O2 Outage Report in East Kilbride, South Lanarkshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in East Kilbride, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in East Kilbride and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (61%)
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Internet (18%)
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Total Blackout (12%)
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Wi-fi (5%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near East Kilbride, South Lanarkshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow, Paisley, Bellshill, Erskine, Hamilton, Motherwell, Airdrie, Larkhall and East Kilbride.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near East Kilbride, Scotland
Latest outage, problems and issue reports in East Kilbride and nearby locations:
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland
@apakula @O2 I would usually explain to the customer how our terms made it clear it was customers responsibility to end contract and also ofcom etc also advise customers to check banks accs regularly and monitor DDs. Then offer a max of 12 months refund as gesture of goodwill and close acc.
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland
@kellyxxxkelly @O2 Mine started working this morning. That's what I got told in store last weekend. I'd activated the esim correctly but the start date of the watch was down as today.
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Jitendra Pathariya🇮🇳🏴 (@jpathariya) reported from Glasgow, Scotland
@O2 I sent more details in DM. Kindly can you please help as my services still not resumed.
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Thomas Allan (@Tamus1314) reported from Glasgow, Scotland
Been on hold trying to get through to @O2 customer services. ‘In a queue’ for nearly an hour. Shambles.
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Theresa McG 🏴🍀🏴🍀 (@TheresaMcG19) reported from Glasgow, Scotland
@RobertJonesCFC @O2 Mine was defo them but if not sure hang up. They usually follow it up with a text confirming it is them
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Maryjane (@maryjane_sings) reported from Glasgow, Scotland
@O2 is your service down in Glasgow? Tried restarting my phone, not getting anything
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Gayle Fitzpatrick (@gaylem1978) reported from Glasgow, Scotland
@drewsy92 That’s very disappointing such a large network giving you such poor service for the money you’re paying monthly honey x. What can you do to assist @O2 ? It’s certainly giving me food for thought as I’m thinking of getting a new mobile contract over next few months!
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Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland
@O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.
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Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland
@O2 Trying to clarify an issue with my account. My O2 is no help, and your phone lines are equally useless. What am I supposed to do?
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Pauline Cameron (@smiles333) reported from Erskine, Scotland
@O2 why is no one contacting me re my issue?? Not impressed
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Gary Weldon (@UbuntuBhoy) reported from Glasgow, Scotland
Trying to switch a number from an @O2 account to a new @O2 account in my daughter's name is proving impossible. Have the PAC so you would imagine it would be straightforward, but no, it's seems transferring within the network makes things harder. 3 days on and nothing.
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graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland
@O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help
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Christopher (@MrShortFry) reported from Glasgow, Scotland
@O2 network issues test
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland
@apakula @O2 Perhaps I've experienced both sides of the situation as a customer and an employee dealing with such things. The network I worked for as much as there were processes to follow things were mostly left to us to decided the outcome as we were top teir complaints.
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GreenImp 3.5% 🏴🏳️🌈 #FBPE (@CarrieG979) reported from Newmilns, Scotland
Hey @O2 any idea why someone added £7.50 a month insurance to my account? This wasn't requested and I don't require any as my phone is nearly 3 years old. If it breaks or dies I will just get a new one. Please refund or I will make a complaint.
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Rachael S (@RachaelS16) reported from Strathaven, Scotland
@O2 I need help with two phones saying SIM not provisioned and can't find live chat on 02 app
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𝐌𝐚𝐭𝐭𝐡𝐞𝐰 𝐌𝐜𝐋𝐢𝐬𝐭𝐞𝐫 (@MatthewMcLister) reported from Renfrew, Scotland
Is @O2 down in Glasgow? No reception after several resets.
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Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland
@O2 Is there any option that allows me to ask a question and have it at least recognised, never mind answered? Your bots are useless and I've given up waiting to talk to someone thousands of miles away.
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Jitendra Pathariya🇮🇳🏴 (@jpathariya) reported from Glasgow, Scotland
Hello @O2 I lost my network after porting my old number to O2, my old school m not working, O2 sum (also eSim) not working. Can you please urgently help?
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Andrew (@AMontguire) reported from Glasgow, Scotland
@O2 I need help with a plan I have with you the monthly payment isn’t what I signed up for
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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jaf (@jafz125) reported
@O2 @o2 bet your forms work better than your customer service and sales team. Two weeks of different instructions and still hant been able to purchase a pair of airpods. This is what puts me of o2😡
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Cove View (@CoveViewHoliday) reported
@O2 Please can you help? My friend has an 02 PAYG old phone & has bought a new handset which takes a nano SIM. Where can she purchase a SIM card with no bundle to continue her existing PAYG plan, keep her sizeable credit & transfer her number ? Thank you
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🏴/🇮🇹 Heather 🇵🇸 (@heather171086) reported
@O2 what going on with my o2 service in Glasgow?? I have no 4g and haven't since yesterday. I have restarted phone and nothing is changing.
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Chad (@Chad25216451) reported
@O2 Honestly @O2 you guys love giving your customers a s*** experience !! It took me 20 minutes just to get past your damn auto service to be placed in a queue 😡😡 literally the auto service took every opportunity to cut the call. What a load of horse 💩 🤬🤬
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Tom (@Tom13146090) reported
@O2 I've just taken out new sim only plan with 'roam in 75 countries at no extra cost'. Can I confirm that this is a contractual and cannot be removed/changed - as its the only reason I've taken out the contract and will need to cancel if not. Cannot find answer anywhere. Thanks
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Mark Haldane (@markhaldane) reported
@O2 Not much - I answered and they said something like "Hi we have a new offer for you from O2" and I said "I'm not an O2 customer - how did you get my number?" at which point they hung up.
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Camilla Sally Louise Latham 🌸 (@CamillaLatham30) reported
@O2 my signal is pretty bad at the moment? Any problems been reported in Cardiff?
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Francesca Pearce (@francescapearce) reported
@O2 any chance of someone in customer service answering the phone anytime soon please???? Trying to urgently sort something you guys have messed up and live chat isn’t working either???
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David Hall (@davidelhalil) reported
Thinking about leaving @O2 and have been on hold for over 30 minutes waiting to speak to somebody about it. Is this part of your customer retention strategy?
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Steph’s Two Girls (@stephstwogirls) reported
Hugely frustrated with @O2 and their app/technology which is not working properly leading to extra charges for me. Which other mobile phone providers do people recommend? I’ve been with @O2 for years and found their service good previously but no longer sadly!