O2 Outage Report in Colchester, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Colchester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (25%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Colchester, Essex, England
The most recent O2 outage reports came from the following cities: Halstead and Ipswich District.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Colchester, England
Latest outage, problems and issue reports in Colchester and nearby locations:
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Christopher Chapman (@Geobadger1) reported from Ipswich District, England
Hi @O2 just had a bizarre call from a call centre thinking I’m still an O2 customer. I’ve not been on your books for 6 or so years, so it’s either a scam or your records are quite out of date.
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Fiona Morton (@fmorton71) reported from Great Bentley, England
@o2 you are CRAP
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CLAIRE WALMSLEY (@MissClaireW) reported from Halstead, England
@O2 Yeh you keep replying to people with this, & yet the link you sent either directs back to social media, or continues the issue of login problems... so... ?? @virginmedia @O2
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Matty Thompson (@m7hompson) reported from Ipswich District, England
What’s the deal @O2 trying to make an insurance claim but been on the phone for 45mins and spoken to 5 different advisors which keep telling me there going to transfer me through, is this something that can’t be down in the #o2 shop?
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kenny wilson (@kennythekilt) reported from Colchester, England
@O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help
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kenny wilson (@kennythekilt) reported from Colchester, England
@O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals
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Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England
Incredibly #disappointed with the service received on @O2 chat this evening think they may need #CustomerService training ! Very standard robotic reply’s maybe it was a robot 😂
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Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England
Now furious @O2 customer service said they would call me at 6pm as they did not want to miss me !! Funny but by uk time that was an hour ago ! #furious #socalledbestcustomerservice ! #o2
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Andy Soloman (@AndySoloman) reported from West Bergholt, England
@O2 your customer services are truly dreadful. What an awful Christmas present we have had.
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James Sharp (@JamesSharp87) reported from Witham, England
Hello @O2 I’ve accidental damage to the rear of my iPhone 11 Pro Max. Only had the phone 3 months so will it be covered under warranty?
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AL (@ashleighlast) reported from Ipswich District, England
As if @O2 have said the reason my 4G is shockingly slow and non existent majority of the time is down to thickness of the walls or too many people around me!!?? Imagine being with a company for 12 years and getting that **** service? Time to leave.. #poorservice
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K (@doggett_kieran) reported from Ipswich District, England
@O2 so I make an insurance claim, which i pay for monthly and you can't replace it as not in stock, nearly 2 weeks waiting. Poor. I ring today to get told lines are closed, its 11:41 on a Monday. Poor. What have you to say
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Tim Cutbush (@timcutbush) reported from Ipswich District, England
Oh my word @O2 ‘support’ is shockingly bad. Trying to connect my new Apple Watch to my existing data plan - failing big time. @O2 have no idea whatsoever
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Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England
@O2 Total waste of time just keep getting quoted your on the wrong contract for that !!! As you got your phone at #@CPWTweets ! Fantastic I’m such a happy customer right now ! Not!!!
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CLAIRE WALMSLEY (@MissClaireW) reported from Halstead, England
@O2 any resolution to your app not working, logins just go back to the same email verification page? So many people posting & no answers?
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Daniel Hill (@ScrumpyDaniel) reported from Ipswich District, England
@NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP
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Matt Crane (@MattyCrane) reported from Ipswich District, England
@O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄
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Kevin Rowley (@KevinRowley4) reported from Maldon, England
@O2 for weeks now, Maldon CM96JR no 4 or 5G signal, voice calls virtually impossible at times. What's going on? Thank you
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Laura Davidson (@lovelylaurajd) reported from Colchester, England
Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎
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¢σℓℓєттє ℓуηη мσσяє♥ (@ColletteLynn_) reported from Great Horkesley, England
Why am I still paying full price for my tariff when the mast is down in my area and has been for a while now? I can’t access my network properly so why should I still pay? @O2 sort it out please!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Irvine❤⚽ (@MissIrvine85) reported
@O2 for the third time you have not taken my payment resulting in a late payment!!! Can you just tell me how i go about getting you to make payment!!! You have taken my phone contract without problems and it’s the same account!!!! #fedupofthisnow
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Becky Wren (@Becky_Wren) reported
@O2 It was an upgrade. Both phones now say 'not registered on network'. Is that normal? Anything I need to do to the new phone? Thanks
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Matt Maber 🎞📷 (@mattmaber) reported
@O2 looks like your myo2 account site is down?
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Malcolm Ness (@malkyness) reported
@O2 I'm also trying to find your customer service number it's not easy
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Bryony Bewers (@bryony21) reported
@O2 where are your customer service. Trying to contact you by phone and on hold for 30 min to just be cut off every time I call.
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Laura Irvine❤⚽ (@MissIrvine85) reported
@O2 for the third time you have not taken my payment resulting in a late payment!!! Can you just tell me how i go about getting you to make payment!!! You have taken my phone contact without problems and it’s the same account!!!! #fedupofthisnow
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Cameron (@CameronC66) reported
@dianej1980 @O2 I use smarty you get 30GB data unlimited minutes and test messages for £10 a month and you can cancel at anytime
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Garns (@The_Garns) reported
@charli_bigspuds @O2 Never needed my number after that to sign in. What about the myo2 app? Just turn your wifi off so it logs in through your phones data
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The Brown Frank White (@livelikewass) reported
@O2 you guys have the worst customer service ever and no please do respond with “would you like to DM us so we can resolve your problem”.
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I.Speak.Style (@I_speak__style) reported
@O2 is their a network coverage as my phone isn’t working outside of my house, says no internet .