O2 Outage Report in Magor, Monmouthshire, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Magor, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Magor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at O2
O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Magor, Monmouthshire, Wales
The most recent O2 outage reports came from the following cities: Bristol and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Phone | |
| Bristol |
Internet | |
| Newport |
Phone | |
| Bristol |
Phone | |
| Bristol |
Phone | |
| Bristol |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Magor, Wales
Latest outage, problems and issue reports in Magor and nearby locations:
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🌈 Champ
(@BigDogWrestler) reported
from
Cwmbran Central, Wales
@O2 why is my signal often very poor and I mean often and very very poor?
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Court✨
(@courttttxxo) reported
from
Avonmouth, England
Why does @O2 make it impossible to end your contract with them? I don’t need airtime on my iPad anymore & it’s been paid off for like a year but for the life of me I can’t cancel it anyway 🥴
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Angel Eyes #FBPE 🇪🇺🏳️🌈🏳️⚧
(@DollyDeluxe) reported
from
Patchway, England
@NadineDorries @virginmedia @O2 And that is why you are known as the most stupid MP ever
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Amy
(@Yippers) reported
from
Bristol, England
@O2 must be having a bubble. No data or voice for the last few hours. I’ve been out and about in Bristol with others who are on O2 but they’ve not had any issues.
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Simon 💉💉💉🐉
(@uncriticalsimon) reported
from
Newport, Wales
@jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)
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Adam Smith #BlackLivesMatter
(@Taxiboi3583) reported
from
Beechwood, Wales
@O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?
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Amy
(@Yippers) reported
from
Bristol, England
@Thistlemoon11 @O2 You’re a lot more patient than I am. Are you not tempted to join another network with better coverage and shorter timeframes to resolve network issues?
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Buttercup🧚🏾.
(@_Shafleek) reported
from
Bristol, England
o2 need to be refunding me some money or taking money off my next phone bill because my signal has not been working all day 😒 @O2
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Hayley
(@Hayeley) reported
from
Cwmbran Central, Wales
@O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks
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Richard Giles
(@Gilly_76) reported
from
Bristol, England
@o2 can you help me activate my phone sim, I’ve rang countless times to no avail. Why is this so difficult.
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gareth bird
(@Garethbird85) reported
from
Newport, Wales
@O2 can someone from customer service contact me please
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S T Jones
(@STJonesx) reported
from
Alway, Wales
Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻
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Eugene O’Carroll
(@bigjeans68) reported
from
Langstone, Wales
Shocking signal today on o2 postcode NP18 1NF @O2 @mrsclart
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Newport, Wales
@virginmedia @O2 Why is your Hotspot so poor? Never connects!
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Natalie Brereton
(@NatalieBrereton) reported
from
Bristol, England
@O2 with all due respect, your phone service is absolutely ******* horrendous. No 4G in Bristol although I live centrally and my phone constantly tells me I have no internet connection. It’s such bollocks considering how much I pay a month. @VodafoneUK can you help me?
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?
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S T Jones
(@STJonesx) reported
from
Alway, Wales
When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!
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Sam Hall 🏴🐾🐾🌈
(@SamHallWales) reported
from
Cwmbran Central, Wales
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Codewolf
(@Codingwolf) reported
from
Bristol, England
Hey @O2 I get approx 12 texts a day from you with the message "Sorry, your number doesn't support Visual Voicemail, so we can't set it up yet. Please contact your service provider for help." 4 while typing this tweet.... Knock it off!!
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S T Jones
(@STJonesx) reported
from
Alway, Wales
3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hitesh Kothary
(@FootyGuru) reported
@O2 Its pathetic, rude, time consuming, disorganised. I am long time O2 and virgin media customer (ave spend >£100/mth) and my gut feel is to leave all platforms and ensure no family, friends, colleagues, and all contacts on social media never use you. Please advise your CEO email
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Kirsty : 💙 Polkabops
(@SherbetKirsty) reported
Oh bloody hell @O2 this is ridiculous. First rule of customer service; when passing through internally you inform the agent of the customer’s details & enquiry. It’s not meant to be a cold call. Nearly an hour to do something we were promised would be quick & simple?!
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TERRY @57
(@terryha97101137) reported
@O2 your customer service is appalling. November 13th I upgraded and paid my balance. I still havent received my new phone and am now paying for 2 contracts. I cannot get through to anyone ans no-one phones me back
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laura hawthorne
(@tiff01) reported
@O2 any update on my issues? It seems no one will respond to a private message only the ones on here really frustrating
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Craig
(@Craig_Hearne) reported
@O2 The virgin media problems aren’t necessarily a major issue I have tv internet but this lags which I understand is because of bandwidth , it’s more wifi access across certain rooms. I will DM my post code thank you
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𝐸𝓂𝒾𝓁𝓎 𝒿𝒶𝒹𝑒 💁🏼♀️
(@emilyjade_xo) reported
When are @O2 going to to sort their network problem out 🤬 constantly not being heard on the phone whilst due important calls are not ideal
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Guybrush T.
(@Guybrush747) reported
After being a loyal and happy customer for 8 years I will be leaving @ThreeUK when my contract ends later this month. Visiting my parents later this year for a month would cost me over £50 in roaming charges on a new @ThreeUK contract. It will cost me £0 with @O2. No brainer!!
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GJM
(@zombie_apoc1) reported
@O2 I never used to have so many unwanted nuisance calls. I only give my number to family and close friends and always tell genuine companies not to share my details. Drives me crazy.
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Onlyslightlybiased
(@onlyslightlybsd) reported
@O2 Managed to get through 10 times now, each time I receive "yes I will transfer you to the returns department", then the system sends me back to the start of the customer care line. Told a guy what was happening and he immediately just started offering me different plans. A joke
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🏴 Sandy Bob Dee 🏴
(@SandyBobDee) reported
****** @O2 three times I've just been cut off trying to phone CS after waiting for over 10 minutes each time! Piss poor patter ma phones red hot I'm radiating ere here