O2 Outage Report in Motherwell, North Lanarkshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Motherwell, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Motherwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Motherwell, North Lanarkshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow, Cumbernauld, Motherwell and Bellshill.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Phone | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Phone | |
| Glasgow |
Phone | |
| Glasgow |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Motherwell, Scotland
Latest outage, problems and issue reports in Motherwell and nearby locations:
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Terrybhoy☘💚
(@terrybhoy82) reported
from
Glasgow, Scotland
@O2 bad customer service paid my bill online on bill date.. and still cut me off tried to call and cant speak to sum1 offer me disney+ free for 6mnthe but then bill me for it #badservice
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jade
(@2916jade) reported
from
Glasgow, Scotland
@O2 I’ve been trying to get on live chat for ages But I can’t find it and I rly need help with something ASAP help x
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Holly🦋
(@hollymclennan22) reported
from
East Kilbride, Scotland
@jennyclark13 @O2 I know, 10 days 😂😂😂😂 actually so bad!!!
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Holly🦋
(@hollymclennan22) reported
from
East Kilbride, Scotland
@willis_103 @O2 Soooo bad!!!! Just lies they tell clearly to get someone off the phone!
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10 in a row
(@celtichoff) reported
from
Glasgow, Scotland
@O2 I'm looking to upgrade (due on Tuesday) but I can't seem to see anything that suits & I can't get through to anyone from customer service about this plus you's have ceased dealing with the Carphone Warehouse, I'm beginning to feel stuck & perhaps might need to move network 🤔
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Holly🦋
(@hollymclennan22) reported
from
East Kilbride, Scotland
@O2 due to recent issues would get changed 31st. Then 1st of April no access to any network/no numbers working (new number wasn’t working and the old one she was getting changed over to wasn’t working) so phoned 02 and waited nearly 2 hours to get through and was told 24 hours
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Ross A Mataz
(@rossmcatasney85) reported
from
Glasgow, Scotland
Genuinely annoyed that the contact between @O2 and @CPWTweets has ended, I actually made the point of changing from o2 direct to o2 under carphone warehouse because how poor the customer service was at @O2.. For the first time in 10 years I may be swapping network next year
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Johnny Main
(@ajohnmain) reported
from
East Kilbride, Scotland
@O2 Hi, just wondering if there are any monthly contracts for less than 36 months as seems to be the norm on your website. I don't want to be tied in for 3 years so looking for a shorter contact or will leave you after 20 years of being a customer. Thanks.
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jimjamsrulestheworld
(@jimjamsrules) reported
from
Glasgow, Scotland
@O2 no one to talk to at o2 and im constantly charged £4.99 by Lasevia ltd. This is bad on o2’s behalf!!!!
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Scott Monty
(@scottmonty85) reported
from
Glasgow, Scotland
@O2 actually think it’s acceptable to offer me £10 ‘compensation’ for having no service from my work for 5 weeks!! Safe to say I declined. Contract up next month anyway @O2CxFb
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🏴🇬🇧💕🌹 Chrissy 🌹💕🇬🇧🏴
(@Mad_Scots_Wench) reported
from
Motherwell, Scotland
@O2 customer services attitude is an absolute disgrace! 🤬🤬Complaint going in to #Oftel.
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Holly🦋
(@hollymclennan22) reported
from
East Kilbride, Scotland
@jordankenny7 @O2 They wouldn’t let her cancel 😫😫😫 It’s been so bad!!! Hopefully sorted soon!
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Adam Armour-Florence
(@Miami_Delights) reported
from
Glasgow, Scotland
@O2 hi folks. I currently can't login to my O2 on the app or in the website. Won't let me through to an advisor when I call 202. Looking to upgrade my mobile since you sent me a text to have it paid off early to upgrade. Please help.
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Franco Carroll #RDCSC #ROHCSC
(@franco_carroll1) reported
from
Larkhall, Scotland
@O2 still nothing from you regarding my wife’s lost fone (3 weeks now) & still ringing out on helpline (Over 30 mins then cuts out) this is beyond shoddy for a network provider..we only need verified proof that her fone/SIM card were blocked!!!!
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Nicola Gunn
(@NicolaGunn_) reported
from
Strathaven, Scotland
@O2 trying to call your customer service to make a final payment as I have switched networks and your automated line keeps saying goodbye and hanging up on me... can’t pay my bill if I can’t get through...
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Graeme mackie
(@mackbhoy) reported
from
Glasgow, Scotland
Have just moved back to @O2 and wanted confirmation that my PAC code was being processed, however it appears that both chat and calls are too busy to help. Not the best of starts😐
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Laura Gray
(@lauraxmx28) reported
from
Slamannan, Scotland
@O2 Cannot thank manager Chris & the rest of his team at the Falkirk store enough. Went above & beyond all my expectations, provided amazing customer service & genuinely left me feeling like they truly cared about me as a customer. Very happy, will certainly return to store again
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Sean Kelly
(@seanpdkelly) reported
from
Coatbridge, Scotland
@O2 - Been trying to sort out 2 fraudulent accounts that has been open in my grandparents name! It's been over a month and I'm still not being helped. What a joke of a service. Store allowed 2 fraudulent accounts to be open and don't care to help, customer service not interested
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Gazray 👻
(@Gazray) reported
from
Kirkintilloch, Scotland
@O2 hiya, I don’t want to call and block your phone lines but can someone from customer service dm me so I can find out why my bill has went up.
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☾*:･нαуℓєу∴
(@__hatherell) reported
from
Glasgow, Scotland
@O2 had a contactless payment amount come out of my account at £15.30 and the transaction is listened as “day to day O2”.... what is this !? Never seen it before - am I being thick?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kip Heath
(@miceheath) reported
@O2 Hi - is there a connection issue with the my O2 app? Trying to talk to someone while abroad and I had a notification but the conversation won't reload. Tried to login from a desktop and it gives a 403 error.
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Nick Hodder 🇬🇧🏴🔶🧩⚛️ (he/him/his)
(@NGHodder) reported
@O2 Just had to pay TEN TIMES my usual data rate to add a bolt on. Phoned customer services. They said that policies have changed due to abuse of goodwill. I have been a customer for years, and now ripped off. Also, with you not supporting Pixel Watch, I am leaving. It's a shame.
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kathleen connolly
(@Katreem08) reported
@O2 this is becoming a joke now 7+ months I have not been able to use my properly you lot need to sort it out I’m paying £76 a month for what ?? To have to b connected to Wi-Fi just to use my phone!! All you keep saying is there is a tower down what for over a year !! 😤
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Mike McGovern
(@MrMikeyMoo23) reported
If @O2 had spent as much effort on sorting my problem with there network as they have advertising to me since I decided to leave I might not be leaving, instead they just lied to me
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Tracey
(@missiles22) reported
@emmajanerose37 @O2 Same. Have you tried ringing 202 as that doesn't work either for me.
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Violet
(@Violetsky85) reported
@O2 my £10 credit is still not issued this absolutely shocking customer service - I tweeted that the credit code did not work over a week ago and several people from your customer service team have messaged me asking the same questions.
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Stuart
(@Stupot1994) reported
@O2 I can’t get through to the live chat on the app, any chance of help on here?
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5:4
(@5against4) reported
@O2 Hey O2, I'm currently including Disney+ as an extra but I have a Priority voucher to get it for £5.99 - how so I use the voucher to switch to this monthly amount? I'm getting "Oops there's been a problem"…
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AlexJones
(@alexjones2018) reported
@daviddunninguk @O2 Still many areas in North Yorkshire that have no phone signal.
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Jennifer Brown
(@jennika28) reported
from
Maghull, England
Please @O2 can you fix this now