O2 Outage Report in Cheltenham, Gloucestershire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cheltenham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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🎩👍 Gill Brain 🙈😂
(@itsnickelflySK3) reported
from
Gloucestershire, England
@O2 How do I make contact with @O2PriorityUK please. I have a complaint enquiry over ticket purchase I need to put to them.. thankyou
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Dave Ryland
(@DaveRyloRyland) reported
from
Gloucestershire, England
Anyone know how on earth I get to speak to a real person @O2? Gave up holding at the weekend and losing the will on hold today. Quite possibly the worst customer service I have ever had. This is an unresolved problem from April! Actually there is no customer service!
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Tom
(@Glawsboy84) reported
from
Longford, England
@Gemma_Fox @O2 EE & especially Vodafone seemed to have decent coverage but the latter often lacking in deals, moved to 3 last year & coverage/speed is awful, only 2 months until I can switch again! Always have a look at MSE for decent deals.
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
Totally agree, James in O2 #Cheltenham was epic! I am pretty tetchy myself but he never gave up... on an incredibly complex issue. Give the guy a pay rise! @O2
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
Apparently @O2 is down.... just tweeting using my O2 4G now!
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@ClareLee1962 @O2 Aaaaah. Havent needed to call anyone. Heard rumour they're down coz everyone is suddenly working from home 😶
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Sticky
(@stickybloke) reported
from
Cheltenham, England
@O2 I’d like to cancel my contract (within first 14 days) however your online chat isn’t available and there are no other options anywhere online or in the app.
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Jen Sealey
(@jensealey) reported
from
Cheltenham, England
A little bit angry with @O2 ... 55p a minute for a call to a 0844 number??? Wtf! How is that right? I was on hold for 30 mins- got hung up on... on hold another 30 mins before resolved issue... now I know why my DD is so high this month!!! £31.20 for 2 calls? 😡😤😡😤😡😤😡😤😡😤
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Adrian Phillips
(@PhillipsAdrian) reported
from
Cheltenham, England
@O2 @O2 dear O2 I am very happy with the service you provide but I will switch to another mobile provider if you advertise on the far right GBNews
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Joe M
(@afroking_jonty) reported
from
Cheltenham, England
@O2 worst customer services ever 🤧 they want you to call them (you never get through) to make a payment, any other decent org you can simply make a payment online. They make it so difficult the moment you indicate you want to leave. Even have guts to send threatening letters KMT
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Sanders
(@Titusoates) reported
@O2 @giffgaff no coverage in Spalding due to "upgrade" work - may be back on 24/9/22. There is a big outage covering the centre of town. Not good enough - what about 999 etc?
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Barbara Gow
(@BarbaraGow4) reported
@O2 Despite numerous attempts to get loyalty discount applied and assurances it has been it is still not done! I have spent far too much time on this and would never recommend O2 because of this. Could I arrange someone to call at my convenience?
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Doctor Antagonistic
(@DrAntagonistic) reported
@O2 Hey I have an issue with my Sim's PAC code could please help me in this regard I have sent you a DM 17hrs ago
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Christian Mole
(@KentishMole) reported
from
Camberwell, England
@O2 well I flicked you a DM 18 hours ago for help re my iPad surfer plan and it’s been totally ignored. Perhaps this public tweet might trigger a response?
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John-Paul Budd
(@JohnPaulBudd) reported
@O2 worst network provider I’ve ever been with !!
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Steve Turner
(@steveturn888) reported
@O2 Your customer service, wait times on the phone, non-existent online chat, lack of knowledge by the staff is absolutely shambolic , I've been with o2 20 years. You are an utter disgrace.
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shari rashid
(@xxsharixx) reported
@O2 hi is the network down today? Can’t get any coverage in paisley (pa1) area
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Louis Walsh
(@LouisWalshXFact) reported
@O2 and @Apple absolutely rubbish Selling 5G honked when you can hardly even get a 4G signal. Complete rip off both of them
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Grainne O'Reilly
(@GrainneOReilly9) reported
@O2 I've been a o2 customer for years. This is a first. I asked if it was a scam. Is it?
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L ELLUL
(@lellul1) reported
@O2 absolutely awful customer service. Still waiting for a call back from a manager after 3 weeks despite making several calls to O2 myself. O2 used to provide excellent customer service, am so disappointed in the lack of quality being provided.