O2

O2 Outage Report in Ferndown, Dorset, England

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The latest reports from users having issues in Ferndown come from postal codes BH22.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ferndown, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ferndown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ferndown, Dorset, England 08/10/2025 02:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ferndown, Dorset, England

The most recent O2 outage reports came from the following cities: Bournemouth, New Milton and Ferndown.

Loading map, please wait...
City Problem Type Report Time
United KingdomBournemouth Phone
United KingdomNew Milton Total Blackout
United KingdomFerndown Phone
United KingdomWimborne Minster Internet
United KingdomNew Milton Phone
United KingdomNew Milton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ferndown, England

Latest outage, problems and issue reports in Ferndown and nearby locations:

  • LauraIsNora Laura (@LauraIsNora) reported from Poole, England

    Sneaky @O2 added Disney+ to my account which I hadn’t realised and had been paying for. Never watched anything on it and now deleted. Hey o2 can I get a refund...?

  • Dive_With_Matt Matt Holton (@Dive_With_Matt) reported from New Milton, England

    @O2 I’m having an issue paying a phone bill and my phones been cut off ( no service unless using WiFi ) is there a number I can contact to talk to somebody vs talking to an automated machine about it?

  • MandzP1992 Amanda (@MandzP1992) reported from Bournemouth, England

    @O2 It’s always not working I can’t use my internet in the gardens where all the shops are

  • syallaarts Tracey Smith (@syallaarts) reported from Ringwood, England

    @O2 honestly, all the years I have entered your competitions on o2 priority... the law of averages says I should have won something by now.. but not once since priority launched, have I won anything... so either its a stitch up... or your computer is broken...

  • tommarais92 TomMarais (@tommarais92) reported from Tarrant Rushton, England

    @gemgemgemgem89 @O2 I’ve got the same issue but in Blandford

  • BadgerFarr Matt Farr (@BadgerFarr) reported from Bournemouth, England

    The @O2 4G signal in the town centre of Bournemouth is truly pathetic! For years it's been awful! I pay so much for it to be so rubbish!

  • oliverpaul1 Oli Paul (@oliverpaul1) reported from Verwood, England

    @O2 Always been the same, complaint logged last year, and the response was along the lines of ‘we have no plans to change anything’. Great service!

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    I’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye

  • Dive_With_Matt Matt Holton (@Dive_With_Matt) reported from New Milton, England

    @O2 my phone service has been restricted but I’m unable to call yourselfs to make a payment... can anyone help?

  • MrMatthewHolton Matthew Holton (@MrMatthewHolton) reported from New Milton, England

    Anyone else having data issues with @o2? My signal keeps dropping out randomly, 4G connectivity says it’s at full but majority of my apps take ages to load / or get stuck buffering

  • TirEoghain59 Bourneirish (@TirEoghain59) reported from Christchurch, England

    @O2 having problems activating my account. Can you help

  • Hannah_eaton21 Hannah Eaton (@Hannah_eaton21) reported from Hamworthy, England

    @O2 I would love a new phone on 5G I would never be with out internet or battery again 🤞

  • tamsin_herbert Tamsin Herbert (@tamsin_herbert) reported from Poole, England

    @O2 hi there! Been charged £5 to reply to an 02 survey text when abroad. Was told it would be free to reply- it’s in the text. Literally I replied with a single digit. Would like this refunded. Can’t get hold of anyone to resolve this, please help!

  • lewisduncan5 Duncan Lewis (@lewisduncan5) reported from Christchurch, England

    @O2 still having issues porting my numbers 1 phone has been dead since 9:45 the other still hasn’t ported at all called and said showing as all red and should have happened but still nothing

  • squashedant 19ant70 (@squashedant) reported from Bournemouth, England

    @O2 you literally have the worst customer service ever! 😡 Why doesn't anyone answer the phone been waiting nearly 45 minutes!!!

  • champagnellla Ella (@champagnellla) reported from Christchurch, England

    @O2 is it normal for my 4g to be so painfully slow

  • prudhvi_edara Prudhvi teja Edara (@prudhvi_edara) reported from Bournemouth, England

    @O2 one of the worst network issue I experienced in my whole life is with O2.. Iam unable to make a call, my payment delayed 2 days and I paid it, it’s been 30hrs still I am unable to make a call, it’s redirecting to customer service and it’s the worst service I ever got..

  • jonesy040669 steve jones (@jonesy040669) reported from Poole, England

    @O2 my contact is coming to an end very soon and I’m looking for a good deal as I’ve been a long time customer (bt cellnet days) I kind of know what I looking for so hopefully your customer service will be good to me

  • lynda_s_k LyndaSK (@lynda_s_k) reported from Sandford, England

    @O2 I’ve been with you the grand total of 3 days and already regretting switching to you! Can’t even get switching my number right. Had no working number for a day and you can’t tell me when I will actually have a working phone number! Shocking service!

  • revdmesmith Michael Smith (@revdmesmith) reported from Lytchett Minster, England

    @O2 love the fact that O2 send a validation code by text for guest Wi-Fi…..reason for using guest Wi-Fi is no phone signal!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mjennings23 Jennings (@mjennings23) reported

    @O2 can’t seem to find this info online - how much is it to add a cellular smartwatch plan to a sim only contract - looking at switching to you but not yet a customer

  • profmcdrinkalot Luke Palmer (@profmcdrinkalot) reported

    I didn’t think the customer service @O2 could get any worse, but each call they set a new bar for poor service

  • confuddledangel Claire Boynton (@confuddledangel) reported

    @O2 Hi, I recently got married and need to change my name. The app says to contact customer services but none of the links seem to be working properly. Please can you help? Thanks.

  • AnnaLambertini Miss Lambert MCCT (@AnnaLambertini) reported

    @O2 Got a new phone. Neither old or new sim work in the phone. HELP! Can’t call for support. What should I do?

  • MrLunchCroydon Mr Lunch (@MrLunchCroydon) reported

    @O2 I've accidentally order a phone to the wrong address. It says its being delivered tomorrow. Help!

  • bellammeeks isabella (@bellammeeks) reported

    hi @O2, just received my bill and i’ve been charged for my disney+, when i should be getting 6 months free disney+ with my student deal? please can u help, thank u

  • kevin14397186 kevin (@kevin14397186) reported

    @O2 it’s 17:01 and you thirsty Thursday deal indicates it’s closing in 15 mins instead of the time advertised. Can you fix it or are you going to go on misleading people?

  • rosetintedtw rose (@rosetintedtw) reported

    When you live round the corner from @OfficialRandL and you’re stuck with @O2 so you have to accept having no signal all weekend 🙄

  • D_RKirkpatrick Dale Kirkpatrick (@D_RKirkpatrick) reported

    @ConnaireMcG @O2 If you turn on "WiFi Calling" then assuming your WiFi is decent, then it shouldn't be a problem. That's how I got round always flipping to O2 Ireland down in the Point

  • Jasmine940121 Jasmine B (@Jasmine940121) reported

    @O2 I upgraded my phone 2days ago I was told next day delivery Only for @dhlexpressuk did not come yesterday,then it wasn’t delivered today and here I am still waiting But when I ring DHL I had to rearrange for tomorrow if my phone doesn’t come tomorrow I will cancel my contract