O2 Outage Report in Sudbury, Suffolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sudbury, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Sudbury, Suffolk, England
The most recent O2 outage reports came from the following cities: Braintree and Colchester.
| City | Problem Type | Report Time |
|---|---|---|
 Braintree |
Phone | |
| Colchester |
Phone | |
| Colchester |
Phone | |
| Colchester |
Phone | |
| Stowmarket |
Total Blackout | |
| Colchester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sudbury, England
Latest outage, problems and issue reports in Sudbury and nearby locations:
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Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
Incredibly #disappointed with the service received on @O2 chat this evening think they may need #CustomerService training ! Very standard robotic reply’s maybe it was a robot 😂
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Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
Now furious @O2 customer service said they would call me at 6pm as they did not want to miss me !! Funny but by uk time that was an hour ago ! #furious #socalledbestcustomerservice ! #o2
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Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
@O2 Total waste of time just keep getting quoted your on the wrong contract for that !!! As you got your phone at #@CPWTweets ! Fantastic I’m such a happy customer right now ! Not!!!
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help
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Laura Davidson
(@lovelylaurajd) reported
from
Colchester, England
Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Terry Day 🏴☠️🇬🇧🏴🇪🇺
(@CardsInTheAir) reported
@O2 Sorry that doesn't work. It takes us to the PAYG topup line. We put in the phone number and it says unrecognised. We press * for help and it asks for our number again which isn't recognised as it's no longer an 02 number. This is painful.
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Carlie Pleasant - Motherhood vs Cystic Fibrosis 🫁
(@MotherhoodvsCF) reported
@O2 hi I’m having very bad signal problems today, I cannot make or receive any phone calls. Do you know how much longer this problem is likely to last?
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Jimmy Yuen Ho Wong
(@wong_jim) reported
@O2 New customer you are about to lose here. Your order tracking system has been broken since at least 2014 and the first sim card was lost and the second one is late. Can I get the real tracking number please? No, that's not the parcel number.
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Ciarán 🏳️🌈🎮🏍
(@RauRauAtXIV) reported
@O2 Hopefully - I placed a new order to join O2 on an iPhone which was, at the time of ordering, on a 2-3 day lead time. I see now that this is up to 4 weeks - are you able to inform which of those two is more likely? I am moving home in the next few weeks which may cause issues.
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carl willis
(@Baggieslad1234) reported
@kate_wba @O2 I'm with Virgin media and no complaints. I'd most likely be with someone else but they offered me a Sim card for free alongside my TV and internet package so too good to turn down.
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Lo
(@LoriLieber) reported
Hi @O2. My daughter & I are both feeling completely disposable as customers to you. Having been a loyal customer for 17 years and earning Platinum status on my daughters behalf I am now looking to change the account to her name (as she’s 29) and your CS are telling me … 1/2
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Elsa
(@ElsaH91) reported
from
City of Kingston upon Hull, England
. @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.
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Guy
(@King__Guy10) reported
@O2 recycled my phone in store on Monday for bank credit which I was informed would be there Wednesday however it is still not there. Could someone help?
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Steve Gardner
(@stevegardner73) reported
Ordered my new @O2 sim today. Feels good to be finally leaving @VodafoneUK after so many years of poor signal and service. £10 for 20Gb of 5G data #O2 #Vodafone
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Debbie Martin
(@DebbieMartin5) reported
Any idea what time O2 Chichester will be opening today? Hours say 9 am and yet the shutters are down. @O2