O2

O2 Outage Report in Ipswich, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ipswich, Suffolk, England 09/09/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ipswich, Suffolk, England

The most recent O2 outage reports came from the following cities: Ipswich District and Ipswich.

Loading map, please wait...
City Problem Type Report Time
United KingdomIpswich Phone
United KingdomIpswich Phone
United KingdomColchester Phone
United KingdomIpswich Phone
United KingdomIpswich Wi-fi
United KingdomColchester Phone

Community Discussion

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O2 Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • SpiralSkies Jen (@SpiralSkies) reported from Ipswich District, England

    OMG @O2 are doing work nearby so no 4G in the office. Had to sign a form last week to say we wouldn’t use the office internet either, other than for professional stuff. Work‘s awful when there’s only, well, work to focus on. It’s like the olden days 😳

  • ScrumpyDaniel Daniel Hill (@ScrumpyDaniel) reported from Ipswich District, England

    @NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • kennythekilt kenny wilson (@kennythekilt) reported from Colchester, England

    @O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help

  • timcutbush Tim Cutbush (@timcutbush) reported from Ipswich District, England

    Oh my word @O2 ‘support’ is shockingly bad. Trying to connect my new Apple Watch to my existing data plan - failing big time. @O2 have no idea whatsoever

  • garethrcooper Gareth Cooper (@garethrcooper) reported from Stowmarket, England

    @O2 is there a problem with app or are your currently not answering the in app chat function. Posted one message a week ago and another a few days ok but nothing back

  • ColletteLynn_ ¢σℓℓєттє ℓуηη мσσяє♥ (@ColletteLynn_) reported from Great Horkesley, England

    Why am I still paying full price for my tariff when the mast is down in my area and has been for a while now? I can’t access my network properly so why should I still pay? @O2 sort it out please!

  • lilsss_x lily (@lilsss_x) reported from Kesgrave, England

    So called @O2 to speak to someone with a general query, apparently this is no longer possible. This is unfair for the people who have no access to the internet! I understand there being a wait time due to it not being urgent but to have the phone just hang up is a bit of a joke

  • ashleighlast AL (@ashleighlast) reported from Ipswich District, England

    As if @O2 have said the reason my 4G is shockingly slow and non existent majority of the time is down to thickness of the walls or too many people around me!!?? Imagine being with a company for 12 years and getting that **** service? Time to leave.. #poorservice

  • TracyEx Tracy Excell (@TracyEx) reported from Woodbridge, England

    @DHLParcelUK paid for urgent afternoon delivery of @O2 phone on Weds - you try to deliver in morning & it’s now Fri and no phone !! Inefficient and terrible service & lack of any communication from you .

  • JemmaWishart Jemma Wishart (@JemmaWishart) reported from Felixstowe, England

    @O2 can you please tell me why I’ve been charged a premium on a text from a shop I Received? I have never sent the number a text so shouldn’t have been charged anything

  • 09AndyWalsh Andy Walsh (@09AndyWalsh) reported from Kesgrave, England

    @O2, Hi there, am trying to book tickets through O2 priority for James Morrison in Ipswich but the priority link doesn't work through @gigsandtours, have messaged them but they can't help, can you assist please

  • MattyCrane Matt Crane (@MattyCrane) reported from Ipswich District, England

    @O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄

  • Geobadger1 Christopher Chapman (@Geobadger1) reported from Ipswich District, England

    Hi @O2 just had a bizarre call from a call centre thinking I’m still an O2 customer. I’ve not been on your books for 6 or so years, so it’s either a scam or your records are quite out of date.

  • doggett_kieran K (@doggett_kieran) reported from Ipswich District, England

    @O2 so I make an insurance claim, which i pay for monthly and you can't replace it as not in stock, nearly 2 weeks waiting. Poor. I ring today to get told lines are closed, its 11:41 on a Monday. Poor. What have you to say

  • kennythekilt kenny wilson (@kennythekilt) reported from Colchester, England

    @O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals

  • lovelylaurajd Laura Davidson (@lovelylaurajd) reported from Colchester, England

    Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎

  • caley_caroline Caroline Caley (@caley_caroline) reported from Ipswich District, England

    @O2 really are the worst company I’ve had dealings with

  • TracyEx Tracy Excell (@TracyEx) reported from Woodbridge, England

    @O2 excellent service via customer helpline yesterday (when upgrading iPhone) from Shannon C: so helpful & patient - what a great representative for O2 🌟📱

  • m7hompson Matty Thompson (@m7hompson) reported from Ipswich District, England

    What’s the deal @O2 trying to make an insurance claim but been on the phone for 45mins and spoken to 5 different advisors which keep telling me there going to transfer me through, is this something that can’t be down in the #o2 shop?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • nutellandchill Nutellandchill (@nutellandchill) reported

    Word to the wise : @O2 WILL NEVER contact you to convince you to move your near ending phone plan to a new fancy "business" plan, never, ever. Be aware of companies pretending to be you service provider. Remember : O2 don't do cold calling. Pass the word 📣

  • GavSi1814 GavSi1814 (@GavSi1814) reported

    @PongoVilla @O2 Interesting, seems no one (bar Vodafone) gets any signal

  • helicopter_red Helicopter_red (@helicopter_red) reported

    @O2 when I am I going to be able to use a contract I am paying for?? New contract need an esim can’t get one due to technical error apparently with no fix date! Paying for a service you are not providing me

  • badassscotsman BigYin (@badassscotsman) reported

    @O2 so 2 weeks in still waiting for a I.T specialist to phone me back as you said 2 to 3 days. I recorded you saying so. Still waiting for the manager call saying it would take 48 hours also recorded you saying so... So either give me the call back or I cancel my contract.

  • ReissOmari Gordé 🦩 (@ReissOmari) reported from Birmingham, England

    @O2 Hi, please could you help me with a online store order?

  • tinzbinz Tin (@tinzbinz) reported

    @O2 rubbish customer service

  • PhilWillChil Phil (@PhilWillChil) reported

    @O2 I’ve lost signal and can’t access my account! Help!

  • tithansi Kieran Gould (@tithansi) reported

    @O2 I got a samsung laptop on o2 but the SIM doesn't seem to register? just says no service. I also am supposed to send a text on it to receive 20% off my airtime bill, how do i do this?

  • hpjamieson1 Helen Jamieson (@hpjamieson1) reported

    @O2 my 84 year old father - recently bereaved - was sold 5G mobile obviously not needed. I’ve tried calling and live chatting to cancel order but no response. Appalling customer service. Please could someone at o2 help me!

  • BOOMitsGeorgia Georgia (@BOOMitsGeorgia) reported

    Note to self. Don’t bother contacting @O2 for any queries. No answer on Twitter and no help on their online chat