O2

O2 Outage Report in Kilmarnock, East Ayrshire, Scotland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Kilmarnock, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Kilmarnock, East Ayrshire, Scotland 09/06/2025 04:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (23%)

    Internet (23%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Kilmarnock, Scotland

Latest outage, problems and issue reports in Kilmarnock and nearby locations:

  • RainbowAspie 🏳️‍🌈 Laura Dunn 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 (@RainbowAspie) reported from Ochiltree, Scotland

    @O2 Network down and signal intermittenance in KA18 area due to malfunctioning mast, have registered my postcode for updates. This has happened before and I'm wondering, if it's the same mast as the last time. 🤔 #O2NetworkDown

  • carriemunky79 Carrie Munky (@carriemunky79) reported from Newmilns, Scotland

    Anyone else having issues with @O2 or @vodaphoneuk

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    Ni'm heading to @O2 shop to cancel the WiFi hub. Touch and go whether I cancel the phone which is due for upgraded anyway. Not the first time I've had difficulty with O2 and no sensible access to customer service.

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 I'd be very wary of @O2. Deals are good but in my experience customer service is atrocious

  • wendyg4073 wendyg4073 (@wendyg4073) reported from Kilmarnock, Scotland

    @nattystevenson1 @O2 Mines has been piss poor for a few weeks, vodaphone three are useless here so O2 were my go to but now I'm not so sure, glad it's not just me then

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 PS I have been a loyal customer for around 12 years.

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 Here we have @O2 going through the motions and doing nothing substantive to resolve my issue.

  • CarrieG979 GreenImp 3.5% 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 #FBPE (@CarrieG979) reported from Newmilns, Scotland

    Hey @O2 any idea why someone added £7.50 a month insurance to my account? This wasn't requested and I don't require any as my phone is nearly 3 years old. If it breaks or dies I will just get a new one. Please refund or I will make a complaint.

  • BillyMenzies1 Billy Menzies (@BillyMenzies1) reported from Cumnock, Scotland

    Hi anyone at @O2, that’s the third time in three weeks I have had someone contacting my number stating to be from O2 and offering me 40% discount on my bill for being a great customer. All I need to do is tell them the one-time code that they get O2 to send me.

  • Slim5hdy 🏴󠁧󠁢󠁳󠁣󠁴󠁿ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, Scotland

    @Derbs751 @O2 Same at ibrox @RangersFC , signal shows full but nothing works 😑

  • nattystevenson1 Natalie Stevenson (@nattystevenson1) reported from Kilmaurs, Scotland

    @O2 no service in Kilmaurs!

  • Erindarby1999 Erinnn (@Erindarby1999) reported from Kilmarnock, Scotland

    Why is my data so fkn shit, won’t load anythin @O2 sort urself out, been gawn on for days now

  • justjen_x Jenny♡ (@justjen_x) reported from Ayrshire, Scotland

    @O2 was trying to make a payment over the phone and was put through to 3 different departments, to which i was also on hold for over 20 mins for someone to answer then hang up!! Unacceptable

  • chezally Ally (@chezally) reported from Ayrshire, Scotland

    @O2 customer services, you've lost a long standing customer tonight.

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.

  • GCHaggis Gordon Haggis Currie (@GCHaggis) reported from Kilmarnock, Scotland

    This is absolutely ridiculous @O2 been over a week and still haven't got 4G signal or any kind of signal for that matter. When am I getting my signal back and not exactly happy to pay full monthly bill for not getting anything and losing business because of it.

  • tsamson2904 Tommy Samson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@tsamson2904) reported from Cumnock, Scotland

    Phone upgrades done... S9+ for me and S9 for the beloved... Would have loved the S10 but too damn expensive @O2 & @CPWTweets

  • colin81green Colin Green (@colin81green) reported from Newmilns, Scotland

    Finally, after yet more shambolic service from @VodafoneUK, my phone has transferred over to @O2. Goodbye and good riddance @VodafoneUK. The most horrific customer service and tech support ever.

  • scoobs1969 Lesley MacGregor (@scoobs1969) reported from Kilbirnie, Scotland

    @O2 I need to cancel a sim order can someone help

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 There is nowhere on your website or on correspondence a customer service phone number where this can be sorted. That is frustrating. To issue default notices when the account is net clear is a disgrace. Please DM with a phone number where I can resolve this.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ohsolively_ #GuiltyPleasure 11.24 DREAM BIG QUEEN HWASA 🇬🇭 (@ohsolively_) reported

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • EylesJE Julie (@EylesJE) reported

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • OliverPaulWood Oliver Wood (@OliverPaulWood) reported

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • richieA01 Richard Allen 🍊 (@richieA01) reported

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Polly_Morgan Polly Morgan (@Polly_Morgan) reported

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • AdrianB40501976 Adrian Bond (@AdrianB40501976) reported

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • kellydalwood kelly dalwood (@kellydalwood) reported

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • drwhotrueblue je suis remainer #FBPE.#rejoin.🇪🇺🇮🇪🇪🇸 (@drwhotrueblue) reported

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • scoey9000 Paul Scowcroft (@scoey9000) reported

    @O2 Don’t bother I phoned instead and paid using auto payment line - they knew how much I had to pay - why couldn’t the app? Are there security issues your customers need to know about ?

  • Mariejeanne26MJ On peut rêver (@Mariejeanne26MJ) reported

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇