O2 Outage Report in Colchester, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Colchester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Colchester, Essex, England
The most recent O2 outage reports came from the following cities: Colchester.
| City | Problem Type | Report Time |
|---|---|---|
 Colchester |
Phone | |
| Ipswich |
Phone | |
| Colchester |
Phone | |
| Colchester |
Phone | |
| Ipswich |
Phone | |
| Ipswich |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Colchester, England
Latest outage, problems and issue reports in Colchester and nearby locations:
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Kevin Rowley
(@KevinRowley4) reported
from
Maldon, England
@O2 for weeks now, Maldon CM96JR no 4 or 5G signal, voice calls virtually impossible at times. What's going on? Thank you
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AL
(@ashleighlast) reported
from
Ipswich District, England
As if @O2 have said the reason my 4G is shockingly slow and non existent majority of the time is down to thickness of the walls or too many people around me!!?? Imagine being with a company for 12 years and getting that **** service? Time to leave.. #poorservice
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James Sharp
(@JamesSharp87) reported
from
Witham, England
Hello @O2 I’ve accidental damage to the rear of my iPhone 11 Pro Max. Only had the phone 3 months so will it be covered under warranty?
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help
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CLAIRE WALMSLEY
(@MissClaireW) reported
from
Halstead, England
@O2 any resolution to your app not working, logins just go back to the same email verification page? So many people posting & no answers?
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Matty Thompson
(@m7hompson) reported
from
Ipswich District, England
What’s the deal @O2 trying to make an insurance claim but been on the phone for 45mins and spoken to 5 different advisors which keep telling me there going to transfer me through, is this something that can’t be down in the #o2 shop?
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Tim Cutbush
(@timcutbush) reported
from
Ipswich District, England
Oh my word @O2 ‘support’ is shockingly bad. Trying to connect my new Apple Watch to my existing data plan - failing big time. @O2 have no idea whatsoever
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¢σℓℓєттє ℓуηη мσσяє♥
(@ColletteLynn_) reported
from
Great Horkesley, England
Why am I still paying full price for my tariff when the mast is down in my area and has been for a while now? I can’t access my network properly so why should I still pay? @O2 sort it out please!
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Fiona Morton
(@fmorton71) reported
from
Great Bentley, England
@o2 you are CRAP
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Christopher Chapman
(@Geobadger1) reported
from
Ipswich District, England
Hi @O2 just had a bizarre call from a call centre thinking I’m still an O2 customer. I’ve not been on your books for 6 or so years, so it’s either a scam or your records are quite out of date.
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Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
@O2 Total waste of time just keep getting quoted your on the wrong contract for that !!! As you got your phone at #@CPWTweets ! Fantastic I’m such a happy customer right now ! Not!!!
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals
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Laura Davidson
(@lovelylaurajd) reported
from
Colchester, England
Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎
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CLAIRE WALMSLEY
(@MissClaireW) reported
from
Halstead, England
@O2 Yeh you keep replying to people with this, & yet the link you sent either directs back to social media, or continues the issue of login problems... so... ?? @virginmedia @O2
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K
(@doggett_kieran) reported
from
Ipswich District, England
@O2 so I make an insurance claim, which i pay for monthly and you can't replace it as not in stock, nearly 2 weeks waiting. Poor. I ring today to get told lines are closed, its 11:41 on a Monday. Poor. What have you to say
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Matt Crane
(@MattyCrane) reported
from
Ipswich District, England
@O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄
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Andy Soloman
(@AndySoloman) reported
from
West Bergholt, England
@O2 your customer services are truly dreadful. What an awful Christmas present we have had.
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Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
Incredibly #disappointed with the service received on @O2 chat this evening think they may need #CustomerService training ! Very standard robotic reply’s maybe it was a robot 😂
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Daniel Hill
(@ScrumpyDaniel) reported
from
Ipswich District, England
@NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP
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Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
Now furious @O2 customer service said they would call me at 6pm as they did not want to miss me !! Funny but by uk time that was an hour ago ! #furious #socalledbestcustomerservice ! #o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kris
(@MasterBleakley) reported
Hey @O2 I've received an email stating my phone contract will be terminated and can't get in contact?I've tried phoning lots of different numbers on another phone and just get sent to pay as you... Can you help?
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Kate⚡️🏴
(@KFenton21) reported
@rowdy_claire @O2 @giffgaff I still have a year in my contract and can’t afford to buy out but I won’t be staying when it’s up, even if my work gets me discount. It’s next to impossible to speak to anyone! It’s terrible! Never had this issue when I was with EE!
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Michael Cunningham
(@MadwolfMick) reported
@O2 Hi I have been experiencing connection issues constantly for about a month now when ringing out, could you tell me if there is a fault somewhere please.
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SAM
(@OfficialSam1234) reported
@O2 hi 02 Not happy trying to get my phone contract changed to a new contract been on the phone for over an hour and a half operator picked up and slammed the phone down on me and been trying to call back and no one is picking up can you request a call back tomorrow afternoon 👍
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Pedro Cat
(@ElPedroCat) reported
@O2 @ThreeUK @ThreeUKSupport Hi o2, I already am on o2 with an eSim that I had to get coz I never get any decent data signal. The frst speedtest was your network the other 2 fails were Three
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Charli
(@charli_bigspuds) reported
@O2 Nope! This is what I mean I've never had this much trouble and twice my services have cut off because of late bill payment but then even trying to pay it it's a nightmare
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Ǝ Melanie ⭕️
(@Firebreather_Uk) reported
@o2 trying to do a sim swap as had a replacement sim due to a sim going faulty/having no service but finding it hard to believe that I still can't activate it due to needing a text message being sent to my number which I cannot reach due to having no service!! Pulling my hair out
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Madd
(@maddsjbee) reported
really disappointed with how @O2 treat loyal customers. guess I’ll be paying off my device early and leaving. yikes
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Phil
(@tiatto1) reported
@O2 And the tone of your reply is not exactly the way to speak to customers new or old, which is why I have replied the way I did previously. If you want to treat customers with contempt, then carry on. You’ve already been forced in to a 1 huge fine.
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Alan Reeve
(@AlanReeve2) reported
@O2 great company, great service, good signal but why is your hold music such awful quality? It breaks up and is full of white noise. It's kinda like a bricklayer living in house that's falling down, not a great advert.