O2 Outage Report in Kilmarnock, East Ayrshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kilmarnock, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Community Discussion
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O2 Issues Reports Near Kilmarnock, Scotland
Latest outage, problems and issue reports in Kilmarnock and nearby locations:
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 PS I have been a loyal customer for around 12 years.
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GreenImp 3.5% 🏴🏳️🌈 #FBPE
(@CarrieG979) reported
from
Newmilns, Scotland
Hey @O2 any idea why someone added £7.50 a month insurance to my account? This wasn't requested and I don't require any as my phone is nearly 3 years old. If it breaks or dies I will just get a new one. Please refund or I will make a complaint.
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.
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Carrie Munky
(@carriemunky79) reported
from
Newmilns, Scotland
Anyone else having issues with @O2 or @vodaphoneuk
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 Here we have @O2 going through the motions and doing nothing substantive to resolve my issue.
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 I'd be very wary of @O2. Deals are good but in my experience customer service is atrocious
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🏳️🌈 Laura Dunn 🏴 🇬🇧
(@RainbowAspie) reported
from
Ochiltree, Scotland
@O2 Network down and signal intermittenance in KA18 area due to malfunctioning mast, have registered my postcode for updates. This has happened before and I'm wondering, if it's the same mast as the last time. 🤔 #O2NetworkDown
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Jenny♡
(@justjen_x) reported
from
Ayrshire, Scotland
@O2 was trying to make a payment over the phone and was put through to 3 different departments, to which i was also on hold for over 20 mins for someone to answer then hang up!! Unacceptable
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Tommy Samson 🏴
(@tsamson2904) reported
from
Cumnock, Scotland
Phone upgrades done... S9+ for me and S9 for the beloved... Would have loved the S10 but too damn expensive @O2 & @CPWTweets
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Lesley MacGregor
(@scoobs1969) reported
from
Kilbirnie, Scotland
@O2 I need to cancel a sim order can someone help
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Colin Green
(@colin81green) reported
from
Newmilns, Scotland
Finally, after yet more shambolic service from @VodafoneUK, my phone has transferred over to @O2. Goodbye and good riddance @VodafoneUK. The most horrific customer service and tech support ever.
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 There is nowhere on your website or on correspondence a customer service phone number where this can be sorted. That is frustrating. To issue default notices when the account is net clear is a disgrace. Please DM with a phone number where I can resolve this.
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Erinnn
(@Erindarby1999) reported
from
Kilmarnock, Scotland
Why is my data so fkn shit, won’t load anythin @O2 sort urself out, been gawn on for days now
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
Ni'm heading to @O2 shop to cancel the WiFi hub. Touch and go whether I cancel the phone which is due for upgraded anyway. Not the first time I've had difficulty with O2 and no sensible access to customer service.
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wendyg4073
(@wendyg4073) reported
from
Kilmarnock, Scotland
@nattystevenson1 @O2 Mines has been piss poor for a few weeks, vodaphone three are useless here so O2 were my go to but now I'm not so sure, glad it's not just me then
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🏴ALBA_Shxdy🇬🇧
(@Slim5hdy) reported
from
Irvine, Scotland
@Derbs751 @O2 Same at ibrox @RangersFC , signal shows full but nothing works 😑
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Billy Menzies
(@BillyMenzies1) reported
from
Cumnock, Scotland
Hi anyone at @O2, that’s the third time in three weeks I have had someone contacting my number stating to be from O2 and offering me 40% discount on my bill for being a great customer. All I need to do is tell them the one-time code that they get O2 to send me.
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Natalie Stevenson
(@nattystevenson1) reported
from
Kilmaurs, Scotland
@O2 no service in Kilmaurs!
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Ally
(@chezally) reported
from
Ayrshire, Scotland
@O2 customer services, you've lost a long standing customer tonight.
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Gordon Haggis Currie
(@GCHaggis) reported
from
Kilmarnock, Scotland
This is absolutely ridiculous @O2 been over a week and still haven't got 4G signal or any kind of signal for that matter. When am I getting my signal back and not exactly happy to pay full monthly bill for not getting anything and losing business because of it.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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anna alderton
(@AnnaAlderton) reported
@O2 my son has had no signal most of last night when he was in London and now no signal on his way to school. My coverage is fine and his phone is on my bill so I can check his data. He has about 19GB but is unable to use it. Can you help?
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Jooliana #Rejoin #FBPE #FBPA #FBPPR 💙 🇪🇺
(@juliathewitch) reported
@O2 I've registered for updates. I was with Three for 12 years - not a single service outage.
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jack
(@jackgreggs) reported
@O2 hi I requested a super Duolingo voucher with o2 priority, it says the voucher has been used but my Duolingo account is still on basic, it now says the voucher is not available and to tweet for support?
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Mark Manley 🧡
(@Manley62) reported
@CrazyFlagging @O2 I frequently complete an online survey on the quality of my service. I am always fair and honest and nothing ever seems to change. In fact it seems to be getting worse
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Frozen Badger
(@FrozenBadger) reported
@O2 bizarre that your cancellations make no retention attempts. 15 years on and off with the network and don’t seem fussed about losing customers at all. @tescomobile what’s the quickest way to pick up a sim!?
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kl 🌸
(@sumkirsty) reported
Happy iPhone 14 release day!!!! I would be waiting for my new phone today if @O2 weren’t so crap at sorting it out like 😭
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Steve Davis
(@m_rainbird) reported
@O2 Deadline with your tin-pot company has been by far the worst part of the whole identity theft experience. This tweet is probably the twentieth time I’ve contacted you. Please let it be the last you completely incompetent shysters
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Kyle Moreno-Gray
(@kylemorenogray) reported
@O2 I placed an order a week ago & subsequently taken a day off work to receive the phone today - but just been told been you've not completed a credit check? Its been a WEEK! Unbelievably bad service from a company I've been with since 2007
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David Cowan
(@davidcowan79) reported
@O2 shockingly poor customer service at your Maidstone store. Waited near on 30 mins to be seen the assistant Steve then allowed another customer to jump the queue who had been there 5 mins and I was told to come back later! Andy is the manager, but I need an email address pls!
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JamesR
(@jamesr181) reported
@iryanjamese @O2 Completely agree!! I’m pretty pissed off to be honest. Just hoping it isn’t going to be October! Even on the apple site it’s saying mid October now so I think the same problem wherever you go now!