O2

O2 Outage Report in Kilmarnock, East Ayrshire, Scotland

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Kilmarnock, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Kilmarnock, East Ayrshire, Scotland 03/12/2026 22:45

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Kilmarnock, East Ayrshire, Scotland

The most recent O2 outage reports came from the following cities: Darvel.

Loading map, please wait...
City Problem Type Report Time
United KingdomDarvel Phone
United KingdomIrvine Phone
United KingdomIrvine Phone
United KingdomKilwinning Internet
United KingdomKilmarnock Phone
United KingdomSaltcoats Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Kilmarnock, Scotland

Latest outage, problems and issue reports in Kilmarnock and nearby locations:

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 PS I have been a loyal customer for around 12 years.

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.

  • scoobs1969 Lesley MacGregor (@scoobs1969) reported from Kilbirnie, Scotland

    @O2 I need to cancel a sim order can someone help

  • GCHaggis Gordon Haggis Currie (@GCHaggis) reported from Kilmarnock, Scotland

    This is absolutely ridiculous @O2 been over a week and still haven't got 4G signal or any kind of signal for that matter. When am I getting my signal back and not exactly happy to pay full monthly bill for not getting anything and losing business because of it.

  • colin81green Colin Green (@colin81green) reported from Newmilns, Scotland

    Finally, after yet more shambolic service from @VodafoneUK, my phone has transferred over to @O2. Goodbye and good riddance @VodafoneUK. The most horrific customer service and tech support ever.

  • Slim5hdy 🏴󠁧󠁢󠁳󠁣󠁴󠁿ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, Scotland

    @Derbs751 @O2 Same at ibrox @RangersFC , signal shows full but nothing works 😑

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    Ni'm heading to @O2 shop to cancel the WiFi hub. Touch and go whether I cancel the phone which is due for upgraded anyway. Not the first time I've had difficulty with O2 and no sensible access to customer service.

  • nattystevenson1 Natalie Stevenson (@nattystevenson1) reported from Kilmaurs, Scotland

    @O2 no service in Kilmaurs!

  • Erindarby1999 Erinnn (@Erindarby1999) reported from Kilmarnock, Scotland

    Why is my data so fkn shit, won’t load anythin @O2 sort urself out, been gawn on for days now

  • chezally Ally (@chezally) reported from Ayrshire, Scotland

    @O2 customer services, you've lost a long standing customer tonight.

  • wendyg4073 wendyg4073 (@wendyg4073) reported from Kilmarnock, Scotland

    My every five or six week tweet at how crap my reception is with @O2 sooner my contract is up the quicker I can change my carrier, you used to be good but now your rubbish

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 There is nowhere on your website or on correspondence a customer service phone number where this can be sorted. That is frustrating. To issue default notices when the account is net clear is a disgrace. Please DM with a phone number where I can resolve this.

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 Here we have @O2 going through the motions and doing nothing substantive to resolve my issue.

  • cupcakebash Michael Beck (@cupcakebash) reported from Irvine, Scotland

    @O2 getting absolutely fed up of not being able to get Internet access unless inside a house or business premises. Get your mobile WiFi signal sorted please. 😠😡

  • BillyMenzies1 Billy Menzies (@BillyMenzies1) reported from Cumnock, Scotland

    Hi anyone at @O2, that’s the third time in three weeks I have had someone contacting my number stating to be from O2 and offering me 40% discount on my bill for being a great customer. All I need to do is tell them the one-time code that they get O2 to send me.

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 I'd be very wary of @O2. Deals are good but in my experience customer service is atrocious

  • carriemunky79 Carrie Munky (@carriemunky79) reported from Newmilns, Scotland

    Anyone else having issues with @O2 or @vodaphoneuk

  • RainbowAspie 🏳️‍🌈 Laura Dunn 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 (@RainbowAspie) reported from Ochiltree, Scotland

    @O2 Network down and signal intermittenance in KA18 area due to malfunctioning mast, have registered my postcode for updates. This has happened before and I'm wondering, if it's the same mast as the last time. 🤔 #O2NetworkDown

  • CarrieG979 GreenImp 3.5% 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 #FBPE (@CarrieG979) reported from Newmilns, Scotland

    Hey @O2 any idea why someone added £7.50 a month insurance to my account? This wasn't requested and I don't require any as my phone is nearly 3 years old. If it breaks or dies I will just get a new one. Please refund or I will make a complaint.

  • wendyg4073 wendyg4073 (@wendyg4073) reported from Kilmarnock, Scotland

    @nattystevenson1 @O2 Mines has been piss poor for a few weeks, vodaphone three are useless here so O2 were my go to but now I'm not so sure, glad it's not just me then

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MusclesBeats Muscles Beats (@MusclesBeats) reported

    @O2 also volt is saying ineligible but I’m with virgin media for broadband and mobile as well as being with O2 at the same address . Sort it out. Again disgusting customer service

  • Tomisatwitt 𝙏𝙊𝙈 ◣ ◢ (@Tomisatwitt) reported

    @O2 This still hasn't been resolved, think it's time I left 02 to go to another provider as £80 a month for a service that I am not receiving is simply not good enough!

  • avapari goldi (@avapari) reported

    @NatalieMcCoy92 @O2 Same here ! And never trying to give u good offer @O2

  • kiran_klair Kiran Klair (@kiran_klair) reported

    @O2 just been on hold for half an hour for your agent to hang up on me. Can you ring me back please

  • BajiNahid Baji Nahid (@BajiNahid) reported

    @O2 @virginmedia I am on O2 and Virgin Media but yet i cannot get volt as your website does not allow this. can you help please? thanks.

  • Patrick00653216 Patrick (@Patrick00653216) reported

    @O2 been in touch before. Still having connection issues. Very poor again. Keep having to switch onoff. Very slight shaded area on triangle of signal strength. Harrogate HG2. Thanks.

  • KIRSTL kirsty (@KIRSTL) reported

    @virginmedia @O2 I have activated the volt through my 02 app and it says I’m ineligible for volt as virgin media isn’t available at my address.. yet I’ve been with Virgin media for 5 years at my address with broadband. Can you advise why it’s saying this please? And what you will do to fix it ?

  • MusclesBeats Muscles Beats (@MusclesBeats) reported

    @O2 what’s going on nearly two months and still no iPhone 13 in stock. Sort it out , each time I phone in your staff can’t give me any updates. Absolutely disgusting customer service

  • Thamesmond Seb (@Thamesmond) reported

    @O2 Hi there. Is there any plan to expand eSIM support to PAYG in the future? I’m with Vodafone for my main Pay Monthly SIM, but use an O2 PAYG SIM as a second incoming line, and I’d love to be able to have the O2 one as an eSIM in my iPhone.

  • phantomcitiess raygun (@phantomcitiess) reported

    @O2 i havent had any signal all day pls whats up?