O2 Outage Report in Ferndown, Dorset, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ferndown, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ferndown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 01: Problems at O2
O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Ferndown, Dorset, England
The most recent O2 outage reports came from the following cities: Christchurch, Bournemouth, New Milton and Ferndown.
| City | Problem Type | Report Time |
|---|---|---|
 Christchurch |
Phone | |
| Bournemouth |
Phone | |
| New Milton |
Total Blackout | |
| Ferndown |
Phone | |
| Wimborne Minster |
Internet | |
| New Milton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ferndown, England
Latest outage, problems and issue reports in Ferndown and nearby locations:
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Matt Farr
(@BadgerFarr) reported
from
Bournemouth, England
The @O2 4G signal in the town centre of Bournemouth is truly pathetic! For years it's been awful! I pay so much for it to be so rubbish!
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Tim Royds
(@timroyds) reported
from
Ringwood, England
Well, that experience has been an eye opener... NEVER EVER trust @O2. Promised in Oct & Dec to give refund. Nothing happened. Chase today & given choice of making complaint or refund. If complain no refund today. #NaffCustomerService #RipOff #CantBeTrusted
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Amanda
(@MandzP1992) reported
from
Bournemouth, England
@O2 It’s always not working I can’t use my internet in the gardens where all the shops are
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LyndaSK
(@lynda_s_k) reported
from
Sandford, England
@O2 I’ve been with you the grand total of 3 days and already regretting switching to you! Can’t even get switching my number right. Had no working number for a day and you can’t tell me when I will actually have a working phone number! Shocking service!
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Matt Holton
(@Dive_With_Matt) reported
from
New Milton, England
@O2 my phone service has been restricted but I’m unable to call yourselfs to make a payment... can anyone help?
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Tim Royds
(@timroyds) reported
from
Ringwood, England
@O2 It’s been interesting the number of ppl who’ve contacted me with similar stories about O2. Promises that are not met - time and time again. My perception is that you have significant customer care issues...
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David Graham
(@DavidAGraham) reported
from
Bournemouth, England
@BBCClick No mention of outage of the @O2 network last year in this report. Instead talking about a 'potential scenario' that actually already @Ericsson has created, stopping communication, taking IoT device such as digital bus stop signs offline for 24 hours in many countries @spenley
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19ant70
(@squashedant) reported
from
Bournemouth, England
@O2 you literally have the worst customer service ever! 😡 Why doesn't anyone answer the phone been waiting nearly 45 minutes!!!
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Hannah Eaton
(@Hannah_eaton21) reported
from
Hamworthy, England
@O2 I would love a new phone on 5G I would never be with out internet or battery again 🤞
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steve jones
(@jonesy040669) reported
from
Poole, England
@O2 my contact is coming to an end very soon and I’m looking for a good deal as I’ve been a long time customer (bt cellnet days) I kind of know what I looking for so hopefully your customer service will be good to me
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
I’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye
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Laura
(@LauraIsNora) reported
from
Poole, England
Sneaky @O2 added Disney+ to my account which I hadn’t realised and had been paying for. Never watched anything on it and now deleted. Hey o2 can I get a refund...?
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TomMarais
(@tommarais92) reported
from
Tarrant Rushton, England
@gemgemgemgem89 @O2 I’ve got the same issue but in Blandford
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Matthew Holton
(@MrMatthewHolton) reported
from
New Milton, England
Anyone else having data issues with @o2? My signal keeps dropping out randomly, 4G connectivity says it’s at full but majority of my apps take ages to load / or get stuck buffering
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Tracey Smith
(@syallaarts) reported
from
Ringwood, England
@O2 honestly, all the years I have entered your competitions on o2 priority... the law of averages says I should have won something by now.. but not once since priority launched, have I won anything... so either its a stitch up... or your computer is broken...
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Oli Paul
(@oliverpaul1) reported
from
Verwood, England
@O2 Always been the same, complaint logged last year, and the response was along the lines of ‘we have no plans to change anything’. Great service!
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Matt Holton
(@Dive_With_Matt) reported
from
New Milton, England
@O2 I’m having an issue paying a phone bill and my phones been cut off ( no service unless using WiFi ) is there a number I can contact to talk to somebody vs talking to an automated machine about it?
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Ella
(@champagnellla) reported
from
Christchurch, England
@O2 is it normal for my 4g to be so painfully slow
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Michael Smith
(@revdmesmith) reported
from
Lytchett Minster, England
@O2 love the fact that O2 send a validation code by text for guest Wi-Fi…..reason for using guest Wi-Fi is no phone signal!
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Prudhvi teja Edara
(@prudhvi_edara) reported
from
Bournemouth, England
@O2 one of the worst network issue I experienced in my whole life is with O2.. Iam unable to make a call, my payment delayed 2 days and I paid it, it’s been 30hrs still I am unable to make a call, it’s redirecting to customer service and it’s the worst service I ever got..
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Joshua Kite
(@JoshuaMKite) reported
@neilvagg @O2 You know #tescomobile have a great reputation for customer service and are a virtual network running on O2...
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#ShadeOfLife✨‼️
(@ManLikeCourage) reported
@O2 u lot need to do better on your customer service how am I trying to pay what I owe you but you wanna keep me on hold for 40 minutes at this rate imma just leave your company
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Adam
(@AdamPrtn) reported
Just had the single worst experience ever with @O2 on the phone. Member of staff thought it was okay to be offensive to the customer, then refuse to put the phone down and also screw up the customer's account. I'm not mad tbh, just incredibly disappointed
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Piggy Malone
(@PiggyMalone1) reported
@O2 Appalling service and a total rip off….
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Zoe
(@scott_zmscott) reported
@O2 why is it in order to speak to someone you CHARGE a premium rate number for customer service? And then the live chat STILL doesn’t work. What do I have to do to speak to speak to a huma!? #02 #phonenetwork #CustomerExperience
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Gem
(@CatFankles) reported
@O2 I've now had no service on either number for over two hours. I'm alone at home, don't have a landline and have no means of making the calls I need to make. This is the latest in a long line of F-ups since I made the unfortunate decision to join O2. Can you please help?!
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Corey
(@dixienormous_uk) reported
@O2 Apparently it’s a @Apple issue according to you store staff as I’ve tried everything you’ve suggested and it’s still happening.
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Paul
(@paulhayward200) reported
@O2 Poor service as ever from O2. I am just paying £2000 to escape from O2s dreadful service 🤬. No contact from them to see if there was anything they could do to help. I also was going to cancel a cheap sim only deal with 3. A short while after calling Three they contacted me
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Baisden 📸🎥
(@Stefan_baisden) reported
@o2 Ridiculous service when I am abroad.
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Ron Donaldson - Narrative Ecologist
(@rondon) reported
@O2 I have waited 2 days for switch of old number to new O2 SIM and now I am getting "SIM 1 not provisioned" error. I cannot now ring customer services and chat lines say not available. Can you help me please?