O2 Outage Report in Colchester, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Colchester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (26%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Colchester, Essex, England
The most recent O2 outage reports came from the following cities: Halstead.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
Phone | |
| Ipswich |
Phone | |
| Colchester |
Phone | |
| Clacton-on-Sea |
Phone | |
| Sudbury |
Phone | |
| Sudbury |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Colchester, England
Latest outage, problems and issue reports in Colchester and nearby locations:
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help
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Andy Soloman
(@AndySoloman) reported
from
West Bergholt, England
@O2 your customer services are truly dreadful. What an awful Christmas present we have had.
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Matty Thompson
(@m7hompson) reported
from
Ipswich District, England
What’s the deal @O2 trying to make an insurance claim but been on the phone for 45mins and spoken to 5 different advisors which keep telling me there going to transfer me through, is this something that can’t be down in the #o2 shop?
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¢σℓℓєттє ℓуηη мσσяє♥
(@ColletteLynn_) reported
from
Great Horkesley, England
Why am I still paying full price for my tariff when the mast is down in my area and has been for a while now? I can’t access my network properly so why should I still pay? @O2 sort it out please!
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Matt Crane
(@MattyCrane) reported
from
Ipswich District, England
@O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄
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Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
@O2 Total waste of time just keep getting quoted your on the wrong contract for that !!! As you got your phone at #@CPWTweets ! Fantastic I’m such a happy customer right now ! Not!!!
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals
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Fiona Morton
(@fmorton71) reported
from
Great Bentley, England
@o2 you are CRAP
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CLAIRE WALMSLEY
(@MissClaireW) reported
from
Halstead, England
@O2 any resolution to your app not working, logins just go back to the same email verification page? So many people posting & no answers?
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Tim Cutbush
(@timcutbush) reported
from
Ipswich District, England
Oh my word @O2 ‘support’ is shockingly bad. Trying to connect my new Apple Watch to my existing data plan - failing big time. @O2 have no idea whatsoever
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CLAIRE WALMSLEY
(@MissClaireW) reported
from
Halstead, England
@O2 Yeh you keep replying to people with this, & yet the link you sent either directs back to social media, or continues the issue of login problems... so... ?? @virginmedia @O2
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Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
Now furious @O2 customer service said they would call me at 6pm as they did not want to miss me !! Funny but by uk time that was an hour ago ! #furious #socalledbestcustomerservice ! #o2
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James Sharp
(@JamesSharp87) reported
from
Witham, England
Hello @O2 I’ve accidental damage to the rear of my iPhone 11 Pro Max. Only had the phone 3 months so will it be covered under warranty?
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Kevin Rowley
(@KevinRowley4) reported
from
Maldon, England
@O2 for weeks now, Maldon CM96JR no 4 or 5G signal, voice calls virtually impossible at times. What's going on? Thank you
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Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
Incredibly #disappointed with the service received on @O2 chat this evening think they may need #CustomerService training ! Very standard robotic reply’s maybe it was a robot 😂
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AL
(@ashleighlast) reported
from
Ipswich District, England
As if @O2 have said the reason my 4G is shockingly slow and non existent majority of the time is down to thickness of the walls or too many people around me!!?? Imagine being with a company for 12 years and getting that **** service? Time to leave.. #poorservice
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Christopher Chapman
(@Geobadger1) reported
from
Ipswich District, England
Hi @O2 just had a bizarre call from a call centre thinking I’m still an O2 customer. I’ve not been on your books for 6 or so years, so it’s either a scam or your records are quite out of date.
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K
(@doggett_kieran) reported
from
Ipswich District, England
@O2 so I make an insurance claim, which i pay for monthly and you can't replace it as not in stock, nearly 2 weeks waiting. Poor. I ring today to get told lines are closed, its 11:41 on a Monday. Poor. What have you to say
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Laura Davidson
(@lovelylaurajd) reported
from
Colchester, England
Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎
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Daniel Hill
(@ScrumpyDaniel) reported
from
Ipswich District, England
@NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kelsey
(@Jugdar013) reported
@O2 It's only popular because you limited it SO much! I've completely missed out during May despite my best effort!! It would be better if you didn't sell your contracts with these so called 'extras' as they are a big let down.
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DA_shots
(@shots_da) reported
@O2 I have had no signal all day - what’s going on???
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David Walker
(@ddbelle47) reported
@O2 Yes, Calls & texts are ok, but the issue must be more than the network being busy, as there are not that many people in these coastal resorts at present. It’s not BH yet and I’ve had 4 days with virtually no Internet. I wish to make a complaint 🤨
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Farley
(@farleyamanda) reported
@O2 please can you explain why I have been sent a bill for a contract that was cancelled within 14 day cooling off period. And why my contract change to PAYG was not completed for over 2 months and why your customer services refuses to resolve the issue @UKConsumerRight @Ofcom
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Farley
(@farleyamanda) reported
@BBCWatchdog @Ofcom O2 has shown an inability to deal with a simple contract change. I've been charged twice now for 2 services despite contacting @o2 for over a month before the switch. I've spent hours on phone to customer services & either been hung up on or had no follow up
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Jackie Davis
(@jackied1975) reported
@O2 Hi, I am trying to recycle my old Samsung and it won't let me click to say I have removed my Google account tried 2 phones and laptop. Please help. :)
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Rob
(@Rob06249418) reported
@O2 why is your service so bad nowadays? I swear you guys were the best back in the day. Now like 50% of the time I can only get 3G
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Beth 🌵
(@bethjanehoward) reported
@O2 I am having an issue with an order I have placed and I can’t get in contact with anyone who will help me. The customer service line just isn’t helping.
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Farley
(@farleyamanda) reported
@O2 Done. For details listen to any of the calls you recorded. You've a lot to chose from. I just rang your customer services at 18:17 where spent 33 mins trying to follow up before I was hung up on without warning. Wasn't rude, only asked why issue hadn't been followed up on @Ofcom
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Hayley Betts
(@HayleyC1983) reported
@O2 Incompetent customer service that’s what. Is someone going to contact me to resolve my complaint?