O2 Outage Report in Ipswich, Suffolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ipswich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (27%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Ipswich, Suffolk, England
The most recent O2 outage reports came from the following cities: Stowmarket.
| City | Problem Type | Report Time |
|---|---|---|
 Stowmarket |
Total Blackout | |
| Ipswich |
Phone | |
| Ipswich |
Phone | |
| Colchester |
Phone | |
| Ipswich |
Phone | |
| Ipswich |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ipswich, England
Latest outage, problems and issue reports in Ipswich and nearby locations:
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Laura Davidson
(@lovelylaurajd) reported
from
Colchester, England
Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎
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Dale
(@DbSuffolkbuh) reported
from
Woolpit, England
So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄
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Tim Cutbush
(@timcutbush) reported
from
Ipswich District, England
Oh my word @O2 ‘support’ is shockingly bad. Trying to connect my new Apple Watch to my existing data plan - failing big time. @O2 have no idea whatsoever
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Gareth Cooper
(@garethrcooper) reported
from
Stowmarket, England
@O2 is there a problem with app or are your currently not answering the in app chat function. Posted one message a week ago and another a few days ok but nothing back
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Christopher Chapman
(@Geobadger1) reported
from
Ipswich District, England
Hi @O2 just had a bizarre call from a call centre thinking I’m still an O2 customer. I’ve not been on your books for 6 or so years, so it’s either a scam or your records are quite out of date.
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Daniel Hill
(@ScrumpyDaniel) reported
from
Ipswich District, England
@NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP
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Tracy Excell
(@TracyEx) reported
from
Woodbridge, England
@O2 excellent service via customer helpline yesterday (when upgrading iPhone) from Shannon C: so helpful & patient - what a great representative for O2 🌟📱
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Tracy Excell
(@TracyEx) reported
from
Woodbridge, England
@DHLParcelUK paid for urgent afternoon delivery of @O2 phone on Weds - you try to deliver in morning & it’s now Fri and no phone !! Inefficient and terrible service & lack of any communication from you .
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lily
(@lilsss_x) reported
from
Kesgrave, England
So called @O2 to speak to someone with a general query, apparently this is no longer possible. This is unfair for the people who have no access to the internet! I understand there being a wait time due to it not being urgent but to have the phone just hang up is a bit of a joke
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Matt Crane
(@MattyCrane) reported
from
Ipswich District, England
@O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄
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Matty Thompson
(@m7hompson) reported
from
Ipswich District, England
What’s the deal @O2 trying to make an insurance claim but been on the phone for 45mins and spoken to 5 different advisors which keep telling me there going to transfer me through, is this something that can’t be down in the #o2 shop?
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AL
(@ashleighlast) reported
from
Ipswich District, England
As if @O2 have said the reason my 4G is shockingly slow and non existent majority of the time is down to thickness of the walls or too many people around me!!?? Imagine being with a company for 12 years and getting that **** service? Time to leave.. #poorservice
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Jemma Wishart
(@JemmaWishart) reported
from
Felixstowe, England
@O2 can you please tell me why I’ve been charged a premium on a text from a shop I Received? I have never sent the number a text so shouldn’t have been charged anything
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals
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Andy Walsh
(@09AndyWalsh) reported
from
Kesgrave, England
@O2, Hi there, am trying to book tickets through O2 priority for James Morrison in Ipswich but the priority link doesn't work through @gigsandtours, have messaged them but they can't help, can you assist please
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Jen
(@SpiralSkies) reported
from
Ipswich District, England
OMG @O2 are doing work nearby so no 4G in the office. Had to sign a form last week to say we wouldn’t use the office internet either, other than for professional stuff. Work‘s awful when there’s only, well, work to focus on. It’s like the olden days 😳
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K
(@doggett_kieran) reported
from
Ipswich District, England
@O2 so I make an insurance claim, which i pay for monthly and you can't replace it as not in stock, nearly 2 weeks waiting. Poor. I ring today to get told lines are closed, its 11:41 on a Monday. Poor. What have you to say
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help
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Caroline Caley
(@caley_caroline) reported
from
Ipswich District, England
@O2 really are the worst company I’ve had dealings with
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¢σℓℓєттє ℓуηη мσσяє♥
(@ColletteLynn_) reported
from
Great Horkesley, England
Why am I still paying full price for my tariff when the mast is down in my area and has been for a while now? I can’t access my network properly so why should I still pay? @O2 sort it out please!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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J
(@jjLondon1234) reported
@Aunasito @O2 You have a 14 day cooling off period, so you can return and cancel contract
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Finn Houlihan
(@HoulihanFinn) reported
@offbeat_music @O2 That’s terrible, sorry to hear that. How many thousands of hours have been wasted by all of us affected making pointless calls to @o2 ? How much longer ? Hours, days, weeks, ever ?
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Peter Crouch
(@PeterCr34932656) reported
@O2 Hi. 3 weeks in a row i’ve tried to get cinema tickets on o2 priority and 3 weeks in a row i’ve been let down. The all just logs you out and doesn’t let you back in until all the tickets are gone. We have 6 devices in our house with o2 and all tried………
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Finn Houlihan
(@HoulihanFinn) reported
@coops153 @Joe_Guy @O2 I’m having the same problem, we should have been warned of this known issue before signing up ?
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Matthew C
(@coops153) reported
@HoulihanFinn @Joe_Guy @O2 Exactly what I told them on the phone earlier as they shouldn't keep accepting porting requests that they know they cannot fulfill, it is misleading customers. I have informed Ofcom about it and logged a complaint. Never experienced anything like this from any other provider.
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Taufiq Rahman
(@RahmanLab) reported
@HyvonenGroup @O2 i have been experiencing the same issue with them for a while, Marko...so annoying!
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Finn Houlihan
(@HoulihanFinn) reported
@coops153 @Joe_Guy @O2 How many hours have been wasted making pointless calls to their call centres, who are obviously not informed of the issue and all seem to simply waffle on the spot
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Finn Houlihan
(@HoulihanFinn) reported
@coops153 @Joe_Guy @O2 The lack of any communication or updates is shocking, no mention of this issue on their website. I’m none the wiser when this will be resolved ? Hrs, days, weeks, ever ?
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DaniMac
(@Dan_Mc_Loughlin) reported
@O2 please can you tell me how long is left on my contract? I can’t log in because the phone is for my mum so the text to the handset doesn’t help me.
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Syed Ali
(@s_e_ali) reported
@O2 - please could someone help? I returned a new device after a 2 days as I wasn't happy with it - but the refund still hasn't been processed yet? Royal Mail tracking shows as delivered to your returns centre 8 working days ago. Used the returns Jiffy bag you provided.