O2

O2 Outage Report in Newmilns, East Ayrshire, Scotland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newmilns, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newmilns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newmilns, East Ayrshire, Scotland 05/25/2025 02:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newmilns, Scotland

Latest outage, problems and issue reports in Newmilns and nearby locations:

  • hollymclennan22 Holly🦋 (@hollymclennan22) reported from East Kilbride, Scotland

    @willis_103 @O2 Soooo bad!!!! Just lies they tell clearly to get someone off the phone!

  • wendyg4073 wendyg4073 (@wendyg4073) reported from Kilmarnock, Scotland

    @nattystevenson1 @O2 Mines has been piss poor for a few weeks, vodaphone three are useless here so O2 were my go to but now I'm not so sure, glad it's not just me then

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 I'd be very wary of @O2. Deals are good but in my experience customer service is atrocious

  • CarrieG979 GreenImp 3.5% 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 #FBPE (@CarrieG979) reported from Newmilns, Scotland

    Hey @O2 any idea why someone added £7.50 a month insurance to my account? This wasn't requested and I don't require any as my phone is nearly 3 years old. If it breaks or dies I will just get a new one. Please refund or I will make a complaint.

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 PS I have been a loyal customer for around 12 years.

  • wendyg4073 wendyg4073 (@wendyg4073) reported from Kilmarnock, Scotland

    My every five or six week tweet at how crap my reception is with @O2 sooner my contract is up the quicker I can change my carrier, you used to be good but now your rubbish

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 Here we have @O2 going through the motions and doing nothing substantive to resolve my issue.

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.

  • hollymclennan22 Holly🦋 (@hollymclennan22) reported from East Kilbride, Scotland

    @jennyclark13 @O2 I know, 10 days 😂😂😂😂 actually so bad!!!

  • ajohnmain Johnny Main (@ajohnmain) reported from East Kilbride, Scotland

    @O2 Hi, just wondering if there are any monthly contracts for less than 36 months as seems to be the norm on your website. I don't want to be tied in for 3 years so looking for a shorter contact or will leave you after 20 years of being a customer. Thanks.

  • GCHaggis Gordon Haggis Currie (@GCHaggis) reported from Kilmarnock, Scotland

    This is absolutely ridiculous @O2 been over a week and still haven't got 4G signal or any kind of signal for that matter. When am I getting my signal back and not exactly happy to pay full monthly bill for not getting anything and losing business because of it.

  • chezally Ally (@chezally) reported from Ayrshire, Scotland

    @O2 customer services, you've lost a long standing customer tonight.

  • hollymclennan22 Holly🦋 (@hollymclennan22) reported from East Kilbride, Scotland

    @jordankenny7 @O2 They wouldn’t let her cancel 😫😫😫 It’s been so bad!!! Hopefully sorted soon!

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 There is nowhere on your website or on correspondence a customer service phone number where this can be sorted. That is frustrating. To issue default notices when the account is net clear is a disgrace. Please DM with a phone number where I can resolve this.

  • NicolaGunn_ Nicola Gunn (@NicolaGunn_) reported from Strathaven, Scotland

    @O2 trying to call your customer service to make a final payment as I have switched networks and your automated line keeps saying goodbye and hanging up on me... can’t pay my bill if I can’t get through...

  • BillyMenzies1 Billy Menzies (@BillyMenzies1) reported from Cumnock, Scotland

    Hi anyone at @O2, that’s the third time in three weeks I have had someone contacting my number stating to be from O2 and offering me 40% discount on my bill for being a great customer. All I need to do is tell them the one-time code that they get O2 to send me.

  • zippy30 Kelly Cook 🌈❤🏃‍♀️🍺💙🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@zippy30) reported from Hamilton, Scotland

    @O2 Hi can you help me got a new contract but would like to keep my current number which i have from you

  • cathcartboy Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    Ni'm heading to @O2 shop to cancel the WiFi hub. Touch and go whether I cancel the phone which is due for upgraded anyway. Not the first time I've had difficulty with O2 and no sensible access to customer service.

  • RachaelS16 Rachael S (@RachaelS16) reported from Strathaven, Scotland

    @O2 I need help with two phones saying SIM not provisioned and can't find live chat on 02 app

  • hollymclennan22 Holly🦋 (@hollymclennan22) reported from East Kilbride, Scotland

    @O2 due to recent issues would get changed 31st. Then 1st of April no access to any network/no numbers working (new number wasn’t working and the old one she was getting changed over to wasn’t working) so phoned 02 and waited nearly 2 hours to get through and was told 24 hours

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • alex_sutton85 Alex (@alex_sutton85) reported

    @O2 Thanks for the reply. I am aware of this, but when my phone says "5G" in the top status bar with 3-4 bars of signal, I expect to have 5G capability/speeds - not just nothing happening and timeouts when I try to use my browser/YouTube/WhatsApp etc.

  • chantelle_case Chantelle (@chantelle_case) reported

    Why does my 4G never work with O2?? 😩😒 @O2

  • cameron_kalani Cameron Kalani (@cameron_kalani) reported

    @O2 I've (it's actually my mum's phone) tried texting numerous times in the last 6 days, always getting some "can't be done now" message.. yesterday we phoned from the landline (because reception is so bad at theirs) and after 20 mins of holding, hung up

  • jen_f16 jen_f16 (@jen_f16) reported

    @O2 text message on Tuesday reminding me to pick my free Extra as a recent new customer, says I have 7 days to do, but when I login nothing is free, think the text message came too late!!! Can you look into this please?

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @alex_sutton85 @O2 I have that issue sometimes when in a 5G area. The network is clogged up. It’s literally unable to serve all the devices at peak times. If your unhappy about the situation the maybe Retweet using BBCWatchdog, WhichUK, Ofcom, Martin Lewis tags.

  • GazWeetman Gaz Weetman (@GazWeetman) reported

    @O2 Thanks for the swift reply. I tried to turn off “automatic network selection” and it just did the ‘buffering’ sign for minutes without producing any other options?

  • SparklyG Auntie of swans 🦢🚲🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@SparklyG) reported

    @O2 Stupidly, I took out a great deal on the spur of the moment but then remembered that I don't actually get any signal where I live.

  • ShantyWooth Shanty wooth (@ShantyWooth) reported

    @AlliBasker @O2 That really annoying and frustrating had similar issues but was able to make payment with the help from @Underweb_Backups on Instagram send massage to them for help and thank me later

  • ceramaphee1 Ceri Jones (@ceramaphee1) reported

    So annoyed and frustrated with the Customer Service from @O2 It’s taken nearly 2.5 months to get an answer from someone and then it’s completely the opposite to what I have been told in the first place!! Not happy!!

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @chantelle_case @O2 In my opinion due to the network being clogged up due to o2 putting profit before service!! The networks struggling in loads of places, but they still push more phones onto it! One thing they never fail to do is collect their money!