O2 Outage Report in Panteg, Torfaen County Borough, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Panteg, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Panteg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Panteg, Torfaen County Borough, Wales
The most recent O2 outage reports came from the following cities: Cardiff, Blackwood, Newport, Caerphilly, Cwmbran and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Total Blackout | |
| Blackwood |
Phone | |
| Newport |
Phone | |
| Caerphilly |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Panteg, Wales
Latest outage, problems and issue reports in Panteg and nearby locations:
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The Dwyer Identify (F)
(@StephenADwyer) reported
from
Caerleon, Wales
@O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Pontnewydd, Wales
@SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44
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Paige🧚🏻♀️🌸
(@paigebuckingham) reported
from
Cardiff, Wales
Anyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!
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Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
There is always some kind of problem with my @O2 order. Its even more frustrating seeing on here people have just walked into the store and been able to collect the phone without the relevant email saying its ready to collect. How do they know they are distributing the right
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Nathan Barrett
(@nathanbarrett76) reported
from
Usk, Wales
@O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim
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S H A N I C E
(@flowersshanice) reported
from
Cardiff, Wales
Hi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.
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Diana Waldron
(@Waldron_Diana) reported
from
Cardiff, Wales
@O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment
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Big Dog
(@BigDogWrestler) reported
from
Newport, Wales
@Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.
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Callum Crowley
(@callumcrowley) reported
from
Liswerry, Wales
@O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic
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Callum Crowley
(@callumcrowley) reported
from
Liswerry, Wales
@O2 customer service are an absolute joke - can’t wait to change my provider #pathetic
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.
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Clare Osborne Jones
(@clareoj) reported
from
Cardiff, Wales
@O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service
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Mark Elliott🏴🇪🇺
(@gwelfor57) reported
from
Cardiff, Wales
@O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.
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Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
Also when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔
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Cez 🏴
(@catlady_cez) reported
from
Cardiff, Wales
@O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?
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Big Dog
(@BigDogWrestler) reported
from
Newport, Wales
@Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.
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Oliver City Dog
(@BCFCOLIVERDOG) reported
from
Cardiff, Wales
@JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃
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FGE ⚡️
(@fgethearies) reported
from
Cardiff, Wales
Anyone else on @O2 ? My signal keeps cutting in and out 😩
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Beth
(@bethanjane22) reported
from
Cardiff, Wales
When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬
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Ieuan-Rhys Beal
(@ieuanbeal15) reported
from
Cardiff, Wales
@O2 your live chat service is garbage. 15
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Truffles
(@wine_oasis) reported
@CarphoneIE @O2 Carphone W do you offer in Herts, London North (Barnet) O2 ? I have now had this issue many times this year with no explanation and still waiting now
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DAPZTV
(@DAPZTV) reported
@EE is the worst network for consumers . Over charging . And doing the most to keep people on their network. If you press 4 on 150 to say you want to leave . They purposely put you on hold. Hoping you will put the phone down @o2 is definitely the way forward .
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Bob Martin
(@smegbert_bob) reported
@O2 Unfortunately not. I got mixed up with names ans passwords when signing up to Virgin and O2 on the same call, so I’m actually not sure of these, can you help please?
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Karla
(@KarlaKgregg) reported
@O2 I urgently need your help your support don’t answer the phone and you have barred my phone 4 times since Saturday for no reason!!!!!!! As soon as I get through am leaving your shambles of a company
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Truffles
(@wine_oasis) reported
@O2 #o2 again the mast has gone down , this has happened numerous times where I cannot receive or make calls The are is Barnet, Herts, EN5
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Lauren Brady
(@LaurenB07301081) reported
@O2 Had no internet since this morning - had to stand in the cold for 1.5 hours to borrow a local supermarkets wifi. Called o2 customer service and they say ‘wait it out’. Also returned home and no signal at all. Require Internet and signal for my job. Not good enough.
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Penalty Fare Support
(@penaltyfare) reported
@O2 @SkyUK both my personal phone (Sky) and my work phone (o2 enterprise and MTPAS level 12) have lost network. “PDP authentication failure”. Obvs me having working railway phone is critical.
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Neil Nutbeam 🏴🇬🇧
(@NeilNutbeam) reported
@O2 Yea the phone has the latest update, just got the phone, I’m not running duel sim. Yes it does connect and also get a weird message on txt messages sometimes aswell about number no longer valid, but it is. But I’ve never had that before. What does it mean.
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DJ Paradigm
(@deejayparadigm) reported
@VMO2News So should I be bumped up a level to 1Gb as I’m an @O2 mobile customer?
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Lisa Russell
(@sneakypigeon35) reported
@O2 I've been trying to contact you all day and can't get past the automated system. How can I speak to a person. I've been waiting on a promised call back for 7 days. I'm paying for a broken service. Help me!!!