O2

O2 Outage Report in Magor, Monmouthshire, Wales

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Magor, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Magor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Magor, Monmouthshire, Wales 11/25/2025 10:45

November 25: Problems at O2

O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Magor, Monmouthshire, Wales

The most recent O2 outage reports came from the following cities: Bristol and Newport.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Phone
United KingdomBristol Internet
United KingdomNewport Phone
United KingdomBristol Phone
United KingdomBristol Phone
United KingdomBristol Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Magor, Wales

Latest outage, problems and issue reports in Magor and nearby locations:

  • STJonesx S T Jones (@STJonesx) reported from Alway, Wales

    Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻

  • Yippers Amy (@Yippers) reported from Bristol, England

    @Thistlemoon11 @O2 You’re a lot more patient than I am. Are you not tempted to join another network with better coverage and shorter timeframes to resolve network issues?

  • BigDogWrestler 🌈 Champ (@BigDogWrestler) reported from Cwmbran Central, Wales

    @O2 why is my signal often very poor and I mean often and very very poor?

  • BigDogWrestler Big Dog (@BigDogWrestler) reported from Newport, Wales

    @Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.

  • nathanbarrett76 Nathan Barrett (@nathanbarrett76) reported from Usk, Wales

    @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

  • Gilly_76 Richard Giles (@Gilly_76) reported from Bristol, England

    @o2 can you help me activate my phone sim, I’ve rang countless times to no avail. Why is this so difficult.

  • courttttxxo Court✨ (@courttttxxo) reported from Avonmouth, England

    Why does @O2 make it impossible to end your contract with them? I don’t need airtime on my iPad anymore & it’s been paid off for like a year but for the life of me I can’t cancel it anyway 🥴

  • NatalieBrereton Natalie Brereton (@NatalieBrereton) reported from Bristol, England

    @O2 with all due respect, your phone service is absolutely ******* horrendous. No 4G in Bristol although I live centrally and my phone constantly tells me I have no internet connection. It’s such bollocks considering how much I pay a month. @VodafoneUK can you help me?

  • STJonesx S T Jones (@STJonesx) reported from Alway, Wales

    When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales

    @virginmedia @O2 Why is your Hotspot so poor? Never connects!

  • fi_q Fi Q - Quinntessentially 🌻 💜 (@fi_q) reported from Bristol, England

    @o2 I'm having issues calling anyone ....are there issues on the network? I can't call anyone to find out!

  • Taxiboi3583 Adam Smith #BlackLivesMatter (@Taxiboi3583) reported from Beechwood, Wales

    @O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales

    @O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?

  • STJonesx S T Jones (@STJonesx) reported from Alway, Wales

    3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳

  • DollyDeluxe Angel Eyes #FBPE 🇪🇺🏳️‍🌈🏳️‍⚧ (@DollyDeluxe) reported from Patchway, England

    @NadineDorries @virginmedia @O2 And that is why you are known as the most stupid MP ever

  • Hayeley Hayley (@Hayeley) reported from Cwmbran Central, Wales

    @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

  • SamHallWales Sam Hall 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐾🌈 (@SamHallWales) reported from Cwmbran Central, Wales

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Garethbird85 gareth bird (@Garethbird85) reported from Newport, Wales

    @O2 can someone from customer service contact me please

  • BigDogWrestler Big Dog (@BigDogWrestler) reported from Newport, Wales

    @Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Hooty1981 Wayne Stewart (@Hooty1981) reported

    @VodafoneUK wheres the loyalty??? 15 years with vodafone but wont waive the £90 left on a 1 month contract - poor show - @O2 make me a offer

  • garyfranklin Gary Franklin (@garyfranklin) reported

    Tried to move from Vodafone to @O2 yesterday, were O2 interested, not at all. very poor

  • katyforbes23 Katy Forbes (@katyforbes23) reported

    @O2 you’ve just taken money out of my account for my upgrade and then the page errored, then I got hung up on by you CS agent. SHOCKING service and after being with you 10 years, no phone on order and I have to wait 3 days for the money to return

  • karlwalford1984 Karl Walford (@karlwalford1984) reported

    @o2 returning an o2 device plan is impossible you are continuing to take money off me after I’ve sent the headphones back. This is shocking and customer service don’t seem to be able to fix this is 2021 how can you not refund somebody and cancel a device plan. Huge complaint here

  • JovanaTalks Jovana (@JovanaTalks) reported

    @O2 how do I check if there’s an outage in my area because I’m not getting any signal? #sadface

  • kxngcon Connor Swain (@kxngcon) reported

    @O2 I dont feel this way! I experience this is way! Whats happening to justify the amoubt people pay with you for the shoddy service and signal problems? The issue is at your side not mine…

  • karenjo31811125 karen jones (@karenjo31811125) reported

    @mdh1569 @O2 I also need help, activation not gone to plan. Also tired of being on trying to make contact. Tried various methods and spent hours! Not good.

  • kxngcon Connor Swain (@kxngcon) reported

    @O2 I dont feel this way! I experience this way! Whats happening to justify the amount people pay you for the shoddy service and signal problems? The issue is at your side not mine…

  • txteva txteva (@txteva) reported

    Looks like @O2 is a bit broken in BS34 8SP- normally 4G but only getting H+ signal!

  • kathynash5 minime (@kathynash5) reported

    @O2 this is the worst customer experience I’ve ever encountered I have now been hung up on 3 times over 45 minutes and I WAS trying to stay with you!!!!