O2 Outage Report in Kilmarnock, East Ayrshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kilmarnock, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (26%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Kilmarnock, Scotland
Latest outage, problems and issue reports in Kilmarnock and nearby locations:
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GreenImp 3.5% 🏴🏳️🌈 #FBPE
(@CarrieG979) reported
from
Newmilns, Scotland
Hey @O2 any idea why someone added £7.50 a month insurance to my account? This wasn't requested and I don't require any as my phone is nearly 3 years old. If it breaks or dies I will just get a new one. Please refund or I will make a complaint.
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Natalie Stevenson
(@nattystevenson1) reported
from
Kilmaurs, Scotland
@O2 no service in Kilmaurs!
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 PS I have been a loyal customer for around 12 years.
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 I'd be very wary of @O2. Deals are good but in my experience customer service is atrocious
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Tommy Samson 🏴
(@tsamson2904) reported
from
Cumnock, Scotland
Phone upgrades done... S9+ for me and S9 for the beloved... Would have loved the S10 but too damn expensive @O2 & @CPWTweets
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 There is nowhere on your website or on correspondence a customer service phone number where this can be sorted. That is frustrating. To issue default notices when the account is net clear is a disgrace. Please DM with a phone number where I can resolve this.
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🏴ALBA_Shxdy🇬🇧
(@Slim5hdy) reported
from
Irvine, Scotland
@Derbs751 @O2 Same at ibrox @RangersFC , signal shows full but nothing works 😑
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🏳️🌈 Laura Dunn 🏴 🇬🇧
(@RainbowAspie) reported
from
Ochiltree, Scotland
@O2 Network down and signal intermittenance in KA18 area due to malfunctioning mast, have registered my postcode for updates. This has happened before and I'm wondering, if it's the same mast as the last time. 🤔 #O2NetworkDown
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
Ni'm heading to @O2 shop to cancel the WiFi hub. Touch and go whether I cancel the phone which is due for upgraded anyway. Not the first time I've had difficulty with O2 and no sensible access to customer service.
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Jenny♡
(@justjen_x) reported
from
Ayrshire, Scotland
@O2 was trying to make a payment over the phone and was put through to 3 different departments, to which i was also on hold for over 20 mins for someone to answer then hang up!! Unacceptable
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Ally
(@chezally) reported
from
Ayrshire, Scotland
@O2 customer services, you've lost a long standing customer tonight.
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Erinnn
(@Erindarby1999) reported
from
Kilmarnock, Scotland
Why is my data so fkn shit, won’t load anythin @O2 sort urself out, been gawn on for days now
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.
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wendyg4073
(@wendyg4073) reported
from
Kilmarnock, Scotland
@nattystevenson1 @O2 Mines has been piss poor for a few weeks, vodaphone three are useless here so O2 were my go to but now I'm not so sure, glad it's not just me then
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Gordon Haggis Currie
(@GCHaggis) reported
from
Kilmarnock, Scotland
This is absolutely ridiculous @O2 been over a week and still haven't got 4G signal or any kind of signal for that matter. When am I getting my signal back and not exactly happy to pay full monthly bill for not getting anything and losing business because of it.
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Colin Green
(@colin81green) reported
from
Newmilns, Scotland
Finally, after yet more shambolic service from @VodafoneUK, my phone has transferred over to @O2. Goodbye and good riddance @VodafoneUK. The most horrific customer service and tech support ever.
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Carrie Munky
(@carriemunky79) reported
from
Newmilns, Scotland
Anyone else having issues with @O2 or @vodaphoneuk
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Lesley MacGregor
(@scoobs1969) reported
from
Kilbirnie, Scotland
@O2 I need to cancel a sim order can someone help
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Billy Menzies
(@BillyMenzies1) reported
from
Cumnock, Scotland
Hi anyone at @O2, that’s the third time in three weeks I have had someone contacting my number stating to be from O2 and offering me 40% discount on my bill for being a great customer. All I need to do is tell them the one-time code that they get O2 to send me.
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 Here we have @O2 going through the motions and doing nothing substantive to resolve my issue.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Katie Mack
(@katiemack87) reported
@O2 I think you need to look at your security processes. After being on hold I was put through to another customer on the phone!! Then on hold for another 40 minutes for the lady to then hang up on me!! What do I have to do to speak to somebody who actually works at o2??
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Steven Nash
(@nashienet) reported
Another reminder that @O2 are useless. On 9th December someone starting topping up their PAYG account using my debit card number. Since then I have spoken to their team on at least 5 occasions and they have not helped identify the recurring transaction and cancel it.
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Freja H
(@frijjybean) reported
@O2 honestly ridiculous no one is getting in contact I have been with o2 for 10 years +. Can’t even make a complaint over the phone this is awful.
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Mezin Aslan
(@Mezin1905) reported
I'm writing this complain message from my other mobile device using @O2 network & data to the weak and low data #Vodafonenet how you feel @VodafoneGroup ..?
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Martin Robertson
(@Haggisthelord) reported
from
Uddingston, Scotland
I wish this was a dream but... Has anyone else been told by @O2 that the reason their new @SamsungUK phone which was due to be delivered tomorrow is no longer in stock because the manufacturer wants to check overheating and sound issues before sending? No? Just me?
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Mr Banks, E 🏴🇬🇧
(@BanksyIsATory) reported
@ThreeUK I took your advice and decide to support @o2, best advice you have ever given me fair play!
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Adam
(@AdamUk23) reported
@O2 never ever ever join this network it’s like a prison sentence so u helpful it’s untrue
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David
(@zark875) reported
@O2 network down in DY13 Postcode
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Woody - ⚽️ #karankaout ⚽️
(@WoodyUK69) reported
@O2 Just completed an upgraded and system crashed on last part, no detail how to contact you to complete upgrade & no response to DM customer of 15yrs where are you & were is your cs if you want people to upgrade at least be there to help if something goes wrong
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Freja H
(@frijjybean) reported
@O2 your helpline is an absolutel disgrace. Waited for an hour for some to answer, only to then have them hang up on me after faffing about with data protection. Need my issues sorted ASAP.