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O2

O2 Outage Report in Clevedon, North Somerset, England

Why is my O2 service not working?

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Clevedon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Clevedon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Clevedon, England

The most recent O2 outage reports came from the following cities: Bristol, and Newport.

CityProblem TypeReport Time
Bristol Total Blackout 7 days ago
Bristol Total Blackout 15 days ago
Bristol Internet 16 days ago
Bristol Total Blackout 16 days ago
Bristol Phone 19 days ago
Bristol Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Clevedon, England

Latest outage, problems and issue reports in Clevedon and nearby locations:

  • Taxiboi3583
    Adam Smith #BlackLivesMatter (@Taxiboi3583) reported from Beechwood, Wales

    @O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?

  • Gilly_76
    Richard Giles (@Gilly_76) reported from Bristol, England

    @o2 can you help me activate my phone sim, I’ve rang countless times to no avail. Why is this so difficult.

  • STJonesx
    S T Jones (@STJonesx) reported from Alway, Wales

    Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻

  • Yippers
    Amy (@Yippers) reported from Bristol, England

    @O2 must be having a bubble. No data or voice for the last few hours. I’ve been out and about in Bristol with others who are on O2 but they’ve not had any issues.

  • courttttxxo
    Court✨ (@courttttxxo) reported from Avonmouth, England

    Why does @O2 make it impossible to end your contract with them? I don’t need airtime on my iPad anymore & it’s been paid off for like a year but for the life of me I can’t cancel it anyway 🥴

  • NatalieBrereton
    Natalie Brereton (@NatalieBrereton) reported from Bristol, England

    @O2 with all due respect, your phone service is absolutely ******* horrendous. No 4G in Bristol although I live centrally and my phone constantly tells me I have no internet connection. It’s such bollocks considering how much I pay a month. @VodafoneUK can you help me?

  • rich_t1977
    Rich!! (@rich_t1977) reported from Weston-super-Mare, England

    @O2 Poor customer service again!!! Can’t get hold of anyone and just going round in circles on there so called, help, pages!!!

  • STJonesx
    S T Jones (@STJonesx) reported from Alway, Wales

    When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!

  • STJonesx
    S T Jones (@STJonesx) reported from Alway, Wales

    3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳

  • sammachin
    Sam Machin (@sammachin) reported from Cleeve, England

    @hardillb @O2 What’s the project? I think @tarim8 was running a lorawan network as part of Bristol wireless

  • _Shafleek
    Buttercup🧚🏾. (@_Shafleek) reported from Bristol, England

    o2 need to be refunding me some money or taking money off my next phone bill because my signal has not been working all day 😒 @O2

  • uncriticalsimon
    Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales

    @jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)

  • Codingwolf
    Codewolf (@Codingwolf) reported from Bristol, England

    Hey @O2 I get approx 12 texts a day from you with the message "Sorry, your number doesn't support Visual Voicemail, so we can't set it up yet. Please contact your service provider for help." 4 while typing this tweet.... Knock it off!!

  • Garethbird85
    gareth bird (@Garethbird85) reported from Newport, Wales

    @O2 can someone from customer service contact me please

  • rossjamesparker
    Ross Parker (@rossjamesparker) reported from Bishop Sutton, England

    @kelvinpapp @O2 Almost impossible to get through to traditional customer services at the moment with many businesses. I can understand lower staff due to the pandemic, but it’s still frustrating.

  • Yippers
    Amy (@Yippers) reported from Bristol, England

    @Thistlemoon11 @O2 You’re a lot more patient than I am. Are you not tempted to join another network with better coverage and shorter timeframes to resolve network issues?

  • cymboi
    MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales

    @virginmedia @O2 Why is your Hotspot so poor? Never connects!

  • tweetkattweet
    Kathryn (@tweetkattweet) reported from Weston-super-Mare, England

    @O2 hi, I’ve been waiting for a SIM card to be delivered for over a week, tried speaking to your support people who wanted the code they’d sent to the phone which I couldn’t give them as I don’t have the phone! So frustrating

  • cymboi
    MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales

    @O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?

  • fi_q
    Fi Q - Quinntessentially 🌻 💜 (@fi_q) reported from Bristol, England

    @o2 I'm having issues calling anyone ....are there issues on the network? I can't call anyone to find out!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • fifiRoo
    Fiona Rooney (@fifiRoo) reported

    @O2 Surely that is down to you to chase? You sent it with that courier not me, I don't know what courier you used! Why am I wasting my time chasing them? I sent you a perfect phone and that's how it got returned!!

  • turnayom
    MJ (@turnayom) reported

    @O2 I’m highly disappointed with the service atm I have work to be doing and I can’t make calls because the service is so bad I need to find a new network provider at this point because now you people are just blocking my blessing .....

  • alvarottlll
    Álvaro de la Torre (@alvarottlll) reported

    Lovely gift from @O2 after asking them if using it abroad for long time because of covid would be a problem. What option do I have? I can’t get back to the UK, and you guys want to charge extra for using my phone!

  • fedupfish
    missy (@fedupfish) reported

    @o2 thanks for sending me default notices for a fraudulent account set up in my name - and thanks for refusing to put me through to your fraud dept. Crappy service. And thanks for obs not doing due diligence when it came to setting up the accounts in the first place. Sloppy

  • sarahbb1
    Sarah BB (@sarahbb1) reported

    Regular travelers which network do you use @O2 are freaking terrible and I’m tired of fighting to keep my phone on while travelling. Which network doesn’t auto stop your phone when roaming leaving you stranded on the reg? #travel #phone

  • alteredattitude
    Paul Stanley (@alteredattitude) reported

    @O2 Hi O2, I’m trying to access your chat function in order to sort out some issues with my account. This function seems now to have become well hidden on your website. Any clues..?

  • LiamDMiles
    Liam Miles (@LiamDMiles) reported

    @O2 for no reason, it appears that my SIM has been barred. I can't connect to a chat to get assistance, and am unable to make phone calls to speak with customer service, and I need my phone. Please help ASAP! #WhatCustomerService #Barred

  • smithie84
    Liam Smith (@smithie84) reported

    Is @O2 down nationwide or is it just my phone that's decided to suddenly not work at all ?

  • mollyannreeson
    mollyann (@mollyannreeson) reported

    Honestly @O2 are useless. Been on the phone to them with problems for 3 weeks, multiple times a week😡😡 then to get through to someone today is a nightmare!!

  • wrightyp1988
    Ian Wright (@wrightyp1988) reported

    Morning @O2 hope you are all well. Can you please explain why you are telling everyone you are the best network in the uk when I can barely get a signal in the middle of bracknell town centre as 4g is non existent here