O2 Outage Report in Magor, Monmouthshire, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Magor, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Magor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at O2
O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Magor, Monmouthshire, Wales
The most recent O2 outage reports came from the following cities: Bristol and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Phone | |
| Bristol |
Internet | |
| Newport |
Phone | |
| Bristol |
Phone | |
| Bristol |
Phone | |
| Bristol |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Magor, Wales
Latest outage, problems and issue reports in Magor and nearby locations:
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Richard Giles
(@Gilly_76) reported
from
Bristol, England
@o2 can you help me activate my phone sim, I’ve rang countless times to no avail. Why is this so difficult.
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Anthony Teagle
(@teagle_anthony) reported
from
Bristol, England
@O2 been trying to get hold of help From customer help line but to no avail freeze billing now until we get back to work or come get your phone help people stay in touch until the crisis is over
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Pontnewydd, Wales
@SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44
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Big Dog
(@BigDogWrestler) reported
from
Newport, Wales
@Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.
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Callum Crowley
(@callumcrowley) reported
from
Liswerry, Wales
@O2 customer service are an absolute joke - can’t wait to change my provider #pathetic
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Nath
(@NathFerguson) reported
from
Bristol, England
@O2 This is getting ridiculous every time I go into BS1 area of Bristol I get no signal and only 0.43mb data speed how am I meant to us fmy phone with that slow speed and u say u invest billions in the network yet I can only get 0.43mb so someone is lying I think #o2 #joke
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gareth bird
(@Garethbird85) reported
from
Newport, Wales
@O2 can someone from customer service contact me please
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Nath
(@NathFerguson) reported
from
Bristol, England
@O2 is there any issues in BS1 area In bristol, can’t use and apps and internet is none existence
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The Dwyer Identify (F)
(@StephenADwyer) reported
from
Caerleon, Wales
@O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all
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Nathan Barrett
(@nathanbarrett76) reported
from
Usk, Wales
@O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim
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Court✨
(@courttttxxo) reported
from
Avonmouth, England
Why does @O2 make it impossible to end your contract with them? I don’t need airtime on my iPad anymore & it’s been paid off for like a year but for the life of me I can’t cancel it anyway 🥴
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Callum Crowley
(@callumcrowley) reported
from
Liswerry, Wales
@O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic
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Patrice
(@M_patrice_G) reported
from
Bristol, England
@O2 are there signal problems in bristol i havent been able to get signal for hours
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S T Jones
(@STJonesx) reported
from
Alway, Wales
When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!
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Fi Q - Quinntessentially 🌻 💜
(@fi_q) reported
from
Bristol, England
@o2 I'm having issues calling anyone ....are there issues on the network? I can't call anyone to find out!
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.
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Lawrie The80sBoy 🎺🐕🇪🇺🕊
(@The80sBoy) reported
from
Bristol, England
@O2 I'm really disappointed with O2 and your courier @DHLParcelUK. I upgraded my contract with you and asked for a delivery date of 05/03/20. I waited in all-day for nothing. I tried to contact DHL and didn't receive the courtesy of a returned call. Very poor service all-round.
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τ!m ω0ɍ†ɧ
(@TimWorth1) reported
from
Bristol, England
I'm now with @giffgaff still using the @O2 so signal with them still be the same but no hidden and nasty price rises
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Hayley
(@Hayeley) reported
from
Cwmbran Central, Wales
@O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks
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Big Dog
(@BigDogWrestler) reported
from
Newport, Wales
@Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Vasilios Ioakimidis
(@vasilios_) reported
Thank you @o2 for cutting me off from family and work at a time of a global pandemic and despite the fact that I have never missed a payment. 🤨 not a very customer-friendly approach. #02
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Reincarnation of Mark Chaloner
(@MarkChaloner6) reported
@emilyhewertson @Liv__Es I have unlimited with @O2 you’d be surprised how cheap it has become and no need to worry about the crap WiFi ever again.
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💕🌈 K 🌈 💙
(@HighFlyingB1rd) reported
@O2 hi! I upgraded my handset on Saturday 8th May. There’s no issue at all apart from me still waiting for an email with my link to apply the O2 Open airtime discount I get? The staff member assured me I’d receive it, I hope it’s not gone past the time allowed to apply it.
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Janine Beckers
(@Nienna10) reported
@O2 please tell me how I can actually speak to a real person regarding a technical issue. Your website has loads of links with articles and instructions. Advertising help but nobody to pick up a phone!
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Rachel Langford
(@Rachel_Lou92) reported
Thanks @O2 I only wanted to cancel my watch not my whole sim only plan now I can’t even call you to sort this out!!!fuming is an understatement!!!
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nica
(@dennicavincentx) reported
@O2 so are there issues with signal because I am having major loss of signal?
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Michelle De-Pass🏳️🌈
(@Braised_Breef) reported
Been with @O2 since 2003, never had any issues with them. During the past year, mum's phone has been a lifeline, being stuck at home, shielding, she has been able to still talk to friends. But I've given up tying to get an #O2Surprise from them. #O2
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Natalie
(@nataliewatson7) reported
I can’t be the only one having network problems with o2? Mines doing me head in @O2 #o2
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alex martin
(@jammyjennypokes) reported
@O2 @TheO2 Please give me a contact email, your online agent customer service is not fit for purpose. You have added an additional £30 european roaming fee to my bill that you did not make me aware of and im so frustrated i cant even discuss it.
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David Iwantschak
(@DavidIwantschak) reported
@Louise243 @O2 I totally agree with you Louise, and why did they send the alert out twice, one at 7:45am and the other at 8am (heard some ppl got it 3 times ) Luckily I was awake and having my breakfast but it's such a bad time to do it.