O2 Outage in Bristol, England

Some problems detected at O2

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Bristol come from postal codes BS11, BS7, BS1, BS5, BS16, BS15 and BS34.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

O2 problems in the last 24 hours in Bristol, England

The following chart shows the number of reports that we have received about O2 over the past 24 hours from users in Bristol and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

O2 Outage Chart in Bristol, England 12/08/2021 04:25

December 08: Problems at O2

O2 is having issues since 03:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Phone 60.32% Phone
  • Internet 20.65% Internet
  • Total Blackout 10.15% Total Blackout
  • E-mail 4.66% E-mail
  • Wi-fi 3.14% Wi-fi
  • TV 1.08% TV

O2 Outage Map Near Bristol, England

The most recent outage reports and issues originated from Bristol, Portishead, Winscombe, Midsomer Norton, Bath, Yate, Radstock, Thornbury and Paulton.

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O2 in Bristol, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

O2 Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:
  • WebkinsWorld Ellen Stafford (@WebkinsWorld) reported from Midsomer Norton, England

    Had a lovely message from @Schofe - made my day. Feeling rough but not doing too bad. Just stressed that I have no broadband. My data isn’t going to be enough. Hoping @O2 can help me out!

  • Ben_Chalky Ben White (@Ben_Chalky) reported from Yate, England

    Great service from @O2 sales team on here - thank you! But annoyingly come to pick up the phone and told that #iphone12 doesn’t come with a charging plug. “That’s ok,” I said, “we have loads at home.” Ah no, you’ll need the USB-C style sir.” Wtf. So need to buy a plug. What?!

  • NatalieBrereton Natalie Brereton (@NatalieBrereton) reported from Bristol, England

    @O2 with all due respect, your phone service is absolutely ******* horrendous. No 4G in Bristol although I live centrally and my phone constantly tells me I have no internet connection. It’s such bollocks considering how much I pay a month. @VodafoneUK can you help me?

  • courttttxxo Court✨ (@courttttxxo) reported from Avonmouth, England

    Why does @O2 make it impossible to end your contract with them? I don’t need airtime on my iPad anymore & it’s been paid off for like a year but for the life of me I can’t cancel it anyway 🥴

  • mbrodwell Mike Rodwell (@mbrodwell) reported from Hambrook, England

    @O2 I have been plagued by cold calls from you guys of late offering a discount on my service. I don’t even have a contract with you! Today, exasperated, I requested my number be removed from your list and that I was pissed off receiving these calls. I was told to “**** off”

  • Gilly_76 Richard Giles (@Gilly_76) reported from Bristol, England

    @o2 can you help me activate my phone sim, I’ve rang countless times to no avail. Why is this so difficult.

  • sammachin Sam Machin (@sammachin) reported from Cleeve, England

    @hardillb @O2 What’s the project? I think @tarim8 was running a lorawan network as part of Bristol wireless

  • fi_q Fi Q - Quinntessentially 🌻 💜 (@fi_q) reported from Bristol, England

    @o2 I'm having issues calling anyone ....are there issues on the network? I can't call anyone to find out!

  • rossjamesparker Ross Parker (@rossjamesparker) reported from Bishop Sutton, England

    @kelvinpapp @O2 Almost impossible to get through to traditional customer services at the moment with many businesses. I can understand lower staff due to the pandemic, but it’s still frustrating.

  • iAmMissHollie Hollie Marie (@iAmMissHollie) reported from Kingswood, England

    @O2 I received a text offering free amazon music, I applied for it then got another text saying checks needed to be made and havent heard anything since. Please help.

  • TimWorth1 τ!m ω0ɍ†ɧ (@TimWorth1) reported from Bristol, England

    I'm now with @giffgaff still using the @O2 so signal with them still be the same but no hidden and nasty price rises

  • phoenixrainfit Phoenix L Rain (@phoenixrainfit) reported from Kingswood, England

    @O2 I'm trying to activate my SIM on my business account. The text service isnt working, the online sim swap is down and the business phoneline keeps cutting me off. Please help!

  • teagle_anthony Anthony Teagle (@teagle_anthony) reported from Bristol, England

    @O2 been trying to get hold of help From customer help line but to no avail freeze billing now until we get back to work or come get your phone help people stay in touch until the crisis is over

  • The80sBoy Lawrie The80sBoy 🎺🐕🇪🇺🕊 (@The80sBoy) reported from Bristol, England

    @O2 I'm really disappointed with O2 and your courier @DHLParcelUK. I upgraded my contract with you and asked for a delivery date of 05/03/20. I waited in all-day for nothing. I tried to contact DHL and didn't receive the courtesy of a returned call. Very poor service all-round.

  • M_patrice_G Patrice (@M_patrice_G) reported from Bristol, England

    @O2 are there signal problems in bristol i havent been able to get signal for hours

  • NathFerguson Nath (@NathFerguson) reported from Bristol, England

    @O2 is there any issues in BS1 area In bristol, can’t use and apps and internet is none existence

  • NathFerguson Nath (@NathFerguson) reported from Bristol, England

    @O2 This is getting ridiculous every time I go into BS1 area of Bristol I get no signal and only 0.43mb data speed how am I meant to us fmy phone with that slow speed and u say u invest billions in the network yet I can only get 0.43mb so someone is lying I think #o2 #joke

  • NathFerguson Nath (@NathFerguson) reported from Kingswood, England

    @O2 this is getting ridiculous now 3 masts not working in Bristol sort it out kit

  • BeardedCynic_ Ben (@BeardedCynic_) reported from Dundry, England

    @O2 having real issues with your 02 recycle service. Sent my phone last tuesday, arrived at 02 recycle on thursday, heard nothing until late friday, it’s now tuesday of the week after and I’ve had a text informing me of an email that doesn’t exist

  • NathFerguson Nath (@NathFerguson) reported from Bristol, England

    @O2 this is getting ridiculous every time I go into central Bristol I basically have no signal and I think why do I bother paying my bill if everyday I go into central Bristol I can’t even use my phone yet When u pay for a service u expect it not a half service 😞😞😞😞

O2 Issues Reports

Latest outage, problems and issue reports in social media:
  • simonkingmedia Simon King (@simonkingmedia) reported

    @O2 I need to return a phone that I ordered, but no longer need, and it's still sealed in the box. I've tried to call customer services over the last 24 hours and can't get hold of anyone to start the process. Can you help?

  • coilly1983 Marie-Anne Brown (@coilly1983) reported

    @O2 We have now been without phone signal for 10 days now due to storm Arwen. As business customers for over 14 years we are shocked that o2 has not contacted anyone to say what is being done about this. Surely o2 customers would be due compensation as unable to use phones.

  • BrownHoneyLiz BrownHoneyLiz (@BrownHoneyLiz) reported

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • princessmel_87 ** ⓂⓔⓛⓁⓞⓤⓂⓐⓡ ** (@princessmel_87) reported

    FUMING How is it possible I Had to pay extra data today (8gb) and its already eaten 4.5gb and not even been 24hrs @O2 haven't had my data on all day. Used it less than normal! Not impressed it's like extra bolt ons get eaten quicker. Such a loyal customer. got a wk til it renews

  • Sarnie365 Coops (@Sarnie365) reported

    @O2 The My O2 support facility closes in 1 minute. By morning I'll have been without service for 14hrs, with one tweet reply as acknowledgement and zero actual support. This is not good enough.

  • KG00HK KG (@KG00HK) reported

    @O2 @LesMills @lesmillsUK I am unable to join the les mills offer thru o2 priority. Gives me a ‘404 looks like you’ve made a wrong turn message’. Can you help me complete the offer? Thank you

  • Sarnie365 Coops (@Sarnie365) reported

    @O2 Now over 4hrs, and I checked all the self support stuff when I first contacted. I have a vulnerable 82yo father and the emergency support staff cannot contact me.

  • Sarnie365 Coops (@Sarnie365) reported

    Hi @O2 I've had NO response from support contact on Mu O2 app yet. First messaged 3hr40 mins ago. What on earth is going on?

  • Sasha_ONeill Sasha O'Neill (@Sasha_ONeill) reported

    @O2 in NYC & should have unlimited data but not receiving any. Obviously have checked the obvious (& yes -roaming is switched on) but still no joy. Able to make & receive calls, connect to WiFi but otherwise, no data for maps, browsing etc. Have been on hold for 75minutes. Help?!

  • zedstar79 Zedstar (@zedstar79) reported

    @O2 just experienced the worst customer service of my life. I waited 2hrs in the que to get through because I’m unable to make or receive calls. Only to be told by the most rude agent that cust service closed at 9 and nothing can be done. He had a horrible attitude. Defo leaving