O2

O2 Outage Report in Cumnock, East Ayrshire, Scotland

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cumnock, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cumnock, East Ayrshire, Scotland 11/24/2025 03:30

November 24: Problems at O2

O2 is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cumnock, Scotland

Latest outage, problems and issue reports in Cumnock and nearby locations:

  • colin81green Colin Green (@colin81green) reported from Newmilns, Scotland

    Finally, after yet more shambolic service from @VodafoneUK, my phone has transferred over to @O2. Goodbye and good riddance @VodafoneUK. The most horrific customer service and tech support ever.

  • chezally Ally (@chezally) reported from Ayrshire, Scotland

    @O2 customer services, you've lost a long standing customer tonight.

  • wendyg4073 wendyg4073 (@wendyg4073) reported from Kilmarnock, Scotland

    @nattystevenson1 @O2 Mines has been piss poor for a few weeks, vodaphone three are useless here so O2 were my go to but now I'm not so sure, glad it's not just me then

  • RainbowAspie 🏳️‍🌈 Laura Dunn 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 (@RainbowAspie) reported from Ochiltree, Scotland

    @O2 Network down and signal intermittenance in KA18 area due to malfunctioning mast, have registered my postcode for updates. This has happened before and I'm wondering, if it's the same mast as the last time. 🤔 #O2NetworkDown

  • justjen_x Jenny♡ (@justjen_x) reported from Ayrshire, Scotland

    @O2 was trying to make a payment over the phone and was put through to 3 different departments, to which i was also on hold for over 20 mins for someone to answer then hang up!! Unacceptable

  • Erindarby1999 Erinnn (@Erindarby1999) reported from Kilmarnock, Scotland

    Why is my data so fkn shit, won’t load anythin @O2 sort urself out, been gawn on for days now

  • BillyMenzies1 Billy Menzies (@BillyMenzies1) reported from Cumnock, Scotland

    Hi anyone at @O2, that’s the third time in three weeks I have had someone contacting my number stating to be from O2 and offering me 40% discount on my bill for being a great customer. All I need to do is tell them the one-time code that they get O2 to send me.

  • GCHaggis Gordon Haggis Currie (@GCHaggis) reported from Kilmarnock, Scotland

    This is absolutely ridiculous @O2 been over a week and still haven't got 4G signal or any kind of signal for that matter. When am I getting my signal back and not exactly happy to pay full monthly bill for not getting anything and losing business because of it.

  • carriemunky79 Carrie Munky (@carriemunky79) reported from Newmilns, Scotland

    Anyone else having issues with @O2 or @vodaphoneuk

  • kevmck78 Kevin mcknight (@kevmck78) reported from Bellsbank, Scotland

    @SoniaONeill_ @O2 I am with o2 . Hopeless customer service .

  • tsamson2904 Tommy Samson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@tsamson2904) reported from Cumnock, Scotland

    Phone upgrades done... S9+ for me and S9 for the beloved... Would have loved the S10 but too damn expensive @O2 & @CPWTweets

  • CarrieG979 GreenImp 3.5% 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 #FBPE (@CarrieG979) reported from Newmilns, Scotland

    Hey @O2 any idea why someone added £7.50 a month insurance to my account? This wasn't requested and I don't require any as my phone is nearly 3 years old. If it breaks or dies I will just get a new one. Please refund or I will make a complaint.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Sarj007 Sarj Mistry (@Sarj007) reported

    @LunaMaeOF @O2 I've had the same from them Customer Service is beyond belief Absolutely atrocious My 9 year old daughter can do better

  • julietobin1 Butchersdog1 (@julietobin1) reported

    @O2 This is impossible… to have a network that has poor service even in my own house is unacceptable for a day never mind nine months .. & a help line that cuts you off

  • stonerbeagle stonerbeagle (@stonerbeagle) reported

    @O2 what’s going on in RH6? Have had no @virginmedia broadband since yesterday morning and your network also playing up. Just tried ringing you and minimum 1 hour wait then got cut off. What a joke! #staybetterconnected not. Virgin @ o2 supposed to be better?

  • Dylanjibmonkey Dylan Robinson (@Dylanjibmonkey) reported

    @sue_1999 @coggie99 @O2 Network coverage in the North West of England seems to be a big ask too. I can't receive or make a call in my house, even with wifi calling.

  • sahirnazir1 Sahir Nazir (@sahirnazir1) reported

    @O2 can’t get no one on the phone. Signal always low. Family emergency right now. Please sort this.

  • Glorylynn83 GloryLynn (@Glorylynn83) reported

    @O2 your marketing and email tool appears to be broken. I had a case logged with you guys about you incorrectly using an email address I have not had associated with your systems for almost a year. Everything has been great for 6 months until yesterday/today, can DM details

  • camjeffers camjeffers (@camjeffers) reported

    @O2 o2 customer service is shite!

  • thomas6277 Leighton Thomas (@thomas6277) reported

    @O2 after 18 calls lasting over 2 hours trying to get O2 staff to do what they said they were going to do, I raised a complaint about staff lies and poor service only to find that the complaint handler started lying to me! Well done O2!

  • PaulJamesSmith4 Paul James Smith (@PaulJamesSmith4) reported

    @O2 @virginmedia Showed yourselves up for the complete amateurs you are. Your mobile network is every bit as useless.

  • tbone4105 T-Bone4105 (@tbone4105) reported

    @O2 I want to pay off my handset and the Myo2 app tells me to I have to ring up, when ringing up the automated voice tells me to go onto the app then cuts off, I’m going round in circles! Help?