O2 Outage Report in Panteg, Torfaen County Borough, Wales
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Panteg, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Panteg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 08: Problems at O2
O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (25%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Panteg, Torfaen County Borough, Wales
The most recent O2 outage reports came from the following cities: Abertillery and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Abertillery |
Phone | |
| Cardiff |
Phone | |
| Abergavenny |
Internet | |
| Blackwood |
Total Blackout | |
| Cardiff |
Phone | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Panteg, Wales
Latest outage, problems and issue reports in Panteg and nearby locations:
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susan denner
(@DennerSusan) reported
from
Cardiff, Wales
@O2 Customer service shocking! No service on phone since 24th May, SIX calls made to your call centre to resolve issue - now being told to wait for
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Mark Elliott🏴🇪🇺
(@gwelfor57) reported
from
Cardiff, Wales
@O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
What is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2
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FGE ⚡️
(@fgethearies) reported
from
Cardiff, Wales
Anyone else on @O2 ? My signal keeps cutting in and out 😩
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S T Jones
(@STJonesx) reported
from
Alway, Wales
When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!
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S H A N I C E
(@flowersshanice) reported
from
Cardiff, Wales
@O2 @Gropinvillain In all these years I’ve been with @O2 I’ve never ever had nothing for bro g a loyal customer, maybe it’s time I cha he networks after my contract is finished!!
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👑Immy👑
(@ImogensMind) reported
from
Blackwood, Wales
@O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(1/3) Sad to say that @O2 are now trying to charge me for a service never used, when I cancelled a mis-sold contract within the 14-day cooling-off period. Almost two months later they're now saying they're going to charge me a late payment fee, plus the bill...
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.
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Hayley
(@Hayeley) reported
from
Cwmbran Central, Wales
@O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks
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Cez 🏴
(@catlady_cez) reported
from
Cardiff, Wales
@O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact.
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
This weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder
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gareth bird
(@Garethbird85) reported
from
Newport, Wales
@O2 can someone from customer service contact me please
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Bristol Oli
(@BristolOli) reported
from
Cardiff, Wales
@BS3Rob @O2 Glad it wasn’t just me - No signal anywhere near the ground
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S T Jones
(@STJonesx) reported
from
Alway, Wales
3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳
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Nathan Barrett
(@nathanbarrett76) reported
from
Usk, Wales
@O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim
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Clare Osborne Jones
(@clareoj) reported
from
Cardiff, Wales
@O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.
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S T Jones
(@STJonesx) reported
from
Alway, Wales
Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kier Darby
(@KierDarby) reported
@O2 what's going on with your 3G network? When my phone drops from 4G to 3G the service doesn't just slow down, it dies completely.
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Ben Harvey
(@Ben1988Harvey) reported
@wwfcscott I have exactly the same issue mate. I’m with @O2 and unless I’m on Wi-Fi or 5G ( sometimes 4G ) my phone may as well be turned off.
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Wendy
(@MrsE29) reported
@O2 You having a laugh! Been trying to get working service since I moved from vodaphone last February…worst thing I ever done.
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ਹਰਜ
(@Harjieeee) reported
@O2 Is the signal going to improve with a new phone? I think not!
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Ian Gianni 🐟 🇺🇦🇪🇺🇮🇹 🇬🇧 🇺🇦
(@IanGianni) reported
@MartinSLewis I quite like the @O2 contracts paying separately for the phone and service, but I constantly get far worse signal than my wife on Vodafone, especially at home where I need to be near a window, so I may have to change as soon as expire.
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Paul Woodroffe
(@PaulWoodroffe2) reported
@O2 hello, I keep recv'g msgs fm u saying "our network is busy in yr area, our engs r aware & working 2 make it better" it appears u r not doing anything or u wouldn't keep sending these msgs. Please explain, don't just ignore me. RG426BG
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𝙎𝙩𝙪
(@Sickpillow) reported
@O2 do you employ people to call customers from mobile numbers to speak about promotions then when i say not interested then they put the phone down? Or is it dodgy?
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🐀🌻🌻🌻😷💖 Millie Fiore 🌺🐄🕷️🌳
(@MillieFiore) reported
@O2 Was down to 3G, again. Now buffering at 4G. It isn’t the building; it can work quickly: it just isn’t.
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Chris
(@iamchris20200) reported
@O2 @GreggsOfficial local Greggs say their scanner is broken so I can’t redeem any priority rewards! I asked them to type in the numbers under the QR code but they said that doesn’t work. Is there another way to redeem? Very frustrating!
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Favyarr ✨
(@favyarr) reported
@ben_whiteley @GooglePlay @O2 Have you tried connecting hack_tech100 on his on instagram he can help you recover your hacked or disable account back