O2

O2 Outage Report in Church Village, Rhondda Cynon Taf, Wales

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Church Village, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Church Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Church Village, Rhondda Cynon Taf, Wales 02/12/2026 11:05

February 12: Problems at O2

O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Church Village, Rhondda Cynon Taf, Wales

The most recent O2 outage reports came from the following cities: Cardiff and Bridgend.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomBridgend Phone
United KingdomBridgend Phone
United KingdomPorth Phone
United KingdomAbertillery Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Church Village, Wales

Latest outage, problems and issue reports in Church Village and nearby locations:

  • staceyjhubbard Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, Wales

    Also when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.

  • bethanjane22 Beth (@bethanjane22) reported from Cardiff, Wales

    When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬

  • HywelButcher Hywel Butcher (@HywelButcher) reported from Cardiff, Wales

    Top tip - don’t join @O2 - incompetent and useless! First no 4G, now no signal or data at all 🤯

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

  • jamieriddell Jamie Riddell (@jamieriddell) reported from Cardiff, Wales

    Hey @O2 who can I talk to about unlocking a phone. I've paid up and out of contact. Online form says no because of too many attempts ( no idea what my customer service code was) but I have all my account details.

  • staceyjhubbard Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, Wales

    There is always some kind of problem with my @O2 order. Its even more frustrating seeing on here people have just walked into the store and been able to collect the phone without the relevant email saying its ready to collect. How do they know they are distributing the right

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @pinecone95 @O2 It's coming along slowly but surely. No sign in Barry or Cardiff yet.

  • daunce4thstreet Garry Dauncey (@daunce4thstreet) reported from Pontypridd, Wales

    Never use @O2 recycle! sent them a phone that was in perfect condition & now they say the phone is damaged and are offering peanuts for it. If it’s damaged blame the flimsy packaging you send.

  • Statto1927 Simon Hiscocks (@Statto1927) reported from Barry, Wales

    @O2 2/2 it’s like someone deliberately switches off the internet on match days, but I’m sure that doesn’t happpen.....😉 Signal is perfectly fine there usually, & if it’s vol7me of people, why are other able to connect seems like an O2 thing as my son & daughter also have problems..

  • Waldron_Diana Diana Waldron (@Waldron_Diana) reported from Cardiff, Wales

    @O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment

  • LisardoVivas Lisardo Vivas (@LisardoVivas) reported from Cardiff, Wales

    @O2 @tig1985 I’m in cardiff with same issue

  • pwilliamsevents Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, Wales

    @jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service

  • andrewhillandCo andrew hill (@andrewhillandCo) reported from Abercynon, Wales

    @O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception

  • CJLittlemore Callum James Littlemore 🔶 (@CJLittlemore) reported from Cardiff, Wales

    @O2 I woke up this morning to find I’ve been totally cut off. I can’t make calls, send texts or use my mobile data. All of this is kinda important for my work as I’m self employed - I can’t call your customer service line to see what the issue is. Can you look into it please.

  • ieuanbeal15 Ieuan-Rhys Beal (@ieuanbeal15) reported from Cardiff, Wales

    @O2 your live chat service is garbage. 15

  • pwilliamsevents Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, Wales

    Totally disappointed with @O2 customer service. A number transfer from a consumer account to business took 8 days when I was told it would take 24 hours. 3 phone calls to customer service and still not 100% sorted. #totallycrapexperience

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Carme99 Jack (@Carme99) reported

    Hi @O2AcademyBrix @O2 @O2music could you help me understand your reasoning for charging £3.25 for a bottle of water at Brixton last night? I've had a think and the only reasoning I can come up with is daylight robbery. Thanks!

  • the_sarge1984 Chris Carter (@the_sarge1984) reported

    Blackpool sea front is a Black hole for mobile data signal on @o2

  • icarusvsthewrld 288 (@icarusvsthewrld) reported

    @O2 how can I have full signal and 4G but my data still doesn’t work

  • tescomobile Tesco Mobile (@tescomobile) reported

    @bryanmcc74 @O2 Apologies Bryan, has this always been the case in this area, please? If so, it's likely that this is the level of service provided here - Liz

  • SimonGarrison1 Simon Garrison (@SimonGarrison1) reported

    @O2 No signal whatsoever mast down in Midlands. And since new contract new card never connected

  • CharlotteChart Charlotte (@CharlotteChart) reported

    @Nickyquin @EnglandRugby @O2 Take the Autumn Series though... all on Amazon Prime... poor... very poor. Should be on main tv

  • 11keeley11 Keeley Carpenter (@11keeley11) reported

    @O2 help with a cinema code please

  • 11keeley11 Keeley Carpenter (@11keeley11) reported

    @O2 need some help with a cinema voucher not working please

  • Ladytelp Nilla (@Ladytelp) reported

    .@SkyUK broadband down and @O2 giving me zero signal is not a good combo... not even sure why I'm trying to tweet with zero connections

  • bryanmcc74 Bryan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@bryanmcc74) reported

    @tescomobile @O2 Yeah it’s definitely the network, not so good when on a business tariff and need the 4g service for work