O2 Outage Report in Patchway, South Gloucestershire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Patchway, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Patchway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (29%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Patchway, South Gloucestershire, England
The most recent O2 outage reports came from the following cities: Avonmouth and Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Bristol |
Phone | |
| Bristol |
Phone | |
| Bristol |
Internet | |
| Bristol |
Phone | |
| Bristol |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Patchway, England
Latest outage, problems and issue reports in Patchway and nearby locations:
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Amy
(@Yippers) reported
from
Bristol, England
@Thistlemoon11 @O2 You’re a lot more patient than I am. Are you not tempted to join another network with better coverage and shorter timeframes to resolve network issues?
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Matt Cardy
(@mattcardy) reported
from
Bathford, England
Whenever I am in Bath o2 4G data speed is a slow as a snail? Any reason @O2?
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@O2 Ok. I can’t receive any calls on my watch without being connected to my phone. The watch is connected to the network.
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Marc Aitken
(@MarcAitkenPhoto) reported
from
Bathford, England
@O2 found out you’ve charged my 14 yr old son £120 for the last 2 months phone bill on a tariff that’s only £3 per month and was supposed to be capped last July so this could never happen again.. Turns out your agent capped my phone instead on an unlimited tariff? Over to you.
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Mike Rodwell
(@mbrodwell) reported
from
Hambrook, England
@O2 I have been plagued by cold calls from you guys of late offering a discount on my service. I don’t even have a contract with you! Today, exasperated, I requested my number be removed from your list and that I was pissed off receiving these calls. I was told to “**** off”
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Ben White
(@Ben_Chalky) reported
from
Yate, England
Great service from @O2 sales team on here - thank you! But annoyingly come to pick up the phone and told that #iphone12 doesn’t come with a charging plug. “That’s ok,” I said, “we have loads at home.” Ah no, you’ll need the USB-C style sir.” Wtf. So need to buy a plug. What?!
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Sam Machin
(@sammachin) reported
from
Cleeve, England
@hardillb @O2 What’s the project? I think @tarim8 was running a lorawan network as part of Bristol wireless
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Angel Eyes #FBPE 🇪🇺🏳️🌈🏳️⚧
(@DollyDeluxe) reported
from
Patchway, England
@NadineDorries @virginmedia @O2 And that is why you are known as the most stupid MP ever
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Amy
(@Yippers) reported
from
Bristol, England
@O2 must be having a bubble. No data or voice for the last few hours. I’ve been out and about in Bristol with others who are on O2 but they’ve not had any issues.
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Fi Q - Quinntessentially 🌻 💜
(@fi_q) reported
from
Bristol, England
@o2 I'm having issues calling anyone ....are there issues on the network? I can't call anyone to find out!
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Anthony Teagle
(@teagle_anthony) reported
from
Bristol, England
@O2 been trying to get hold of help From customer help line but to no avail freeze billing now until we get back to work or come get your phone help people stay in touch until the crisis is over
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τ!m ω0ɍ†ɧ
(@TimWorth1) reported
from
Bristol, England
I'm now with @giffgaff still using the @O2 so signal with them still be the same but no hidden and nasty price rises
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Court✨
(@courttttxxo) reported
from
Avonmouth, England
Why does @O2 make it impossible to end your contract with them? I don’t need airtime on my iPad anymore & it’s been paid off for like a year but for the life of me I can’t cancel it anyway 🥴
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Andrew Hudson
(@ukhack) reported
from
Bathford, England
@JirwinArt @O2 I know how you feel. In the centre of Bath, O2 is horrendous. I managed to get their attention and had someone call me to tell me that they were aware of the network congestion and were working on it. I’ll be going to @EE as soon as I can
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Phoenix L Rain
(@phoenixrainfit) reported
from
Kingswood, England
@O2 I'm trying to activate my SIM on my business account. The text service isnt working, the online sim swap is down and the business phoneline keeps cutting me off. Please help!
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Natalie Brereton
(@NatalieBrereton) reported
from
Bristol, England
@O2 with all due respect, your phone service is absolutely ******* horrendous. No 4G in Bristol although I live centrally and my phone constantly tells me I have no internet connection. It’s such bollocks considering how much I pay a month. @VodafoneUK can you help me?
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Otto von Arx
(@Ovonarx) reported
from
Bathford, England
@O2 when are you going to sort out your poor coverage in the Sw - Bath? It’s shocking ! After 15y with O2 I’m thinking changing networks ...
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Hollie Marie
(@iAmMissHollie) reported
from
Kingswood, England
@O2 I received a text offering free amazon music, I applied for it then got another text saying checks needed to be made and havent heard anything since. Please help.
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Justin Moore
(@jm1967uk) reported
from
Bathford, England
@O2 Your mobile coverage in Bath, Somerset is shockingly poor. You need to sort it out.
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Richard Giles
(@Gilly_76) reported
from
Bristol, England
@o2 can you help me activate my phone sim, I’ve rang countless times to no avail. Why is this so difficult.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rolyat K
(@Tiswas1968) reported
@O2 why are you telling me my login email isnt valid when its still in use when I try to log in to My O2 app? Its been my log in address for ages!! Is this because I left virginmedia and went elsewhere?
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Ant Rigby
(@Riggers_80) reported
@O2 @virginmedia your mobile phone customer service is absolutely shocking
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v
(@xvi0letx2003) reported
@O2 I am currently having financial difficulties and struggling to pay my phone bill. I have been trying to contact you since mid December on the phone and via the app and neither will work as I spend all day waiting and no one gets back to me. Please help. #O2
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Yeti
(@yetiayrshore) reported
from
Loans, Scotland
@O2 why has your “my o2” app decided to stop working and wants a new login? It’s always just worked when not on WiFi. I have now somehow accidentally linked my mother’s Virgin media account to my o2 account just trying to log in!
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Malcolm Setton
(@malcolmsetton) reported
@O2_HL_ Will that include looking at the data breach and you emailing me another customer name and address and my contract going to their email TWICE! Looks like he is a employee of @UKCivilService so well done @O2
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Pete
(@Pete2otd) reported
@O2 Subject Access Request. All call recordings between me and your customer service team from 30th Dec 2025 to 2nd Jan 2026.
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Gareth Marshman
(@garethmarshman) reported
@O2 @Support_O2Help Why can you never get straight answers from O2. Been chasing up a refund for nearly £1,000 and they blame the bank for the Cheque declining. You’re the company that has issued the cheque due to staff not doing their job probably and cancelling contract.
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ashley
(@malt_11) reported
So are @O2 the worst service experienced ever
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Shiv Andrews
(@shiv_andrews) reported
@O2 I need help, being charged for something returned to you in June! new phone returned to you as it didn’t work, no replacement sent so cancelled contract, now receiving debt letters and affecting my credit rating.ive rung over 50 times! And still got no where
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Twisted76
(@Twisted7611) reported
@O2 your customer services in a different country is rubbish why move them to a country that doesnt even speak english and can only answer every 5 mins my phone going back and cancel this shitshow