O2 Outage in Bristol, England

@O2 with all due respect, your phone service is absolutely ******* horrendous. No 4G in Bristol although I live centrally and my phone constantly tells me I have no internet connection. It’s such bollocks considering how much I pay a month. @VodafoneUK can you help me?

Why does @O2 make it impossible to end your contract with them? I don’t need airtime on my iPad anymore & it’s been paid off for like a year but for the life of me I can’t cancel it anyway 🥴

@O2 I have been plagued by cold calls from you guys of late offering a discount on my service. I don’t even have a contract with you! Today, exasperated, I requested my number be removed from your list and that I was pissed off receiving these calls. I was told to “**** off”

@o2 can you help me activate my phone sim, I’ve rang countless times to no avail. Why is this so difficult.

@hardillb @O2 What’s the project? I think @tarim8 was running a lorawan network as part of Bristol wireless

@o2 I'm having issues calling anyone ....are there issues on the network? I can't call anyone to find out!

@kelvinpapp @O2 Almost impossible to get through to traditional customer services at the moment with many businesses. I can understand lower staff due to the pandemic, but it’s still frustrating.

@O2 I received a text offering free amazon music, I applied for it then got another text saying checks needed to be made and havent heard anything since. Please help.

I'm now with @giffgaff still using the @O2 so signal with them still be the same but no hidden and nasty price rises

@O2 I'm trying to activate my SIM on my business account. The text service isnt working, the online sim swap is down and the business phoneline keeps cutting me off. Please help!

@O2 been trying to get hold of help From customer help line but to no avail freeze billing now until we get back to work or come get your phone help people stay in touch until the crisis is over

@O2 I'm really disappointed with O2 and your courier @DHLParcelUK. I upgraded my contract with you and asked for a delivery date of 05/03/20. I waited in all-day for nothing. I tried to contact DHL and didn't receive the courtesy of a returned call. Very poor service all-round.

@O2 are there signal problems in bristol i havent been able to get signal for hours

@O2 is there any issues in BS1 area In bristol, can’t use and apps and internet is none existence

@O2 This is getting ridiculous every time I go into BS1 area of Bristol I get no signal and only 0.43mb data speed how am I meant to us fmy phone with that slow speed and u say u invest billions in the network yet I can only get 0.43mb so someone is lying I think #o2 #joke

@O2 this is getting ridiculous now 3 masts not working in Bristol sort it out kit

@O2 having real issues with your 02 recycle service. Sent my phone last tuesday, arrived at 02 recycle on thursday, heard nothing until late friday, it’s now tuesday of the week after and I’ve had a text informing me of an email that doesn’t exist

@O2 this is getting ridiculous every time I go into central Bristol I basically have no signal and I think why do I bother paying my bill if everyday I go into central Bristol I can’t even use my phone yet When u pay for a service u expect it not a half service 😞😞😞😞

@o2 you put the phone down on me because I wanted to speak to shift leader. @Discrimination

@O2 can’t believe you Discriminate against people with learning disabilities. I can’t drive ever so no need for d/licence and to scared to travel abroad so no passport. I was a loyal customer that will be joining @EE as they happy to help

@O2 I’ve been on about my signal issues since Oct 2020 again feb 2021 And still nothing resolved 😡 it’s actually got worse now, missing calls can’t make calls and calls dropping! Can’t wait till my contract ends! And yes I’ve tried everything you’ve advised!

@O2 What is going on with your service recently? No service last week at Bickington, Devon. No service this week at Longleat, Wiltshire. Never used to have this problem before you merged with @virginmedia

@O2 I’d hang on but O2 Twitter was saying “this year” in 2017 so the info you get from the company isn’t very reliable. Thanks anyway 👍

@O2 why do you still have so little 5g around. I'm glad I didn't pay extra for 5g but frustrating my husband has the same 5g phone on a different network and has 5g. Not even in Chester which is a pretty big city.

@O2 I’ve phoned up already but customer service says it was retentions and retentions say it’s customer service

So difficult to get through to o2 !!!! Ridiculous service No idea why I'm paying so much. Terrible Internet. Terrible everything 🥲🥲 @O2

@O2 One of your agents called and changed my contract without my permission. Customer service was unhelpful in reinstating my previous contract. #badcustomerservice

@CodenameJohnny @O2 I had the same issue.

@O2 what on earth is going on with the network right now? I’ve got full 4G, but nothing works, but the little connection I get to use the o2 website says nothings wrong 😬😬

@O2 @TheO2 This is getting BEYOND a joke. You are not providing the service we are paying for on 3 contracts! Our local mask is down and has been for over a year, the same message that someone is fixing it!