O2 outages and service status in East Kilbride, Scotland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
- O2 generated 0 outage signals in the last 24 hours around East Kilbride, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in East Kilbride, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in East Kilbride, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 1: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near East Kilbride, Scotland
The most recent O2 outage reports came from the following cities: Glasgow, and Clydebank.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 14 days ago |
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Phone | 1 month ago |
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Internet | 1 month ago |
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Phone | 1 month ago |
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Internet | 1 month ago |
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Phone | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near East Kilbride, Scotland
Latest outage, problems and issue reports in East Kilbride and nearby locations:
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Johnny Main (@ajohnmain) reported from East Kilbride, Scotland@O2 Hi, just wondering if there are any monthly contracts for less than 36 months as seems to be the norm on your website. I don't want to be tied in for 3 years so looking for a shorter contact or will leave you after 20 years of being a customer. Thanks.
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland@apakula @O2 Perhaps I've experienced both sides of the situation as a customer and an employee dealing with such things. The network I worked for as much as there were processes to follow things were mostly left to us to decided the outcome as we were top teir complaints.
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Ray McCreath 💙💛 (@raymccreath) reported from Hamilton, ScotlandSo @o2 still cannot get through to customer services, still saying someone will phone me back, now a week since I was last able to speak to a person.your chat bot says someone will be in touch in 24 hours, that was 2 days ago
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Holly🦋 (@hollymclennan22) reported from East Kilbride, Scotland@willis_103 @O2 Soooo bad!!!! Just lies they tell clearly to get someone off the phone!
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GreenImp 3.5% 🏴🏳️🌈 #FBPE (@CarrieG979) reported from Newmilns, ScotlandHey @O2 any idea why someone added £7.50 a month insurance to my account? This wasn't requested and I don't require any as my phone is nearly 3 years old. If it breaks or dies I will just get a new one. Please refund or I will make a complaint.
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland@siward77 @HuaweiMobileUK @O2 I was thinking that. O2 are being sympathetic but beyond that no offers of any help. Huawei appear to still be in denial. Posted on their fb page and they replied and deleted my comment.
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☾*:・нαуℓєу∴ (@__hatherell) reported from Glasgow, Scotland@O2 had a contactless payment amount come out of my account at £15.30 and the transaction is listened as “day to day O2”.... what is this !? Never seen it before - am I being thick?
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland@O2 You must see my frustration? I'm paying for a device that is no longer fit for purpose. A main feature no longer works. Your response is hoping @HuaweiUK release a fix soon. Huawei suggest I fix it myself. What has happened to customer service?
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland@O2 It's blurry from 1x to 5x. Anything under and over works. The super Macro works. Huawei have said its a known issue they are trying to resolve via update/patch. Tried all resets. I now have a contract phone I bought for the amazing camera being useless.
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Kelly Cook 🏃♀️🚴♀️🍺💙🏴🇬🇧 (@zippy30) reported from High Blantyre, ScotlandBloody @TalkTalk down again and my phone internet with @O2 absolutely terrible
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Andrew Montguire (@AMontguire) reported from Glasgow, Scotland@O2 Need help with an account can’t speak to a agent on live chat as online says customer service is open until 10pm however when calling up seems not
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Rachael S (@RachaelS16) reported from Strathaven, Scotland@O2 I need help with two phones saying SIM not provisioned and can't find live chat on 02 app
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Per Hammer (@perhammer) reported from Glasgow, Scotland@O2 Had to call 202 in the end, but they sorted it straight away. Sadly it seems it’s a well known problem: tariff upgrade gets a default data bolt-on, not the iPhone flavour, causing VVM to fail. Adding the iPhone bolt-on fixes it almost instantly. Sorted now, until next time.
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland@O2 Here we have @O2 going through the motions and doing nothing substantive to resolve my issue.
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graeme Tannahill (@graemeT2010) reported from Glasgow, ScotlandDon't why am receiving call from numbers I don't know can you please help @O2
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brazen productions- jules hussey (@brazenprods) reported from Glasgow, ScotlandJust had to increase my @O2 data allowance cos my @virginmedia is so bad my phone switches to mobile data all the time.
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graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland@O2 hi can you please check my network coverage in the G31 1SU postcode can't seem to get a signal n network thanks
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Kelly Cook 🏃♀️🚴♀️🍺💙🏴🇬🇧 (@zippy30) reported from High Blantyre, ScotlandBloody @TalkTalk down again and my phone internet with @O2 absolutely terrible
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Holly🦋 (@hollymclennan22) reported from East Kilbride, Scotland@jennyclark13 @O2 I know, 10 days 😂😂😂😂 actually so bad!!!
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland@apakula @O2 I can't speak for them personally, however most contract T&Cs do state that after the minimum term ends its up to the customer to make contact and give notice. If its been years and you've not been looking at your bank then it's not their fault. Partial refund as goodwill maybe.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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National Events Caterers (@EventsCaterers) reported@SophiePrestonHa @O2 We need to look at gdpr again!! Data calls are apart of the problem along with spamming data calls.. Do you think it’s possible time to change from over seas call centres need to be replaced?? we should be able to ask the government to fix it?? They overstepped with no accountability to everyone personal information abroad
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Nicolle ⭐️ (@_betsyboat) reported@O2 are you having issues with your card payment system? I’m trying to pay the reservation fee to upgrade but no method is working. Cards, Apple Pay or PayPal. I have funds in the account and have also tried 2 individual accounts Incase it was my bank.
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claire whyte (@clairewhyte12) reported@O2 You didn’t look into it for me though. You told me you only deal with virgin media landline, tv and broadband, not much point in contacting you really. 0 help.
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⭐️ Lisa ⭐️ (@tokentemptressX) reported@O2 I’ve had fraud on my account for months have called multiple times everytime told fraud have handled it. However today I see two missed payments on my credit file - I’m not even a customer!! No response from the credit file team, tired of repeating myself. I left you in Nov!
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South Coast Commuter (@CS_Hants) reported@O2 I appreciate the swift response. However, my experience of your network is that I don’t get 5G more than I do. I have been with BT Cellnet->O2 since my first mobile (save for a few months when I had to use my employer’s preferred network), I shall be moving at the earliest chance
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Çağla💎 (@caglaayn_) reported@ellsbells181x @O2 @Myles_Nerd1 might help
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Norie (@LoveNorie) reported@O2 is there a problem with the network, I was stranded in the heat with my little one unable to make any calls or call an uber? Had to walk 1 hour to get home?
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Just me (@TomSoede) reported@O2 has totally lost it ! Anybody else thinks like I do ? Charged me £2,000 this year and the service I required and paid for did not work when i needed it !
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N (@NathanCourtney9) reported@virginmedia internets down again. The reliability of this MULTI BILLION pound business is crazy. Im super glad they’ve partnered up with my network provider @O2 who are also just as unreliable. My decisions as an adult are awfully bad.
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Hardeep Dhani (@HardeepDhani) reported@fatz68 @O2 Got the same issue