O2

O2 Outage Report in Colchester, Essex, England

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The latest reports from users having issues in Colchester come from postal codes CO2 and CO4.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Colchester, Essex, England 02/13/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Colchester, Essex, England

The most recent O2 outage reports came from the following cities: Colchester, Witham and Ipswich.

Loading map, please wait...
City Problem Type Report Time
United KingdomColchester Total Blackout
United KingdomColchester Phone
United KingdomWitham Total Blackout
United KingdomIpswich Phone
United KingdomColchester Phone
United KingdomIpswich Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Colchester, England

Latest outage, problems and issue reports in Colchester and nearby locations:

  • JamesSharp87 James Sharp (@JamesSharp87) reported from Witham, England

    Hello @O2 I’ve accidental damage to the rear of my iPhone 11 Pro Max. Only had the phone 3 months so will it be covered under warranty?

  • m7hompson Matty Thompson (@m7hompson) reported from Ipswich District, England

    What’s the deal @O2 trying to make an insurance claim but been on the phone for 45mins and spoken to 5 different advisors which keep telling me there going to transfer me through, is this something that can’t be down in the #o2 shop?

  • kennythekilt kenny wilson (@kennythekilt) reported from Colchester, England

    @O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help

  • RozBaldwin Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    @O2 Total waste of time just keep getting quoted your on the wrong contract for that !!! As you got your phone at #@CPWTweets ! Fantastic I’m such a happy customer right now ! Not!!!

  • ColletteLynn_ ¢σℓℓєттє ℓуηη мσσяє♥ (@ColletteLynn_) reported from Great Horkesley, England

    Why am I still paying full price for my tariff when the mast is down in my area and has been for a while now? I can’t access my network properly so why should I still pay? @O2 sort it out please!

  • kennythekilt kenny wilson (@kennythekilt) reported from Colchester, England

    @O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals

  • KevinRowley4 Kevin Rowley (@KevinRowley4) reported from Maldon, England

    @O2 for weeks now, Maldon CM96JR no 4 or 5G signal, voice calls virtually impossible at times. What's going on? Thank you

  • ScrumpyDaniel Daniel Hill (@ScrumpyDaniel) reported from Ipswich District, England

    @NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP

  • ashleighlast AL (@ashleighlast) reported from Ipswich District, England

    As if @O2 have said the reason my 4G is shockingly slow and non existent majority of the time is down to thickness of the walls or too many people around me!!?? Imagine being with a company for 12 years and getting that **** service? Time to leave.. #poorservice

  • MissClaireW CLAIRE WALMSLEY (@MissClaireW) reported from Halstead, England

    @O2 any resolution to your app not working, logins just go back to the same email verification page? So many people posting & no answers?

  • RozBaldwin Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    Now furious @O2 customer service said they would call me at 6pm as they did not want to miss me !! Funny but by uk time that was an hour ago ! #furious #socalledbestcustomerservice ! #o2

  • fmorton71 Fiona Morton (@fmorton71) reported from Great Bentley, England

    @o2 you are CRAP

  • RozBaldwin Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    Incredibly #disappointed with the service received on @O2 chat this evening think they may need #CustomerService training ! Very standard robotic reply’s maybe it was a robot 😂

  • timcutbush Tim Cutbush (@timcutbush) reported from Ipswich District, England

    Oh my word @O2 ‘support’ is shockingly bad. Trying to connect my new Apple Watch to my existing data plan - failing big time. @O2 have no idea whatsoever

  • doggett_kieran K (@doggett_kieran) reported from Ipswich District, England

    @O2 so I make an insurance claim, which i pay for monthly and you can't replace it as not in stock, nearly 2 weeks waiting. Poor. I ring today to get told lines are closed, its 11:41 on a Monday. Poor. What have you to say

  • MissClaireW CLAIRE WALMSLEY (@MissClaireW) reported from Halstead, England

    @O2 Yeh you keep replying to people with this, & yet the link you sent either directs back to social media, or continues the issue of login problems... so... ?? @virginmedia @O2

  • AndySoloman Andy Soloman (@AndySoloman) reported from West Bergholt, England

    @O2 your customer services are truly dreadful. What an awful Christmas present we have had.

  • MattyCrane Matt Crane (@MattyCrane) reported from Ipswich District, England

    @O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄

  • lovelylaurajd Laura Davidson (@lovelylaurajd) reported from Colchester, England

    Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎

  • Geobadger1 Christopher Chapman (@Geobadger1) reported from Ipswich District, England

    Hi @O2 just had a bizarre call from a call centre thinking I’m still an O2 customer. I’ve not been on your books for 6 or so years, so it’s either a scam or your records are quite out of date.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Louhawke1994 Lou Hawke ✌ (@Louhawke1994) reported

    @O2 why is it showing that I'm 3 payments in arrears with you on my credit score yet I paid my contract off in August last year and never missed a payment with you? I left your company 5 months ago 😳

  • mikeofthejungle M W (@mikeofthejungle) reported

    @tobiashavec @O2 I work in Tonbridge and it’s been awful for years. I’ve reported it probably about 3 times to be told everything it fine. Full bars of signal, data throughput is slower than dialup!!

  • NixyBobs Nixy Rae (@NixyBobs) reported

    @O2 went to @GreggsOfficial for the weekly coffee loaded up the code only to find their systems down! Wasted the code now 😭 heeeelp!

  • mrtuition frank (@mrtuition) reported

    @O2 I wasted my free Greggs hot drink code this morning but all of their internet was down. Can I get my free drink reinstated as obviously this was not my fault.

  • GroundedTech Dan - GroundedTech (@GroundedTech) reported

    @bluegaschris @O2 @GreggsOfficial I didn't get involved. You involved me in it instead of messaging them directly. I use O2 with no issue. You can have issues with any network. These things happen. I get that it can be really **** when you have a bad experience.

  • Francesca090900 Francesca0909 (@Francesca090900) reported

    @O2 I’m an elderly customer and any time I call for help you are cutting me off . I am about to cancel my dd as your customer service is shocking I have sent a DM severs times it’s being ignored!

  • mills1232 Mills❤️ (@mills1232) reported

    @O2 What is going on with your customer service?! Been on hold for hours now and then it cuts out.

  • smooothjuice blake 💀 (@smooothjuice) reported

    @O2 hi i’ve pressed my free coffee voucher and then been to 2 different greggs and their internet is down so i can’t redeem? pls help

  • mcalvert1066 Northernguy (@mcalvert1066) reported

    @O2 Your signal in the TS18 area is absolutely terrrible at the moment

  • TRUTH916515394 TRUTH (@TRUTH916515394) reported

    @O2 @GreggsOfficial I have no signal such a crap service!!!