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O2 outages and service status in Cheltenham, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Cheltenham, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • nic_moneypenny
    Nic at Mitchell Moneypenny (@nic_moneypenny) reported from Cheltenham, England

    Totally agree, James in O2 #Cheltenham was epic! I am pretty tetchy myself but he never gave up... on an incredibly complex issue. Give the guy a pay rise! @O2

  • itsnickelflySK3
    🎩👍 Gill Brain 🙈😂 (@itsnickelflySK3) reported from Gloucestershire, England

    @O2 How do I make contact with @O2PriorityUK please. I have a complaint enquiry over ticket purchase I need to put to them.. thankyou

  • itsnickelflysk3
    👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @ClareLee1962 @O2 Aaaaah. Havent needed to call anyone. Heard rumour they're down coz everyone is suddenly working from home 😶

  • Glawsboy84
    Tom (@Glawsboy84) reported from Longford, England

    @Gemma_Fox @O2 EE & especially Vodafone seemed to have decent coverage but the latter often lacking in deals, moved to 3 last year & coverage/speed is awful, only 2 months until I can switch again! Always have a look at MSE for decent deals.

  • afroking_jonty
    Joe M (@afroking_jonty) reported from Cheltenham, England

    @O2 worst customer services ever 🤧 they want you to call them (you never get through) to make a payment, any other decent org you can simply make a payment online. They make it so difficult the moment you indicate you want to leave. Even have guts to send threatening letters KMT

  • jensealey
    Jen Sealey (@jensealey) reported from Cheltenham, England

    A little bit angry with @O2 ... 55p a minute for a call to a 0844 number??? Wtf! How is that right? I was on hold for 30 mins- got hung up on... on hold another 30 mins before resolved issue... now I know why my DD is so high this month!!! £31.20 for 2 calls? 😡😤😡😤😡😤😡😤😡😤

  • DaveRyloRyland
    Dave Ryland (@DaveRyloRyland) reported from Gloucestershire, England

    Anyone know how on earth I get to speak to a real person @O2? Gave up holding at the weekend and losing the will on hold today. Quite possibly the worst customer service I have ever had. This is an unresolved problem from April! Actually there is no customer service!

  • itsnickelflysk3
    👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    Apparently @O2 is down.... just tweeting using my O2 4G now!

  • PhillipsAdrian
    Adrian Phillips (@PhillipsAdrian) reported from Cheltenham, England

    @O2 @O2 dear O2 I am very happy with the service you provide but I will switch to another mobile provider if you advertise on the far right GBNews

  • tricky_dickie87
    Richard Rudkin (@tricky_dickie87) reported from Gloucestershire, England

    @O2 I need some help with a priority topic please

  • LarderCotswold
    The Cotswold Larder (@LarderCotswold) reported from Broadway, England

    @O2 9mins of your time , 12hrs for most trying to access the app for peter kaye tickets , time to move on I think , Can’t even get a signal in my house , put up with it for priority, can’t even use that

  • simon5666
    Simon Robinson (@simon5666) reported from Gloucestershire, England

    @O2 just need to confirm my o2 contract will cancel. As I did ring you over a month ago but had no confirmation that it will end.

  • iemhouston
    EMMΛ (@iemhouston) reported from Gloucestershire, England

    @JamesOsypiw @VodafoneUK @O2 I’ve always hated Vodafone. I’ve been with O2 for about 10 years now, signal isn’t great, ever but the benefits are always worth having

  • stickybloke
    Sticky (@stickybloke) reported from Cheltenham, England

    @O2 I’d like to cancel my contract (within first 14 days) however your online chat isn’t available and there are no other options anywhere online or in the app.

  • jensealey
    Jen Sealey (@jensealey) reported from Cheltenham, England

    Hello @O2 I am getting seriously sick of constant calls from you! I keep asking to be taken off whatever list they’re calling but it doesn’t seem to work! Help me out as I am getting really frustrated and being quite rude to people because it is so annoying! 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MattHuddyHudson
    Matt Hudson (@MattHuddyHudson) reported

    @dapsy7 @O2 It's been like this for weeks and they ain't interested in sorting the problem. 11 more days then I can move to another company. 20+ years and gone down hill .

  • humantorch1036
    Johnny Storm (@humantorch1036) reported

    @O2 @Marty201023 Is anyone at @o2 awake? No customer service at all. Literally the worse network. I had a problem with Three and it was dealt with in 10 mins on their Live Chat.

  • Paula24Paula
    Paula (@Paula24Paula) reported

    @O2 trying to cancel my mums phone contract who has gone into a nursing home with dementia to be told you need to speak to mum. I explained again my mum has dementia to be told will need power of attorney. Your staff are so insensitive at such a difficult traumatic time.

  • larissapelham
    Larissa Pelham (@larissapelham) reported

    @O2 I cannot DM on X. Funeral services & family couldn’t reach my mother while preparing her husband’s funeral. Emergency services couldn’t reach her and now she’s in hospital where we can’t reach her. This has continued since 3/26. A direct number pls to speak to someone senior.

  • cbHatternew
    cbHatter (@cbHatternew) reported

    @O2 @ajgbarnes Have no idea how this came up on my timeline, but ******* @O2 if you look at this guys posts, he’s a serial ******* moaner…..ignore him

  • willmgreenhalgh
    Will (@willmgreenhalgh) reported

    @virginmedia is down So forced to use data but @O2 is so slow and bad it struggles to connect to anything and the o2 network app says phone masts aren't working Great service all round, not, what's the point of doubling my data if I can't connect to anything

  • Tomstukeley
    Tom Sanderson (@Tomstukeley) reported

    @JamesBlatch @O2 Wifi in Hinch is terrible and not just in the hopsital!

  • planetf1
    Nigel Jones (@planetf1) reported

    @ajgbarnes @O2 don’t they have a price-cap anyway (certainly ee and voda do) so you could set that to 0,or low. So at worst would just stop working. You could get an esim to top up if needed. that being said crazy to not have a way of checking

  • EerikBeeton
    Eerik Beeton, MCIM Cmktr (@EerikBeeton) reported

    Hey @O2, even Pitbull cancelled his concert in Riga last minute due to "technical issues", but somehow your roaming network is putting on an even worse performance. Stuck on 'No Service' in Latvia with a fully paid contract. Can a human DM me to fix this backend glitch?

  • circuit_k
    Circfruit (@circuit_k) reported

    @willmcgugan @O2 when they have too many customers, they stop caring. not only mobile operators, all of them service providers.