O2 Outage Report in Gloucestershire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Gloucestershire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gloucestershire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (56%)
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Internet (22%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Gloucestershire, England
The most recent O2 outage reports came from the following cities: Gloucester, Tewkesbury, Gloucestershire and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Phone | |
| Gloucester |
Phone | |
| Tewkesbury |
Wi-fi | |
| Gloucestershire |
Phone | |
| Cheltenham |
Internet | |
| Cheltenham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Gloucestershire, England
Latest outage, problems and issue reports in Gloucestershire and nearby locations:
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Simon Robinson
(@simon5666) reported
from
Gloucestershire, England
@O2 just need to confirm my o2 contract will cancel. As I did ring you over a month ago but had no confirmation that it will end.
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Dave Ryland
(@DaveRyloRyland) reported
from
Gloucestershire, England
Anyone know how on earth I get to speak to a real person @O2? Gave up holding at the weekend and losing the will on hold today. Quite possibly the worst customer service I have ever had. This is an unresolved problem from April! Actually there is no customer service!
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Jen Sealey
(@jensealey) reported
from
Cheltenham, England
A little bit angry with @O2 ... 55p a minute for a call to a 0844 number??? Wtf! How is that right? I was on hold for 30 mins- got hung up on... on hold another 30 mins before resolved issue... now I know why my DD is so high this month!!! £31.20 for 2 calls? 😡😤😡😤😡😤😡😤😡😤
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beijinggail
(@sargeant_gail) reported
from
South Cerney, England
@O2 how can I get help with an issue on my handset? When I call cust service they say not taking calls for this.....#o2
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Richard Rudkin
(@tricky_dickie87) reported
from
Gloucestershire, England
@O2 I need some help with a priority topic please
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Tom
(@Glawsboy84) reported
from
Longford, England
@Gemma_Fox @O2 EE & especially Vodafone seemed to have decent coverage but the latter often lacking in deals, moved to 3 last year & coverage/speed is awful, only 2 months until I can switch again! Always have a look at MSE for decent deals.
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Sticky
(@stickybloke) reported
from
Cheltenham, England
@O2 I’d like to cancel my contract (within first 14 days) however your online chat isn’t available and there are no other options anywhere online or in the app.
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Victoria Thomas - The Mighty Dragon 🇺🇦
(@BertieChan55) reported
from
Cirencester, England
@O2 is there a problem with the network today?
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 despite my owing 0.00 - my phone remains blocked. 45 mins now trying to get thru to cust service. Request to unlock had not been put thru when bill was paid over 24 hrs ago!!!! V unhappy long term customer #o2 #rubbishservice #loyaltymeansnothing
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Jen Sealey
(@jensealey) reported
from
Cheltenham, England
Hello @O2 I am getting seriously sick of constant calls from you! I keep asking to be taken off whatever list they’re calling but it doesn’t seem to work! Help me out as I am getting really frustrated and being quite rude to people because it is so annoying! 😡
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🎩👍 Gill Brain 🙈😂
(@itsnickelflySK3) reported
from
Gloucestershire, England
@O2 How do I make contact with @O2PriorityUK please. I have a complaint enquiry over ticket purchase I need to put to them.. thankyou
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2
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Joe M
(@afroking_jonty) reported
from
Cheltenham, England
@O2 worst customer services ever 🤧 they want you to call them (you never get through) to make a payment, any other decent org you can simply make a payment online. They make it so difficult the moment you indicate you want to leave. Even have guts to send threatening letters KMT
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 very upset 15+ year customer . Phone cut off - bill paid balance 0.00 - on hold over 20 mins still not spoken to anyone #nofestivegoodwill #o2 #poorcustomerservice
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beijinggail
(@sargeant_gail) reported
from
South Cerney, England
Well despite repeated direct messages from @O2 it seems they are unable to help a long standing customer (15+ years) with an issue on phone that’s under warranty !! I tried visiting my local o2 shop also they can’t help !! #o2 #verypoorcustomerservice
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EMMΛ
(@iemhouston) reported
from
Gloucestershire, England
@JamesOsypiw @VodafoneUK @O2 I’ve always hated Vodafone. I’ve been with O2 for about 10 years now, signal isn’t great, ever but the benefits are always worth having
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
Totally agree, James in O2 #Cheltenham was epic! I am pretty tetchy myself but he never gave up... on an incredibly complex issue. Give the guy a pay rise! @O2
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Adrian Phillips
(@PhillipsAdrian) reported
from
Cheltenham, England
@O2 @O2 dear O2 I am very happy with the service you provide but I will switch to another mobile provider if you advertise on the far right GBNews
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
Apparently @O2 is down.... just tweeting using my O2 4G now!
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@ClareLee1962 @O2 Aaaaah. Havent needed to call anyone. Heard rumour they're down coz everyone is suddenly working from home 😶
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ronie Twumasi
(@RonieTheFly) reported
@O2 Walked into the new O2 store in Slough and the customer service was exceptional. Sorted out my new tablet in 20 minutes or so. Please pass my thanks on to Liam, Viz and Fizzah
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Ben Stott
(@ben_stott18) reported
@O2 you are the most ****** **** phone provider known to man kind , I have had terrible signals every where I go , you promised and promised to sort the matter out , I threatened ofcom to use so you but ur arse in gear you did , then all of a sudden my bill has gone up with
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jessicahewings
(@jessicahewings1) reported
@O2 can I have some help please? Can't seem to access any help on the app?!
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https://techhub.social/@ianpike 🏴
(@IanPike) reported
@o2 what is the issue with wifi connections on London underground/tube. Do your customers still have options? Seeing messages that it's been removed... Wifi Extra doesn't automatically connect?
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Steve Fuller
(@Stephen95381330) reported
@O2 My phone was returned for a repair to O2 Engineers who advised the damage was not covered by Warranty?? I had a screen on a 5mth old Z4 Flip where the screen went totally black!! I caused no damage but by default under warranty I have been asked for £425 to fix. 4 weeks no phone!
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kev lynch
(@Kfit13) reported
@O2 The DM messages won’t send, the account has had us safe abroad. It’s locked as in i can’t connect to any network
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Jack Humphrey
(@JackHumphreyDFS) reported
@O2 your customer service is an absolute joke
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Kylie Clayton
(@KylieCl91882784) reported
@O2 WORST phone company I’ve ever had the displeasure of being contracted to. I have honestly never spoken to worse staff, they promise you the earth after their mess ups and then deliver nothing. You have had enough chances now. Complaint with trading standards being raised!
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Point Of Intersect-Technology X Humanities
(@EntrepreneursXb) reported
HipCounsel: RT @dkinnear: Sitting on the roof in Herne Hill getting barely two (2) bars of network coverage from @O2. Does the telecoms regulator ever actually do anything at all in the UK. The state of cellular network coverage and constant internet outages in the UK is tru…
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Jacy Collier-Moore
(@JacyCollier) reported
@O2 Hi I have reset manually. I still have no service including call and text. This is my first time abroad on o2 contract. I have iphone12 pro.