O2 Outage Report in West Bergholt, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in West Bergholt, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Bergholt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (25%)
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Total Blackout (12%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near West Bergholt, Essex, England
The most recent O2 outage reports came from the following cities: Colchester, Witham and Ipswich.
| City | Problem Type | Report Time |
|---|---|---|
 Colchester |
Phone | |
| Witham |
Phone | |
| Ipswich |
Total Blackout | |
| Ipswich |
Phone | |
| Colchester |
Phone | |
| Ipswich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near West Bergholt, England
Latest outage, problems and issue reports in West Bergholt and nearby locations:
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help
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James Sharp
(@JamesSharp87) reported
from
Witham, England
Hello @O2 I’ve accidental damage to the rear of my iPhone 11 Pro Max. Only had the phone 3 months so will it be covered under warranty?
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Laura Davidson
(@lovelylaurajd) reported
from
Colchester, England
Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎
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¢σℓℓєттє ℓуηη мσσяє♥
(@ColletteLynn_) reported
from
Great Horkesley, England
Why am I still paying full price for my tariff when the mast is down in my area and has been for a while now? I can’t access my network properly so why should I still pay? @O2 sort it out please!
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Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
Now furious @O2 customer service said they would call me at 6pm as they did not want to miss me !! Funny but by uk time that was an hour ago ! #furious #socalledbestcustomerservice ! #o2
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Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
Incredibly #disappointed with the service received on @O2 chat this evening think they may need #CustomerService training ! Very standard robotic reply’s maybe it was a robot 😂
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals
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Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
@O2 Total waste of time just keep getting quoted your on the wrong contract for that !!! As you got your phone at #@CPWTweets ! Fantastic I’m such a happy customer right now ! Not!!!
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Andy Soloman
(@AndySoloman) reported
from
West Bergholt, England
@O2 your customer services are truly dreadful. What an awful Christmas present we have had.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Houston Robertson
(@fallenpromo) reported
@O2 Yeah it’s not any of those, I’m within sight of the mast and outside. There has just been a shocking decline of service around here. Feels like throttling
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SoteriaProject
(@SoteriaProject) reported
@O2 Cannot top up my phone due to issues with you accepting payments. Could you tweet when the problem has been fixed so I can top up my phone? It as a pain not being able to use my phone and having to try to top up every few minutes to find out when the issue has been resolved.
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NF29
(@Nariahf_) reported
@O2 have the worst customer service. Advisors just cut you off and no one wants to take ownership of any issues. Absolute joke.
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Treehk
(@Treehk2) reported
@O2 Good for you. At least you are doing one thing right for your customers to make up for your dire customer service.
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Catherine
(@Catherine_Gare) reported
@O2 trying to get priority tickets for wicked but it hasn’t given me a promotional code - can you help please?
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Michelle
(@Michhforsythe) reported
@O2 customer service is absolutely ridiculous, third Samsung in 3 months, third issue and they won't change the handset 🙃
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John Whalvin
(@johnwhalvin) reported
@O2 the most shocking customer service over an hour wasted on the phone got through twice cut off twice and no call back you can stick your bill off to buy a PAYG sim until you call me back
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Amy Louise
(@AmyyMyers) reported
@O2 hi, I’m trying to use o2 priority for wicked tickets but it isn’t giving me a code when I click the offer? Can you help?
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Jess Crosby
(@confuzzeled1989) reported
Worst experience with @O2, trying to get incorrect defaulted payment removed from my @Experian_UK score (which they verbally agreed it was incorrect). I haven't been a customer for 3+ years!! Be careful people, still trying to get this resolved a month later! #awful
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Houston Robertson
(@fallenpromo) reported
@O2 I don’t know what you’ve done in the Hayes/BR2 area but the service is absolutely terrible. It’s practically not a service any more despite ‘full’ signal