1. Home
  2. Companies
  3. O2
  4. Ipswich
O2

O2 outages and service status in Ipswich, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Ipswich, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Total Blackout.
  • 75% Phone (75%)
  • 25% Total Blackout (25%)

The latest reports from users having issues in Ipswich come from postal codes IP2 and IP3 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ipswich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ipswich, England

The most recent O2 outage reports came from the following cities: Woodbridge, Ipswich, and Colchester.

CityProblem TypeReport Time
Woodbridge Phone 11 days ago
Ipswich Total Blackout 16 days ago
Ipswich Phone 18 days ago
Colchester Phone 23 days ago
Woodbridge Internet 2 months ago
Colchester Total Blackout 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • timcutbush
    Tim Cutbush (@timcutbush) reported from Ipswich District, England

    Oh my word @O2 ‘support’ is shockingly bad. Trying to connect my new Apple Watch to my existing data plan - failing big time. @O2 have no idea whatsoever

  • SpiralSkies
    Jen (@SpiralSkies) reported from Ipswich District, England

    OMG @O2 are doing work nearby so no 4G in the office. Had to sign a form last week to say we wouldn’t use the office internet either, other than for professional stuff. Work‘s awful when there’s only, well, work to focus on. It’s like the olden days 😳

  • MattyCrane
    Matt Crane (@MattyCrane) reported from Ipswich District, England

    @O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄

  • m7hompson
    Matty Thompson (@m7hompson) reported from Ipswich District, England

    What’s the deal @O2 trying to make an insurance claim but been on the phone for 45mins and spoken to 5 different advisors which keep telling me there going to transfer me through, is this something that can’t be down in the #o2 shop?

  • garethrcooper
    Gareth Cooper (@garethrcooper) reported from Stowmarket, England

    @O2 is there a problem with app or are your currently not answering the in app chat function. Posted one message a week ago and another a few days ok but nothing back

  • Geobadger1
    Christopher Chapman (@Geobadger1) reported from Ipswich District, England

    Hi @O2 just had a bizarre call from a call centre thinking I’m still an O2 customer. I’ve not been on your books for 6 or so years, so it’s either a scam or your records are quite out of date.

  • ColletteLynn_
    ¢σℓℓєттє ℓуηη мσσяє♥ (@ColletteLynn_) reported from Great Horkesley, England

    Why am I still paying full price for my tariff when the mast is down in my area and has been for a while now? I can’t access my network properly so why should I still pay? @O2 sort it out please!

  • lovelylaurajd
    Laura Davidson (@lovelylaurajd) reported from Colchester, England

    Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎

  • ashleighlast
    AL (@ashleighlast) reported from Ipswich District, England

    As if @O2 have said the reason my 4G is shockingly slow and non existent majority of the time is down to thickness of the walls or too many people around me!!?? Imagine being with a company for 12 years and getting that **** service? Time to leave.. #poorservice

  • TracyEx
    Tracy Excell (@TracyEx) reported from Woodbridge, England

    @DHLParcelUK paid for urgent afternoon delivery of @O2 phone on Weds - you try to deliver in morning & it’s now Fri and no phone !! Inefficient and terrible service & lack of any communication from you .

  • caley_caroline
    Caroline Caley (@caley_caroline) reported from Ipswich District, England

    @O2 really are the worst company I’ve had dealings with

  • JemmaWishart
    Jemma Wishart (@JemmaWishart) reported from Felixstowe, England

    @O2 can you please tell me why I’ve been charged a premium on a text from a shop I Received? I have never sent the number a text so shouldn’t have been charged anything

  • doggett_kieran
    K (@doggett_kieran) reported from Ipswich District, England

    @O2 so I make an insurance claim, which i pay for monthly and you can't replace it as not in stock, nearly 2 weeks waiting. Poor. I ring today to get told lines are closed, its 11:41 on a Monday. Poor. What have you to say

  • kennythekilt
    kenny wilson (@kennythekilt) reported from Colchester, England

    @O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals

  • 09AndyWalsh
    Andy Walsh (@09AndyWalsh) reported from Kesgrave, England

    @O2, Hi there, am trying to book tickets through O2 priority for James Morrison in Ipswich but the priority link doesn't work through @gigsandtours, have messaged them but they can't help, can you assist please

  • ScrumpyDaniel
    Daniel Hill (@ScrumpyDaniel) reported from Ipswich District, England

    @NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP

  • TracyEx
    Tracy Excell (@TracyEx) reported from Woodbridge, England

    @O2 excellent service via customer helpline yesterday (when upgrading iPhone) from Shannon C: so helpful & patient - what a great representative for O2 🌟📱

  • lilsss_x
    lily (@lilsss_x) reported from Kesgrave, England

    So called @O2 to speak to someone with a general query, apparently this is no longer possible. This is unfair for the people who have no access to the internet! I understand there being a wait time due to it not being urgent but to have the phone just hang up is a bit of a joke

  • DbSuffolkbuh
    Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • kennythekilt
    kenny wilson (@kennythekilt) reported from Colchester, England

    @O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Wendy_jDarling
    wendy devyea 🌸 (@Wendy_jDarling) reported

    @O2 please see DMs as this is urgent .a customer service agent has accidently disabled my sim

  • KatieC_says
    Katie Crombie (@KatieC_says) reported

    Hi @O2 Hi, I emailed my complaint in a week ago tomorrow and there has been no acknowledgement nor reply. Is this usual? I used the complaint review service email address.

  • SmythLr
    LRSMCFC (@SmythLr) reported

    @BenInRushcliffe I used o2 switch up the other month. The phone got lost in the post, they tried to charge me £900. Several phone calls and its still on going @O2 customer service is based abroad and it's terrible

  • 1979lowelou
    Louise Lowe (@1979lowelou) reported

    @O2 Been with you 18 yrs never had an issue but when upgrading my phone ive been offered nothing that a first time customer is being offered. What do you offer loyal customers? May as well go and get a better deal with another company as you don't value your long term customers

  • WoodpeckerMandP
    Blueflyer (@WoodpeckerMandP) reported

    @O2 please please can someone actually sort my problem out, I still cannot believe how incompetent you are. My online account is still locked after 4 calls and one promised call back still nothing, why can’t you sort it? what do I have to do to get it sorted #O2

  • JoeGibbs2
    Joe Gibbs (@JoeGibbs2) reported

    @O2 To many phone calls to an automated switched board to eventually get through to Somone to not have this sorted multiple times is so poor . I’ve been told today it could take up 7 days to which I’ve said if not sorted in next 2 days I’m closing my contract and going back to three

  • rcmnsotp
    Rcmnsotp (@rcmnsotp) reported

    @O2 why can’t i ever get a signal in Edinburgh city centre specifically at the east end near Waverley station, no nothing. I think I’ll be moving provider, you seem to be getting worse.

  • StuartBain1986
    StuartB (@StuartBain1986) reported

    @O2 is there an issue with 5G in the Dundee area? Constantly coming in and out of reception it’s a pain!!

  • Starlet611
    Katie W (@Starlet611) reported

    I love how @O2 brag on their adverts about their great service yet I spend my life waiting for my ‘4G’ to work because you can’t be bothered to provide decent service. What am I paying for??

  • mozzaev
    MozzaEV (@mozzaev) reported

    @Joff_L @O2 That is down to how the comparison sites they earn commission on new connections and sweet **** all on upgrades ot tariff changes for existing customers.. and thats across all UK Networks