O2 Outage Report in Cumbernauld, North Lanarkshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow and Stepps.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Total Blackout | |
| Glasgow |
Total Blackout | |
| Glasgow |
Phone | |
| Glasgow |
Phone | |
| Glasgow |
Phone | |
| Glasgow |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@kellyxxxkelly @O2 Mine started working this morning. That's what I got told in store last weekend. I'd activated the esim correctly but the start date of the watch was down as today.
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Iain Montgomery
(@H0raceWimp) reported
from
Glasgow, Scotland
@O2 Is there any option that allows me to ask a question and have it at least recognised, never mind answered? Your bots are useless and I've given up waiting to talk to someone thousands of miles away.
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Theresa McG 🏴🍀🏴🍀
(@TheresaMcG19) reported
from
Glasgow, Scotland
@RobertJonesCFC @O2 Mine was defo them but if not sure hang up. They usually follow it up with a text confirming it is them
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Iain Montgomery
(@H0raceWimp) reported
from
Glasgow, Scotland
@O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.
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Gary Weldon
(@UbuntuBhoy) reported
from
Glasgow, Scotland
Trying to switch a number from an @O2 account to a new @O2 account in my daughter's name is proving impossible. Have the PAC so you would imagine it would be straightforward, but no, it's seems transferring within the network makes things harder. 3 days on and nothing.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
Falkirk, Scotland
@O2 when I took out my new phone contact few weeks ago, I chose my 6 months free @disneyplus (just within the 30 days I had to decide which to choose) as my “reward” - but I can’t find ANY means of activating it... Can you help please?
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 Perhaps I've experienced both sides of the situation as a customer and an employee dealing with such things. The network I worked for as much as there were processes to follow things were mostly left to us to decided the outcome as we were top teir complaints.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 Well O2 systems are all automated. People don't sit and monitor accounts. If you requested to cancel and they have notes confirming this and they didn't do it then the issue is theirs to fix and refund. I used to be customer relations for a different mobile network.
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Jitendra Pathariya🇮🇳🏴
(@jpathariya) reported
from
Glasgow, Scotland
@O2 I sent more details in DM. Kindly can you please help as my services still not resumed.
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Niall Fitzgerald
(@FitzerOfGlasgow) reported
from
Glasgow, Scotland
@O2 I joined O2 this week and encouraged my wife to do the same. You have now screwed up her number port causing havoc in her business, damaging her livelihood and causing upset to vulnerable family we care for. Advisors just make baseless promises and lie when we call. #Fail
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 I can't speak for them personally, however most contract T&Cs do state that after the minimum term ends its up to the customer to make contact and give notice. If its been years and you've not been looking at your bank then it's not their fault. Partial refund as goodwill maybe.
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Thomas Allan
(@Tamus1314) reported
from
Glasgow, Scotland
Been on hold trying to get through to @O2 customer services. ‘In a queue’ for nearly an hour. Shambles.
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Iain Montgomery
(@H0raceWimp) reported
from
Glasgow, Scotland
@O2 Trying to clarify an issue with my account. My O2 is no help, and your phone lines are equally useless. What am I supposed to do?
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Jitendra Pathariya🇮🇳🏴
(@jpathariya) reported
from
Glasgow, Scotland
Hello @O2 I lost my network after porting my old number to O2, my old school m not working, O2 sum (also eSim) not working. Can you please urgently help?
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Gayle Fitzpatrick
(@gaylem1978) reported
from
Glasgow, Scotland
@drewsy92 That’s very disappointing such a large network giving you such poor service for the money you’re paying monthly honey x. What can you do to assist @O2 ? It’s certainly giving me food for thought as I’m thinking of getting a new mobile contract over next few months!
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#letthemusicplay💙
(@angelickf) reported
from
Cumbernauld, Scotland
@O2 code for daily draw not working 😭
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Maryjane
(@maryjane_sings) reported
from
Glasgow, Scotland
@O2 is your service down in Glasgow? Tried restarting my phone, not getting anything
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Andrew
(@AMontguire) reported
from
Glasgow, Scotland
@O2 I need help with a plan I have with you the monthly payment isn’t what I signed up for
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Christopher
(@MrShortFry) reported
from
Glasgow, Scotland
@O2 network issues test
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 I would usually explain to the customer how our terms made it clear it was customers responsibility to end contract and also ofcom etc also advise customers to check banks accs regularly and monitor DDs. Then offer a max of 12 months refund as gesture of goodwill and close acc.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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David Gould
(@dgzipit) reported
@O2 Thanks for the reply. Hopefully all the bad areas where Vodafone provided excellent service will also be better. Note that it isn't my postcode: it's the worst area in Guildford town centre. Quite close to the O2 store
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✩ 𝕜ꫀ𝕣𝕣ꪗ ✩
(@C40Ke) reported
Still no reply from @o2 regarding my broken phone it’s okay I’ve cancelled the DD you’ll soon talk to me when I’m not paying £1,700 for a broken iPhone 14 max 🖕🏼
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Mohsin
(@IAmSyedMohsin) reported
Is it just me or @O2 signals have been going ****???? Probably going to switch over to @EE end of contract
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Rowena Coxwell
(@MiggleM) reported
I have an iPhone 14 now so in theory I finally have 5G except I almost never do because @O2’s network still predates the Industrial Revolution
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Ashley Cunningham
(@pidge199025) reported
@O2 Not helpful atall as per usual. I have done all of that multiple times and it is not recognising the phone number that we have with O2. Can you offer any useful help?
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Kristen Brenes
(@kristen_brenes) reported
Not only did @O2 support never get back to me in the 5 working days they had to respond, but they transferred me in literal circles, again for HOURS at a time while in a different branch as they were trying to help me get a working phone before I left the country, AGAIN.
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Michael
(@Michael24553708) reported
@O2 Yes, service on old sim. Put new sim in this afternoon at around 1.30. Haven't received anything, but was told when I signed up that the number would begin porting when I put the new sim card from o2 in my new iPhone
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Miss Easter 🐰
(@Kme27) reported
@O2 Hello any chance you can sort out the mast that has died again, can't make or receive calls or send or receive txts?? Literally had no signal for 3 days in Tiptree now..
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Louisa ⭐️⭐️💙💙🏆
(@pawseygirl) reported
@O2 The mast in my area is broken again
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Kristen Brenes
(@kristen_brenes) reported
I literally never use my Twitter account, but I feel like I have to let other people know about the legit god AWFUL customer service from @O2 I opened a new contract with them at the end of October, and it has been nothing but an absolute