1. Home
  2. Companies
  3. O2
  4. Penarth
O2

O2 outages and service status in Penarth, Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Penarth, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Jun 11, 1:21 PM GMT+1.
  • 50% Internet (50%)
  • 50% Phone (50%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Penarth, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Penarth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Penarth, Wales

The most recent O2 outage reports came from the following cities: Pontypridd, and Barry.

CityProblem TypeReport Time
Pontypridd Internet 3 days ago
Barry Phone 4 days ago

Nearby cities with recent reports

Pontypridd

1 recent signals

3 days ago
Barry

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Penarth, Wales

Latest outage, problems and issue reports in Penarth and nearby locations:

  • acdavies67
    anthony davies 🇾🇪🔰🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@acdavies67) reported from Barry, Wales

    Well I've gotta be honest,never again will I take another phone contract out with @O2,wherever I go in a 50 mile radius of my home,my signal is **** and they called me last week offering me more data,more data ?,*******, i can't get anywhere near my data limit now ffs 😡😡😡😡

  • themarkhawkins
    Mark Hawkins (@themarkhawkins) reported from Barry, Wales

    @viv_wilson @O2 I am in CF62 area, I haven't been able to get more than one bar for years, forget 3/4g Only keep it as I get a good signal in work.

  • BradChanner
    Brad Channer (@BradChanner) reported from Cardiff, Wales

    @teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff

  • 92danielleyoung
    Dani 💋 (@92danielleyoung) reported from Alway, Wales

    What’s up with @O2 gone down before anyone can even get Peter Kay tickets 🤬🤬🤬🤬

  • BristolOli
    Bristol Oli (@BristolOli) reported from Cardiff, Wales

    @BS3Rob @O2 @WBA Been horrendous for weeks - Can’t complete a call without having to call back numerous times - BS3 probably the worst of them all but M4 corridor from Cardiff to Bristol is a close second

  • callumcrowley
    Callum Crowley (@callumcrowley) reported from Liswerry, Wales

    @O2 customer service are an absolute joke - can’t wait to change my provider #pathetic

  • DennerSusan
    susan denner (@DennerSusan) reported from Cardiff, Wales

    @O2 Customer service shocking! No service on phone since 24th May, SIX calls made to your call centre to resolve issue - now being told to wait for

  • davesouthphoto
    Dave South (@davesouthphoto) reported from Cardiff, Wales

    If I had a £1 for eveytime @O2 text me about my local mast being down. I wouldn't have to pay for my contract anymore. Wearing thin now guys.... 🙄

  • Waldron_Diana
    Diana Waldron (@Waldron_Diana) reported from Cardiff, Wales

    @O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment

  • Taxiboi3583
    Adam Smith #BlackLivesMatter (@Taxiboi3583) reported from Beechwood, Wales

    @O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?

  • CJLittlemore
    Callum James Littlemore 🔶 (@CJLittlemore) reported from Cardiff, Wales

    @O2 I woke up this morning to find I’ve been totally cut off. I can’t make calls, send texts or use my mobile data. All of this is kinda important for my work as I’m self employed - I can’t call your customer service line to see what the issue is. Can you look into it please.

  • cymboi
    MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales

    @virginmedia @O2 Why is your Hotspot so poor? Never connects!

  • jamieriddell
    Jamie Riddell (@jamieriddell) reported from Cardiff, Wales

    Hey @O2 who can I talk to about unlocking a phone. I've paid up and out of contact. Online form says no because of too many attempts ( no idea what my customer service code was) but I have all my account details.

  • BristolOli
    Bristol Oli (@BristolOli) reported from Cardiff, Wales

    @BS3Rob @O2 Glad it wasn’t just me - No signal anywhere near the ground

  • STJonesx
    S T Jones (@STJonesx) reported from Alway, Wales

    When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!

  • clareoj
    Clare Osborne Jones (@clareoj) reported from Cardiff, Wales

    @O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service

  • ChrisEddy_7
    Eddy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChrisEddy_7) reported from Cardiff, Wales

    It’s come to something when you can get 4 bars of 4G signal walking between Benidorm and Albir in Spain but can’t even get 3 bars of 3G signal in Cwmbran South Wales 👀 @o2

  • STJonesx
    S T Jones (@STJonesx) reported from Alway, Wales

    Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻

  • Daniel_Lyddon
    Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    This weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder

  • CharlBalcombe
    Charlie Balcombe (@CharlBalcombe) reported from Cardiff, Wales

    @O2 hello! I forgot to put my UNiDAYS on when purchasing my new phone contract and I’m struggling to add it on after, is it possible you could help me with that please? :-(

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JasmineRisely
    Jasmine Chandler (@JasmineRisely) reported

    @O2 Hi - yes it’s saying it’s all fine. What else can I do? My signal is shocking at the moment everywhere but others on o2 aren’t having the same issue.

  • niamhskinner
    Niamh Skinner (@niamhskinner) reported

    @O2 😭😭😭 this is still not answering my question! I’m close to pulling my hair out now!! Can someone please read my tweets and example and confirm if I WOULD or WOULD NOT get satellite signal in that situation?!

  • KerZE87
    emze (@KerZE87) reported

    @O2 Patience??? I’ve lost it. I’ll be considering a move to a different network. I’ve been a loyal customer since my first phone and this is how I’m repaid.

  • penticost_kathy
    kathy penticost (@penticost_kathy) reported

    @O2 my bank didn't collect my monthly pay as u go tariff so have been charged from balance now topped up but can't get the tariff been having this issue for months

  • gaeilicgal
    Gale (@gaeilicgal) reported

    @O2 it is now 3rd day with no signal in BT703HE. Still no communication about when device will return.

  • coomerdarren
    Darren Coomer (@coomerdarren) reported

    @NaomiRedman4 @O2 @virginmedia I had this problem I put in my email address & password which I use but it failed so tried again email then clicked forgot password once I reset that and was sent a verification code once I did that I was back in maybe try that.

  • JoeHop04
    Joe Hopkins (@JoeHop04) reported

    @O2 I switched to O2 last week and have had no phone line since. My number was ported to a handset that was never delivered and is now stuck at a depot, while my account is locked for suspected fraud.

  • DazRogers85
    Darren Rogers (@DazRogers85) reported

    @O2 over 6 weeks I’ve now been waiting for my account to be unblocked. 3 calls later and still no progress. You’re losing a customer of over 25 years if you don’t resolve soon

  • waynetuckwell
    Wayne Tuckwell 💚🖤 (@waynetuckwell) reported

    @O2 so when am I going to get an update to ticket number: CIT-A408955. Or you hoping I’ll just go away and not bother you again? I will not be renewing with O2 as your customer service is poor to say the least.

  • waynetuckwell
    Wayne Tuckwell 💚🖤 (@waynetuckwell) reported

    @O2 How is your internal Helpdesk Ticket number sensitive information? what are people going to do with it..... fix your s**te website?