O2

O2 Outage Report in Sudbury, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Sudbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Sudbury, Suffolk, England 02/10/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sudbury, Suffolk, England

The most recent O2 outage reports came from the following cities: Colchester and Braintree.

Loading map, please wait...
City Problem Type Report Time
United KingdomColchester Total Blackout
United KingdomColchester Phone
United KingdomBraintree Phone
United KingdomColchester Phone
United KingdomColchester Phone
United KingdomColchester Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sudbury, England

Latest outage, problems and issue reports in Sudbury and nearby locations:

  • garethrcooper Gareth Cooper (@garethrcooper) reported from Stowmarket, England

    @O2 is there a problem with app or are your currently not answering the in app chat function. Posted one message a week ago and another a few days ok but nothing back

  • kennythekilt kenny wilson (@kennythekilt) reported from Colchester, England

    @O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help

  • RozBaldwin Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    Incredibly #disappointed with the service received on @O2 chat this evening think they may need #CustomerService training ! Very standard robotic reply’s maybe it was a robot 😂

  • RozBaldwin Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    @O2 Total waste of time just keep getting quoted your on the wrong contract for that !!! As you got your phone at #@CPWTweets ! Fantastic I’m such a happy customer right now ! Not!!!

  • chris_rugs Chris Ruggles (@chris_rugs) reported from Great Yeldham, England

    Hi @O2, just a heads up...me and thousands of others will leave your network if you advertise on GB news. Have a long hard think about what you will be funding. #DontFundGBNews

  • ColletteLynn_ ¢σℓℓєттє ℓуηη мσσяє♥ (@ColletteLynn_) reported from Great Horkesley, England

    Why am I still paying full price for my tariff when the mast is down in my area and has been for a while now? I can’t access my network properly so why should I still pay? @O2 sort it out please!

  • kennythekilt kenny wilson (@kennythekilt) reported from Colchester, England

    @O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals

  • RozBaldwin Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    Now furious @O2 customer service said they would call me at 6pm as they did not want to miss me !! Funny but by uk time that was an hour ago ! #furious #socalledbestcustomerservice ! #o2

  • lovelylaurajd Laura Davidson (@lovelylaurajd) reported from Colchester, England

    Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • coletteari usnavi (@coletteari) reported

    i literally have no signal, what’s happening??? @O2

  • BelleBleubelle Bleu Belle (@BelleBleubelle) reported

    @O2 You need to put ads out about all the scam voicemail and missed calls texts that your customers are getting- im suddenly getting dozens a day. What are you doing to stop this nuisance and has there been a data leak at o2 as I never used to get these?

  • DavidSMcClure David McClure (@DavidSMcClure) reported from Greenock, Scotland

    Hey @O2, how come you’re able to block the IMEI of a phone that isn’t even on your network then refuse to assist in the removal of that block?

  • paulalarry Paula (@paulalarry) reported

    @O2 trying to query a PAC code my new provider is saying is invalid my o2 number is saying invalid when called, your I’ve tried querying and it’s saying the system is down? Help

  • joycecr62 JR62 (@joycecr62) reported

    @O2 very disaponted that as a long standing O2 customer due for an upgrade you can't offer anything that competes with the high street #dissapointing #poorcustomerservice

  • gordoncowan Gordon Cowan (@gordoncowan) reported

    @O2 Still not resolved and you now seem very quiet! When I said I was instore you must have sighed relief and threw the customer service ball over to them! Head office - waken up! This is NOT a good customer experience!

  • scottallan76 Scott Allan (@scottallan76) reported

    @O2 it's interesting that when you make a complaint to O2 that they pass on the complaint to be dealt with to person it's about. No chance of a fair appraisal then!!

  • SShaennn Sabrina Shaennn (@SShaennn) reported

    @O2 Worst service I have received from o2. Been waiting for my refund since 13th May. Having to ring them 5 to 6 times and getting false promises. Theives!!!

  • handsworth Handsworth Boys (@handsworth) reported

    @O2 still have a very poor signal - S60 5TZ - over 48 hours !!

  • cohenstokes cohen stokes (@cohenstokes) reported

    Trying to get through to @O2 on the phone is like getting blood out of a stone. Why is it so hard to talk to somebody instead of a automated service that just says ‘thanks,bye’