O2 Outage Report in Treharris, Merthyr Tydfil County Borough, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Treharris, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Treharris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Treharris, Merthyr Tydfil County Borough, Wales
The most recent O2 outage reports came from the following cities: Bridgend, Porth and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend |
Phone | |
| Porth |
Phone | |
| Abertillery |
Phone | |
| Cardiff |
Phone | |
| Blackwood |
Total Blackout | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Treharris, Wales
Latest outage, problems and issue reports in Treharris and nearby locations:
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Garry Dauncey
(@daunce4thstreet) reported
from
Pontypridd, Wales
Never use @O2 recycle! sent them a phone that was in perfect condition & now they say the phone is damaged and are offering peanuts for it. If it’s damaged blame the flimsy packaging you send.
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Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
There is always some kind of problem with my @O2 order. Its even more frustrating seeing on here people have just walked into the store and been able to collect the phone without the relevant email saying its ready to collect. How do they know they are distributing the right
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S H A N I C E
(@flowersshanice) reported
from
Cardiff, Wales
Hi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.
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Paul Williams Events
(@pwilliamsevents) reported
from
Tongwynlais, Wales
@jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service
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Shane
(@gingio) reported
from
Cardiff, Wales
@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
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Diana Waldron
(@Waldron_Diana) reported
from
Cardiff, Wales
@O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment
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Callum James Littlemore 🔶
(@CJLittlemore) reported
from
Cardiff, Wales
@O2 I woke up this morning to find I’ve been totally cut off. I can’t make calls, send texts or use my mobile data. All of this is kinda important for my work as I’m self employed - I can’t call your customer service line to see what the issue is. Can you look into it please.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.
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Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
Also when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔
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Ieuan-Rhys Beal
(@ieuanbeal15) reported
from
Cardiff, Wales
@O2 your live chat service is garbage. 15
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Hywel Butcher
(@HywelButcher) reported
from
Cardiff, Wales
Top tip - don’t join @O2 - incompetent and useless! First no 4G, now no signal or data at all 🤯
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andrew hill
(@andrewhillandCo) reported
from
Abercynon, Wales
@O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’
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Beth
(@bethanjane22) reported
from
Cardiff, Wales
When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬
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Paul Williams Events
(@pwilliamsevents) reported
from
Tongwynlais, Wales
Totally disappointed with @O2 customer service. A number transfer from a consumer account to business took 8 days when I was told it would take 24 hours. 3 phone calls to customer service and still not 100% sorted. #totallycrapexperience
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Paige🧚🏻♀️🌸
(@paigebuckingham) reported
from
Cardiff, Wales
Anyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Lisardo Vivas
(@LisardoVivas) reported
from
Cardiff, Wales
@O2 @tig1985 I’m in cardiff with same issue
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Jamie Riddell
(@jamieriddell) reported
from
Cardiff, Wales
Hey @O2 who can I talk to about unlocking a phone. I've paid up and out of contact. Online form says no because of too many attempts ( no idea what my customer service code was) but I have all my account details.
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Oliver City Dog
(@BCFCOLIVERDOG) reported
from
Cardiff, Wales
@JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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hev
(@hhheatherrrc) reported
so @SkyUK has been down since 7:45 and @O2 data hasn't worked all day, what a laugh its been. NOT
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Michael Heaton-Bentley
(@2E0MKH) reported
@BTPLancs @O2 Maybe you could include this in your free message allowance instead of classing it as a premium service!
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Dave MJ
(@DaveMJo1) reported
@O2 o2 are by far the single most abusive company I have ever had the displeasure of dealing with. We've had over a month of threats/attempts to take thousands of pounds for a phone they never supplied and admitted they didn't supply. Please, save yourselves the hassle.
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Paul Scowcroft
(@scoey9000) reported
@O2 fed up with your recycle department. Packaging didn’t turn up for 8-9 days after recycle process confirmed. In the meantime they emailed me a postage label to use - I did so - however now I realise this label is untrackable - phone not arrived even though it’s 24r service
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Chef One
(@Chef1Wayner) reported
Such an amazing day at Silverstone soured only by the ineptitude of @O2 @ee are running 5G at almost 300mbps and @VodafoneUK brought extra mobile masts to cope with the load. O2 have masts down and are working their hardest to resolve. Absolute rubbish.
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Daniel Devereux
(@danieldev39) reported
@O2 disgusting service, 7months without proper service due to mast fault and no one willing to help l!
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Terri-Ann Brumby
(@terrihyphenann) reported
@O2 had two texts one saying my tariff ending but I need do nothing if I want to stay on it and the another saying you cannot process my bill and are going to disable?my account on the 19 th . Logged in my accounts can find nothing that pertains to any of this . Pls Help 🙏🐝
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Gritty Gaza 🇯🇲 🇹🇹
(@GrittyBear) reported
@O2 the connection around my area for my phone has got sooooo bad! Can someone look into this please
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MellonieYasmina
(@MellonieYasmina) reported
Very disappointed in @O2 !! and just hanging up on customer well done. Someone needs more training!!
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ExcelTradesOfficial
(@Excel_Trades) reported
@O2 Thank you for your update, correct as I mentioned before O2 side is not updated, it would be good if O2 could query the royal mail database weekly to keep customers happy, I'm surprised customer service couldn't give that info. So do we know what date this happens so I know?