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O2 Outage Report in Colchester, Essex, England

Why is my O2 service not working?

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The latest reports from users having issues in Colchester come from postal codes CO4 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Colchester, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Colchester, England

The most recent O2 outage reports came from the following cities: Ipswich, Colchester, Maldon, and Clacton-on-Sea.

CityProblem TypeReport Time
Ipswich Total Blackout 10 days ago
Ipswich Phone 12 days ago
Colchester Phone 17 days ago
Maldon Phone 1 month ago
Clacton-on-Sea Internet 2 months ago
Colchester Total Blackout 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Colchester, England

Latest outage, problems and issue reports in Colchester and nearby locations:

  • kennythekilt
    kenny wilson (@kennythekilt) reported from Colchester, England

    @O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals

  • MattyCrane
    Matt Crane (@MattyCrane) reported from Ipswich District, England

    @O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄

  • ColletteLynn_
    ¢σℓℓєттє ℓуηη мσσяє♥ (@ColletteLynn_) reported from Great Horkesley, England

    Why am I still paying full price for my tariff when the mast is down in my area and has been for a while now? I can’t access my network properly so why should I still pay? @O2 sort it out please!

  • kennythekilt
    kenny wilson (@kennythekilt) reported from Colchester, England

    @O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help

  • RozBaldwin
    Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    Incredibly #disappointed with the service received on @O2 chat this evening think they may need #CustomerService training ! Very standard robotic reply’s maybe it was a robot 😂

  • KevinRowley4
    Kevin Rowley (@KevinRowley4) reported from Maldon, England

    @O2 for weeks now, Maldon CM96JR no 4 or 5G signal, voice calls virtually impossible at times. What's going on? Thank you

  • m7hompson
    Matty Thompson (@m7hompson) reported from Ipswich District, England

    What’s the deal @O2 trying to make an insurance claim but been on the phone for 45mins and spoken to 5 different advisors which keep telling me there going to transfer me through, is this something that can’t be down in the #o2 shop?

  • Geobadger1
    Christopher Chapman (@Geobadger1) reported from Ipswich District, England

    Hi @O2 just had a bizarre call from a call centre thinking I’m still an O2 customer. I’ve not been on your books for 6 or so years, so it’s either a scam or your records are quite out of date.

  • RozBaldwin
    Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    Now furious @O2 customer service said they would call me at 6pm as they did not want to miss me !! Funny but by uk time that was an hour ago ! #furious #socalledbestcustomerservice ! #o2

  • ScrumpyDaniel
    Daniel Hill (@ScrumpyDaniel) reported from Ipswich District, England

    @NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP

  • fmorton71
    Fiona Morton (@fmorton71) reported from Great Bentley, England

    @o2 you are CRAP

  • RozBaldwin
    Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    @O2 Total waste of time just keep getting quoted your on the wrong contract for that !!! As you got your phone at #@CPWTweets ! Fantastic I’m such a happy customer right now ! Not!!!

  • ashleighlast
    AL (@ashleighlast) reported from Ipswich District, England

    As if @O2 have said the reason my 4G is shockingly slow and non existent majority of the time is down to thickness of the walls or too many people around me!!?? Imagine being with a company for 12 years and getting that **** service? Time to leave.. #poorservice

  • timcutbush
    Tim Cutbush (@timcutbush) reported from Ipswich District, England

    Oh my word @O2 ‘support’ is shockingly bad. Trying to connect my new Apple Watch to my existing data plan - failing big time. @O2 have no idea whatsoever

  • SpiralSkies
    Jen (@SpiralSkies) reported from Ipswich District, England

    OMG @O2 are doing work nearby so no 4G in the office. Had to sign a form last week to say we wouldn’t use the office internet either, other than for professional stuff. Work‘s awful when there’s only, well, work to focus on. It’s like the olden days 😳

  • JamesSharp87
    James Sharp (@JamesSharp87) reported from Witham, England

    Hello @O2 I’ve accidental damage to the rear of my iPhone 11 Pro Max. Only had the phone 3 months so will it be covered under warranty?

  • lovelylaurajd
    Laura Davidson (@lovelylaurajd) reported from Colchester, England

    Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎

  • caley_caroline
    Caroline Caley (@caley_caroline) reported from Ipswich District, England

    @O2 really are the worst company I’ve had dealings with

  • AndySoloman
    Andy Soloman (@AndySoloman) reported from West Bergholt, England

    @O2 your customer services are truly dreadful. What an awful Christmas present we have had.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • QualityAdmin
    Dirk Gently (@QualityAdmin) reported

    @O2 is it still possible to merge accounts in MyO2? I have 2 pay monthly accounts and they used to be covered on the same login but for some reason they’re now separate and I can’t re-merge them!

  • iamrealchris700
    Chris (@iamrealchris700) reported

    Why on earth is @O2 fixing there network at Christmas time I've had no internet yesterday or today they've all year to do this why wait until till this time of year

  • uzi_mc
    Keith Merriman (@uzi_mc) reported

    @darrencoleshill @O2 Good luck - have been trying to get this looked at by @O2 since about 8pm yesterday; tweets, webchat, 3 calls to contact centre…still not working!

  • SteveJCSmith
    Steve Smith (@SteveJCSmith) reported

    @O2 Do you guys ever answer your customer help DMs? Nightmare transferring SIM over from @virginmedia

  • _Sarah_S_
    Sarah Smith (@_Sarah_S_) reported

    @O2 why are you taking orders for Beats headphones when you are not delivering them? 4 weeks I have been waiting! Not able to do an online chat and phone line keeps cutting me off. Shocking service!!!

  • GemmaMiddleton1
    Gemma Middleton ACIM (@GemmaMiddleton1) reported

    @O2 worst phone experience trying to get through to customer services; the automated options keep ending the call! I need to speak to someone (an actual person) about my son’s Xmas present! Please help!

  • AndyGroundwater
    Andy Groundwater (@AndyGroundwater) reported

    Hi @O2 I'm trying to set the call forward feature but keep getting a message saying there's a network or sim error. Tried switching off and back on and removing the sim card, but no joy. Any ideas please?

  • codyjaye
    Cody Smith (@codyjaye) reported

    @O2 why has my signal been so bad these past 2 days and my mobile data so slow? :(

  • RebeccaLangdon3
    Rebecca Langdon (@RebeccaLangdon3) reported

    @O2 my greggs sweet treats voucher says it’s used but isn’t working in the store. Can you help please ?

  • pammyd7
    Pam & Holly🎄🤶 (@pammyd7) reported

    @O2 But I can’t sign in to effing O2 in the first place!