O2 Outage in Ipswich, Suffolk, England

@O2 is there a problem with app or are your currently not answering the in app chat function. Posted one message a week ago and another a few days ok but nothing back

So called @O2 to speak to someone with a general query, apparently this is no longer possible. This is unfair for the people who have no access to the internet! I understand there being a wait time due to it not being urgent but to have the phone just hang up is a bit of a joke

@O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help

@O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄

@NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP

Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎

So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

OMG @O2 are doing work nearby so no 4G in the office. Had to sign a form last week to say we wouldn’t use the office internet either, other than for professional stuff. Work‘s awful when there’s only, well, work to focus on. It’s like the olden days 😳

@O2, Hi there, am trying to book tickets through O2 priority for James Morrison in Ipswich but the priority link doesn't work through @gigsandtours, have messaged them but they can't help, can you assist please

@O2 really are the worst company I’ve had dealings with

@DHLParcelUK paid for urgent afternoon delivery of @O2 phone on Weds - you try to deliver in morning & it’s now Fri and no phone !! Inefficient and terrible service & lack of any communication from you .

@O2 excellent service via customer helpline yesterday (when upgrading iPhone) from Shannon C: so helpful & patient - what a great representative for O2 🌟📱

@O2 @CostaCoffee Just tried the same address on my phone over cell network and that server does not respond.

@O2 is back! Although I'm a @giffgaff customer.

@O2 have had signal problems and no network all day only got on here because of WiFi. Why are we paying so much per month to not even be able to use the phone!

@O2 hope you are going to reimburse for the disruption in the service

Nevwe had anyone go down on my as long as @o2 has #o2down

@dynamicdragon2 @O2 Yeah i lost signal earlier but its back now xx

@markdavidhooper @Fionakerrigann @O2 Indeed, since my tweet it appears they have lost phone calls as well (I just tested to be sure). Perhaps they’ve having to reboot various systems to get everything back up once Ericsson fixes the issues at their end.

@JonathanAnsell @ThreeUK @nashbybass @O2 Lucky I’m on virgin they are saying that they are sorting O2 network out ASAP so hopefully it will be up and ready soon xx

@CPWTweets call me TODAY to sort this **** out!! (If you even know my number as I don't!) I want my hounded upgrade to @EE cancelled and want to stay with @O2 I shall also be making an official complaint over your handling and hounding I received to upgrade last week!

@O2 you lot are fixing my **** today when i get back from work. i want my number back. And i want to use the services im paying for on this monthly sim. I dont know why you didnt swap my number, but something is wrong and you jeed to fix it because i cant contact anyone .

@Dene_Palmer @O2 I wait 30 hours And they said they have technical problem.

@O2 Sorry guys but the support that just shoots canned responses at you and clearly doesn't understand basic English, turned me off so much that i stick with Vodafone

of course the my o2 app goes down when i’m tryna check my bill @O2 interesting

@O2 I am an extremely positive person. Try to see the good in every situation and everything and everyone. However your level of service towards my 75 year old mother has been shockingly **** and you should be ashamed of yourselves.She has no internet or service #SortItOutPlease

@PeanQ @O2 I’m also having the same issue. Phoned today, and told there are issues and to wait a min of 48hours before contacting again!

@O2 I need some help with my phone account please

@O2 having problems and no customer service or online help! Not impressed!

@O2 I’m never getting a phone off you guys ever again you simply sell broken iPhones to people and expect them to pay the full price