgow.

  • Gazray
    Gazray 👻 (@Gazray) reported from Glasgow, Scotland

    @O2 why is your signal truly utterly diabolical

  • AMontguire
    Andrew (@AMontguire) reported from Glasgow, Scotland

    @O2 I need help with a plan I have with you the monthly payment isn’t what I signed up for

  • graemeT2010
    graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland

    @O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia

  • graemeT2010
    graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland

    @O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help

  • gaylem1978
    Gayle Fitzpatrick (@gaylem1978) reported from Glasgow, Scotland

    @drewsy92 That’s very disappointing such a large network giving you such poor service for the money you’re paying monthly honey x. What can you do to assist @O2 ? It’s certainly giving me food for thought as I’m thinking of getting a new mobile contract over next few months!

  • H0raceWimp
    Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland

    @O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.

  • H0raceWimp
    Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland

    @O2 Is there any option that allows me to ask a question and have it at least recognised, never mind answered? Your bots are useless and I've given up waiting to talk to someone thousands of miles away.

  • nicmul84
    Nicola Mulholland (@nicmul84) reported from Renfrew, Scotland

    Anyone else’s @O2 signal been terrible for weeks😤

  • maryjane_sings
    Maryjane (@maryjane_sings) reported from Glasgow, Scotland

    @O2 is your service down in Glasgow? Tried restarting my phone, not getting anything

  • H0raceWimp
    Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland

    @O2 Trying to clarify an issue with my account. My O2 is no help, and your phone lines are equally useless. What am I supposed to do?

  • UbuntuBhoy
    Gary Weldon (@UbuntuBhoy) reported from Glasgow, Scotland

    Trying to switch a number from an @O2 account to a new @O2 account in my daughter's name is proving impossible. Have the PAC so you would imagine it would be straightforward, but no, it's seems transferring within the network makes things harder. 3 days on and nothing.

  • RachaelS16
    Rachael S (@RachaelS16) reported from Strathaven, Scotland

    @O2 I need help with two phones saying SIM not provisioned and can't find live chat on 02 app

  • jpathariya
    Jitendra Pathariya🇮🇳🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jpathariya) reported from Glasgow, Scotland

    Hello @O2 I lost my network after porting my old number to O2, my old school m not working, O2 sum (also eSim) not working. Can you please urgently help?

  • jpathariya
    Jitendra Pathariya🇮🇳🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jpathariya) reported from Glasgow, Scotland

    @O2 I sent more details in DM. Kindly can you please help as my services still not resumed.

  • Mel_Gillen22
    Melissa Gillen - Wellbeing Coach (@Mel_Gillen22) reported from Glasgow, Scotland

    @lannygillen @O2 @O2 disgraceful customer service

  • TheresaMcG19
    Theresa McG 🏴󠁧󠁢󠁳󠁣󠁴󠁿🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿🍀 (@TheresaMcG19) reported from Glasgow, Scotland

    @RobertJonesCFC @O2 Mine was defo them but if not sure hang up. They usually follow it up with a text confirming it is them

  • MrShortFry
    Christopher (@MrShortFry) reported from Glasgow, Scotland

    @O2 network issues test

  • Tamus1314
    Thomas Allan (@Tamus1314) reported from Glasgow, Scotland

    Been on hold trying to get through to @O2 customer services. ‘In a queue’ for nearly an hour. Shambles.

  • smiles333
    Pauline Cameron (@smiles333) reported from Erskine, Scotland

    @O2 why is no one contacting me re my issue?? Not impressed

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kellyxxxkelly
    kelly barlow (@kellyxxxkelly) reported

    @O2 you have sent me a normal sim pack with galaxy 4 watch not an esim pack. I have called customer service and they told me there us nothing they can do

  • quigdes
    Kevin Quigley (@quigdes) reported

    @O2 Yes. Your sales person said she could get the discount. O2 called her not the other way around so they knew she was already a customer so telling her she could get the loyalty discount was clearly untrue. Our business contracts are up soon. You have lost a customer.

  • ninsey_t
    janine (@ninsey_t) reported

    @O2 Why is my local area experiencing frequent 9hr long blackouts of no phone or 4g/WiFi signal? I'm paying for a service you aren't reliably delivering! Its incredibly inconvenient!

  • garethenglish86
    Gareth English (@garethenglish86) reported

    @O2 @SamsungUK Not a single person in customer service can help set my watch 4 with esim to the same phone number as my phone even after an hour on the phone! Any help please?

  • kellyxxxkelly
    kelly barlow (@kellyxxxkelly) reported

    @steve5424 @O2 No it doesn't as it wants me to scan a QR code which I don't have, I scanned every QR code that came with the watch and none of them work. I have tweeted o2 see if they can help, just not *** anything back yet. They were abit rubbish on the phone.

  • DavidRogers1989
    Dave Rogers (@DavidRogers1989) reported

    @O2 Only an hour for a reply, better service than the call centre, currently been on hold for 1 hour and 42 minutes #joke

  • DavidRogers1989
    Dave Rogers (@DavidRogers1989) reported

    @DwrCymru have you been giving tips to @O2 on customer service? Almost as long on hold and a promised call back that I'm still waiting on from both

  • kellyxxxkelly
    kelly barlow (@kellyxxxkelly) reported

    @O2 really not happy with the customer service I have received from o2

  • adamstoms
    Adam Toms (@adamstoms) reported

    Hey @O2 what’s going on in RG24, Mobile data is not working at all

  • john_mcquaide
    john mcquaide (@john_mcquaide) reported

    o2 online customer service is absymal @O2