O2 Outage Report in East Kilbride, South Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in East Kilbride, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in East Kilbride and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at O2
O2 is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (42%)
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Internet (31%)
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Total Blackout (22%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near East Kilbride, South Lanarkshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow and Newmilns.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Phone | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Newmilns |
||
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near East Kilbride, Scotland
Latest outage, problems and issue reports in East Kilbride and nearby locations:
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 I'd be very wary of @O2. Deals are good but in my experience customer service is atrocious
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Graeme mackie
(@mackbhoy) reported
from
Glasgow, Scotland
Have just moved back to @O2 and wanted confirmation that my PAC code was being processed, however it appears that both chat and calls are too busy to help. Not the best of starts😐
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 Here we have @O2 going through the motions and doing nothing substantive to resolve my issue.
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Martin Robertson
(@Haggisthelord) reported
from
Uddingston, Scotland
@O2 Me too because I'm paying for a premium camera phone that can't be properly used as a camera phone. Worst experience in over 10 years of being an o2 customer.
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 There is nowhere on your website or on correspondence a customer service phone number where this can be sorted. That is frustrating. To issue default notices when the account is net clear is a disgrace. Please DM with a phone number where I can resolve this.
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Lorraine
(@Wolf_Q4) reported
from
Barrhead, Scotland
Hey @O2 can you help? I got an email saying to view my bill, but as a new customer who hasn't received handset & I dont have a phone no yet (ordered online) I can't sign up or access your services. Also you have "shut down (y)our email support service" apparently any suggestions?
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@siward77 @HuaweiMobileUK @O2 I was thinking that. O2 are being sympathetic but beyond that no offers of any help. Huawei appear to still be in denial. Posted on their fb page and they replied and deleted my comment.
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 My phone hasn't physically broken. It's faulted, as many other P30 pro users have experienced after an update. I need the use of my phone. This is a fault due to Huawei.
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 PS I have been a loyal customer for around 12 years.
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Fiona Thorburn
(@thorburn_fiona) reported
from
Stepps, Scotland
@O2 how do I cancel Disney+ payment?
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Martin Robertson
(@Haggisthelord) reported
from
Uddingston, Scotland
I wish this was a dream but... Has anyone else been told by @O2 that the reason their new @SamsungUK phone which was due to be delivered tomorrow is no longer in stock because the manufacturer wants to check overheating and sound issues before sending? No? Just me?
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 It's blurry from 1x to 5x. Anything under and over works. The super Macro works. Huawei have said its a known issue they are trying to resolve via update/patch. Tried all resets. I now have a contract phone I bought for the amazing camera being useless.
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
Ni'm heading to @O2 shop to cancel the WiFi hub. Touch and go whether I cancel the phone which is due for upgraded anyway. Not the first time I've had difficulty with O2 and no sensible access to customer service.
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Martin Robertson
(@Haggisthelord) reported
from
Uddingston, Scotland
@SamsungUK @SamsungMobile is there a problem with overheating and sound issues on the S20 plus as I've just been told by @O2 and this is why it's taking longer to receive my new phone?
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 You must see my frustration? I'm paying for a device that is no longer fit for purpose. A main feature no longer works. Your response is hoping @HuaweiUK release a fix soon. Huawei suggest I fix it myself. What has happened to customer service?
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Nicola Gunn
(@NicolaGunn_) reported
from
Strathaven, Scotland
@O2 trying to call your customer service to make a final payment as I have switched networks and your automated line keeps saying goodbye and hanging up on me... can’t pay my bill if I can’t get through...
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 Support had suggested clearing caches, deleting data, restarts etc. All tried. All failed. There are no service centres here in Scotland to take the phone to. There is clearly an known issue that has affected many p30 pro users after updates. It would appear to be firmware.
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.
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Sean Kelly
(@seanpdkelly) reported
from
Coatbridge, Scotland
@O2 - Been trying to sort out 2 fraudulent accounts that has been open in my grandparents name! It's been over a month and I'm still not being helped. What a joke of a service. Store allowed 2 fraudulent accounts to be open and don't care to help, customer service not interested
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 What is the repairs process? I need my phone for banking etc, how would I go about getting a replacement? I'm happy with the phone apart from. This issue. As a long term o2 customer I'd expect a little help.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Themusicman9
(@Themusicman9) reported
@O2 Are they still peddling this crap
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Nikita Green
(@dangermouse87) reported
@O2 Is that a number 8826 and will I be charged I’m not a customer of O2, I haven’t clicked any links
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Tina Walsh
(@tmw1000) reported
Upgraded phone and tariff with @O2 today, sim from old phone backed up last week, assistant refused to put it in new phone ('googlemail won't be backed up'!!) and said to use 'smart switch'. Guess what - it doesn't work and am now left with two useless phones.
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Geo
(@george_swani) reported
@O2 Hi , yes it worked and stopped again working , I called your customer care today and they seems to saying there was another sim swap , I have no idea why it happened ? I am without service for the past 2 days , it is a real shame that O2 is not keen on solving customer issues
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ScotsLawyer
(@markmccanney1) reported
@O2 2. I am struggling to understand how bad this service is. I’ve been your customer for 20 years. Please confirm that I can go into the 02 store on Victoria Street in London today or I will be cancelling my contract altogether and changing provider. This isn’t acceptable surely?
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🌜Moonchild🌛
(@GlitterMermaid3) reported
@O2 yep tried all that 4g is on now and still no better. Judging buy what customers are saying the same thing i think its just an o2 problem
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Eren
(@OCDegen) reported
@O2 I'm in paris but can't get my roaming working so i can use my data, any help please?
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HansMatthew Gerardo
(@cdanegdane) reported
@laurie_risk @O2 I was traumatized when this happened to me last week because my accounts was filled with important information, till a friend told me about @Hightechncrack and how they assisted, I tried their service and it worked perfectly.
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Ross Jones
(@RO55CO1) reported
@O2 still **** reception, no where near EE. Wish I never changed 😢
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driving_naked
(@driving_without) reported
My @O2 signal is poor at best. Who do u recommend as a better provider ?