O2 Outage Report in Colchester, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Colchester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Colchester, Essex, England
The most recent O2 outage reports came from the following cities: Ipswich and Colchester.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
Phone | |
| Colchester |
Phone | |
| Ipswich |
Phone | |
| Colchester |
Phone | |
| Colchester |
Phone | |
| Ipswich |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Colchester, England
Latest outage, problems and issue reports in Colchester and nearby locations:
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Laura Davidson
(@lovelylaurajd) reported
from
Colchester, England
Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎
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¢σℓℓєттє ℓуηη мσσяє♥
(@ColletteLynn_) reported
from
Great Horkesley, England
Why am I still paying full price for my tariff when the mast is down in my area and has been for a while now? I can’t access my network properly so why should I still pay? @O2 sort it out please!
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Tim Cutbush
(@timcutbush) reported
from
Ipswich District, England
Oh my word @O2 ‘support’ is shockingly bad. Trying to connect my new Apple Watch to my existing data plan - failing big time. @O2 have no idea whatsoever
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CLAIRE WALMSLEY
(@MissClaireW) reported
from
Halstead, England
@O2 Yeh you keep replying to people with this, & yet the link you sent either directs back to social media, or continues the issue of login problems... so... ?? @virginmedia @O2
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help
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Christopher Chapman
(@Geobadger1) reported
from
Ipswich District, England
Hi @O2 just had a bizarre call from a call centre thinking I’m still an O2 customer. I’ve not been on your books for 6 or so years, so it’s either a scam or your records are quite out of date.
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James Sharp
(@JamesSharp87) reported
from
Witham, England
Hello @O2 I’ve accidental damage to the rear of my iPhone 11 Pro Max. Only had the phone 3 months so will it be covered under warranty?
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Andy Soloman
(@AndySoloman) reported
from
West Bergholt, England
@O2 your customer services are truly dreadful. What an awful Christmas present we have had.
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Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
Incredibly #disappointed with the service received on @O2 chat this evening think they may need #CustomerService training ! Very standard robotic reply’s maybe it was a robot 😂
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Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
Now furious @O2 customer service said they would call me at 6pm as they did not want to miss me !! Funny but by uk time that was an hour ago ! #furious #socalledbestcustomerservice ! #o2
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K
(@doggett_kieran) reported
from
Ipswich District, England
@O2 so I make an insurance claim, which i pay for monthly and you can't replace it as not in stock, nearly 2 weeks waiting. Poor. I ring today to get told lines are closed, its 11:41 on a Monday. Poor. What have you to say
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Matt Crane
(@MattyCrane) reported
from
Ipswich District, England
@O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄
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AL
(@ashleighlast) reported
from
Ipswich District, England
As if @O2 have said the reason my 4G is shockingly slow and non existent majority of the time is down to thickness of the walls or too many people around me!!?? Imagine being with a company for 12 years and getting that **** service? Time to leave.. #poorservice
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Fiona Morton
(@fmorton71) reported
from
Great Bentley, England
@o2 you are CRAP
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CLAIRE WALMSLEY
(@MissClaireW) reported
from
Halstead, England
@O2 any resolution to your app not working, logins just go back to the same email verification page? So many people posting & no answers?
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Daniel Hill
(@ScrumpyDaniel) reported
from
Ipswich District, England
@NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP
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Kevin Rowley
(@KevinRowley4) reported
from
Maldon, England
@O2 for weeks now, Maldon CM96JR no 4 or 5G signal, voice calls virtually impossible at times. What's going on? Thank you
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals
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Matty Thompson
(@m7hompson) reported
from
Ipswich District, England
What’s the deal @O2 trying to make an insurance claim but been on the phone for 45mins and spoken to 5 different advisors which keep telling me there going to transfer me through, is this something that can’t be down in the #o2 shop?
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Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
@O2 Total waste of time just keep getting quoted your on the wrong contract for that !!! As you got your phone at #@CPWTweets ! Fantastic I’m such a happy customer right now ! Not!!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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barbara hagyard
(@daisymay010751) reported
@O2 I cancelled my new sim with you the day it arrived and never used it. You have still charged me after I was told by your customer service department there would be no charge! Who do I have to contact for my refund
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JRinman6
(@JohnInman6) reported
@JacobRogers666 @pye_in_the_sky @O2 I'd say to any O2 customer, move to Tesco Mobile (where they don't increase tariffs over term of contract) and used saved money on your coffee. For the same £10 a month o2 sim deal,Tesco give you a Samsung phone too.
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Stephh
(@Stephy1802) reported
After waiting since the 9th of April, Ive had to cancel my OLED switch which I said UP to 4 weeks but now says OVER 4 weeks. Was a present for my son whos birthday been and gone, and nobody at @o2 can tell me when stock will actually be coming in? Never been so annoyed in my life
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
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Jamie Emery
(@GingerMenace89) reported
@O2 I have a new SIM contract and gave my pac code from sky mobile when I ordered it. I activated my new o2 SIM yesterday and nothing has happened yet, can you help?
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TheCandyMan
(@CandyManCan_) reported
@O2 Hi, I've just gone out of the EU for a week and received a text saying my final bill is due in the next 4 days (after switching from monthly to PAYG). However the only way for me to pay this bill is by phone? Which i can't do for the next 7 days. Please help!
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Rachel Mcloughlin
(@rachtwins1) reported
@O2 No that’s ok I probably need help switching to a different supplier. It should not take 3 hours to sort an upgrade and not be told the correct information. Terrible way to treat customers who have been with you for years
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Richard James Mason
(@RJMelon) reported
@O2 No problem, we'll received a email it's out of stock, but said it was in stock upon ordering, can I pick another device just different color that may be in stock? Or do I just have e to wait
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Jonny Lennon
(@JerseyS54584996) reported
Here @O2 why are yous so shite? Sort your 4g out you **** *****
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Sarah Green
(@Sarahlouby1986) reported
@O2 took out a contract, cancelled within 14 days. Got charged £195. Spoke to your representatives twice over the phone & have been told that this would be resolved. Now getting emails/txt saying that a late payment charge will be added to the amount. How do I make a complaint?