O2

O2 Outage Report in Ipswich, Suffolk, England

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The latest reports from users having issues in Ipswich come from postal codes IP1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ipswich, Suffolk, England 11/15/2024 20:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ipswich, Suffolk, England

The most recent O2 outage reports came from the following cities: Colchester, Ipswich and Stowmarket.

Loading map, please wait...
City Problem Type Report Time
United KingdomColchester Phone
United KingdomIpswich Total Blackout
United KingdomIpswich Phone
United KingdomColchester Phone
United KingdomIpswich Internet
United KingdomStowmarket Phone

Community Discussion

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O2 Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • TracyEx Tracy Excell (@TracyEx) reported from Woodbridge, England

    @DHLParcelUK paid for urgent afternoon delivery of @O2 phone on Weds - you try to deliver in morning & it’s now Fri and no phone !! Inefficient and terrible service & lack of any communication from you .

  • Geobadger1 Christopher Chapman (@Geobadger1) reported from Ipswich District, England

    Hi @O2 just had a bizarre call from a call centre thinking I’m still an O2 customer. I’ve not been on your books for 6 or so years, so it’s either a scam or your records are quite out of date.

  • m7hompson Matty Thompson (@m7hompson) reported from Ipswich District, England

    What’s the deal @O2 trying to make an insurance claim but been on the phone for 45mins and spoken to 5 different advisors which keep telling me there going to transfer me through, is this something that can’t be down in the #o2 shop?

  • lilsss_x lily (@lilsss_x) reported from Kesgrave, England

    So called @O2 to speak to someone with a general query, apparently this is no longer possible. This is unfair for the people who have no access to the internet! I understand there being a wait time due to it not being urgent but to have the phone just hang up is a bit of a joke

  • ScrumpyDaniel Daniel Hill (@ScrumpyDaniel) reported from Ipswich District, England

    @NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP

  • caley_caroline Caroline Caley (@caley_caroline) reported from Ipswich District, England

    @O2 really are the worst company I’ve had dealings with

  • kennythekilt kenny wilson (@kennythekilt) reported from Colchester, England

    @O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals

  • TracyEx Tracy Excell (@TracyEx) reported from Woodbridge, England

    @O2 excellent service via customer helpline yesterday (when upgrading iPhone) from Shannon C: so helpful & patient - what a great representative for O2 🌟📱

  • lovelylaurajd Laura Davidson (@lovelylaurajd) reported from Colchester, England

    Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎

  • MattyCrane Matt Crane (@MattyCrane) reported from Ipswich District, England

    @O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄

  • garethrcooper Gareth Cooper (@garethrcooper) reported from Stowmarket, England

    @O2 is there a problem with app or are your currently not answering the in app chat function. Posted one message a week ago and another a few days ok but nothing back

  • JemmaWishart Jemma Wishart (@JemmaWishart) reported from Felixstowe, England

    @O2 can you please tell me why I’ve been charged a premium on a text from a shop I Received? I have never sent the number a text so shouldn’t have been charged anything

  • timcutbush Tim Cutbush (@timcutbush) reported from Ipswich District, England

    Oh my word @O2 ‘support’ is shockingly bad. Trying to connect my new Apple Watch to my existing data plan - failing big time. @O2 have no idea whatsoever

  • ashleighlast AL (@ashleighlast) reported from Ipswich District, England

    As if @O2 have said the reason my 4G is shockingly slow and non existent majority of the time is down to thickness of the walls or too many people around me!!?? Imagine being with a company for 12 years and getting that **** service? Time to leave.. #poorservice

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • ColletteLynn_ ¢σℓℓєттє ℓуηη мσσяє♥ (@ColletteLynn_) reported from Great Horkesley, England

    Why am I still paying full price for my tariff when the mast is down in my area and has been for a while now? I can’t access my network properly so why should I still pay? @O2 sort it out please!

  • SpiralSkies Jen (@SpiralSkies) reported from Ipswich District, England

    OMG @O2 are doing work nearby so no 4G in the office. Had to sign a form last week to say we wouldn’t use the office internet either, other than for professional stuff. Work‘s awful when there’s only, well, work to focus on. It’s like the olden days 😳

  • 09AndyWalsh Andy Walsh (@09AndyWalsh) reported from Kesgrave, England

    @O2, Hi there, am trying to book tickets through O2 priority for James Morrison in Ipswich but the priority link doesn't work through @gigsandtours, have messaged them but they can't help, can you assist please

  • kennythekilt kenny wilson (@kennythekilt) reported from Colchester, England

    @O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Tatwisha Penny Proud (@Tatwisha) reported

    O2 has the most shocking customer service ever!! Absolutely Trash #O2 @O2 been on the phone over and hour today and and hour yesterday #sortitout

  • THATGUYBLOKE ThatGuyBloke 💙💙 (Bleedin' Obvious Parody) (@THATGUYBLOKE) reported

    @VirginMedia down in North Norwich. Loads of customers paying fat monthly fees pulling their hair out trying to watch World Cup. On @O2 mobile tethered, even that is popping in and out of 3G & 4G. Y'know the government are stressing us all out? Do you literally have to join in?

  • hughesclaire39 Claire (@hughesclaire39) reported

    @O2 @GoodThingsFdn @virginmedia Shame service isn’t very good

  • shumel10 shumel (@shumel10) reported

    @O2 u are poo!service down unable to make/recieve calls. No notification from u just sheer arrogance.

  • JC_CQ John Chambers (@JC_CQ) reported

    @O2 I've chatted to your less than impressive customer service team 4 times in 4 days regarding an issue moving a phone number to O2. Can someone contact me to resolve this please?

  • deanjohnston dj (@deanjohnston) reported

    @O2 The customer service at your Teesside park store is beyond a joke. Been in twice over the past few weeks and have walked out angry both times. They genuinely couldn't give a toss about their customers.

  • VictorMeldrew00 Victor Meldrew (@VictorMeldrew00) reported

    @O2 Nope it’s terrible, not helped that I moved over from ee. Gave you benefit of doubt due to mast issues, but no resolutions or timescales, most of the time phone unusable and im now outside the 14 day period - I can’t assess the service properly until it’s actually working.

  • Emzzoxox Emily ✗ (@Emzzoxox) reported

    @O2 is there a problem with o2 network SIM cards? My elderly nana phone says number not recognised when I try to call and she can’t phone or text out in emergencies. I can’t physically get to her to help call o2 for her is there anything I can do please?

  • foodiechris Chris Hand (@foodiechris) reported

    @O2 every time I go into Corby in Northamptonshire this past 2 weeks there’s no signal, getting frustrating now, are you aware of a problem?

  • rachawks rach 🪷 (@rachawks) reported

    @O2 in the past 24hrs I have had 6 phone calls from O2 ringing me about a customer upgrade/promotion. 1. I haven’t been an O2 customer for over 3 years! 2. I’ve been woken up from trying to sleep for a night shift … I am really not impressed