O2 Outage Report in Sudbury, Suffolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sudbury, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Sudbury, Suffolk, England
The most recent O2 outage reports came from the following cities: Colchester.
| City | Problem Type | Report Time |
|---|---|---|
 Colchester |
Phone | |
| Colchester |
Phone | |
| Stowmarket |
Total Blackout | |
| Colchester |
Phone | |
| Sudbury |
Phone | |
| Sudbury |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Sudbury, England
Latest outage, problems and issue reports in Sudbury and nearby locations:
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals
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Chris Ruggles
(@chris_rugs) reported
from
Great Yeldham, England
Hi @O2, just a heads up...me and thousands of others will leave your network if you advertise on GB news. Have a long hard think about what you will be funding. #DontFundGBNews
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Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
Now furious @O2 customer service said they would call me at 6pm as they did not want to miss me !! Funny but by uk time that was an hour ago ! #furious #socalledbestcustomerservice ! #o2
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Gareth Cooper
(@garethrcooper) reported
from
Stowmarket, England
@O2 is there a problem with app or are your currently not answering the in app chat function. Posted one message a week ago and another a few days ok but nothing back
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help
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Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
@O2 Total waste of time just keep getting quoted your on the wrong contract for that !!! As you got your phone at #@CPWTweets ! Fantastic I’m such a happy customer right now ! Not!!!
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CLAIRE WALMSLEY
(@MissClaireW) reported
from
Halstead, England
@O2 any resolution to your app not working, logins just go back to the same email verification page? So many people posting & no answers?
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Andy Soloman
(@AndySoloman) reported
from
West Bergholt, England
@O2 your customer services are truly dreadful. What an awful Christmas present we have had.
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¢σℓℓєттє ℓуηη мσσяє♥
(@ColletteLynn_) reported
from
Great Horkesley, England
Why am I still paying full price for my tariff when the mast is down in my area and has been for a while now? I can’t access my network properly so why should I still pay? @O2 sort it out please!
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Laura Davidson
(@lovelylaurajd) reported
from
Colchester, England
Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎
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Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
Incredibly #disappointed with the service received on @O2 chat this evening think they may need #CustomerService training ! Very standard robotic reply’s maybe it was a robot 😂
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Faulkner
(@faulknerdaniel) reported
Hi @O2 not recieving voice calls; keep getting missed call texts; just tried to phone customer service and the line keeps dropping; been happening since Sat, rebooted phone no joy, service status states no issues; pls help
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JAC
(@JackCl1975) reported
@O2 good morning o2, can I ask why an emergency call from my doctor was withheld on my phone please, had a lot of problems with network all year but this is pretty bad imho
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Engr.Ayman Al-Shareef
(@alshareef0) reported
@O2 Well it has been a while the same message, and when I click to resolve the problem it work and take me to my account but evertime same problem it’s annoying , and I cannot log from the mobile
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Carlos AKA Baby Jesus
(@CarlosAKABabyJ) reported
@O2 No help needed, was just a bit annoyed at getting 2 text messages on Xmas day reminding me about my bill which I have DD set up for. I was just being grumpy, I understand it’s automated and computers don’t celebrate Xmas so no worries 🎄
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Zoé Wickens
(@zoewickens) reported
Received yet another scam text claiming to be @O2 saying that my phone bill payment failed. I know full well it didn't! Please be aware in case you receive a similar text that it is a scam, check your O2 account if you're a customer of theirs to see if your bill went through.
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mike stafford
(@Stafford4Mike) reported
@O2 If you want stress in your life call their customers service..
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Simon
(@nomisrrek) reported
@O2 ok I was on hold to your online help for 30 mins and after speaking with someone for 5 mins got cut off. this service is not great. You've had all year to up your game and haven't
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SynK R
(@SynK_R) reported
@O2 Can I ask you a few questions? 1. How often does your network go out of service? 2. Do you ignore helping your customers? 3. How genuinely reliable is your network? If you are an ounce better than @EE then I'm switching to you.
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Matthew
(@Dragon2611) reported
@O2 now you sell the @oneplus Nord does that mean it should work on your 5G network as mine still doesn't. Do the ones you sell have an O2 specific firmware? @danbriant
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Gareth Molyneux
(@gareththetechie) reported
@O2 Hello! Just to let you know, I got an SMS today pretending I’ve had a billing problem with my account. Reported to their web host and action fraud - do you want a copy too? :)