O2

O2 Outage Report in Patchway, South Gloucestershire, England

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Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Patchway, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Patchway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Patchway, South Gloucestershire, England 03/20/2025 14:55

March 20: Problems at O2

O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (20%)

    Internet (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Patchway, South Gloucestershire, England

The most recent O2 outage reports came from the following cities: Bristol and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Phone
United KingdomBristol Phone
United KingdomBristol Total Blackout
United KingdomBristol Phone
United KingdomBristol Phone
United KingdomBristol Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Patchway, England

Latest outage, problems and issue reports in Patchway and nearby locations:

  • KalvinSimmons Kalvin Simmons (@KalvinSimmons) reported from Bathford, England

    @O2 I have been with you for twenty years. Apparently, even though you have reduced my signal down to one bar rendering my phone useless, I just have to accept that and keep paying my monthly subscription whilst in contract. Can you explain to me how that is acceptable.

  • teagle_anthony Anthony Teagle (@teagle_anthony) reported from Bristol, England

    @O2 been trying to get hold of help From customer help line but to no avail freeze billing now until we get back to work or come get your phone help people stay in touch until the crisis is over

  • TimWorth1 τ!m ω0ɍ†ɧ (@TimWorth1) reported from Bristol, England

    I'm now with @giffgaff still using the @O2 so signal with them still be the same but no hidden and nasty price rises

  • iAmMissHollie Hollie Marie (@iAmMissHollie) reported from Kingswood, England

    @O2 I received a text offering free amazon music, I applied for it then got another text saying checks needed to be made and havent heard anything since. Please help.

  • phoenixrainfit Phoenix L Rain (@phoenixrainfit) reported from Kingswood, England

    @O2 I'm trying to activate my SIM on my business account. The text service isnt working, the online sim swap is down and the business phoneline keeps cutting me off. Please help!

  • NathFerguson Nath (@NathFerguson) reported from Bristol, England

    @O2 this is getting ridiculous every time I go into central Bristol I basically have no signal and I think why do I bother paying my bill if everyday I go into central Bristol I can’t even use my phone yet When u pay for a service u expect it not a half service 😞😞😞😞

  • 1ClubUtd1 1 Club Utd (@1ClubUtd1) reported from Bristol, England

    @O2 can’t believe you Discriminate against people with learning disabilities. I can’t drive ever so no need for d/licence and to scared to travel abroad so no passport. I was a loyal customer that will be joining @EE as they happy to help

  • fi_q Fi Q - Quinntessentially 🌻 💜 (@fi_q) reported from Bristol, England

    @o2 I'm having issues calling anyone ....are there issues on the network? I can't call anyone to find out!

  • NathFerguson Nath (@NathFerguson) reported from Bristol, England

    @O2 is there any issues in BS1 area In bristol, can’t use and apps and internet is none existence

  • M_patrice_G Patrice (@M_patrice_G) reported from Bristol, England

    @O2 are there signal problems in bristol i havent been able to get signal for hours

  • NathFerguson Nath (@NathFerguson) reported from Kingswood, England

    @O2 this is getting ridiculous now 3 masts not working in Bristol sort it out kit

  • jason_side Jason side (@jason_side) reported from Bristol, England

    @O2 Bs4 3dr you don't want to help, it's been like this for 6months now!! 🤬

  • Kaseymay07 Kasey Knight (@Kaseymay07) reported from Bristol, England

    @O2 I would just like to ask why my signal is so shocking, I can’t get signal anyware in my house or when I leave I rarely get signal. Is there a chance you could please check your signal systems as being in the Center of Bristol and having no signal is not customer satisfaction!

  • BeardedCynic_ Ben (@BeardedCynic_) reported from Dundry, England

    @O2 having real issues with your 02 recycle service. Sent my phone last tuesday, arrived at 02 recycle on thursday, heard nothing until late friday, it’s now tuesday of the week after and I’ve had a text informing me of an email that doesn’t exist

  • ski_57 Shane (@ski_57) reported from Bathford, England

    Helen is trying to download 1.8Mb on @O2 4G, It’s painful and still going even while I type this slowly. Just as bad as @EE slow poor signal quality everywhere. It’s almost as if a new service is coming 🤔 3 minutes and counting

  • NathFerguson Nath (@NathFerguson) reported from Bristol, England

    @O2 This is getting ridiculous every time I go into BS1 area of Bristol I get no signal and only 0.43mb data speed how am I meant to us fmy phone with that slow speed and u say u invest billions in the network yet I can only get 0.43mb so someone is lying I think #o2 #joke

  • 1ClubUtd1 1 Club Utd (@1ClubUtd1) reported from Bristol, England

    @o2 you put the phone down on me because I wanted to speak to shift leader. @Discrimination

  • BendyBill Bill Hendy (@BendyBill) reported from Frampton Cotterell, England

    @d2h2_ @O2 Although you’ve been giving me grief I can answer your question. Roaming will work in Spain subject to fair usage policy. Dependent on network, EE are best but Vodafone are good. You can buy a sim for €25 locally. All bars cafes have free WiFi.

  • TheOfficialTom Tom Bradey (@TheOfficialTom) reported from Bathford, England

    @andy_roo90 @O2 Glad you’re not the only one... in Bath and at home I struggle to get any bloody signal. They’ve promised me a booster box but never materialised

  • The80sBoy Lawrie The80sBoy 🎺🐕🇪🇺🕊 (@The80sBoy) reported from Bristol, England

    @O2 I'm really disappointed with O2 and your courier @DHLParcelUK. I upgraded my contract with you and asked for a delivery date of 05/03/20. I waited in all-day for nothing. I tried to contact DHL and didn't receive the courtesy of a returned call. Very poor service all-round.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Michael24553708 Michael (@Michael24553708) reported

    @O2 Yes, service on old sim. Put new sim in this afternoon at around 1.30. Haven't received anything, but was told when I signed up that the number would begin porting when I put the new sim card from o2 in my new iPhone

  • iamRaeSkye Valedictorian 📚👨🏾‍🎓 (@iamRaeSkye) reported

    @O2 I’ve been trying to contact you guys about my phone by calling but no one picks up, I’m being charged more for my device than what was agreed on…I’m not happy and hope someone can get back to me with this issue

  • InventOneCalm Viniam (@InventOneCalm) reported

    @SkyHelpTeam Thank you Jason for responding. I was moving to @O2 because you wouldn't offer me a decent offer and you don't give any rewards. O2 were offering both of those but have messed my new contract. Neither of you give a good signal. I don't know what to do.

  • Tytler_H Tytler 🌸 #justice4julian (@Tytler_H) reported

    @O2 I have had zero data for most of the day - 3G, 4G or 5G - it looks like many people have had this issue recently. What is going on?

  • pawseygirl Louisa ⭐️⭐️💙💙🏆 (@pawseygirl) reported

    @O2 The mast in my area is broken again

  • pidge199025 Ashley Cunningham (@pidge199025) reported

    @O2 Not helpful atall as per usual. I have done all of that multiple times and it is not recognising the phone number that we have with O2. Can you offer any useful help?

  • kristen_brenes Kristen Brenes (@kristen_brenes) reported

    Not only did @O2 support never get back to me in the 5 working days they had to respond, but they transferred me in literal circles, again for HOURS at a time while in a different branch as they were trying to help me get a working phone before I left the country, AGAIN.

  • jakey011 Danny Jakeman (@jakey011) reported

    @davidfromirl @O2 Getting picked up Monday, door to door replacement. @O2 still haven’t acknowledged this tweet. Guess there customer service skills are as good as phone grading.

  • kristen_brenes Kristen Brenes (@kristen_brenes) reported

    I had got with my new contract from @O2 because the battery life is extremely poor, and I wanted to use the switch up plan, that I pay for. I pre-ordered a new phone more than a month in advance because I was leaving the country for 5 weeks.

  • 23Newms Alex Newman (@23Newms) reported

    I've been a customer of @O2 for 2 decades, never once owned an iPhone, but yet their "Handpicked" deal for me was an iPhone 14. 🙄. Just admit you're forced to promote those phones and stop being knobs.