O2

O2 Outage Report in Kilmarnock, East Ayrshire, Scotland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Kilmarnock, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Kilmarnock, East Ayrshire, Scotland 07/30/2025 07:10

July 30: Problems at O2

O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kilmarnock, East Ayrshire, Scotland

The most recent O2 outage reports came from the following cities: Kilmarnock and Saltcoats.

Loading map, please wait...
City Problem Type Report Time
United KingdomKilmarnock Phone
United KingdomSaltcoats Phone
United KingdomIrvine Phone
United KingdomIrvine Internet
United KingdomKilmarnock Phone
United KingdomSaltcoats Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Kilmarnock, Scotland

Latest outage, problems and issue reports in Kilmarnock and nearby locations:

  • wendyg4073 wendyg4073 (@wendyg4073) reported from Kilmarnock, Scotland

    My every five or six week tweet at how crap my reception is with @O2 sooner my contract is up the quicker I can change my carrier, you used to be good but now your rubbish

  • cupcakebash Michael Beck (@cupcakebash) reported from Irvine, Scotland

    @O2 getting absolutely fed up of not being able to get Internet access unless inside a house or business premises. Get your mobile WiFi signal sorted please. 😠😡

  • wendyg4073 wendyg4073 (@wendyg4073) reported from Kilmarnock, Scotland

    @nattystevenson1 @O2 Mines has been piss poor for a few weeks, vodaphone three are useless here so O2 were my go to but now I'm not so sure, glad it's not just me then

  • BillyMenzies1 Billy Menzies (@BillyMenzies1) reported from Cumnock, Scotland

    Hi anyone at @O2, that’s the third time in three weeks I have had someone contacting my number stating to be from O2 and offering me 40% discount on my bill for being a great customer. All I need to do is tell them the one-time code that they get O2 to send me.

  • scoobs1969 Lesley MacGregor (@scoobs1969) reported from Kilbirnie, Scotland

    @O2 I need to cancel a sim order can someone help

  • chezally Ally (@chezally) reported from Ayrshire, Scotland

    @O2 customer services, you've lost a long standing customer tonight.

  • CarrieG979 GreenImp 3.5% 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 #FBPE (@CarrieG979) reported from Newmilns, Scotland

    Hey @O2 any idea why someone added £7.50 a month insurance to my account? This wasn't requested and I don't require any as my phone is nearly 3 years old. If it breaks or dies I will just get a new one. Please refund or I will make a complaint.

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 I'd be very wary of @O2. Deals are good but in my experience customer service is atrocious

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 PS I have been a loyal customer for around 12 years.

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 Here we have @O2 going through the motions and doing nothing substantive to resolve my issue.

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 There is nowhere on your website or on correspondence a customer service phone number where this can be sorted. That is frustrating. To issue default notices when the account is net clear is a disgrace. Please DM with a phone number where I can resolve this.

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    Ni'm heading to @O2 shop to cancel the WiFi hub. Touch and go whether I cancel the phone which is due for upgraded anyway. Not the first time I've had difficulty with O2 and no sensible access to customer service.

  • GCHaggis Gordon Haggis Currie (@GCHaggis) reported from Kilmarnock, Scotland

    This is absolutely ridiculous @O2 been over a week and still haven't got 4G signal or any kind of signal for that matter. When am I getting my signal back and not exactly happy to pay full monthly bill for not getting anything and losing business because of it.

  • RainbowAspie 🏳️‍🌈 Laura Dunn 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 (@RainbowAspie) reported from Ochiltree, Scotland

    @O2 Network down and signal intermittenance in KA18 area due to malfunctioning mast, have registered my postcode for updates. This has happened before and I'm wondering, if it's the same mast as the last time. 🤔 #O2NetworkDown

  • nattystevenson1 Natalie Stevenson (@nattystevenson1) reported from Kilmaurs, Scotland

    @O2 no service in Kilmaurs!

  • Erindarby1999 Erinnn (@Erindarby1999) reported from Kilmarnock, Scotland

    Why is my data so fkn shit, won’t load anythin @O2 sort urself out, been gawn on for days now

  • colin81green Colin Green (@colin81green) reported from Newmilns, Scotland

    Finally, after yet more shambolic service from @VodafoneUK, my phone has transferred over to @O2. Goodbye and good riddance @VodafoneUK. The most horrific customer service and tech support ever.

  • Slim5hdy 🏴󠁧󠁢󠁳󠁣󠁴󠁿ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, Scotland

    @Derbs751 @O2 Same at ibrox @RangersFC , signal shows full but nothing works 😑

  • carriemunky79 Carrie Munky (@carriemunky79) reported from Newmilns, Scotland

    Anyone else having issues with @O2 or @vodaphoneuk

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • BrightonJournal Brighton Journal (@BrightonJournal) reported

    @O2 this service cannot be be this poor ?

  • ClareC_xx Clare (@ClareC_xx) reported

    @O2 I just tried this and it was taking me to the app so I copied & pasted into Google, signed on,put the security code in and it then took me to the app again however this time it let me access the sale so I really have no idea what the issue was but thanks for your help resolving

  • JakeElliott1995 Jake Elliott (@JakeElliott1995) reported

    @LaurenRandell99 @O2 I had the exact same issue... Not sure how anyone got tickets

  • KirtlandAndy Andy Kirtland (@KirtlandAndy) reported

    @O2 I just received an email saying I left something in my basket — but I’ve twice tried to check out (once around 40 days ago) and was refused both times. I’ve never been declined for a contract by any other provider. What’s going on?

  • KirtlandAndy Andy Kirtland (@KirtlandAndy) reported

    @O2 I just received an email saying I left something in my basket — but I’ve twice tried to check out (once around 40 days ago) and was refused both times. I’ve never been declined for a contract by any other provider. What’s going on? #O2Fail

  • AJ_Taylor21 ❤️AMANDA TAYLOR❤️ (@AJ_Taylor21) reported

    @O2 I have been with o2 for nearly 20 yrs and never had any issues whatsoever so ever

  • hattersgirl88 Nicola (@hattersgirl88) reported

    @o2 your app is changing my email address when I log in so I can’t get the help I need

  • Vaughp Paul (@Vaughp) reported

    @O2 (continued) A long phone call with O2 last evening resulted in you confirming the email address as being current and referring us to Virgin media. I have just been in communication with them and they said it was a matter for O2 to sort out. Can you help please???.

  • AlisonLMercer Ali Mercer (@AlisonLMercer) reported

    @WhichUK have you heard about the latest epic email fail from @virginmedia and @O2? Something to follow up next time you survey the best and worst broadband & email providers...

  • AlisonLMercer Ali Mercer (@AlisonLMercer) reported

    apparently there's an absolute disaster with email service following the merger of @O2 and @virginmedia - is anyone else out there affected? #virginmedia #seewhattheycantdo