O2 Outage Report in Cumbernauld, North Lanarkshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (42%)
- Internet (31%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Cumbernauld, Scotland
The most recent O2 outage reports came from the following cities: Glasgow, Falkirk, and Hallglen.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 1 day ago |
|
Glasgow
|
Internet | 2 days ago |
|
Falkirk
|
2 days ago | |
|
Glasgow
|
Internet | 4 days ago |
|
Glasgow
|
Phone | 5 days ago |
|
Glasgow
|
Internet | 7 days ago |
Community Discussion
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O2 Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland@O2 I'm still not able to make recieve calls on my new watch. I activated the esim but the watch is still showing as emergency calls only. Not connected to network.
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland@apakula @O2 I can't speak for them personally, however most contract T&Cs do state that after the minimum term ends its up to the customer to make contact and give notice. If its been years and you've not been looking at your bank then it's not their fault. Partial refund as goodwill maybe.
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Thomas Allan (@Tamus1314) reported from Glasgow, Scotland@O2 what an absolute joke of a service. Set up a payment plan and pay it on time just to be repeatedly disconnected. Speak to payment management 3 times in 1 week to make sure you don’t get barred….and yet again , services barred!
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland@kellyxxxkelly @O2 Mine started working this morning. That's what I got told in store last weekend. I'd activated the esim correctly but the start date of the watch was down as today.
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Jitendra Pathariya🇮🇳🏴 (@jpathariya) reported from Glasgow, Scotland@O2 I sent more details in DM. Kindly can you please help as my services still not resumed.
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland@apakula @O2 I would usually explain to the customer how our terms made it clear it was customers responsibility to end contract and also ofcom etc also advise customers to check banks accs regularly and monitor DDs. Then offer a max of 12 months refund as gesture of goodwill and close acc.
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Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland@O2 Trying to clarify an issue with my account. My O2 is no help, and your phone lines are equally useless. What am I supposed to do?
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HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland@O2 Another day in Central Scotland travelling and bad signal and data from 02. Waiting until my contract expires. Can 02 give me a good provider information please for Central Scotland. Thank you.
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Andrew (@AMontguire) reported from Glasgow, Scotland@O2 I need help with a plan I have with you the monthly payment isn’t what I signed up for
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Jitendra Pathariya🇮🇳🏴 (@jpathariya) reported from Glasgow, ScotlandHello @O2 I lost my network after porting my old number to O2, my old school m not working, O2 sum (also eSim) not working. Can you please urgently help?
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Theresa McG 🏴🍀🏴🍀 (@TheresaMcG19) reported from Glasgow, Scotland@RobertJonesCFC @O2 Mine was defo them but if not sure hang up. They usually follow it up with a text confirming it is them
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Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland@O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland@apakula @O2 Perhaps I've experienced both sides of the situation as a customer and an employee dealing with such things. The network I worked for as much as there were processes to follow things were mostly left to us to decided the outcome as we were top teir complaints.
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Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland@O2 Is there any option that allows me to ask a question and have it at least recognised, never mind answered? Your bots are useless and I've given up waiting to talk to someone thousands of miles away.
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Niall Fitzgerald (@FitzerOfGlasgow) reported from Glasgow, Scotland@O2 I joined O2 this week and encouraged my wife to do the same. You have now screwed up her number port causing havoc in her business, damaging her livelihood and causing upset to vulnerable family we care for. Advisors just make baseless promises and lie when we call. #Fail
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#letthemusicplay💙 (@angelickf) reported from Cumbernauld, Scotland@O2 code for daily draw not working 😭
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Thomas Allan (@Tamus1314) reported from Glasgow, ScotlandBeen on hold trying to get through to @O2 customer services. ‘In a queue’ for nearly an hour. Shambles.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈 (@Kierbro) reported from Falkirk, Scotland@O2 when I took out my new phone contact few weeks ago, I chose my 6 months free @disneyplus (just within the 30 days I had to decide which to choose) as my “reward” - but I can’t find ANY means of activating it... Can you help please?
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland@apakula @O2 Well O2 systems are all automated. People don't sit and monitor accounts. If you requested to cancel and they have notes confirming this and they didn't do it then the issue is theirs to fix and refund. I used to be customer relations for a different mobile network.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Adrian Gibson (@adrianpgibson) reportedSurely as a loyal customer of @virginmedia and @O2 I should be signed up automatically? Dreadful customer experience TBH.
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lucyloo (@Juicylucie18) reported@O2 is your site and app down? I haven’t been able to log into my app or get onto your site for days now. It never loads I’ve tried uninstalling and re downloading the app and that’s not helped. And If its just me? Why is it not working? Pls help
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Lil Waz V (@WarrenV_) reported@bambii1008 @O2 I'm having the exact same issue in the Google play store
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Angela Thompson💙 (@aengela1961) reported@O2 are you having problems with signal around the Stafford area? No reception at all on husbands phone
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LL (@dompyone) reported@O2 since I update my contract couple of weeks ago, the internet is useless and slow, it’s like going back to 2005, wth
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Kate 🕊 (@KateEmilyDove) reported@O2 Why am I paying for 5G on my iPhone 12 Pro Max and literally never getting it, despite adjusting settings, in central London!
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Left Scouse (@RedScouseLeft) reported@Tintenfische1 @virginmedia @O2 I'm paying 98.99 a month for 650mb Oomph package with sky, bt, everything..... just got through about #voltme and been told the Volt free broadband next speed upgrades don't apply to oomph customers, only lower paying standard package customers!!!! Wtf?
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Catriona Howatson (@CatrionaHowats3) reported@O2 Really disappointed that almost 19hours after I asked to swap my sim I still have no service. You switched off my old sim immediately. I know you say it can take up 24hrs but I’ve never had a sim swap take so long 🙃
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Abbie (@Abbieferguson1) reported@O2 customer service have the same energy as @ZARA sales assistants 😣🥺 I need a new phone today… @EE is a huge no, who’s best?
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Elaine WILSON (@Elainemumof3) reported@O2 I have never dealt with such a greedy useless company in my life, refuse to help, all you want is money