O2 Outage Report in Cheltenham, Gloucestershire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cheltenham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cheltenham, Gloucestershire, England
The most recent O2 outage reports came from the following cities: Gloucester and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Internet | |
| Cheltenham |
Internet | |
| Gloucester |
Phone | |
| Gloucestershire |
Phone | |
| Stroud |
Phone | |
| Gloucester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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Jen Sealey
(@jensealey) reported
from
Cheltenham, England
A little bit angry with @O2 ... 55p a minute for a call to a 0844 number??? Wtf! How is that right? I was on hold for 30 mins- got hung up on... on hold another 30 mins before resolved issue... now I know why my DD is so high this month!!! £31.20 for 2 calls? 😡😤😡😤😡😤😡😤😡😤
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Dave Ryland
(@DaveRyloRyland) reported
from
Gloucestershire, England
Anyone know how on earth I get to speak to a real person @O2? Gave up holding at the weekend and losing the will on hold today. Quite possibly the worst customer service I have ever had. This is an unresolved problem from April! Actually there is no customer service!
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🎩👍 Gill Brain 🙈😂
(@itsnickelflySK3) reported
from
Gloucestershire, England
@O2 How do I make contact with @O2PriorityUK please. I have a complaint enquiry over ticket purchase I need to put to them.. thankyou
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@ClareLee1962 @O2 Aaaaah. Havent needed to call anyone. Heard rumour they're down coz everyone is suddenly working from home 😶
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
Totally agree, James in O2 #Cheltenham was epic! I am pretty tetchy myself but he never gave up... on an incredibly complex issue. Give the guy a pay rise! @O2
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
Apparently @O2 is down.... just tweeting using my O2 4G now!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sir Paul 💙👨👩👦🔬🔭😄
(@p_a_u_l_2015) reported
from
Brackley, England
Hey, @O2, your website is awful. If you're going to cut costs by removing all human contact then you absolutely must make sure all the links work.
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Elliot Skirrow
(@ElliotSkirrow) reported
@O2 There are no listed issues in my area, I am in contract period. Since you launched 5G in the area the 4G network seems to have ground to a halt.
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Levi Fitton
(@Levi_Fitton) reported
@O2 what the hell is going on in the BL2 6 area .. its been all month the service has been shocking. I can't access Internet make calls or contact an agent on the online chat even when on WiFi..
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My Arse
(@Leecampbelluk) reported
@c17yb8b3 @O2 I'm with them apart from charging me 150 quid for 150 Meg of data in Turkey they've been OK. Though they are 1 step away from losing a customer of around 20 years if they try that stunt again!
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Lunupu
(@lucelyanchored) reported
@O2 I’ve just had a scam call from 0330 390 3771 impersonating O2, asking me to tell them the security code that had been sent to me in a text message. Thanks to the wording of the message warning me staff would never ask for the code, I knew not to give the code to the scammers.
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Krzysztof
(@KRZYSZTOF_UK) reported
@O2 Need to cancel the second number then.
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claire livermore
(@ClaireLivermore) reported
@O2 need help with the voucher code for merlin passes? Anybody able to help me?
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bonnie
(@DIVINEFXMININE) reported
@O2 hi, my phone bill was supposed to come out today but the payment still hasn’t been taken? i’ve had a direct debit set up to come out on the 21st each month for a long time now and it’s never done this before. enough money in the account, usually comes out around 3am.
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Ian
(@Ian1Martin) reported
@O2 having trouble requesting my PAC code
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sophie lynes
(@ompalompa1993) reported
@O2 requested a paper bill to be sent to me on 6th sept. Have been invoiced and paid for for it but still not received. Any help.