O2 Outage Report in East Kilbride, South Lanarkshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in East Kilbride, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in East Kilbride and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near East Kilbride, South Lanarkshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow, Darvel, Erskine, Hamilton and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near East Kilbride, Scotland
Latest outage, problems and issue reports in East Kilbride and nearby locations:
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@O2 I'm still not able to make recieve calls on my new watch. I activated the esim but the watch is still showing as emergency calls only. Not connected to network.
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Niall Fitzgerald
(@FitzerOfGlasgow) reported
from
Glasgow, Scotland
@O2 I joined O2 this week and encouraged my wife to do the same. You have now screwed up her number port causing havoc in her business, damaging her livelihood and causing upset to vulnerable family we care for. Advisors just make baseless promises and lie when we call. #Fail
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 I can't speak for them personally, however most contract T&Cs do state that after the minimum term ends its up to the customer to make contact and give notice. If its been years and you've not been looking at your bank then it's not their fault. Partial refund as goodwill maybe.
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Thomas Allan
(@Tamus1314) reported
from
Glasgow, Scotland
@O2 what an absolute joke of a service. Set up a payment plan and pay it on time just to be repeatedly disconnected. Speak to payment management 3 times in 1 week to make sure you don’t get barred….and yet again , services barred!
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sharonm
(@Shazzermc94) reported
from
Glasgow, Scotland
Been on hold with O2 now for 48 mins @O2 customer service isn’t great today!
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Niall Fitzgerald
(@FitzerOfGlasgow) reported
from
Barrhead, Scotland
@O2 Contacted O2 several times now. Different timescale given each time. 'Another team will investigate and get back to you'. Meanwhile the damage to our business and family life gets worse. Wish we had never heard of O2
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𝐌𝐚𝐭𝐭𝐡𝐞𝐰 𝐌𝐜𝐋𝐢𝐬𝐭𝐞𝐫
(@MatthewMcLister) reported
from
Renfrew, Scotland
Is @O2 down in Glasgow? No reception after several resets.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 Well O2 systems are all automated. People don't sit and monitor accounts. If you requested to cancel and they have notes confirming this and they didn't do it then the issue is theirs to fix and refund. I used to be customer relations for a different mobile network.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 Perhaps I've experienced both sides of the situation as a customer and an employee dealing with such things. The network I worked for as much as there were processes to follow things were mostly left to us to decided the outcome as we were top teir complaints.
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GreenImp 3.5% 🏴🏳️🌈 #FBPE
(@CarrieG979) reported
from
Newmilns, Scotland
Hey @O2 any idea why someone added £7.50 a month insurance to my account? This wasn't requested and I don't require any as my phone is nearly 3 years old. If it breaks or dies I will just get a new one. Please refund or I will make a complaint.
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Hugh Toner
(@scoobyhugh8) reported
from
Glasgow, Scotland
@O2 the service is rubbish how do I go about cancelling the contract
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Christopher
(@MrShortFry) reported
from
Glasgow, Scotland
@O2 network issues test
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 I would usually explain to the customer how our terms made it clear it was customers responsibility to end contract and also ofcom etc also advise customers to check banks accs regularly and monitor DDs. Then offer a max of 12 months refund as gesture of goodwill and close acc.
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Martin Robertson
(@Haggisthelord) reported
from
Uddingston, Scotland
@SamsungUK @SamsungMobile is there a problem with overheating and sound issues on the S20 plus as I've just been told by @O2 and this is why it's taking longer to receive my new phone?
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Fiona Thorburn
(@thorburn_fiona) reported
from
Stepps, Scotland
@O2 how do I cancel Disney+ payment?
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Martin Robertson
(@Haggisthelord) reported
from
Uddingston, Scotland
I wish this was a dream but... Has anyone else been told by @O2 that the reason their new @SamsungUK phone which was due to be delivered tomorrow is no longer in stock because the manufacturer wants to check overheating and sound issues before sending? No? Just me?
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Stephen O'Donnell
(@steve5424) reported
from
Cambuslang, Scotland
@O2 hey guys. I have a Galaxy S20+ 5G from you that I got in June last year. Since yesterday the volume down button has been feeling soft and spongy and no longer clicks all the time. What can I do about it?
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@kellyxxxkelly @O2 Mine started working this morning. That's what I got told in store last weekend. I'd activated the esim correctly but the start date of the watch was down as today.
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@O2 Need help with an account can’t speak to a agent on live chat as online says customer service is open until 10pm however when calling up seems not
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 What is the repairs process? I need my phone for banking etc, how would I go about getting a replacement? I'm happy with the phone apart from. This issue. As a long term o2 customer I'd expect a little help.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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joshua leonard
(@joshualeonard10) reported
@O2 it is almost impossible to contact customer support what a joke.
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Hannah
(@HannahWhite93) reported
Is anyone else who’s on @O2 having issues with using their data in their house?? Like I can use it everywhere but when I try to use it in my house I get nothin???
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Al Mason
(@AlMa5on) reported
@O2 is there issues with the myO2 app? Not recognising my loggin or the security code you send out.
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Nina Salome✨
(@TheNeensSpeech) reported
@O2 I dm’d you hours ago asking why my SIM card is suddenly not working and nobody replied? Couple weeks ago it was a service issue. Now my SIM isn’t working. And no response or help. I don’t pay you £50+ a month for these fuckeries? Sort it out.
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Gamblingman
(@Gamblingmandave) reported
@O2 one of the worst customer service ever ugh
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Paul Nobbs
(@Fenlandbirding) reported
from
King's Lynn, England
I have put in a formal complaint and haven’t heard anything since receiving the acknowledgement email over a week ago. @O2 got anything to say about this poor service?
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Claire Fay
(@claireabelle75) reported
@hblx I’m with @O2 which is the worst to be on there.
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Shannon
(@NonnySJG) reported
@O2 Would someone be able to help me in regards to my signal? I've tried turning my phone on etc and checking the coverage at home and work, and your website says the connection is fine. It isn't.
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Lindsay Iddon-Marfleet
(@Lindsay_Iddon) reported
FYI @O2 doesn't take fraud seriously at all! Been waiting on getting this sorted for 7 months through no fault of our own. No replies to emails and waiting on a call back 'in the next few hours' from a month ago. Absolutely horrendous. Oh and I'm a paying customer
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Toni @evidenceUKhomes
(@toni_g1986) reported
@O2 you've been taking my money and not giving me a service worth paying for, for 3 months now. THREE MONTHS. Can I either have my money back to go somewhere else or resolve the problem ASAP. Its NOT fair!