O2 Outage Report in East Kilbride, South Lanarkshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in East Kilbride, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in East Kilbride and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (56%)
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Internet (24%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near East Kilbride, South Lanarkshire, Scotland
The most recent O2 outage reports came from the following cities: Hamilton, Airdrie, Glasgow, Motherwell and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
 Hamilton |
Total Blackout | |
| Airdrie |
Total Blackout | |
| Glasgow |
Phone | |
| Glasgow |
Phone | |
| Glasgow |
Internet | |
| Glasgow |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near East Kilbride, Scotland
Latest outage, problems and issue reports in East Kilbride and nearby locations:
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Andrew
(@AMontguire) reported
from
Glasgow, Scotland
@O2 I need help with a plan I have with you the monthly payment isn’t what I signed up for
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Thomas Allan
(@Tamus1314) reported
from
Glasgow, Scotland
@O2 what an absolute joke of a service. Set up a payment plan and pay it on time just to be repeatedly disconnected. Speak to payment management 3 times in 1 week to make sure you don’t get barred….and yet again , services barred!
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Niall Fitzgerald
(@FitzerOfGlasgow) reported
from
Barrhead, Scotland
@O2 Contacted O2 several times now. Different timescale given each time. 'Another team will investigate and get back to you'. Meanwhile the damage to our business and family life gets worse. Wish we had never heard of O2
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 Well O2 systems are all automated. People don't sit and monitor accounts. If you requested to cancel and they have notes confirming this and they didn't do it then the issue is theirs to fix and refund. I used to be customer relations for a different mobile network.
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Thomas Allan
(@Tamus1314) reported
from
Glasgow, Scotland
Been on hold trying to get through to @O2 customer services. ‘In a queue’ for nearly an hour. Shambles.
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Jitendra Pathariya🇮🇳🏴
(@jpathariya) reported
from
Glasgow, Scotland
Hello @O2 I lost my network after porting my old number to O2, my old school m not working, O2 sum (also eSim) not working. Can you please urgently help?
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GreenImp 3.5% 🏴🏳️🌈 #FBPE
(@CarrieG979) reported
from
Newmilns, Scotland
Hey @O2 any idea why someone added £7.50 a month insurance to my account? This wasn't requested and I don't require any as my phone is nearly 3 years old. If it breaks or dies I will just get a new one. Please refund or I will make a complaint.
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Rachael S
(@RachaelS16) reported
from
Strathaven, Scotland
@O2 I need help with two phones saying SIM not provisioned and can't find live chat on 02 app
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 I can't speak for them personally, however most contract T&Cs do state that after the minimum term ends its up to the customer to make contact and give notice. If its been years and you've not been looking at your bank then it's not their fault. Partial refund as goodwill maybe.
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Niall Fitzgerald
(@FitzerOfGlasgow) reported
from
Glasgow, Scotland
@O2 I joined O2 this week and encouraged my wife to do the same. You have now screwed up her number port causing havoc in her business, damaging her livelihood and causing upset to vulnerable family we care for. Advisors just make baseless promises and lie when we call. #Fail
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 Perhaps I've experienced both sides of the situation as a customer and an employee dealing with such things. The network I worked for as much as there were processes to follow things were mostly left to us to decided the outcome as we were top teir complaints.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@O2 I'm still not able to make recieve calls on my new watch. I activated the esim but the watch is still showing as emergency calls only. Not connected to network.
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𝐌𝐚𝐭𝐭𝐡𝐞𝐰 𝐌𝐜𝐋𝐢𝐬𝐭𝐞𝐫
(@MatthewMcLister) reported
from
Renfrew, Scotland
Is @O2 down in Glasgow? No reception after several resets.
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Christopher
(@MrShortFry) reported
from
Glasgow, Scotland
@O2 network issues test
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Jitendra Pathariya🇮🇳🏴
(@jpathariya) reported
from
Glasgow, Scotland
@O2 I sent more details in DM. Kindly can you please help as my services still not resumed.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 I would usually explain to the customer how our terms made it clear it was customers responsibility to end contract and also ofcom etc also advise customers to check banks accs regularly and monitor DDs. Then offer a max of 12 months refund as gesture of goodwill and close acc.
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Iain Montgomery
(@H0raceWimp) reported
from
Glasgow, Scotland
@O2 Is there any option that allows me to ask a question and have it at least recognised, never mind answered? Your bots are useless and I've given up waiting to talk to someone thousands of miles away.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@kellyxxxkelly @O2 Mine started working this morning. That's what I got told in store last weekend. I'd activated the esim correctly but the start date of the watch was down as today.
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Iain Montgomery
(@H0raceWimp) reported
from
Glasgow, Scotland
@O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.
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Iain Montgomery
(@H0raceWimp) reported
from
Glasgow, Scotland
@O2 Trying to clarify an issue with my account. My O2 is no help, and your phone lines are equally useless. What am I supposed to do?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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tina j
(@tina5661) reported
@bj_melia @O2 They have really done one on me today. years with them, pay as you go. So seems I am less worthy of customer care, vulnerable with a vulnerable dad. They taken my number given to someone else this morning, money on phone, so no reason. Now panicked cant get hold of dad he 80
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Adam Crawford
(@adz232) reported
@Battertron @O2 I would move to Vodafone if I were you. O2 has too many customers and their network can’t handle it. If you’re in the west of the U.K., O2 use Vodafone towers and Vodafone manage it.
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Helen 🦻🏻👩🏻🦯 & Guide Dog Kelly 🦮
(@madmoohells) reported
@O2 Hi I brought Huawei mobile WiFi (personal hotspot) today from your Southport store but can’t set it up as don’t have the QR code for the monthly plan? Is there any way you can help or will I have to wait until tomorrow to go back in store?
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Syber Nan
(@SyberNan) reported
@O2 @petetong @TheO2 'Party'?.......and you can't even respond to your tweets..........'prorititise' and 'customer service' come to mind!
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Emzzzzz
(@Emz1978uk) reported
@SyberNan @O2 I am a long-standing contract customer of 20 plus years back when it was BT cellnet. Take your issues up with O2
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Ross smith
(@rosssmith194) reported
Never ever go with o2 for a phone contract! Bunch of incapable imbociles. Who wouldn’t know what customer service was if it punched them in the face! ABSOLUTE EMBARRASSMENT @O2 #letsallblamecovid
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Daniel Chapman
(@Danny_chappo) reported
@O2 recycle is an absolute joke, Waiting 3 weeks for a payment.. nothing. No reply from emails and nobody has a clue when ringing customer service. Shambles
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Albert Soler
(@AlSolerCh) reported
@O2 Hello, just landed in Spain and my sim card doesn't seem to get reception. Is there any problem with the service? I had been in Spain before and it was fine. Thanks
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Kenneth Logan
(@kenv8car) reported
@O2 just trying to get an answer why 17gb of data was used up in 1 day ! Unfortunately no answer from customer service
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Snickety Lemon
(@SnicketyL) reported
@O2 @Selfridges If love to win some actual coverage at my address. Some signal would be nice. You know, the service I’m paying for that you don’t provide.... please Santa?