O2 outages and service status in West Bergholt, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around West Bergholt, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in West Bergholt, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Bergholt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at O2
O2 is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near West Bergholt, England
The most recent O2 outage reports came from the following cities: Colchester.
| City | Problem Type | Report Time |
|---|---|---|
 Colchester
|
Phone | 1 month ago |
|
Colchester
|
Total Blackout | 3 months ago |
|
Colchester
|
Phone | 3 months ago |
|
Witham
|
Total Blackout | 3 months ago |
Community Discussion
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O2 Issues Reports Near West Bergholt, England
Latest outage, problems and issue reports in West Bergholt and nearby locations:
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Laura Davidson (@lovelylaurajd) reported from Colchester, EnglandAbsolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎
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James Sharp (@JamesSharp87) reported from Witham, EnglandHello @O2 I’ve accidental damage to the rear of my iPhone 11 Pro Max. Only had the phone 3 months so will it be covered under warranty?
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Andy Soloman (@AndySoloman) reported from West Bergholt, England@O2 your customer services are truly dreadful. What an awful Christmas present we have had.
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CLAIRE WALMSLEY (@MissClaireW) reported from Halstead, England@O2 any resolution to your app not working, logins just go back to the same email verification page? So many people posting & no answers?
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Roselyn Baldwin (@RozBaldwin) reported from Sudbury, EnglandIncredibly #disappointed with the service received on @O2 chat this evening think they may need #CustomerService training ! Very standard robotic reply’s maybe it was a robot 😂
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CLAIRE WALMSLEY (@MissClaireW) reported from Halstead, England@O2 Yeh you keep replying to people with this, & yet the link you sent either directs back to social media, or continues the issue of login problems... so... ?? @virginmedia @O2
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Roselyn Baldwin (@RozBaldwin) reported from Sudbury, EnglandNow furious @O2 customer service said they would call me at 6pm as they did not want to miss me !! Funny but by uk time that was an hour ago ! #furious #socalledbestcustomerservice ! #o2
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¢σℓℓєттє ℓуηη мσσяє♥ (@ColletteLynn_) reported from Great Horkesley, EnglandWhy am I still paying full price for my tariff when the mast is down in my area and has been for a while now? I can’t access my network properly so why should I still pay? @O2 sort it out please!
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Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England@O2 Total waste of time just keep getting quoted your on the wrong contract for that !!! As you got your phone at #@CPWTweets ! Fantastic I’m such a happy customer right now ! Not!!!
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kenny wilson (@kennythekilt) reported from Colchester, England@O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals
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kenny wilson (@kennythekilt) reported from Colchester, England@O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Devlin (@sar0dev) reported@O2 visiting family in Wolverhampton and your signal is abysmal. One bar of 5g if I’m lucky. Are there any plans to improve this??
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Hannah (@psych0s0cialz) reported@O2 I don’t understand why you cannot issue a refund directly to the account you took the money from, and then send it as a cheque without even asking first
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Michelle Edwards (@ALittleLaw) reported1.@O2 Since 2022, I have repeatedly raised complaints about ongoing signal outages, yet nothing has been resolved. On 16 April 2026, I spoke with a male operative in your overseas call centre. He acknowledged the long‑running issue and agreed to apply one month’s credit to...
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IndifferentMonKeY- (@IndifferentM) reported@O2 @O2 the worst experience i've EVER had. Stay away from this company.
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julia (@jlixay) reported@O2 ive not had any internet all weekend and its still not fixed, please help!
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bernie mcneill (@macca2002) reported@O2 any update on failed price claim code for M&S, been nearly a week with no resolution. #Priority Monday, extremely disappointed
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carly (@chilconcarly) reported@fireheartmusicx @O2 @Ticketmaster having exact same problem!
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IndifferentMonKeY- (@IndifferentM) reported@ThisMummyGig @O2 threatening me with court over a £1300 bill that i DO NOT OWE. Last month i thought it was all sorted but now a letter today, giving me till tomorrow to pay up! Again today lost hours on the phone with them and apperently i have keep my line open for 5 days to hear back. Awful!
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CurlyJelly (@paulineb1956) reported@StevieDee710 @O2 I've been with EE for yonks, will never not be
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Gareth Morgan (@gazmbuku) reported@TicketmasterUK @O2 priority @shedseven link not working. Just sends me to TM site saying happening now.