O2 Outage Report in East Kilbride, South Lanarkshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in East Kilbride, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in East Kilbride, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (42%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near East Kilbride, Scotland
The most recent O2 outage reports came from the following cities: Glasgow, and Newmilns.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 1 day ago |
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Glasgow
|
Internet | 2 days ago |
|
Glasgow
|
Internet | 4 days ago |
|
Glasgow
|
Phone | 5 days ago |
|
Glasgow
|
Internet | 7 days ago |
|
Glasgow
|
Total Blackout | 7 days ago |
Community Discussion
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O2 Issues Reports Near East Kilbride, Scotland
Latest outage, problems and issue reports in East Kilbride and nearby locations:
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland@apakula @O2 Well O2 systems are all automated. People don't sit and monitor accounts. If you requested to cancel and they have notes confirming this and they didn't do it then the issue is theirs to fix and refund. I used to be customer relations for a different mobile network.
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Niall Fitzgerald (@FitzerOfGlasgow) reported from Glasgow, Scotland@O2 I joined O2 this week and encouraged my wife to do the same. You have now screwed up her number port causing havoc in her business, damaging her livelihood and causing upset to vulnerable family we care for. Advisors just make baseless promises and lie when we call. #Fail
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland@O2 You must see my frustration? I'm paying for a device that is no longer fit for purpose. A main feature no longer works. Your response is hoping @HuaweiUK release a fix soon. Huawei suggest I fix it myself. What has happened to customer service?
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Thomas Allan (@Tamus1314) reported from Glasgow, Scotland@O2 what an absolute joke of a service. Set up a payment plan and pay it on time just to be repeatedly disconnected. Speak to payment management 3 times in 1 week to make sure you don’t get barred….and yet again , services barred!
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland@siward77 @HuaweiMobileUK @O2 I was thinking that. O2 are being sympathetic but beyond that no offers of any help. Huawei appear to still be in denial. Posted on their fb page and they replied and deleted my comment.
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland@apakula @O2 Perhaps I've experienced both sides of the situation as a customer and an employee dealing with such things. The network I worked for as much as there were processes to follow things were mostly left to us to decided the outcome as we were top teir complaints.
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland@apakula @O2 I can't speak for them personally, however most contract T&Cs do state that after the minimum term ends its up to the customer to make contact and give notice. If its been years and you've not been looking at your bank then it's not their fault. Partial refund as goodwill maybe.
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Stephen O'Donnell (@steve5424) reported from Cambuslang, Scotland@O2 hey guys. I have a Galaxy S20+ 5G from you that I got in June last year. Since yesterday the volume down button has been feeling soft and spongy and no longer clicks all the time. What can I do about it?
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Niall Fitzgerald (@FitzerOfGlasgow) reported from Barrhead, Scotland@O2 Contacted O2 several times now. Different timescale given each time. 'Another team will investigate and get back to you'. Meanwhile the damage to our business and family life gets worse. Wish we had never heard of O2
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Hugh Toner (@scoobyhugh8) reported from Glasgow, Scotland@O2 the service is rubbish how do I go about cancelling the contract
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sharonm (@Shazzermc94) reported from Glasgow, ScotlandBeen on hold with O2 now for 48 mins @O2 customer service isn’t great today!
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland@O2 Support had suggested clearing caches, deleting data, restarts etc. All tried. All failed. There are no service centres here in Scotland to take the phone to. There is clearly an known issue that has affected many p30 pro users after updates. It would appear to be firmware.
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland@O2 I'm still not able to make recieve calls on my new watch. I activated the esim but the watch is still showing as emergency calls only. Not connected to network.
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Martin Robertson (@Haggisthelord) reported from Uddingston, ScotlandI wish this was a dream but... Has anyone else been told by @O2 that the reason their new @SamsungUK phone which was due to be delivered tomorrow is no longer in stock because the manufacturer wants to check overheating and sound issues before sending? No? Just me?
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland@O2 What is the repairs process? I need my phone for banking etc, how would I go about getting a replacement? I'm happy with the phone apart from. This issue. As a long term o2 customer I'd expect a little help.
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Fiona Thorburn (@thorburn_fiona) reported from Stepps, Scotland@O2 how do I cancel Disney+ payment?
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Andrew Montguire (@AMontguire) reported from Glasgow, Scotland@O2 Need help with an account can’t speak to a agent on live chat as online says customer service is open until 10pm however when calling up seems not
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Martin Robertson (@Haggisthelord) reported from Uddingston, Scotland@SamsungUK @SamsungMobile is there a problem with overheating and sound issues on the S20 plus as I've just been told by @O2 and this is why it's taking longer to receive my new phone?
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland@O2 My phone hasn't physically broken. It's faulted, as many other P30 pro users have experienced after an update. I need the use of my phone. This is a fault due to Huawei.
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Martin Robertson (@Haggisthelord) reported from Uddingston, Scotland@O2 Me too because I'm paying for a premium camera phone that can't be properly used as a camera phone. Worst experience in over 10 years of being an o2 customer.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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𝑀𝑎𝑛𝑜𝑛 (@_AllOfLouis) reported@O2 @HallyuPopFest Can someone help me join the presale ? 🥺
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Sophie Timms (@sophietimms) reported@O2 I swapped to your service a couple of months ago- but I rarely have enough signal to make/receive calls, I can’t ever text/ call android phones and w wifi on underground I can’t iMessage. Is there a chance my contract didn’t switch over properly? I don’t know what to do!
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Dil🎗️M(C)Andy 🇪🇬➡️🇹🇷 (@MacAttac27) reported@O2 Dear @o2 quick question...why have you charged £150 for a £10 a month simonly account? Due to poor customer service and potential fraudulent activity during the last year decided to move mother's SIM only account. Now we have move being charge £150 for the privilege.😭
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Liza McDermid (@sheepburd) reported@O2 is there an issue with your payment system? Tried twice to pay bill online, called and agent tried twice. None have been successful but I am able to use the card to purchase elsewhere? I do not want a late fee on my bill. Thanks
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Big Meow Meow ⁷ // a lil inactive atm (@toooldtobe1) reported@O2 @HallyuPopFest Hi O2, long time customer here. Can you kindly suggest that they lower their prices for this event? Thx.
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Krzysztof (@KRZYSZTOF_UK) reported@O2 really poor customer service. I've been chatting twice. Twice disconnected by team members. I will buy a mobile somewhere else.
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kat (@kaffachino) reported@O2 Hiya, the side button on my iphone has broken, i’ve had it on contract with you for over a year. is it possible to get the fixed? and approx how much would it cost?
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crazyginge (@DionneRob3) reported@O2 Customer Service is shocking! Being passed from advisor to advisor. Assured somebody will contact me back and they never do and now getting demand letters!! For your error.
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BMeds (@BertieMeds) reported@O2 can you help me understand why I've been charged over £40 for one day data use while abroad instead of the standard O2 Travel cost ?
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Tracyd (@Tracyd75883074) reported@virginmedia @O2 @Ofcom I am unable to get the advertised speed boost via volt as the virgin v4 hub is oos and being held for new customers. They have told me there is limited availability, however as a loyal customer it seems I am not entitled to it. This needs looked into.