O2 Outage Report in Kilmaurs, East Ayrshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Kilmaurs, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kilmaurs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (23%)
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Total Blackout (16%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Kilmaurs, East Ayrshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow.
City | Problem Type | Report Time |
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Phone | ||
Total Blackout | ||
Internet | ||
Total Blackout | ||
Total Blackout | ||
Phone |
Community Discussion
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O2 Issues Reports Near Kilmaurs, Scotland
Latest outage, problems and issue reports in Kilmaurs and nearby locations:
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Niall Fitzgerald (@FitzerOfGlasgow) reported from Glasgow, Scotland
@O2 I joined O2 this week and encouraged my wife to do the same. You have now screwed up her number port causing havoc in her business, damaging her livelihood and causing upset to vulnerable family we care for. Advisors just make baseless promises and lie when we call. #Fail
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@O2 My phone hasn't physically broken. It's faulted, as many other P30 pro users have experienced after an update. I need the use of my phone. This is a fault due to Huawei.
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Thomas Allan (@Tamus1314) reported from Glasgow, Scotland
@O2 what an absolute joke of a service. Set up a payment plan and pay it on time just to be repeatedly disconnected. Speak to payment management 3 times in 1 week to make sure you don’t get barred….and yet again , services barred!
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Andrew Montguire (@AMontguire) reported from Glasgow, Scotland
@O2 Need help with an account can’t speak to a agent on live chat as online says customer service is open until 10pm however when calling up seems not
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Christopher (@MrShortFry) reported from Glasgow, Scotland
@O2 network issues test
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@O2 Support had suggested clearing caches, deleting data, restarts etc. All tried. All failed. There are no service centres here in Scotland to take the phone to. There is clearly an known issue that has affected many p30 pro users after updates. It would appear to be firmware.
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GreenImp 3.5% 🏴🏳️🌈 #FBPE (@CarrieG979) reported from Newmilns, Scotland
Hey @O2 any idea why someone added £7.50 a month insurance to my account? This wasn't requested and I don't require any as my phone is nearly 3 years old. If it breaks or dies I will just get a new one. Please refund or I will make a complaint.
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sharonm (@Shazzermc94) reported from Glasgow, Scotland
Been on hold with O2 now for 48 mins @O2 customer service isn’t great today!
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@O2 What is the repairs process? I need my phone for banking etc, how would I go about getting a replacement? I'm happy with the phone apart from. This issue. As a long term o2 customer I'd expect a little help.
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@O2 You must see my frustration? I'm paying for a device that is no longer fit for purpose. A main feature no longer works. Your response is hoping @HuaweiUK release a fix soon. Huawei suggest I fix it myself. What has happened to customer service?
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland
@apakula @O2 I can't speak for them personally, however most contract T&Cs do state that after the minimum term ends its up to the customer to make contact and give notice. If its been years and you've not been looking at your bank then it's not their fault. Partial refund as goodwill maybe.
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland
@apakula @O2 Perhaps I've experienced both sides of the situation as a customer and an employee dealing with such things. The network I worked for as much as there were processes to follow things were mostly left to us to decided the outcome as we were top teir complaints.
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Hugh Toner (@scoobyhugh8) reported from Glasgow, Scotland
@O2 the service is rubbish how do I go about cancelling the contract
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland
@apakula @O2 I would usually explain to the customer how our terms made it clear it was customers responsibility to end contract and also ofcom etc also advise customers to check banks accs regularly and monitor DDs. Then offer a max of 12 months refund as gesture of goodwill and close acc.
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@siward77 @HuaweiMobileUK @O2 I was thinking that. O2 are being sympathetic but beyond that no offers of any help. Huawei appear to still be in denial. Posted on their fb page and they replied and deleted my comment.
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@O2 It's blurry from 1x to 5x. Anything under and over works. The super Macro works. Huawei have said its a known issue they are trying to resolve via update/patch. Tried all resets. I now have a contract phone I bought for the amazing camera being useless.
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland
@kellyxxxkelly @O2 Mine started working this morning. That's what I got told in store last weekend. I'd activated the esim correctly but the start date of the watch was down as today.
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland
@O2 I'm still not able to make recieve calls on my new watch. I activated the esim but the watch is still showing as emergency calls only. Not connected to network.
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Niall Fitzgerald (@FitzerOfGlasgow) reported from Barrhead, Scotland
@O2 Contacted O2 several times now. Different timescale given each time. 'Another team will investigate and get back to you'. Meanwhile the damage to our business and family life gets worse. Wish we had never heard of O2
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland
@apakula @O2 Well O2 systems are all automated. People don't sit and monitor accounts. If you requested to cancel and they have notes confirming this and they didn't do it then the issue is theirs to fix and refund. I used to be customer relations for a different mobile network.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Roberto Cosenza (@robcos) reported
This must be a joke @O2 - I have issues with my phone and your support page asks me to log in AND SENDS AN SMS FOR VERIFICATION TO MY NON WORKING LINE? What about being able to reach support in other ways? Will move off o2 asap
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richard pascoe (@richpasc) reported
@O2 your customer services are shocking
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Jess (@JessIsCuty) reported
@itspaulactually @callumkempp @O2 Yepp. I checked their checker thing and they say its just so many people using it but I never had issues with them before and now it's just gone down hill
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Kate French-Morris (@_katefm) reported
@O2 @giffgaff day 8 of mostly no service in NW3. How long does it take to repair a mast?
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Joe (@Joe97671310) reported
@O2 how long is the top up going to be down for it been to long now
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Jonathan Cotterill (@Jonniecot) reported
@O2 please help me for 6 days I have been unable to use my new O2 phone. Customer service is appalling.
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FullSend (@FullSen70316301) reported
@virginmedia @O2 How is I have no service they have ignored my message do. Twitter since the day I joined
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ᴷʳⁱˢ ✪ 🇬🇧 (@007iKb) reported
@O2 Hi. How do I cancel my contract? It comes to an end next month. I can’t do it via app or app chat. Thanks.
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ace (@valleyofthesols) reported
@O2 why isn’t priority letting me login ? Like it says it’s not eligible but it is ?
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ace (@valleyofthesols) reported
@O2music @TheO2 @O2 fix this fr