O2

O2 Outage Report in Cheltenham, Gloucestershire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cheltenham, Gloucestershire, England 08/31/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • jensealey Jen Sealey (@jensealey) reported from Cheltenham, England

    A little bit angry with @O2 ... 55p a minute for a call to a 0844 number??? Wtf! How is that right? I was on hold for 30 mins- got hung up on... on hold another 30 mins before resolved issue... now I know why my DD is so high this month!!! £31.20 for 2 calls? 😡😤😡😤😡😤😡😤😡😤

  • itsnickelflysk3 👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    Apparently @O2 is down.... just tweeting using my O2 4G now!

  • nic_moneypenny Nic at Mitchell Moneypenny (@nic_moneypenny) reported from Cheltenham, England

    Totally agree, James in O2 #Cheltenham was epic! I am pretty tetchy myself but he never gave up... on an incredibly complex issue. Give the guy a pay rise! @O2

  • itsnickelflysk3 👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @ClareLee1962 @O2 Aaaaah. Havent needed to call anyone. Heard rumour they're down coz everyone is suddenly working from home 😶

  • itsnickelflySK3 🎩👍 Gill Brain 🙈😂 (@itsnickelflySK3) reported from Gloucestershire, England

    @O2 How do I make contact with @O2PriorityUK please. I have a complaint enquiry over ticket purchase I need to put to them.. thankyou

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • steverico steve richardson (C) 🏆 (@steverico) reported

    Hey @O2 since we had our tornado in Thorngumbald this morning I have had no mobile calling connection, is there a mast problem?

  • julieannestuart Julie (@julieannestuart) reported

    Loyalty doesn't stand for anything anymore. Year after year I have stayed loyal to @O2 even when I could get a better deal elsewhere. Yet still I'm only offered the same deals as a new customer. #disappointed #letdown

  • ShannonJaye_ Shannon (@ShannonJaye_) reported

    @O2 hey, boyfriends iPhone won’t connect to network? No service, mobile data screen blank… please help!

  • Dannyholland912 Danny (@Dannyholland912) reported

    @O2 I'm trying to change my 18+ settings in the my o2 app however its only giving me the option to send the verification code to my old EE number that is no longer active, can you help

  • CorrectHorseB CorrectHorseBattery (@CorrectHorseB) reported

    @O2 people cannot send me text messages, they fail to send. Please help.

  • stevenlewis78 Ste Lewis (@stevenlewis78) reported

    @O2 I bought some tickets on priority for @Hot_Wheels monster trucks live at the 02 on 09/01/2022, but wasn’t given the option to buy crash zone tickets. How can I do this? I have 2 boys who will be desperate to get close to the trucks. Please help!

  • JohnoPnefc Jacob Johnson (@JohnoPnefc) reported

    @O2 why is your 4G so terrible in the Preston area, it is so slow and sometimes can’t even use it.

  • Michex69 Shell (@Michex69) reported

    @O2 is there a problem in AB24 for receiving text messages?

  • EveryEmotionP1 EveryEmotionPoetry (@EveryEmotionP1) reported

    @O2 Next time my contract is up i will ring you you i never once got offered a deal that good by EE and shame

  • _catlow Martyn Catlow (@_catlow) reported

    Hey @o2 @TelefonicaUK how’s it going? It was great for me until a week or so back, home working on stable 3 bar 4g in a rural area. Signal now flops between 1 & 2 bar & 4g/4g+(that’s new). SRN should make things better not worse. Can you fix me please ?