O2 outages and service status in Colchester, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Colchester, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Colchester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Colchester, England
The most recent O2 outage reports came from the following cities: Ipswich, and Colchester.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich
|
Total Blackout | 1 month ago |
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Ipswich
|
Phone | 1 month ago |
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Colchester
|
Phone | 2 months ago |
|
Maldon
|
Phone | 2 months ago |
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Clacton-on-Sea
|
Internet | 3 months ago |
|
Colchester
|
Total Blackout | 3 months ago |
Community Discussion
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O2 Issues Reports Near Colchester, England
Latest outage, problems and issue reports in Colchester and nearby locations:
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Roselyn Baldwin (@RozBaldwin) reported from Sudbury, EnglandNow furious @O2 customer service said they would call me at 6pm as they did not want to miss me !! Funny but by uk time that was an hour ago ! #furious #socalledbestcustomerservice ! #o2
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James Sharp (@JamesSharp87) reported from Witham, EnglandHello @O2 I’ve accidental damage to the rear of my iPhone 11 Pro Max. Only had the phone 3 months so will it be covered under warranty?
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Andy Soloman (@AndySoloman) reported from West Bergholt, England@O2 your customer services are truly dreadful. What an awful Christmas present we have had.
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Laura Davidson (@lovelylaurajd) reported from Colchester, EnglandAbsolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎
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Tim Cutbush (@timcutbush) reported from Ipswich District, EnglandOh my word @O2 ‘support’ is shockingly bad. Trying to connect my new Apple Watch to my existing data plan - failing big time. @O2 have no idea whatsoever
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Christopher Chapman (@Geobadger1) reported from Ipswich District, EnglandHi @O2 just had a bizarre call from a call centre thinking I’m still an O2 customer. I’ve not been on your books for 6 or so years, so it’s either a scam or your records are quite out of date.
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Matty Thompson (@m7hompson) reported from Ipswich District, EnglandWhat’s the deal @O2 trying to make an insurance claim but been on the phone for 45mins and spoken to 5 different advisors which keep telling me there going to transfer me through, is this something that can’t be down in the #o2 shop?
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Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England@O2 Total waste of time just keep getting quoted your on the wrong contract for that !!! As you got your phone at #@CPWTweets ! Fantastic I’m such a happy customer right now ! Not!!!
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Caroline Caley (@caley_caroline) reported from Ipswich District, England@O2 really are the worst company I’ve had dealings with
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AL (@ashleighlast) reported from Ipswich District, EnglandAs if @O2 have said the reason my 4G is shockingly slow and non existent majority of the time is down to thickness of the walls or too many people around me!!?? Imagine being with a company for 12 years and getting that **** service? Time to leave.. #poorservice
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Roselyn Baldwin (@RozBaldwin) reported from Sudbury, EnglandIncredibly #disappointed with the service received on @O2 chat this evening think they may need #CustomerService training ! Very standard robotic reply’s maybe it was a robot 😂
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Kevin Rowley (@KevinRowley4) reported from Maldon, England@O2 for weeks now, Maldon CM96JR no 4 or 5G signal, voice calls virtually impossible at times. What's going on? Thank you
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K (@doggett_kieran) reported from Ipswich District, England@O2 so I make an insurance claim, which i pay for monthly and you can't replace it as not in stock, nearly 2 weeks waiting. Poor. I ring today to get told lines are closed, its 11:41 on a Monday. Poor. What have you to say
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kenny wilson (@kennythekilt) reported from Colchester, England@O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help
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Daniel Hill (@ScrumpyDaniel) reported from Ipswich District, England@NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP
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Jen (@SpiralSkies) reported from Ipswich District, EnglandOMG @O2 are doing work nearby so no 4G in the office. Had to sign a form last week to say we wouldn’t use the office internet either, other than for professional stuff. Work‘s awful when there’s only, well, work to focus on. It’s like the olden days 😳
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¢σℓℓєттє ℓуηη мσσяє♥ (@ColletteLynn_) reported from Great Horkesley, EnglandWhy am I still paying full price for my tariff when the mast is down in my area and has been for a while now? I can’t access my network properly so why should I still pay? @O2 sort it out please!
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kenny wilson (@kennythekilt) reported from Colchester, England@O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals
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Matt Crane (@MattyCrane) reported from Ipswich District, England@O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Anne Louise Boulton (@boulton65) reported@O2 Case CIT-A387037 I am requesting this is escalated to a formal complaint and managerial review. While roaming in the EU I experienced a complete loss of mobile data service. There was a failure of service and of support handling resulting in significant inconvenience and concern.
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Revolution Blues 🇵🇸 🥀 #StrongerTogether (@RevBluesSusie) reported@arokorol @O2 Of course it’s not a mistake. Failing to see the problem here.
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elMo (@indeppshit) reported@arokorol @O2 **** you, eat ****.
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Lady K💙💙💙💚💚💚💚💚 (@k1482) reported@arokorol @O2 What’s the problem?
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Mike Waterson (@waterson_mike) reported@O2 It's my wife's..got blocked because of fraud ..the sim...been over a week now ..told her 24 block ! Even got a letter to confirm block has been lifted !! Foned 202 7 times ..visited o2 store ..no joy ..absolute terrible customer service ..can you unblock now plz
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hummm (@awaismajmal) reported@arokorol @O2 What's your problem?
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Carwyn (@CarwynElisD) reported@O2 hey I pay my bill monthly but for months you been reporting No Data to my credit scores! how do we fix this @financialombuds
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• B e c k i e e • 🐝 (@beckieebabee_x) reported@huckleberrydan @mhewson_MCH @O2 Exactly the same here ! Data is just as bad even if got some phone signal. In a city can’t use the maps because it’s rubbish! My partner has moved to EE. & in going to follow suit if I can find a decent deal!
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Kiff (@Himynameiskiff) reported@O2 I don't want to get rid of the handset, I just want to know if I can get rid of the airtime? I'm in a 30 day rolling contract rather than a 12/24/36 month contract. The signal is so poor round where I live and I just can't manage with it anymore and have considered leaving.
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smiler (@GlynisJ13748024) reported@O2 @WezG Can someone from 02 customer service team pls contact me or give me a tel number to contact you were I dont have to wait for 3 days trying to get thru.