O2

O2 Outage Report in Midsomer Norton, Bath and North East Somerset, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Midsomer Norton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Midsomer Norton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Midsomer Norton, Bath and North East Somerset, England 11/21/2025 05:15

November 21: Problems at O2

O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Midsomer Norton, Bath and North East Somerset, England

The most recent O2 outage reports came from the following cities: Bristol.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Phone
United KingdomBristol Internet
United KingdomBristol Phone
United KingdomBristol Phone
United KingdomBristol Phone
United KingdomTrowbridge Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Midsomer Norton, England

Latest outage, problems and issue reports in Midsomer Norton and nearby locations:

  • The80sBoy Lawrie The80sBoy 🎺🐕🇪🇺🕊 (@The80sBoy) reported from Bristol, England

    @O2 I'm really disappointed with O2 and your courier @DHLParcelUK. I upgraded my contract with you and asked for a delivery date of 05/03/20. I waited in all-day for nothing. I tried to contact DHL and didn't receive the courtesy of a returned call. Very poor service all-round.

  • KalvinSimmons Kalvin Simmons (@KalvinSimmons) reported from Bathford, England

    @O2 I have been with you for twenty years. Apparently, even though you have reduced my signal down to one bar rendering my phone useless, I just have to accept that and keep paying my monthly subscription whilst in contract. Can you explain to me how that is acceptable.

  • WebkinsWorld Ellen Stafford (@WebkinsWorld) reported from Midsomer Norton, England

    Had a lovely message from @Schofe - made my day. Feeling rough but not doing too bad. Just stressed that I have no broadband. My data isn’t going to be enough. Hoping @O2 can help me out!

  • iAmMissHollie Hollie Marie (@iAmMissHollie) reported from Kingswood, England

    @O2 I received a text offering free amazon music, I applied for it then got another text saying checks needed to be made and havent heard anything since. Please help.

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @O2 Ok. I can’t receive any calls on my watch without being connected to my phone. The watch is connected to the network.

  • rossjamesparker Ross Parker (@rossjamesparker) reported from Bishop Sutton, England

    @kelvinpapp @O2 Almost impossible to get through to traditional customer services at the moment with many businesses. I can understand lower staff due to the pandemic, but it’s still frustrating.

  • ukhack Andrew Hudson (@ukhack) reported from Bathford, England

    @JirwinArt @O2 I know how you feel. In the centre of Bath, O2 is horrendous. I managed to get their attention and had someone call me to tell me that they were aware of the network congestion and were working on it. I’ll be going to @EE as soon as I can

  • Ovonarx Otto von Arx (@Ovonarx) reported from Bathford, England

    @O2 when are you going to sort out your poor coverage in the Sw - Bath? It’s shocking ! After 15y with O2 I’m thinking changing networks ...

  • fi_q Fi Q - Quinntessentially 🌻 💜 (@fi_q) reported from Bristol, England

    @o2 I'm having issues calling anyone ....are there issues on the network? I can't call anyone to find out!

  • mattcardy Matt Cardy (@mattcardy) reported from Bathford, England

    Whenever I am in Bath o2 4G data speed is a slow as a snail? Any reason @O2?

  • MarcAitkenPhoto Marc Aitken (@MarcAitkenPhoto) reported from Bathford, England

    @O2 found out you’ve charged my 14 yr old son £120 for the last 2 months phone bill on a tariff that’s only £3 per month and was supposed to be capped last July so this could never happen again.. Turns out your agent capped my phone instead on an unlimited tariff? Over to you.

  • phoenixrainfit Phoenix L Rain (@phoenixrainfit) reported from Kingswood, England

    @O2 I'm trying to activate my SIM on my business account. The text service isnt working, the online sim swap is down and the business phoneline keeps cutting me off. Please help!

  • TimWorth1 τ!m ω0ɍ†ɧ (@TimWorth1) reported from Bristol, England

    I'm now with @giffgaff still using the @O2 so signal with them still be the same but no hidden and nasty price rises

  • Yippers Amy (@Yippers) reported from Bristol, England

    @Thistlemoon11 @O2 You’re a lot more patient than I am. Are you not tempted to join another network with better coverage and shorter timeframes to resolve network issues?

  • Yippers Amy (@Yippers) reported from Bristol, England

    @O2 must be having a bubble. No data or voice for the last few hours. I’ve been out and about in Bristol with others who are on O2 but they’ve not had any issues.

  • Gilly_76 Richard Giles (@Gilly_76) reported from Bristol, England

    @o2 can you help me activate my phone sim, I’ve rang countless times to no avail. Why is this so difficult.

  • teagle_anthony Anthony Teagle (@teagle_anthony) reported from Bristol, England

    @O2 been trying to get hold of help From customer help line but to no avail freeze billing now until we get back to work or come get your phone help people stay in touch until the crisis is over

  • NatalieBrereton Natalie Brereton (@NatalieBrereton) reported from Bristol, England

    @O2 with all due respect, your phone service is absolutely ******* horrendous. No 4G in Bristol although I live centrally and my phone constantly tells me I have no internet connection. It’s such bollocks considering how much I pay a month. @VodafoneUK can you help me?

  • mattcardy Matt Cardy (@mattcardy) reported from Holcombe, England

    @O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!

  • jm1967uk Justin Moore (@jm1967uk) reported from Bathford, England

    @O2 Your mobile coverage in Bath, Somerset is shockingly poor. You need to sort it out.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • machine_race race.against.the.machine (@machine_race) reported

    @O2 I have spent the last 1 hour on the phone to CS who cannot find my address as new customer. Online to paraphrase said business address and cannot process ?! Seems ridiculous as is very much a residential address and has been for 100s of years ?!!!

  • j1corange @j1corange (@j1corange) reported

    @O2 I can’t find the Bolt On “Standard Rates in our Euro Zone” I am in Greece with the partners network “Cosmote” but can’t access my data which is very annoying. I have therefore been forced into purchasing the “International” which is completely unfair! Any reply appreciated

  • ChrisHampele ChrisHampele (@ChrisHampele) reported

    @O2 your postcode checker for new accounts doesn't seem to work where the addresses are not numbers... eg TA20 3AD. TW20 0JR or KT13 0QG - can you please fix ASAP....

  • DylanJ84032224 DylanJ (@DylanJ84032224) reported

    @Ryeallen @WokeFisk @O2 Well that’s just stupid ini. I doubt I’ll be sunbathing where I live so I’ll obviously want to go abroad. So your point is completely wrong.

  • flavgough Yvonne, Countess of Upper Savoy 🇪🇺🇬🇧🇫🇷🇨🇭 (@flavgough) reported

    Hi there @O2 - I have a PAYG sim card (with credit on it) and it seems to have 'died'. I use it infrequently but I'm sure it was less than 6 months ago. Please could you help? Thanks!!

  • ChrisHampele ChrisHampele (@ChrisHampele) reported

    @O2 any chance of you acknowledging that it's not currently possible to order from your web site if you don't have a house number... postcodes with only names don't work... Please fix..! i have tried 5-6 postcodes now and all fail..

  • CannyAuldGyruum Abe (@CannyAuldGyruum) reported

    Hi @O2 my son has just updated his iPhone to ios16 and now can't connect to your network. His mobile data says he needs an update but the software is showing as being g up to date. Is there a fix for this?

  • speelingmstake Freya (@speelingmstake) reported

    @O2 Yep. That just says the network is fine. Which is what it always says. That doesn't change anything.

  • allyc375 Alison Cameron 🤍❤️🤍💙💛 (@allyc375) reported

    So angry I must get back to antiques progs. To make matters worse, my phone was lost when I was transported to A&E this week. @O2 will not replace it unless I pay over £200 so can only communicate via laptop. Means I can't phone 999 if I need help eg w dangerous neighbour.

  • lankylegohead Jason (@lankylegohead) reported

    @O2 joined your network over a week ago and it looks like your second attempt to port my number has failed…. How hard can it be really?!