O2 Outage Report in Birkenshaw, North Lanarkshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Birkenshaw, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Birkenshaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Birkenshaw, North Lanarkshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow, Falkirk, Cumbernauld, Motherwell and Bellshill.
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Community Discussion
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O2 Issues Reports Near Birkenshaw, Scotland
Latest outage, problems and issue reports in Birkenshaw and nearby locations:
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jade (@2916jade) reported from Glasgow, Scotland
@O2 I’ve been trying to get on live chat for ages But I can’t find it and I rly need help with something ASAP help x
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Sean Kelly (@seanpdkelly) reported from Coatbridge, Scotland
@O2 - Been trying to sort out 2 fraudulent accounts that has been open in my grandparents name! It's been over a month and I'm still not being helped. What a joke of a service. Store allowed 2 fraudulent accounts to be open and don't care to help, customer service not interested
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland
Ni'm heading to @O2 shop to cancel the WiFi hub. Touch and go whether I cancel the phone which is due for upgraded anyway. Not the first time I've had difficulty with O2 and no sensible access to customer service.
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Lorraine (@Wolf_Q4) reported from Barrhead, Scotland
Hey @O2 can you help? I got an email saying to view my bill, but as a new customer who hasn't received handset & I dont have a phone no yet (ordered online) I can't sign up or access your services. Also you have "shut down (y)our email support service" apparently any suggestions?
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Katie McAleer (@KatieMcAleer2) reported from Bonnybridge, Scotland
@O2 is your network down? My da can’t make or receive calls
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland
@O2 PS I have been a loyal customer for around 12 years.
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🏴🇬🇧💕🌹 Chrissy 🌹💕🇬🇧🏴 (@Mad_Scots_Wench) reported from Motherwell, Scotland
@O2 customer services attitude is an absolute disgrace! 🤬🤬Complaint going in to #Oftel.
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland
@O2 Here we have @O2 going through the motions and doing nothing substantive to resolve my issue.
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Graeme mackie (@mackbhoy) reported from Glasgow, Scotland
Have just moved back to @O2 and wanted confirmation that my PAC code was being processed, however it appears that both chat and calls are too busy to help. Not the best of starts😐
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Laura Gray (@lauraxmx28) reported from Slamannan, Scotland
@O2 Cannot thank manager Chris & the rest of his team at the Falkirk store enough. Went above & beyond all my expectations, provided amazing customer service & genuinely left me feeling like they truly cared about me as a customer. Very happy, will certainly return to store again
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☾*:・нαуℓєу∴ (@__hatherell) reported from Glasgow, Scotland
@O2 had a contactless payment amount come out of my account at £15.30 and the transaction is listened as “day to day O2”.... what is this !? Never seen it before - am I being thick?
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland
@O2 I'd be very wary of @O2. Deals are good but in my experience customer service is atrocious
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Martin Robertson (@Haggisthelord) reported from Uddingston, Scotland
@O2 Me too because I'm paying for a premium camera phone that can't be properly used as a camera phone. Worst experience in over 10 years of being an o2 customer.
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@O2 Support had suggested clearing caches, deleting data, restarts etc. All tried. All failed. There are no service centres here in Scotland to take the phone to. There is clearly an known issue that has affected many p30 pro users after updates. It would appear to be firmware.
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Johnny Main (@ajohnmain) reported from East Kilbride, Scotland
@O2 Hi, just wondering if there are any monthly contracts for less than 36 months as seems to be the norm on your website. I don't want to be tied in for 3 years so looking for a shorter contact or will leave you after 20 years of being a customer. Thanks.
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Scott Monty (@scottmonty85) reported from Glasgow, Scotland
@O2 actually think it’s acceptable to offer me £10 ‘compensation’ for having no service from my work for 5 weeks!! Safe to say I declined. Contract up next month anyway @O2CxFb
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Nicola Gunn (@NicolaGunn_) reported from Strathaven, Scotland
@O2 trying to call your customer service to make a final payment as I have switched networks and your automated line keeps saying goodbye and hanging up on me... can’t pay my bill if I can’t get through...
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@O2 It's blurry from 1x to 5x. Anything under and over works. The super Macro works. Huawei have said its a known issue they are trying to resolve via update/patch. Tried all resets. I now have a contract phone I bought for the amazing camera being useless.
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland
@O2 There is nowhere on your website or on correspondence a customer service phone number where this can be sorted. That is frustrating. To issue default notices when the account is net clear is a disgrace. Please DM with a phone number where I can resolve this.
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland
@O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Producer (@mhoney1234) reported
thinking about getting a contract with @O2 ? DONT! Placed an order on Friday. 5 hours of phone calls later telling me to “stay in” your phone will be delivered despite the tracking saying DPD didn’t have the item - I’m still no further forward. Taken my money no issue though.
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Chris (@AmericanPie88) reported
Hi @O2 it has now been one month and one day of no contact from your credit team. Please explain ? Your customer service errors have damaged my credit score and left me without a phone. Will we have a new PM before you contact me? Probably! #O2customerservice #customerexperience
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Jason Wiltshire (@JasonWiltshire) reported
@O2 every time I call my mum in the UK from my US t-mobile phone it goes straight to O2 vm. If I call here from my Uk 3 phone it’s fine. She can call me, it’s just if I call her it goes straight to Vm 100% of the time. How can we fix this?
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Vicki Pope (@vicki_pope) reported
@O2 Can you please explain WHY I've just had to spend an hour on phone trying to find out WHERE and HOW my £15 credit on my phone disappeared to? Only to be told that I "used it up this morning" before I'd even woken up??!! I've been customer for years and never had issue before.
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Nettwerk (@Nettwerk) reported
@O2 @nothing Terrible keynote, very bad audio and video. This "Nothing Phone" will be in the same position where is OnePlus. Same founder, this mewn same problems.
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Dave J (@foomaniac) reported
@O2 Is there anything that can be done to look at our signal? For over a year now the mobile data connection has been so poor. Currently your @virginmedia service is down, and I'm struggling to work due to not being able to get a consistent 4G connection to teather. Ridiculous.
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Grody🔞 (@pickled_tinker) reported
I tried to be amicable, @O2 but both your staff and call centers, like your network, are beyond a joke. I have registered my complaint, wether your staffer took it down won't matter. I recorded the joke of a call, got hung up on, thrice I might add. You now have 30 days.
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lisammariee (@lisammariee) reported
@O2 hiya! just been in your store querying about o2 recycle and potentially upgrading early but have been advised that due to very small, shallow scratches (which i would class as wear and tear for a 2+ year old phone) has taken the value of my phone down from £180 to £36?
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𝐌𝐀𝐑𝐂𝐎 (@_polomarco) reported
@O2 I am sick to death of having no signal 🤬
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˜”*°•.˜”*°• JoJo •°*”˜.•°*”˜ (@JoJo_P_87) reported
@O2 anyone going to help?