O2 Outage Report in Penarth, Vale of Glamorgan, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Penarth, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Penarth, Vale of Glamorgan, Wales
The most recent O2 outage reports came from the following cities: Newport, Cardiff, Rhoose and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Cardiff |
Phone | |
| Cardiff |
Phone | |
| Rhoose |
Phone | |
| Cardiff |
Total Blackout | |
| Pontypridd |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Penarth, Wales
Latest outage, problems and issue reports in Penarth and nearby locations:
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Callum Crowley
(@callumcrowley) reported
from
Liswerry, Wales
@O2 customer service are an absolute joke - can’t wait to change my provider #pathetic
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Shane
(@gingio) reported
from
Cardiff, Wales
@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
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Jamie Riddell
(@jamieriddell) reported
from
Cardiff, Wales
Hey @O2 who can I talk to about unlocking a phone. I've paid up and out of contact. Online form says no because of too many attempts ( no idea what my customer service code was) but I have all my account details.
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Garry Dauncey
(@daunce4thstreet) reported
from
Pontypridd, Wales
Never use @O2 recycle! sent them a phone that was in perfect condition & now they say the phone is damaged and are offering peanuts for it. If it’s damaged blame the flimsy packaging you send.
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Paul Williams Events
(@pwilliamsevents) reported
from
Tongwynlais, Wales
Totally disappointed with @O2 customer service. A number transfer from a consumer account to business took 8 days when I was told it would take 24 hours. 3 phone calls to customer service and still not 100% sorted. #totallycrapexperience
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Simon Hiscocks
(@Statto1927) reported
from
Barry, Wales
@O2 It’s CF11 8AZ. ardiff City Stadium. My point is that I can hardly get any connectiveity with a 4G signal showing. Someone sat next to me with EE can connect. Granted it’s a sports stadium but this was 60m before kick off with barley anyone in there. Happens every match 1/2
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Beth
(@bethanjane22) reported
from
Cardiff, Wales
When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬
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Simon Hiscocks
(@Statto1927) reported
from
Barry, Wales
@O2 2/2 it’s like someone deliberately switches off the internet on match days, but I’m sure that doesn’t happpen.....😉 Signal is perfectly fine there usually, & if it’s vol7me of people, why are other able to connect seems like an O2 thing as my son & daughter also have problems..
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Brad Channer
(@BradChanner) reported
from
Cardiff, Wales
@teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff
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Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
Also when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔
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Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
There is always some kind of problem with my @O2 order. Its even more frustrating seeing on here people have just walked into the store and been able to collect the phone without the relevant email saying its ready to collect. How do they know they are distributing the right
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Paul Williams Events
(@pwilliamsevents) reported
from
Tongwynlais, Wales
@jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service
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Callum James Littlemore 🔶
(@CJLittlemore) reported
from
Cardiff, Wales
@O2 I woke up this morning to find I’ve been totally cut off. I can’t make calls, send texts or use my mobile data. All of this is kinda important for my work as I’m self employed - I can’t call your customer service line to see what the issue is. Can you look into it please.
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Hywel Butcher
(@HywelButcher) reported
from
Cardiff, Wales
Top tip - don’t join @O2 - incompetent and useless! First no 4G, now no signal or data at all 🤯
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Callum Crowley
(@callumcrowley) reported
from
Liswerry, Wales
@O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@pinecone95 @O2 It's coming along slowly but surely. No sign in Barry or Cardiff yet.
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Brad Channer
(@BradChanner) reported
from
Cardiff, Wales
@O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Lisardo Vivas
(@LisardoVivas) reported
from
Cardiff, Wales
@O2 @tig1985 I’m in cardiff with same issue
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Ieuan-Rhys Beal
(@ieuanbeal15) reported
from
Cardiff, Wales
@O2 your live chat service is garbage. 15
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Miss Vic
(@BeautyInBeasty) reported
@O2 struggling to book on to Odeon as my special code isn’t working. Please help
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Optimus_Prime
(@patel07bcfc) reported
Moving to @O2 from @EE has been the worst ******* mistake in my life. Soon as I get my PAC from o2 I’m deffo moving back
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Livvy Cowan
(@LivvyCowan) reported
@O2 Wifi - so POS, card terminal, store radio (internet) & loyalty card scanner have no broadband access. Router is on but PPP light is off. Customer O2 access is also off
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Alanna Bradford
(@lana_bradford) reported
Absolutely horrendous service from @O2 , bought a new phone last week and still haven’t been able to use it as they haven’t transferred my number over after several staff said “it will be done in 24 hours” !!!!!!!
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laura
(@laurajbrigham) reported
@O2 hi, my friend and I are currently in Greece and her mobile data isn't working. Please help!
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Nadia m
(@1nadiamajid) reported
@O2 CS said they will send Confirmation email of the cancellation so I can have it as proof of my request to cancel
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Pree-Pree
(@PR33Y4) reported
Got a new phone on @O2 tried sorting out work perk O2 open, email link to confirm verification from my work email doesn't work! No options anywhere on o2 open website to upload a payslip and confirm, instead tomorrow I shall go to an O2 store to see if they can do anything!
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Liam Buckler
(@LiamBuckler) reported
@O2 I'm aware of the offer, however Caffe Nero didn't seem to be and their system wouldn't let me redeem the voucher...that's the issue
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Alison Bedford
(@AlisonBedford83) reported
@O2 no calls, text, Internet. No issues with bars, thousands reporting same total blackout on down detector sort it out!!!
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K8pur
(@K8pur1) reported
@O2 been a customer for 20 years. However you will be losing my custom when my contract is due for renewal. Your price continues to increase but don't get any better service. Now you have removed the weekly cafe Nero drink from priority one of the only major benefits.