O2 Outage Report in Romsey, Hampshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Romsey, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (29%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Romsey, Hampshire, England
The most recent O2 outage reports came from the following cities: Southampton.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Phone | |
| Southampton |
Internet | |
| Eastleigh |
Phone | |
| Southampton |
Phone | |
| Southampton |
Phone | |
| Eastleigh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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Conor O'Neill
(@conor_oneill94) reported
from
Southampton, England
@O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏
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Mike Cheeseman
(@mikecheeseman72) reported
from
Locks Heath, England
@O2 admitted mis-selling and then not actioning cancellation to my elderly Mother. Since raising a complaint on multiple occasions, over several weeks, I am yet to receive a response #ripoffBritain
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Tom Scott
(@drtommac) reported
from
Winchester, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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ChrisStonehill
(@Up_And_Over1986) reported
from
Winchester, England
@O2 why is my signal always so bad at home..I live in a city. Time to change network I think.
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
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Detainment Dave
(@DavidPalman) reported
from
Southampton, England
@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
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Nikki Brown
(@nikkibrown63) reported
from
Romsey, England
@O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.
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🌌Xantha Moonfall🌌
(@XMoonfall) reported
from
Southampton, England
@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
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ali
(@philpott260) reported
from
Southampton, England
@O2 customer services please stop hanging up and please sort my refund. Poor...
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Matthew Caputo
(@MatthewCaputo_) reported
from
Southampton, England
absolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡
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Dom
(@Futuresailorr_) reported
from
Winchester, England
The reasoning @O2 gives that the internet sucks at my home is "the network gets busy sometimes". How tf is that an excuse???
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sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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James West
(@ejwwest) reported
from
Eastleigh, England
@SarahLudford @O2 Would be good to get a 2G signal in many parts of the country just to be able to make a call and send and receive SMS.
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Tom Nichol-Rawlings
(@Tom_NRawlings) reported
from
Locks Heath, England
Really feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
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Tom Nichol-Rawlings
(@Tom_NRawlings) reported
from
Locks Heath, England
@O2 I’m getting concerned by the repetitive response on the question of esim & Apple Watch 4 support, I asked before I upgraded and was led to believe this would be in place first half of 2019, we r now approaching 3 months in & nothing’s changed (1)
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Nikki Brown
(@nikkibrown63) reported
from
Romsey, England
Trying to cancel a contract with @O2 for a 96 year old totally deaf disabled lady ..... virtually impossible. Took store staff 2 hours !!! (well done them). what a total nightmare and unnecessary worry and expense 😡
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Euan McGrath
(@madonadventure) reported
from
Locks Heath, England
@o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem
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Tony Lewry
(@TonyLewry1) reported
from
Locks Heath, England
@O2 your customer service operator just hung up on me and wasn’t being very helpful ......Where’s the phone I ordered Wednesday for Thursday collection ,still not available for me to collect 😡🤬
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Marium Saeed
(@BabyMazizzi) reported
@O2 Hi there, please can I have some help. I have tried to use some O2 Vue Pass vouchers to book a film. I’ve been told that the vouchers are not valid for the film. Please can I have a refund as I’m not able to buy tickets to watch the film at full price without one. Thank you
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tina80
(@Christi83553511) reported
@O2 can someone help me with query about pay as u go
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RES9 🎮🧟
(@irish_Shawol) reported
@O2 help me, help me with my bill. I literally can’t do anything, I can’t pay anything because my phone is cut… PLEASE HELP ME.
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Andrew 🇪🇺
(@thespudman) reported
@O2 I’m having a nightmare with my online account. I’ve registered for a VMO2 login. but it says I have no products. I try to add my number and it says it’s registered to a different account. I’ve called CS and they just say it’s a server issue and fob me off.
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P.W
(@P__Williams26) reported
@O2 @O2PriorityUK how do you get the o2 priority app to work with Ticketmaster app? Always used website because app doesn't work and now can't use website. Click through to tickets and says o2 presale happening now but doesn't load ticket options...
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eddie
(@EddieBuggy) reported
.@o2 your service coverage remains completely useless in populated areas.
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TeD
(@tdubey) reported
Cutty Sark is one of the worst areas in London for mobile internet connectivity. @O2 should build a few towers in the area.
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Louisa Wright
(@LouisaWright15) reported
@O2 can someone please reply to a complaint I raised over a week ago. I wish to escalate due to your very poor customer service
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Jim 🏴🇨🇺🇮🇹
(@jpd3_jim) reported
@O2 Not on here. I’ve given up. Had 3 email replies all failing to address in any form, the issue I raised. Stated someone tried to call me, they didn’t. Said they’d call back…they haven’t.
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Rhys 🐺
(@wwfcrhys) reported
@Russ10784945 @O2 Oh mate. The Jeff Shi of internet providers, they just don’t care. I went in once and complained and was told it was because the 5G towers got burned down during Covid. Didn’t realise they were O2 specific.