O2

O2 Outage Report in Kilmarnock, East Ayrshire, Scotland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Kilmarnock, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Kilmarnock, East Ayrshire, Scotland 12/13/2024 13:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kilmarnock, East Ayrshire, Scotland

The most recent O2 outage reports came from the following cities: Kilmarnock, Saltcoats and Kilwinning.

Loading map, please wait...
City Problem Type Report Time
United KingdomKilmarnock Phone
United KingdomKilmarnock Total Blackout
United KingdomSaltcoats Phone
United KingdomKilwinning Phone
United KingdomAyr Internet
United KingdomKilmarnock Phone

Community Discussion

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O2 Issues Reports Near Kilmarnock, Scotland

Latest outage, problems and issue reports in Kilmarnock and nearby locations:

  • Erindarby1999 Erinnn (@Erindarby1999) reported from Kilmarnock, Scotland

    Why is my data so fkn shit, won’t load anythin @O2 sort urself out, been gawn on for days now

  • BillyMenzies1 Billy Menzies (@BillyMenzies1) reported from Cumnock, Scotland

    Hi anyone at @O2, that’s the third time in three weeks I have had someone contacting my number stating to be from O2 and offering me 40% discount on my bill for being a great customer. All I need to do is tell them the one-time code that they get O2 to send me.

  • chezally Ally (@chezally) reported from Ayrshire, Scotland

    @O2 customer services, you've lost a long standing customer tonight.

  • RainbowAspie 🏳️‍🌈 Laura Dunn 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 (@RainbowAspie) reported from Ochiltree, Scotland

    @O2 Network down and signal intermittenance in KA18 area due to malfunctioning mast, have registered my postcode for updates. This has happened before and I'm wondering, if it's the same mast as the last time. 🤔 #O2NetworkDown

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    Ni'm heading to @O2 shop to cancel the WiFi hub. Touch and go whether I cancel the phone which is due for upgraded anyway. Not the first time I've had difficulty with O2 and no sensible access to customer service.

  • GCHaggis Gordon Haggis Currie (@GCHaggis) reported from Kilmarnock, Scotland

    This is absolutely ridiculous @O2 been over a week and still haven't got 4G signal or any kind of signal for that matter. When am I getting my signal back and not exactly happy to pay full monthly bill for not getting anything and losing business because of it.

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 PS I have been a loyal customer for around 12 years.

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 There is nowhere on your website or on correspondence a customer service phone number where this can be sorted. That is frustrating. To issue default notices when the account is net clear is a disgrace. Please DM with a phone number where I can resolve this.

  • tsamson2904 Tommy Samson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@tsamson2904) reported from Cumnock, Scotland

    Phone upgrades done... S9+ for me and S9 for the beloved... Would have loved the S10 but too damn expensive @O2 & @CPWTweets

  • scoobs1969 Lesley MacGregor (@scoobs1969) reported from Kilbirnie, Scotland

    @O2 I need to cancel a sim order can someone help

  • cupcakebash Michael Beck (@cupcakebash) reported from Irvine, Scotland

    @O2 getting absolutely fed up of not being able to get Internet access unless inside a house or business premises. Get your mobile WiFi signal sorted please. 😠😡

  • wendyg4073 wendyg4073 (@wendyg4073) reported from Kilmarnock, Scotland

    @nattystevenson1 @O2 Mines has been piss poor for a few weeks, vodaphone three are useless here so O2 were my go to but now I'm not so sure, glad it's not just me then

  • colin81green Colin Green (@colin81green) reported from Newmilns, Scotland

    Finally, after yet more shambolic service from @VodafoneUK, my phone has transferred over to @O2. Goodbye and good riddance @VodafoneUK. The most horrific customer service and tech support ever.

  • CarrieG979 GreenImp 3.5% 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 #FBPE (@CarrieG979) reported from Newmilns, Scotland

    Hey @O2 any idea why someone added £7.50 a month insurance to my account? This wasn't requested and I don't require any as my phone is nearly 3 years old. If it breaks or dies I will just get a new one. Please refund or I will make a complaint.

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 Here we have @O2 going through the motions and doing nothing substantive to resolve my issue.

  • carriemunky79 Carrie Munky (@carriemunky79) reported from Newmilns, Scotland

    Anyone else having issues with @O2 or @vodaphoneuk

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 I'd be very wary of @O2. Deals are good but in my experience customer service is atrocious

  • nattystevenson1 Natalie Stevenson (@nattystevenson1) reported from Kilmaurs, Scotland

    @O2 no service in Kilmaurs!

  • Slim5hdy 🏴󠁧󠁢󠁳󠁣󠁴󠁿ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, Scotland

    @Derbs751 @O2 Same at ibrox @RangersFC , signal shows full but nothing works 😑

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • madmoohells Helen 🦻🏻👩🏻‍🦯 & Guide Dog Kelly 🦮 (@madmoohells) reported

    @O2 Your pay as you go customer service is AWFUL! They keep cutting my call off whilst I’m typing to the relay assistant. I get staff are working from home, but I’ve been cut off THREE times now by the same department.

  • Hathor32563459 Hathor (@Hathor32563459) reported

    @O2 can you recommend a network where I would be WELCOME, rather than barely tolerated, as a customer? That rules out O2.

  • Foolish_Mee Foolish_Mee (@Foolish_Mee) reported

    @O2 when will the phone mast be fixed? Haven't had service since yesterday

  • BlenkharnPaul pbcumbria (@BlenkharnPaul) reported

    @O2 signal down yet again. Can't chat to someone, can't talk to someone on the phone. My o2 phone is an emergency contact number and not one person to speak to for support! I can see me looking at moving after being with o2 for over 20 years!!! Sort it out!!!

  • Sammiekirkbride Sammie Kendall (@Sammiekirkbride) reported

    Got to love @O2 🙄 sat in a phone queue for ages, then as soon as I get to speak to someone my signal goes and I lose connection. Spot on 👏🏽

  • LornaStephens13 summababy (@LornaStephens13) reported

    @O2 what's going on with the network? No reception for an hour now!

  • laurenparky laurenparkinson (@laurenparky) reported

    Is there an issue with the 4g in Wrexham @O2? Or is it just my phone 🙈

  • ClairePetrie83 Claire Petrie - Digital Assistant (@ClairePetrie83) reported

    @LinkedInUK Customer service @O2

  • adz232 Adam Crawford (@adz232) reported

    @AndreaFisher5 @O2 I’d suggest going through on live chat or calling customer care and they should be able to offer you compensation until it’s fixed. As long as you have coverage then it’s something that can be compensated. Yes, they cannot guarantee good service all the time...(1/2)

  • adz232 Adam Crawford (@adz232) reported

    @SithGamiing @O2 That’s the O2 customer service number.