O2 Outage Report in Gloucestershire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Gloucestershire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gloucestershire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Gloucestershire, England
Latest outage, problems and issue reports in Gloucestershire and nearby locations:
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Dave Ryland
(@DaveRyloRyland) reported
from
Gloucestershire, England
Anyone know how on earth I get to speak to a real person @O2? Gave up holding at the weekend and losing the will on hold today. Quite possibly the worst customer service I have ever had. This is an unresolved problem from April! Actually there is no customer service!
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EMMΛ
(@iemhouston) reported
from
Gloucestershire, England
@JamesOsypiw @VodafoneUK @O2 I’ve always hated Vodafone. I’ve been with O2 for about 10 years now, signal isn’t great, ever but the benefits are always worth having
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beijinggail
(@sargeant_gail) reported
from
South Cerney, England
Well despite repeated direct messages from @O2 it seems they are unable to help a long standing customer (15+ years) with an issue on phone that’s under warranty !! I tried visiting my local o2 shop also they can’t help !! #o2 #verypoorcustomerservice
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Simon Robinson
(@simon5666) reported
from
Gloucestershire, England
@O2 just need to confirm my o2 contract will cancel. As I did ring you over a month ago but had no confirmation that it will end.
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beijinggail
(@sargeant_gail) reported
from
South Cerney, England
@O2 how can I get help with an issue on my handset? When I call cust service they say not taking calls for this.....#o2
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
Apparently @O2 is down.... just tweeting using my O2 4G now!
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
Totally agree, James in O2 #Cheltenham was epic! I am pretty tetchy myself but he never gave up... on an incredibly complex issue. Give the guy a pay rise! @O2
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Tom
(@Glawsboy84) reported
from
Longford, England
@Gemma_Fox @O2 EE & especially Vodafone seemed to have decent coverage but the latter often lacking in deals, moved to 3 last year & coverage/speed is awful, only 2 months until I can switch again! Always have a look at MSE for decent deals.
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🎩👍 Gill Brain 🙈😂
(@itsnickelflySK3) reported
from
Gloucestershire, England
@O2 How do I make contact with @O2PriorityUK please. I have a complaint enquiry over ticket purchase I need to put to them.. thankyou
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Joe M
(@afroking_jonty) reported
from
Cheltenham, England
@O2 worst customer services ever 🤧 they want you to call them (you never get through) to make a payment, any other decent org you can simply make a payment online. They make it so difficult the moment you indicate you want to leave. Even have guts to send threatening letters KMT
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Adrian Phillips
(@PhillipsAdrian) reported
from
Cheltenham, England
@O2 @O2 dear O2 I am very happy with the service you provide but I will switch to another mobile provider if you advertise on the far right GBNews
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Victoria Thomas - The Mighty Dragon 🇺🇦
(@BertieChan55) reported
from
Cirencester, England
@O2 is there a problem with the network today?
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@ClareLee1962 @O2 Aaaaah. Havent needed to call anyone. Heard rumour they're down coz everyone is suddenly working from home 😶
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Jen Sealey
(@jensealey) reported
from
Cheltenham, England
A little bit angry with @O2 ... 55p a minute for a call to a 0844 number??? Wtf! How is that right? I was on hold for 30 mins- got hung up on... on hold another 30 mins before resolved issue... now I know why my DD is so high this month!!! £31.20 for 2 calls? 😡😤😡😤😡😤😡😤😡😤
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 very upset 15+ year customer . Phone cut off - bill paid balance 0.00 - on hold over 20 mins still not spoken to anyone #nofestivegoodwill #o2 #poorcustomerservice
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 despite my owing 0.00 - my phone remains blocked. 45 mins now trying to get thru to cust service. Request to unlock had not been put thru when bill was paid over 24 hrs ago!!!! V unhappy long term customer #o2 #rubbishservice #loyaltymeansnothing
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Richard Rudkin
(@tricky_dickie87) reported
from
Gloucestershire, England
@O2 I need some help with a priority topic please
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Jen Sealey
(@jensealey) reported
from
Cheltenham, England
Hello @O2 I am getting seriously sick of constant calls from you! I keep asking to be taken off whatever list they’re calling but it doesn’t seem to work! Help me out as I am getting really frustrated and being quite rude to people because it is so annoying! 😡
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Sticky
(@stickybloke) reported
from
Cheltenham, England
@O2 I’d like to cancel my contract (within first 14 days) however your online chat isn’t available and there are no other options anywhere online or in the app.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine Reece
(@ChampagneGirl81) reported
@O2 can you tell me why I have no signal on my phone please? I look on your website and it says that everything is working fine….
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Mary North
(@lualad52) reported
@O2 Bank have done all checks. Problem they say is with network provider
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Georgina Depree
(@GeorginaDepree) reported
@O2 surprise surprise you are a victim of fraud by o2 and they still are not quick enough to refund or have any companion in fraud to a loyal customer you ring customer service and have no idea what your going on about this case I’ve been fitting for has nearly took 3 months!
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Mary North
(@lualad52) reported
@O2 The bank have done all their checks and say it is with my network. My number has been confirmed as correct
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Northern Girl
(@cystitishelp) reported
@O2 I’d like to make a complaint about your charges on my latest bill. You’ve charged me £43 for data on my first day in Mauritius when I turned off my data roaming when we landed whilst I was still on the plane!! How does that even happen? Please refund it to me
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Connie Callaghan
(@ConnieCallagha8) reported
@O2 the customer service we have received has been shocking, an hour and a half on the phone and making my mum has had to travel 12 miles two days in a row and no help has been given please tell me what I have to do to help her @MarkEvansO2
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Sam Liverpool
(@sam29663452) reported
@O2 upgraded yesterday through your app. There was an option for ‘need more help’ with WhatsApp link. Now been told my upgrade cancelled but fraud team and my account compromised. Not even had a call from o2. Deeply concerning
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🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
Not getting or temperamental mobile data in Selsdon @O2 apparently a mast is down... This has been happening for months... How long does it take to fix a mast?
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RiaRosè
(@Riaaa_C) reported
@O2 I need to speak to a MANAGER because your workers don’t seem to understand the damage they have caused me. I need to speak to someone now. I’m sick of this.
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John Lucas
(@JohnLucas_9) reported
@O2 Your customer service team treat people with utter contempt. 4 separate calls due to you hanging up or putting me on hold all because I’m trying to get a pac code to remove one of my numbers. I’m now cancelling all 6 numbers. Well done!