O2 Outage Report in Magor, Monmouthshire, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Magor, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Magor, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Magor, Wales
The most recent O2 outage reports came from the following cities: Bristol, and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol
|
Total Blackout | 10 days ago |
|
Bristol
|
Total Blackout | 18 days ago |
|
Bristol
|
Internet | 19 days ago |
|
Bristol
|
Total Blackout | 19 days ago |
|
Bristol
|
Phone | 22 days ago |
|
Bristol
|
Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Magor, Wales
Latest outage, problems and issue reports in Magor and nearby locations:
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Hayley (@Hayeley) reported from Cwmbran Central, Wales@O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks
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Court✨ (@courttttxxo) reported from Avonmouth, EnglandWhy does @O2 make it impossible to end your contract with them? I don’t need airtime on my iPad anymore & it’s been paid off for like a year but for the life of me I can’t cancel it anyway 🥴
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Anthony Teagle (@teagle_anthony) reported from Bristol, England@O2 been trying to get hold of help From customer help line but to no avail freeze billing now until we get back to work or come get your phone help people stay in touch until the crisis is over
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The Dwyer Identify (F) (@StephenADwyer) reported from Caerleon, Wales@O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all
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Nath (@NathFerguson) reported from Bristol, England@O2 This is getting ridiculous every time I go into BS1 area of Bristol I get no signal and only 0.43mb data speed how am I meant to us fmy phone with that slow speed and u say u invest billions in the network yet I can only get 0.43mb so someone is lying I think #o2 #joke
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Lawrie The80sBoy 🎺🐕🇪🇺🕊 (@The80sBoy) reported from Bristol, England@O2 I'm really disappointed with O2 and your courier @DHLParcelUK. I upgraded my contract with you and asked for a delivery date of 05/03/20. I waited in all-day for nothing. I tried to contact DHL and didn't receive the courtesy of a returned call. Very poor service all-round.
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Big Dog (@BigDogWrestler) reported from Newport, Wales@Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.
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Callum Crowley (@callumcrowley) reported from Liswerry, Wales@O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic
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Adam Lee (@AdamLee2011) reported from Newport, Wales@O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.
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τ!m ω0ɍ†ɧ (@TimWorth1) reported from Bristol, EnglandI'm now with @giffgaff still using the @O2 so signal with them still be the same but no hidden and nasty price rises
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gareth bird (@Garethbird85) reported from Newport, Wales@O2 can someone from customer service contact me please
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Callum Crowley (@callumcrowley) reported from Liswerry, Wales@O2 customer service are an absolute joke - can’t wait to change my provider #pathetic
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, WalesCurrently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Fi Q - Quinntessentially 🌻 💜 (@fi_q) reported from Bristol, England@o2 I'm having issues calling anyone ....are there issues on the network? I can't call anyone to find out!
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🇬🇧Jamie🏴 (@jamcole88) reported from Pontnewydd, Wales@SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44
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Big Dog (@BigDogWrestler) reported from Newport, Wales@Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.
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Nathan Barrett (@nathanbarrett76) reported from Usk, Wales@O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim
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Richard Giles (@Gilly_76) reported from Bristol, England@o2 can you help me activate my phone sim, I’ve rang countless times to no avail. Why is this so difficult.
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Patrice (@M_patrice_G) reported from Bristol, England@O2 are there signal problems in bristol i havent been able to get signal for hours
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Nath (@NathFerguson) reported from Bristol, England@O2 is there any issues in BS1 area In bristol, can’t use and apps and internet is none existence
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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David (@irDavidIRL) reported@O2 any chance of being able to sign into the website some time this year? Can’t access my payment details on the app and the website just hangs and doesn’t load when I try to sign in. I need to change my payment details for my contracts. This has been ongoing for a while now.
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June 💙 (@juniejunus) reported@andreworton @O2 i have managed to sign in to the app using mobile data, as can my daughter.
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Lockdown Lise (@F41rygirl) reported@O2 Pity the sarcastic live chat couldn’t tell me this, all I got was a very rude response telling me to look closer. Not helpful. I was sent a link that you couldn’t submit details on as it kept sliding down beneath my keyboard. I eventually spoke to someone. Rubbish experience
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Conor Wisson (@conor_wisson) reported@O2 Your payment team have advised nothing I rang they said we’ll try the card I told them it’s not been working on the my O2 app but everywhere is fine ran it through didn’t work said call back never did. This was a few weeks ago I’ve been very busy with working.
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Chelsea Shapiro-Waugh (@Chelsea_Bun91) reported@O2 I was told monthly for 5 months that they would add the discount. Then an operative just decided it wouldn’t be applied as they couldn’t see it in the notes and so for months I’ve been stuck with a contract at a higher amount than agreed that I never would have gotten.
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Bhavin Patel (@bhavpatel07) reported@BazTowers @O2 Yup I have been also getting phone calls beginning with 077106. As I didn't answer any of the calls, I did message 2 people and they said I called them which I never. I spoke to o2 but not a great deal of help from them at all.
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The Language Quest (@language_quest) reported@O2 Every time I try to ring in I’ve been cut off I need someone to call me ASAP it’s about a complaint that was originally resolved but has happened again I need someone in the complaints resolution dept to contact me please ASAP today
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Lockdown Lise (@F41rygirl) reportedJust spent an hour trying to change my address with @O2 Absolute load of crap and ironic that a mobile phone company make speaking to someone nigh on impossible. Think I’ll change to @VodafoneUK when I need to upgrade.
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Conor Wisson (@conor_wisson) reported@O2 how to I go with returning a contract without being charged the rest of the bill.I have rung your payment team who have failed to ring me back due to my card payment not being accepted but took my money for up front fees. I’ve been cut of now even tho the issue is on your end
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Wayne Maverick Stark (@whid106) reported@O2 I'm trying (in vain) to contact someone from o2 regarding my phone not working. I've tried the customer service number, gone through the automated options and keep being cut off!!! There is no online chat option! How do I speak to someone from o2 to resolve this issue??