O2

O2 Outage Report in West Bergholt, Essex, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Bergholt, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Bergholt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in West Bergholt, Essex, England 02/02/2026 11:20

February 02: Problems at O2

O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near West Bergholt, Essex, England

The most recent O2 outage reports came from the following cities: Ipswich and Colchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomIpswich Phone
United KingdomColchester Phone
United KingdomIpswich Phone
United KingdomColchester Phone
United KingdomColchester Phone
United KingdomIpswich Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near West Bergholt, England

Latest outage, problems and issue reports in West Bergholt and nearby locations:

  • RozBaldwin Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    Now furious @O2 customer service said they would call me at 6pm as they did not want to miss me !! Funny but by uk time that was an hour ago ! #furious #socalledbestcustomerservice ! #o2

  • lovelylaurajd Laura Davidson (@lovelylaurajd) reported from Colchester, England

    Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎

  • RozBaldwin Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    Incredibly #disappointed with the service received on @O2 chat this evening think they may need #CustomerService training ! Very standard robotic reply’s maybe it was a robot 😂

  • kennythekilt kenny wilson (@kennythekilt) reported from Colchester, England

    @O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help

  • RozBaldwin Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    @O2 Total waste of time just keep getting quoted your on the wrong contract for that !!! As you got your phone at #@CPWTweets ! Fantastic I’m such a happy customer right now ! Not!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Saz_352 Saz_352 (@Saz_352) reported

    @thatgalfrmldn @O2 Having the exact same problem… tried three times

  • gatesheadgeek Peter 🏳️‍🌈 (@gatesheadgeek) reported

    So much for my free bacon roll this morning. The @o2 priority app is broken.

  • MillieBuchanan Millie Buchanan (@MillieBuchanan) reported

    Why is @O2 signal so bad , the minute I step indoors anywhere I can’t get signal or use my data ! Can’t wait for my contract to be up !

  • laurofthelake Laura (@laurofthelake) reported

    @O2 O2 Priority app kicked me out and won’t let me log back in with any of the codes you’ve just sent me, says they’re all invalid. I’ve uninstalled and reinstalled it and it’s still not working

  • fzero_187 Paul Thompson (@fzero_187) reported

    @O2 priority app not working today?

  • Count_Cocolise Elise Hawkins (@Count_Cocolise) reported

    @O2 the priority app won’t let me login. Everything was fine until today. It asks me to login with my O2 account or Virgin and nothing works! It loops me back to the login page. :(

  • Shaqoola Shaqoola Bakula (@Shaqoola) reported

    @o2 the priority app is down.

  • MechelleLewis Mechelle (@MechelleLewis) reported

    @thatgalfrmldn @O2 Having same problem here too!

  • Beanhead1411 Beanhead (@Beanhead1411) reported

    @o2 priority app not working…. more reason to depart you as a customer alongside poor signal. I’m done.

  • miss_twink Amy Moden (@miss_twink) reported

    Day off on my birthday. Gunna treat myself to a free greggs breakfast but oh no wait @O2 #o2priority app not working! Looks like I’ll be getting my #freecake from @CostaCoffee instead #birthdayfail