O2 Outage Report in East Kilbride, South Lanarkshire, Scotland
Why is my O2 service not working?
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in East Kilbride, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in East Kilbride, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at O2
O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near East Kilbride, Scotland
The most recent O2 outage reports came from the following cities: Glasgow, and Newmilns.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 2 days ago |
|
Glasgow
|
Internet | 3 days ago |
|
Glasgow
|
Internet | 5 days ago |
|
Glasgow
|
Phone | 6 days ago |
|
Glasgow
|
Internet | 8 days ago |
|
Glasgow
|
Total Blackout | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near East Kilbride, Scotland
Latest outage, problems and issue reports in East Kilbride and nearby locations:
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Ray McCreath 💙💛 (@raymccreath) reported from Hamilton, Scotland@sumazonSW @O2 That's not a bad idea, amazon can deliver a printed t shirt on Monday, Tuesday I'll be in an o2 shop in Glasgow
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Ray McCreath 💙💛 (@raymccreath) reported from Hamilton, Scotland@o2 absolutely shocking customer service... overcharged on bill by nearly £1800 and been trying to get money back. O2 have admitted error but to date have been unable to get refund. Another 45 mins on phone today and still cannot tell me when money is coming back.
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Quantum Skyline (@QuantumSkyline) reported from Motherwell, Scotland@officialgarymc @O2 I'm off as soon as this is over. Worst network performance I've ever seen, and I mean all over Lanarkshire and Glasgow.
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graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland@O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia
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ItsNotSoBaddd (@ItsNotSoBaddd) reported from Barrhead, Scotland@O2 hi, I find it hard to locate the calendar ~ the one with different doors you open on-line and their are different offers each day? Everytime I leave the app then go back I find it next to impossible to locate?? Any tips?? Links?? I have no issues with anything else.
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Melissa Gillen - Wellbeing Coach 🏴 (@Mel_Gillen22) reported from Glasgow, Scotland@O2 how do you speak to a customers service advisor? The 'my O2' app does not seem to want to connect Thanks
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Ray McCreath 💙💛 (@raymccreath) reported from Hamilton, Scotland@RobWilson_RW @O2 Thanks Rob for the advice, never had any issue before and had rather just refunded me in the 7 days they said it would be sorted, they have even accepted the error that's what's annoying more than anything
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Melissa Gillen - Wellbeing Coach (@Mel_Gillen22) reported from Glasgow, Scotland@lannygillen @O2 @O2 disgraceful customer service
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Quantum Skyline (@QuantumSkyline) reported from Coatbridge, Scotland@Ross_Zombie @O2 That massively populated thoroughfare of wades upon wades of O2 users all splitting the signal between us. Literally me and auld Tom on his way up to the bookies in his mobility scooter up the street tonight.
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Stevo - FlawlessStevo TL50 (@FlawlessStevo_) reported from Clydebank, Scotland@O2 how the hell do I get help with the fact the phone mask near my house isn’t working? I’ve been trying for weeks to contact on MyO2 and keep getting the ‘all our team are busy try again later’ 😤
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MrDeeJay (@spinningthedisc) reported from Erskine, Scotland@o2 doing some testing as I’m looking at joining your network. In the postcode PA1 2AB - 4G signal but no data through put to network. Can you check this issue and if there is a resolution?
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Ray McCreath 💙💛 (@raymccreath) reported from Hamilton, ScotlandSo @O2 was told last Tuesday account would be refunded in 72 hours, that expired 74 hours ago... can't get hold of customer services as line says "we tried to get hold of you but were unable to do so, don't worry we will try again" and hangs up on me...
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Melissa Gillen - Wellbeing Coach 🏴 (@Mel_Gillen22) reported from Glasgow, Scotland@O2 Still waiting for support. Been on the app, still waiting for an advisor, been on hold on the phone... The advisor on the Dm couldn't help either... Only want to upgrade 🙄This is not great is it,
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Kelly Cook 🌈❤🏃♀️🍺💙🏴🇬🇧 (@zippy30) reported from Hamilton, Scotland@O2 Hi can you help me got a new contract but would like to keep my current number which i have from you
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Cheryl Mckenzie (@Cheryl_x) reported from Clydebank, ScotlandThe @O2 Priority app crashing before 10am was never a good sign for Beyoncé tickets 🥴🥴🥴 what a disaster!
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Ray McCreath 💙💛 (@raymccreath) reported from Hamilton, ScotlandSo @o2 still cannot get through to customer services, still saying someone will phone me back, now a week since I was last able to speak to a person.your chat bot says someone will be in touch in 24 hours, that was 2 days ago
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Nicola Mulholland (@nicmul84) reported from Renfrew, ScotlandAnyone else’s @O2 signal been terrible for weeks😤
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BiggestNizzy (@BiggestNizzy) reported from Glasgow, Scotland@O2 5G is garbage, whenever my phone picks up a 5G signal (normally in Glasgow) the performance drops like a stone!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Henrietta Evans (@bykerh) reported@O2 @O2 I have had the most appalling service from your alleged cust serv! Your CS is argumentative and very unfriendly. I have been waiting for a refund for a service I cancelled but am told I won't get two of those months back. Approx 6mnths this has been ongoing -:4984077
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Bearfaced biscuit burglar♿ (@GalliShep) reported@fatedfox @O2 Getting brash now saying they're part of telecoms companies but I guess they've played so long with pretending to be Microsoft! I'll never get why they're not traced and raided.
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Mатт Томпсон 🏴🇪🇺 #FBIW (@Cont_y_Llan) reported@O2 Really, really poor customer service tonight from O2. I’ve called five times and been disconnected four. The one in which I made contact was proven to be spinning yarns. Not good.
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RichardMichie (@RichardMichie) reportedBecause I’ve been working from home I’m not even denting my 30gig mobile data plan. Have you checked yours? @o2 must have been making money hand over fist while everyone uses home WIFI. Just dropped mine right down saving £6 a month @MartinSLewis
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Tracy Stroud (@TracyTMStroud) reported@O2 I’m having problems with contacting o2 can someone please contact me before I cancel my contract with you
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Misha (@misha_patel_89) reported@O2 Hi o2, sorry, the guide hasn’t helped... it’s becoming a hinderance as my mum is unable to receive calls and when making calls the voice quality is terrible.
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H #FBPE 🌹#GTTO (@AyUpMaDuck) reported@O2 hi can someone DM me please, you’ve sent me an email to ring you only it seems to be the PAYG top up line! Need help ASAP!
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Merenna Wilson (@merennaw) reported@O2 hi, I’ve recently joined O2 with my PAC from a previous provider, so I could keep the same phone number. With my O2 SIM, the number my phone is calling from is not my previous number. Please can you help? I can’t get through on the phone
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Neil Loader (@eLoadsilloader) reported@O2 how the hell do I get to talk to somebody???? Absolutely poor customer service!!!
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Nicky Vignoli (@NicVig) reportedWhen you start off wanting to call @O2 to get old phone unlocked, then decide to leave during the call because of how bad the automated phone system is, then when your call gets answered they immediately hang up. Trying to talk to @O2 is like banging your head against a wall. 🤬