O2 Outage Report in Cheltenham, Gloucestershire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cheltenham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 29: Problems at O2
O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (26%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Cheltenham, Gloucestershire, England
The most recent O2 outage reports came from the following cities: Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Phone | |
| Gloucester |
Phone | |
| Gloucester |
Phone | |
| Gloucester |
Phone | |
| Gloucester |
Phone | |
| Cheltenham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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Dave Ryland
(@DaveRyloRyland) reported
from
Gloucestershire, England
Anyone know how on earth I get to speak to a real person @O2? Gave up holding at the weekend and losing the will on hold today. Quite possibly the worst customer service I have ever had. This is an unresolved problem from April! Actually there is no customer service!
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@ClareLee1962 @O2 Aaaaah. Havent needed to call anyone. Heard rumour they're down coz everyone is suddenly working from home 😶
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Jen Sealey
(@jensealey) reported
from
Cheltenham, England
A little bit angry with @O2 ... 55p a minute for a call to a 0844 number??? Wtf! How is that right? I was on hold for 30 mins- got hung up on... on hold another 30 mins before resolved issue... now I know why my DD is so high this month!!! £31.20 for 2 calls? 😡😤😡😤😡😤😡😤😡😤
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
Apparently @O2 is down.... just tweeting using my O2 4G now!
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🎩👍 Gill Brain 🙈😂
(@itsnickelflySK3) reported
from
Gloucestershire, England
@O2 How do I make contact with @O2PriorityUK please. I have a complaint enquiry over ticket purchase I need to put to them.. thankyou
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
Totally agree, James in O2 #Cheltenham was epic! I am pretty tetchy myself but he never gave up... on an incredibly complex issue. Give the guy a pay rise! @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren Treagust
(@lozzylols) reported
Hi @O2 do you still give refunds for loss of signal to your customers? You have been doing work in my area for over a week now and I have had hardly any signal that whole time and it's still not fixed. I can't make calls, access the internet, and I've missed important calls too!
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Jon Pepper
(@JonMagicman) reported
@O2 @O2 This is the 7th working day and still no phone call from the complaints team. I've already started to take legal advice on this as it's an open and shut case. A phone call would have gone a long way to resolving this. Such a shame that customer service appears non existent.
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Jules 🦄☕️
(@mejuliejules) reported
@O2 this isn’t good enough. I can’t get a useable signal to make calls in the daytime in my own flat in Manchester. I’ve just had to walk to a nearby local park and hang around waiting to receive an important call back. Cause the one bar signal I can get in my flat doesn’t allow
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Kyidarmy
(@Kyidarmy) reported
@Stuey3D @O2 O2 are terrible mate. Terrible customer service awful coverage. Can't wait til November to end my contract.
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Cass
(@mrscassw) reported
It’s been 36 days since I reported fraud to @O2 - still getting threatening letters for an account never opened and nothing from the fraud team…..
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Simon Tucker
(@simon_r_tucker) reported
@MartinWildlife I was thinking of changing for a better signal but I will stick with @O2 - only please do something about the coverage in rural north Wiltshire. It is poor immediately you leave any of the town's. I appreciate the signal booster in my house but outside it's v. poor.
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Stuart Carr
(@Stuey3D) reported
@O2 It’s congestion nothing can be done until you buy more spectrum & put up more masts. This was the case on 3 separate iPhones too. 2 weeks ago Wellingborough had signal but 0 throughput, & Moulton NN3 7 has become progressively worse & the worst thing about that is Moulton has 5G!
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Jonathan Elliott
(@JElliott_MIC) reported
@O2 help. In europe and connected to cosmo on E but no 3g. Roaming is on. Bolt ons bought.
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Steve Goldberg
(@SG_LON) reported
@O2 I joined your service on 11th July for a SIM only deal. I haven't even received my SIM yet but I've been sent a bill for a full month. What's going on? Why do I have to pay £15 for a service I wasn't even able to use?
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Maya Avidov
(@MayaAvidov) reported
@O2 Hey @O2 1 message every 24 hours, that repeats the same info you asked previously, with no immediate follow up is not going to solve this problem. Can I please have some actual efficient customer service?