O2 Outage Report in Romsey, Hampshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Romsey, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 10: Problems at O2
O2 is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (24%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Romsey, Hampshire, England
The most recent O2 outage reports came from the following cities: Southampton.
City | Problem Type | Report Time |
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TV | ||
Phone | ||
Phone | ||
Phone | ||
Internet | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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Detainment Dave (@DavidPalman) reported from Southampton, England
@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
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Tony Lewry (@TonyLewry1) reported from Locks Heath, England
@O2 your customer service operator just hung up on me and wasn’t being very helpful ......Where’s the phone I ordered Wednesday for Thursday collection ,still not available for me to collect 😡🤬
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Tom Nichol-Rawlings (@Tom_NRawlings) reported from Locks Heath, England
@O2 I’m getting concerned by the repetitive response on the question of esim & Apple Watch 4 support, I asked before I upgraded and was led to believe this would be in place first half of 2019, we r now approaching 3 months in & nothing’s changed (1)
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sarah gilbert (@diamonddivabird) reported from Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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Tom Nichol-Rawlings (@Tom_NRawlings) reported from Locks Heath, England
Really feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best
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Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England
Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
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Matthew Caputo (@MatthewCaputo_) reported from Southampton, England
absolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡
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ChrisStonehill (@Up_And_Over1986) reported from Winchester, England
@O2 why is my signal always so bad at home..I live in a city. Time to change network I think.
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Nikki Brown (@nikkibrown63) reported from Romsey, England
@O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.
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Conor O'Neill (@conor_oneill94) reported from Southampton, England
@O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏
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Tom Scott (@drtommac) reported from Winchester, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Dom (@Futuresailorr_) reported from Winchester, England
The reasoning @O2 gives that the internet sucks at my home is "the network gets busy sometimes". How tf is that an excuse???
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Mike Cheeseman (@mikecheeseman72) reported from Locks Heath, England
@O2 admitted mis-selling and then not actioning cancellation to my elderly Mother. Since raising a complaint on multiple occasions, over several weeks, I am yet to receive a response #ripoffBritain
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Euan McGrath (@madonadventure) reported from Locks Heath, England
@o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem
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James West (@ejwwest) reported from Eastleigh, England
@SarahLudford @O2 Would be good to get a 2G signal in many parts of the country just to be able to make a call and send and receive SMS.
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Lee 🐈🤷♂️👀 (@ANeonRainbow) reported from Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
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ali (@philpott260) reported from Southampton, England
@O2 customer services please stop hanging up and please sort my refund. Poor...
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🌌Xantha Moonfall🌌 (@XMoonfall) reported from Southampton, England
@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
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Lee 🐈🤷♂️👀 (@ANeonRainbow) reported from Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
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Nikki Brown (@nikkibrown63) reported from Romsey, England
Trying to cancel a contract with @O2 for a 96 year old totally deaf disabled lady ..... virtually impossible. Took store staff 2 hours !!! (well done them). what a total nightmare and unnecessary worry and expense 😡
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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molly (@Moltbh) reported
@O2 how am I still not able to log in to o2 priority???? It’s gone 2pm and the issue started at 9am?
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David Sams (@Samsy2353) reported
@O2 @ChrisPe99357735 lol, let us login then! 10 am it is now 14:10 still can’t get access.
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Michelle D (@Hobbit_Girl) reported
@virginmedia @virginmedia @O2 the problem has changed - almost worse! I have to add my phone number EVERY time now just to get kicked straight out of the loop. I’m in meltdown!
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mick blease (@BleaseMick) reported
@watsee @O2 Please help me
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Rachel Watson 💫 (@rachelmiah) reported
@O2 @O2 as I can’t even get in the my o2 app either I just called customer services to get my code to leave. Have to say totally happy with my decision as the customer services team today have been shocking. Firstly waited five hours when promised a call back in 15 minutes never did
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Carly Walton (@CarlyWa47079686) reported
@O2 Absolute **** show, finally managed to get on, nothing left but the odd single £150 ticket, absolute waste of 5 hours of my time!!!!!
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Meg 💜 (@meg__2032) reported
@Parkunt75 @O2 Been down since 9am, logged everyone out.
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john kenny (@johnkenny26) reported
@O2 your priority service today has been abysmal it is now 13:55 not been able to log in all day surely you knew there was going to be high demand for Peter Kay tickets I should imagine a lot of unhappy customers for not being able to use of the perks of o2
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Ellie Jenkins 💗 (@EllieJe70678596) reported
Anyone else having the problem that @O2 aren’t sending the codes to your phone to be able to try and log in 😔 all I wanted was some #peterkay tickets
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Fog On The Tyne (@FogOnTheTyne36) reported
@O2 Its been 4hrs. What a load of ****!