O2 Outage Report in Colchester, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Colchester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (24%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Colchester, Essex, England
The most recent O2 outage reports came from the following cities: Ipswich, Sudbury and Colchester.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
Wi-fi | |
| Sudbury |
Internet | |
| Colchester |
Phone | |
| Colchester |
Phone | |
| Colchester |
Phone | |
| Colchester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Colchester, England
Latest outage, problems and issue reports in Colchester and nearby locations:
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Kevin Rowley
(@KevinRowley4) reported
from
Maldon, England
@O2 for weeks now, Maldon CM96JR no 4 or 5G signal, voice calls virtually impossible at times. What's going on? Thank you
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Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
@O2 Total waste of time just keep getting quoted your on the wrong contract for that !!! As you got your phone at #@CPWTweets ! Fantastic I’m such a happy customer right now ! Not!!!
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Caroline Caley
(@caley_caroline) reported
from
Ipswich District, England
@O2 really are the worst company I’ve had dealings with
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James Sharp
(@JamesSharp87) reported
from
Witham, England
Hello @O2 I’ve accidental damage to the rear of my iPhone 11 Pro Max. Only had the phone 3 months so will it be covered under warranty?
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Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
Now furious @O2 customer service said they would call me at 6pm as they did not want to miss me !! Funny but by uk time that was an hour ago ! #furious #socalledbestcustomerservice ! #o2
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Tim Cutbush
(@timcutbush) reported
from
Ipswich District, England
Oh my word @O2 ‘support’ is shockingly bad. Trying to connect my new Apple Watch to my existing data plan - failing big time. @O2 have no idea whatsoever
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Fiona Morton
(@fmorton71) reported
from
Great Bentley, England
@o2 you are CRAP
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Matty Thompson
(@m7hompson) reported
from
Ipswich District, England
What’s the deal @O2 trying to make an insurance claim but been on the phone for 45mins and spoken to 5 different advisors which keep telling me there going to transfer me through, is this something that can’t be down in the #o2 shop?
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AL
(@ashleighlast) reported
from
Ipswich District, England
As if @O2 have said the reason my 4G is shockingly slow and non existent majority of the time is down to thickness of the walls or too many people around me!!?? Imagine being with a company for 12 years and getting that **** service? Time to leave.. #poorservice
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Christopher Chapman
(@Geobadger1) reported
from
Ipswich District, England
Hi @O2 just had a bizarre call from a call centre thinking I’m still an O2 customer. I’ve not been on your books for 6 or so years, so it’s either a scam or your records are quite out of date.
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Andy Soloman
(@AndySoloman) reported
from
West Bergholt, England
@O2 your customer services are truly dreadful. What an awful Christmas present we have had.
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Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
Incredibly #disappointed with the service received on @O2 chat this evening think they may need #CustomerService training ! Very standard robotic reply’s maybe it was a robot 😂
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals
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Matt Crane
(@MattyCrane) reported
from
Ipswich District, England
@O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help
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Jen
(@SpiralSkies) reported
from
Ipswich District, England
OMG @O2 are doing work nearby so no 4G in the office. Had to sign a form last week to say we wouldn’t use the office internet either, other than for professional stuff. Work‘s awful when there’s only, well, work to focus on. It’s like the olden days 😳
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Laura Davidson
(@lovelylaurajd) reported
from
Colchester, England
Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎
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Daniel Hill
(@ScrumpyDaniel) reported
from
Ipswich District, England
@NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP
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¢σℓℓєттє ℓуηη мσσяє♥
(@ColletteLynn_) reported
from
Great Horkesley, England
Why am I still paying full price for my tariff when the mast is down in my area and has been for a while now? I can’t access my network properly so why should I still pay? @O2 sort it out please!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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🏳️🌈🇬🇧 glasgow1975 🇬🇧🏳️🌈
(@glasgow1975) reported
@O2 Yea thanks. That's as useful as a chocolate fireguard. Sort out your signal coverage in Perth. It's not an isolated incident. Every time I visit signal is barely usable to connect...
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MJC
(@daiesmc) reported
Terrible experience with @SkyUK trying to get a new phone today. No attempt from customer services to help at all. Went to @O2 and they sorted me out in 10 minutes with a much better experience.
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nicholas yee
(@nicholasyee12) reported
@O2 Wow how bad is 02 they still discriminate against me this is my I am not paying my bill
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Emily Hayes
(@emilyyymayy) reported
@O2 I haven’t had service since midday today, the website says there’s a mast down in SR6 area. Can I claim money back? I have missed important calls😭
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PendeenBiker 〓〓
(@PendeenB) reported
@O2 despite the wonders of modern technology I can send money to an Airbnb host in the Ukraine, but I can't get a phone call because you wankers can't fix the local mast serving most of Pendeen for a fortnight now, and say you'll update us on the 18th march. Tossers
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John mangan
(@johnemangan1) reported
@O2 , I had a message saying we have turned off 4G, I have no signal at all, the coverage checker says no issues, I have messaged through My o2 no response
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Alec Care
(@aleccare) reported
@O2 I have spent over 90 minutes across 3 calls talking to 5 different people and still can't get my account activated. (the last person just hung up) what can I do to get this sorted if your phone lines can't help me?
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T
(@Taniyaaktar8) reported
@O2 Have the worst customer service ever. My phone just got stolen and their customer service team are of no help at all. Ffs **** like this only happens to me :(
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David Harries
(@hanger18) reported
@andy_simpleton @EE @O2 I changed from ee to O2 a few weeks ago. Working great here in Spain and Portugal with no problems. Lol is still with ee because she has £30 credit and nothing but trouble over here. 30 minute phone call still hasn't sorted problem.
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Natasha Griffith
(@Tasha_Griffith_) reported
@O2 how terrible is it the fact you can’t get into contact with anyone let alone an actual human about your bills and how ridiculous and incorrect the charges to your phone bill are