O2

O2 Outage Report in West Bergholt, Essex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Bergholt, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Bergholt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in West Bergholt, Essex, England 05/30/2025 13:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Bergholt, Essex, England

The most recent O2 outage reports came from the following cities: Ipswich, Sudbury and Colchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomIpswich Wi-fi
United KingdomSudbury Internet
United KingdomColchester Phone
United KingdomColchester Phone
United KingdomEssex Phone
United KingdomColchester Phone

Community Discussion

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O2 Issues Reports Near West Bergholt, England

Latest outage, problems and issue reports in West Bergholt and nearby locations:

  • RozBaldwin Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    @O2 Total waste of time just keep getting quoted your on the wrong contract for that !!! As you got your phone at #@CPWTweets ! Fantastic I’m such a happy customer right now ! Not!!!

  • RozBaldwin Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    Now furious @O2 customer service said they would call me at 6pm as they did not want to miss me !! Funny but by uk time that was an hour ago ! #furious #socalledbestcustomerservice ! #o2

  • JamesSharp87 James Sharp (@JamesSharp87) reported from Witham, England

    Hello @O2 I’ve accidental damage to the rear of my iPhone 11 Pro Max. Only had the phone 3 months so will it be covered under warranty?

  • RozBaldwin Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    Incredibly #disappointed with the service received on @O2 chat this evening think they may need #CustomerService training ! Very standard robotic reply’s maybe it was a robot 😂

  • kennythekilt kenny wilson (@kennythekilt) reported from Colchester, England

    @O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help

  • ColletteLynn_ ¢σℓℓєттє ℓуηη мσσяє♥ (@ColletteLynn_) reported from Great Horkesley, England

    Why am I still paying full price for my tariff when the mast is down in my area and has been for a while now? I can’t access my network properly so why should I still pay? @O2 sort it out please!

  • lovelylaurajd Laura Davidson (@lovelylaurajd) reported from Colchester, England

    Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • x1ras Jon Lee (@x1ras) reported

    @O2 This is pretty good for the area. Don't worry though, I've been reassured many times that there's nothing wrong in my area. I just like to call you out on your crappy service from time to time.

  • Kewjonrichard wife seeker (@Kewjonrichard) reported

    @O2 you don't even support clinical vunerable people like me. Your answer is pay by direct debit that will allow better voice calls. Your mast remains congested 6 days day and night

  • frijjjj Frijjj (@frijjjj) reported

    @O2 Do Phone numbers ‘die’ i haven’t received anything on my phone and have had no service for a while, I can dive more details in DM. Thanks!

  • rosalyn129 Rosalyn Bolton (@rosalyn129) reported

    @O2 @hubbubUK Well I currently am having to because after nearly 24 hours your service is still down for me with a 'mast issue'. I have to work from home but might have to drive to somewhere i can borrow WiFi just so I don't loose any more money from being unable to work 😔

  • jimmyteeeeee James (@jimmyteeeeee) reported from Lancaster, England

    @O2 Not really. My issue is completely resolved. Thank you.

  • jhagbro Jonas Hagbro (@jhagbro) reported

    @O2 Yes we've tried both above and under. Both get same result when trying to login..

  • felipe1982rj Felipe (@felipe1982rj) reported

    @O2 why your internet service is so **** and it is so expensive? £33 for unlimited internet and your unlimited plan is 650gb... WHERE is the unlimited? WHERE is the speed? If I want to cancel it is very expensive. Unlimited doesn't mean 650gb, unlimited means UNLIMITED.

  • deblou6 Debbie King (@deblou6) reported

    @O2 you’re Customer Service is awful. On the phone you get told to press this number then another but then the recorded voice says you can look up your questions on line Thank You for Calling then cuts you off. Also tried the on line assistant but no reply. Utter rubbish

  • Kewjonrichard wife seeker (@Kewjonrichard) reported

    @O2 O2 inform me that despite my living 60 yards from there mast they ca not provide a service because I'm pay as you go. They say paying by direct debit will resolve matter I brought O2 phone £344 four months ago. I brought O2 vouchers why is service dependent on how you pay

  • Dmceleny_ Deana 💙 (@Dmceleny_) reported

    Anyone's @O2 4g not working? 🙃