O2

O2 Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 07/29/2025 21:35

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales

The most recent O2 outage reports came from the following cities: Cardiff and Bridgend.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomBridgend E-mail
United KingdomCardiff Phone
United KingdomCardiff Internet
United KingdomBridgend Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • CharlBalcombe Charlie Balcombe (@CharlBalcombe) reported from Cardiff, Wales

    @O2 hello! I forgot to put my UNiDAYS on when purchasing my new phone contract and I’m struggling to add it on after, is it possible you could help me with that please? :-(

  • davesouthphoto Dave South (@davesouthphoto) reported from Cardiff, Wales

    If I had a £1 for eveytime @O2 text me about my local mast being down. I wouldn't have to pay for my contract anymore. Wearing thin now guys.... 🙄

  • sarlpar Sarah (@sarlpar) reported from Henllys, Wales

    @O2 It’s been going on for months, I have friends dotted around NP44 and they all struggle making phone calls as they keep dropping out, it’s not something new it’s an ongoing issue. I’d change if I wasn’t tied in and I think you’ll find other would too if they could. So frustrating

  • sarlpar Sarah (@sarlpar) reported from Henllys, Wales

    @O2 your coverage in the Cwmbran area NP44 is shocking, no end of people on O2 post about the poor signal especially around the Llanyrafon and Henllys/TyCanol area. When we ask about if there are any signal issues we’re told there’s not, Vodafone, EE and 3 work prefect. 😖

  • BigDogWrestler Super Blue Eye Dog (@BigDogWrestler) reported from Cardiff, Wales

    How can @O2 sponsor the World's most popular concert venue as in @TheO2 but can't give me a decent signal for 50% of my day?

  • stuomac88 Stuart Maclean (@stuomac88) reported from Abertillery, Wales

    @O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    (4/4) ...as being the fault of an automated system, without any recompense or any attempt to suggest that they can improve, is horrifying. I feel almost constantly threatened, intimidated, and abused by @O2 due to an issue that they caused, and they are making no attempt to fix.

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    (2/4) ...from @o2 dated TWO DAYS after the issue was, I was told, cleared up. A call to #O2 #AccessForYou this afternoon shows the issue is cleared up and the letters are auto-generated because payments can take up to 48hrs to register with O2...

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    (1/4) Not a week after I was horrifically abused by an @o2 #CustomerServices agent, and even after I settled the payment issue (ongoing problems with #O2 automated systems since last Aug/Sep) that very day, I have today received three consecutive threatening/#legal letters...

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    30 mins on hold to @O2 customer services, spoke to an agent who has now put me on hold to speak to transfer me to #CustomerServices...so God knows who the hell I got through to 🙄😡 #FirstWorldProblems

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    If it wasn't for all the free benefits I got with @O2 Priority, I'd ditch them. Their #CustomerService is abysmal. It's like being in some weird kind of abusive relationship: "we'll treat you like **** but give you lots of free stuff so you'll want to stay with us" 🙄😡

  • Lea_May_ Lea French (@Lea_May_) reported from Cardiff, Wales

    @O2 don't recommend upgrading with o2. Terrible service, can't speak to anyone on the phone and waited for over a week for my delivery that was due on Monday!

  • Shaunalj93 Shaunalj (@Shaunalj93) reported from Ferndale, Wales

    I need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.

  • divyaparikh_ Divya (@divyaparikh_) reported from Cardiff, Wales

    @O2 Thanks for all the help @O2! Just got a call saying matter has been resolved.

  • ChrisEddy_7 Eddy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChrisEddy_7) reported from Cardiff, Wales

    It’s come to something when you can get 4 bars of 4G signal walking between Benidorm and Albir in Spain but can’t even get 3 bars of 3G signal in Cwmbran South Wales 👀 @o2

  • BristolOli Bristol Oli (@BristolOli) reported from Cardiff, Wales

    @BS3Rob @O2 @WBA Been horrendous for weeks - Can’t complete a call without having to call back numerous times - BS3 probably the worst of them all but M4 corridor from Cardiff to Bristol is a close second

  • BristolOli Bristol Oli (@BristolOli) reported from Cardiff, Wales

    @BS3Rob @O2 Glad it wasn’t just me - No signal anywhere near the ground

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    This weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder

  • Daniel_Lyddon Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    (1/3) Sad to say that @O2 are now trying to charge me for a service never used, when I cancelled a mis-sold contract within the 14-day cooling-off period. Almost two months later they're now saying they're going to charge me a late payment fee, plus the bill...

  • JaeyKelly Jay Kelly (@JaeyKelly) reported from Bridgend, Wales

    @O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • KirtlandAndy Andy Kirtland (@KirtlandAndy) reported

    @O2 I just received an email saying I left something in my basket — but I’ve twice tried to check out (once around 40 days ago) and was refused both times. I’ve never been declined for a contract by any other provider. What’s going on?

  • KirtlandAndy Andy Kirtland (@KirtlandAndy) reported

    @O2 I just received an email saying I left something in my basket — but I’ve twice tried to check out (once around 40 days ago) and was refused both times. I’ve never been declined for a contract by any other provider. What’s going on? #O2Fail

  • AJ_Taylor21 ❤️AMANDA TAYLOR❤️ (@AJ_Taylor21) reported

    @O2 I have been with o2 for nearly 20 yrs and never had any issues whatsoever so ever

  • hattersgirl88 Nicola (@hattersgirl88) reported

    @o2 your app is changing my email address when I log in so I can’t get the help I need

  • Vaughp Paul (@Vaughp) reported

    @O2 (continued) A long phone call with O2 last evening resulted in you confirming the email address as being current and referring us to Virgin media. I have just been in communication with them and they said it was a matter for O2 to sort out. Can you help please???.

  • AlisonLMercer Ali Mercer (@AlisonLMercer) reported

    @WhichUK have you heard about the latest epic email fail from @virginmedia and @O2? Something to follow up next time you survey the best and worst broadband & email providers...

  • AlisonLMercer Ali Mercer (@AlisonLMercer) reported

    apparently there's an absolute disaster with email service following the merger of @O2 and @virginmedia - is anyone else out there affected? #virginmedia #seewhattheycantdo

  • forest_red_uk RiverTrent (@forest_red_uk) reported

    @O2 Hi yeah never had a problem before don’t know why it’s happening now?

  • Ninjamouse79 SteveWatt (@Ninjamouse79) reported

    @O2 For several days I have had no service in the center of Edinburgh which I require for work.. Paying for a service you are currently not providing. Works fine on the 25th.. Nothing on the 26th and still no change. Works fine once I get out the city. Time to find another provider.

  • 4rifyi1dirim Arthur (@4rifyi1dirim) reported

    Sort this out @O2 – this isn’t just frustrating, it’s a serious failure in basic roaming service. I need a resolution or I’ll be escalating this with @Ofcom. #O2 #RoamingFail