O2 Outage Report in Motherwell, North Lanarkshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Motherwell, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Motherwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Motherwell, North Lanarkshire, Scotland
The most recent O2 outage reports came from the following cities: Airdrie, Glasgow, Wishaw, Hamilton, High Blantyre and Stepps.
| City | Problem Type | Report Time |
|---|---|---|
 Airdrie |
Phone | |
| Glasgow |
Internet | |
| Glasgow |
Phone | |
| Wishaw |
Phone | |
| Airdrie |
Total Blackout | |
| Glasgow |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Motherwell, Scotland
Latest outage, problems and issue reports in Motherwell and nearby locations:
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Iain Montgomery
(@H0raceWimp) reported
from
Glasgow, Scotland
@O2 Is there any option that allows me to ask a question and have it at least recognised, never mind answered? Your bots are useless and I've given up waiting to talk to someone thousands of miles away.
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Andrew
(@AMontguire) reported
from
Glasgow, Scotland
@O2 I need help with a plan I have with you the monthly payment isn’t what I signed up for
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 Perhaps I've experienced both sides of the situation as a customer and an employee dealing with such things. The network I worked for as much as there were processes to follow things were mostly left to us to decided the outcome as we were top teir complaints.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@O2 I'm still not able to make recieve calls on my new watch. I activated the esim but the watch is still showing as emergency calls only. Not connected to network.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 I can't speak for them personally, however most contract T&Cs do state that after the minimum term ends its up to the customer to make contact and give notice. If its been years and you've not been looking at your bank then it's not their fault. Partial refund as goodwill maybe.
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Gary Weldon
(@UbuntuBhoy) reported
from
Glasgow, Scotland
Trying to switch a number from an @O2 account to a new @O2 account in my daughter's name is proving impossible. Have the PAC so you would imagine it would be straightforward, but no, it's seems transferring within the network makes things harder. 3 days on and nothing.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 Well O2 systems are all automated. People don't sit and monitor accounts. If you requested to cancel and they have notes confirming this and they didn't do it then the issue is theirs to fix and refund. I used to be customer relations for a different mobile network.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@kellyxxxkelly @O2 Mine started working this morning. That's what I got told in store last weekend. I'd activated the esim correctly but the start date of the watch was down as today.
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Christopher
(@MrShortFry) reported
from
Glasgow, Scotland
@O2 network issues test
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 I would usually explain to the customer how our terms made it clear it was customers responsibility to end contract and also ofcom etc also advise customers to check banks accs regularly and monitor DDs. Then offer a max of 12 months refund as gesture of goodwill and close acc.
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Jitendra Pathariya🇮🇳🏴
(@jpathariya) reported
from
Glasgow, Scotland
@O2 I sent more details in DM. Kindly can you please help as my services still not resumed.
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Theresa McG 🏴🍀🏴🍀
(@TheresaMcG19) reported
from
Glasgow, Scotland
@RobertJonesCFC @O2 Mine was defo them but if not sure hang up. They usually follow it up with a text confirming it is them
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Maryjane
(@maryjane_sings) reported
from
Glasgow, Scotland
@O2 is your service down in Glasgow? Tried restarting my phone, not getting anything
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#letthemusicplay💙
(@angelickf) reported
from
Cumbernauld, Scotland
@O2 code for daily draw not working 😭
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Iain Montgomery
(@H0raceWimp) reported
from
Glasgow, Scotland
@O2 Trying to clarify an issue with my account. My O2 is no help, and your phone lines are equally useless. What am I supposed to do?
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Niall Fitzgerald
(@FitzerOfGlasgow) reported
from
Glasgow, Scotland
@O2 I joined O2 this week and encouraged my wife to do the same. You have now screwed up her number port causing havoc in her business, damaging her livelihood and causing upset to vulnerable family we care for. Advisors just make baseless promises and lie when we call. #Fail
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Thomas Allan
(@Tamus1314) reported
from
Glasgow, Scotland
Been on hold trying to get through to @O2 customer services. ‘In a queue’ for nearly an hour. Shambles.
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Iain Montgomery
(@H0raceWimp) reported
from
Glasgow, Scotland
@O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.
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Jitendra Pathariya🇮🇳🏴
(@jpathariya) reported
from
Glasgow, Scotland
Hello @O2 I lost my network after porting my old number to O2, my old school m not working, O2 sum (also eSim) not working. Can you please urgently help?
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Rachael S
(@RachaelS16) reported
from
Strathaven, Scotland
@O2 I need help with two phones saying SIM not provisioned and can't find live chat on 02 app
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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kyleigh green
(@kyleighgreen22) reported
@O2 I get that it increases yearly … BUT for 3 weeks I’ve had little to no signal at all and it may not even get fixed until the 6th March 🙄 doesn’t seem fair I’m paying for a service I’m not even able to use !
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Krissie Stiles MSc 🇱🇻 🇬🇧
(@krissiesaid) reported
@tarahanmer @O2 @actionfrauduk It sounds a horrendous process & I am shocked there isn't swift support & resolution to you on this! Considering #identity #fraud is at its peak, I'd expect more to be available to support you (anyone) as the victim in this! Keep on going until someone hears you! 🙏🏻
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mikethomashendi
(@mikethomashendi) reported
@O2 Interesting to note that according to last year's annual report, @o2 invested around £750m in the network and still managed to rake in profits of £581m. Yet they absolutely need to raise their prices.
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Sean Trent
(@seantrent) reported
@O2 I've been trying for 3 days now to give you my Vodafone PAC code to port my number on to my new O2 sim. I've been hung up on once, and twice told that you have system problems & to call back the next day. How long will your systems be down for??
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Cataleiah 🍯
(@CataleiahGrace) reported
@O2 I’ve called your customer service and I’ve done everything they’ve told me to do and as I can see I’m having the same issues. It’s affecting my work as I constantly be on my phone and Canva as a graphic designer on the go when needed. And you let me down. I’m actually angry
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Krissie Stiles MSc 🇱🇻 🇬🇧
(@krissiesaid) reported
@tarahanmer @O2 @actionfrauduk can you help? 🙏🏻
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Katherine Cory 🐝
(@KatherineCory) reported
@O2 I’ve been sent a new SIM card but so far in an hour you’ve text me 23 times with just my phone number. I’ve just tried calling but have been hung up on. Can you help? Thanks
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PaulWheats
(@PaulWheats) reported
@O2 can you explain why I have been unable to speak to somebody despite ten attempts since Monday about an urgent complaint Your service is an absolute shambles
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Karen Pearsall
(@KarenPearsall) reported
@O2 tried to get in touch with customer service today but got a recorded message saying your servers were down and to call back in 24 hours ?
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Cataleiah 🍯
(@CataleiahGrace) reported
@O2 I have been with you for like 10 years and In the past 3 months especially the last month nothing works. Calls fail every 4 minutes in various areas. 5G never works, forever loading, I have 100gb and it feels like I’m in 1950s with no data. I’ve called…. (TBC)