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O2 Outage Report in Midsomer Norton, Bath and North East Somerset, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Midsomer Norton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Midsomer Norton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at O2

O2 is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Midsomer Norton, England

The most recent O2 outage reports came from the following cities: Bristol, and Trowbridge.

CityProblem TypeReport Time
Bristol Total Blackout 9 days ago
Bristol Total Blackout 17 days ago
Bristol Internet 17 days ago
Bristol Total Blackout 18 days ago
Bristol Phone 21 days ago
Trowbridge Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Midsomer Norton, England

Latest outage, problems and issue reports in Midsomer Norton and nearby locations:

  • Ovonarx
    Otto von Arx (@Ovonarx) reported from Bathford, England

    @O2 when are you going to sort out your poor coverage in the Sw - Bath? It’s shocking ! After 15y with O2 I’m thinking changing networks ...

  • phoenixrainfit
    Phoenix L Rain (@phoenixrainfit) reported from Kingswood, England

    @O2 I'm trying to activate my SIM on my business account. The text service isnt working, the online sim swap is down and the business phoneline keeps cutting me off. Please help!

  • teagle_anthony
    Anthony Teagle (@teagle_anthony) reported from Bristol, England

    @O2 been trying to get hold of help From customer help line but to no avail freeze billing now until we get back to work or come get your phone help people stay in touch until the crisis is over

  • fi_q
    Fi Q - Quinntessentially 🌻 💜 (@fi_q) reported from Bristol, England

    @o2 I'm having issues calling anyone ....are there issues on the network? I can't call anyone to find out!

  • rossjamesparker
    Ross Parker (@rossjamesparker) reported from Bishop Sutton, England

    @kelvinpapp @O2 Almost impossible to get through to traditional customer services at the moment with many businesses. I can understand lower staff due to the pandemic, but it’s still frustrating.

  • The80sBoy
    Lawrie The80sBoy 🎺🐕🇪🇺🕊 (@The80sBoy) reported from Bristol, England

    @O2 I'm really disappointed with O2 and your courier @DHLParcelUK. I upgraded my contract with you and asked for a delivery date of 05/03/20. I waited in all-day for nothing. I tried to contact DHL and didn't receive the courtesy of a returned call. Very poor service all-round.

  • BeardedCynic_
    Ben (@BeardedCynic_) reported from Dundry, England

    @O2 having real issues with your 02 recycle service. Sent my phone last tuesday, arrived at 02 recycle on thursday, heard nothing until late friday, it’s now tuesday of the week after and I’ve had a text informing me of an email that doesn’t exist

  • NathFerguson
    Nath (@NathFerguson) reported from Bristol, England

    @O2 is there any issues in BS1 area In bristol, can’t use and apps and internet is none existence

  • mattcardy
    Matt Cardy (@mattcardy) reported from Holcombe, England

    @O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!

  • KalvinSimmons
    Kalvin Simmons (@KalvinSimmons) reported from Bathford, England

    @O2 I have been with you for twenty years. Apparently, even though you have reduced my signal down to one bar rendering my phone useless, I just have to accept that and keep paying my monthly subscription whilst in contract. Can you explain to me how that is acceptable.

  • TheOfficialTom
    Tom Bradey (@TheOfficialTom) reported from Bathford, England

    @andy_roo90 @O2 Glad you’re not the only one... in Bath and at home I struggle to get any bloody signal. They’ve promised me a booster box but never materialised

  • ski_57
    Shane (@ski_57) reported from Bathford, England

    Helen is trying to download 1.8Mb on @O2 4G, It’s painful and still going even while I type this slowly. Just as bad as @EE slow poor signal quality everywhere. It’s almost as if a new service is coming 🤔 3 minutes and counting

  • mattcardy
    Matt Cardy (@mattcardy) reported from Bathford, England

    Whenever I am in Bath o2 4G data speed is a slow as a snail? Any reason @O2?

  • iAmMissHollie
    Hollie Marie (@iAmMissHollie) reported from Kingswood, England

    @O2 I received a text offering free amazon music, I applied for it then got another text saying checks needed to be made and havent heard anything since. Please help.

  • NatalieBrereton
    Natalie Brereton (@NatalieBrereton) reported from Bristol, England

    @O2 with all due respect, your phone service is absolutely ******* horrendous. No 4G in Bristol although I live centrally and my phone constantly tells me I have no internet connection. It’s such bollocks considering how much I pay a month. @VodafoneUK can you help me?

  • M_patrice_G
    Patrice (@M_patrice_G) reported from Bristol, England

    @O2 are there signal problems in bristol i havent been able to get signal for hours

  • TimWorth1
    τ!m ω0ɍ†ɧ (@TimWorth1) reported from Bristol, England

    I'm now with @giffgaff still using the @O2 so signal with them still be the same but no hidden and nasty price rises

  • Gilly_76
    Richard Giles (@Gilly_76) reported from Bristol, England

    @o2 can you help me activate my phone sim, I’ve rang countless times to no avail. Why is this so difficult.

  • NathFerguson
    Nath (@NathFerguson) reported from Bristol, England

    @O2 This is getting ridiculous every time I go into BS1 area of Bristol I get no signal and only 0.43mb data speed how am I meant to us fmy phone with that slow speed and u say u invest billions in the network yet I can only get 0.43mb so someone is lying I think #o2 #joke

  • NathFerguson
    Nath (@NathFerguson) reported from Kingswood, England

    @O2 this is getting ridiculous now 3 masts not working in Bristol sort it out kit

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • lilwil1408
    Elizabeth Williams (@lilwil1408) reported

    @O2 So I call and the only thing you can help me with on the phone is if I’ve got a fraud issue??

  • Calcifer1985
    Ian Hutchinsion (@Calcifer1985) reported

    Had a text msg of @O2 the other day asking if how likely I would recommended to a friend or relative, I scored them 0 Had a call today with a 'customer care expert' Please can I have an option @O2 to give you a score of -10?

  • havesq
    h sq (@havesq) reported

    @O2 Hi o2; just upgraded to a contract with you and my o2 pay as you go balance has not been transferred over even though my number has. I did ask for this to be done. Can you help please?

  • _EmmaJoanne
    Emma H (@_EmmaJoanne) reported

    @O2 Are you going to discount our bills then as we are paying for a service that you cannot guarantee?

  • chloeharriets
    Chloe ✨ (@chloeharriets) reported

    Hi @o2 my phone from you was supposed to arrive yesterday and it just didn’t. @dpd_support aren’t updating the tracking info - can you please help me out? I need my new phone.

  • DaveEwe
    Dave Urwin (@DaveEwe) reported

    @O2 Could I just ask if the SIM card in my talk as you go phone will support the bundle tariff or will I need a new sim?

  • jamieopinion
    Jamie (@jamieopinion) reported

    @O2 are offering an extra 40GB pm until July for both contract and PAYG customers. No redemption limit stated. Pretty decent from UK's largest network.

  • Jmessi_1
    Messi (@Jmessi_1) reported

    @O2 hi there I need help as been charged twice for Spotify and also need to cancel the Disney plus extra please can you get in contact as can’t yet through to any of your gurus

  • Ninnin_xo
    J🇩🇲 (@Ninnin_xo) reported

    @O2 my mobile data has just stopped working for no reason. I live in stratford east London. Is there a service problem?

  • jinglyballs1
    Dan (@jinglyballs1) reported

    @O2 literally the worst company to try and actually speak to someone