O2 outages and service status in Penarth, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Penarth, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Jun 11, 1:21 PM GMT+1.
- Internet (50%)
- Phone (50%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Penarth, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Penarth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 14: Problems at O2
O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Penarth, Wales
The most recent O2 outage reports came from the following cities: Pontypridd, and Barry.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd
|
Internet | 3 days ago |
|
Barry
|
Phone | 4 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Penarth, Wales
Latest outage, problems and issue reports in Penarth and nearby locations:
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Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales@jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)
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Gavin Lewandowski (@gavinlew) reported from Butetown Community, Wales@ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity
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Big Dog (@BigDogWrestler) reported from Newport, Wales@Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.
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Peter MacCabe (@peterkin1010) reported from Barry, Wales@pinecone95 @O2 It's coming along slowly but surely. No sign in Barry or Cardiff yet.
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Paige🧚🏻♀️🌸 (@paigebuckingham) reported from Cardiff, WalesAnyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!
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Bristol Oli (@BristolOli) reported from Cardiff, Wales@BS3Rob @O2 @WBA Been horrendous for weeks - Can’t complete a call without having to call back numerous times - BS3 probably the worst of them all but M4 corridor from Cardiff to Bristol is a close second
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Adam Smith #BlackLivesMatter (@Taxiboi3583) reported from Beechwood, Wales@O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?
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Dan Guy (@ThisIsDanGuy) reported from Cardiff, Wales@O2 sucks that reduced the number of cafe Nero codes 😡
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Lisardo Vivas (@LisardoVivas) reported from Cardiff, Wales@O2 @tig1985 I’m in cardiff with same issue
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Ade (@Bubwal) reported from Cardiff, Wales@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Nick Thorogood (@nopantsuk) reported from Llanharan, Wales@O2 my number should be ported to you today that I requested yesterday morning. I’ve had no confirmation texts or emails though and number still on old network. Any ideas?
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales30 mins on hold to @O2 customer services, spoke to an agent who has now put me on hold to speak to transfer me to #CustomerServices...so God knows who the hell I got through to 🙄😡 #FirstWorldProblems
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Beth (@bethanjane22) reported from Cardiff, WalesWhen I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬
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S H A N I C E (@flowersshanice) reported from Cardiff, WalesHi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, WalesThis weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder
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Lela Patterson (@PattersonLela1) reported from Barry, WalesHi @O2. If you received a notification that a sound was played from my phone, please don’t worry. I was just testing out the Find My app on my iPhone, as I’ve never used it before, so I just wanted to check it out and see how it worked. Thank you and sorry. :)
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Garry Dauncey (@daunce4thstreet) reported from Pontypridd, WalesNever use @O2 recycle! sent them a phone that was in perfect condition & now they say the phone is damaged and are offering peanuts for it. If it’s damaged blame the flimsy packaging you send.
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.
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Simon Hiscocks (@Statto1927) reported from Barry, Wales@O2 It’s CF11 8AZ. ardiff City Stadium. My point is that I can hardly get any connectiveity with a 4G signal showing. Someone sat next to me with EE can connect. Granted it’s a sports stadium but this was 60m before kick off with barley anyone in there. Happens every match 1/2
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Jamie Riddell (@jamieriddell) reported from Cardiff, WalesHey @O2 who can I talk to about unlocking a phone. I've paid up and out of contact. Online form says no because of too many attempts ( no idea what my customer service code was) but I have all my account details.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Angela Beardsmore (@ajb1975) reported@MAUNConsulting @O2 I’m having the same problem been 2 weeks now. Turns out they’ve been sent to an old email address I no longer use but I’m unable to link my virgin account with o2 with the new email address. It won’t let me 😩😡
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Craig-David (@CraigGodders) reported@O2 can I legally leave my contract with you because of how poor the signal is? There’s a good mile square ld of my town I can’t get any 4g at all.
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Councillor Luke Bennett (@CouncillorLuke) reported@TomTugendhat @O2 @EE Correct. I had a better reception from my first (Cellnet) mobile in 1995 (in Devon)! Gone are the days of being able to rely on a decent signal! Despite that, ugly / tall mobile phone masts are everywhere (with zero effort to camouflage them or place them 'sensitively').
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tintinuk (@tintinuk_orig) reported@TomTugendhat @O2 Ofcom needs to act, but it is as much use as a chocolate teapot. O2 is one of the worst offenders, the service gets worse week to week
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John Till (@JohnTillUK) reported@joelanelegend @O2 It’s not just you. Every time I report via the app, I’m told they can’t find a problem
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Lea Cat (@NoVATonschools) reported@TomTugendhat @O2 I was an 02 customer for about 15 years and just put up with worsening signal (zero at home) and price rises. Had enough this March and had to get PAC codes via phone call. Couldn’t even complete the call because the signal was so bad- 02 do not care. I’ll never go back to them.
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THOMAS TODD (@toddyswans) reportedWhat ******** is going on in the world when allegedly they can FaceTime from the moon but I can not get signal anywhere In wales ?? @o2 worst network ever
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Dunny (@DUNFORD1979) reported@O2 @TomTugendhat No signal in Lancaster at all
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Tony McGarahan (@tonymcgarahan) reported@TomTugendhat @O2 @vodafone What a rude response when they have reached out to try and help. Not a gentlemen. And not a officer 's reppnse. Arrogant and entitled. Why post your original message?
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Kay Gunning (@kay_guest19) reported@TomTugendhat @O2 I got so fed up with O2’s excuses for the non existent signal in Tonbridge that I moved to EE last November. Not had a problem since!