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O2 outages and service status in Colchester, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Colchester, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Colchester, England

The most recent O2 outage reports came from the following cities: Ipswich, and Colchester.

CityProblem TypeReport Time
Ipswich Total Blackout 2 months ago
Ipswich Phone 2 months ago
Colchester Phone 2 months ago
Maldon Phone 3 months ago
Clacton-on-Sea Internet 3 months ago
Colchester Total Blackout 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Colchester, England

Latest outage, problems and issue reports in Colchester and nearby locations:

  • doggett_kieran
    K (@doggett_kieran) reported from Ipswich District, England

    @O2 so I make an insurance claim, which i pay for monthly and you can't replace it as not in stock, nearly 2 weeks waiting. Poor. I ring today to get told lines are closed, its 11:41 on a Monday. Poor. What have you to say

  • ScrumpyDaniel
    Daniel Hill (@ScrumpyDaniel) reported from Ipswich District, England

    @NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP

  • RozBaldwin
    Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    Incredibly #disappointed with the service received on @O2 chat this evening think they may need #CustomerService training ! Very standard robotic reply’s maybe it was a robot 😂

  • caley_caroline
    Caroline Caley (@caley_caroline) reported from Ipswich District, England

    @O2 really are the worst company I’ve had dealings with

  • timcutbush
    Tim Cutbush (@timcutbush) reported from Ipswich District, England

    Oh my word @O2 ‘support’ is shockingly bad. Trying to connect my new Apple Watch to my existing data plan - failing big time. @O2 have no idea whatsoever

  • kennythekilt
    kenny wilson (@kennythekilt) reported from Colchester, England

    @O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals

  • MissClaireW
    CLAIRE WALMSLEY (@MissClaireW) reported from Halstead, England

    @O2 Yeh you keep replying to people with this, & yet the link you sent either directs back to social media, or continues the issue of login problems... so... ?? @virginmedia @O2

  • fmorton71
    Fiona Morton (@fmorton71) reported from Great Bentley, England

    @o2 you are CRAP

  • MissClaireW
    CLAIRE WALMSLEY (@MissClaireW) reported from Halstead, England

    @O2 any resolution to your app not working, logins just go back to the same email verification page? So many people posting & no answers?

  • SpiralSkies
    Jen (@SpiralSkies) reported from Ipswich District, England

    OMG @O2 are doing work nearby so no 4G in the office. Had to sign a form last week to say we wouldn’t use the office internet either, other than for professional stuff. Work‘s awful when there’s only, well, work to focus on. It’s like the olden days 😳

  • Geobadger1
    Christopher Chapman (@Geobadger1) reported from Ipswich District, England

    Hi @O2 just had a bizarre call from a call centre thinking I’m still an O2 customer. I’ve not been on your books for 6 or so years, so it’s either a scam or your records are quite out of date.

  • AndySoloman
    Andy Soloman (@AndySoloman) reported from West Bergholt, England

    @O2 your customer services are truly dreadful. What an awful Christmas present we have had.

  • m7hompson
    Matty Thompson (@m7hompson) reported from Ipswich District, England

    What’s the deal @O2 trying to make an insurance claim but been on the phone for 45mins and spoken to 5 different advisors which keep telling me there going to transfer me through, is this something that can’t be down in the #o2 shop?

  • KevinRowley4
    Kevin Rowley (@KevinRowley4) reported from Maldon, England

    @O2 for weeks now, Maldon CM96JR no 4 or 5G signal, voice calls virtually impossible at times. What's going on? Thank you

  • lovelylaurajd
    Laura Davidson (@lovelylaurajd) reported from Colchester, England

    Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎

  • RozBaldwin
    Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    Now furious @O2 customer service said they would call me at 6pm as they did not want to miss me !! Funny but by uk time that was an hour ago ! #furious #socalledbestcustomerservice ! #o2

  • kennythekilt
    kenny wilson (@kennythekilt) reported from Colchester, England

    @O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help

  • ashleighlast
    AL (@ashleighlast) reported from Ipswich District, England

    As if @O2 have said the reason my 4G is shockingly slow and non existent majority of the time is down to thickness of the walls or too many people around me!!?? Imagine being with a company for 12 years and getting that **** service? Time to leave.. #poorservice

  • JamesSharp87
    James Sharp (@JamesSharp87) reported from Witham, England

    Hello @O2 I’ve accidental damage to the rear of my iPhone 11 Pro Max. Only had the phone 3 months so will it be covered under warranty?

  • ColletteLynn_
    ¢σℓℓєттє ℓуηη мσσяє♥ (@ColletteLynn_) reported from Great Horkesley, England

    Why am I still paying full price for my tariff when the mast is down in my area and has been for a while now? I can’t access my network properly so why should I still pay? @O2 sort it out please!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DanJoseph2025
    Dan Joseph (@DanJoseph2025) reported

    Thank you to Marley (Assistant Man) at the @O2 store in Birkenhead for looking after my Dad today and restoring his phone! Brilliant customer service young lady 👏👏

  • Mark_ElderEmo
    Markandtfe (@Mark_ElderEmo) reported

    @Sean_Bahamut @O2 I had the same issue, called and they were like we can't offer any discount on it. Tried to explain I wasn't after a discount and the price had been dropped by Microsoft themselves. Did you get anywhere with this with @O2 ?

  • goddessnemo2
    Goddess Nemo (@goddessnemo2) reported

    @GarySpedding @arokorol @O2 I’m glad you googled it, now do you see how the signal won’t just randomly ping to one 6 miles away instead of a tower right there? Also, it’s more like a 45 minute to 60 minute drive, I used to do it weekly.

  • MANUELA12614661
    MANUELA🇨🇭🇺🇦🇮🇱 (@MANUELA12614661) reported

    @arokorol @O2 It happened to me as well in 2024 in Jerusalem with my swiss network. Revert to your network , ask to apologize and for a small refund to give back to some Israel Charity Org.

  • amy_jo_23
    amy simpson (@amy_jo_23) reported

    @1stSimona @O2 I’ve had the same problem and my signal is awful since they’ve merged aswell

  • CaramiaDee
    CaraMia Dee (@CaramiaDee) reported

    @1ivgracex @O2 I had so many issues with AXS to access my Louis Tomlinson tickets a few weeks ago. Was eventually told that AXS have a preference for Apple over Android - low and behold when I used my work iphone, it worked. It's absolutely ridiculous! Swore I'd never use it again. But it's OR!

  • ntltcgracie
    gracie🌻 (@ntltcgracie) reported

    @LadyCoffeeton @O2 it’s so annoying. i didn’t even have this problem for ariana grande😫

  • arthurus21
    Arthur Edwards (@arthurus21) reported

    @arokorol @O2 boo hoo - poor you. the eternal victim while supporting a genocide state

  • Stephen1494712
    Stephen (@Stephen1494712) reported

    @O2 Finally got it sorted. You guys need to fix your payment system, the email verification for login doesn’t work properly and when login finally works it automatically attempts to take payment on whatever wallet shows then fails. Then login has to be attempted again. And fails.

  • AuraMystic_
    Nikki (@AuraMystic_) reported

    @O2 where do I put in a complaint about 2 of your branches