O2 outages and service status in East Kilbride, Scotland
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- O2 generated 0 outage signals in the last 24 hours around East Kilbride, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout, Internet, and Phone.
- Total Blackout (53%)
- Internet (37%)
- Phone (11%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in East Kilbride, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in East Kilbride, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near East Kilbride, Scotland
The most recent O2 outage reports came from the following cities: Glasgow.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 8 days ago |
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Internet | 10 days ago |
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Internet | 10 days ago |
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Internet | 10 days ago |
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Internet | 11 days ago |
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Internet | 12 days ago |
Community Discussion
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O2 Issues Reports Near East Kilbride, Scotland
Latest outage, problems and issue reports in East Kilbride and nearby locations:
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, ScotlandNi'm heading to @O2 shop to cancel the WiFi hub. Touch and go whether I cancel the phone which is due for upgraded anyway. Not the first time I've had difficulty with O2 and no sensible access to customer service.
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland@O2 What is the repairs process? I need my phone for banking etc, how would I go about getting a replacement? I'm happy with the phone apart from. This issue. As a long term o2 customer I'd expect a little help.
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Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland@O2 Is there any option that allows me to ask a question and have it at least recognised, never mind answered? Your bots are useless and I've given up waiting to talk to someone thousands of miles away.
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Noel Tait 🎄🎅🏼 (@NelllyTait) reported from Glasgow, ScotlandGenuinely @O2 are the worst customer service company in the UK. Cannot wait to join another service and never hear take that on hold ever again 🤢
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Sean Kelly (@seanpdkelly) reported from Coatbridge, Scotland@O2 - Been trying to sort out 2 fraudulent accounts that has been open in my grandparents name! It's been over a month and I'm still not being helped. What a joke of a service. Store allowed 2 fraudulent accounts to be open and don't care to help, customer service not interested
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland@apakula @O2 I would usually explain to the customer how our terms made it clear it was customers responsibility to end contract and also ofcom etc also advise customers to check banks accs regularly and monitor DDs. Then offer a max of 12 months refund as gesture of goodwill and close acc.
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Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland@O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.
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Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland@O2 Trying to clarify an issue with my account. My O2 is no help, and your phone lines are equally useless. What am I supposed to do?
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Nicola Gunn (@NicolaGunn_) reported from Strathaven, Scotland@O2 trying to call your customer service to make a final payment as I have switched networks and your automated line keeps saying goodbye and hanging up on me... can’t pay my bill if I can’t get through...
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Thomas Allan (@Tamus1314) reported from Glasgow, Scotland@O2 what an absolute joke of a service. Set up a payment plan and pay it on time just to be repeatedly disconnected. Speak to payment management 3 times in 1 week to make sure you don’t get barred….and yet again , services barred!
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Holly🦋 (@hollymclennan22) reported from East Kilbride, Scotland@jordankenny7 @O2 They wouldn’t let her cancel 😫😫😫 It’s been so bad!!! Hopefully sorted soon!
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Melissa Gillen - Wellbeing Coach (@Mel_Gillen22) reported from Glasgow, Scotland@lannygillen @O2 @O2 disgraceful customer service
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Cheryl Mckenzie (@Cheryl_x) reported from Clydebank, ScotlandThe @O2 Priority app crashing before 10am was never a good sign for Beyoncé tickets 🥴🥴🥴 what a disaster!
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Theresa McG 🏴🍀🏴🍀 (@TheresaMcG19) reported from Glasgow, Scotland@RobertJonesCFC @O2 Mine was defo them but if not sure hang up. They usually follow it up with a text confirming it is them
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Hugh Toner (@scoobyhugh8) reported from Glasgow, Scotland@O2 the service is rubbish how do I go about cancelling the contract
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Holly🦋 (@hollymclennan22) reported from East Kilbride, Scotland@O2 due to recent issues would get changed 31st. Then 1st of April no access to any network/no numbers working (new number wasn’t working and the old one she was getting changed over to wasn’t working) so phoned 02 and waited nearly 2 hours to get through and was told 24 hours
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Martin Robertson (@Haggisthelord) reported from Uddingston, ScotlandI wish this was a dream but... Has anyone else been told by @O2 that the reason their new @SamsungUK phone which was due to be delivered tomorrow is no longer in stock because the manufacturer wants to check overheating and sound issues before sending? No? Just me?
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jimjamsrulestheworld (@jimjamsrules) reported from Glasgow, Scotland@O2 no one to talk to at o2 and im constantly charged £4.99 by Lasevia ltd. This is bad on o2’s behalf!!!!
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sharonm (@Shazzermc94) reported from Glasgow, ScotlandBeen on hold with O2 now for 48 mins @O2 customer service isn’t great today!
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Franco Carroll #RDCSC #ROHCSC (@franco_carroll1) reported from Larkhall, Scotland@O2 still nothing from you regarding my wife’s lost fone (3 weeks now) & still ringing out on helpline (Over 30 mins then cuts out) this is beyond shoddy for a network provider..we only need verified proof that her fone/SIM card were blocked!!!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Siany 💙🧵👨👩👧👦🐈NHS 🌈🏴 (@sianymarv) reported@O2 possibly the worst messaging chat bot EVER!!! Grrrrrr 😖
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Lauren McLellan (@lmclells90) reported@o2 Now I am receiving threatening messages to say my account is going to be suspended, I owe additional charges and my credit rating will be affected. I am 6 days post partum and was v poorly giving birth having me rushed into hospital as an emergency. I do not need this.
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Lincs Lass (@Nmxx1734) reported@O2 Hi, are you having issues in the LN11 area (Louth, Lincolnshire)? The service checker says it's perfect 5G, but it really isn't! People are talking about it on the FB community pages. You can't get on banking apps, send or receive on WhatsApp or Messenger, nothing at all!
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Wing Tsang (@wtsang_) reported@willyepp @O2 I’m having the same issue and o2 asked where the app and my phone was “up to date” 😢
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Stu (@StuWri01) reported@O2 how can I access my final bill if nothing in the app is available or when signed into the web account no bills available? Already spent 55 mins on the phone to customer resolution this morning.
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mark francis (@markfrancis1968) reported@O2 yet another letter from a debt collector from a account linked to my number We’ve agreed this is a fraudulent account Despite you telling me you’ve sorted the problem imagine my shock
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Nick Beddows (@NickBeddows1) reportedShout out to Nada in @O2 Brighton. Super customer service
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𝒥𝓊𝓁𝒾𝑒 𝒲𝒾𝓁𝓈𝑜𝓃 (@jsw1602) reported@O2 I'm trying to sign up for a SIM card online but when it goes to verify my identity with my card it doesn't work. I've used both my cards but they're not working
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JaG (@J4God) reported@danjaydubya @mattstingray @O2 Me too. I’ve had some compensation for it but now on full tariff and worse than ever. Won’t load anything and on the odd occasion that it does, slow as. I’ve come to hate it.
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ArsenesMagicHat (@Timmah_79) reported@mattstingray @O2 I was with O2 when they were BT Cellnet they got worse and worse moved to @lebara I now pay a quarter of what I was for an excellent service, I only had one issue since moving called them and it was sorted in an 8 minute call including waiting time.