O2 outages and service status in Colchester, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Colchester, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Colchester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Colchester, England
Latest outage, problems and issue reports in Colchester and nearby locations:
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CLAIRE WALMSLEY (@MissClaireW) reported from Halstead, England@O2 any resolution to your app not working, logins just go back to the same email verification page? So many people posting & no answers?
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AL (@ashleighlast) reported from Ipswich District, EnglandAs if @O2 have said the reason my 4G is shockingly slow and non existent majority of the time is down to thickness of the walls or too many people around me!!?? Imagine being with a company for 12 years and getting that **** service? Time to leave.. #poorservice
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K (@doggett_kieran) reported from Ipswich District, England@O2 so I make an insurance claim, which i pay for monthly and you can't replace it as not in stock, nearly 2 weeks waiting. Poor. I ring today to get told lines are closed, its 11:41 on a Monday. Poor. What have you to say
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Roselyn Baldwin (@RozBaldwin) reported from Sudbury, EnglandIncredibly #disappointed with the service received on @O2 chat this evening think they may need #CustomerService training ! Very standard robotic reply’s maybe it was a robot 😂
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Laura Davidson (@lovelylaurajd) reported from Colchester, EnglandAbsolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎
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Kevin Rowley (@KevinRowley4) reported from Maldon, England@O2 for weeks now, Maldon CM96JR no 4 or 5G signal, voice calls virtually impossible at times. What's going on? Thank you
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CLAIRE WALMSLEY (@MissClaireW) reported from Halstead, England@O2 Yeh you keep replying to people with this, & yet the link you sent either directs back to social media, or continues the issue of login problems... so... ?? @virginmedia @O2
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¢σℓℓєттє ℓуηη мσσяє♥ (@ColletteLynn_) reported from Great Horkesley, EnglandWhy am I still paying full price for my tariff when the mast is down in my area and has been for a while now? I can’t access my network properly so why should I still pay? @O2 sort it out please!
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James Sharp (@JamesSharp87) reported from Witham, EnglandHello @O2 I’ve accidental damage to the rear of my iPhone 11 Pro Max. Only had the phone 3 months so will it be covered under warranty?
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Roselyn Baldwin (@RozBaldwin) reported from Sudbury, EnglandNow furious @O2 customer service said they would call me at 6pm as they did not want to miss me !! Funny but by uk time that was an hour ago ! #furious #socalledbestcustomerservice ! #o2
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Tim Cutbush (@timcutbush) reported from Ipswich District, EnglandOh my word @O2 ‘support’ is shockingly bad. Trying to connect my new Apple Watch to my existing data plan - failing big time. @O2 have no idea whatsoever
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kenny wilson (@kennythekilt) reported from Colchester, England@O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help
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Christopher Chapman (@Geobadger1) reported from Ipswich District, EnglandHi @O2 just had a bizarre call from a call centre thinking I’m still an O2 customer. I’ve not been on your books for 6 or so years, so it’s either a scam or your records are quite out of date.
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kenny wilson (@kennythekilt) reported from Colchester, England@O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals
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Jen (@SpiralSkies) reported from Ipswich District, EnglandOMG @O2 are doing work nearby so no 4G in the office. Had to sign a form last week to say we wouldn’t use the office internet either, other than for professional stuff. Work‘s awful when there’s only, well, work to focus on. It’s like the olden days 😳
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Daniel Hill (@ScrumpyDaniel) reported from Ipswich District, England@NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP
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Andy Soloman (@AndySoloman) reported from West Bergholt, England@O2 your customer services are truly dreadful. What an awful Christmas present we have had.
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Caroline Caley (@caley_caroline) reported from Ipswich District, England@O2 really are the worst company I’ve had dealings with
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Matt Crane (@MattyCrane) reported from Ipswich District, England@O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄
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Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England@O2 Total waste of time just keep getting quoted your on the wrong contract for that !!! As you got your phone at #@CPWTweets ! Fantastic I’m such a happy customer right now ! Not!!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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ruth (@rooroowhitty) reported@O2 had the worst customer service today and havnt been able to apeak to anyone
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CryptoeSIM.io (@cryptoesim) reported@ungodlywheesa @O2 What phone are you using? Most phones from the last 5+ years support eSIMs! If yours does, you could be set up in under 2 minutes — no store visit, no paperwork, no SIM tray needed.
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Mr Angry (@angry_corner) reported@ad_moran4 @O2 Ha ha, they've fooled you!!! They don't know what customer service is anymore sadly!!! You won't be able to use your new phone anywhere in the UK on O2!!!
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Nicky B (@nickybarrot84) reported@ad_moran4 @EE @O2 If this is genuine DO NOT make the switch. Regardless of cost, EE are the mut’s nuts. I moved from o2 because of how simply shocking they are. EE are the best network for a reason. You pay for what you get and on o2, you’ll get nothing !!!
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Bob (@wonder_bob) reported@O2 @ad_moran4 💯 stay away from O2, signal is woeful everywhere. Sort your deal out with EE, you will regret it if you go to O2. I had loads of issues and raised incident tickets and they just kept saying there was nothing wrong. Useless network
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Mëtälmälc 🇪🇺🏴 (@Metalmalc) reported@O2 Is your website down? I can’t login m, I’ve tried the Virgin thing several times and I’m losing the will to live.
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Stevietech (@bigbadtechie) reported@O2 why do I have a debt collection company contacting me about your billing error you said you fixed months ago? You’ve even managed to get it show as a bad debt on my credit record! You sent me a letter apologising for your screw up! Now I get debt collectors and bad credit!
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Arlene (@arlaina0) reported@O2 why isn’t it letting me login to my account with error code IDF-12B
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Thomas Herd 🇬🇧🏴 (@herd_thomas) reported@O2 - Account locked Out. My account with o2 has now been locked approximately a month. Your agents have informed this is being looked into. Please will someone please contact me and get this issue sorted once and for all. This is very annoying.
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Mike Waterson (@waterson_mike) reported@o2 can you please do me please need some help with my contract, ty