O2 Outage Report in Pontyclun, Rhondda Cynon Taf, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Pontyclun, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Pontyclun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (25%)
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Total Blackout (9%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Pontyclun, Rhondda Cynon Taf, Wales
The most recent O2 outage reports came from the following cities: Cardiff, Blackwood, Bridgend, Hengoed, Cowbridge, Maesteg and Tonypandy.
City | Problem Type | Report Time |
---|---|---|
Cardiff | Phone | |
Cardiff | Phone | |
Blackwood | Internet | |
Bridgend | Phone | |
Cardiff | Internet | |
Hengoed | Phone |
Community Discussion
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O2 Issues Reports Near Pontyclun, Wales
Latest outage, problems and issue reports in Pontyclun and nearby locations:
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Jade Bowns
(@JdBowns91) reported
from
Barry, Wales
@O2 on the website it says to contact your customer services to change my name and other issues I want to discuss yet the only way I can get through to someone is to say I’ve had fraud occur! All I want to do is speak to someone why is it so hard. Chat is also unavailable
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Cez 🏴
(@catlady_cez) reported
from
Cardiff, Wales
@O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?
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Peter Williams
(@meribelman) reported
from
Penarth, Wales
@virginmedia I would happily self serve online, via a browser or app, as you incessantly encourage me to do, but when the page says “oops something went wrong, we’re unable to change your package online”, its very frustrating. @O2 will help you soon!
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact.
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👑Immy👑
(@ImogensMind) reported
from
Blackwood, Wales
@O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?
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LisaEdwards78
(@LisaEdwards78) reported
from
Barry, Wales
@O2 Hi there I have had a highly Sophisticated national insurance scam call from a number registered to your network. There was an automated message purporting to be from the national crime agency. Please can you investigate this number 07850058296
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S H A N I C E
(@flowersshanice) reported
from
Cardiff, Wales
@O2 @Gropinvillain In all these years I’ve been with @O2 I’ve never ever had nothing for bro g a loyal customer, maybe it’s time I cha he networks after my contract is finished!!
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Mark Elliott🏴🇪🇺
(@gwelfor57) reported
from
Cardiff, Wales
@O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.
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FGE ⚡️
(@fgethearies) reported
from
Cardiff, Wales
Anyone else on @O2 ? My signal keeps cutting in and out 😩
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Cat Peters
(@CatTPeters) reported
from
Penarth, Wales
@O2 I’ve just tried again, it’s not working. Please can someone send it to me please. For a simple procedure it has become be my stressful, and nobody seems to want to help!
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Nick Thorogood
(@nopantsuk) reported
from
Llanharan, Wales
@O2 my number should be ported to you today that I requested yesterday morning. I’ve had no confirmation texts or emails though and number still on old network. Any ideas?
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
What is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2
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susan denner
(@DennerSusan) reported
from
Cardiff, Wales
@O2 Customer service shocking! No service on phone since 24th May, SIX calls made to your call centre to resolve issue - now being told to wait for
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.
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Paige🧚🏻♀️🌸
(@paigebuckingham) reported
from
Cardiff, Wales
Anyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.
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master.vapour
(@MartynWilliams6) reported
from
Maesteg, Wales
@tescomobile I do enjoy your network, even being part of the @O2 family
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Lela Patterson
(@PattersonLela1) reported
from
Barry, Wales
@O2 I didn’t receive an alert and neither did my family. It’s a fantastic idea, though! Are all Network operators doing this? :)
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Clare Osborne Jones
(@clareoj) reported
from
Cardiff, Wales
@O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service
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Cat Peters
(@CatTPeters) reported
from
Penarth, Wales
@O2 come on please! I’ve now spoken to 3 people and now been out on hold for almost an hour. Unbelievable customer service. I literally just need the PAC code.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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G
(@GJS2010) reported
I see Peter Kay broke @O2 priority today. It's still broken. Who knew he was that popular?
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Peter Cassidy
(@pwcassidy) reported
@O2 This is a bit of a joke really. You’ve completely messed this up. I’m surprised the app worked for anyone at all, not worked once for me all day. Same with the website. Poor.
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Elizabeth Bentley 💙
(@lizbobchilton) reported
Bloody fuming my brain is mushed ! Trying to get Peter Kay tickets all day !😡 it’s a joke ! wish I was never with @O2, do not advertise a service you cannot do ! #peterkaytickets #o2prioritydown #shitservice
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ColchesterViews.
(@Colchesterviews) reported
@lovelylaurajd . @O2 trying to be funnier than Peter Kay, thinking it’s acceptable for their App to be down for 10 hours and counting, after promising their customers a priority service. Hilarious, said no one ever.
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PETE CACKETT 🎅🇪🇺🇺🇦
(@petercackett) reported
@O2 You owe it to your many customers to sort this out. So many genuine people were unable to buy tickets due to the O2 Priority app not working all day. Yet others not even on O2 were able to buy tickets once the weblink did the rounds. This has made Priority look a shambles.
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Liz ✨
(@liztomoUK) reported
@O2 Bloody miracle that given the app has been down all day. Nothing priority about it!!
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Tom
(@tmc2305) reported
@shaunchap93 @O2 O2 priority seats are crap anyway. Buried up on the side with a rubbish view.
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The Viking Silverback!
(@jtcaulfield) reported
@O2 No mention of how long the mast is going to be down for? Would be handy to know!
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Dawn Penty
(@PentyDawn) reported
@O2 That’s absolute rubbish! The app has been down since before they went on sale. Another attempt to allow other ticket companies to cash in on more expensive tickets. Shame on you o2 priority ! Not!!!
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matt
(@mattrob8768) reported
@O2 Would be interesting to know how many tickets were sold and how many login requests came through this morning