O2 Outage Report in Motherwell, North Lanarkshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Motherwell, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Motherwell, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Motherwell, Scotland
The most recent O2 outage reports came from the following cities: Glasgow.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 3 days ago |
|
Glasgow
|
Internet | 4 days ago |
|
Glasgow
|
Internet | 6 days ago |
|
Glasgow
|
Phone | 7 days ago |
|
Glasgow
|
Internet | 9 days ago |
|
Glasgow
|
Total Blackout | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Motherwell, Scotland
Latest outage, problems and issue reports in Motherwell and nearby locations:
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Quantum Skyline (@QuantumSkyline) reported from Motherwell, Scotland@officialgarymc @O2 I'm off as soon as this is over. Worst network performance I've ever seen, and I mean all over Lanarkshire and Glasgow.
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Melissa Gillen - Wellbeing Coach 🏴 (@Mel_Gillen22) reported from Glasgow, Scotland@O2 Still waiting for support. Been on the app, still waiting for an advisor, been on hold on the phone... The advisor on the Dm couldn't help either... Only want to upgrade 🙄This is not great is it,
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Melissa Gillen - Wellbeing Coach 🏴 (@Mel_Gillen22) reported from Glasgow, Scotland@O2 how do you speak to a customers service advisor? The 'my O2' app does not seem to want to connect Thanks
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Maryjane (@maryjane_sings) reported from Glasgow, Scotland@O2 is your service down in Glasgow? Tried restarting my phone, not getting anything
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Ray McCreath 💙💛 (@raymccreath) reported from Hamilton, ScotlandSo @O2 was told last Tuesday account would be refunded in 72 hours, that expired 74 hours ago... can't get hold of customer services as line says "we tried to get hold of you but were unable to do so, don't worry we will try again" and hangs up on me...
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BiggestNizzy (@BiggestNizzy) reported from Glasgow, Scotland@O2 5G is garbage, whenever my phone picks up a 5G signal (normally in Glasgow) the performance drops like a stone!
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Gayle Fitzpatrick (@gaylem1978) reported from Glasgow, Scotland@drewsy92 That’s very disappointing such a large network giving you such poor service for the money you’re paying monthly honey x. What can you do to assist @O2 ? It’s certainly giving me food for thought as I’m thinking of getting a new mobile contract over next few months!
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graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland@O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia
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Kelly Cook 🌈❤🏃♀️🍺💙🏴🇬🇧 (@zippy30) reported from Hamilton, Scotland@O2 Hi can you help me got a new contract but would like to keep my current number which i have from you
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Ray McCreath 💙💛 (@raymccreath) reported from Hamilton, Scotland@sumazonSW @O2 That's not a bad idea, amazon can deliver a printed t shirt on Monday, Tuesday I'll be in an o2 shop in Glasgow
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Ray McCreath 💙💛 (@raymccreath) reported from Hamilton, ScotlandSo @o2 still cannot get through to customer services, still saying someone will phone me back, now a week since I was last able to speak to a person.your chat bot says someone will be in touch in 24 hours, that was 2 days ago
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Quantum Skyline (@QuantumSkyline) reported from Coatbridge, Scotland@Ross_Zombie @O2 That massively populated thoroughfare of wades upon wades of O2 users all splitting the signal between us. Literally me and auld Tom on his way up to the bookies in his mobility scooter up the street tonight.
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graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland@O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help
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Ray McCreath 💙💛 (@raymccreath) reported from Hamilton, Scotland@o2 absolutely shocking customer service... overcharged on bill by nearly £1800 and been trying to get money back. O2 have admitted error but to date have been unable to get refund. Another 45 mins on phone today and still cannot tell me when money is coming back.
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Alison Hardie (@AlisonIHardie) reported from Kirkintilloch, Scotland@simonhouston68 @O2 I reckon u need to get them to accept your messages are a complaint, insist they treat it as one and then ask them when they 'started the clock' in terms of issuing you with a deadlock letter. Get that and then take it to Ofcom. Sounds utterly ridiculous to credit you, not repay!
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Ray McCreath 💙💛 (@raymccreath) reported from Hamilton, Scotland@RobWilson_RW @O2 Thanks Rob for the advice, never had any issue before and had rather just refunded me in the 7 days they said it would be sorted, they have even accepted the error that's what's annoying more than anything
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Gary Weldon (@UbuntuBhoy) reported from Glasgow, ScotlandTrying to switch a number from an @O2 account to a new @O2 account in my daughter's name is proving impossible. Have the PAC so you would imagine it would be straightforward, but no, it's seems transferring within the network makes things harder. 3 days on and nothing.
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Melissa Gillen - Wellbeing Coach (@Mel_Gillen22) reported from Glasgow, Scotland@lannygillen @O2 @O2 disgraceful customer service
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Joanne (@Joanne268403163) reported@O2 The “handy tips” don’t work as your system is saying “it seems that a local phone mast isn’t working as it should, sorry” and that “engineers are working on it, should be fixed in 48 hours” … this is now the fourth day with no signal. I have dm’d you postcode.
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Steven McMillan (@fankle_steve) reported@O2 why after calling customer services x2 has my newly transitioned account from @VodafoneUK not been activated? Email sent links from yourselves simply take me back to the same page saying 'account not activated'
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Neil B (@TheWilldern) reported from Carlisle, England@virginmedia Do you know if your current upgrade prices are inclusive of the annual price increase from March 1st and if I upgrade with a mobile plan am I getting access to @O2 or your piggyback’d Virgin Media mobile network? the reason why I ask is that I need eSIM support.
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marmite1612 (@LesleyMoriarty) reported@O2 having been an 02 customer for me years than I can remember the customer service I have received recently has been #appalling #lookafteryourcustomers
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kelly Richmond (@kellylang21) reported@O2 4 of your advisors have cut me off the phone in the past hour, I have been nothing but polite, I’m actually trying to call and pay you money, Why won’t anyone help me? Service has been nothing short of diabolical! Been a loyal customer for 18 years! #whereisthlove #O2customer
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kate Gibson (@finmentalkg) reported@O2 Never used WiFi calling but seems to be working for me.
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Dominik Ziomek (@DZiomek) reported@O2 Don’t bother with this network if you like to keep yourself sane. Worst customer care experience so far. Staff mostly rude and unprofessional not understanding even how mobile networks work. Just wow!
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Todd Bevis 🍀 (@OnYaTodd32) reported@O2 You never responded to what I said the other day I want to pay £150 off of my contract and then pay £150 off the next month then I can get an upgraded phone!
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Nick Smith (@smithnichols) reportedHi @O2 I have had zero signal since yesterday can you please tell me what’s going on? In Cranleigh, Surrey.
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Cliff Jenkins (@CliffJenkins49) reported@O2 hi need some help getting wifi calling turned on. I have just ported my number over from Vodafone and cant get this working... many thanks