O2 Outage Report in Sudbury, Suffolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sudbury, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (25%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Sudbury, Suffolk, England
The most recent O2 outage reports came from the following cities: Colchester, Braintree and Stowmarket.
| City | Problem Type | Report Time |
|---|---|---|
 Colchester |
Phone | |
| Braintree |
Phone | |
| Braintree |
Phone | |
| Colchester |
Phone | |
| Colchester |
Phone | |
| Stowmarket |
Phone |
Community Discussion
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O2 Issues Reports Near Sudbury, England
Latest outage, problems and issue reports in Sudbury and nearby locations:
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Laura Davidson
(@lovelylaurajd) reported
from
Colchester, England
Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎
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¢σℓℓєттє ℓуηη мσσяє♥
(@ColletteLynn_) reported
from
Great Horkesley, England
Why am I still paying full price for my tariff when the mast is down in my area and has been for a while now? I can’t access my network properly so why should I still pay? @O2 sort it out please!
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Chris Ruggles
(@chris_rugs) reported
from
Great Yeldham, England
Hi @O2, just a heads up...me and thousands of others will leave your network if you advertise on GB news. Have a long hard think about what you will be funding. #DontFundGBNews
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Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
@O2 Total waste of time just keep getting quoted your on the wrong contract for that !!! As you got your phone at #@CPWTweets ! Fantastic I’m such a happy customer right now ! Not!!!
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help
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Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
Now furious @O2 customer service said they would call me at 6pm as they did not want to miss me !! Funny but by uk time that was an hour ago ! #furious #socalledbestcustomerservice ! #o2
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Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
Incredibly #disappointed with the service received on @O2 chat this evening think they may need #CustomerService training ! Very standard robotic reply’s maybe it was a robot 😂
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Gareth Cooper
(@garethrcooper) reported
from
Stowmarket, England
@O2 is there a problem with app or are your currently not answering the in app chat function. Posted one message a week ago and another a few days ok but nothing back
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Andy Soloman
(@AndySoloman) reported
from
West Bergholt, England
@O2 your customer services are truly dreadful. What an awful Christmas present we have had.
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Daft
(@daftyj) reported
@O2 I am assuming your stock levels are as accurate as predicting my name is Scott?? I have been over 3 hours on the phone to multiple departments today regarding this. I have even been forced to cancel and replace the order but to no luck, even though you do have stock!
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Lewis Mackay
(@SerSchnuupi) reported
@O2 I'm getting really angry at O2 now. I've been trying to cancel my insurance and everytime I go through the bullshit of your broken system doing my security answer, waiting then the robot just saying "Bye." and hanging up on me. Does 202 even exist anymore?
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Amy Asquith
(@asquith_amy91) reported
@O2 hi.. any chance with help regarding stock? Ordered Around 2 week ago something in stock for An email to say out. Rang up to change item to another colour as was told over the phone in stock for the same to happen again half hour later an email to say out of stock. Thank you
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Stuart Carr
(@Stuey3D) reported
So @O2 4G network has become so congested lately that I’m finding I have signal but no throughput, it’s become so bad that disabling 4G and sticking to 3G is actually better.
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Stuart Carr
(@Stuey3D) reported
So @O2 4G network has become so congested lately that I’m finding I have signal but no throughout, it’s become so bad that disabling 4G and sticking to 3G is actually better.
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James Cole
(@jamesromancole) reported
Why can’t you get through to anyone @O2 I really need to make calls and my service is down and there’s no way to contact them
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Kayleigh Ashurst
(@MrsAshurstMaths) reported
response from 2 managers (1 for the refund 1 for the complaint) in over 24 hours. Seriously @o2 you need to sort yourself out. No ‘adviser’ should be rude to me, interrupting me, sighing at me, “don’t you know about COVID, I don’t want to make my family ill
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Hannah Young
(@HannahY_12x) reported
@Zar1989 @O2 Same happened to me, just upgraded I’ve been sent a new sim, no service at all! What a joke 😫
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Stuart Carr
(@Stuey3D) reported
So the @O2 4G network has become so congested lately that I’m finding I have signal but no throughput and I’m repeatedly having to toggle airplane mode to restore connection, it’s become so bad that disabling 4G and sticking to 3G is actually more reliable.
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Sonny ⚓️
(@sonnybyng) reported
from
Portsmouth, England
Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse