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O2 Outage Report in Midsomer Norton, Bath and North East Somerset, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Midsomer Norton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Midsomer Norton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Midsomer Norton, England

The most recent O2 outage reports came from the following cities: Bristol, and Trowbridge.

CityProblem TypeReport Time
Bristol Total Blackout 11 days ago
Bristol Total Blackout 19 days ago
Bristol Internet 19 days ago
Bristol Total Blackout 20 days ago
Bristol Phone 23 days ago
Trowbridge Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Midsomer Norton, England

Latest outage, problems and issue reports in Midsomer Norton and nearby locations:

  • Ovonarx
    Otto von Arx (@Ovonarx) reported from Bathford, England

    @O2 when are you going to sort out your poor coverage in the Sw - Bath? It’s shocking ! After 15y with O2 I’m thinking changing networks ...

  • ukhack
    Andrew Hudson (@ukhack) reported from Bathford, England

    @JirwinArt @O2 I know how you feel. In the centre of Bath, O2 is horrendous. I managed to get their attention and had someone call me to tell me that they were aware of the network congestion and were working on it. I’ll be going to @EE as soon as I can

  • NatalieBrereton
    Natalie Brereton (@NatalieBrereton) reported from Bristol, England

    @O2 with all due respect, your phone service is absolutely ******* horrendous. No 4G in Bristol although I live centrally and my phone constantly tells me I have no internet connection. It’s such bollocks considering how much I pay a month. @VodafoneUK can you help me?

  • teagle_anthony
    Anthony Teagle (@teagle_anthony) reported from Bristol, England

    @O2 been trying to get hold of help From customer help line but to no avail freeze billing now until we get back to work or come get your phone help people stay in touch until the crisis is over

  • TimWorth1
    τ!m ω0ɍ†ɧ (@TimWorth1) reported from Bristol, England

    I'm now with @giffgaff still using the @O2 so signal with them still be the same but no hidden and nasty price rises

  • phoenixrainfit
    Phoenix L Rain (@phoenixrainfit) reported from Kingswood, England

    @O2 I'm trying to activate my SIM on my business account. The text service isnt working, the online sim swap is down and the business phoneline keeps cutting me off. Please help!

  • The80sBoy
    Lawrie The80sBoy 🎺🐕🇪🇺🕊 (@The80sBoy) reported from Bristol, England

    @O2 I'm really disappointed with O2 and your courier @DHLParcelUK. I upgraded my contract with you and asked for a delivery date of 05/03/20. I waited in all-day for nothing. I tried to contact DHL and didn't receive the courtesy of a returned call. Very poor service all-round.

  • rossjamesparker
    Ross Parker (@rossjamesparker) reported from Bishop Sutton, England

    @kelvinpapp @O2 Almost impossible to get through to traditional customer services at the moment with many businesses. I can understand lower staff due to the pandemic, but it’s still frustrating.

  • Yippers
    Amy (@Yippers) reported from Bristol, England

    @Thistlemoon11 @O2 You’re a lot more patient than I am. Are you not tempted to join another network with better coverage and shorter timeframes to resolve network issues?

  • Gilly_76
    Richard Giles (@Gilly_76) reported from Bristol, England

    @o2 can you help me activate my phone sim, I’ve rang countless times to no avail. Why is this so difficult.

  • mattcardy
    Matt Cardy (@mattcardy) reported from Bathford, England

    Whenever I am in Bath o2 4G data speed is a slow as a snail? Any reason @O2?

  • WebkinsWorld
    Ellen Stafford (@WebkinsWorld) reported from Midsomer Norton, England

    Had a lovely message from @Schofe - made my day. Feeling rough but not doing too bad. Just stressed that I have no broadband. My data isn’t going to be enough. Hoping @O2 can help me out!

  • jm1967uk
    Justin Moore (@jm1967uk) reported from Bathford, England

    @O2 Your mobile coverage in Bath, Somerset is shockingly poor. You need to sort it out.

  • AdzCrawford2003
    Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @O2 Ok. I can’t receive any calls on my watch without being connected to my phone. The watch is connected to the network.

  • MarcAitkenPhoto
    Marc Aitken (@MarcAitkenPhoto) reported from Bathford, England

    @O2 found out you’ve charged my 14 yr old son £120 for the last 2 months phone bill on a tariff that’s only £3 per month and was supposed to be capped last July so this could never happen again.. Turns out your agent capped my phone instead on an unlimited tariff? Over to you.

  • iAmMissHollie
    Hollie Marie (@iAmMissHollie) reported from Kingswood, England

    @O2 I received a text offering free amazon music, I applied for it then got another text saying checks needed to be made and havent heard anything since. Please help.

  • mattcardy
    Matt Cardy (@mattcardy) reported from Holcombe, England

    @O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!

  • fi_q
    Fi Q - Quinntessentially 🌻 💜 (@fi_q) reported from Bristol, England

    @o2 I'm having issues calling anyone ....are there issues on the network? I can't call anyone to find out!

  • Yippers
    Amy (@Yippers) reported from Bristol, England

    @O2 must be having a bubble. No data or voice for the last few hours. I’ve been out and about in Bristol with others who are on O2 but they’ve not had any issues.

  • KalvinSimmons
    Kalvin Simmons (@KalvinSimmons) reported from Bathford, England

    @O2 I have been with you for twenty years. Apparently, even though you have reduced my signal down to one bar rendering my phone useless, I just have to accept that and keep paying my monthly subscription whilst in contract. Can you explain to me how that is acceptable.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • p8r8s
    p8r8s (@p8r8s) reported

    Hi @O2 - my wife and I have got a pay as you go SIM each (just moved back to UK), however none seem to be 4G (even though we’re in 5G network area + 5G phones). Is it possible to switch on 5G for us?

  • isaac_t_6
    Isaac Thompson (@isaac_t_6) reported

    @roberte46763910 @O2 They give users a lot of runaround on issues like this, you can message “incsunlocks” on instagram to get it unlocked, they helped me out with mine

  • p8r8s
    p8r8s (@p8r8s) reported

    Hi @O2 - my wife and I have got a pay as you go SIM each (just moved back to UK), however none seem to be 5G (even though we’re in 5G network area + 5G phones). Is it possible to switch on 5G for us?

  • mellowmark
    Mark (@mellowmark) reported

    @colinrtalbot @O2 I ordered a new phone from them a few years ago, it arrived damaged but they refused to refund or replace it, implying that I might have caused the damage! Went into an 02 shop to complain, but because I ordered online they refused to help me and just phoned the 02 helpline &

  • DGruszczyk
    Daniel Gruszczyk (@DGruszczyk) reported

    @ThreeUK can you explain to your (potential) customers why you keep charging money for phones that are already paid off if a customer forgets to contact you? In times of #CostOfLivingCrisis £25/month for 6 months is a lot of money! @O2 can do it, why can’t you too?

  • lucypoliticat
    Stell (@lucypoliticat) reported

    @colinrtalbot @O2 Sorry to hear it. Recommend Utility Warehouse as a customer for 8 years. Got 2nd phone from EE last year but will go back to UW as soon as contract over.

  • AVFCMidge
    AVFC_MIDGE (@AVFCMidge) reported

    @jodielouiseart @O2 They just have generally awful service. Could never get 5g in my house on either giffgaff or sky (both run on 02) but since I’ve moved over to EE I’ve had no trouble getting 5g just about everywhere I go. Best switch I ever made.

  • mr_shi2
    1 (@mr_shi2) reported

    My God must judge @O2. You people are stressing me with poor signal. This is the beginning of the end of our relationship.

  • sam10172910
    sam (@sam10172910) reported

    @O2 why is your signal so poor in #guildford? I have 4 bars of 4g signal, yet I can’t use mobile data until I’m 2 miles out of town and join a different mast. It’s been like this since I joined o2 a year ago. Lots of people on o2 report the same issue

  • HelenValliday5
    Helen Valliday (@HelenValliday5) reported

    @MarymoBelfast @O2 They up 2 everything some poor souls will fall for it.