O2 Outage Report in Penarth, Vale of Glamorgan, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Penarth, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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            Phone (51%) 
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            Internet (27%) 
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            Total Blackout (15%) 
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            Wi-fi (4%) 
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            E-mail (3%) 
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            TV (%) 
Live Outage Map Near Penarth, Vale of Glamorgan, Wales
The most recent O2 outage reports came from the following cities: Newport and Cardiff.
| City | Problem Type | Report Time | 
|---|---|---|
| Phone | ||
| Phone | ||
| TV | ||
| Phone | ||
| Internet | ||
| Phone | 
Community Discussion
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O2 Issues Reports Near Penarth, Wales
Latest outage, problems and issue reports in Penarth and nearby locations:
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 Clare Osborne Jones 
    (@clareoj) reported 
    
        from
            Cardiff, Wales Clare Osborne Jones 
    (@clareoj) reported 
    
        from
            Cardiff, Wales@O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service 
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 S T Jones 
    (@STJonesx) reported 
    
        from
            Alway, Wales S T Jones 
    (@STJonesx) reported 
    
        from
            Alway, Wales3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳 
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 Daniel Lyddon 
    (@Daniel_Lyddon) reported 
    
        from
            Cardiff, Wales Daniel Lyddon 
    (@Daniel_Lyddon) reported 
    
        from
            Cardiff, Wales(1/3) Sad to say that @O2 are now trying to charge me for a service never used, when I cancelled a mis-sold contract within the 14-day cooling-off period. Almost two months later they're now saying they're going to charge me a late payment fee, plus the bill... 
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 Gareth Thompson 
    (@gareth_thmpsn) reported 
    
        from
            Cardiff, Wales Gareth Thompson 
    (@gareth_thmpsn) reported 
    
        from
            Cardiff, WalesWhat is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2 
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 S H A N I C E 
    (@flowersshanice) reported 
    
        from
            Cardiff, Wales S H A N I C E 
    (@flowersshanice) reported 
    
        from
            Cardiff, Wales@O2 @Gropinvillain In all these years I’ve been with @O2 I’ve never ever had nothing for bro g a loyal customer, maybe it’s time I cha he networks after my contract is finished!! 
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 Peter Williams 
    (@meribelman) reported 
    
        from
            Penarth, Wales Peter Williams 
    (@meribelman) reported 
    
        from
            Penarth, Wales@virginmedia I would happily self serve online, via a browser or app, as you incessantly encourage me to do, but when the page says “oops something went wrong, we’re unable to change your package online”, its very frustrating. @O2 will help you soon! 
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 susan denner 
    (@DennerSusan) reported 
    
        from
            Cardiff, Wales susan denner 
    (@DennerSusan) reported 
    
        from
            Cardiff, Wales@O2 Customer service shocking! No service on phone since 24th May, SIX calls made to your call centre to resolve issue - now being told to wait for 
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 Mark Hawkins 
    (@themarkhawkins) reported 
    
        from
            Barry, Wales Mark Hawkins 
    (@themarkhawkins) reported 
    
        from
            Barry, Wales@viv_wilson @O2 I am in CF62 area, I haven't been able to get more than one bar for years, forget 3/4g Only keep it as I get a good signal in work. 
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 Cat Peters 
    (@CatTPeters) reported 
    
        from
            Penarth, Wales Cat Peters 
    (@CatTPeters) reported 
    
        from
            Penarth, Wales@O2 come on please! I’ve now spoken to 3 people and now been out on hold for almost an hour. Unbelievable customer service. I literally just need the PAC code. 
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 Cez 🏴 
    (@catlady_cez) reported 
    
        from
            Cardiff, Wales Cez 🏴 
    (@catlady_cez) reported 
    
        from
            Cardiff, Wales@O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday? 
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 S T Jones 
    (@STJonesx) reported 
    
        from
            Alway, Wales S T Jones 
    (@STJonesx) reported 
    
        from
            Alway, WalesHi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻 
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 Nick Thorogood 
    (@nopantsuk) reported 
    
        from
            Llanharan, Wales Nick Thorogood 
    (@nopantsuk) reported 
    
        from
            Llanharan, Wales@O2 my number should be ported to you today that I requested yesterday morning. I’ve had no confirmation texts or emails though and number still on old network. Any ideas? 
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 Cat Peters 
    (@CatTPeters) reported 
    
        from
            Penarth, Wales Cat Peters 
    (@CatTPeters) reported 
    
        from
            Penarth, Wales@O2 I’ve just tried again, it’s not working. Please can someone send it to me please. For a simple procedure it has become be my stressful, and nobody seems to want to help! 
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 S T Jones 
    (@STJonesx) reported 
    
        from
            Alway, Wales S T Jones 
    (@STJonesx) reported 
    
        from
            Alway, WalesWhen you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!! 
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 Gareth Thompson 
    (@gareth_thmpsn) reported 
    
        from
            Cardiff, Wales Gareth Thompson 
    (@gareth_thmpsn) reported 
    
        from
            Cardiff, Wales@O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20. 
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 Lela Patterson 
    (@PattersonLela1) reported 
    
        from
            Barry, Wales Lela Patterson 
    (@PattersonLela1) reported 
    
        from
            Barry, Wales@O2 I didn’t receive an alert and neither did my family. It’s a fantastic idea, though! Are all Network operators doing this? :) 
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 Gareth Thompson 
    (@gareth_thmpsn) reported 
    
        from
            Cardiff, Wales Gareth Thompson 
    (@gareth_thmpsn) reported 
    
        from
            Cardiff, Wales@O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact. 
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 gareth bird 
    (@Garethbird85) reported 
    
        from
            Newport, Wales gareth bird 
    (@Garethbird85) reported 
    
        from
            Newport, Wales@O2 can someone from customer service contact me please 
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 LisaEdwards78 
    (@LisaEdwards78) reported 
    
        from
            Barry, Wales LisaEdwards78 
    (@LisaEdwards78) reported 
    
        from
            Barry, Wales@O2 Hi there I have had a highly Sophisticated national insurance scam call from a number registered to your network. There was an automated message purporting to be from the national crime agency. Please can you investigate this number 07850058296 
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 Lela Patterson 
    (@PattersonLela1) reported 
    
        from
            Barry, Wales Lela Patterson 
    (@PattersonLela1) reported 
    
        from
            Barry, WalesHi @O2. If you received a notification that a sound was played from my phone, please don’t worry. I was just testing out the Find My app on my iPhone, as I’ve never used it before, so I just wanted to check it out and see how it worked. Thank you and sorry. :) 
O2 Issues Reports
Latest outage, problems and issue reports in social media:
- 
            
 Lewis Marlow 
    (@lewismarloww) reported Lewis Marlow 
    (@lewismarloww) reported@O2 your complaints protocol is awful, how do I speak to a manager? I keep going around in circles. @Ofcom 
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 Keith CPM 
    (@keith_cpm) reported Keith CPM 
    (@keith_cpm) reported@O2 @o2 If it wasn't for the fact that your text doesn't have a dodgy link to click on that I don't think it's from a phishing operation. That's how bad it is. A bill for a random amount, not itemized to someone who has used the phone within your rules. 
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 Ryan Davies 
    (@ripinmypants) reported Ryan Davies 
    (@ripinmypants) reported@O2 please stop sending me surveys I give pretty Much all your services and customer service a 1 on a good day .. cheers 
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 Nik Freeman 
    (@NikFreeman1) reported Nik Freeman 
    (@NikFreeman1) reported@O2 Can I please raise an official complaint regarding you not responding to the chat function in the Myo2 app since the 30th of March. Next step is @Ofcom and porting all my connections to another provider 
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 Tina Lithgow 
    (@TinaLithgow) reported Tina Lithgow 
    (@TinaLithgow) reported@O2 utterly disappointed with lack of customer service in a simple matter that should have been resolved in one call ! 
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 Kelly Regan 
    (@KellyRe23158613) reported Kelly Regan 
    (@KellyRe23158613) reported@O2 @O2 it’s saying I have won tickets to see downtown abbey: A new Era my RSVP link doesn’t seem to work? Have I been scammed?? It’s from See it First. It says I have 48hrs to accept via the link, any help much appreciated 
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 Hannahh 🎃👻 
    (@Hanngrenadee) reported Hannahh 🎃👻 
    (@Hanngrenadee) reported@O2 I can't contact anyone through the live chat, can you help at all? 
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 Gemma M 
    (@Larryjimjam) reported Gemma M 
    (@Larryjimjam) reported@O2 when is the mast going to be fixed in PE26 area? It’s been months and months! I’ve logged the problem on your website and it mentions speaking to the landlord of the masts location!? 
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 Aku_X 
    (@Twitch_Aku_X) reported Aku_X 
    (@Twitch_Aku_X) reportedWhy do companies like @O2 make it so difficult to complain it's ******* enraging when I just want to make a basic complaint about the fact you guys don't have @oneplus phones on offer, it's a damn disgrace 
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 Darryl Sparey 📈 
    (@DarrylSparey) reported Darryl Sparey 📈 
    (@DarrylSparey) reportedSeriously, @o2, can you PLEASE tell me when you’ll fix this 2FA text message problem. It’s so intermittent, and I’ve got so many different systems that rely on 2FA… when will this be fixed by? Thanks in advance.