O2 Outage Report in Newmilns, East Ayrshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Newmilns, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newmilns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Newmilns, East Ayrshire, Scotland
The most recent O2 outage reports came from the following cities: Hamilton.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Newmilns, Scotland
Latest outage, problems and issue reports in Newmilns and nearby locations:
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 There is nowhere on your website or on correspondence a customer service phone number where this can be sorted. That is frustrating. To issue default notices when the account is net clear is a disgrace. Please DM with a phone number where I can resolve this.
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Ray McCreath 💙💛
(@raymccreath) reported
from
Hamilton, Scotland
@sumazonSW @O2 That's not a bad idea, amazon can deliver a printed t shirt on Monday, Tuesday I'll be in an o2 shop in Glasgow
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GreenImp 3.5% 🏴🏳️🌈 #FBPE
(@CarrieG979) reported
from
Newmilns, Scotland
Hey @O2 any idea why someone added £7.50 a month insurance to my account? This wasn't requested and I don't require any as my phone is nearly 3 years old. If it breaks or dies I will just get a new one. Please refund or I will make a complaint.
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.
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Billy Menzies
(@BillyMenzies1) reported
from
Cumnock, Scotland
Hi anyone at @O2, that’s the third time in three weeks I have had someone contacting my number stating to be from O2 and offering me 40% discount on my bill for being a great customer. All I need to do is tell them the one-time code that they get O2 to send me.
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 Here we have @O2 going through the motions and doing nothing substantive to resolve my issue.
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Ray McCreath 💙💛
(@raymccreath) reported
from
Hamilton, Scotland
So @O2 was told last Tuesday account would be refunded in 72 hours, that expired 74 hours ago... can't get hold of customer services as line says "we tried to get hold of you but were unable to do so, don't worry we will try again" and hangs up on me...
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Kelly Cook 🌈❤🏃♀️🍺💙🏴🇬🇧
(@zippy30) reported
from
Hamilton, Scotland
@O2 Hi can you help me got a new contract but would like to keep my current number which i have from you
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
Ni'm heading to @O2 shop to cancel the WiFi hub. Touch and go whether I cancel the phone which is due for upgraded anyway. Not the first time I've had difficulty with O2 and no sensible access to customer service.
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 PS I have been a loyal customer for around 12 years.
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Ray McCreath 💙💛
(@raymccreath) reported
from
Hamilton, Scotland
@o2 absolutely shocking customer service... overcharged on bill by nearly £1800 and been trying to get money back. O2 have admitted error but to date have been unable to get refund. Another 45 mins on phone today and still cannot tell me when money is coming back.
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Gordon Haggis Currie
(@GCHaggis) reported
from
Kilmarnock, Scotland
This is absolutely ridiculous @O2 been over a week and still haven't got 4G signal or any kind of signal for that matter. When am I getting my signal back and not exactly happy to pay full monthly bill for not getting anything and losing business because of it.
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 I'd be very wary of @O2. Deals are good but in my experience customer service is atrocious
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wendyg4073
(@wendyg4073) reported
from
Kilmarnock, Scotland
My every five or six week tweet at how crap my reception is with @O2 sooner my contract is up the quicker I can change my carrier, you used to be good but now your rubbish
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Nicola Gunn
(@NicolaGunn_) reported
from
Strathaven, Scotland
@O2 trying to call your customer service to make a final payment as I have switched networks and your automated line keeps saying goodbye and hanging up on me... can’t pay my bill if I can’t get through...
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wendyg4073
(@wendyg4073) reported
from
Kilmarnock, Scotland
@nattystevenson1 @O2 Mines has been piss poor for a few weeks, vodaphone three are useless here so O2 were my go to but now I'm not so sure, glad it's not just me then
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Ally
(@chezally) reported
from
Ayrshire, Scotland
@O2 customer services, you've lost a long standing customer tonight.
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Johnny Main
(@ajohnmain) reported
from
East Kilbride, Scotland
@O2 Hi, just wondering if there are any monthly contracts for less than 36 months as seems to be the norm on your website. I don't want to be tied in for 3 years so looking for a shorter contact or will leave you after 20 years of being a customer. Thanks.
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Rachael S
(@RachaelS16) reported
from
Strathaven, Scotland
@O2 I need help with two phones saying SIM not provisioned and can't find live chat on 02 app
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Holly🦋
(@hollymclennan22) reported
from
East Kilbride, Scotland
@jordankenny7 @O2 They wouldn’t let her cancel 😫😫😫 It’s been so bad!!! Hopefully sorted soon!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Darren
(@Darren97367988) reported
@virginmedia @O2 Any chance you can just make what you provide work properly without trying to flog us new stuff. My Internet which is meant to be 100mb, has been running at below 7 for the past few days. Time to move supplier with better service.
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Lucia
(@Lucia09208655) reported
@O2 hi team, have just switched to o2 today but everytime i try to click on anything on the my o2 app it comes up with error 500. Can you help?
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Julie O'Donnell
(@TheMrsJoD) reported
Hi @O2 I am having issues making my bill payment, all okay with bank side and cannot get an advisor through online chat or by phone with you. Can you assist so I won’t incur charges, please
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Beanhead
(@Beanhead1411) reported
from
Key Street, England
looking forward to another afternoon of **** @O2 signal at a damp and wet Priestfield Stadium #gills #gfc
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Mark Bush
(@MBush812) reported
@O2 as a customer of O2 for nearly 20 years I am so disappointed. I have been charged for using data roaming at a ridiculous cost, as couldn’t make a call! Sent a DM to resolve and had no reply.
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Kenny Tanner
(@kennettanner) reported
@O2 - a mast has been down near my house for approx 6 weeks now meaning my phone and data are often unusable. I work from home and rely on my phone to earn a living. Every time I speak to customer service I'm assured someone is 'likely' on the case and I'll get a call back.
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Jo
(@jojowiththeflow) reported
@O2 Thanks, but nope, that doesn't work. All that's geared to contract customers, not PAYG. I have no option online to change my details. They were recorded wrongly when I got my first PAYG phone with you in one of your shops, and I've been unable to correct it since.
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JMG
(@Cooljayjmg) reported
@O2 hi, im trying to redeem my free odeon ticket for monday but the code isnt working, can i get help ?
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Simon Wedgbrow
(@wedge1988) reported
@O2 activated my voucher but the bromsgrove town store had a broken machine so they could only serve drinks 😰#nosausagebapformetoday
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Daniel S
(@planet_dan) reported
@Andreabear1 @virginmedia @O2 Add me to the list. It’s pathetically poor.