O2

O2 Outage Report in Ipswich, Suffolk, England

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The latest reports from users having issues in Ipswich come from postal codes IP1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ipswich, Suffolk, England 01/23/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ipswich, Suffolk, England

The most recent O2 outage reports came from the following cities: Ipswich and Colchester.

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City Problem Type Report Time
United KingdomIpswich Phone
United KingdomColchester Phone
United KingdomWoodbridge Phone
United KingdomIpswich Phone
United KingdomColchester Phone
United KingdomColchester Phone

Community Discussion

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O2 Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • kennythekilt kenny wilson (@kennythekilt) reported from Colchester, England

    @O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help

  • lovelylaurajd Laura Davidson (@lovelylaurajd) reported from Colchester, England

    Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎

  • ColletteLynn_ ¢σℓℓєттє ℓуηη мσσяє♥ (@ColletteLynn_) reported from Great Horkesley, England

    Why am I still paying full price for my tariff when the mast is down in my area and has been for a while now? I can’t access my network properly so why should I still pay? @O2 sort it out please!

  • TracyEx Tracy Excell (@TracyEx) reported from Woodbridge, England

    @DHLParcelUK paid for urgent afternoon delivery of @O2 phone on Weds - you try to deliver in morning & it’s now Fri and no phone !! Inefficient and terrible service & lack of any communication from you .

  • TracyEx Tracy Excell (@TracyEx) reported from Woodbridge, England

    @O2 excellent service via customer helpline yesterday (when upgrading iPhone) from Shannon C: so helpful & patient - what a great representative for O2 🌟📱

  • JemmaWishart Jemma Wishart (@JemmaWishart) reported from Felixstowe, England

    @O2 can you please tell me why I’ve been charged a premium on a text from a shop I Received? I have never sent the number a text so shouldn’t have been charged anything

  • caley_caroline Caroline Caley (@caley_caroline) reported from Ipswich District, England

    @O2 really are the worst company I’ve had dealings with

  • garethrcooper Gareth Cooper (@garethrcooper) reported from Stowmarket, England

    @O2 is there a problem with app or are your currently not answering the in app chat function. Posted one message a week ago and another a few days ok but nothing back

  • kennythekilt kenny wilson (@kennythekilt) reported from Colchester, England

    @O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals

  • MattyCrane Matt Crane (@MattyCrane) reported from Ipswich District, England

    @O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄

  • ashleighlast AL (@ashleighlast) reported from Ipswich District, England

    As if @O2 have said the reason my 4G is shockingly slow and non existent majority of the time is down to thickness of the walls or too many people around me!!?? Imagine being with a company for 12 years and getting that **** service? Time to leave.. #poorservice

  • doggett_kieran K (@doggett_kieran) reported from Ipswich District, England

    @O2 so I make an insurance claim, which i pay for monthly and you can't replace it as not in stock, nearly 2 weeks waiting. Poor. I ring today to get told lines are closed, its 11:41 on a Monday. Poor. What have you to say

  • 09AndyWalsh Andy Walsh (@09AndyWalsh) reported from Kesgrave, England

    @O2, Hi there, am trying to book tickets through O2 priority for James Morrison in Ipswich but the priority link doesn't work through @gigsandtours, have messaged them but they can't help, can you assist please

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • lilsss_x lily (@lilsss_x) reported from Kesgrave, England

    So called @O2 to speak to someone with a general query, apparently this is no longer possible. This is unfair for the people who have no access to the internet! I understand there being a wait time due to it not being urgent but to have the phone just hang up is a bit of a joke

  • m7hompson Matty Thompson (@m7hompson) reported from Ipswich District, England

    What’s the deal @O2 trying to make an insurance claim but been on the phone for 45mins and spoken to 5 different advisors which keep telling me there going to transfer me through, is this something that can’t be down in the #o2 shop?

  • Geobadger1 Christopher Chapman (@Geobadger1) reported from Ipswich District, England

    Hi @O2 just had a bizarre call from a call centre thinking I’m still an O2 customer. I’ve not been on your books for 6 or so years, so it’s either a scam or your records are quite out of date.

  • SpiralSkies Jen (@SpiralSkies) reported from Ipswich District, England

    OMG @O2 are doing work nearby so no 4G in the office. Had to sign a form last week to say we wouldn’t use the office internet either, other than for professional stuff. Work‘s awful when there’s only, well, work to focus on. It’s like the olden days 😳

  • timcutbush Tim Cutbush (@timcutbush) reported from Ipswich District, England

    Oh my word @O2 ‘support’ is shockingly bad. Trying to connect my new Apple Watch to my existing data plan - failing big time. @O2 have no idea whatsoever

  • ScrumpyDaniel Daniel Hill (@ScrumpyDaniel) reported from Ipswich District, England

    @NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • missloucat10 Lou 💜 (@missloucat10) reported

    @O2 on hold to customer services for 20mins and then you cut me off 😤like I have better things to do 😤

  • xxsheldon Mr. Green to you (@xxsheldon) reported

    @O2 Not even in major towns yet. Rochdale or Oldham, amongst others? Very poor tbh.

  • Dayofthe_Jackal Day of the Jackal (@Dayofthe_Jackal) reported

    @O2 Oops there’s been a problem. Get £2 off Disney+ every month and stream a whole world of content for only £5.99 a month, usually £7.99 a month. Apparently not, not available on o2 priority app. What’s the deal?

  • michela_ljm Michela Ferraro-Cuda (@michela_ljm) reported

    @O2 Dear assistance, it's now almost 24 hours that I do not have internet coverage. I'm in roaming, coverage with the locals works fine, but no internet. I tried to use wifi instead, either leaving data on and off: nothing. I tried to reset the network several time: nothing.

  • charlieculora charlie culora (@charlieculora) reported

    @O2 recycle like new no damage got quoted for 156 forgot to put sim tray in so had it sent back or it would off been 31 still perfectly fine sent it again got told there was screen burn and there wasn’t when I sent it off got 31 regardless not happy

  • PottsMalc Malcybobs (@PottsMalc) reported

    @Leecampbelluk @O2 I only ever see 3 network slagged off but I went to Spain with free roaming and fantastic signal. Sorry to hear of this blatant profiteering by these robbing *****.

  • Chrismb1984 Chrisb (@Chrismb1984) reported

    @O2 how hard does it have to be to get a good upgrade price for a loyal customer. Live chat was just ended abruptly by your colleague after giving me prices that were more expensive than the online shop. 🤔

  • RoganJaawwsshh J@@wwsh (@RoganJaawwsshh) reported

    @O2 Guys I'm not getting more than one bar of network coverage in my own home. I'm paying for 5g but it's not working. What can you do about this?

  • omaariqbal Omaar (@omaariqbal) reported

    @O2 Can you help me with my query too

  • stephenblevins9 Stephen Blevins (@stephenblevins9) reported

    My household upgraded three @O2 phones/plans this month. Sadly, the process has been diabolical. Five lengthy calls to O2 and two calls into the shop and we still haven’t got what we have paid for. 20 years a customer and I’m seriously considering cancelling the lot.