O2

O2 Outage Report in West Bergholt, Essex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Bergholt, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Bergholt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in West Bergholt, Essex, England 12/21/2025 22:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Bergholt, Essex, England

The most recent O2 outage reports came from the following cities: Colchester and Ipswich.

Loading map, please wait...
City Problem Type Report Time
United KingdomColchester Phone
United KingdomIpswich Phone
United KingdomColchester Phone
United KingdomColchester Phone
United KingdomIpswich Phone
United KingdomIpswich Phone

Community Discussion

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O2 Issues Reports Near West Bergholt, England

Latest outage, problems and issue reports in West Bergholt and nearby locations:

  • RozBaldwin Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    Incredibly #disappointed with the service received on @O2 chat this evening think they may need #CustomerService training ! Very standard robotic reply’s maybe it was a robot 😂

  • lovelylaurajd Laura Davidson (@lovelylaurajd) reported from Colchester, England

    Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎

  • RozBaldwin Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    Now furious @O2 customer service said they would call me at 6pm as they did not want to miss me !! Funny but by uk time that was an hour ago ! #furious #socalledbestcustomerservice ! #o2

  • kennythekilt kenny wilson (@kennythekilt) reported from Colchester, England

    @O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help

  • RozBaldwin Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    @O2 Total waste of time just keep getting quoted your on the wrong contract for that !!! As you got your phone at #@CPWTweets ! Fantastic I’m such a happy customer right now ! Not!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jackieleitch Jackie (@jackieleitch) reported

    @O2 not a good start, new sim received today, had an ‘oops something went wrong’ message and ‘thanks for calling, bye’ when I ring. Help please!

  • Jarners Kathryn Buckingham (@Jarners) reported

    @O2 my mother’s phone was stolen from her handbag and she rung up to cancel her contract in 2021. She’s continued to be charged since the contract ended in June 2022, despite there being notes on your system confirming she wanted to cancel. Awful #CustomerService

  • saraharmitage80 Sarah Armitage (@saraharmitage80) reported

    @o2 disgusting customer service!!! Can’t port a number over and can’t sort out the problem and managers incapable of ringing you back!

  • LouisePotts2015 Louise Potts (@LouisePotts2015) reported

    @O2 I wws hoping you would explain to me how to do that? Im a monty contract customer so thought this would mean im eligible for 02 priority - i just need to know how customers view txts sent to a sim in a router pls

  • will_fallon Will Fallon (@will_fallon) reported

    @O2 is there a problem with the signal in St Margarets/Twickenham???

  • oliviadaly6 Livvy (@oliviadaly6) reported

    @O2 Hey O2 I fixed this 2 weeks ago over chat but now the issue has returned and I know I have voicemails. Can't access my voicemail abroad, can't call the VRN number from another phone as 'phone number not permitted to access this service'. All agents currently busy on O2 chat.

  • till_stacey Stacey Till (@till_stacey) reported

    @O2 I have booked my ticket for back to the future and am now trying to redeem my priority voucher but it isn’t working - please help me as the voucher only lasts for another 20 minutes

  • mehtapun puneet mehta (@mehtapun) reported

    @O2 account activation link has expired and there seems to be no way to explain that to your robots on the helpline. Hoping some human monitors this Twitter handle and can help . What a lovely experience for a new customer !

  • char_charmed 💥🧙‍♀️🔮ForeverCharmed🔮🧙‍♀️💥 (@char_charmed) reported

    Omg @O2 is really stressing me out with their crappy network. When my Contracts end I'm going to a different network provider!.. #o2down

  • _lauratweets Laura 🌷 (@_lauratweets) reported

    @O2 your signal is CRAP at my house!!! 🤬🤬 never used to be this bad and it’s not CONSTANT!!! Signal tracker says it’s fine but clearly, it isn’t!!