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O2

O2 outages and service status in Bristol, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Bristol, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

The latest reports from users having issues in Bristol come from postal codes BS5 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Bristol, England

The most recent O2 outage reports came from the following cities: Bristol.

CityProblem TypeReport Time
Bristol Phone 20 days ago
Bristol Phone 20 days ago
Bristol Phone 1 month ago
Radstock Wi-fi 3 months ago
Bristol Total Blackout 4 months ago
Bristol Total Blackout 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • rossjamesparker
    Ross Parker (@rossjamesparker) reported from Bishop Sutton, England

    @kelvinpapp @O2 Almost impossible to get through to traditional customer services at the moment with many businesses. I can understand lower staff due to the pandemic, but it’s still frustrating.

  • WebkinsWorld
    Ellen Stafford (@WebkinsWorld) reported from Midsomer Norton, England

    Had a lovely message from @Schofe - made my day. Feeling rough but not doing too bad. Just stressed that I have no broadband. My data isn’t going to be enough. Hoping @O2 can help me out!

  • teagle_anthony
    Anthony Teagle (@teagle_anthony) reported from Bristol, England

    @O2 been trying to get hold of help From customer help line but to no avail freeze billing now until we get back to work or come get your phone help people stay in touch until the crisis is over

  • Gilly_76
    Richard Giles (@Gilly_76) reported from Bristol, England

    @o2 can you help me activate my phone sim, I’ve rang countless times to no avail. Why is this so difficult.

  • alexjbooks
    AlexJ (@alexjbooks) reported from Bristol, England

    @DPDgroup_news for over a week now you have held an iPhone 14 from @O2 and refuse to deliver it to me due to an error by o2 in the address. Neither of your companies customer service will take ownership. o2 simply tell lies. DPD put the phone down. WILL EITHER OF YOU SORT THIS?!

  • ChrisEdgerley
    Chris Edgerley (@ChrisEdgerley) reported from Bristol, England

    You’re phone signal in #Bristol @O2 is shocking! #nothappy #thinkingofleaving

  • Codingwolf
    Codewolf (@Codingwolf) reported from Bristol, England

    Hey @O2 I get approx 12 texts a day from you with the message "Sorry, your number doesn't support Visual Voicemail, so we can't set it up yet. Please contact your service provider for help." 4 while typing this tweet.... Knock it off!!

  • jamesbtmtrains3
    James Mills (@jamesbtmtrains3) reported from Bath, England

    @O2 Hi. Is there somebody that can help me with an upgrade query please?

  • sammachin
    Sam Machin (@sammachin) reported from Cleeve, England

    @O2 yep, at home in North Somerset, in my local village centre and various locations across central Bristol. Your network is terrible in the major places I live, shop, work and socialise. I’m not even gonna bother seeing what its like in London next week

  • MalcBoughey1976
    malcolm boughey (@MalcBoughey1976) reported from Filton, England

    @o2 had no service since Sunday. WiFi works fine but unable to ring - text - no 4G.

  • NatalieBrereton
    Natalie Brereton (@NatalieBrereton) reported from Bristol, England

    @O2 with all due respect, your phone service is absolutely ******* horrendous. No 4G in Bristol although I live centrally and my phone constantly tells me I have no internet connection. It’s such bollocks considering how much I pay a month. @VodafoneUK can you help me?

  • Kaseymay07
    Kasey Knight (@Kaseymay07) reported from Bristol, England

    @O2 I would just like to ask why my signal is so shocking, I can’t get signal anyware in my house or when I leave I rarely get signal. Is there a chance you could please check your signal systems as being in the Center of Bristol and having no signal is not customer satisfaction!

  • jason_side
    Jason side (@jason_side) reported from Bristol, England

    @O2 Bs4 3dr you don't want to help, it's been like this for 6months now!! 🤬

  • NathFerguson_CM
    Nath (@NathFerguson_CM) reported from Bristol, England

    @O2 how long does it take to fix a mass it’s been over two weeks and it’s getting beyond a joke now. 😡😡😡

  • MrJonPayne
    Jon Payne (@MrJonPayne) reported from Bristol, England

    For weeks and weeks @O2 have failed to close an account they know to be fraudulent and now they're chasing us AGAIN for a £5,000 bill which ISN'T OURS. Any ideas how we can get some help with this @BBCWatchdog?

  • 1ClubUtd1
    1 Club Utd (@1ClubUtd1) reported from Bristol, England

    @o2 you put the phone down on me because I wanted to speak to shift leader. @Discrimination

  • Yippers
    Amy (@Yippers) reported from Bristol, England

    @Thistlemoon11 @O2 You’re a lot more patient than I am. Are you not tempted to join another network with better coverage and shorter timeframes to resolve network issues?

  • mbrodwell
    Mike Rodwell (@mbrodwell) reported from Hambrook, England

    @O2 I have been plagued by cold calls from you guys of late offering a discount on my service. I don’t even have a contract with you! Today, exasperated, I requested my number be removed from your list and that I was pissed off receiving these calls. I was told to “**** off”

  • Ben_Chalky
    Ben White (@Ben_Chalky) reported from Yate, England

    Great service from @O2 sales team on here - thank you! But annoyingly come to pick up the phone and told that #iphone12 doesn’t come with a charging plug. “That’s ok,” I said, “we have loads at home.” Ah no, you’ll need the USB-C style sir.” Wtf. So need to buy a plug. What?!

  • Yippers
    Amy (@Yippers) reported from Bristol, England

    @O2 must be having a bubble. No data or voice for the last few hours. I’ve been out and about in Bristol with others who are on O2 but they’ve not had any issues.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • andrew_watson99
    Andrew Watson (@andrew_watson99) reported

    @O2 I did, but you never replied

  • SkimoBeats
    Skimo (@SkimoBeats) reported

    @O2 Yes, to go to a store. Which isnt close. And would have to go out of way to go there. They of course are unable to confirm if they will have the same issue. For confirmation, there is absolutely no issue with any of my cards (I have tried 4 so far). It's ridiculous.

  • expressunited11
    unitedexpress11 (@expressunited11) reported

    @O2 what ******** is up with YOUR TOP UP where I am trying to top up my phone number but guess what you vermin keep on saying on YOUR APP saying that its DOWN what the actual is WRONG WITH YOU OR call YOURSELVES A BIG COMPANY WHAT AN ABSOLUTE JOKE THAT IS GET IT SORTED ASAP OR ELSE

  • Ellengroves
    Ellen Groves (@Ellengroves) reported

    @O2 hi, I’m trying to get something sorted on my account but every time I try to submit the issue it says please try later. Can you help?

  • _Dave_Morris_
    rockin_plumber 🤘😎🤘 (@_Dave_Morris_) reported

    @iz__zy @O2 I’m having this issue as well, I’ve been told this is isolated to Pay as You go customers, not sure if that applies to you? The way @O2 reply in here it’s like they don’t even know what Priority is though.

  • lou925
    Louise Rodgers (@lou925) reported

    @O2 terrible customer service not helpful at all then after holding for 50 minutes waiting to be put through to a manager you cut me off !!! No call back as of yet

  • jamiesdawson
    James Dawson (@jamiesdawson) reported

    @o2 why has your 4G data become so bad? I have 2 bars but very difficult to get online at Axminster Train station to check on travel. Bridport is just the same. Why?

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    Anyone know who telecoms ombudsman is to deal with a complaint over @virginmedia and @O2 practises

  • Peace211858581
    KUMB21⚒️ (@Peace211858581) reported

    @BasilTheGreat Yet @O2 keep putting their prices up but the service gets worse? 😔🫣

  • benjaminlfc
    Benjamin Webster (@benjaminlfc) reported

    @Frugal_ways @O2 @virginmedia Join the long queue of people having the exact same issues