O2 Outage Report in Cumnock, East Ayrshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Cumnock, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
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O2 Issues Reports Near Cumnock, Scotland
Latest outage, problems and issue reports in Cumnock and nearby locations:
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Jenny♡
(@justjen_x) reported
from
Ayrshire, Scotland
@O2 was trying to make a payment over the phone and was put through to 3 different departments, to which i was also on hold for over 20 mins for someone to answer then hang up!! Unacceptable
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Tommy Samson 🏴
(@tsamson2904) reported
from
Cumnock, Scotland
Phone upgrades done... S9+ for me and S9 for the beloved... Would have loved the S10 but too damn expensive @O2 & @CPWTweets
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Duncan long
(@Dunxi) reported
@O2 disappointing customer service from O2 over last few days. Poor that after numerous failures all I get is sorry! Feel you could do more when your staff have made same misquote over and over. Lack of training or a deliberate sales policy? Normally DM but just really unhappy
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Jane
(@Jane17843158) reported
@O2 Can you please address the issue of no signal in Biggin Hill it’s been months now that the mast has been broken and not repaired. This is not acceptable fix this network issue now. 😡
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Jim Scott
(@jimscottjourno) reported
@O2 have just cut my ability to make phone calls after trying to fix a technical issue. They’ve ended up making it worse and now my number comes up invalid. Customer services over phone are useless advising me to wait 24 hours and call back again if there is an issue?!Not good.
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John Pearce
(@jonnyp138) reported
@O2 This only further proves my point on the initial tweet. Mon - Fri works a treat, I challenge you to test again 4pm Friday because I have the foresight to see the you will be having mast troubles again. Watch this space...
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Bella Rodrigues
(@bellashotton) reported
@O2 No phone network for 24 hours and no update on whether the problem is being resolved. What's going on?
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CJ
(@Socks8818) reported
@O2 Yeah my network is messed up I cant make calls but I can receive calls
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Maria
(@smugcheeks) reported
@O2 So my account is cancelled then?? As its a nightmare to call..and cancel!
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AJC ⚒️
(@AJ041987) reported
@tomkentuk @O2 And here's me having an active complaint that has an SLA that hasn't been adhered to. Disgrace. However congrats on the kiddie
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Ken_Buckley
(@y2kenb) reported
@O2 I recommend you put more of your £1.8bn profit into paying real people to deal with your customers and not designing your automated systems to force users down a culdesac of menus and frustration. I had to tell the service I had a complaint before i was able to speak to a human
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Apollo Cornwall
(@TruroTaxis) reported
@o2 must have the worst customer service of any network I have been with. Everybody says we will do that or it’s been done and it constantly turns out to be lies #uselessmobileo2