O2 Outage Report in Sudbury, Suffolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sudbury, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Sudbury, Suffolk, England
The most recent O2 outage reports came from the following cities: Braintree and Colchester.
| City | Problem Type | Report Time |
|---|---|---|
 Braintree |
Phone | |
| Colchester |
Phone | |
| Colchester |
Phone | |
| Colchester |
Phone | |
| Stowmarket |
Total Blackout | |
| Colchester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sudbury, England
Latest outage, problems and issue reports in Sudbury and nearby locations:
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(@ColletteLynn_) reported
from
Great Horkesley, England
Why am I still paying full price for my tariff when the mast is down in my area and has been for a while now? I can’t access my network properly so why should I still pay? @O2 sort it out please!
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help
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Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
@O2 Total waste of time just keep getting quoted your on the wrong contract for that !!! As you got your phone at #@CPWTweets ! Fantastic I’m such a happy customer right now ! Not!!!
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Laura Davidson
(@lovelylaurajd) reported
from
Colchester, England
Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎
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Gareth Cooper
(@garethrcooper) reported
from
Stowmarket, England
@O2 is there a problem with app or are your currently not answering the in app chat function. Posted one message a week ago and another a few days ok but nothing back
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals
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Andy Soloman
(@AndySoloman) reported
from
West Bergholt, England
@O2 your customer services are truly dreadful. What an awful Christmas present we have had.
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CLAIRE WALMSLEY
(@MissClaireW) reported
from
Halstead, England
@O2 any resolution to your app not working, logins just go back to the same email verification page? So many people posting & no answers?
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Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
Now furious @O2 customer service said they would call me at 6pm as they did not want to miss me !! Funny but by uk time that was an hour ago ! #furious #socalledbestcustomerservice ! #o2
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Chris Ruggles
(@chris_rugs) reported
from
Great Yeldham, England
Hi @O2, just a heads up...me and thousands of others will leave your network if you advertise on GB news. Have a long hard think about what you will be funding. #DontFundGBNews
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Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
Incredibly #disappointed with the service received on @O2 chat this evening think they may need #CustomerService training ! Very standard robotic reply’s maybe it was a robot 😂
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kelvin Stephens
(@KJSICT) reported
Really think it’s time to say goodbye to @O2 - signal has been getting worse at work and now at home! Are others having issues too?
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Nenos J
(@NenosJa) reported
Very poor service from @O2 again. Moving number from one O2 SIM to another. Was told it would take 24 hours or less. Lost my service on my old SIM after half a day but didn't get service on new SIM after 24 hours.
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Paul Lewis
(@paul_a_lewis) reported
@O2 ordered a new phone and contract on 29 Nov, apart from email confirmation still not received anything! Please can you help and provide update
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Cody Smith
(@codyjaye) reported
@O2 why has my signal been so bad these past 2 days and my mobile data so slow? :(
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Mark
(@markyr888) reported
@O2 can you tell me what to do, my daughter is being hounded down to pay her phone bill which she always pays, the last letter was informing her she's disconnected. She's NOT, awful customer service.Not to mention all the stress anxiety she's put through. Happy to send you info.
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Jamie Woodward
(@_jamiewoodward) reported
@O2 hello, I've just joined you and am trying to port my number over. Itl thought this would happen once the SIM was activated but seemingly not. Online help is hard to get....but I've had the bill already, so something is working! How do I get my number moved asap pls?
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Julie
(@juliemitchell84) reported
@Apple don’t you have high security on your phones, I have been the victim of fraud thanks to @o2 allowing 2 i phones to be taken out in my name. Can anyone help me at Apple- as o2 are not?
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AllThatJazz___
(@AllThat_Jazz__) reported
@O2 @LutzSchueler Still no money in my account despite assurances from your own exec office. Appalling service truly.
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Cody Smith
(@codyjaye) reported
@O2 hi! Why is my signal and mobile data so slow these past 2 days?!
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Julie
(@juliemitchell84) reported
@mumsnetMcr can you possibly help at all? Im a new mum, and struggling having a new born baby, and now recently found out that @o2 have allowed two phones taken out in my name. They advise people watch the house to collect the phones I have a new baby, this is scary.