O2

O2 Outage Report in Sudbury, Suffolk, England

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The latest reports from users having issues in Sudbury come from postal codes CO10.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Sudbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Sudbury, Suffolk, England 05/09/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sudbury, Suffolk, England

The most recent O2 outage reports came from the following cities: Sudbury and Colchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomSudbury Internet
United KingdomColchester Phone
United KingdomColchester Phone
United KingdomStowmarket Total Blackout
United KingdomStowmarket Internet
United KingdomColchester Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sudbury, England

Latest outage, problems and issue reports in Sudbury and nearby locations:

  • chris_rugs Chris Ruggles (@chris_rugs) reported from Great Yeldham, England

    Hi @O2, just a heads up...me and thousands of others will leave your network if you advertise on GB news. Have a long hard think about what you will be funding. #DontFundGBNews

  • RozBaldwin Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    @O2 Total waste of time just keep getting quoted your on the wrong contract for that !!! As you got your phone at #@CPWTweets ! Fantastic I’m such a happy customer right now ! Not!!!

  • kennythekilt kenny wilson (@kennythekilt) reported from Colchester, England

    @O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals

  • lovelylaurajd Laura Davidson (@lovelylaurajd) reported from Colchester, England

    Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎

  • ColletteLynn_ ¢σℓℓєттє ℓуηη мσσяє♥ (@ColletteLynn_) reported from Great Horkesley, England

    Why am I still paying full price for my tariff when the mast is down in my area and has been for a while now? I can’t access my network properly so why should I still pay? @O2 sort it out please!

  • RozBaldwin Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    Incredibly #disappointed with the service received on @O2 chat this evening think they may need #CustomerService training ! Very standard robotic reply’s maybe it was a robot 😂

  • kennythekilt kenny wilson (@kennythekilt) reported from Colchester, England

    @O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help

  • RozBaldwin Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    Now furious @O2 customer service said they would call me at 6pm as they did not want to miss me !! Funny but by uk time that was an hour ago ! #furious #socalledbestcustomerservice ! #o2

  • garethrcooper Gareth Cooper (@garethrcooper) reported from Stowmarket, England

    @O2 is there a problem with app or are your currently not answering the in app chat function. Posted one message a week ago and another a few days ok but nothing back

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MrKarlWilson Karl Wilson (@MrKarlWilson) reported

    @O2 So the que for a response is so far 5 days? All I need is for you to confirm that you have no intention for resolve my issue so I can proceed to the ombudsman.

  • trashycharlotte Char♥️ (@trashycharlotte) reported

    @O2 tried to use the priority 241 code but it’s not working tried it both online and getting them to scan the QR code but it won’t work and they said they can’t do anything to help and i don’t want to pay for a drink without my 1 free only reason i’m out😭😭

  • jackie16622121 jackie (@jackie16622121) reported

    @O2 I'm trying to obtain my proof of purchase and it took over 30 mins and tranferred twice with no joy.I ask to be called back and I'm a day later and i still cannot get that call and still no proof of purchase. Considering O2 is a communications company, the service is poor.

  • TirEoghain59 Bourneirish (@TirEoghain59) reported from Christchurch, England

    @O2 having problems activating my account. Can you help

  • GlitterMermaid3 🌜Moonchild🌛 (@GlitterMermaid3) reported

    @O2 @Lorrain49516423 Im waiting on yous to answer my dm as well o2 ive had no phone signal for 15hrs now and i need to go out which my phone will be no good to me? And im relying on yous here bcos i cant make calls

  • DorsetGolfGuy Dorset Golf Guy (@DorsetGolfGuy) reported

    @O2 I was using the online chat service. The conversation completely disappeared and now it won’t let me start a chat. You are reporting that my account is in arrears to credit reference agencies when it’s in credit. I need this sorted.

  • idlewildgirl Sarah (@idlewildgirl) reported from Leeds, England

    Although my mate has just said he’s swapped to Vodaphone this week and he has 5G everywhere, ffs @o2 when are you going to upgrade your network 😭

  • Waves_CSJB Megan 🦋 (@Waves_CSJB) reported

    @O2 Thank you! I just wanted to check if there was a phone mast down which there is or if it was just mine & my mums phones playing up, hoping it gets sorted soon 🤞🏻

  • DorsetGolfGuy Dorset Golf Guy (@DorsetGolfGuy) reported

    @O2 why is your customer service so awful?

  • GlitterMermaid3 🌜Moonchild🌛 (@GlitterMermaid3) reported

    @O2 Please can you reply to my dm? You have left me without a service for 16hrs now? Which means when i go out my phone will be useless to me as i cant connect to wifi to use any features at all? This is shocking and i cant even phone customer services?