O2 Outage Report in East Kilbride, South Lanarkshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in East Kilbride, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in East Kilbride and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near East Kilbride, South Lanarkshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow, Airdrie, Wishaw, Hamilton, High Blantyre, Paisley and Stepps.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Phone | |
| Glasgow |
Phone | |
| Glasgow |
||
| Airdrie |
Phone | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near East Kilbride, Scotland
Latest outage, problems and issue reports in East Kilbride and nearby locations:
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 I would usually explain to the customer how our terms made it clear it was customers responsibility to end contract and also ofcom etc also advise customers to check banks accs regularly and monitor DDs. Then offer a max of 12 months refund as gesture of goodwill and close acc.
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Stephen O'Donnell
(@steve5424) reported
from
Cambuslang, Scotland
@O2 hey guys. I have a Galaxy S20+ 5G from you that I got in June last year. Since yesterday the volume down button has been feeling soft and spongy and no longer clicks all the time. What can I do about it?
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 Perhaps I've experienced both sides of the situation as a customer and an employee dealing with such things. The network I worked for as much as there were processes to follow things were mostly left to us to decided the outcome as we were top teir complaints.
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Niall Fitzgerald
(@FitzerOfGlasgow) reported
from
Barrhead, Scotland
@O2 Contacted O2 several times now. Different timescale given each time. 'Another team will investigate and get back to you'. Meanwhile the damage to our business and family life gets worse. Wish we had never heard of O2
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Thomas Allan
(@Tamus1314) reported
from
Glasgow, Scotland
Been on hold trying to get through to @O2 customer services. ‘In a queue’ for nearly an hour. Shambles.
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GreenImp 3.5% 🏴🏳️🌈 #FBPE
(@CarrieG979) reported
from
Newmilns, Scotland
Hey @O2 any idea why someone added £7.50 a month insurance to my account? This wasn't requested and I don't require any as my phone is nearly 3 years old. If it breaks or dies I will just get a new one. Please refund or I will make a complaint.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 Well O2 systems are all automated. People don't sit and monitor accounts. If you requested to cancel and they have notes confirming this and they didn't do it then the issue is theirs to fix and refund. I used to be customer relations for a different mobile network.
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Andrew
(@AMontguire) reported
from
Glasgow, Scotland
@O2 I need help with a plan I have with you the monthly payment isn’t what I signed up for
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𝐌𝐚𝐭𝐭𝐡𝐞𝐰 𝐌𝐜𝐋𝐢𝐬𝐭𝐞𝐫
(@MatthewMcLister) reported
from
Renfrew, Scotland
Is @O2 down in Glasgow? No reception after several resets.
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Christopher
(@MrShortFry) reported
from
Glasgow, Scotland
@O2 network issues test
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Iain Montgomery
(@H0raceWimp) reported
from
Glasgow, Scotland
@O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@O2 Need help with an account can’t speak to a agent on live chat as online says customer service is open until 10pm however when calling up seems not
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@O2 I'm still not able to make recieve calls on my new watch. I activated the esim but the watch is still showing as emergency calls only. Not connected to network.
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Hugh Toner
(@scoobyhugh8) reported
from
Glasgow, Scotland
@O2 the service is rubbish how do I go about cancelling the contract
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@kellyxxxkelly @O2 Mine started working this morning. That's what I got told in store last weekend. I'd activated the esim correctly but the start date of the watch was down as today.
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Iain Montgomery
(@H0raceWimp) reported
from
Glasgow, Scotland
@O2 Trying to clarify an issue with my account. My O2 is no help, and your phone lines are equally useless. What am I supposed to do?
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Niall Fitzgerald
(@FitzerOfGlasgow) reported
from
Glasgow, Scotland
@O2 I joined O2 this week and encouraged my wife to do the same. You have now screwed up her number port causing havoc in her business, damaging her livelihood and causing upset to vulnerable family we care for. Advisors just make baseless promises and lie when we call. #Fail
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 I can't speak for them personally, however most contract T&Cs do state that after the minimum term ends its up to the customer to make contact and give notice. If its been years and you've not been looking at your bank then it's not their fault. Partial refund as goodwill maybe.
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sharonm
(@Shazzermc94) reported
from
Glasgow, Scotland
Been on hold with O2 now for 48 mins @O2 customer service isn’t great today!
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Thomas Allan
(@Tamus1314) reported
from
Glasgow, Scotland
@O2 what an absolute joke of a service. Set up a payment plan and pay it on time just to be repeatedly disconnected. Speak to payment management 3 times in 1 week to make sure you don’t get barred….and yet again , services barred!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jenna MacDonald
(@JeMac999) reported
@O2 Hello, Husband bought a new phone with an O2 contract, received today. We requested his number to ported but it was not actioned. Where the link is to re-request the Porting? Can't get through to Customer services.
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TR€ACL€ :)
(@zoesagrott) reported
@O2 how come I've suddenly got no signal but my daughter is on the same network and hers is fine? No calls, texts, data nothing
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TR€ACL€ :)
(@zoesagrott) reported
@O2 I need to know what's going on, I have medical issues and without my phone working I could be in trouble.
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Phil Ball
(@PhilBal90589570) reported
@O2 you need get your staff back into work. This pretending to work from home is not working. 3 times you have hung up on me after fighting through that stupid automated system. #noidontwanttotalkaboutmybloodybill
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Michael Robert Richa
(@richa_michael) reported
@O2 I think all 02 customers should en masse suspend there payments until 02 get their act together 6 months I've been arguing with them to give me the service I pay for and need due to ill health and I'm being fobbed off and from what I've seen I'm not the only one
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Jenna MacDonald
(@JeMac999) reported
@O2 Husband bought a new phone with an O2 contract, received today. Port requested and a PAC number given, no transfer date. Can you tell me where the link is to re-request the Porting? Can't get through to Customer services x 2 for over 1 hour each time.
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Michael Robert Richa
(@richa_michael) reported
@O2 @becky_snellin How long is it going to take you to sort the problems that this company has got compensation to all your customers and a mass exodus from you is another problem your going to have to deal with. Breach of contract let's see what happens
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Niki Mack
(@Niki_Mack) reported
@O2 I am unable to update details in my account. I can login on A browser but somehow you have the wrong email address and mobile number registered, so I can't receive verifications to update my details. Because my email is somehow wrong I can't login on the app.
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Lauren ✨
(@laaur3nxox) reported
@O2 your data service is so unbelievably SHITE like it’s not even funny how bad it is?
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Danny Dooney
(@DannyDooney) reported
@O2 Your helpline has had me waiting 2 hours after one of your agents scammed me earlier this morning offering a discount but has not done this but purchased an I phone via my account instead! Appalling customer service, complete joke.