O2

O2 Outage Report in Sudbury, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Sudbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Sudbury, Suffolk, England 07/18/2025 04:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sudbury, Suffolk, England

The most recent O2 outage reports came from the following cities: Colchester and Sudbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomColchester Phone
United KingdomSudbury Phone
United KingdomSudbury Phone
United KingdomSudbury Internet
United KingdomColchester Phone
United KingdomColchester Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sudbury, England

Latest outage, problems and issue reports in Sudbury and nearby locations:

  • AndySoloman Andy Soloman (@AndySoloman) reported from West Bergholt, England

    @O2 your customer services are truly dreadful. What an awful Christmas present we have had.

  • chris_rugs Chris Ruggles (@chris_rugs) reported from Great Yeldham, England

    Hi @O2, just a heads up...me and thousands of others will leave your network if you advertise on GB news. Have a long hard think about what you will be funding. #DontFundGBNews

  • kennythekilt kenny wilson (@kennythekilt) reported from Colchester, England

    @O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals

  • ColletteLynn_ ¢σℓℓєттє ℓуηη мσσяє♥ (@ColletteLynn_) reported from Great Horkesley, England

    Why am I still paying full price for my tariff when the mast is down in my area and has been for a while now? I can’t access my network properly so why should I still pay? @O2 sort it out please!

  • garethrcooper Gareth Cooper (@garethrcooper) reported from Stowmarket, England

    @O2 is there a problem with app or are your currently not answering the in app chat function. Posted one message a week ago and another a few days ok but nothing back

  • kennythekilt kenny wilson (@kennythekilt) reported from Colchester, England

    @O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help

  • lovelylaurajd Laura Davidson (@lovelylaurajd) reported from Colchester, England

    Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎

  • RozBaldwin Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    @O2 Total waste of time just keep getting quoted your on the wrong contract for that !!! As you got your phone at #@CPWTweets ! Fantastic I’m such a happy customer right now ! Not!!!

  • RozBaldwin Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    Now furious @O2 customer service said they would call me at 6pm as they did not want to miss me !! Funny but by uk time that was an hour ago ! #furious #socalledbestcustomerservice ! #o2

  • RozBaldwin Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    Incredibly #disappointed with the service received on @O2 chat this evening think they may need #CustomerService training ! Very standard robotic reply’s maybe it was a robot 😂

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Mrslostand837 grapefruit&ambers (@Mrslostand837) reported

    @O2 hi o2 can i dm please im having issues

  • whybrow_sally Simpkins (@whybrow_sally) reported

    @O2 can support contact me, am unable to use the Duolingo offer?

  • dagreeno Dave Jervis-Green (@dagreeno) reported

    Hey @o2, why am I getting messages from you about direct debit changes when I switched my account and number to another network months ago? We’re not together anymore! Get over it!

  • Hanzy93 Hannnnah ♡ (@Hanzy93) reported

    Hello @O2 i have an issue logging into @O2PriorityUK. Everytime it gives me the option log in with o2 or virgin it takes me to security check and I put details and wait for them to text me the number and then it takes me back to the login screen again after and doesn't log me in.

  • LittleMeThatter 𝕃𝕚𝕥𝕥𝕝𝕖 𝕃𝕪𝕟𝕕𝕫 █ GB █ (@LittleMeThatter) reported

    @O2 I need some help topping up. Keeps saying I cant.

  • Soozealooze CES (@Soozealooze) reported

    @O2 Done. Hopefully I can get a response that makes sense. The email was from a senior resolution specialist. That's not a 'senior' response

  • VallaNils13872 Bo Duddley (@VallaNils13872) reported

    @O2 Never make the mistake of getting a contract with o2 they are a terrible company I’m going to be with out phone coverage for 6 days and they offered £10 compensation 🤡

  • VallaNils13872 Bo Duddley (@VallaNils13872) reported

    @O2 O2 has the worst customer satisfaction a lowly 1 on trust pilot after using the helpline I can see why choose any other provider this company is horrendous I can’t wait to leave

  • AndyOnTheKop 𝒜𝓃𝒹𝓎  🇬🇧 🇺🇦 (@AndyOnTheKop) reported

    @O2 hi do you support RCS on iPhone

  • RaeRubyRaeK RaeRubyRae (@RaeRubyRaeK) reported

    @O2 Why DM you? Just answer the bloody question! I’m sick and tired of the hacks you hide from us the customer and try and treat us like idiots!