O2 Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Mountain Ash, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (58%)
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Internet (25%)
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Total Blackout (9%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales
The most recent O2 outage reports came from the following cities: Cardiff, Aberdare, Blackwood, Hengoed, Maesteg and Tonypandy.
City | Problem Type | Report Time |
---|---|---|
Cardiff | Phone | |
Cardiff | Phone | |
Aberdare | Phone | |
Aberdare | Phone | |
Blackwood | Internet | |
Cardiff | Internet |
Community Discussion
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O2 Issues Reports Near Mountain Ash, Wales
Latest outage, problems and issue reports in Mountain Ash and nearby locations:
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
If it wasn't for all the free benefits I got with @O2 Priority, I'd ditch them. Their #CustomerService is abysmal. It's like being in some weird kind of abusive relationship: "we'll treat you like **** but give you lots of free stuff so you'll want to stay with us" 🙄😡
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Mark Elliott🏴🇪🇺
(@gwelfor57) reported
from
Cardiff, Wales
@O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.
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Nick Thorogood
(@nopantsuk) reported
from
Llanharan, Wales
@O2 my number should be ported to you today that I requested yesterday morning. I’ve had no confirmation texts or emails though and number still on old network. Any ideas?
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
What is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2
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👑Immy👑
(@ImogensMind) reported
from
Blackwood, Wales
@O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
30 mins on hold to @O2 customer services, spoke to an agent who has now put me on hold to speak to transfer me to #CustomerServices...so God knows who the hell I got through to 🙄😡 #FirstWorldProblems
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Lea French
(@Lea_May_) reported
from
Cardiff, Wales
@O2 don't recommend upgrading with o2. Terrible service, can't speak to anyone on the phone and waited for over a week for my delivery that was due on Monday!
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susan denner
(@DennerSusan) reported
from
Cardiff, Wales
@O2 Customer service shocking! No service on phone since 24th May, SIX calls made to your call centre to resolve issue - now being told to wait for
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact.
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(1/3) Sad to say that @O2 are now trying to charge me for a service never used, when I cancelled a mis-sold contract within the 14-day cooling-off period. Almost two months later they're now saying they're going to charge me a late payment fee, plus the bill...
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S H A N I C E
(@flowersshanice) reported
from
Cardiff, Wales
@O2 @Gropinvillain In all these years I’ve been with @O2 I’ve never ever had nothing for bro g a loyal customer, maybe it’s time I cha he networks after my contract is finished!!
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Divya
(@divyaparikh_) reported
from
Cardiff, Wales
@O2 Thanks for all the help @O2! Just got a call saying matter has been resolved.
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Bristol Oli
(@BristolOli) reported
from
Cardiff, Wales
@BS3Rob @O2 @WBA Been horrendous for weeks - Can’t complete a call without having to call back numerous times - BS3 probably the worst of them all but M4 corridor from Cardiff to Bristol is a close second
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Clare Osborne Jones
(@clareoj) reported
from
Cardiff, Wales
@O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service
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Eddy 🏴
(@ChrisEddy_7) reported
from
Cardiff, Wales
It’s come to something when you can get 4 bars of 4G signal walking between Benidorm and Albir in Spain but can’t even get 3 bars of 3G signal in Cwmbran South Wales 👀 @o2
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Shaunalj
(@Shaunalj93) reported
from
Ferndale, Wales
I need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.
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Bristol Oli
(@BristolOli) reported
from
Cardiff, Wales
@BS3Rob @O2 Glad it wasn’t just me - No signal anywhere near the ground
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Cez 🏴
(@catlady_cez) reported
from
Cardiff, Wales
@O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
This weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Giberstein.eth (🦇,🔊) (Coin,rule) 🍊
(@ogiberstein) reported
Daily reminder that @O2 is the most useless company - easier to reach the moon than their customer support..
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Shabs
(@ShableenKhan) reported
@O2 Hi, I’ve had little phone signal since Thursday with signal completely dropping out throughout the day and have missed important calls today. When will this be fixed please?
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Shabs
(@ShableenKhan) reported
@O2 This is telling me that I’m potentially going to have no service for two weeks when I pay £30 a month?
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Sam 🇼🇸
(@essayyem) reported
@O2 7.8% Rise in my phone bill is just wrong! Because inflation increases it does not mean you have to follow suit. Been a customer for over 25 years and prices are getting ridiculous! #MartinLewis #o2
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Kesia Bruce
(@kesiabruce_) reported
@O2 @dhlexpressuk I’ve had no tracking updates on my delivery which is due today, since the O2 dispatched email I received last night. Tracking number provided looks like it’s been handed over to DHL yet - can anyone help?
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frank
(@mrtuition) reported
@O2 is @ODEONCinemas @ODEONHelp is Orpington odeon participating in the free tickets. There was literally one showing for this week where it could be used. All the rest were showing priority tickets which were not free! Thanks for the help
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HIKASTLE
(@ScionHikastle) reported
@O2 you lot are some full fledge jokers , your customer service is uttter POO 👎🏾
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Fawwad Uddin
(@fawwaduddin) reported
@O2 wtf is happening in your organisation been hung up on 3 times whilst trying to sort out phone sim.. been told now that customer services is down and call back in 24hrs?!?!
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GreenBean22
(@brolicparabolic) reported
@O2 need help. I'm trying to sign up to Apple 6 months free and the verification code keeps saying failed. Also the link below that support page takes me to nothing.
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📌Suzy Harlington - Nana Extraordinaire
(@Suzy_Harlington) reported
Sick of having to go half way down my garden to receive a text to confirm this bank or that payment etc all because @O2 is so ****. Stuck in a contract with a **** signal for another year. Apparently, because I knew the signal was poor, my complaint wasn’t upheld. I HATE O2