O2 Outage Report in Hordle, Hampshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hordle, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hordle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 01: Problems at O2
O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Hordle, Hampshire, England
The most recent O2 outage reports came from the following cities: Christchurch, Bournemouth, Southampton and New Milton.
| City | Problem Type | Report Time |
|---|---|---|
 Christchurch |
Phone | |
| Bournemouth |
Phone | |
| Southampton |
Phone | |
| New Milton |
Total Blackout | |
| Southampton |
Phone | |
| Southampton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hordle, England
Latest outage, problems and issue reports in Hordle and nearby locations:
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🌌Xantha Moonfall🌌
(@XMoonfall) reported
from
Southampton, England
@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
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Conor O'Neill
(@conor_oneill94) reported
from
Southampton, England
@O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
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Matthew Caputo
(@MatthewCaputo_) reported
from
Southampton, England
absolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡
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Tim Royds
(@timroyds) reported
from
Ringwood, England
Well, that experience has been an eye opener... NEVER EVER trust @O2. Promised in Oct & Dec to give refund. Nothing happened. Chase today & given choice of making complaint or refund. If complain no refund today. #NaffCustomerService #RipOff #CantBeTrusted
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Ella
(@champagnellla) reported
from
Christchurch, England
@O2 is it normal for my 4g to be so painfully slow
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Matt Holton
(@Dive_With_Matt) reported
from
New Milton, England
@O2 my phone service has been restricted but I’m unable to call yourselfs to make a payment... can anyone help?
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
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Tim Royds
(@timroyds) reported
from
Ringwood, England
@O2 It’s been interesting the number of ppl who’ve contacted me with similar stories about O2. Promises that are not met - time and time again. My perception is that you have significant customer care issues...
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19ant70
(@squashedant) reported
from
Bournemouth, England
@O2 you literally have the worst customer service ever! 😡 Why doesn't anyone answer the phone been waiting nearly 45 minutes!!!
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Oli Paul
(@oliverpaul1) reported
from
Verwood, England
@O2 Always been the same, complaint logged last year, and the response was along the lines of ‘we have no plans to change anything’. Great service!
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Matthew Holton
(@MrMatthewHolton) reported
from
New Milton, England
Anyone else having data issues with @o2? My signal keeps dropping out randomly, 4G connectivity says it’s at full but majority of my apps take ages to load / or get stuck buffering
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
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Matt Holton
(@Dive_With_Matt) reported
from
New Milton, England
@O2 I’m having an issue paying a phone bill and my phones been cut off ( no service unless using WiFi ) is there a number I can contact to talk to somebody vs talking to an automated machine about it?
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David Graham
(@DavidAGraham) reported
from
Bournemouth, England
@BBCClick No mention of outage of the @O2 network last year in this report. Instead talking about a 'potential scenario' that actually already @Ericsson has created, stopping communication, taking IoT device such as digital bus stop signs offline for 24 hours in many countries @spenley
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Amanda
(@MandzP1992) reported
from
Bournemouth, England
@O2 It’s always not working I can’t use my internet in the gardens where all the shops are
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Detainment Dave
(@DavidPalman) reported
from
Southampton, England
@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
I’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye
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sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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AdamLynkPhotography
(@lynkphotography) reported
from
Hordle, England
@O2 Told if cancel and payoff contracts to change name. Won't be offered same deal on new contracts as they are new deals. Been with o2 for years. Don't want anything extra just want to change name from wife to husband. Awful
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Robbie
(@Robbie_Wallis1) reported
After 20 years of being a customer I'm about to dump @O2 for another service. I just want to request a micro sim and apparently I can't. Infuriatingly bad online service. I keep trying to access my account, texts me a code to my phone, then tells me I used the wrong number! 🤬
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roni wilkins
(@beachpainter) reported
@O2 2nd day with 'not registered on this network' it was to take 24hours.come ON
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Percy
(@percy_163) reported
@O2 Why has wifi calling been turned off? It shows as available on my iPhoneX but says it has been disabled by o2. I live in an area with no phone signal so rely heavily on WIFI calling for both work and personal.
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stew
(@stewfm) reported
@O2 help me out or I’m changing provider i keep getting knocked off calls
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Evelyn
(@Evil__Evelyn) reported
35 hours and 20 minutes ... and counting and the best thing I still got so far was your customer service screaming at me and no apology at all or anyone calling me back to resolve the issue I've had since 18 March. @O2
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Davey B
(@DaveyBoy149) reported
It says my WiFi calling is turned on but can’t access it on my new iPhone 12, says to contact @O2 but can never get to talk to anyone. Signal is so bad no calls or texts can be made without WiFi calling. £70 a month for nothing!!
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picklemonsterg
(@picklemonsterG) reported
@O2 Hi could you help please we received 2 phone upgrades today with new SIM cards. However we don’t know what sim relates to what phone number. Could you help before we airdrop all our info to new phone. Thanks
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Adam Townes
(@AdamTownes1) reported
@O2 O2 too busy to chat on phone, MyO2 if terrible and I need to discuss your over billing! Please advise...
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Jordan
(@jjjjrd) reported
@O2 Literally everywhere the signal is terrible
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GJM
(@zombie_apoc1) reported
@_Ema_W_ @O2 You are so lucky to have received one of these @o2 surprise. I’ve had such a bad few weeks, this would definitely cheer me up. 🙏