O2

O2 Outage Report in Magor, Monmouthshire, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Magor, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Magor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Magor, Monmouthshire, Wales 03/12/2025 12:45

March 12: Problems at O2

O2 is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Magor, Monmouthshire, Wales

The most recent O2 outage reports came from the following cities: Bristol and Newport.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Phone
United KingdomBristol Phone
United KingdomBristol Phone
United KingdomNewport Internet
United KingdomBristol Phone
United KingdomBristol Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Magor, Wales

Latest outage, problems and issue reports in Magor and nearby locations:

  • SamHallWales Sam Hall 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐾🌈 (@SamHallWales) reported from Cwmbran Central, Wales

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • TimWorth1 τ!m ω0ɍ†ɧ (@TimWorth1) reported from Bristol, England

    I'm now with @giffgaff still using the @O2 so signal with them still be the same but no hidden and nasty price rises

  • BigDogWrestler Big Dog (@BigDogWrestler) reported from Newport, Wales

    @Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.

  • courttttxxo Court✨ (@courttttxxo) reported from Avonmouth, England

    Why does @O2 make it impossible to end your contract with them? I don’t need airtime on my iPad anymore & it’s been paid off for like a year but for the life of me I can’t cancel it anyway 🥴

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales

    @O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales

    @virginmedia @O2 Why is your Hotspot so poor? Never connects!

  • STJonesx S T Jones (@STJonesx) reported from Alway, Wales

    Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.

  • nathanbarrett76 Nathan Barrett (@nathanbarrett76) reported from Usk, Wales

    @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

  • STJonesx S T Jones (@STJonesx) reported from Alway, Wales

    3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳

  • Gilly_76 Richard Giles (@Gilly_76) reported from Bristol, England

    @o2 can you help me activate my phone sim, I’ve rang countless times to no avail. Why is this so difficult.

  • teagle_anthony Anthony Teagle (@teagle_anthony) reported from Bristol, England

    @O2 been trying to get hold of help From customer help line but to no avail freeze billing now until we get back to work or come get your phone help people stay in touch until the crisis is over

  • DollyDeluxe Angel Eyes #FBPE 🇪🇺🏳️‍🌈🏳️‍⚧ (@DollyDeluxe) reported from Patchway, England

    @NadineDorries @virginmedia @O2 And that is why you are known as the most stupid MP ever

  • STJonesx S T Jones (@STJonesx) reported from Alway, Wales

    When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!

  • fi_q Fi Q - Quinntessentially 🌻 💜 (@fi_q) reported from Bristol, England

    @o2 I'm having issues calling anyone ....are there issues on the network? I can't call anyone to find out!

  • Hayeley Hayley (@Hayeley) reported from Cwmbran Central, Wales

    @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

  • Garethbird85 gareth bird (@Garethbird85) reported from Newport, Wales

    @O2 can someone from customer service contact me please

  • NatalieBrereton Natalie Brereton (@NatalieBrereton) reported from Bristol, England

    @O2 with all due respect, your phone service is absolutely ******* horrendous. No 4G in Bristol although I live centrally and my phone constantly tells me I have no internet connection. It’s such bollocks considering how much I pay a month. @VodafoneUK can you help me?

  • Taxiboi3583 Adam Smith #BlackLivesMatter (@Taxiboi3583) reported from Beechwood, Wales

    @O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?

  • BigDogWrestler Big Dog (@BigDogWrestler) reported from Newport, Wales

    @Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TonyChapman1 Tony Chapman 🐐 (@TonyChapman1) reported

    @virginmedia is a pile of horse ****, worst internet provider in wd5 area always going down for long constant periods, but they still want to charge a fortune for its service, got worse since it paired with @O2

  • ReeceR1990 Reece Richardson (@ReeceR1990) reported

    @O2 please can you answer this one for me. Why do I get better signal in tenerife than in Manchester.????? Think you need to sort something out there haha

  • StephenSKam Stephen Kam (@StephenSKam) reported

    @o2 I'm trying to recycle my old phone using the £300 Xperia 1 IV offer. When I enter in my order number in the format 'ms-xxxxxxxx' I'm getting the message 'Voucher code not valid' I've tried just the numbers but that doesn't work either. Any help appreciated, thanks!

  • Socia11yDistant Still Socially Distant (@Socia11yDistant) reported

    Huge regret moving to @O2 signal in my area is 100% not as shown on their coverage map. It's absolute DIRT Should have stayed with @ThreeUK

  • toni_g1986 Toni @evidenceUKhomes (@toni_g1986) reported

    @O2 only way to get answers is to tweet you? Please don't ask me to DM you with details, as I've already done that and this issue is ongoing. Please sort it as I'm paying for a service you're not delivering at this point. And. It's. Been. Months.

  • hh_67_gg Simpson (@hh_67_gg) reported

    @O2 hello, I've been chasing a refund from o2 , but every time I call o2 to send me a confirmation email, they all lie and say we will send it but never send, instead put the phone down! Thieves

  • D4N7O DAN. (@D4N7O) reported

    Anyone else on @o2 unable to make calls? My mam on @tescomobile having the same problem?

  • Raizle83 Richard (@Raizle83) reported

    @O2 No, i've topped up using my bank card before but it was a while ago. I doubt it's my bank blocking it as no issue paying for things on other sites.

  • Mike16818 Mike168 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇭🇰 (@Mike16818) reported

    @O2 telephone customer service is definitely by far the worse customer service, completely waste of time! Cut off three times for just a simple task and all failed miserably.

  • MattHardy89 Matt (@MattHardy89) reported

    @TheO2 i’m not paying my full phone bill in Kettering UK like many friends because we’ve little to no signal, the masts are waiting for new parts… @O2