O2 Outage Report in West Bergholt, Essex, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in West Bergholt, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Bergholt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at O2
O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near West Bergholt, Essex, England
The most recent O2 outage reports came from the following cities: Ipswich and Colchester.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
Phone | |
| Colchester |
Phone | |
| Ipswich |
Phone | |
| Colchester |
Phone | |
| Colchester |
Phone | |
| Ipswich |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near West Bergholt, England
Latest outage, problems and issue reports in West Bergholt and nearby locations:
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Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
Now furious @O2 customer service said they would call me at 6pm as they did not want to miss me !! Funny but by uk time that was an hour ago ! #furious #socalledbestcustomerservice ! #o2
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James Sharp
(@JamesSharp87) reported
from
Witham, England
Hello @O2 I’ve accidental damage to the rear of my iPhone 11 Pro Max. Only had the phone 3 months so will it be covered under warranty?
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Andy Soloman
(@AndySoloman) reported
from
West Bergholt, England
@O2 your customer services are truly dreadful. What an awful Christmas present we have had.
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¢σℓℓєттє ℓуηη мσσяє♥
(@ColletteLynn_) reported
from
Great Horkesley, England
Why am I still paying full price for my tariff when the mast is down in my area and has been for a while now? I can’t access my network properly so why should I still pay? @O2 sort it out please!
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals
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Laura Davidson
(@lovelylaurajd) reported
from
Colchester, England
Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎
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Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
Incredibly #disappointed with the service received on @O2 chat this evening think they may need #CustomerService training ! Very standard robotic reply’s maybe it was a robot 😂
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help
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Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
@O2 Total waste of time just keep getting quoted your on the wrong contract for that !!! As you got your phone at #@CPWTweets ! Fantastic I’m such a happy customer right now ! Not!!!
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CLAIRE WALMSLEY
(@MissClaireW) reported
from
Halstead, England
@O2 Yeh you keep replying to people with this, & yet the link you sent either directs back to social media, or continues the issue of login problems... so... ?? @virginmedia @O2
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CLAIRE WALMSLEY
(@MissClaireW) reported
from
Halstead, England
@O2 any resolution to your app not working, logins just go back to the same email verification page? So many people posting & no answers?
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Fiona Morton
(@fmorton71) reported
from
Great Bentley, England
@o2 you are CRAP
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Benjamin
(@Askewe) reported
@NadineDorries @virginmedia @O2 Frankly it's embarassing that your understanding of this matter is so poor. Or are you willing to admit you are deliberately misleading people here because it is in fact the UK government that has jurisdiction over surcharges for roaming?
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GlitterMermaid
(@GlitterMermaid3) reported
@O2 why does the signal keep dropping and loosing connection? Ive noticed this for awhile and my hunny has done as well as he is with yous?
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PeterCostello
(@CostelloDentist) reported
@wetherbyortho @thestrayferret @O2 It’s poor at my work in Hull (HU6) as well tbh. Might have to look at another network.
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Cameron Furnival-Watling
(@cifwatling) reported
@O2 do you intentionally forget to process refunds or is it company procedure to wait a month until the customer complains? Manual refund has been advised but “internal customer service line is down” #livingthedream
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tim
(@Bigtoe196) reported
@BorisJohnson @virginmedia @O2 That's if we can afford the mobile phone bill, what with rising costs of everything in this country, and you and your mps decide not to help on energy bills, think your time is up as pm, do the right thing and step down, you have lied to us all📴
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David Neil Robinson
(@DDIGITALMEDIA) reported
@PepperCat2005 @O2 Local Cell Tower down?
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Rupert Barnes
(@Rupie_Photo) reported
@O2 @o2 it’s now a week and nothing, given up wasting time on phone and chat, as every dept says they have chased my situation. Customer service is a joke. If you let the fraudsters take any more money from my account I shall start legal proceedings.
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Paris Preeeerb
(@ValentineMick) reported
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Cameron Furnival-Watling
(@cifwatling) reported
@O2 do you intentionally forget to process refunds or is it company procedure to wait a month until the customer complains? Manual refund has been advised but “internal customer service life is down” #livingthedream
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Mum05033243
(@mother05033243) reported
@BorisJohnson @virginmedia @O2 Great! Just a mere drop in the bucket for those who see their energy, food and petrol bills sky-rocketing. How can you know how to have to count every penny? You never pay for anything including refurbishing of your London flat. How lucky is that and no investigation.