O2

O2 Outage Report in Cheltenham, Gloucestershire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cheltenham, Gloucestershire, England 10/29/2025 15:35

October 29: Problems at O2

O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cheltenham, Gloucestershire, England

The most recent O2 outage reports came from the following cities: Gloucester.

Loading map, please wait...
City Problem Type Report Time
United KingdomGloucester Phone
United KingdomGloucester Phone
United KingdomGloucester Phone
United KingdomGloucester Phone
United KingdomGloucester Phone
United KingdomCheltenham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • DaveRyloRyland Dave Ryland (@DaveRyloRyland) reported from Gloucestershire, England

    Anyone know how on earth I get to speak to a real person @O2? Gave up holding at the weekend and losing the will on hold today. Quite possibly the worst customer service I have ever had. This is an unresolved problem from April! Actually there is no customer service!

  • itsnickelflysk3 👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @ClareLee1962 @O2 Aaaaah. Havent needed to call anyone. Heard rumour they're down coz everyone is suddenly working from home 😶

  • jensealey Jen Sealey (@jensealey) reported from Cheltenham, England

    A little bit angry with @O2 ... 55p a minute for a call to a 0844 number??? Wtf! How is that right? I was on hold for 30 mins- got hung up on... on hold another 30 mins before resolved issue... now I know why my DD is so high this month!!! £31.20 for 2 calls? 😡😤😡😤😡😤😡😤😡😤

  • itsnickelflysk3 👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    Apparently @O2 is down.... just tweeting using my O2 4G now!

  • itsnickelflySK3 🎩👍 Gill Brain 🙈😂 (@itsnickelflySK3) reported from Gloucestershire, England

    @O2 How do I make contact with @O2PriorityUK please. I have a complaint enquiry over ticket purchase I need to put to them.. thankyou

  • nic_moneypenny Nic at Mitchell Moneypenny (@nic_moneypenny) reported from Cheltenham, England

    Totally agree, James in O2 #Cheltenham was epic! I am pretty tetchy myself but he never gave up... on an incredibly complex issue. Give the guy a pay rise! @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • lozzylols Lauren Treagust (@lozzylols) reported

    Hi @O2 do you still give refunds for loss of signal to your customers? You have been doing work in my area for over a week now and I have had hardly any signal that whole time and it's still not fixed. I can't make calls, access the internet, and I've missed important calls too!

  • JonMagicman Jon Pepper (@JonMagicman) reported

    @O2 @O2 This is the 7th working day and still no phone call from the complaints team. I've already started to take legal advice on this as it's an open and shut case. A phone call would have gone a long way to resolving this. Such a shame that customer service appears non existent.

  • mejuliejules Jules 🦄☕️ (@mejuliejules) reported

    @O2 this isn’t good enough. I can’t get a useable signal to make calls in the daytime in my own flat in Manchester. I’ve just had to walk to a nearby local park and hang around waiting to receive an important call back. Cause the one bar signal I can get in my flat doesn’t allow

  • Kyidarmy Kyidarmy (@Kyidarmy) reported

    @Stuey3D @O2 O2 are terrible mate. Terrible customer service awful coverage. Can't wait til November to end my contract.

  • mrscassw Cass (@mrscassw) reported

    It’s been 36 days since I reported fraud to @O2 - still getting threatening letters for an account never opened and nothing from the fraud team…..

  • simon_r_tucker Simon Tucker (@simon_r_tucker) reported

    @MartinWildlife I was thinking of changing for a better signal but I will stick with @O2 - only please do something about the coverage in rural north Wiltshire. It is poor immediately you leave any of the town's. I appreciate the signal booster in my house but outside it's v. poor.

  • Stuey3D Stuart Carr (@Stuey3D) reported

    @O2 It’s congestion nothing can be done until you buy more spectrum & put up more masts. This was the case on 3 separate iPhones too. 2 weeks ago Wellingborough had signal but 0 throughput, & Moulton NN3 7 has become progressively worse & the worst thing about that is Moulton has 5G!

  • JElliott_MIC Jonathan Elliott (@JElliott_MIC) reported

    @O2 help. In europe and connected to cosmo on E but no 3g. Roaming is on. Bolt ons bought.

  • SG_LON Steve Goldberg (@SG_LON) reported

    @O2 I joined your service on 11th July for a SIM only deal. I haven't even received my SIM yet but I've been sent a bill for a full month. What's going on? Why do I have to pay £15 for a service I wasn't even able to use?

  • MayaAvidov Maya Avidov (@MayaAvidov) reported

    @O2 Hey @O2 1 message every 24 hours, that repeats the same info you asked previously, with no immediate follow up is not going to solve this problem. Can I please have some actual efficient customer service?