O2 Outage Report in East Kilbride, South Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in East Kilbride, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in East Kilbride and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 25: Problems at O2
O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (25%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near East Kilbride, South Lanarkshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow and Coatbridge.
City | Problem Type | Report Time |
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Total Blackout | ||
Phone | ||
Wi-fi | ||
Phone | ||
Phone | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near East Kilbride, Scotland
Latest outage, problems and issue reports in East Kilbride and nearby locations:
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wee sam (@weesam) reported from Renfrew, Scotland
@O2 cant make calls is network down 😪
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Adam Armour-Florence (@Miami_Delights) reported from Glasgow, Scotland
@O2 hi folks. I currently can't login to my O2 on the app or in the website. Won't let me through to an advisor when I call 202. Looking to upgrade my mobile since you sent me a text to have it paid off early to upgrade. Please help.
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10 in a row (@celtichoff) reported from Glasgow, Scotland
@O2 I'm looking to upgrade (due on Tuesday) but I can't seem to see anything that suits & I can't get through to anyone from customer service about this plus you's have ceased dealing with the Carphone Warehouse, I'm beginning to feel stuck & perhaps might need to move network 🤔
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Jodie Keatings (@jodstar80) reported from Clydebank, Scotland
@O2 not a happy customer was on an online chat yesterday got cut off and still waiting/trying to speak with a team member. Not great service especially when looking at an upgrade and a new Apple Watch
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Callum Patterson (@BroadcastCallum) reported from Paisley, Scotland
@O2 Hey help solve this situation please and contact @kwilson1460 ASAP -
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Holly🦋 (@hollymclennan22) reported from East Kilbride, Scotland
@jennyclark13 @O2 I know, 10 days 😂😂😂😂 actually so bad!!!
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graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland
@O2 can you please help me was on a call there and my phone turned off and back on please help
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BearB00- COMMISSIONS OPEN! (@Bear18586) reported from Glasgow, Scotland
@O2 I understand that you're trying to help. But I'm paying money for 4G. I shouldn't have to downgrade to 3G. Other providers from my understanding do not have this issue. But the same people on o2 have same issues as me.
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jimjamsrulestheworld (@jimjamsrules) reported from Glasgow, Scotland
@O2 no one to talk to at o2 and im constantly charged £4.99 by Lasevia ltd. This is bad on o2’s behalf!!!!
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graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland
Don't why am receiving call from numbers I don't know can you please help @O2
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Per Hammer (@perhammer) reported from Glasgow, Scotland
@O2 Had to call 202 in the end, but they sorted it straight away. Sadly it seems it’s a well known problem: tariff upgrade gets a default data bolt-on, not the iPhone flavour, causing VVM to fail. Adding the iPhone bolt-on fixes it almost instantly. Sorted now, until next time.
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BearB00- COMMISSIONS OPEN! (@Bear18586) reported from Glasgow, Scotland
@O2 My only christmas present I actually want this year is to move to a new phone provider. O2 I have been a dedicated customer to you for years. However I have come to the end of my patience with paying money for zero signal. K thanks.
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Holly🦋 (@hollymclennan22) reported from East Kilbride, Scotland
@jordankenny7 @O2 They wouldn’t let her cancel 😫😫😫 It’s been so bad!!! Hopefully sorted soon!
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Terrybhoy☘💚 (@terrybhoy82) reported from Glasgow, Scotland
@O2 bad customer service paid my bill online on bill date.. and still cut me off tried to call and cant speak to sum1 offer me disney+ free for 6mnthe but then bill me for it #badservice
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Holly🦋 (@hollymclennan22) reported from East Kilbride, Scotland
@willis_103 @O2 Soooo bad!!!! Just lies they tell clearly to get someone off the phone!
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Franco Carroll #RDCSC #ROHCSC (@franco_carroll1) reported from Larkhall, Scotland
@O2 still nothing from you regarding my wife’s lost fone (3 weeks now) & still ringing out on helpline (Over 30 mins then cuts out) this is beyond shoddy for a network provider..we only need verified proof that her fone/SIM card were blocked!!!!
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Noel Tait 🎄🎅🏼 (@NelllyTait) reported from Glasgow, Scotland
Genuinely @O2 are the worst customer service company in the UK. Cannot wait to join another service and never hear take that on hold ever again 🤢
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graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland
@O2 hi can you please check my network coverage in the G31 1SU postcode can't seem to get a signal n network thanks
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Ross A Mataz (@rossmcatasney85) reported from Glasgow, Scotland
Genuinely annoyed that the contact between @O2 and @CPWTweets has ended, I actually made the point of changing from o2 direct to o2 under carphone warehouse because how poor the customer service was at @O2.. For the first time in 10 years I may be swapping network next year
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Holly🦋 (@hollymclennan22) reported from East Kilbride, Scotland
@O2 due to recent issues would get changed 31st. Then 1st of April no access to any network/no numbers working (new number wasn’t working and the old one she was getting changed over to wasn’t working) so phoned 02 and waited nearly 2 hours to get through and was told 24 hours
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hollie ✨ (@HollieWouldnt) reported
@O2 hi there, I was told over the phone that my bill would automatically go down to £20 per month as my contract has ended but I can see no record of this on the app? the website doesn't work when I try to log in and support on the app doesn't work either
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Charlie (@bigbluejedi) reported
What a **** show from @O2 ! Been trying for 2 months to speak/chat to them and it either tells me to look online and says bye or the webchat is too busy if I try that. Well thanks guys for ******* up!
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Keith Bishop (@YouthWorkerBish) reported
It was ‘kind’ of @O2 customer services to drop my call... As a telecommunications company, I’ll assume it wasn’t an accident!
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Franco سروش Sánchez (@FrancoS4nchez) reported
@O2 You charging me £65 per month for what exactly? Links isn’t going to help the connection! I’m a big fan of O2 and always recommend O2 but unfortunately haven’t been happy with the signals the past 1yr or so!
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becca (@RebeccaZoe) reported
@O2 hi, joined o2 and gave my pac code last Thursday night (got my phone on Friday) but my number has still not been switched over to my new phone? Help?
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leighpovall (@ldp67) reported
@O2 It is now 1949 and still no service , keep trying the reboot but nothing. Not a good start to a new customer
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leighpovall (@ldp67) reported
@O2 Thanks for letting me know, however there is still no service and Vodaphone have switched off their service this morning
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Zoe🏳️🌈 (@zoechristaa99) reported
@O2 please reply to my DM I have been trying to sort this issue out for 3 days
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Leona O'Neill (@LeonaONeill1) reported
@Tiamaria64 @O2 I eventually got through today and the guy sorted the issue out in minutes, which was great. Their automated service is really frustrating and hard to navigate
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Resurrected Cricketer 🆖 💙 (@1NickGedge) reported from Leeds, England
@O2 I didn’t upgrade to an IPhone 12 📱 for your network to be 2 bars all the time and just keep crashing my phone with no network! Sort it out please.