O2 Outage Report in East Kilbride, South Lanarkshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in East Kilbride, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in East Kilbride, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (40%)
- Internet (32%)
- Total Blackout (22%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near East Kilbride, Scotland
The most recent O2 outage reports came from the following cities: Glasgow, and Newmilns.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
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TV | 1 day ago |
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Glasgow
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Internet | 6 days ago |
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Glasgow
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Internet | 7 days ago |
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Glasgow
|
Internet | 9 days ago |
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Glasgow
|
Phone | 10 days ago |
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Glasgow
|
Internet | 11 days ago |
Community Discussion
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O2 Issues Reports Near East Kilbride, Scotland
Latest outage, problems and issue reports in East Kilbride and nearby locations:
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𝐌𝐚𝐭𝐭𝐡𝐞𝐰 𝐌𝐜𝐋𝐢𝐬𝐭𝐞𝐫 (@MatthewMcLister) reported from Renfrew, ScotlandIs @O2 down in Glasgow? No reception after several resets.
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland@apakula @O2 Perhaps I've experienced both sides of the situation as a customer and an employee dealing with such things. The network I worked for as much as there were processes to follow things were mostly left to us to decided the outcome as we were top teir complaints.
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Andrew (@AMontguire) reported from Glasgow, Scotland@O2 I need help with a plan I have with you the monthly payment isn’t what I signed up for
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Thomas Allan (@Tamus1314) reported from Glasgow, Scotland@O2 what an absolute joke of a service. Set up a payment plan and pay it on time just to be repeatedly disconnected. Speak to payment management 3 times in 1 week to make sure you don’t get barred….and yet again , services barred!
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland@apakula @O2 Well O2 systems are all automated. People don't sit and monitor accounts. If you requested to cancel and they have notes confirming this and they didn't do it then the issue is theirs to fix and refund. I used to be customer relations for a different mobile network.
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland@apakula @O2 I would usually explain to the customer how our terms made it clear it was customers responsibility to end contract and also ofcom etc also advise customers to check banks accs regularly and monitor DDs. Then offer a max of 12 months refund as gesture of goodwill and close acc.
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GreenImp 3.5% 🏴🏳️🌈 #FBPE (@CarrieG979) reported from Newmilns, ScotlandHey @O2 any idea why someone added £7.50 a month insurance to my account? This wasn't requested and I don't require any as my phone is nearly 3 years old. If it breaks or dies I will just get a new one. Please refund or I will make a complaint.
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Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland@O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.
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Andrew Montguire (@AMontguire) reported from Glasgow, Scotland@O2 Need help with an account can’t speak to a agent on live chat as online says customer service is open until 10pm however when calling up seems not
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Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland@O2 Is there any option that allows me to ask a question and have it at least recognised, never mind answered? Your bots are useless and I've given up waiting to talk to someone thousands of miles away.
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Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland@O2 Trying to clarify an issue with my account. My O2 is no help, and your phone lines are equally useless. What am I supposed to do?
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland@apakula @O2 I can't speak for them personally, however most contract T&Cs do state that after the minimum term ends its up to the customer to make contact and give notice. If its been years and you've not been looking at your bank then it's not their fault. Partial refund as goodwill maybe.
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Niall Fitzgerald (@FitzerOfGlasgow) reported from Glasgow, Scotland@O2 I joined O2 this week and encouraged my wife to do the same. You have now screwed up her number port causing havoc in her business, damaging her livelihood and causing upset to vulnerable family we care for. Advisors just make baseless promises and lie when we call. #Fail
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Niall Fitzgerald (@FitzerOfGlasgow) reported from Barrhead, Scotland@O2 Contacted O2 several times now. Different timescale given each time. 'Another team will investigate and get back to you'. Meanwhile the damage to our business and family life gets worse. Wish we had never heard of O2
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Hugh Toner (@scoobyhugh8) reported from Glasgow, Scotland@O2 the service is rubbish how do I go about cancelling the contract
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland@kellyxxxkelly @O2 Mine started working this morning. That's what I got told in store last weekend. I'd activated the esim correctly but the start date of the watch was down as today.
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Thomas Allan (@Tamus1314) reported from Glasgow, ScotlandBeen on hold trying to get through to @O2 customer services. ‘In a queue’ for nearly an hour. Shambles.
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland@O2 I'm still not able to make recieve calls on my new watch. I activated the esim but the watch is still showing as emergency calls only. Not connected to network.
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Rachael S (@RachaelS16) reported from Strathaven, Scotland@O2 I need help with two phones saying SIM not provisioned and can't find live chat on 02 app
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Cann (@TC47732679) reported@O2 why are ignoring my complaint? Your phone mast is broke, you answer use WiFi which is not supplied by yourselves. Why should I pay for a service you are not providing?? Escalate this to a manager #complaint #o2
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Becky (@BeckyMarson) reported@O2 no signal in Sheffield S10
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Simon O'Hara (@simon_ohara) reported@O2 Hi there, I’ve been held in a queue now for 50mins on your customer service line. Just trying to sort out a contract cancellation. Any idea when my call will be answered??
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sammie (@xxxsammiexxxxx) reported@O2 how can I get a booster or someone to boost the network coverage in my area. As I’m getting no signal in my household I’m living on WiFi #CustomerServic #o2
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Aaron (@azzamelion123) reported@VMO2News @virginmedia @O2 Worst company I have ever dealt with, waiting for a call back from customer service for over 2 months after Fraudulently being signed up for a 18mth contract without my knowledge by a member of their staff!! Called them 9 times and no one ever calls you back. Avoid at all costs!
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Kirstie Ashworth (@tigger17) reported@O2 All I need is a proof of usage form so I can submit a damage claim for my phone, but proof of usage isn't a phrase your automated system seems to be aware of.
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Shelley Marie (@SorryNaaaTsorry) reported@O2 your customer service is absolutely appalling 4 calls with half an hour waits have been cut off by your staff!!!
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Craig (@Trothylad) reportedDesperately trying to speak to @O2 on the phone, every time I choose an option the lady goes ‘thanks, bye’ and hangs up. Can anyone help?
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Chloé Nicole Yates (@chlo_yates95) reportedOnce again absolutely abysmal service from @O2 Can someone actually tell me of a decent phone company that actually help you when you've got a query?
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Jessicca Teanby (@JessiccaTeanby) reported02 signal is rubbish I haven't had proper signal for weeks so what am I paying £50 for ? @O2