O2 Outage Report in East Kilbride, South Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in East Kilbride, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in East Kilbride and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near East Kilbride, South Lanarkshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow, Darvel, Erskine, Hamilton and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Darvel |
Phone | |
| Glasgow |
Internet | |
| Erskine |
Phone | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near East Kilbride, Scotland
Latest outage, problems and issue reports in East Kilbride and nearby locations:
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GreenImp 3.5% 🏴🏳️🌈 #FBPE
(@CarrieG979) reported
from
Newmilns, Scotland
Hey @O2 any idea why someone added £7.50 a month insurance to my account? This wasn't requested and I don't require any as my phone is nearly 3 years old. If it breaks or dies I will just get a new one. Please refund or I will make a complaint.
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𝐌𝐚𝐭𝐭𝐡𝐞𝐰 𝐌𝐜𝐋𝐢𝐬𝐭𝐞𝐫
(@MatthewMcLister) reported
from
Renfrew, Scotland
Is @O2 down in Glasgow? No reception after several resets.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 I would usually explain to the customer how our terms made it clear it was customers responsibility to end contract and also ofcom etc also advise customers to check banks accs regularly and monitor DDs. Then offer a max of 12 months refund as gesture of goodwill and close acc.
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Rachael S
(@RachaelS16) reported
from
Strathaven, Scotland
@O2 I need help with two phones saying SIM not provisioned and can't find live chat on 02 app
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Iain Montgomery
(@H0raceWimp) reported
from
Glasgow, Scotland
@O2 Is there any option that allows me to ask a question and have it at least recognised, never mind answered? Your bots are useless and I've given up waiting to talk to someone thousands of miles away.
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Jitendra Pathariya🇮🇳🏴
(@jpathariya) reported
from
Glasgow, Scotland
Hello @O2 I lost my network after porting my old number to O2, my old school m not working, O2 sum (also eSim) not working. Can you please urgently help?
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Iain Montgomery
(@H0raceWimp) reported
from
Glasgow, Scotland
@O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.
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Iain Montgomery
(@H0raceWimp) reported
from
Glasgow, Scotland
@O2 Trying to clarify an issue with my account. My O2 is no help, and your phone lines are equally useless. What am I supposed to do?
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Maryjane
(@maryjane_sings) reported
from
Glasgow, Scotland
@O2 is your service down in Glasgow? Tried restarting my phone, not getting anything
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 Perhaps I've experienced both sides of the situation as a customer and an employee dealing with such things. The network I worked for as much as there were processes to follow things were mostly left to us to decided the outcome as we were top teir complaints.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@kellyxxxkelly @O2 Mine started working this morning. That's what I got told in store last weekend. I'd activated the esim correctly but the start date of the watch was down as today.
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Niall Fitzgerald
(@FitzerOfGlasgow) reported
from
Barrhead, Scotland
@O2 Contacted O2 several times now. Different timescale given each time. 'Another team will investigate and get back to you'. Meanwhile the damage to our business and family life gets worse. Wish we had never heard of O2
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 I can't speak for them personally, however most contract T&Cs do state that after the minimum term ends its up to the customer to make contact and give notice. If its been years and you've not been looking at your bank then it's not their fault. Partial refund as goodwill maybe.
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Gary Weldon
(@UbuntuBhoy) reported
from
Glasgow, Scotland
Trying to switch a number from an @O2 account to a new @O2 account in my daughter's name is proving impossible. Have the PAC so you would imagine it would be straightforward, but no, it's seems transferring within the network makes things harder. 3 days on and nothing.
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Jitendra Pathariya🇮🇳🏴
(@jpathariya) reported
from
Glasgow, Scotland
@O2 I sent more details in DM. Kindly can you please help as my services still not resumed.
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Christopher
(@MrShortFry) reported
from
Glasgow, Scotland
@O2 network issues test
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Thomas Allan
(@Tamus1314) reported
from
Glasgow, Scotland
Been on hold trying to get through to @O2 customer services. ‘In a queue’ for nearly an hour. Shambles.
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Theresa McG 🏴🍀🏴🍀
(@TheresaMcG19) reported
from
Glasgow, Scotland
@RobertJonesCFC @O2 Mine was defo them but if not sure hang up. They usually follow it up with a text confirming it is them
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Andrew
(@AMontguire) reported
from
Glasgow, Scotland
@O2 I need help with a plan I have with you the monthly payment isn’t what I signed up for
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 Well O2 systems are all automated. People don't sit and monitor accounts. If you requested to cancel and they have notes confirming this and they didn't do it then the issue is theirs to fix and refund. I used to be customer relations for a different mobile network.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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sue timpson
(@suetimpson66) reported
@O2 Yes. Thank you for replying and remembering. The signal is very much not resolved where we are. If we are calling from home it’s glitchy and unusable. Have all restarted our phones etc.
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brendan
(@BrendanFlynner) reported
@O2 hi, I need urgent help with fraud queries and cannot get in touch with any one in the relevant department.
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👻 Elliott Ainley Official 👻
(@InspGadget) reported
@virginmedia Still NOT good enough it actually amounts to discrimination against people and just isn't acceptable as for @O2 wouldn't recommend anyone use them after my past experience they charge way over the odds for a poor service which is why I personally left them.
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o0_BenSki_Zags_0o
(@ZagorskiBen) reported
@O2 System seems to be down. Trying to pay a bill and close an account. Can we speak to an actual person?
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Jason Wheelhouse
(@Contentable__) reported
Nothing says "nearly time to upgrade" than a big E in your signal bar, huh @O2 👀😠
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Jonathan Plimmer-Cheshire
(@Ranchie) reported
@O2 trying to find out how much a smart watch connectivity plan is on your network? Currently with a different network who don't offer smart watch connectivity so thinking of moving to you.
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Jonathan Posh Mills
(@GH_03_Posh) reported
@EE Have I done something thats made you not wanna talk to me? 😞 I've still got service problems but you seem to be ignoring me. Makes me kinda sad, you'd think that the 10 years we've spent together would have been worth more. @VodafoneUK @O2 do you ghost folks?
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Olivia Drinkwater
(@OliviaDrinkwat2) reported
@DarrenDcd @O2 Kindly message Volite_gaze on Instagram for help.
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Allison
(@alijfrombrum) reported
@O2 hi there, is there a no I can contact o2 on via landline. I'm not with o2 but now need to cancel an old contract.
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tracy
(@caringgranny69) reported
@O2 is there issues in ln4 area as my phone not working on network for voicemail etc