O2 Outage Report in Cheltenham, Gloucestershire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cheltenham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Cheltenham, Gloucestershire, England
The most recent O2 outage reports came from the following cities: Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Phone | |
| Gloucester |
Internet | |
| Gloucester |
Phone | |
| Gloucester |
Phone | |
| Gloucester |
Phone | |
| Gloucester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
Apparently @O2 is down.... just tweeting using my O2 4G now!
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Tom
(@Glawsboy84) reported
from
Longford, England
@Gemma_Fox @O2 EE & especially Vodafone seemed to have decent coverage but the latter often lacking in deals, moved to 3 last year & coverage/speed is awful, only 2 months until I can switch again! Always have a look at MSE for decent deals.
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Simon Robinson
(@simon5666) reported
from
Gloucestershire, England
@O2 just need to confirm my o2 contract will cancel. As I did ring you over a month ago but had no confirmation that it will end.
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
Totally agree, James in O2 #Cheltenham was epic! I am pretty tetchy myself but he never gave up... on an incredibly complex issue. Give the guy a pay rise! @O2
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Jen Sealey
(@jensealey) reported
from
Cheltenham, England
A little bit angry with @O2 ... 55p a minute for a call to a 0844 number??? Wtf! How is that right? I was on hold for 30 mins- got hung up on... on hold another 30 mins before resolved issue... now I know why my DD is so high this month!!! £31.20 for 2 calls? 😡😤😡😤😡😤😡😤😡😤
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Joe M
(@afroking_jonty) reported
from
Cheltenham, England
@O2 worst customer services ever 🤧 they want you to call them (you never get through) to make a payment, any other decent org you can simply make a payment online. They make it so difficult the moment you indicate you want to leave. Even have guts to send threatening letters KMT
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Jen Sealey
(@jensealey) reported
from
Cheltenham, England
Hello @O2 I am getting seriously sick of constant calls from you! I keep asking to be taken off whatever list they’re calling but it doesn’t seem to work! Help me out as I am getting really frustrated and being quite rude to people because it is so annoying! 😡
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@ClareLee1962 @O2 Aaaaah. Havent needed to call anyone. Heard rumour they're down coz everyone is suddenly working from home 😶
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Dave Ryland
(@DaveRyloRyland) reported
from
Gloucestershire, England
Anyone know how on earth I get to speak to a real person @O2? Gave up holding at the weekend and losing the will on hold today. Quite possibly the worst customer service I have ever had. This is an unresolved problem from April! Actually there is no customer service!
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Adrian Phillips
(@PhillipsAdrian) reported
from
Cheltenham, England
@O2 @O2 dear O2 I am very happy with the service you provide but I will switch to another mobile provider if you advertise on the far right GBNews
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Richard Rudkin
(@tricky_dickie87) reported
from
Gloucestershire, England
@O2 I need some help with a priority topic please
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EMMΛ
(@iemhouston) reported
from
Gloucestershire, England
@JamesOsypiw @VodafoneUK @O2 I’ve always hated Vodafone. I’ve been with O2 for about 10 years now, signal isn’t great, ever but the benefits are always worth having
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Sticky
(@stickybloke) reported
from
Cheltenham, England
@O2 I’d like to cancel my contract (within first 14 days) however your online chat isn’t available and there are no other options anywhere online or in the app.
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🎩👍 Gill Brain 🙈😂
(@itsnickelflySK3) reported
from
Gloucestershire, England
@O2 How do I make contact with @O2PriorityUK please. I have a complaint enquiry over ticket purchase I need to put to them.. thankyou
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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John 🇨🇾
(@johnski2000) reported
You’re supposed to be a communications company @O2 Why is it so hard to speak to a real person and not a stupid AI ?
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Carey Canavan
(@CLizzle86) reported
@O2 I honestly cannot believe the lack of customer service, I have called, emailed the CEO, tweeted and been in your store what does it take to contact a customer back???
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Bethan Dold
(@BethanDold) reported
@O2 are apparently “too busy” to help, @DHLParcelUK haven’t delivered our parcel or updated the delivery estimate, perfect 😠
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Slippery Biscuit
(@_AllTheSocials_) reported
@O2 I have a text saying I owe money and that I will get a charge if I don’t pay it but the myO2 app says I don’t owe anything. I’ve tried your virtual assistant but it refuses to put me through to someone. I have hearing issues and find it hard to use phone. Can you look into it
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Tom James
(@Tom_Jayden) reported
Not sure if @O2 are playing trick or treat with me but no signal for the last 2 hours is definitely a trick. Care to treat me now and give me signal again? Ta #halloween
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Anthony Peel
(@_Dr_Phibes) reported
@O2 If you live less than a mile as the crow flies from the o2 mast what RSRP signal strength should you be receiving?
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Peter Hamilton
(@PeterH67) reported
@virginmedia I want to make a complaint. I have been mis-sold an @O2 SIM card contract with my virgin media package. I didn’t know this was a contract and I don’t want it. Please reply and arrange to have this cancelled and removed.
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SAF
(@The1LikeSaf) reported
Great service from @O2. Me and the Mrs out of contract, on exact same tariff and price. She gets offered a cheaper upgrade deal with the same tariff, but when I call to upgrade, that deal can’t be offered to me. Wonderful customer service! 👍🏼
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Gadge
(@gadgetweetin) reported
@O2 I live in a coastal town called Clevedon. 12 miles outside Bristol & I can literally see Cardiff. How can it be 2022 & I still struggle to get anything better than a weak 3G signal here. Shocking. I’ve had a better signal in a desert.
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Keith Murray
(@Murrayator) reported
@ao don’t buy from #MobilePhonesDirect kids! shoddy customer service blame it on the network @O2 mind they can’t help either after a week of calling #202 and MPD customer service (or lack of) told me to return handset.