O2 Outage Report in Ipswich, Suffolk, England

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ipswich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Ipswich, England

The most recent O2 outage reports came from the following cities: Woodbridge, Ipswich, and Colchester.

City	Problem Type	Report Time
Woodbridge	Phone	4 days ago
Ipswich	Total Blackout	9 days ago
Ipswich	Phone	11 days ago
Colchester	Phone	16 days ago
Woodbridge	Internet	2 months ago
Colchester	Total Blackout	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

• 
  Gareth Cooper (@garethrcooper) reported 6 minutes ago from Stowmarket, England

  @O2 is there a problem with app or are your currently not answering the in app chat function. Posted one message a week ago and another a few days ok but nothing back

• 
  Andy Walsh (@09AndyWalsh) reported 11 minutes ago from Kesgrave, England

  @O2, Hi there, am trying to book tickets through O2 priority for James Morrison in Ipswich but the priority link doesn't work through @gigsandtours, have messaged them but they can't help, can you assist please

• 
  lily (@lilsss_x) reported 11 minutes ago from Kesgrave, England

  So called @O2 to speak to someone with a general query, apparently this is no longer possible. This is unfair for the people who have no access to the internet! I understand there being a wait time due to it not being urgent but to have the phone just hang up is a bit of a joke

• 
  Jen (@SpiralSkies) reported 14 minutes ago from Ipswich District, England

  OMG @O2 are doing work nearby so no 4G in the office. Had to sign a form last week to say we wouldn’t use the office internet either, other than for professional stuff. Work‘s awful when there’s only, well, work to focus on. It’s like the olden days 😳

• 
  Tracy Excell (@TracyEx) reported 17 minutes ago from Woodbridge, England

  @O2 excellent service via customer helpline yesterday (when upgrading iPhone) from Shannon C: so helpful & patient - what a great representative for O2 🌟📱

• 
  Daniel Hill (@ScrumpyDaniel) reported 18 minutes ago from Ipswich District, England

  @NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP

• 
  Matt Crane (@MattyCrane) reported 19 minutes ago from Ipswich District, England

  @O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄

• 
  Caroline Caley (@caley_caroline) reported 21 minutes ago from Ipswich District, England

  @O2 really are the worst company I’ve had dealings with

• 
  kenny wilson (@kennythekilt) reported 23 minutes ago from Colchester, England

  @O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help

• 
  Jemma Wishart (@JemmaWishart) reported 25 minutes ago from Felixstowe, England

  @O2 can you please tell me why I’ve been charged a premium on a text from a shop I Received? I have never sent the number a text so shouldn’t have been charged anything

• 
  Tim Cutbush (@timcutbush) reported 29 minutes ago from Ipswich District, England

  Oh my word @O2 ‘support’ is shockingly bad. Trying to connect my new Apple Watch to my existing data plan - failing big time. @O2 have no idea whatsoever

• 
  ¢σℓℓєттє ℓуηη мσσяє♥ (@ColletteLynn_) reported 29 minutes ago from Great Horkesley, England

  Why am I still paying full price for my tariff when the mast is down in my area and has been for a while now? I can’t access my network properly so why should I still pay? @O2 sort it out please!

• 
  Laura Davidson (@lovelylaurajd) reported 34 minutes ago from Colchester, England

  Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎

• 
  kenny wilson (@kennythekilt) reported 35 minutes ago from Colchester, England

  @O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals

• 
  Christopher Chapman (@Geobadger1) reported 43 minutes ago from Ipswich District, England

  Hi @O2 just had a bizarre call from a call centre thinking I’m still an O2 customer. I’ve not been on your books for 6 or so years, so it’s either a scam or your records are quite out of date.

• 
  Matty Thompson (@m7hompson) reported 47 minutes ago from Ipswich District, England

  What’s the deal @O2 trying to make an insurance claim but been on the phone for 45mins and spoken to 5 different advisors which keep telling me there going to transfer me through, is this something that can’t be down in the #o2 shop?

• 
  Dale (@DbSuffolkbuh) reported 58 minutes ago from Woolpit, England

  So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

• 
  Tracy Excell (@TracyEx) reported 59 minutes ago from Woodbridge, England

  @DHLParcelUK paid for urgent afternoon delivery of @O2 phone on Weds - you try to deliver in morning & it’s now Fri and no phone !! Inefficient and terrible service & lack of any communication from you .

• 
  AL (@ashleighlast) reported 60 minutes ago from Ipswich District, England

  As if @O2 have said the reason my 4G is shockingly slow and non existent majority of the time is down to thickness of the walls or too many people around me!!?? Imagine being with a company for 12 years and getting that **** service? Time to leave.. #poorservice

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Duncan Turner (@rockmunkee) reported 9 minutes ago

  @O2 any chance of some help please? My father in law is having real difficulties with trying to talk to someone ref his service - supposed to have full coverage at his house yet continually cutting out. He’s had great service before but the lack of human interaction is rubbish!

• 
  Becca Keenan (@keenan_becca) reported 9 minutes ago

  @O2 I’ve got an issue with my Apple Watch I got from you. Is there someone who can help me please?

• 
  K A S E Y S M A R T (@kaseysmartxo) reported 11 minutes ago

  @olivekxc @O2 This has happen to me? Could yous help at all

• 
  Alison Taylor ARPS (@loftylion9) reported 12 minutes ago

  So a chap from @O2 offers me a Black Friday discount of 40% off my future bills. A code is messaged to me which I recite. Twice. Apparently it isn't valid so no discount. #wtf

• 
  Kirsty Smith (@KirstSmith__) reported 14 minutes ago

  @O2 Imagine ordering the new iPhone to find its out of stock and no idea when it will be back in stock Oh and to top it off can’t get into my o2 account🙄 Just the service a new customer wants

• 
  Ahsan (@AhsanPMLN_) reported 15 minutes ago

  @O2 Tried again today. Same situation again. Got cut off. So trying since 22nd to cancel and now it’s the 25th and still no luck?

• 
  Peter O'Neill (@peter_oneill) reported 17 minutes ago

  @O2 Any recommended times to call without being in an hour long queue? Why is not possible to cancel your plan or to switch to a pay as you go plan online but it is very possible to sign up to a new plan online?

• 
  Nick 🔶 (@sussexmouette) reported 17 minutes ago

  Tried a checkout with @O2 - definite issue with pulling correct address detail through. 4 different cards declined! A first!

• 
  Lauren (@heyimlaurenh) reported 21 minutes ago

  @O2 Contacted you guys at the weekend re upgrading my sim, as I was getting a new phone. Data stopped working on Monday, no matter where I am. Turned my device and mobile data off and on multiple times, nothing appears to work. Had this problem last year when I got a new sim as well.

• 
  Matt (@dlcmatt) reported 25 minutes ago

  @O2 hi I just started a contract with you which includes free @disneyplus. As I already was subscribed to this service before joining O2, how do I take advantage of this offer?