O2

O2 Outage Report in Colchester, Essex, England

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The latest reports from users having issues in Colchester come from postal codes CO2 and CO1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Colchester, Essex, England 04/18/2025 18:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (22%)

    Internet (22%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Colchester, Essex, England

The most recent O2 outage reports came from the following cities: Ipswich, Sudbury and Colchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomIpswich Wi-fi
United KingdomSudbury Internet
United KingdomColchester Phone
United KingdomColchester Phone
United KingdomColchester Phone
United KingdomColchester Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Colchester, England

Latest outage, problems and issue reports in Colchester and nearby locations:

  • SpiralSkies Jen (@SpiralSkies) reported from Ipswich District, England

    OMG @O2 are doing work nearby so no 4G in the office. Had to sign a form last week to say we wouldn’t use the office internet either, other than for professional stuff. Work‘s awful when there’s only, well, work to focus on. It’s like the olden days 😳

  • ColletteLynn_ ¢σℓℓєттє ℓуηη мσσяє♥ (@ColletteLynn_) reported from Great Horkesley, England

    Why am I still paying full price for my tariff when the mast is down in my area and has been for a while now? I can’t access my network properly so why should I still pay? @O2 sort it out please!

  • lovelylaurajd Laura Davidson (@lovelylaurajd) reported from Colchester, England

    Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎

  • timcutbush Tim Cutbush (@timcutbush) reported from Ipswich District, England

    Oh my word @O2 ‘support’ is shockingly bad. Trying to connect my new Apple Watch to my existing data plan - failing big time. @O2 have no idea whatsoever

  • Geobadger1 Christopher Chapman (@Geobadger1) reported from Ipswich District, England

    Hi @O2 just had a bizarre call from a call centre thinking I’m still an O2 customer. I’ve not been on your books for 6 or so years, so it’s either a scam or your records are quite out of date.

  • RozBaldwin Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    Incredibly #disappointed with the service received on @O2 chat this evening think they may need #CustomerService training ! Very standard robotic reply’s maybe it was a robot 😂

  • caley_caroline Caroline Caley (@caley_caroline) reported from Ipswich District, England

    @O2 really are the worst company I’ve had dealings with

  • fmorton71 Fiona Morton (@fmorton71) reported from Great Bentley, England

    @o2 you are CRAP

  • JamesSharp87 James Sharp (@JamesSharp87) reported from Witham, England

    Hello @O2 I’ve accidental damage to the rear of my iPhone 11 Pro Max. Only had the phone 3 months so will it be covered under warranty?

  • KevinRowley4 Kevin Rowley (@KevinRowley4) reported from Maldon, England

    @O2 for weeks now, Maldon CM96JR no 4 or 5G signal, voice calls virtually impossible at times. What's going on? Thank you

  • AndySoloman Andy Soloman (@AndySoloman) reported from West Bergholt, England

    @O2 your customer services are truly dreadful. What an awful Christmas present we have had.

  • ScrumpyDaniel Daniel Hill (@ScrumpyDaniel) reported from Ipswich District, England

    @NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP

  • MattyCrane Matt Crane (@MattyCrane) reported from Ipswich District, England

    @O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄

  • RozBaldwin Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    Now furious @O2 customer service said they would call me at 6pm as they did not want to miss me !! Funny but by uk time that was an hour ago ! #furious #socalledbestcustomerservice ! #o2

  • ashleighlast AL (@ashleighlast) reported from Ipswich District, England

    As if @O2 have said the reason my 4G is shockingly slow and non existent majority of the time is down to thickness of the walls or too many people around me!!?? Imagine being with a company for 12 years and getting that **** service? Time to leave.. #poorservice

  • RozBaldwin Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    @O2 Total waste of time just keep getting quoted your on the wrong contract for that !!! As you got your phone at #@CPWTweets ! Fantastic I’m such a happy customer right now ! Not!!!

  • kennythekilt kenny wilson (@kennythekilt) reported from Colchester, England

    @O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals

  • kennythekilt kenny wilson (@kennythekilt) reported from Colchester, England

    @O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help

  • m7hompson Matty Thompson (@m7hompson) reported from Ipswich District, England

    What’s the deal @O2 trying to make an insurance claim but been on the phone for 45mins and spoken to 5 different advisors which keep telling me there going to transfer me through, is this something that can’t be down in the #o2 shop?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ianjpoole Ooooooh A L'il Bit Of The Rockstar (@ianjpoole) reported

    @O2 I have a serious issue that needs resolving immediately, I have DM'ed you and need it resolving now please

  • Samgall Fizzy Sam (@Samgall) reported

    @CJSR1992 @EE @O2 How you finding the network?? I’ve just left EE for a sim only contract with O2..

  • ItsMegxo Meg✨ (@ItsMegxo) reported

    @O2 got a trial of disney+ when I got my contract iPad from you and despite auto renewal being turned off and billing not until December, I’ve had £59.99 taken out of my bank account. can you help please?

  • AlexeiH1989 Aleksandr Lee Hort (@AlexeiH1989) reported

    @O2 still shocked you cant offer decent upgrade packages to a customer of 12 years. Not only do you have to wait 55 minutes to speak to someone; ‘We have high overhead costs’ isn’t the greatest excuse in the world to be told for that long a wait...

  • TheFuzzzyOne Ry 🏴‍☠️ (@TheFuzzzyOne) reported

    Hey @O2 could you help me with something?

  • ItsMegxo Meg✨ (@ItsMegxo) reported

    @O2 got a trial of disney+ when I got my contract iPad from you and despite billing not until December, I’ve had £59.99 taken out of my bank account. can you help please as I didnt intend to carry on with Disney plus after this month

  • chrishenny16 Chris Henny (@chrishenny16) reported

    @O2 two days of calls being hung up on by o2 when trying to get a PAC code. This is a joke! O2 customer services are appalling. DMs not getting answered either

  • xoliviajayne 𝕃𝕚𝕧 (@xoliviajayne) reported

    @O2 why can some people upgrade early on o2 refresh with out paying the rest of the contract off but I have to pay? Never again I'm getting a 36 month contract deffo been ripped off time to look elsewhere

  • AlexeiH1989 Aleksandr Lee Hort (@AlexeiH1989) reported

    @O2 still shocked you cant offer decent upgrade packages to a customer of 12 years. Not only that you have to wait 55 minutes to speak to someone. FYI ‘We have high overhead costs’ probably isnt the greatest excuse in the world...

  • GetMeAManager Karen is Correct (@GetMeAManager) reported

    @MakingYouAwareM @O2 I'll answer you. You signed a contract. In that contract you agree to still pay your bill and that service can be disrupted. When you want to play the high and mighty card, read your legal documents first.