O2 Outage in Bristol, England

@o2 I'm having issues calling anyone ....are there issues on the network? I can't call anyone to find out!

@kelvinpapp @O2 Almost impossible to get through to traditional customer services at the moment with many businesses. I can understand lower staff due to the pandemic, but it’s still frustrating.

@O2 I received a text offering free amazon music, I applied for it then got another text saying checks needed to be made and havent heard anything since. Please help.

I'm now with @giffgaff still using the @O2 so signal with them still be the same but no hidden and nasty price rises

@O2 I'm trying to activate my SIM on my business account. The text service isnt working, the online sim swap is down and the business phoneline keeps cutting me off. Please help!

@O2 been trying to get hold of help From customer help line but to no avail freeze billing now until we get back to work or come get your phone help people stay in touch until the crisis is over

@O2 I'm really disappointed with O2 and your courier @DHLParcelUK. I upgraded my contract with you and asked for a delivery date of 05/03/20. I waited in all-day for nothing. I tried to contact DHL and didn't receive the courtesy of a returned call. Very poor service all-round.

@O2 are there signal problems in bristol i havent been able to get signal for hours

@O2 is there any issues in BS1 area In bristol, can’t use and apps and internet is none existence

@O2 This is getting ridiculous every time I go into BS1 area of Bristol I get no signal and only 0.43mb data speed how am I meant to us fmy phone with that slow speed and u say u invest billions in the network yet I can only get 0.43mb so someone is lying I think #o2 #joke

@O2 this is getting ridiculous now 3 masts not working in Bristol sort it out kit

@O2 having real issues with your 02 recycle service. Sent my phone last tuesday, arrived at 02 recycle on thursday, heard nothing until late friday, it’s now tuesday of the week after and I’ve had a text informing me of an email that doesn’t exist

@O2 this is getting ridiculous every time I go into central Bristol I basically have no signal and I think why do I bother paying my bill if everyday I go into central Bristol I can’t even use my phone yet When u pay for a service u expect it not a half service 😞😞😞😞

@o2 you put the phone down on me because I wanted to speak to shift leader. @Discrimination

@O2 can’t believe you Discriminate against people with learning disabilities. I can’t drive ever so no need for d/licence and to scared to travel abroad so no passport. I was a loyal customer that will be joining @EE as they happy to help

@O2 Bs4 3dr you don't want to help, it's been like this for 6months now!! 🤬

@d2h2_ @O2 Although you’ve been giving me grief I can answer your question. Roaming will work in Spain subject to fair usage policy. Dependent on network, EE are best but Vodafone are good. You can buy a sim for €25 locally. All bars cafes have free WiFi.

@O2 I would just like to ask why my signal is so shocking, I can’t get signal anyware in my house or when I leave I rarely get signal. Is there a chance you could please check your signal systems as being in the Center of Bristol and having no signal is not customer satisfaction!

@O2 how long does it take to fix a mass it’s been over two weeks and it’s getting beyond a joke now. 😡😡😡

@BLapham_8 @O2 All day yesterday and today I’ve had problems x

@O2 I’m not sure what you want to DM about different from what you offered me via online and when I spoke to your support team. Your competitors offer better value for money deals and you are busy trying to get more from your dear customers in the name of “refresh plans!”

@O2 I know about your refresh plans and they are expensive. I’ve got to pay more to reduce my contract term. Yes you’re a business but stop fleecing people that support your business.

@O2 What a stupid time to do website maintenance when your offers end at midnight! :(

@MartinSLewis Had to use landline first time in 6 months today to ring doctors today as @O2 have been down for 24 hours and still counting! @tescomobile

@O2 Here's a weird one. I've got an international bolt on but calls I make to *any* valid number in BC in Canada ( +1 250 XXX XXXX ) don't ring - I just get the number invalid tone. Numbers in other area codes ring without issues. O2 customer service had no suggestions. Help!

@O2 want to cancel my account, which can only be done by calling your CS, but no opening time on your website.... What time is CS open (via 202)?

@O2 two Apple watches both cellular not working, no signal, can’t call text etc, yet when phone has signal and works, are you aware of cellular network faults for watch connections???

@O2 Network status in my postcode area has been saying 'Sorry, a phone mast close to you isn't working' since 15th Aug. Thus I still can't use phone, text, network or whatsoever. I would request compensation as I'm not receiving your service over a month.

@O2 I have sent a DM to you, I will be ringing tomorrow but hoping someone could help me tonight as I’m now worrying

@O2 Help!!!! i cannot get😟 through and it is urgent i get your help before midnight.