O2 Outage Report in New Tredegar, Caerphilly County Borough, Wales

Problems in the last 24 hours in New Tredegar, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Tredegar, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near New Tredegar, Wales

The most recent O2 outage reports came from the following cities: New Tredegar, and Treharris.

City	Problem Type	Report Time
New Tredegar	Total Blackout	20 days ago
Treharris	Phone	1 month ago
Newport	Internet	2 months ago
Newport	Phone	4 months ago
Porth	Phone	5 months ago
Newport	Phone	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near New Tredegar, Wales

Latest outage, problems and issue reports in New Tredegar and nearby locations:

• 
  Callum Crowley (@callumcrowley) reported 1 minute ago from Liswerry, Wales

  @O2 customer service are an absolute joke - can’t wait to change my provider #pathetic

• 
  Big Dog (@BigDogWrestler) reported 6 minutes ago from Newport, Wales

  @Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.

• 
  Shaunalj (@Shaunalj93) reported 14 minutes ago from Ferndale, Wales

  I need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.

• 
  Ross Maisey (@TweetterRoss) reported 18 minutes ago from Church Village, Wales

  @O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.

• 
  The anti-social swimmer (@BriceViki) reported 19 minutes ago from Llangynidr, Wales

  Please advise. Hung up on x3 this morning, now being ignored. Not great customer service is it? @o2

• 
  Hayley (@Hayeley) reported 26 minutes ago from Cwmbran Central, Wales

  @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

• 
  👑Immy👑 (@ImogensMind) reported 27 minutes ago from Blackwood, Wales

  @O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?

• 
  Stuart Maclean (@stuomac88) reported 27 minutes ago from Abertillery, Wales

  @O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?

• 
  🌈 Champ (@BigDogWrestler) reported 34 minutes ago from Cwmbran Central, Wales

  @O2 why is my signal often very poor and I mean often and very very poor?

• 
  Big Dog (@BigDogWrestler) reported 37 minutes ago from Newport, Wales

  @Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.

• 
  gareth bird (@Garethbird85) reported 43 minutes ago from Newport, Wales

  @O2 can someone from customer service contact me please

• 
  Adam Lee (@AdamLee2011) reported 48 minutes ago from Newport, Wales

  @O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 49 minutes ago from Pontnewydd, Wales

  @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 50 minutes ago from Victoria, Wales

  @O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 53 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  Callum Crowley (@callumcrowley) reported 53 minutes ago from Liswerry, Wales

  @O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic

• 
  Adam Smith #BlackLivesMatter (@Taxiboi3583) reported 54 minutes ago from Beechwood, Wales

  @O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?

• 
  andrew hill (@andrewhillandCo) reported 58 minutes ago from Abercynon, Wales

  @O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 58 minutes ago from Newport, Wales

  @virginmedia @O2 Why is your Hotspot so poor? Never connects!

• 
  Sam Hall 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐾🌈 (@SamHallWales) reported 60 minutes ago from Cwmbran Central, Wales

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phil Toon (@Phil5242) reported 1 minute ago

  @CarolineJacqu12 @O2 Im in and then it dont let me sign in 🤬

• 
  Scott Patterson (@ScottPa43541341) reported 2 minutes ago

  @O2 4 hours waiting to finally get through and not a single ticket left, yet scalpers are selling them for a fortune online already. o2 priority pre sale nothing but a complete cluster ****!

• 
  Anthony Heald (@AnthonyHeald1) reported 2 minutes ago

  @O2 Keep trying!!! Why not just let everyone know when the site is back up & running! You where quick enough to let everyone know that they where on sale to priority customers with an alert! **** service

• 
  Jenna Bentley (@Jenna3006) reported 3 minutes ago

  @O2 Would help if the app or website would load! Absolute joke. All I get is 404 error not found 🙄

• 
  robhicky (@robhicky) reported 4 minutes ago

  @EnglandRugby @O2 Can’t help but feel for Jack Willis - debuts against Italy scores a try early to then suffer a career threatening injury- he returns months later playing as well as ever. Loses his club. Plays 5 minutes last week and is now dropped in place of an out of form 2nd Row! Shocking

• 
  TYS🎉🥂🍾 (@Adrian_TYS) reported 5 minutes ago

  @O2 Well aren’t they lucky as you get the code and when you enter it the page can’t be found. Terrible customer service

• 
  Pete (@Pete_Fenwick) reported 5 minutes ago

  @O2 I want to cancel both my contracts. I pay for two contracts so I expect to be able to access o2 priority when tickets are released. It’s took 3 hours of continuous frustration and they’ve now all sold out…joke of a service. I’ll be moving to three where they can plan presale

• 
  Georgie Hobson (@georgina_hobson) reported 5 minutes ago

  @O2 This is utter rubbish, why use an overcomplicated unsuitable system, you knew what was going to happen being the “UKs biggest mobile network” WHY DIDN’T YOU FACILITATE FOR THIS, expect worst case scenario, I hope it backfires big time

• 
  𝘏𝘢𝘯𝘯𝘢𝘩 🌙 (@HannahRods) reported 6 minutes ago

  @O2 It would help if it would allow me to log in 🤯🤯

• 
  MUFC_JP (@Mufc_11jp) reported 10 minutes ago

  Don't think I've ever experienced such incompetence before @O2 @virginmedia How, with the resources and infrastructure available to you, do you not foresee this volume of traffic for @peterkay_co_uk tickets and still not have it resolved? OVER THREE HOURS and it is still down