O2

O2 Outage Report in Magor, Monmouthshire, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Magor, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Magor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Magor, Monmouthshire, Wales 11/19/2025 13:55

November 19: Problems at O2

O2 is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Magor, Monmouthshire, Wales

The most recent O2 outage reports came from the following cities: Bristol and Newport.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Phone
United KingdomBristol Internet
United KingdomNewport Phone
United KingdomBristol Phone
United KingdomBristol Phone
United KingdomBristol Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Magor, Wales

Latest outage, problems and issue reports in Magor and nearby locations:

  • STJonesx S T Jones (@STJonesx) reported from Alway, Wales

    3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳

  • The80sBoy Lawrie The80sBoy 🎺🐕🇪🇺🕊 (@The80sBoy) reported from Bristol, England

    @O2 I'm really disappointed with O2 and your courier @DHLParcelUK. I upgraded my contract with you and asked for a delivery date of 05/03/20. I waited in all-day for nothing. I tried to contact DHL and didn't receive the courtesy of a returned call. Very poor service all-round.

  • SamHallWales Sam Hall 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐾🌈 (@SamHallWales) reported from Cwmbran Central, Wales

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Garethbird85 gareth bird (@Garethbird85) reported from Newport, Wales

    @O2 can someone from customer service contact me please

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales

    @virginmedia @O2 Why is your Hotspot so poor? Never connects!

  • STJonesx S T Jones (@STJonesx) reported from Alway, Wales

    Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻

  • fi_q Fi Q - Quinntessentially 🌻 💜 (@fi_q) reported from Bristol, England

    @o2 I'm having issues calling anyone ....are there issues on the network? I can't call anyone to find out!

  • STJonesx S T Jones (@STJonesx) reported from Alway, Wales

    When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!

  • BigDogWrestler Big Dog (@BigDogWrestler) reported from Newport, Wales

    @Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.

  • courttttxxo Court✨ (@courttttxxo) reported from Avonmouth, England

    Why does @O2 make it impossible to end your contract with them? I don’t need airtime on my iPad anymore & it’s been paid off for like a year but for the life of me I can’t cancel it anyway 🥴

  • teagle_anthony Anthony Teagle (@teagle_anthony) reported from Bristol, England

    @O2 been trying to get hold of help From customer help line but to no avail freeze billing now until we get back to work or come get your phone help people stay in touch until the crisis is over

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Pontnewydd, Wales

    @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

  • NatalieBrereton Natalie Brereton (@NatalieBrereton) reported from Bristol, England

    @O2 with all due respect, your phone service is absolutely ******* horrendous. No 4G in Bristol although I live centrally and my phone constantly tells me I have no internet connection. It’s such bollocks considering how much I pay a month. @VodafoneUK can you help me?

  • Gilly_76 Richard Giles (@Gilly_76) reported from Bristol, England

    @o2 can you help me activate my phone sim, I’ve rang countless times to no avail. Why is this so difficult.

  • BigDogWrestler Big Dog (@BigDogWrestler) reported from Newport, Wales

    @Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.

  • nathanbarrett76 Nathan Barrett (@nathanbarrett76) reported from Usk, Wales

    @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

  • Hayeley Hayley (@Hayeley) reported from Cwmbran Central, Wales

    @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

  • DollyDeluxe Angel Eyes #FBPE 🇪🇺🏳️‍🌈🏳️‍⚧ (@DollyDeluxe) reported from Patchway, England

    @NadineDorries @virginmedia @O2 And that is why you are known as the most stupid MP ever

  • TimWorth1 τ!m ω0ɍ†ɧ (@TimWorth1) reported from Bristol, England

    I'm now with @giffgaff still using the @O2 so signal with them still be the same but no hidden and nasty price rises

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • bluegaschris chris fear (@bluegaschris) reported

    @O2 O2 are you actually *************** out of us happy Monday! Can’t wait till watch dog shut you down and refund all your victims

  • SmithysTP Smithys Transport Page (@SmithysTP) reported

    @busdriver_kenny @O2 O2 has been awful. I put in a complaint and as it's 'congestion', they won't let me out of the contract. (funny, this congestion wasn't around pre or through covid). I'm in the process of going over to EE. I've done a few comparisons and EE has been by far the best of the two.

  • Andree1990 Andree Wood (@Andree1990) reported

    Hi @O2 please can someone help me with an an order I placed?

  • drlajama89 Lor (@drlajama89) reported

    @O2 You’d need to live with other people if you’re on @O2 … no signal to ring them otherwise!

  • Wavyhill Mr. Write (@Wavyhill) reported

    @EmpireFF @O2 Well, I just had to wait until I got home and was able to scan and activate the eSIM. @O2 were no help whatsoever. This may not come as a surprise.

  • busdriver_kenny BusDriverKenny (@busdriver_kenny) reported

    Has anyone else noticed that @O2 has been particularly naff the last few weeks, both on 4G and 5G? Not just a localised problem as it’s the same wherever I’ve been…

  • tamsin_herbert Tamsin Herbert (@tamsin_herbert) reported from Poole, England

    @O2 hi there! Been charged £5 to reply to an 02 survey text when abroad. Was told it would be free to reply- it’s in the text. Literally I replied with a single digit. Would like this refunded. Can’t get hold of anyone to resolve this, please help!

  • FANTASYWORLDTV FANTASYTV©️ (@FANTASYWORLDTV) reported

    @Emperorluggy @O2 Bro shet up!! ,you wey never watch the concert brr you goat performance in show is zero no long cap

  • Sloodwrangler Sloodwrangler (@Sloodwrangler) reported

    @O2. Still no news on a signal in AL4 0XZ? That one day of work you promised is now up to 5 1/2 and counting with no information. Disgusting and incompetent service. 🤬🤬🤬

  • Shadow__Empress Shadow Empress (@Shadow__Empress) reported

    @O2 ummm I've been with you since i was 16...I'm 37 now and all these years...the signal gets worse and worse. Either sound like robots/aliens got into the phone OR I can't use it at all due to "Network failure". #Welp