O2

O2 Outage Report in Cumnock, East Ayrshire, Scotland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cumnock, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cumnock, East Ayrshire, Scotland 11/19/2025 05:35

November 19: Problems at O2

O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cumnock, Scotland

Latest outage, problems and issue reports in Cumnock and nearby locations:

  • justjen_x Jenny♡ (@justjen_x) reported from Ayrshire, Scotland

    @O2 was trying to make a payment over the phone and was put through to 3 different departments, to which i was also on hold for over 20 mins for someone to answer then hang up!! Unacceptable

  • BillyMenzies1 Billy Menzies (@BillyMenzies1) reported from Cumnock, Scotland

    Hi anyone at @O2, that’s the third time in three weeks I have had someone contacting my number stating to be from O2 and offering me 40% discount on my bill for being a great customer. All I need to do is tell them the one-time code that they get O2 to send me.

  • Erindarby1999 Erinnn (@Erindarby1999) reported from Kilmarnock, Scotland

    Why is my data so fkn shit, won’t load anythin @O2 sort urself out, been gawn on for days now

  • RainbowAspie 🏳️‍🌈 Laura Dunn 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 (@RainbowAspie) reported from Ochiltree, Scotland

    @O2 Network down and signal intermittenance in KA18 area due to malfunctioning mast, have registered my postcode for updates. This has happened before and I'm wondering, if it's the same mast as the last time. 🤔 #O2NetworkDown

  • wendyg4073 wendyg4073 (@wendyg4073) reported from Kilmarnock, Scotland

    My every five or six week tweet at how crap my reception is with @O2 sooner my contract is up the quicker I can change my carrier, you used to be good but now your rubbish

  • CarrieG979 GreenImp 3.5% 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 #FBPE (@CarrieG979) reported from Newmilns, Scotland

    Hey @O2 any idea why someone added £7.50 a month insurance to my account? This wasn't requested and I don't require any as my phone is nearly 3 years old. If it breaks or dies I will just get a new one. Please refund or I will make a complaint.

  • tsamson2904 Tommy Samson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@tsamson2904) reported from Cumnock, Scotland

    Phone upgrades done... S9+ for me and S9 for the beloved... Would have loved the S10 but too damn expensive @O2 & @CPWTweets

  • kevmck78 Kevin mcknight (@kevmck78) reported from Bellsbank, Scotland

    @SoniaONeill_ @O2 I am with o2 . Hopeless customer service .

  • GCHaggis Gordon Haggis Currie (@GCHaggis) reported from Kilmarnock, Scotland

    This is absolutely ridiculous @O2 been over a week and still haven't got 4G signal or any kind of signal for that matter. When am I getting my signal back and not exactly happy to pay full monthly bill for not getting anything and losing business because of it.

  • chezally Ally (@chezally) reported from Ayrshire, Scotland

    @O2 customer services, you've lost a long standing customer tonight.

  • wendyg4073 wendyg4073 (@wendyg4073) reported from Kilmarnock, Scotland

    @nattystevenson1 @O2 Mines has been piss poor for a few weeks, vodaphone three are useless here so O2 were my go to but now I'm not so sure, glad it's not just me then

  • colin81green Colin Green (@colin81green) reported from Newmilns, Scotland

    Finally, after yet more shambolic service from @VodafoneUK, my phone has transferred over to @O2. Goodbye and good riddance @VodafoneUK. The most horrific customer service and tech support ever.

  • carriemunky79 Carrie Munky (@carriemunky79) reported from Newmilns, Scotland

    Anyone else having issues with @O2 or @vodaphoneuk

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • justamum24 michelle (@justamum24) reported

    @O2 got to be honest and say after a decade of being loyal to you, i am disgusted today with your service and lack of customer support to look after your customers, will seriously look at leaving when my contract is up

  • nwinny72 Neil W (@nwinny72) reported

    @OmbudServices hi, how can I start a complaint against @O2 who, after 38 days are still refusing to refund an upfront payment I made towards a phone I sent back?

  • al3xjw Alex J Wood 🎨 🇪🇺 (@al3xjw) reported

    @O2 @bellerina12 I’ve tried this too and no luck. Terrible service.

  • mark_pbs Mark Johnson (@mark_pbs) reported

    @O2 It's actually come up on your website with a mast down so hopefully fixed today

  • IwasKayammu1st #TeamHYYH ᴮᴱনীলু⁷ 💜ᵇᵗˢ 1365244 ∞ (@IwasKayammu1st) reported

    Hey @O2 I need help. I've changed my sim to yours and provided the pac code to keep my old number but it still hasn't been ported over.

  • elise_john85 Elise (@elise_john85) reported

    Hi @O2 can you tell me how to sort out Volt please?I’ve tried on the o2 app but have very little phone reception in my house and currently my Virgin broadband isn’t working. Both accounts are at the same address so I’d like some of the benefits please (signal and wifi preferably)

  • empireofbooks Ryan / Empire of Books 🏳️‍🌈 (@empireofbooks) reported

    @O2 am trying to upgrade to iPhone 14 plus max but it won't give me the option but all the other models come up. Can you help?

  • GarvJ7483 Gareth Jones (@GarvJ7483) reported

    @O2 been without any form of signal for over 12 hours now and when you go onto your service checker it says a mast is down. Is there an ETA on when this will be resolved? L40 area

  • pompeyblustu pompey_blu-stu🐎👟🎮 (@pompeyblustu) reported

    @virginmedia @O2 no idea if this will even send I have virgin Internet and o2 phone. O2 hasn't let me connect for a full year in this post code for 4g and now I've been told my Internet is down until next Friday in havant with virgin. What a joke both companies are ****. No help.

  • Nat3006 Nat Cowan (@Nat3006) reported

    @O2 @giffgaff is your network still down as I can't get network at my work place