O2

O2 Outage Report in West Bergholt, Essex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Bergholt, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Bergholt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in West Bergholt, Essex, England 12/17/2025 08:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Bergholt, Essex, England

The most recent O2 outage reports came from the following cities: Colchester and Ipswich.

Loading map, please wait...
City Problem Type Report Time
United KingdomColchester Phone
United KingdomIpswich Phone
United KingdomColchester Phone
United KingdomColchester Phone
United KingdomIpswich Phone
United KingdomIpswich Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near West Bergholt, England

Latest outage, problems and issue reports in West Bergholt and nearby locations:

  • RozBaldwin Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    Now furious @O2 customer service said they would call me at 6pm as they did not want to miss me !! Funny but by uk time that was an hour ago ! #furious #socalledbestcustomerservice ! #o2

  • JamesSharp87 James Sharp (@JamesSharp87) reported from Witham, England

    Hello @O2 I’ve accidental damage to the rear of my iPhone 11 Pro Max. Only had the phone 3 months so will it be covered under warranty?

  • RozBaldwin Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    @O2 Total waste of time just keep getting quoted your on the wrong contract for that !!! As you got your phone at #@CPWTweets ! Fantastic I’m such a happy customer right now ! Not!!!

  • AndySoloman Andy Soloman (@AndySoloman) reported from West Bergholt, England

    @O2 your customer services are truly dreadful. What an awful Christmas present we have had.

  • lovelylaurajd Laura Davidson (@lovelylaurajd) reported from Colchester, England

    Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎

  • MissClaireW CLAIRE WALMSLEY (@MissClaireW) reported from Halstead, England

    @O2 any resolution to your app not working, logins just go back to the same email verification page? So many people posting & no answers?

  • RozBaldwin Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    Incredibly #disappointed with the service received on @O2 chat this evening think they may need #CustomerService training ! Very standard robotic reply’s maybe it was a robot 😂

  • kennythekilt kenny wilson (@kennythekilt) reported from Colchester, England

    @O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help

  • ColletteLynn_ ¢σℓℓєттє ℓуηη мσσяє♥ (@ColletteLynn_) reported from Great Horkesley, England

    Why am I still paying full price for my tariff when the mast is down in my area and has been for a while now? I can’t access my network properly so why should I still pay? @O2 sort it out please!

  • fmorton71 Fiona Morton (@fmorton71) reported from Great Bentley, England

    @o2 you are CRAP

  • kennythekilt kenny wilson (@kennythekilt) reported from Colchester, England

    @O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • nreeks34 Nick Reeks (@nreeks34) reported

    @O2 when will it be possible to have 4g let alone 5g consistently in NP10? Signal is very poor for a built up area

  • Batlov1066 Anthony Hastings (@Batlov1066) reported

    @O2 massively falling out of love with o2 right now. Trying to watch f1 british grand prix on my phone on my dongle and it keeps dropping out. I’m paying fifty quid a month for no service

  • HarrietRGreen Harriet Green (@HarrietRGreen) reported

    @O2 hello my teenager daughter has travelled to Italy on her own. She ought to have 25GB data for Europe. But her data isn’t working at all. She can’t use Google Maps, What’s App, keep in touch. Please can you help urgently.

  • DannyDynaamo Daniel Austin (@DannyDynaamo) reported

    Why is @O2 customer service so shockingly poor? My partner asked for a change of address.. instead they changed her number twice and keep hanging up on her instead of fixing it. Same **** for 5 days.. full family contract terminations inbound 😤

  • HenrysRadiator Tøbias (@HenrysRadiator) reported

    @sjtaylor2017xx @O2 @AmberRoseGill I’m having a similar problem. The customer services say they’ll sort it & don’t, on 3 occasions they’ve just hung up when it got difficult. I’m stuck with a phone that I was told several times was cancelled & I can’t return & now getting threatening messages

  • Son_Of_Hari Harrison (@Son_Of_Hari) reported

    Hey @o2 can I ask why your mobile data is so shite? I’m sat here with full signal 4g and it won’t even load a simple song on Apple Music.

  • X20rachel09X Rachel (@X20rachel09X) reported

    @O2 I can't even thank you guys enough, my mum took a contract out with you guys brand new iPhone, she unexpectedly died a month later, not only did you cancel the contract but you also refunded my dad money and let him keep the phone. Forever grateful 💐

  • AyeJustinVibes emily (@AyeJustinVibes) reported

    @O2 need help!! Confused I’ve just cancelled my contract and got a sim only for 24 months when can I use this new sim! Also got new number which I didn’t want!!

  • HelenRambles Helen 🌻 (@HelenRambles) reported

    Never use @O2, they claim they offer roaming but they don’t. It doesn’t work. And their support staff don’t bother to reply.

  • wasaba WB (@wasaba) reported

    @O2 can you please tell us why our number is not working properly please.