O2

O2 Outage Report in Colchester, Essex, England

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The latest reports from users having issues in Colchester come from postal codes CO2.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Colchester, Essex, England 12/27/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Colchester, Essex, England

The most recent O2 outage reports came from the following cities: Colchester and Ipswich.

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City Problem Type Report Time
United KingdomColchester Phone
United KingdomIpswich Phone
United KingdomColchester Phone
United KingdomColchester Phone
United KingdomIpswich Phone
United KingdomIpswich Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Colchester, England

Latest outage, problems and issue reports in Colchester and nearby locations:

  • ScrumpyDaniel Daniel Hill (@ScrumpyDaniel) reported from Ipswich District, England

    @NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP

  • doggett_kieran K (@doggett_kieran) reported from Ipswich District, England

    @O2 so I make an insurance claim, which i pay for monthly and you can't replace it as not in stock, nearly 2 weeks waiting. Poor. I ring today to get told lines are closed, its 11:41 on a Monday. Poor. What have you to say

  • RozBaldwin Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    Now furious @O2 customer service said they would call me at 6pm as they did not want to miss me !! Funny but by uk time that was an hour ago ! #furious #socalledbestcustomerservice ! #o2

  • KevinRowley4 Kevin Rowley (@KevinRowley4) reported from Maldon, England

    @O2 for weeks now, Maldon CM96JR no 4 or 5G signal, voice calls virtually impossible at times. What's going on? Thank you

  • kennythekilt kenny wilson (@kennythekilt) reported from Colchester, England

    @O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals

  • MattyCrane Matt Crane (@MattyCrane) reported from Ipswich District, England

    @O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄

  • m7hompson Matty Thompson (@m7hompson) reported from Ipswich District, England

    What’s the deal @O2 trying to make an insurance claim but been on the phone for 45mins and spoken to 5 different advisors which keep telling me there going to transfer me through, is this something that can’t be down in the #o2 shop?

  • JamesSharp87 James Sharp (@JamesSharp87) reported from Witham, England

    Hello @O2 I’ve accidental damage to the rear of my iPhone 11 Pro Max. Only had the phone 3 months so will it be covered under warranty?

  • fmorton71 Fiona Morton (@fmorton71) reported from Great Bentley, England

    @o2 you are CRAP

  • AndySoloman Andy Soloman (@AndySoloman) reported from West Bergholt, England

    @O2 your customer services are truly dreadful. What an awful Christmas present we have had.

  • kennythekilt kenny wilson (@kennythekilt) reported from Colchester, England

    @O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help

  • lovelylaurajd Laura Davidson (@lovelylaurajd) reported from Colchester, England

    Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎

  • RozBaldwin Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    Incredibly #disappointed with the service received on @O2 chat this evening think they may need #CustomerService training ! Very standard robotic reply’s maybe it was a robot 😂

  • MissClaireW CLAIRE WALMSLEY (@MissClaireW) reported from Halstead, England

    @O2 Yeh you keep replying to people with this, & yet the link you sent either directs back to social media, or continues the issue of login problems... so... ?? @virginmedia @O2

  • ColletteLynn_ ¢σℓℓєттє ℓуηη мσσяє♥ (@ColletteLynn_) reported from Great Horkesley, England

    Why am I still paying full price for my tariff when the mast is down in my area and has been for a while now? I can’t access my network properly so why should I still pay? @O2 sort it out please!

  • MissClaireW CLAIRE WALMSLEY (@MissClaireW) reported from Halstead, England

    @O2 any resolution to your app not working, logins just go back to the same email verification page? So many people posting & no answers?

  • timcutbush Tim Cutbush (@timcutbush) reported from Ipswich District, England

    Oh my word @O2 ‘support’ is shockingly bad. Trying to connect my new Apple Watch to my existing data plan - failing big time. @O2 have no idea whatsoever

  • RozBaldwin Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    @O2 Total waste of time just keep getting quoted your on the wrong contract for that !!! As you got your phone at #@CPWTweets ! Fantastic I’m such a happy customer right now ! Not!!!

  • Geobadger1 Christopher Chapman (@Geobadger1) reported from Ipswich District, England

    Hi @O2 just had a bizarre call from a call centre thinking I’m still an O2 customer. I’ve not been on your books for 6 or so years, so it’s either a scam or your records are quite out of date.

  • ashleighlast AL (@ashleighlast) reported from Ipswich District, England

    As if @O2 have said the reason my 4G is shockingly slow and non existent majority of the time is down to thickness of the walls or too many people around me!!?? Imagine being with a company for 12 years and getting that **** service? Time to leave.. #poorservice

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • shanio1983 shane kelly (@shanio1983) reported

    @O2 **** it,gonna get a garlic bread takeout and stick a peter kay did on , no hassle no problems trying to log on to any device . Absolute bullshi* be ashamed o2

  • bfcrazza92 Ryan J (@bfcrazza92) reported

    @O2 Absolute joke!!! Apps been down all day I'd love to meet the people that bought these tickets!!! Most of these tickets will now be sold on for massive amounts of money @peterkay_co_uk

  • GavinGuest3 Gavin Guest (@GavinGuest3) reported

    @O2 Spoke with a member of your team and sorted out my bill to be paid in five days ( don’t get paid till then) and was put back online now randomly I’m cut off again wtf man

  • HHvirtualPA Virginia Davis🌸 (@HHvirtualPA) reported

    @O2 Your app has been down all day even before the tickets went on sale. How have you managed to sell out? #O2Priority you are joke especially when sold tickets are selling for astronomical prices. Who have to sold to? Not your customers.

  • Ashby2508 Richard Ashby (@Ashby2508) reported

    @katie_louise_b @O2 I switched recently to O2 from EE due to O2 being cheaper and better data packages at the time. All I can say is I see why EE charge more. Far more reliable service.

  • GAVRS83 GavR (@GAVRS83) reported

    @andyw83 @ChrisBurgess72 @O2 Yes-appears they've taken it proper down now, overnight I suspect... Go through web browser not app, as above, ignore when you when you enter code & says a problem, there isn't-always tells me that, click to tickets... Not helpful for you in pool but London 02 seem easier to get.

  • gingerbloke53 David Robson (@gingerbloke53) reported

    @O2 @virginmedia no idea how you managed to sell out when the priority site has been down for over 13 hours… Guess the staff all have them on the resale site - absolutely shocking one very disappointed o2 and virgin customer!!!

  • Lwilson90 Liam Wilson (@Lwilson90) reported

    @O2 We've seen extraordinary demand from bot that we let purchase all the tickets and for our loyal fans we kept the app down all day.. good luck and purchase the tickets at w5x the price

  • alicoults Alison Coulton (@alicoults) reported

    @O2 That’s Just terrible, I’ve constantly been trying to get on the app without success since 09:45 with the odd glimmer of hope until this afternoon till now it says it’s actually down so how can you be sold out ? I think a fuller explanation is needed to your loyal customers!

  • dannii_182 Danielle Davies (@dannii_182) reported

    @peterkay_co_uk Really isn’t fair that people were using a hack to get priority tickets. I tried consistently since 9.20, 8+ hours and nothing! @peterkay_co_uk @o2 should cancel tickets that were purchased by hack/cheat and put back up in general sale