O2 Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (56%)
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Internet (23%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent O2 outage reports came from the following cities: Pentyrch, Cardiff, Pontypool and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Pentyrch |
Phone | |
| Pentyrch |
Phone | |
| Pentyrch |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
TV | |
| Cardiff |
Total Blackout |
Community Discussion
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O2 Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
This weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
What is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2
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Shaunalj
(@Shaunalj93) reported
from
Ferndale, Wales
I need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(2/4) ...from @o2 dated TWO DAYS after the issue was, I was told, cleared up. A call to #O2 #AccessForYou this afternoon shows the issue is cleared up and the letters are auto-generated because payments can take up to 48hrs to register with O2...
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact.
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Nick Thorogood
(@nopantsuk) reported
from
Llanharan, Wales
@O2 my number should be ported to you today that I requested yesterday morning. I’ve had no confirmation texts or emails though and number still on old network. Any ideas?
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Lea French
(@Lea_May_) reported
from
Cardiff, Wales
@O2 don't recommend upgrading with o2. Terrible service, can't speak to anyone on the phone and waited for over a week for my delivery that was due on Monday!
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Bristol Oli
(@BristolOli) reported
from
Cardiff, Wales
@BS3Rob @O2 @WBA Been horrendous for weeks - Can’t complete a call without having to call back numerous times - BS3 probably the worst of them all but M4 corridor from Cardiff to Bristol is a close second
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
30 mins on hold to @O2 customer services, spoke to an agent who has now put me on hold to speak to transfer me to #CustomerServices...so God knows who the hell I got through to 🙄😡 #FirstWorldProblems
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Jay Kelly
(@JaeyKelly) reported
from
Bridgend, Wales
@O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.
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susan denner
(@DennerSusan) reported
from
Cardiff, Wales
@O2 Customer service shocking! No service on phone since 24th May, SIX calls made to your call centre to resolve issue - now being told to wait for
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
If it wasn't for all the free benefits I got with @O2 Priority, I'd ditch them. Their #CustomerService is abysmal. It's like being in some weird kind of abusive relationship: "we'll treat you like **** but give you lots of free stuff so you'll want to stay with us" 🙄😡
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Bristol Oli
(@BristolOli) reported
from
Cardiff, Wales
@BS3Rob @O2 Glad it wasn’t just me - No signal anywhere near the ground
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Divya
(@divyaparikh_) reported
from
Cardiff, Wales
@O2 Thanks for all the help @O2! Just got a call saying matter has been resolved.
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S H A N I C E
(@flowersshanice) reported
from
Cardiff, Wales
@O2 @Gropinvillain In all these years I’ve been with @O2 I’ve never ever had nothing for bro g a loyal customer, maybe it’s time I cha he networks after my contract is finished!!
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👑Immy👑
(@ImogensMind) reported
from
Blackwood, Wales
@O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?
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Eddy 🏴
(@ChrisEddy_7) reported
from
Cardiff, Wales
It’s come to something when you can get 4 bars of 4G signal walking between Benidorm and Albir in Spain but can’t even get 3 bars of 3G signal in Cwmbran South Wales 👀 @o2
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(1/3) Sad to say that @O2 are now trying to charge me for a service never used, when I cancelled a mis-sold contract within the 14-day cooling-off period. Almost two months later they're now saying they're going to charge me a late payment fee, plus the bill...
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(1/4) Not a week after I was horrifically abused by an @o2 #CustomerServices agent, and even after I settled the payment issue (ongoing problems with #O2 automated systems since last Aug/Sep) that very day, I have today received three consecutive threatening/#legal letters...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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David Doran
(@daveyboi36) reported
@O2 are there problems with your mobile broadband? Been trying to connect to it since 11am this morning?
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Sara
(@HasteukS) reported
@O2 are there signal issues in the Ealing area at the moment ?
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🖤 𝕊𝕥𝕒𝕔𝕖𝕪 𝔹𝕒𝕝𝕝 🖤
(@staceybwfc) reported
@O2 Are there any updates to the service in M28 area. I'm receiving no 5g connection. Phone is running on 4g and running very slowly, sometimes not loading at all
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🅱🅸🅻🅰🅻 🅰🅷🅼🅰🅳
(@BilalAhmadRana) reported
from
Rugby, England
@O2 Quiet convenient for you to send this reply to me. I have checked this many time. I have this problem since I got new sim after upgrade.
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Andrew
(@AndrewJamesB82) reported
@LeftBack2 @O2 I’m also having issues. A quick Twitter search of O2 4G reveals a LOT of people are. Like Jeffrey says, don’t be patronising & admit there’s an issue somewhere. For me, it’s breach of contract
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Wayne J Foster
(@MCFCWayneF) reported
@O2 I really love you. I love the way you treat a long term customer who misses a DD for the 1st time. I love the way you cut me off, send me 8 letters & a letter from a debt company all in 2wks while making it VERY hard to pay you. THANKS FOR NOTHING!! 😡 Bye
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Dr Vicky Enne 🇪🇺
(@Beat_AMR_Bugs) reported
@O2 I’m having issues with my data roaming - it’s not working at all on either of my numbers. Never had an issue before. Can you please help?
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Emma Enzyme 🇵🇸 🇺🇦 🇾🇪
(@EmzieLangan) reported
@O2 Nearly 2 weeks without signal. I hope you're not expecting me to pay my phone bill next month
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im not not a minor
(@hihiimaminorr) reported
@O2 your customer service is absolutely useless, i was told to wait 24 hours for my sim to activate. then i was told that i would have to go into store to activate however i can’t do that as the contract is under my dads name. i can’t change the details so they are in my name
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paolodicoolio
(@redhotcoolio) reported
@O2 Looking at service checker says masts not working correctly near me? Work colleague with tesco mobile told 4 out of 6 local masts down? Is work ongoing