O2

O2 Outage Report in Kilmarnock, East Ayrshire, Scotland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Kilmarnock, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Kilmarnock, East Ayrshire, Scotland 01/28/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (18%)

    Internet (18%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kilmarnock, East Ayrshire, Scotland

The most recent O2 outage reports came from the following cities: Irvine.

Loading map, please wait...
City Problem Type Report Time
United KingdomIrvine Phone
United KingdomIrvine Phone
United KingdomIrvine Phone
United KingdomIrvine Phone
United KingdomKilmarnock Phone
United KingdomKilmarnock Total Blackout

Community Discussion

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O2 Issues Reports Near Kilmarnock, Scotland

Latest outage, problems and issue reports in Kilmarnock and nearby locations:

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 There is nowhere on your website or on correspondence a customer service phone number where this can be sorted. That is frustrating. To issue default notices when the account is net clear is a disgrace. Please DM with a phone number where I can resolve this.

  • tsamson2904 Tommy Samson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@tsamson2904) reported from Cumnock, Scotland

    Phone upgrades done... S9+ for me and S9 for the beloved... Would have loved the S10 but too damn expensive @O2 & @CPWTweets

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 I'd be very wary of @O2. Deals are good but in my experience customer service is atrocious

  • Slim5hdy 🏴󠁧󠁢󠁳󠁣󠁴󠁿ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, Scotland

    @Derbs751 @O2 Same at ibrox @RangersFC , signal shows full but nothing works 😑

  • RainbowAspie 🏳️‍🌈 Laura Dunn 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 (@RainbowAspie) reported from Ochiltree, Scotland

    @O2 Network down and signal intermittenance in KA18 area due to malfunctioning mast, have registered my postcode for updates. This has happened before and I'm wondering, if it's the same mast as the last time. 🤔 #O2NetworkDown

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    Ni'm heading to @O2 shop to cancel the WiFi hub. Touch and go whether I cancel the phone which is due for upgraded anyway. Not the first time I've had difficulty with O2 and no sensible access to customer service.

  • Erindarby1999 Erinnn (@Erindarby1999) reported from Kilmarnock, Scotland

    Why is my data so fkn shit, won’t load anythin @O2 sort urself out, been gawn on for days now

  • BillyMenzies1 Billy Menzies (@BillyMenzies1) reported from Cumnock, Scotland

    Hi anyone at @O2, that’s the third time in three weeks I have had someone contacting my number stating to be from O2 and offering me 40% discount on my bill for being a great customer. All I need to do is tell them the one-time code that they get O2 to send me.

  • scoobs1969 Lesley MacGregor (@scoobs1969) reported from Kilbirnie, Scotland

    @O2 I need to cancel a sim order can someone help

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 PS I have been a loyal customer for around 12 years.

  • nattystevenson1 Natalie Stevenson (@nattystevenson1) reported from Kilmaurs, Scotland

    @O2 no service in Kilmaurs!

  • wendyg4073 wendyg4073 (@wendyg4073) reported from Kilmarnock, Scotland

    @nattystevenson1 @O2 Mines has been piss poor for a few weeks, vodaphone three are useless here so O2 were my go to but now I'm not so sure, glad it's not just me then

  • justjen_x Jenny♡ (@justjen_x) reported from Ayrshire, Scotland

    @O2 was trying to make a payment over the phone and was put through to 3 different departments, to which i was also on hold for over 20 mins for someone to answer then hang up!! Unacceptable

  • GCHaggis Gordon Haggis Currie (@GCHaggis) reported from Kilmarnock, Scotland

    This is absolutely ridiculous @O2 been over a week and still haven't got 4G signal or any kind of signal for that matter. When am I getting my signal back and not exactly happy to pay full monthly bill for not getting anything and losing business because of it.

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 Here we have @O2 going through the motions and doing nothing substantive to resolve my issue.

  • chezally Ally (@chezally) reported from Ayrshire, Scotland

    @O2 customer services, you've lost a long standing customer tonight.

  • colin81green Colin Green (@colin81green) reported from Newmilns, Scotland

    Finally, after yet more shambolic service from @VodafoneUK, my phone has transferred over to @O2. Goodbye and good riddance @VodafoneUK. The most horrific customer service and tech support ever.

  • CarrieG979 GreenImp 3.5% 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 #FBPE (@CarrieG979) reported from Newmilns, Scotland

    Hey @O2 any idea why someone added £7.50 a month insurance to my account? This wasn't requested and I don't require any as my phone is nearly 3 years old. If it breaks or dies I will just get a new one. Please refund or I will make a complaint.

  • carriemunky79 Carrie Munky (@carriemunky79) reported from Newmilns, Scotland

    Anyone else having issues with @O2 or @vodaphoneuk

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • donbinney Donna (@donbinney) reported

    @O2 You’ve been having a technical fault for 3 days now!As for the chat that’s no good,I’m going around in circles with the same problem and getting different answers every time.

  • Speechless_UK Luke Pykett (@Speechless_UK) reported

    @KWright47591800 @O2 Agreed. Just had the same problem. That’s surely impossible? @O2 was there an error for all users?

  • petrolhead_UK Petrol_Head (@petrolhead_UK) reported

    @O2 #o2 appears you are all too busy for this. Totally underwhelmed by O2 customer service in just over a week 🙄 maybe I made a mistake joining O2 ? So multiple phone calls with no help, online and socials also ! #notimpressed #mobilephones

  • cloudboy1992 Cohen (@cloudboy1992) reported

    @O2 Whats going on with the odeon tickets in the priority app? I used to be able to claim them no problem, but recently even when I check at 2pm on the dot (or whatever time you keep changing it to) it just consistently says out of stock.

  • prepostoceros Prepostoceros (@prepostoceros) reported

    @o2 @giffgaff why is my phone working so badly? Rh16 here, service going down maybe hundreds of times in a day!!?

  • ChillyAutumn Laura Parr (@ChillyAutumn) reported

    @O2 keep trying to call but it keeps just ending the call. I need help with my bill. I added my Apple Watch for £5 a month on Xmas day. I cancelled this on the 19th Jan expecting to pay £5 total as it was all within a month. Why have I been charged £7.26???

  • Tedsandtreasure Tedsandtreasures (@Tedsandtreasure) reported

    @O2 O2 have spent hours +trying to sort a simple number change ! O2 to o2 - not difficultPlease ask someone to call me who can actually help !

  • Eb_Merc_Boy69 Benny 'Slim'... YNWA. (@Eb_Merc_Boy69) reported

    @MartinSLewis That'll be @o2 going up as well, @MartinSLewis how do I get out off a contract o2 service is crap I'm paying for 5g no better than 4g signal has got worse - customer service is crap too

  • travelfreakuk Travel Freak UK (@travelfreakuk) reported

    @O2 @dextofficial can you help? Have you tested 2FA when there are two numbers on same account?

  • Roxannanananana Roxanna Budd-Lambert (@Roxannanananana) reported

    @O2 is the network down? No service is Shaftesbury - SP7 8PJ.