O2 Outage Report in Ipswich, Suffolk, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ipswich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (50%)
-
Internet (26%)
-
Total Blackout (15%)
-
E-mail (4%)
-
Wi-fi (4%)
-
TV (1%)
Live Outage Map Near Ipswich, Suffolk, England
The most recent O2 outage reports came from the following cities: Colchester and Ipswich.
| City | Problem Type | Report Time |
|---|---|---|
 Colchester |
Phone | |
| Ipswich |
Phone | |
| Ipswich |
Wi-fi | |
| Colchester |
Phone | |
| Colchester |
Phone | |
| Stowmarket |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ipswich, England
Latest outage, problems and issue reports in Ipswich and nearby locations:
-
Christopher Chapman
(@Geobadger1) reported
from
Ipswich District, England
Hi @O2 just had a bizarre call from a call centre thinking I’m still an O2 customer. I’ve not been on your books for 6 or so years, so it’s either a scam or your records are quite out of date.
-
Tim Cutbush
(@timcutbush) reported
from
Ipswich District, England
Oh my word @O2 ‘support’ is shockingly bad. Trying to connect my new Apple Watch to my existing data plan - failing big time. @O2 have no idea whatsoever
-
Jemma Wishart
(@JemmaWishart) reported
from
Felixstowe, England
@O2 can you please tell me why I’ve been charged a premium on a text from a shop I Received? I have never sent the number a text so shouldn’t have been charged anything
-
kenny wilson
(@kennythekilt) reported
from
Colchester, England
@O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals
-
Matty Thompson
(@m7hompson) reported
from
Ipswich District, England
What’s the deal @O2 trying to make an insurance claim but been on the phone for 45mins and spoken to 5 different advisors which keep telling me there going to transfer me through, is this something that can’t be down in the #o2 shop?
-
AL
(@ashleighlast) reported
from
Ipswich District, England
As if @O2 have said the reason my 4G is shockingly slow and non existent majority of the time is down to thickness of the walls or too many people around me!!?? Imagine being with a company for 12 years and getting that **** service? Time to leave.. #poorservice
-
¢σℓℓєттє ℓуηη мσσяє♥
(@ColletteLynn_) reported
from
Great Horkesley, England
Why am I still paying full price for my tariff when the mast is down in my area and has been for a while now? I can’t access my network properly so why should I still pay? @O2 sort it out please!
-
Gareth Cooper
(@garethrcooper) reported
from
Stowmarket, England
@O2 is there a problem with app or are your currently not answering the in app chat function. Posted one message a week ago and another a few days ok but nothing back
-
lily
(@lilsss_x) reported
from
Kesgrave, England
So called @O2 to speak to someone with a general query, apparently this is no longer possible. This is unfair for the people who have no access to the internet! I understand there being a wait time due to it not being urgent but to have the phone just hang up is a bit of a joke
-
kenny wilson
(@kennythekilt) reported
from
Colchester, England
@O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help
-
Matt Crane
(@MattyCrane) reported
from
Ipswich District, England
@O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄
-
Daniel Hill
(@ScrumpyDaniel) reported
from
Ipswich District, England
@NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP
-
Laura Davidson
(@lovelylaurajd) reported
from
Colchester, England
Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎
-
Dale
(@DbSuffolkbuh) reported
from
Woolpit, England
So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄
-
Jen
(@SpiralSkies) reported
from
Ipswich District, England
OMG @O2 are doing work nearby so no 4G in the office. Had to sign a form last week to say we wouldn’t use the office internet either, other than for professional stuff. Work‘s awful when there’s only, well, work to focus on. It’s like the olden days 😳
-
Andy Walsh
(@09AndyWalsh) reported
from
Kesgrave, England
@O2, Hi there, am trying to book tickets through O2 priority for James Morrison in Ipswich but the priority link doesn't work through @gigsandtours, have messaged them but they can't help, can you assist please
-
Caroline Caley
(@caley_caroline) reported
from
Ipswich District, England
@O2 really are the worst company I’ve had dealings with
-
Tracy Excell
(@TracyEx) reported
from
Woodbridge, England
@DHLParcelUK paid for urgent afternoon delivery of @O2 phone on Weds - you try to deliver in morning & it’s now Fri and no phone !! Inefficient and terrible service & lack of any communication from you .
-
Tracy Excell
(@TracyEx) reported
from
Woodbridge, England
@O2 excellent service via customer helpline yesterday (when upgrading iPhone) from Shannon C: so helpful & patient - what a great representative for O2 🌟📱
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Blossy2. 0 🇬🇧🇨🇦🇺🇦🇩🇰
(@Dc7073Bloss) reported
@O2 @Megz612 Yeah that doesn't work, and don't bother asking to DM Ive had this conversation Been into an O2 shop and they couldn't help either You'll lose me as a customer in November when my contract is up.
-
paul orkin
(@paul_orkin) reported
@O2 I have just received a phone bill for the month for £208. I had to use my mobile data as I had no home broadband. Nobody at o2 advised i could upgrade to unlimited data which i now have - this is so poor customer service!
-
John
(@johnwarrey) reported
I've been with @O2 for as long as I can remember and there is never any reward for loyalty, so that's me done. Can't price match anyone I'm gona look elsewhere. 👍
-
Patriotic_Wolf
(@Wolfpack_J5) reported
@O2 Do not bother.........the worst customer service ever!!!!!!!! 2 fauly phones in the past year, and now they're refusing to accept any liability. Customer service reps can't speak or understand English, and blatantly lie to you on the phoen 🤬🤬🤬🤬🤬 STEER WELL CLEAR!!!!!!!
-
MafiaBear
(@DKRMartyn) reported
Just a quick reminder to everyone that since @O2 joined @virginmedia they have somehow continued to get increasingly worse and both provide the worst service in their respective fields. Also **** you for using AI chat bots, that loop around countless times.
-
Matt
(@Mateo5879362) reported
@O2 is My O2 down? Whatever Virgin are doing, they have really screwed it up. Took me over 30 minutes of looping to actually register again (as they forced me to do so) and now just getting 404 error trying to login.
-
Jenny Cockett
(@jennyc14) reported
@O2 Yes, on 21st July, last monday, which is a week ago. No problem, I'll try again tomorrow?!
-
🖤🖤🖤
(@Michelle_clo) reported
@O2 is the app currently not working? I can't access my ticket page, it keeps saying the login is incorrect so I changed the password and it's still not letting me in 😭 I can't even scan my finger print, please help
-
Jayu
(@Jayu4456) reported
@O2 no response from your customer service team regarding my complaint, disappointing.
-
James Gosnold
(@JamesGoz) reported
@O2 Hello - are you still active on here? Consistent as ever, your online support on MyO2 is useless & I got better help through your social media team before.