O2

O2 Outage Report in West Bergholt, Essex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Bergholt, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Bergholt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in West Bergholt, Essex, England 01/13/2026 08:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near West Bergholt, Essex, England

The most recent O2 outage reports came from the following cities: Ipswich and Colchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomIpswich Phone
United KingdomColchester Phone
United KingdomIpswich Phone
United KingdomColchester Phone
United KingdomColchester Phone
United KingdomIpswich Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near West Bergholt, England

Latest outage, problems and issue reports in West Bergholt and nearby locations:

  • JamesSharp87 James Sharp (@JamesSharp87) reported from Witham, England

    Hello @O2 I’ve accidental damage to the rear of my iPhone 11 Pro Max. Only had the phone 3 months so will it be covered under warranty?

  • AndySoloman Andy Soloman (@AndySoloman) reported from West Bergholt, England

    @O2 your customer services are truly dreadful. What an awful Christmas present we have had.

  • kennythekilt kenny wilson (@kennythekilt) reported from Colchester, England

    @O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help

  • MissClaireW CLAIRE WALMSLEY (@MissClaireW) reported from Halstead, England

    @O2 any resolution to your app not working, logins just go back to the same email verification page? So many people posting & no answers?

  • lovelylaurajd Laura Davidson (@lovelylaurajd) reported from Colchester, England

    Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎

  • RozBaldwin Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    Incredibly #disappointed with the service received on @O2 chat this evening think they may need #CustomerService training ! Very standard robotic reply’s maybe it was a robot 😂

  • fmorton71 Fiona Morton (@fmorton71) reported from Great Bentley, England

    @o2 you are CRAP

  • RozBaldwin Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    @O2 Total waste of time just keep getting quoted your on the wrong contract for that !!! As you got your phone at #@CPWTweets ! Fantastic I’m such a happy customer right now ! Not!!!

  • ColletteLynn_ ¢σℓℓєттє ℓуηη мσσяє♥ (@ColletteLynn_) reported from Great Horkesley, England

    Why am I still paying full price for my tariff when the mast is down in my area and has been for a while now? I can’t access my network properly so why should I still pay? @O2 sort it out please!

  • RozBaldwin Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    Now furious @O2 customer service said they would call me at 6pm as they did not want to miss me !! Funny but by uk time that was an hour ago ! #furious #socalledbestcustomerservice ! #o2

  • kennythekilt kenny wilson (@kennythekilt) reported from Colchester, England

    @O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnieFordWilko Anna Wilkinson (@AnnieFordWilko) reported

    @O2 advice pls, for weeks/ months I've had hardly any signal, NP44 postcode,apparently there is a mast not working nearby, pls reduce my bill/improve my signal, I am so fed up. I've been with you for about 25 years & am thinking of going elsewhere. Can't make a simple call 😪😠

  • woodstockdexter Gary Smith (@woodstockdexter) reported

    @O2 Amazing customer service today via your messaging service! You have some great people working for you.

  • thecarr66639092 🥕 carrot 🥕 🇵🇱 (@thecarr66639092) reported

    @O2 3 and half weeks now and still struggle to make and receive calls , they cut out mid conversation ridiculous, I’d like this months line rental returned

  • JB51887913 Jim (@JB51887913) reported

    @ChloeLeaAnnSte1 @O2 Hi, did @o2 confirm it’s down? I’ve had same problem all day but they keep giving scripted response “use signal checker online” there’s definitely a fault but why aren’t they informing customers? Pay an absolute fortune for this poor service!

  • LukeUK5 Luke (@LukeUK5) reported

    @EE Thanks I’ll text to get this. Not happy with coverage, and to be honest even when signal is full my phone won’t work for internet etc. I’m going to try @O2 if I can find a similar deal.

  • BrentfordHarry Harry (@BrentfordHarry) reported

    @O2 your service is a ******* joke.

  • mreyetee Thomas Burton (@mreyetee) reported

    For three years I have been saying @O2 need to revisit the prices of their Data Bolt-ons. It is never more true than now. They're wildly prohibitively expensive. I need an extra 10-15gb once a year. I end up buying a random PAYG sim and putting a tenner on for data hotspot

  • SLH_100 Stuart Hames (@SLH_100) reported

    @O2 I've ordered a new SIM because my signal is terrible... My current SIM has stopped working before the other has arrived! Have you done something?

  • DeannaLouise94 Deanna (@DeannaLouise94) reported

    @O2 any risk of being able to speak to someone who can actually help me with a problem?! Absolutely done with being passed back and forward with no one actual helping at all!!! 🥱 😤

  • Nalfy5 Nalfy (@Nalfy5) reported

    @O2 Yes, as I said I have been through the entire support process 3 times, even again this morning yet nothing is being done to fix it, just a loop through the same support processes