O2 Outage Report in Colchester, Essex, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Colchester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at O2
O2 is having issues since 01:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (60%)
-
Internet (19%)
-
Total Blackout (12%)
-
Wi-fi (4%)
-
E-mail (4%)
-
TV (1%)
Live Outage Map Near Colchester, Essex, England
The most recent O2 outage reports came from the following cities: Colchester.
| City | Problem Type | Report Time |
|---|---|---|
 Colchester |
Phone | |
| Colchester |
Phone | |
| Colchester |
Internet | |
| Clacton-on-Sea |
Phone | |
| Clacton-on-Sea |
Phone | |
| Colchester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Colchester, England
Latest outage, problems and issue reports in Colchester and nearby locations:
-
Jen
(@SpiralSkies) reported
from
Ipswich District, England
OMG @O2 are doing work nearby so no 4G in the office. Had to sign a form last week to say we wouldn’t use the office internet either, other than for professional stuff. Work‘s awful when there’s only, well, work to focus on. It’s like the olden days 😳
-
Fiona Morton
(@fmorton71) reported
from
Great Bentley, England
@o2 you are CRAP
-
Matt Crane
(@MattyCrane) reported
from
Ipswich District, England
@O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄
-
AL
(@ashleighlast) reported
from
Ipswich District, England
As if @O2 have said the reason my 4G is shockingly slow and non existent majority of the time is down to thickness of the walls or too many people around me!!?? Imagine being with a company for 12 years and getting that **** service? Time to leave.. #poorservice
-
Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
Now furious @O2 customer service said they would call me at 6pm as they did not want to miss me !! Funny but by uk time that was an hour ago ! #furious #socalledbestcustomerservice ! #o2
-
Tim Cutbush
(@timcutbush) reported
from
Ipswich District, England
Oh my word @O2 ‘support’ is shockingly bad. Trying to connect my new Apple Watch to my existing data plan - failing big time. @O2 have no idea whatsoever
-
kenny wilson
(@kennythekilt) reported
from
Colchester, England
@O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals
-
¢σℓℓєттє ℓуηη мσσяє♥
(@ColletteLynn_) reported
from
Great Horkesley, England
Why am I still paying full price for my tariff when the mast is down in my area and has been for a while now? I can’t access my network properly so why should I still pay? @O2 sort it out please!
-
Kevin Rowley
(@KevinRowley4) reported
from
Maldon, England
@O2 for weeks now, Maldon CM96JR no 4 or 5G signal, voice calls virtually impossible at times. What's going on? Thank you
-
James Sharp
(@JamesSharp87) reported
from
Witham, England
Hello @O2 I’ve accidental damage to the rear of my iPhone 11 Pro Max. Only had the phone 3 months so will it be covered under warranty?
-
Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
@O2 Total waste of time just keep getting quoted your on the wrong contract for that !!! As you got your phone at #@CPWTweets ! Fantastic I’m such a happy customer right now ! Not!!!
-
Laura Davidson
(@lovelylaurajd) reported
from
Colchester, England
Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎
-
Caroline Caley
(@caley_caroline) reported
from
Ipswich District, England
@O2 really are the worst company I’ve had dealings with
-
kenny wilson
(@kennythekilt) reported
from
Colchester, England
@O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help
-
Christopher Chapman
(@Geobadger1) reported
from
Ipswich District, England
Hi @O2 just had a bizarre call from a call centre thinking I’m still an O2 customer. I’ve not been on your books for 6 or so years, so it’s either a scam or your records are quite out of date.
-
Andy Soloman
(@AndySoloman) reported
from
West Bergholt, England
@O2 your customer services are truly dreadful. What an awful Christmas present we have had.
-
Daniel Hill
(@ScrumpyDaniel) reported
from
Ipswich District, England
@NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP
-
Matty Thompson
(@m7hompson) reported
from
Ipswich District, England
What’s the deal @O2 trying to make an insurance claim but been on the phone for 45mins and spoken to 5 different advisors which keep telling me there going to transfer me through, is this something that can’t be down in the #o2 shop?
-
Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
Incredibly #disappointed with the service received on @O2 chat this evening think they may need #CustomerService training ! Very standard robotic reply’s maybe it was a robot 😂
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Marian
(@marianwss) reported
@O2 Get back to me, how is my bill double this month, who asked you to charge me for Amazon music!! The audacity your services is sooooo slow and I barely have internet most days and have to use my WiFi, not happy at all
-
m
(@mussarat0) reported
@Abdulla64543026 @O2 Been with o2 for donkey years never got any gift or a good deal package from them it’s time to move on now. Thinking on line of Vodafone
-
SandDancer™️
(@AndrewDez91) reported
@O2 we have a problem. I wanted a new iPad so I’ve gone through all that and great it’s coming but you’ve cancelled my sim only so now I have 1gb data and 100 texts instead of 10gb days mins and texts.... not cool
-
Rachel Halliburton
(@Hallibee1) reported
@catherine_mayer @O2 ****. So terrible to hear this. Have you got the help you need? Would you like me to put in a call?
-
firehorse #RTTG
(@CathyHo61168888) reported
@catherine_mayer @O2 I’m sorry you have been mugged. Am glad you are relatively okay. Hope you have got all the help you needed.
-
Kiesha
(@kiesha05x) reported
@ciarakenny5 @O2 I’ve had the same issue. Honestly pissing me off now!!!
-
Rahila Gupta
(@RahilaG) reported
@catherine_mayer @O2 OMG. On top of a horrible year! So sorry to hear this.
-
Catherine Mayer
(@catherine_mayer) reported
@JacquelineAbbD @O2 My problem is getting @O2 to sort the replacement. They helped via Twitter to restrict old phone but haven't got in touch re new one. I'm stuck without their help
-
Laura Chapman
(@LauraJoyChapman) reported
@O2 sent my phone to o2 recycle and not heard anything. Getting worried now and really needed the money #covid #help #hopeyouhavemyphone
-
Dylan Davidson
(@DylanDavidson2) reported
@O2 Hello, I just placed an order online it said there was an Issue but I have been issued with the legal docs via email can you help