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O2 outages and service status in Colchester, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Colchester, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

The latest reports from users having issues in Colchester come from postal codes CO4 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Colchester, England

The most recent O2 outage reports came from the following cities: Ipswich, Colchester, Maldon, and Clacton-on-Sea.

CityProblem TypeReport Time
Ipswich Total Blackout 14 days ago
Ipswich Phone 16 days ago
Colchester Phone 21 days ago
Maldon Phone 1 month ago
Clacton-on-Sea Internet 2 months ago
Colchester Total Blackout 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Colchester, England

Latest outage, problems and issue reports in Colchester and nearby locations:

  • lovelylaurajd
    Laura Davidson (@lovelylaurajd) reported from Colchester, England

    Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎

  • kennythekilt
    kenny wilson (@kennythekilt) reported from Colchester, England

    @O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help

  • RozBaldwin
    Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    Now furious @O2 customer service said they would call me at 6pm as they did not want to miss me !! Funny but by uk time that was an hour ago ! #furious #socalledbestcustomerservice ! #o2

  • ScrumpyDaniel
    Daniel Hill (@ScrumpyDaniel) reported from Ipswich District, England

    @NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP

  • Geobadger1
    Christopher Chapman (@Geobadger1) reported from Ipswich District, England

    Hi @O2 just had a bizarre call from a call centre thinking I’m still an O2 customer. I’ve not been on your books for 6 or so years, so it’s either a scam or your records are quite out of date.

  • timcutbush
    Tim Cutbush (@timcutbush) reported from Ipswich District, England

    Oh my word @O2 ‘support’ is shockingly bad. Trying to connect my new Apple Watch to my existing data plan - failing big time. @O2 have no idea whatsoever

  • SpiralSkies
    Jen (@SpiralSkies) reported from Ipswich District, England

    OMG @O2 are doing work nearby so no 4G in the office. Had to sign a form last week to say we wouldn’t use the office internet either, other than for professional stuff. Work‘s awful when there’s only, well, work to focus on. It’s like the olden days 😳

  • MattyCrane
    Matt Crane (@MattyCrane) reported from Ipswich District, England

    @O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄

  • ColletteLynn_
    ¢σℓℓєттє ℓуηη мσσяє♥ (@ColletteLynn_) reported from Great Horkesley, England

    Why am I still paying full price for my tariff when the mast is down in my area and has been for a while now? I can’t access my network properly so why should I still pay? @O2 sort it out please!

  • RozBaldwin
    Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    Incredibly #disappointed with the service received on @O2 chat this evening think they may need #CustomerService training ! Very standard robotic reply’s maybe it was a robot 😂

  • ashleighlast
    AL (@ashleighlast) reported from Ipswich District, England

    As if @O2 have said the reason my 4G is shockingly slow and non existent majority of the time is down to thickness of the walls or too many people around me!!?? Imagine being with a company for 12 years and getting that **** service? Time to leave.. #poorservice

  • AndySoloman
    Andy Soloman (@AndySoloman) reported from West Bergholt, England

    @O2 your customer services are truly dreadful. What an awful Christmas present we have had.

  • JamesSharp87
    James Sharp (@JamesSharp87) reported from Witham, England

    Hello @O2 I’ve accidental damage to the rear of my iPhone 11 Pro Max. Only had the phone 3 months so will it be covered under warranty?

  • KevinRowley4
    Kevin Rowley (@KevinRowley4) reported from Maldon, England

    @O2 for weeks now, Maldon CM96JR no 4 or 5G signal, voice calls virtually impossible at times. What's going on? Thank you

  • doggett_kieran
    K (@doggett_kieran) reported from Ipswich District, England

    @O2 so I make an insurance claim, which i pay for monthly and you can't replace it as not in stock, nearly 2 weeks waiting. Poor. I ring today to get told lines are closed, its 11:41 on a Monday. Poor. What have you to say

  • RozBaldwin
    Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    @O2 Total waste of time just keep getting quoted your on the wrong contract for that !!! As you got your phone at #@CPWTweets ! Fantastic I’m such a happy customer right now ! Not!!!

  • kennythekilt
    kenny wilson (@kennythekilt) reported from Colchester, England

    @O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals

  • fmorton71
    Fiona Morton (@fmorton71) reported from Great Bentley, England

    @o2 you are CRAP

  • m7hompson
    Matty Thompson (@m7hompson) reported from Ipswich District, England

    What’s the deal @O2 trying to make an insurance claim but been on the phone for 45mins and spoken to 5 different advisors which keep telling me there going to transfer me through, is this something that can’t be down in the #o2 shop?

  • MissClaireW
    CLAIRE WALMSLEY (@MissClaireW) reported from Halstead, England

    @O2 any resolution to your app not working, logins just go back to the same email verification page? So many people posting & no answers?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • GrahamLaird1
    Graham (@GrahamLaird1) reported

    @O2 when I try to log into the my02 website I get an error message. See image. When I use the my02app my remaining data is not showing. When I try to login to the 02 community it doesn't recognise my log in details.

  • viktoriadoh
    Viktoria (@viktoriadoh) reported

    How can @O2 mess up changing a current number onto a new SIM card? I have been on the phone to them since yesterday as someone has really messed up switching my number. I currently have someone else’s number assigned to my account. Hours of being on hold. Awful service.

  • lil_skyscraper_
    Sarah ツ (@lil_skyscraper_) reported

    @O2 I have a phone with a o2 sim only contract with unlimited data, it’s at the end of the 18 months and has gone up to £43 a month. Is there a way of getting it down because on the website it says it’s £30?

  • Rcl1Rcl1
    Our Sea Elle (@Rcl1Rcl1) reported

    @O2 how do i cancel my disney+? It says i have to cancel via My O2 but i cant find it. Thanks.

  • tfaye76
    TF (@tfaye76) reported

    @PeteyJayD @O2 Hi. Yes. All sorted. I believe my network connection was reset and it went through about 2 hours later.

  • talithawhite
    TalithaecfcWhite (@talithawhite) reported

    @O2 2. And it's been going on for days! Had txts a little while ago telling me work going on to improve the signal in my area is being carried out! But it's worse! And when you've got a loved ones funeral to arrange it's quite frankly beyond stressful when calls etc aren't

  • PeteyJayD
    PT. (@PeteyJayD) reported

    @tfaye76 @O2 Is this sorted for you? My port was due on Tuesday. Old service has disconnected but number has not ported yet.

  • ItsJurassicMark
    Jurassic Mark 🦕🦖 (@ItsJurassicMark) reported

    Switched from Vodafone to O2 on Monday and bought a phone and plan online, paid the money for the down payment of the phone. Haven't heard anything at all since. 4 days later. Day 2 of trying to get through to customer service to ask what's going on. Bad start @O2.

  • TheHughMcMillan
    Hugh McMillan (@TheHughMcMillan) reported

    @O2 spent 1 hour 15minutes on customer contact line 202 yesterday. Simply to transfer O2 contracts - expired! Talked to 4 different people (3 based abroad) - went through ‘security check’ 4 times!! Been a customer for years - NOT GOOD ENOUGH - CRAP SERVICE Communications Coy? 🙄

  • JoshuaM77753587
    Josh Rivlin (@JoshuaM77753587) reported

    @O2 someone has been opening accounts in my name at your stores. I have reported this to your fraud team and have had zero response. The lack of customer service when you are sending me bills for a contract which is not mine is appalling.