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O2 outages and service status in Patchway, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Patchway, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout.
  • 100% Total Blackout (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Patchway, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Patchway, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 20: Problems at O2

O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Patchway, England

The most recent O2 outage reports came from the following cities: Bristol.

CityProblem TypeReport Time
Bristol Total Blackout 25 days ago
Bristol Total Blackout 1 month ago
Bristol Internet 1 month ago
Bristol Total Blackout 1 month ago
Bristol Phone 1 month ago
Bristol Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Patchway, England

Latest outage, problems and issue reports in Patchway and nearby locations:

  • MalcBoughey1976
    malcolm boughey (@MalcBoughey1976) reported from Filton, England

    @o2 had no service since Sunday. WiFi works fine but unable to ring - text - no 4G.

  • Ovonarx
    Otto von Arx (@Ovonarx) reported from Bathford, England

    @O2 when are you going to sort out your poor coverage in the Sw - Bath? It’s shocking ! After 15y with O2 I’m thinking changing networks ...

  • ski_57
    Shane (@ski_57) reported from Bathford, England

    Helen is trying to download 1.8Mb on @O2 4G, It’s painful and still going even while I type this slowly. Just as bad as @EE slow poor signal quality everywhere. It’s almost as if a new service is coming 🤔 3 minutes and counting

  • teagle_anthony
    Anthony Teagle (@teagle_anthony) reported from Bristol, England

    @O2 been trying to get hold of help From customer help line but to no avail freeze billing now until we get back to work or come get your phone help people stay in touch until the crisis is over

  • 1ClubUtd1
    1 Club Utd (@1ClubUtd1) reported from Bristol, England

    @O2 can’t believe you Discriminate against people with learning disabilities. I can’t drive ever so no need for d/licence and to scared to travel abroad so no passport. I was a loyal customer that will be joining @EE as they happy to help

  • Ben_Chalky
    Ben White (@Ben_Chalky) reported from Yate, England

    Great service from @O2 sales team on here - thank you! But annoyingly come to pick up the phone and told that #iphone12 doesn’t come with a charging plug. “That’s ok,” I said, “we have loads at home.” Ah no, you’ll need the USB-C style sir.” Wtf. So need to buy a plug. What?!

  • fi_q
    Fi Q - Quinntessentially 🌻 💜 (@fi_q) reported from Bristol, England

    @o2 I'm having issues calling anyone ....are there issues on the network? I can't call anyone to find out!

  • Gilly_76
    Richard Giles (@Gilly_76) reported from Bristol, England

    @o2 can you help me activate my phone sim, I’ve rang countless times to no avail. Why is this so difficult.

  • Yippers
    Amy (@Yippers) reported from Bristol, England

    @Thistlemoon11 @O2 You’re a lot more patient than I am. Are you not tempted to join another network with better coverage and shorter timeframes to resolve network issues?

  • _kyleregannn
    Kyle Regan (@_kyleregannn) reported from Bathford, England

    @O2 I wanted to bring this to your attention. I have been a customer with o2 all my life but because of my experience in the bath o2 branch with James I am moving to a different company! His customer service was horrendous and he was very rude! I can go into more info if needed!

  • BendyBill
    Bill Hendy (@BendyBill) reported from Frampton Cotterell, England

    @d2h2_ @O2 Although you’ve been giving me grief I can answer your question. Roaming will work in Spain subject to fair usage policy. Dependent on network, EE are best but Vodafone are good. You can buy a sim for €25 locally. All bars cafes have free WiFi.

  • NathFerguson
    Nath (@NathFerguson) reported from Bristol, England

    @O2 is there any issues in BS1 area In bristol, can’t use and apps and internet is none existence

  • BeardedCynic_
    Ben (@BeardedCynic_) reported from Dundry, England

    @O2 having real issues with your 02 recycle service. Sent my phone last tuesday, arrived at 02 recycle on thursday, heard nothing until late friday, it’s now tuesday of the week after and I’ve had a text informing me of an email that doesn’t exist

  • NathFerguson
    Nath (@NathFerguson) reported from Kingswood, England

    @O2 this is getting ridiculous now 3 masts not working in Bristol sort it out kit

  • lelebodenham
    leanne bodenham (@lelebodenham) reported from Magor, Wales

    @BLapham_8 @O2 All day yesterday and today I’ve had problems x

  • ChrisEdgerley
    Chris Edgerley (@ChrisEdgerley) reported from Bristol, England

    You’re phone signal in #Bristol @O2 is shocking! #nothappy #thinkingofleaving

  • MarcAitkenPhoto
    Marc Aitken (@MarcAitkenPhoto) reported from Bathford, England

    @O2 found out you’ve charged my 14 yr old son £120 for the last 2 months phone bill on a tariff that’s only £3 per month and was supposed to be capped last July so this could never happen again.. Turns out your agent capped my phone instead on an unlimited tariff? Over to you.

  • NatalieBrereton
    Natalie Brereton (@NatalieBrereton) reported from Bristol, England

    @O2 with all due respect, your phone service is absolutely ******* horrendous. No 4G in Bristol although I live centrally and my phone constantly tells me I have no internet connection. It’s such bollocks considering how much I pay a month. @VodafoneUK can you help me?

  • ShaneMcC
    Shane McCracken (@ShaneMcC) reported from Bathford, England

    @O2 The problem is that your DNS server at 87.194.0.51 for some reason does not resolve the domain. You’re not showing the site, rather than blocking it.

  • sammachin
    Sam Machin (@sammachin) reported from Cleeve, England

    @hardillb @O2 What’s the project? I think @tarim8 was running a lorawan network as part of Bristol wireless

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Lauren_Rachael1
    ⚓️ Lauren Hall🍉🐝 (@Lauren_Rachael1) reported

    @O2 are the shittest network company ever! Can’t even get any signal in my own home! I’m expected to pay over £100 a month for **** all! If there was an emergency nobody could get hold of me.

  • Ash42055
    Rebecca Ashcroft (@Ash42055) reported

    @O2 I can’t believe I have spent over 2 hours in the last 3 days to customer service team to sort out my airtime plan for my new watch which was cancelled by an advisor by accident on Tuesday. Still no answers and still no airtime plan for my watch. Customer service is rubbish.

  • DelBoy80s
    Rugbybloke 🇪🇪 🏴󠁧󠁢󠁥󠁮󠁧󠁿🌹 (@DelBoy80s) reported

    @RedRosesRugby @O2 How poor was that play, u14s at best.

  • Hey_Judexx
    ✨Hey_Jude ⫩✨ (@Hey_Judexx) reported

    @nikkiwba @O2 I’ve had a problem with them since January. been a customer for ?30? Years. Ordered new phone in Jan. not delivered. They’re charging me for it. Every time I phone I have to go through the whole story. many phone calls. One was 2 hrs and a couple of others for a hour or more

  • julie_phee61742
    Julie Phee (@julie_phee61742) reported

    @O2 shocking on a phone for over 40mins to cancel contract. #noonehasaclue how to help

  • pb1982
    PB1982 (@pb1982) reported

    @O2 @MikeModelsky lol sorry! Your service is appalling!

  • GaryGoodson18
    Gary Goodson (@GaryGoodson18) reported

    @O2 And your live chat is not working

  • macca2002
    bernie mcneill (@macca2002) reported

    @O2 any update on failed price claim code for M&S, been nearly a week with no resolution. #Priority Monday, extremely disappointed

  • ronak_malde
    Ronnie (@ronak_malde) reported

    @O2 I am writing to urgently seek clarification regarding a refund that was due to be credited to my bank account. The refund was initiated on May 9, 2026, and I was informed that the funds would arrive within 3-5 business days. As of today, the money has still not been returned to my account. My experience with your customer service channels thus far has been incredibly frustrating. The primary reason I chose to migrate to another carrier was due to poor service, and this current delay only confirms that I made the right decision. Given the lack of flexibility and the difficulties I have faced, I can no longer recommend your services to others. If you feel that you have it in your heart to give me back my refund, please reach out. If not, have a meal at Wagamamas on me!

  • xkatlynm
    Katlyn (@xkatlynm) reported

    @O2 hi there i need help, i have an additional charge of £9.99 on my bill however it will not let me view my bill and keeps asking me to sign in with a email link which i have done multiple times however it is still not letting me view my bill.