O2 Outage Report in Kilmarnock, East Ayrshire, Scotland
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The latest reports from users having issues in Kilmarnock come from postal codes KA1.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kilmarnock, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (25%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Kilmarnock, East Ayrshire, Scotland
The most recent O2 outage reports came from the following cities: Kilmarnock, Saltcoats, Kilwinning and Ayr.
| City | Problem Type | Report Time |
|---|---|---|
 Kilmarnock |
Phone | |
| Kilmarnock |
Total Blackout | |
| Saltcoats |
Phone | |
| Kilwinning |
Phone | |
| Ayr |
Internet | |
| Kilmarnock |
Phone |
Community Discussion
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O2 Issues Reports Near Kilmarnock, Scotland
Latest outage, problems and issue reports in Kilmarnock and nearby locations:
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Jenny♡
(@justjen_x) reported
from
Ayrshire, Scotland
@O2 was trying to make a payment over the phone and was put through to 3 different departments, to which i was also on hold for over 20 mins for someone to answer then hang up!! Unacceptable
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
Ni'm heading to @O2 shop to cancel the WiFi hub. Touch and go whether I cancel the phone which is due for upgraded anyway. Not the first time I've had difficulty with O2 and no sensible access to customer service.
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GreenImp 3.5% 🏴🏳️🌈 #FBPE
(@CarrieG979) reported
from
Newmilns, Scotland
Hey @O2 any idea why someone added £7.50 a month insurance to my account? This wasn't requested and I don't require any as my phone is nearly 3 years old. If it breaks or dies I will just get a new one. Please refund or I will make a complaint.
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 PS I have been a loyal customer for around 12 years.
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 Here we have @O2 going through the motions and doing nothing substantive to resolve my issue.
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🏴ALBA_Shxdy🇬🇧
(@Slim5hdy) reported
from
Irvine, Scotland
@Derbs751 @O2 Same at ibrox @RangersFC , signal shows full but nothing works 😑
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Erinnn
(@Erindarby1999) reported
from
Kilmarnock, Scotland
Why is my data so fkn shit, won’t load anythin @O2 sort urself out, been gawn on for days now
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Billy Menzies
(@BillyMenzies1) reported
from
Cumnock, Scotland
Hi anyone at @O2, that’s the third time in three weeks I have had someone contacting my number stating to be from O2 and offering me 40% discount on my bill for being a great customer. All I need to do is tell them the one-time code that they get O2 to send me.
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Ally
(@chezally) reported
from
Ayrshire, Scotland
@O2 customer services, you've lost a long standing customer tonight.
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Tommy Samson 🏴
(@tsamson2904) reported
from
Cumnock, Scotland
Phone upgrades done... S9+ for me and S9 for the beloved... Would have loved the S10 but too damn expensive @O2 & @CPWTweets
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 I'd be very wary of @O2. Deals are good but in my experience customer service is atrocious
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Colin Green
(@colin81green) reported
from
Newmilns, Scotland
Finally, after yet more shambolic service from @VodafoneUK, my phone has transferred over to @O2. Goodbye and good riddance @VodafoneUK. The most horrific customer service and tech support ever.
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Gordon Haggis Currie
(@GCHaggis) reported
from
Kilmarnock, Scotland
This is absolutely ridiculous @O2 been over a week and still haven't got 4G signal or any kind of signal for that matter. When am I getting my signal back and not exactly happy to pay full monthly bill for not getting anything and losing business because of it.
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 There is nowhere on your website or on correspondence a customer service phone number where this can be sorted. That is frustrating. To issue default notices when the account is net clear is a disgrace. Please DM with a phone number where I can resolve this.
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Natalie Stevenson
(@nattystevenson1) reported
from
Kilmaurs, Scotland
@O2 no service in Kilmaurs!
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Lesley MacGregor
(@scoobs1969) reported
from
Kilbirnie, Scotland
@O2 I need to cancel a sim order can someone help
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Carrie Munky
(@carriemunky79) reported
from
Newmilns, Scotland
Anyone else having issues with @O2 or @vodaphoneuk
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wendyg4073
(@wendyg4073) reported
from
Kilmarnock, Scotland
@nattystevenson1 @O2 Mines has been piss poor for a few weeks, vodaphone three are useless here so O2 were my go to but now I'm not so sure, glad it's not just me then
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.
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🏳️🌈 Laura Dunn 🏴 🇬🇧
(@RainbowAspie) reported
from
Ochiltree, Scotland
@O2 Network down and signal intermittenance in KA18 area due to malfunctioning mast, have registered my postcode for updates. This has happened before and I'm wondering, if it's the same mast as the last time. 🤔 #O2NetworkDown
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rachael
(@Shellys_Wellie) reported
on the phone for nearly half an hour to speak to someone, @O2 finally put me on hold to someone then hang up. ugh! im so angry right now! they dont even give you an option to contact them online! terrible service!
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ThreeUKSupport
(@ThreeUKSupport) reported
@molimo3 @O2 Hey Alex. We're sad you're thinking of leaving us. We're carrying out a lot of improvements on our network, which should come to Norwich soon, so things should get better there. What's the postcode where you get these speeds? We'll check for any known issues there -Chris
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Wayne McCarron
(@therealwaynemcc) reported
@O2 As I said in my original post this is not a new issue. O2 need to understand that the customers time is just as valuable as their own and make a commitment to reducing these wait times dramatically. At the moment the impression I get is that it isn't seen as a problem/priority.
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The Language Quest
(@language_quest) reported
@O2 I’ve had wifi calling activated again and sent a complaint to the complaint review service at o2
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luke
(@lukeyp31) reported
@O2 That’s the problem I’ve not got any Photo ID
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Hairs
(@Hairs_) reported
@NSPCC @TessDaly @O2 by referring them to munroe bergdof, who openly breaks safeguarding guidelines with the nspcc's support?
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The Language Quest
(@language_quest) reported
@O2 Two o2 employees have mentioned the practice, yes I’m a pay monthly customer. I think some of trading standards org need to investigate this practice it sounds odd to me
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Vicky Roden
(@VickyRoden) reported
@O2 does Kafka run your customer services? I can't sort a new phone til i update my billing address. But I can't update my address without a code. But I can't receive the code until I get the phone sorted. But i can't get my phone sorted until I sort my billing address.....
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Grace Haughey
(@GraceHaughey) reported
... or @O2 could you offer a better deal?! #help #awfulservice #frustratedcustomer
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IG: shaquillaevelyn
(@shaquillaevelyn) reported
@O2 I would like to pay off my device but it appears online, I can only pay off my bill. Tried calling but the audio recorder doesn't allow me to speak to anybody. Can you help?