O2 Outage Report in West Bergholt, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in West Bergholt, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Bergholt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near West Bergholt, Essex, England
The most recent O2 outage reports came from the following cities: Colchester and Ipswich.
| City | Problem Type | Report Time |
|---|---|---|
 Colchester |
Phone | |
| Ipswich |
Phone | |
| Colchester |
Phone | |
| Colchester |
Phone | |
| Ipswich |
Phone | |
| Ipswich |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near West Bergholt, England
Latest outage, problems and issue reports in West Bergholt and nearby locations:
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Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
Now furious @O2 customer service said they would call me at 6pm as they did not want to miss me !! Funny but by uk time that was an hour ago ! #furious #socalledbestcustomerservice ! #o2
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¢σℓℓєттє ℓуηη мσσяє♥
(@ColletteLynn_) reported
from
Great Horkesley, England
Why am I still paying full price for my tariff when the mast is down in my area and has been for a while now? I can’t access my network properly so why should I still pay? @O2 sort it out please!
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Andy Soloman
(@AndySoloman) reported
from
West Bergholt, England
@O2 your customer services are truly dreadful. What an awful Christmas present we have had.
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals
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Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
Incredibly #disappointed with the service received on @O2 chat this evening think they may need #CustomerService training ! Very standard robotic reply’s maybe it was a robot 😂
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Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
@O2 Total waste of time just keep getting quoted your on the wrong contract for that !!! As you got your phone at #@CPWTweets ! Fantastic I’m such a happy customer right now ! Not!!!
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help
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James Sharp
(@JamesSharp87) reported
from
Witham, England
Hello @O2 I’ve accidental damage to the rear of my iPhone 11 Pro Max. Only had the phone 3 months so will it be covered under warranty?
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Laura Davidson
(@lovelylaurajd) reported
from
Colchester, England
Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Elly Goodman
(@EllyEllygoodman) reported
@O2 O2 service beggars belief. We cannot unlock a phone after hours of calls to resolve. How do I make a complaint we have been given the wrong information and a lot of time has been wasted
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GJM
(@zombie_apoc1) reported
@O2 I never used to have so many unwanted nuisance calls. I only give my number to family and close friends and always tell genuine companies not to share my details. Drives me crazy.
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David Reynolds
(@SurferObserver) reported
Dear @O2 I have accidentally ordered twice a bolt-on of data. Stupid use of the back arrow. How can I cancel on of them please? You website does not give me that possibility that I can see.
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PonchoBob
(@PonchoBob2) reported
@VodafoneUK @CostaCoffee Nope! I dumped Vodafone after your shady decision to cancel wifi on the London underground. @O2 much better!
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laurenC92
(@Lor3wright922) reported
@O2 shocked at your awful customer care service been a loyal customer for years now but 9hours on the phone to you and two trips to the store to be refused help .. I am disgusted with this!! And then expected to pay my bills 😬
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Gemma
(@gemmiekk) reported
Twice now @O2 have cut me off because I haven’t paid the bill that’s due tomorrow. Great service.
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(@_Travelwithdan) reported
@mr_w_snapper @O2 I’ve never had an issue in the US before with O2
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Demi
(@Demilee4345) reported
@O2 I've tried all those steps and if you check your reviews you'll see lots of your customers are having the same issues, not just me.
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Lamis El-Rashid
(@Magic_lite) reported
@virginmedia Doesn’t matter ! You still have the most appalling customer service . After 10 years as a customer - I can’t believe I spent 5hrs between online chat and on the phone to resolve a simple issue . Volt responsibility is clearly a ping pong ball between you and @O2 So disappoint
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Hooty McOwlface
(@Cheadle) reported
@O2 promised 3-5 working days to replace my phone. Over 3 weeks later and nothing. Raise a complaint and that takes 8 weeks. What’s the actual point?