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O2 outages and service status in Bristol, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Bristol, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi.
  • 100% Wi-fi (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 4: Problems at O2

O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Bristol, England

The most recent O2 outage reports came from the following cities: Radstock, and Bristol.

CityProblem TypeReport Time
Radstock Wi-fi 9 days ago
Bristol Total Blackout 1 month ago
Bristol Total Blackout 2 months ago
Bristol Internet 2 months ago
Bristol Total Blackout 2 months ago
Bristol Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • NathFerguson_CM
    Nath (@NathFerguson_CM) reported from Bristol, England

    @O2 how long does it take to fix a mass it’s been over two weeks and it’s getting beyond a joke now. 😡😡😡

  • NathFerguson
    Nath (@NathFerguson) reported from Bristol, England

    @O2 this is getting ridiculous every time I go into central Bristol I basically have no signal and I think why do I bother paying my bill if everyday I go into central Bristol I can’t even use my phone yet When u pay for a service u expect it not a half service 😞😞😞😞

  • Gilly_76
    Richard Giles (@Gilly_76) reported from Bristol, England

    @o2 can you help me activate my phone sim, I’ve rang countless times to no avail. Why is this so difficult.

  • Ben_Chalky
    Ben White (@Ben_Chalky) reported from Yate, England

    Great service from @O2 sales team on here - thank you! But annoyingly come to pick up the phone and told that #iphone12 doesn’t come with a charging plug. “That’s ok,” I said, “we have loads at home.” Ah no, you’ll need the USB-C style sir.” Wtf. So need to buy a plug. What?!

  • DollyDeluxe
    Angel Eyes #FBPE 🇪🇺🏳️‍🌈🏳️‍⚧ (@DollyDeluxe) reported from Patchway, England

    @NadineDorries @virginmedia @O2 And that is why you are known as the most stupid MP ever

  • BendyBill
    Bill Hendy (@BendyBill) reported from Frampton Cotterell, England

    @d2h2_ @O2 Although you’ve been giving me grief I can answer your question. Roaming will work in Spain subject to fair usage policy. Dependent on network, EE are best but Vodafone are good. You can buy a sim for €25 locally. All bars cafes have free WiFi.

  • _Shafleek
    Buttercup🧚🏾. (@_Shafleek) reported from Bristol, England

    o2 need to be refunding me some money or taking money off my next phone bill because my signal has not been working all day 😒 @O2

  • courttttxxo
    Court✨ (@courttttxxo) reported from Avonmouth, England

    Why does @O2 make it impossible to end your contract with them? I don’t need airtime on my iPad anymore & it’s been paid off for like a year but for the life of me I can’t cancel it anyway 🥴

  • Kaseymay07
    Kasey Knight (@Kaseymay07) reported from Bristol, England

    @O2 I would just like to ask why my signal is so shocking, I can’t get signal anyware in my house or when I leave I rarely get signal. Is there a chance you could please check your signal systems as being in the Center of Bristol and having no signal is not customer satisfaction!

  • NathFerguson
    Nath (@NathFerguson) reported from Bristol, England

    @O2 This is getting ridiculous every time I go into BS1 area of Bristol I get no signal and only 0.43mb data speed how am I meant to us fmy phone with that slow speed and u say u invest billions in the network yet I can only get 0.43mb so someone is lying I think #o2 #joke

  • fi_q
    Fi Q - Quinntessentially 🌻 💜 (@fi_q) reported from Bristol, England

    @o2 I'm having issues calling anyone ....are there issues on the network? I can't call anyone to find out!

  • NatalieBrereton
    Natalie Brereton (@NatalieBrereton) reported from Bristol, England

    @O2 with all due respect, your phone service is absolutely ******* horrendous. No 4G in Bristol although I live centrally and my phone constantly tells me I have no internet connection. It’s such bollocks considering how much I pay a month. @VodafoneUK can you help me?

  • teagle_anthony
    Anthony Teagle (@teagle_anthony) reported from Bristol, England

    @O2 been trying to get hold of help From customer help line but to no avail freeze billing now until we get back to work or come get your phone help people stay in touch until the crisis is over

  • elizabeth453202
    @elizabeth4655 (@elizabeth453202) reported from Avonmouth, England

    @RedRosesRugby @O2 Sorry never saw 2nd list.

  • WebkinsWorld
    Ellen Stafford (@WebkinsWorld) reported from Midsomer Norton, England

    Had a lovely message from @Schofe - made my day. Feeling rough but not doing too bad. Just stressed that I have no broadband. My data isn’t going to be enough. Hoping @O2 can help me out!

  • MalcBoughey1976
    malcolm boughey (@MalcBoughey1976) reported from Filton, England

    @o2 had no service since Sunday. WiFi works fine but unable to ring - text - no 4G.

  • Yippers
    Amy (@Yippers) reported from Bristol, England

    @O2 must be having a bubble. No data or voice for the last few hours. I’ve been out and about in Bristol with others who are on O2 but they’ve not had any issues.

  • 1ClubUtd1
    1 Club Utd (@1ClubUtd1) reported from Bristol, England

    @O2 can’t believe you Discriminate against people with learning disabilities. I can’t drive ever so no need for d/licence and to scared to travel abroad so no passport. I was a loyal customer that will be joining @EE as they happy to help

  • jason_side
    Jason side (@jason_side) reported from Bristol, England

    @O2 Bs4 3dr you don't want to help, it's been like this for 6months now!! 🤬

  • The80sBoy
    Lawrie The80sBoy 🎺🐕🇪🇺🕊 (@The80sBoy) reported from Bristol, England

    @O2 I'm really disappointed with O2 and your courier @DHLParcelUK. I upgraded my contract with you and asked for a delivery date of 05/03/20. I waited in all-day for nothing. I tried to contact DHL and didn't receive the courtesy of a returned call. Very poor service all-round.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • baeIuxe
    (@baeIuxe) reported

    @O2 your live chat support is abysmal i have never had the displeasure of contacting something that useless before! and none of your numbers work so i can’t call anyone

  • boulton65
    Anne Louise Boulton (@boulton65) reported

    @O2 Case CIT-A387037 I am requesting this is escalated to a formal complaint and managerial review. While roaming in the EU I experienced a complete loss of mobile data service. There was a failure of service and of support handling resulting in significant inconvenience and concern.

  • SEAMAC_VALET
    SEA-MAC VALET (@SEAMAC_VALET) reported

    Seriously @O2 turn off 5G as it obviously doesn't work in #Wishaw #NorthLanarkshire

  • Sheena81
    Sheena Watts (@Sheena81) reported

    @O2 hello, I've lost my phone can you help please?

  • martinallen78
    Martin Allen (@martinallen78) reported

    @mhewson_MCH @O2 I genuinely don't know how their staff aren't on strike because I bet they aren't getting a 13.5% pay rise..... well, someone might be but not the poor people having to deal with the fallout.

  • ruxjosan
    Ruxanda Josan (@ruxjosan) reported

    @albieamankona Some UK operators might choose to apply this principle anyway. At least that's what @O2 customer service told me.

  • 4peterborough
    🇬🇧 Andy🇬🇧 (@4peterborough) reported

    @O2 What a waste of time that was with Mark if that's your complaint department he needs to be retrained giving misleading information.

  • Lord_Viridis
    Viridis (@Lord_Viridis) reported

    @Graham_J0 @andrejpwalker @O2 No, it's just MyO2 is ****** for many customers but O2 don't seem to be aware of any issues. The payment portal can in some accounts send a constant authentication redirect loop making it physically impossible to access accounts. I told them 4 months ago but here were are

  • fatblokejimbo
    James Murton (@fatblokejimbo) reported

    @O2 The new My O2 app is useless on I Phone ! Can’t pay my bill on it - please help ASAP as not getting anywhere.

  • LandladyWoo
    Andy W (@LandladyWoo) reported

    Hey @O2 I'm no longer a customer so can't access the o2 app but need to query why you have taken another direct debit payment instead of the refund I was expecting. How do I get in touch?