O2 Outage Report in Henllys, Torfaen County Borough, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Henllys, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Henllys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (23%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Henllys, Torfaen County Borough, Wales
The most recent O2 outage reports came from the following cities: Newport, Pentyrch, Cwmbran, Cardiff, Pontypool and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Pentyrch |
Phone | |
| Pentyrch |
Phone | |
| Pentyrch |
Phone | |
| Cwmbran |
Phone | |
| Cwmbran |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Henllys, Wales
Latest outage, problems and issue reports in Henllys and nearby locations:
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The Dwyer Identify (F)
(@StephenADwyer) reported
from
Caerleon, Wales
@O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all
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Garry Dauncey
(@daunce4thstreet) reported
from
Pontypridd, Wales
Never use @O2 recycle! sent them a phone that was in perfect condition & now they say the phone is damaged and are offering peanuts for it. If it’s damaged blame the flimsy packaging you send.
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Brad Channer
(@BradChanner) reported
from
Cardiff, Wales
@O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception
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Shane
(@gingio) reported
from
Cardiff, Wales
@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
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Mark Edwards
(@Welsh_PA) reported
from
Cardiff, Wales
@PA_Stacey Oh yes @O2 love to go OTT on bill notification. It’s a shame they don’t put more emphasis on sorting out their weak/phantom 4G signal 📡 #priorities
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Callum Crowley
(@callumcrowley) reported
from
Liswerry, Wales
@O2 customer service are an absolute joke - can’t wait to change my provider #pathetic
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leanne bodenham
(@lelebodenham) reported
from
Magor, Wales
@BLapham_8 @O2 All day yesterday and today I’ve had problems x
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Brad Channer
(@BradChanner) reported
from
Cardiff, Wales
@teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff
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Rhian Langham
(@Rhian1975) reported
from
Cardiff, Wales
@O2 shocking attitude of customer service rep. Please get in touch.
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Gavin Lewandowski
(@gavinlew) reported
from
Butetown Community, Wales
@ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity
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Callum James Littlemore 🔶
(@CJLittlemore) reported
from
Cardiff, Wales
@O2 I woke up this morning to find I’ve been totally cut off. I can’t make calls, send texts or use my mobile data. All of this is kinda important for my work as I’m self employed - I can’t call your customer service line to see what the issue is. Can you look into it please.
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Lisardo Vivas
(@LisardoVivas) reported
from
Cardiff, Wales
@O2 @tig1985 I’m in cardiff with same issue
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Paul Williams Events
(@pwilliamsevents) reported
from
Tongwynlais, Wales
@jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service
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andrew hill
(@andrewhillandCo) reported
from
Abercynon, Wales
@O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Dan Guy
(@ThisIsDanGuy) reported
from
Cardiff, Wales
@O2 sucks that reduced the number of cafe Nero codes 😡
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Hywel Butcher
(@HywelButcher) reported
from
Cardiff, Wales
Top tip - don’t join @O2 - incompetent and useless! First no 4G, now no signal or data at all 🤯
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Paul Williams Events
(@pwilliamsevents) reported
from
Tongwynlais, Wales
Totally disappointed with @O2 customer service. A number transfer from a consumer account to business took 8 days when I was told it would take 24 hours. 3 phone calls to customer service and still not 100% sorted. #totallycrapexperience
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Jamie Riddell
(@jamieriddell) reported
from
Cardiff, Wales
Hey @O2 who can I talk to about unlocking a phone. I've paid up and out of contact. Online form says no because of too many attempts ( no idea what my customer service code was) but I have all my account details.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Les Burridge
(@Burridge1Les) reported
@O2 @themichaelowen Shocking, even though I have never seen this crap
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MJ
(@mickyjayuk) reported
@O2 This isn't something just happening today, this has been going on for a few weeks and despite the fact your network coverage says its fine, it is not. Not been able to get 5g since the switch over. I would never sign up for o2 you're terrible. Not happy @virginmedia
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Jordan
(@03jordan99) reported
@O2 hi I want to leave EE due to overpricing. Would you be willing to give me an IPhone 12 unlimited everything for £37 a month, 3 offered it me for £32 but heard you’re a better network and EE said they wouldn’t go lower then £56!
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Bobby Im The Problem Fagan
(@Bobbyfagan1985) reported
@O2 not happy with phone call just revived trying 2 say I have 2 options in what 2 accept in a offer, I have other option hang up, I can imagine vulnerable people would just go along with it, unprofessional
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David Eaton
(@david89eaton) reported
@O2 You’ve disconnected my service after your agent failed to set me up on a payment plan as requested in mid-July. I’m now completely disconnected, and my phone has essentially now become an iPod Touch. Called from a pay phone and hung up on 4 times. Disgusting. I need your help
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Martin Cottle
(@martincottle) reported
@O2 delighted to have been able to get some service after three hours of trying. Awful company. Awful service.
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Nick Patterson
(@NickPat20265806) reported
@O2 Anyone get usable 4G speeds on O2? Me and wife joined O2 last month and no matter where in the UK… absolute garbage. Note their forum is absolutely littered with identical complaints.
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Charlotte Taylor
(@jac_charlotte) reported
@O2 I don’t have access to Wifi. Do you know roughly how long the problem will take to be resolved? I’m due a baby any day so kind of need my phone to be working 🙄😬
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Nadia Dryden
(@NadiaDryden) reported
@virginmedia @O2 have had a nightmare today trying to speak to somebody in your organisation who can explain why you have cut off 181 mobile business sim cards whilst attempting to migrate them o2. I now how 181 business mobile accounts down with no explanation..
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Helen Mrs Happy
(@helenmc46972890) reported
@TheRealDeclanK1 @Apple I've had my bother with @O2 over 3 wks truthfully I've give up doing research to move to another network and definitely changing from iPhone