O2 Outage Report in West Bergholt, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in West Bergholt, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Bergholt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near West Bergholt, Essex, England
The most recent O2 outage reports came from the following cities: Ipswich and Colchester.
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Community Discussion
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O2 Issues Reports Near West Bergholt, England
Latest outage, problems and issue reports in West Bergholt and nearby locations:
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Laura Davidson (@lovelylaurajd) reported from Colchester, England
Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎
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¢σℓℓєттє ℓуηη мσσяє♥ (@ColletteLynn_) reported from Great Horkesley, England
Why am I still paying full price for my tariff when the mast is down in my area and has been for a while now? I can’t access my network properly so why should I still pay? @O2 sort it out please!
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Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England
Incredibly #disappointed with the service received on @O2 chat this evening think they may need #CustomerService training ! Very standard robotic reply’s maybe it was a robot 😂
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Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England
Now furious @O2 customer service said they would call me at 6pm as they did not want to miss me !! Funny but by uk time that was an hour ago ! #furious #socalledbestcustomerservice ! #o2
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kenny wilson (@kennythekilt) reported from Colchester, England
@O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals
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Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England
@O2 Total waste of time just keep getting quoted your on the wrong contract for that !!! As you got your phone at #@CPWTweets ! Fantastic I’m such a happy customer right now ! Not!!!
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Fiona Morton (@fmorton71) reported from Great Bentley, England
@o2 you are CRAP
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James Sharp (@JamesSharp87) reported from Witham, England
Hello @O2 I’ve accidental damage to the rear of my iPhone 11 Pro Max. Only had the phone 3 months so will it be covered under warranty?
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kenny wilson (@kennythekilt) reported from Colchester, England
@O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help
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Andy Soloman (@AndySoloman) reported from West Bergholt, England
@O2 your customer services are truly dreadful. What an awful Christmas present we have had.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Yuk-Fong Wong (@YukFongWong1) reported
@O2 I’ve constantly checking this I’ve messaged regarding this issue a number of times nothing is ever sorted. I’ve swapped my sim etc. everything you’ve asked I’ve done nothing works
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Kathryn Richards (@little_kathryn) reported
@O2 requested a call, it never came, 59 minutes on hold. Live chat removed..how am I supposed to speak to someone about my device that has not been returned to me?! #AwfulService
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Frances (@frances_withane) reported
Woeful support from @virginmedia – hope @O2 see sense and part ways with them asap otherwise I dread to think how many customers they could be set to lose too. Avoid at all costs!
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Kennedy Rae (@kennedy_lister) reported
@O2 Yes everywhere I go no dropping in and out of signal just dead? I’ve tried all the steps and still nothing
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Ben Margulies (@chequeredfuture) reported
@O2 My SIM card on my new phone won't work. This means I can't call customer service to ask for help, and I can't use My O2 either, because the phone can't receive any confirmation codes by text. How do I get help with this problem?
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Siân Holt (@sian_holt) reported
Hi @O2, I have sent a DM about my tariff.. please can someone help me. 🙏🏼 The web chat is just sending me round in circles and not loading 😩
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Pheel-it Steak (@goblinshagger) reported
@misswaaaaagh @Little_Red_Mini @O2 Just phone and tell them to cancel, they’re not going to sort it. Been a customer 17 years but im beyond done hahah
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nads ⁷ (@nadstweeting) reported
@o2 what is the point in having priority if none of the offers work anymore? all out of stock and never available :(
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Slippery Biscuit (@_AllTheSocials_) reported
@cmr824 @O2 Switch mobile provider. I’m stuck in a contract at moment but have found their customer service to be poor (and that’s me being generous). They’ll bend over backwards to sell you something but if you have an issue they will constantly tell you to contact a different dept
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Sarah Morris (@slp_29) reported
@O2 So after so many calls and being told so many different things... I've just been told O2 have a mobile number porting issue, which is why my number hasn't been put on my new sim... is this actually true?!?!